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112Chapter 8 - New Technologies: A Path to Lower Costs and New ProductsReferencesBarton, Susana, Carlos del Busto, Christian Rodriguez, and Alice Liu. 2007. “Client-FocusedMFI Technologies Case Study.” microReport 77, U.S. Agency for International Development,Washington, DC.ITU (International Telecommunication Union). 2009. Measuring the Information Society: The ICTDevelopment Index. Geneva: ITU.Ivatury, Guatam, and Nicole Pasricha. 2005. “Funding Microfinance Technology.” Donor Brief 23,Consultative Group to Assist the Poor, Washington, DC.Ivatury, Guatam, and Mark Pickens. 2006a. “Mobile Phone Banking and Low-Income Customers: Evidencefrom South Africa.” Consultative Group to Assist the Poor, World Bank, and United NationsFoundation, Washington, DC.———. 2006b. “Mobile Phones for Microfinance.” Brief, Consultative Group to Assist the Poor,Washington, DC.Lapper, Richard. 2009. “A Call to South Africa’s Masses.” Financial Times, January 7.Liu, Alice. 2007. “Client-Focused MFI Technologies: Case Study.” Paper presented at a workshop at theWorld Bank, Washington, DC, August 15.Lyman, Timothy, Mark Pickens, and David Porteous. 2008. “Regulating Transformational BranchlessBanking: Mobile Phones and Other Technology to Increase Access to Finance.” Focus Note 43,Consultative Group to Assist the Poor, Washington, DC.Mas, Ignacio, and Kabir Kumar. 2008. “Banking on Mobiles: Why, How, for Whom?” Focus Note 48,Consultative Group to Assist the Poor, Washington, DC.Mas, Ignacio, and Hannah Siedek. 2008. “Banking through Networks of Retail Agents.” Focus Note 47,Consultative Group to Assist the Poor, Washington, DC.Progressive Technology Project. 2009. “Tech Assistance Resources.” http://progressivetech.org/techassistance-resources.Saavedra, Santiago. 2007. “Red Transaccional del Ecuador.” Paper presented at a workshop at the World Bank,Washington, DC, August 15.Siedek, Hannah. 2007. “CGAP Programa de tecnologia: Una incubadora para la innovación.”Paper presented at a workshop at the World Bank, Washington, DC, August 15.TechSoup. 2009. “Technology.” http://www.techsoup.org/learningcenter/techplan/index.cfm.Waterfield, Charles. 2004. “Personal Digital Assistants.” IT Innovation Series, Consultative Group to Assistthe Poor, Washington, DC.
Managing Risk and Creating Value with Microfinance113Whelan, Steve. 2003. “Biometrics Technology.” IT Innovation Series, Consultative Group to Assist the Poor,Washington, DC.Yeo, Vivian. 2008. “Asian Banks Look to Smart Cards for Microfinance Boost.” Business Week, January 8.Additional SourcesConsultative Group to Assist the Poor. http://www.cgap.org.Lyman, Timothy R., Gautam Ivatury, and Stefan Staschen. 2006. “Empleo de agentes en la banca sinsucursales para los pobres.” Focus Note 38, Consultative Group to Assist the Poor, Washington, DC.Technology Resource Group. http://www.techrg.com/.Wright, Graham, Nick Hughes, Brian Richardson, and David Cracknell. 2006. “Mobile Phone-BasedE-Banking: The Customer Value Proposition.” Briefing Note 47, MicroSave, Nairobi, Kenya.
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