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Managing Risk and Creating Value with Microfinance95Box 7.3 Loan Product Adjustments for Disasters: The Case of the BangladeshRural Advancement Commiee (BRAC)Because of the monsoon season and the country’s huge delta basin, floods are a regular threat to theproducve assets of Bangladesh’s microbusinesses. Several MFIs have developed financial products thataddress this <strong>risk</strong>. One industry leader, BRAC, has made specific adjustments in the following loan policies andcredit characteriscs to deal with disaster situaons:• Clients can withdraw savings up to a specific preestablished amount.• Regular loan repayments can be suspended for a period.• Interest rates can be reduced significantly for up to two months.• Loans can be restructured for clients with marginal disaster losses (based on field visits).• Loans can be refinanced for clients with high disaster losses (based on field visits).• New loans are offered for producve asset replacement of up to 12 months at 15 percent interest.• An opon of disbursement in the form of seeds, animals, and other in-kind materials is available.Source: Adapted by Enrique Pantoja from BRAC materials.Immediate humanitarian reliefAt this stage, the MFI can play the role of facilitator, putting municipal and Government officials in touch withmicrobusinesses and community leaders. The MFI can lend some of its facilities to the relief effort, includingvehicles, staff, and buildings. If MFI staff members have received the necessary training, they can also assist indisaster assessments.Restoration of livelihoods. The MFI should have clear, well-defined policies in place concerning the types oftemporary loans to be provided—consumer loans, housing repair loans, and working capital loans. Extendedgrace periods can help microbusinesses recover more quickly. The MFI may use previous loan repaymentperformance as one way to prioritize which business operators receive the special business recovery loans. TheMFI may also ask the communities to back a recovery loan with a character reference.Branch offices should be trained to respond to requests for emergency loans by clients and others in affectedareas. Management should establish specific lending limits for clients, new client selection criteria, and possiblyadjustments to collateral and other normal requirements. Management should provide the disaster reliefguidelines in internal written communications, in case branch office staff members are unable to contact theheadquarters office. When branch managers know what levels of lending authority and special loan conditionsapply in an emergency, they are better prepared to act independently to respond to clients’ needs during suchtimes.The 1997 floods in Poland provide an innovative example of disaster management and the successful use of anMFI loan product to restore livelihoods. Floods from four rivers had severely affected 1,400 small towns, therebydestroying 50,000 homes, forcing the relocation of 160,000 people, and causing US$4 billion of damage. Givenits national coverage, the MFI Fundusz Mikro was asked to manage a special disaster recovery fund. FunduszMikro opened a special lending window within its branches, thus developing a new brand and loan product justfor the emergency situation. This product had a different contract format and lending terms (a 24-month loanterm, a 10 percent near-commercial interest rate, and a 6-month grace period). Even the delivery mechanismwas adjusted, with a special window for processing loan applications.

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