No title - Surrey Heath Borough Council

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Surrey Heath Borough CouncilSurrey Heath House, Knoll RoadCamberley, Surrey GU15 3HDTel 01276 707100Fax 01276 707177www.surreyheath.gov.ukPublished by: Burrows Communications LimitedPublicity House, 106 Stafford Road, Wallington, Surrey SM6 9AYTel: 020 8773 3000 • Fax: 020 8773 8888email: postmaster@burrows.co.uk • web: www.burrows.co.ukOur Advertisers:We gratefully acknowledge the support of all the firms whose advertisements appear in thesepages. Without their help we would not be able to produce this guide. As a reciprocalgesture we have pleasure in drawing the attention of our readers to theirannouncements, but wish to make it clear that Surrey Heath Borough Councilcan accept no responsibility for their products or services advertised.Surrey Heath Official Guide3

ContentsForeword . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Overview of the Borough . . . . . . . . . . . . . . . . . . . . . . . . . 8the Past. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8the Present . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9A Green Borough . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11A Well Connected Borough . . . . . . . . . . . . . . . . . . . . . . 12Business in the Borough . . . . . . . . . . . . . . . . . . . . . . . . . 14Arts & Leisure Service . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Leisure, Parks & Places of Interest Map. . . . . . . . . . . 24-25Town Twinning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26The Future of Camberley Town Centre. . . . . . . . . . . . . . 28The Future of the Borough . . . . . . . . . . . . . . . . . . . . . . . 30Borough Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32A to Z of Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Your Councillors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46-47Surrey Heath Official Guide5

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ForewordLike the rest of the country Surrey Heath has beenaffected by the ongoing financial downturn whichhas had a dramatic impact on residents, businessesand the council itself. Despite this, the Borough’seconomy remains relatively strong and Surrey Heathis still an extremely popular place to live and work.This is hardly surprising when you take intoaccount the excellent mix of vibrant urban centres,picturesque villages, good schools, top rated healthservice and abundant public green space. Add tothis the excellent accessibility to London, the southcoast and international airports and you almost havethe perfect package. This is why big internationalbusinesses such as Merrill Lynch, Siemens andToshiba to name but a few are based here.Michael WillisChief Executive,Surrey Heath Borough Council.Adding to this attractive mix are the services provided by Surrey Heath BoroughCouncil, which include everything from the maintenance of much of theBorough’s green space, including the multi-award winning Frimley Lodge Park,to the groundbreaking refuse and recycling service.This guide is designed to give you an overview of what is available in the Boroughand will hopefully show you why we think Surrey Heath is a Great Place, a GreatCommunity with a Great Future.Michael WillisChief Executive, Surrey Heath Borough Council.Surrey Heath Official Guide7

Overview of the BoroughSurrey Heath Borough HistoryUNDERNEATH Surrey Heath’s modern and thriving exterior lies a historic Boroughmuch removed from the busy and bustling atmosphere of today.The heathland itself is thought to result from over-grazing in Neolithic times, withevidence of Neolithic activity found in Bagshot, Lightwater and Frimley and thediscovery of Bronze Age burial mounds in West End. Excavations in Lightwater havealso revealed a Romano-British site that continued to be occupied into the Saxon period.By the Middle Ages, the general area was part of Windsor Forest, then a royal huntingground and references to a royal park at Bagshot appear from 1486. In 1635, Charles Iissued a proclamation from Bagshot Park extending the postal service Royal Mail,formally used for state documents, to the public.During the 17th and 18th centuries, the area known as Bagshot Heath stretched asfar as Blackwater and was a haunt of notorious highwaymen. The main road fromLondon to Salisbury and Exeter, which ran through Bagshot, made it a prosperousvillage and by the 1790s there were more than 11 inns serving the coaching trade.The sandy heathland soil was later found to be well-suited to growing rhododendronsand azaleas and, from the 19th century, some notable nurseries developed aroundWest End, Windlesham and Bagshot.In 1853 a large military campassembled on Chobham Common.Known as the Great Camp, it becamesomething of a tourist attraction andthe troops were inspected by QueenVictoria. After the Queen’s deathin 1901, the War Office presentedthe village with a cannon tocommemorate the occasion.Its replacement may be seen at thetop of Chobham High Street today.When the authorities were lookingfor a permanent home for the newRoyal Military College (now RMA8Surrey Heath Official Guide

Sandhurst) an isolated site near the river Blackwater was chosen. As the Collegegrew a small settlement, later known as Yorktown, sprang up at its gates. With theestablishment of the Staff College in 1862 came a new settlement, initially calledCambridge Town. However in 1877, to avoid confusion with the University town ofCambridge it changed its name to Camberley.As its military character grew, Camberley became a popular area for retired armyofficers. This, together with the fact that from the late 19th century the air wasrecommended for those suffering from lung complaints, meant that by the early 20thcentury it had become the largest town in the district, a position further accentuatedby the advent of the M3 motorway in 1973.Surrey Heath NowSurrey Heath covers 36.5 miles in North West Surrey. It is an attractive mix of urban andrural environments and is one of the safest districts in the safest county in England.The urban part of the borough comprises Camberley, Frimley, Deepcut, Mytchett andFrimley Green. Other centres of population in the more rural part of the borough areWindlesham, Bagshot, Chobham, Bisley, West End and Lightwater. Surrey Heath sharesboundaries with other Surrey authorities as well as those in Hampshire and Berkshire.Much of the rural part of the borough is within the green belt and includes extensiveareas of heath and woodland and habitats for endangered bird species. These siteshave been identified as part of the Thames Basin Heaths Special Protection Areawhich means that Surrey Heath is restricted in the development of housing.Surrey Heath has a population of 83,400 with 20,900 under the age of 19 and 42,800aged 40 and over. Surrey Heath has an ageing population which mirrors that of thecountry as a whole. Around 7% of the Borough’s residents are from a range of ethnicminorities. Of the inflow of residents into Surrey Heath 21% are from overseas. Thepercentage of economically active disabled people in the Borough stands at 8.19%.There are 34,499 homes with an average occupancy of 2.48. 80% of homes are‘owner occupied’, significantly higher than the national average, with 9% socialhousing and 10% privately rented. Property prices, even with the current economicdownturn, are among the highest in the country outside of London.Surrey Heath Official Guide9

Surrey Heath is an affluent Borough with relatively low levels of unemployment whencompared with the rest of the country. Household income is higher than the nationalaverage and the numbers of those claiming benefits for more than a year is lowerthan the Surrey average.Surrey Heath is one of the least deprived areas in the country. However there arepockets of relatively deprived areas with a higher number of residents in receipt ofstate benefit when compared to the rest of Surrey.In terms of education, the percentage of pupils gaining five or more A-C grades atGCSE level in 2007 was 69%, which compares favourably with the England averageof 58%.Surrey Heath has excellent leisure facilities and an abundance of open space andparkland. In addition to this, the newly opened Atrium development in Camberleywith its 9 screen cinema and bowling complex makes Surrey Heath a great place tostay healthy and have fun.10 Surrey Heath Official Guide

A Green BoroughWE all have a special role to play inprotecting and improving the environmentand in Surrey Heath, communities everywhereare doing their utmost to create a pleasantand sustainable future.An important part of caring for theenvironment is recycling. The Council’sgroundbreaking refuse and recycling scheme,introduced in September 2009, is nowproducing recycling rates of around 60%which places the borough in the top quartilenationally. The Council, through its partnerVerdant, also operates a Green Waste Club,whereby green waste can be collectedfrom residents’ doorsteps for a small fee.There are two Community Recycling Centres in Surrey Heath operated by SurreyCounty Council. For information on what materials they will take visitwww.surreycc.gov.uk or call:01276 684 980 for Wilton Road, Camberley01276 474 470 for Swift Lane, BagshotThe area’s streets, parks and openspaces are kept litter-free andSurrey Heath is proud of itsrecord, closely following a Codeof Practice on how quickly littershould be cleared.For information on householdwaste recycling sites, the disposalof chemicals and drugs, gardenrefuse and special collections ofbulky items call 01276 707330or email environmental.health@surreyheath.gov.uk.Surrey Heath Official Guide11

A Well-Connected BoroughSURREY Heath has excellent transport connections by air, road and rail to bothLondon and the south coast.Many people commute into the capital to work, travelling to London via one of thetwo M3 motorway junctions in the borough. Surrey Heath has 8.5 miles of motorway,29 miles of principal roads, 35 miles of non-principal roads and 143 miles ofunclassified roads.The local population is highly mobile with 55% of households having two or morecars - twice the national average - and 72% travelling to work by car. With only7% using public transport to commute, Surrey County Council and rail operatorsare working hard to increase the attractiveness of these alternatives and help easetraffic congestion.Public transport connections are very good, with direct trains from Bagshot,Camberley and Frimley connecting to Aldershot, Ascot, Ash, Ash Vale, Guildfordand Wanborough. For travel to London most journeys require you to change trainsat Ascot or Ash Vale, although nearby Farnborough, Woking, Brookwood andSunningdale all enjoy fast connections.Surrey Heath is located between London’s two major airports. Heathrow, situatedimmediately to the north, has five terminals and serves more than 200 destinationsin 90 countries. Gatwick, with two terminals, is to the south just inside the WestSussex border.The borough is also well connected by an extensive bus service. To find outinformation about timetables and maps, visit www.traveline.org.uk/index.htm12Surrey Heath Official Guide

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Business in the BoroughAS mentioned earlier, despite the economic downturn, Surrey Heath’s local economyhas remained relatively strong. This makes it an attractive prospect for any businessesthinking of establishing themselves in the area. Whilst manufacturing still plays animportant role in the area, the service-led industries that operate from the Boroughrange from electronics to nurseries and computers to finance.There are a number of Business Parks throughout Surrey Heath that would make theideal location for businesses looking to set themselves up in offices. Regus BusinessCentre, based at Lyon Way Industrial Estate, is but one company that can providesecure professional offices and meeting rooms for those businesses looking to moveto the area. The key business parks are located in and around Camberley and Frimley:-Albany Park / Lyon Way Industrial EstateYorktown Industrial EstateFrimley Business ParkSt George’s Industrial EstateSouthern Trade CentreTuscam Way Industrial EstateWatchmoor Park14Surrey Heath Official Guide

Companies working in Surrey HeathMost industrial and commercial activity in Surrey Heath is concentrated aroundCamberley and Frimley. There are also small business units at Pankhurst Farm, WestEnd and Linsford Farm, Mytchett, as well as High Street units in most of the villagesand towns.S C Johnson Ltd was founded in 1886 in the US as a parquet flooring company bySamuel Curtis Johnson. The UK subsidiary is located at a purpose-built site in Frimley,manufacturing and marketing domestic and industrial products for polishing, cleaningand hygiene. It is one of the borough’s major employers.Eli Lilly and Company Limited (UK) is the UK affiliate of American pharmaceuticalmanufacturer Eli Lilly and Company of Indianapolis. The Lilly Research Centre islocated in Windlesham and is involved in research and development in pharmaceuticals,animal health and agricultural products.Electronics giant Toshiba has two premises in Camberley - Toshiba InformationSystems (UK) Ltd (Education Centre) is located at Camberley’s Riverside Way andToshiba European Service Centre is based in the Frimley Road. Toshiba supports manyand varied community projects in Surrey Heath.Fluor Ltd is a global business with offices in more than 25 countries and is based inthe UK at the Fluor Centre in Watchmoor Park, Camberley. It carries out generalengineering services for government, commercial and industrial clients and pridesitself on designing, building and maintaining some of the world’s most challengingcapital projects.Global wealth management company Merrill Lynch has recently located its EuropeInformation Technology Centre to Camberley. The team in Camberley will supportthe Merrill Lynch business in London and all of Europe.The Head Office of BAM Nuttall is located on Knoll Road in Camberley.The Civil Engineering Group has recently been involved in enabling works forthe 2012 Olympics.Surrey Heath Official Guide15

Siemens has its Siemens Product Lifecycle Management Software (GB) Limitedheadquarters in Frimley. Siemens PLM Software works collaboratively with clients tocreate open enterprise solutions that enable them to transform their process ofinnovation and maximise value throughout all phases of the product lifecycle.16 Surrey Heath Official Guide

Surrey Heath Borough Council working with Local BusinessesThe Council holds a number of business networking meetings throughout the yearincluding the bi-annual Business Breakfast. This event provides a forum wherebydelegates can voice their concerns and share experiences with other businesses, bothlarge and small.For more information on this event please call 01276 707312 or e-mailbusiness.breakfast@surreyheath.gov.ukSurrey Heath Chamber of CommerceThe role of the Chamber is threefold. Firstly, to provide a forum for local businessesto network, which in turn benefits the local economy. Secondly, to provide servicesand discount schemes that directly help businesses to be more cost effective. Thirdly,to represent the view of businesses to government, both at a local and national level.Through its own organisation and membership of Surrey Chambers of Commerce,Surrey Heath Chamber combines the advantages of local contact and focus with thebenefits derived from being part of a larger organisation.The Chamber’s priority is to ensure it meets the changing needs of Surrey Heathbusiness in the context of Surrey, the Blackwater Valley and the south east, as well astaking account of the European dimension. Close links with Business Link, Training &Enterprise Councils and any successors will enable businesses in the Borough toaccess the information and service they need.Membership of the Chamber is open to all businesses located or operating inSurrey Heath and the surrounding area, and fees are dependent on company size,reflecting the scale of opportunity from financial and other benefits. For moreinformation, contact:Surrey Heath Chamber of Commerce,Council Offices (West Entrance),Knowle Green, Staines, Middlesex TW18 1XATelephone: 01784 444204Fax: 01784 444205pauline.hedges@surrey-chambers.co.uksarah.edwards@surrey-chambers.co.ukWeb: www.surrey-chambers.co.ukSurrey Heath Official Guide17

Arts & Leisure ServiceINCORPORATING the Camberley Theatre, Arena Leisure Centre, Surrey HeathMuseum and the borough’s public parks and open spaces, the Arts and LeisureService is here to help you feel good.The Camberley TheatreKnoll Road, CamberleyOffering an excellent programme of high-quality music, dance, comedy, children’sshows, movies and pantomime, the Camberley Theatre is not only the artisticand entertainment centre for the borough but also a popular regional venue forthousands of visitors from outside the Surrey Heath area.Seating up to 400, the main auditorium is a flexible performance space which canconvert into a number of formats including cabaret style, flat floor and traditionaltiered seating. In addition, the studio theatre with a seating capacity of up to 50 isthe perfect space for smaller, more intimate events and workshops.The Camberley Theatre is fully equipped with facilities for visitors with access needs.There are two drop-off, pick-up bays immediately opposite the main entrance anddesignated parking spaces for disabled visitors to the rear of the building.As well as providing arts and entertainment, the Camberley Theatre is also asuccessful conference centre incorporating a fully-equipped conference suite for upto 50 delegates. For larger private events the auditorium and studio theatre are alsoavailable for hire.For more information pleasecontact the Camberley Theatreon 01276 707600 or visitwww.camberleytheatre.biz18Surrey Heath Official Guide

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Arena Leisure CentreGrand Avenue, CamberleyThe recently refurbished Arena LeisureCentre managed by DC Leisure offersan excellent range of sporting andleisure facilities, including a 25-metreswimming pool, learner pool, mainindoor multi-sports hall, squash courts,an extended dance studio, fitness suite,health suite, crèche facilities and café,which is open throughout the day andserves a wide selection of healthymeals, snacks and beverages.For further information please call01276 417111 or visitwww.arenaleisurecentre.co.ukLightwater Leisure CentreLightwater Country Park, LightwaterSituated in 143 acres of protected woodland, Lightwater Leisure Centre offers amultitude of fun and exciting ways to keep fit. Facilities include a multi-purposesports hall, fitness studio, dance studio, lounge bar and restaurant, licensed functionroom and outside a five-a-side astroturf pitch, full-size rugby and football pitch andtennis courts. Activities include aerobics and circuit training classes, physiotherapy,sports massage, nutritional therapy, crèche, children’s coaching and parties, yogaand much more.For further information please phone 01276 472662 orvisit www.lightwaterleisurecentre.co.uk20 Surrey Heath Official Guide

Parks and Open SpacesSurrey Heath’s Arts and Leisure Service manages more than 254 hectares (630 acres)of open space. Up to half of this is open heathland - a threatened habitat that is nowprotected by European habitat designation. The remainder is made up of a variety ofgreen space offering numerous opportunities for sport and recreation including playareas, sports pitches, tennis courts and bowling greens.Frimley Lodge ParkSturt Road, MytchettSurrey Heath’s “Jewel in the Crown”, thisGreen Flag Award-winning park is 24 hectaresof open space offering formal sports facilitiesin a rural setting with woodland, meadows,canal side walks and even a miniaturerailway. There is also a pitch and putt courseand café.Lightwater Country ParkThe Avenue, LightwaterConsisting mainly of heathland, pineand birch woodland this 59-hectarepark is the perfect place to get awayfrom it all. There are waymarked walks,nature trails and a trim trail (or fitnesstrail) and the view from High Curley iswell worth the walk. Nature enthusiastswill love the wealth of wildlifesupported by the park and for amore serious study you can visit theHeathland Visitors’ Centre. Football,cricket and rugby facilities are providedby Lightwater Playing Field Association,which also manages the leisure centrewithin the park.Surrey Heath Official Guide21

Museum and HeritageSurrey Heath MuseumKnoll Road, CamberleySurrey Heath Museum is a small, lively and attractively-presented museum with abusy programme of exhibitions and events. Its collections range from paintings,photographs, maps and crafts to natural history specimens, toys and domestic items.These have been generously donated by residents during the years to build up apicture of the area’s character.For those who wish to find out more about Surrey Heath itself, The Heathland Storyis a permanent display that traces the development of the area. Alongside this is agallery where a wide variety of temporary exhibitions are shown on subjects of localand regional interest.There is also an extensive education service, including object-based sessions and talksfor schools about what life used to be like in Surrey Heath and illustrated lectures foradult learners, groups and societies. In addition, a regular programme of activities forchildren and families is organised.The Museum holds an extensive photographic collection and a local history resourceslibrary that anyone is welcome to consult, whether they are researching their house,family or neighbourhood history — please ring for an appointment.Display copies of old photographs with captions are readily accessible for visitors whowish to walk down Memory Lane and are also available for loan to local groups.There is also a small shop that sells local history publications and souvenirs.Surrey Heath Museum is open from Wednesday to Saturday 11am to 5pm, or atother times by appointment. Admission is free.For more information, call 01276 707284 or email museum@surreyheath.gov.uk.The website can be found at www.surreyheath.gov.uk22 Surrey Heath Official Guide

Activities and ProjectsSurrey Heath’s Arts and LeisureService also provides a number ofactivities and projects that help toenhance the health and wellbeingof Surrey Heath residents including:Surrey Heath in BloomThis annual gardening and cultivationcompetition open to individuals(children & adults), organisationsand companies, helps to improvethe look of the borough with asplash of floral colour.Surrey Youth GamesAn annual competition between allthe boroughs of Surrey for youngpeople aged eight to 16 years tocelebrate and promote youth sportand sport development.Surrey Heath Sports AwardsAn annual awards ceremony that celebrates the achievements of sports men andwomen as well as those who give their time and effort to making Surrey Heath asuccessful sporting borough. The awards give those involved the recognition theydeserve for their outstanding commitment to sport in Surrey Heath.Action HolidaysA summer programme of fun-filled activities including adventure, art and sport foryoung people aged four to 16.Surrey Heath Official Guide23

A321AscotSunninWOKINGHAMA322BRACKNELLA322CrowthorneWindleshamSandhurstMuseum, Library& TheatreBagshotLightwater Country ParkLightwaterN3WindleGolf CoA30BlackwaterNM3CAMBERLEYPineridge PublicGolf CourseBisleyHawley4FrimleyDeepcutFrimley GreenLakeside Country ClubM3W. HeathFrimley Lodge Park withPitch & Putt GolfMytchettPFLEETFARNBOROUGH24A323A325

ghillSunningdaleVirginia Water2 12 11M25CHERTSEYM3ChobhamCommonmere PublicurseA319A320M25ChobhamFairoaksAerodromeA3046A245West End10KnaphillWOKINGA3A322irbrightA309A320A3A32325

Town TwinningSURREY Heath is twinned with Sucy-en-Brie, a French town 10 miles east of Parisand Bietigheim-Bissingen, a German town 15 miles from Stuttgart.The former Frimley and Camberley Urban District Council - now part of SurreyHeath Borough Council - initiated twinning with Sucy-en-Brie in 1969, which wasalready itself twinned with Bietigheim-Bissingen. The official twinning ceremonylinked with a special meeting of the Council, took place in the Civic Hall (now TheCamberley Theatre).Among the events that day was the renaming of Border Avenue in Camberley toAvenue Sucy and the opening of a block of one-bedroom flats for elderly people inthe Avenue. At the special meeting of the Council and official twinning ceremony,an illuminated engrossment was signed.In October 1971 at a ceremony in Bietigheim the official twinning document wassigned by Ian Goodchild - then chairman of Frimley and Camberley UDC - andOberburgermeister of Bietigheim, Herr Karl Mai.Upon local government re-organisation in 1974, Frimley and Camberley UDC andBagshot Rural District Council became Surrey Heath Borough Council. The newlyformed borough Council decided to continue the twinning links with the two townsand their communities.In April 1976, the European Flag of Honour was presented to Surrey Heath BoroughCouncil by the Council of Europe in recognition of the efforts made in the field oftown twinning to promote the ideal of European unity.Excellent links between Surrey Heath and its twin towns remain in place today,reinforcing relationships in Europe and allowing many people, particularly the young,to make new friends.26Surrey Heath Official Guide

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Camberley Town CentreTHE opening of The Atrium in November 2008 perfectly complimented the establishedMall Shopping Centre and vibrant High Street to transform Camberley into a leisureand retail destination for visitors from Surrey Heath and surrounding areas. The towncentre offers a diverse range of restaurants and leisure facilities, including anine-screen cinema, bowling complex and theatre as well as 3 multi-storey car parks- all within easy walking distance.In December 2009 Surrey Heath Borough Council and The Atrium,Camberley won a top retail property Gold award from the British Councilof Shopping Centres. The scheme scooped Local Authority Partnership ofthe Year – awarded for the first time in three years - which highlightspublic and private sector working in retail-led development.The council is now working towards the next phase of its plans for the regenerationof Camberley which will include the redevelopment of the London Road frontage aswell as the development of a unified public sector/cultural quarter inthe eastern side of the town.28Surrey Heath Official Guide

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The Future of the BoroughTHE future of Surrey Heath is a very exciting and promising one for its residents.As already mentioned the development of the Atrium in Camberley town centre, isjust the start of some of the work to make it a destination to which people will flock,and the new Camberley Town Centre Partnership is working to make sure the towncentre is well managed and vibrant.One of the Borough’s favourite leisure facilities, the Arena, was recently refurbishedbut eventually will need extensive adaptation and modernisation to take intoconsideration the changing demands and lifestyles of the population. The vision thatthe council has for this facility is to build on its success and develop a leisure facilitythat will best suit the needs of the town in the future. This project has become partof a wider civic vision that could include a new library, heritage and cultural facilities.The Council’s customer-centred way of working is going to continue to develop.The idea of a one-stop shop approach is growing as public services, like the Police,start to join up their operations with us. The website is one of the key ways inwhich we communicate to the Borough’s population, so we are always trying tobuild on this service, from online payment services to finding out what there is todo in your free time.If you want to have a say about thefuture of the Borough and beinvolved in public consultations youcan join the Community Panel bygoing to www.surreyheath.gov.ukand typing in “Community Panel”into the search engine - you will bedirected to the online form.30Surrey Heath Official Guide

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Borough ServicesCustomer Contact CentreSURREY Heath Borough Council’s Customer Contact Centre is the first point of contactfor the majority of customer enquiries relating to services that the Council delivers.A professional team of Customer Service Advisors will deal with your enquiry in acourteous, professional and timely manner. Confidentiality at all times is totally assured.The centre is open on Monday to Thursday from 8.30am to 5.30pm and 8.30am to5pm on Friday. For emergencies outside of office hours calls are redirected to anexternal call centre.The Council constantly strives to improve its service delivery and closely monitorsperformance. The centre aims to assist all visitors within 20 minutes of their arrivaland to answer 65% of telephone calls within 20 seconds. The team prides itself onworking hard to resolve 80% of enquiries at the first point of contact. A customerappointment system, which will be introduced in June 2010, will provide an improvedservice to Housing and Council Tax benefit customers.The Customer Contact Centre is based in Surrey Heath House, the home of theCouncil in Knoll Road, Camberley. Customer facilities include disabled access toilets,baby changing room, payment kiosk, CCTV, telephone translation system and publicaccess to computers for viewing useful information.Residents can also pay council bills here, through an automated payment kiosk withhelp from a Customer Service Advisor if required.The Council’s Customer Contact Centre telephone number is 01276 707100.For more detailed information on the facilities available, visit:www.surreyheath.gov.uk/council/CustomerContactCentre32Surrey Heath Official Guide

Services for older and vulnerable peoplePEOPLE in Surrey Heath can enjoy a range of community services developed and runby Surrey Heath Borough Council in partnership with Surrey County Council andSurrey Primary Care Trust. Centres for retired people, which provide an opportunityto meet others, enjoy lunch and refreshments and participate in a range of activitiesincluding relaxation, dancing, painting, history and crafts, are provided by the counciland other voluntary organisations.The ability to call for help at the touch of a button can provide many people whofeel vulnerable with reassurance. The Surrey Heath Help-Line Scheme does just that,meaning more people can remain on their own in a safer environment. In additionto the traditional pendant alarm, we also offer a range of Telecare services includingexit sensors, bed occupancy sensors and medication prompts. We also offer a free12 week trial of the service if the client has had a recent admission to hospital.Referral is quick, simple and efficient and does not require endorsement by doctorsor social services.Since 1988, the Council has provided a community transport service for residentsliving within the borough who cannot use public transport because of mobilityproblems. The service operates specially adapted minibuses to provide a door-to-doorservice to these residents. People of all ages, who find it difficult or impossible toprepare at least one hot meal a day, can benefit from the home-delivered meals onwheels service which consists of up to three courses delivered daily at lunchtime, 365days a year. Referral to the service is quick, simple and efficient and does notrequire the endorsement of doctors or social services.The Council offers a ShopMobility facility which anyone can use, offering a choice ofelectric scooters, electric wheelchairs and manual wheelchairs for increased mobilityaround the town centre. It also pays for and administers the concessionary travelscheme, which allows those above the age of 60 or who have a disability entitlementto use local bus services across the country for free.For access to any of these services, information on how to register for communitytransport or any other questions about the community services provided by SurreyHeath Borough Council, visit www.surreyheath.gov.uk/community/CommunityServices/,call 01276 707657 or email community.services@surreyheath.gov.uk.Surrey Heath Official Guide33

Online accessibilitySURREY Heath prides itself on its online service which is regularly rated as one of thebest local government websites in the country, due to its informative, user-friendlyand functional design.Over recent years, a lot of work has been put into upgrading the online facilities thatthe council offers and investment in Information Technology infrastructure meansthat residents are now able to avoid a trip to the council offices and perform manyfunctions online.Among the things that visitors to the website, at www.surreyheath.gov.uk, can doare make payments for council tax, business rates, parking fines and Surrey Heathinvoices. People can also report abandoned vehicles, anti-social behaviour, graffiti,missed bin collections and benefit fraud at the click of a mouse.Jobs that previously required phone calls and form-filling at Surrey Heath House cannow be dealt with online at home – including submitting planning applications and arange of online forms. Making housing bids, job vacancies and other actions can alsobe done on the site.The website is also full of information on all council services and other issuesaffecting the borough. There are extensive Frequently Asked Questions (FAQs)sections, as well as all the latest news from the council on its projects and decisions.Among this information is the My Protected Trees and My Surrey Heath applications,where residents can enter their postcodes and find out the status of nearby treesor a range of useful information about the area where they live, includinginformation about schools and other facilities as well as about their local councillors.This system is being expanded all the time.For more information on web content, visit the site oremail webmanager@surreyheath.gov.uk.34 Surrey Heath Official Guide

Housing ServicesTHE Council has no housing stock of its own but we work with Registered SocialLandlords (housing associations) to provide affordable homes for residents with ahousing need. These homes include affordable rented properties, low costhomeownership schemes (such as shared ownership) and housing for key workers.The Housing Team offer an advice service on a range of issues including looking for anew home, dealing with tenant and landlord law, relationship breakdown, supportedand adapted housing and debt issues.When a resident is threatened with homelessness we will consider all the optionsto help them remain in their current home or move in a planned way. We haveassistance in place to help people into a home in the private rented sector and canrefer to other help, such as debt advice and mortgage rescue.With Accent Peerless we run a joint housing register – this is the way that you can beconsidered for a housing association home. As there are always more people lookingfor homes than homes available we prioritise people based on their current housingand looking at other needs such as their health. Once on the housing register youcan bid for properties through Surrey Heath Home Choice.If you are worried about a housing issue our advice is to talk to us now – the earlierwe can consider your situation the more options there are likely to be to resolvethem. If we can not help directly we work with lots of other agencies who providehelp and support to keep residents in their homes.All advice is free and confidential and the officers can be reached on 01276 707127or at housing@surreyheath.gov.uk.We also produce a Housing Strategy setting out our plan for providing housing inthe borough, and a Homelessness Strategy describing what action we are taking toprevent homelessness and reduce the use of temporary accommodation.To find out more about these services and for a wide range of information,visit http://www.surreyheath.gov.uk/housing/default.htmSurrey Heath Official Guide35

Planning ServiceSURREY Heath’s planning service aims to carry forward the corporate aims of thecouncil as a whole seeking a safe, green and clean environment. Its objective is toprotect the countryside and green spaces and enhance the quality of building andlandscape design.Within the Customer Services Directorate, the planning service at Surrey Heath issplit into two main functions — planning policy and conservation, which producesthe long-term policies for planning that accord with government guidance anddevelopment control, which determines more than 1,300 planning applications per year.If you want to make a planning application, view another planning application orresearch whether your trees are protected you can do this online through the SurreyHeath website or speak to our contact centre. To speak to someone about planningmatters including planning applications telephone 01276 707222. If one of ourcontact centre advisors can't help you they will pass your call through to a planningofficer. Alternatively you can email development.control@surreyheath.gov.uk.Surrey Heath planning officers are available to give informal advice on applications ordiscuss any concerns residents may have with other developments in the borough.They will also advise members of the planning applications committee, which meetsaround once each month, to decide on applications.Members of the public have the right to speak at the meetings under somecircumstances – to learn more contact the Democratic Services Team for guidance.The Surrey Heath Borough Council website contains comprehensive informationabout the planning service and allows many actions to be performed online – includingviewing policy documents, viewing planning committee agendas, downloading forms,submitting a planning application and checking a property’s planning history.As the current framework for planning in the Borough is due to expire, the Councilis preparing the Local Development Framework for Surrey Heath to replace theLocal Plan 2000. Once it is adopted, this will form the benchmark against whichall planning applications will be assessed.36 Surrey Heath Official Guide

A-Z of ServicesAbandoned Vehiclesabandoned.vehicles@surreyheath.gov.ukPhone: 01276 707472Air Qualityenvironmental.health@surreyheath.gov.ukPhone: 01276 707330Alcohol LicencesSee Licensing Section on page 42AllotmentsAdministered by Parish Councilsleisure.services@surreyheath.gov.ukPhone: 01276 707338Animal Welfareenvironmental.health@surreyheath.gov.ukPhone: 01276 707330Arts and Cultural EventsSee Camberley Theatre SectionBenefitsbenefits@surreyheath.gov.ukHousing and Council tax benefitsPhone: 01276 707121Benefit fraud hotline: 01276 707372Bottle Banksenvironmental.health@surreyheath.gov.ukPhone: 01276 707330For a list of recycling facilities, visitwww.surreyheath.gov.uk/environment/Recycling/recyclingsearch.htmBuilding ControlSee Planning Matters Section on page 42Business Ratesrevenues@surreyheath.gov.ukPhone: 01276 707136Bus Sheltersenvironmental.health@surreyheath.gov.ukReporting damagePhone: 01276 707330Advertising (via Adshel)Phone: 01730 31115Camberley TheatreThe Borough’s focus forarts and entertainmentcamberley.theatre@surreyheath.gov.ukPhone: 01276 707600Or visit www.camberleytheatre.biz/Car Parksparking.services@surreyheath.gov.ukPhone: 01276 707152CCTV and Securityenquiries@surreyheath.gov.ukPhone: 01276 707100Centres for Retired Peoplecommunity.services@surreyheath.gov.ukSurrey Heath Borough Council runstwo centres giving retired people thechance to meet others, enjoy lunch andparticipate in activities• Ian Goodchild CentreKnoll Road,CamberleyPhone: 01276 707672Surrey Heath Official Guide37

A-Z of Services• Windle Valley Centre,Park Street, BagshotPhone: 01276 479185Charity CollectionsSee Licensing Section on page 42Chief Executive,Surrey Heath Borough Council• Chief ExecutiveMichael Willis• Director of Customer ServicesChas Bradfield• Director of Corporate ServicesKaren WhelanCivic Amenity Sitesrecycling@surreycc.gov.ukPhone: 01306 748300Surrey County Council maintains twoWaste Sites in the Borough• Wilton Road, Camberley• Swift Lane, BagshotCommunity Alarm Help-linecommunity.services@surreyheath.gov.ukPhone: 01276 707657Community Centresleisure.services@surreyheath.gov.ukPhone: 01276 707338• BagshotConnaught Pavillion,3 Whitmoor RoadBagshotPhone: 01276 475876• Chobham Community CentreMcHahon Close,Windsor Road, ChobhamPhone: 01276 857019chobham.community.centre@gmail.com• DeepcutDettingen Village Centre,Cyprus Road, DeepcutPhone: 01252 837251deepcutvillagecentre@tiscali.co.uk• Frimley Community CentreBalmoral Drive, Paddock Hill, FrimleyPhone: 01276 681940anthony.moore@btinternet.com• Heatherside Community CentreMartindale Avenue, CamberleyPhone: 01276 63208heatherside.ca@tiscali.co.uk• LightwaterBriars Community Centre,Briar Avenue, LightwaterPhone: 01276 477375• Mytchett Centre140 Mytchett Road, MytchettPhone: 01252 373073mytchettcentre@btconnect.com• West EndThe Sports Pavilion,Benner Lane, West EndPhone: 01276 855361westendparish@btconnect.comCommunity MealsSee Ian Goodchild CentreSection on page 4138Surrey Heath Official Guide

Community SafetySee Safer Surrey Heath PartnershipSection on page 43Community TransportSee Ian Goodchild CentreSection on page 41Conservation Areasplanning.policy@surreyheath.gov.ukPhone: 01276 707213Contaminated Landenvironmental.health@surreyheath.gov.ukPhone: 01276 707330Surrey Heath Borough Council has aduty to regularly inspect sites in theBorough that may be contaminatedCouncil, Councillors and CommitteeServices (Borough Council)committee.services@surreyheath.gov.ukPhone: 01276 707326Council, Councillors and CommitteeServices (County Council)contact.centre@surreycc.gov.ukPhone: 03456 009 009Council Taxrevenues@surreyheath.gov.ukPhone: 01276 707176Please have your Council tax bill in frontof you when you callCouncil Tax BenefitSee Benefits Section on page 37Countryside Service (Borough Council)leisure.services@surreyheath.gov.ukPhone: 01276 707338Customer Contact Centreenquiries@surreyheath.gov.ukPhone: 01276 707100• Opening Times:Monday to Thursday 8.30 to 5.30pm;Friday 8.30 to 5pmDangerous Buildingsand Structuresbuilding.control@surreyheath.gov.ukPhone: 01276 707223Dog ControlContact the Dog WardenPhone: 01276 707366Drainage (Land)infrastructure@surreyheath.gov.ukPhone: 01276 707465Drop-in CentresBoth the Ian Goodchild Centre andWindle Valley Centre (see Centres forRetired People) offer a drop-in service tovisitors with refreshments.Elections andElectoral Registrationvote@surreyheath.gov.ukPhone: 01276 707165Energy Efficiencyenvironmental.health@surreyheath.gov.ukPhone: 01276 707330Events in Surrey Heathenquiries@surreyheath.gov.ukPhone: 01276 707100Or visit www.surreyheath.gov.uk/eventsSurrey Heath Official Guide39

A-Z of ServicesFire and Rescue ServiceContact.centre@surreycc.gov.ukPhone: 03456 009 009In an emergency dial 999Floodinginfrastructure@surreyheath.gov.ukPhone: 01276 707465• Environment AgencyPhone: 0870 850 6506• Emergency HotlinePhone: 0800 807060• FloodlinePhone: 08459 881 188Fly-tippingenvironmental.health@surreyheath.gov.ukPhone: 01276 707330Food Complaints/Safetyenvironmental.health@surreyheath.gov.ukPhone: 01276 707330Garden RubbishSee Garden Waste Club SectionGarden Waste Clubgwc.shbc@verdant-group.co.ukPhone: 0800 3890724The Council’s garden rubbish collectionscheme costs less than £1 a week to joinand is operated through its partnerVerdant. To find out more, visitwww.greenwasteclub.co.uk.Grants• Community Fund Grant SchemePhone: 01276 707464Jayne.boitoult@surreyheath.gov.uk• Community Service Organisation Grantscommunity.services@surreyheath.gov.ukPhone: 01276 707464• Surrey Heath Arts Council GrantsPhone: 01276 23213Grass Cutting andGrounds Maintenanceleisure.services@surreyheath.gov.ukPhone: 01276 707338Gypsies and Travellersenvironmental.health@surreyheath.gov.ukContact Gypsy LiaisonPhone: 01276 707355Halls for Hireleisure.services@surreyheath.gov.ukPhone: 01276 707338There are a number of halls available forhire within the Borough of Surrey HeathHealth and Safetyenvironmental.health@surreyheath.gov.ukSurrey Heath Borough Council willinvestigate complaints about Healthand Safety on premises in Surrey HeathPhone: 01276 707330Housing Benefit and Council Tax BenefitSee Benefits Section on page 3740Surrey Heath Official Guide

Housing Mattershousing@surreyheath.gov.ukPhone: 01276 707127Including Housing Associations, housingoptions and allocations, sheltered housingand modernisation of propertiesIan Goodchild Centrecommunity.services@surreyheath.gov.ukCentre for retired people and meetingpoint for the community. The centrealso houses several of the Council’scommunity services.• Community transportPhone: 01276 707650• Meals servicePhone: 01276 707670• ShopMobilityPhone: 01276 707657InternetSee Website Section on page 44Jobsrecruitment@surreyheath.gov.ukPhone: 01276 707414Job vacancies at Surrey HeathBorough Council are listed on theSurreyjobs.info website.Land Chargesland.charges@surreyheath.gov.ukPhone: 01276 707305Leisure and Recreation Centresleisure.services@surreyheath.gov.ukPhone: 01276 707338There are two Leisure Centres in SurreyHeath. Each centre offers a number offacilities and activities to suit all.• Arena Leisure CentreGrand Avenue, CamberleyOpening times: Mon to Fri 6am to11pm; Sat 6.30am to 8pm and Sun6.30am to 10.30pm.Phone: 01276 417111 or emailenquiries@arenaleisurecentre.co.ukwww.arenaleisurecentre.co.uk• Lightwater Leisure CentreLightwater Country Park,The Avenue, LightwaterOpening hours:Mon to Fri 6.30am to 11pm;Weekends 7am to 11pmPhone: 01276 472662 or emailenquiries@llc.newnet.co.ukwww.lightwaterleisurecentre.co.ukLibraries• Camberley LibraryKnoll Road,Camberley GU15 3SY• Frimley Green LibraryBeech Road,Frimley GreenGU16 6LQ• Lightwater Library83A Guildford Road,LightwaterGU18 5SB• Bagshot LibraryHigh Street,BagshotGU19 5AHSurrey Heath Official Guide41

A-Z of ServicesLicensinglicensing@surreyheath.gov.ukPhone: 01276 707322Surrey Heath Borough Council deals withlicensing for businesses (including alcoholsale), taxi licensing, charity collections,public entertainment and animalbreeding licences.Listed Buildingsand Treesplanning.policy@surreyheath.gov.ukPhone: 01276 707213Litterenvironmental.health@surreyheath.gov.ukPhone: 01276 707330Mayoral Matterspat.ross@surreyheath.gov.ukPhone: 01276 707533MealsSee Ian Goodchild Centre section onpage 41Museumsmuseum@surreyheath.gov.uk• Surrey Heath MuseumKnoll Road,CamberleyGU15 3HDPhone: 01276 707284• Surrey HeathArchaeological & Heritage TrustArchaeology Centre,4-10 London Road,Bagshot GU19 5BN• Basingstoke Canal Visitor CentreMytchett Place Road,Mytchett GU16 6DDPhone: 01252 370073 oremail info@basingstoke-canal.co.ukMusic and Performing ArtsSee Camberley Theatre section on page 37Noiseenvironmental.health@surreyheath.gov.ukPhone: 01276 707330Older People’s ServicesSee Centres for Retired People and IanGoodchild Centre sections on pages 37and 41ParkingSee Car Parks section on page 37Parksleisure.services@surreyheath.gov.ukPhone: 01276 707338There are many parks and open greenspaces in the Borough offering a rangeof facilities. For more information,visit www.surreyheath.gov.uk/leisure/ParksandRecreationAreasPest Controlenvironmental.health@surreyheath.gov.ukPhone: 01276 707125Planning Mattersdevelopment.control@surreyheath.gov.ukPhone: 01276 707222For applications, breaches andplanning policy42Surrey Heath Official Guide

PoliceCamberley Police StationPortesbery Road,CamberleyPhone: 0845 1252222In an emergency dial 999Public Toiletsenvironmental.health@surreyheath.gov.ukPhone: 01276 707330Recreation GroundsSee Parks Section on page 42Recyclingenquiries@surreyheath.gov.ukPhone: 01276 707100RoadsSurrey County Council is responsible forthe maintenance of public roads in theBorough except the M3, which ismanaged by the Highways Agency.Phone: 03456 009 009Rubbishenvironmental.health@surreyheath.gov.ukPhone: 01276 707330Surrey Heath Borough Council,via its appointed contractor VerdantGroup plc, collects householdrefuse from more than 33,000properties each week.Safer Surrey Heath Partnershipnicola.collinson@surreyheath.gov.ukSchoolsSee Education section on page 44Street Cleaningenvironmental.health@surreyheath.gov.ukPhone: 01276 707330Surrey County Artssurreycountyarts@surreycc.gov.ukPhone: 01483 728711Music and dance tuitionSurrey County Councilcontact.centre@surreycc.gov.ukPhone: 08456 009 009For any enquiry about the CountyCouncil and its servicesSurrey Heath Arts CouncilSee Grants Section on page 40Swimming PoolsSee Leisure Centres Section on page 41TipsSee Civic Amenity SitesSection on page 38Town Partnershipstown.partnerships@surreyheath.gov.ukTown Partnerships OfficePhone: 01276 707597Surrey Heath is twinned with Sucy-en-Brie,France and Bietigheim-Bissingen, GermanyTrading Standardstrading.standards@surreycc.gov.ukPhone: 01372 371700Surrey Heath Official Guide43

A-Z of ServicesTreesPreservation OrdersDevelopment.control@surreyheath.gov.ukPhone: 01276 707240Waste DisposalSee Civic Amenity Sites sectionon page 38Websitewww.surreyheath.gov.ukEducation – SchoolsInfant Schools• Bagshot Infant SchoolPhone: 01276 473385• Bristow Infant School, CamberleyPhone: 01276 23791• Camberley Infant SchoolPhone: 01276 63047• Prior Heath Community Infant SchoolCamberleyPhone: 01276 25546• Pine Ridge Infant SchoolCamberleyPhone: 01276 23207• Heather Ridge Infant SchoolCamberleyPhone: 01276 24918• Crawley Ridge Infant SchoolCamberleyPhone: 01276 27546• Lorraine School & NurseryCamberleyPhone: 01276 65649• Cross Farm Infant SchoolFrimley GreenPhone: 01252 835847• Sandringham SchoolFrimley GreenPhone: 01252 837538• Lightwater Village SchoolPhone: 01276 473346• Valley End Churchof England Infant SchoolPhone: 01276 858299• Windlesham Village Infant SchoolPhone: 01276 472212Primary Schools• Bisley Church of EnglandPrimary SchoolPhone: 01483 473341• The Grove Primary SchoolCamberleyPhone: 01276 22447• Lakeside Primary SchoolFrimleyPhone: 01276 469200• St Augustine’s CatholicPrimary School, FrimleyPhone: 01276 709099• Mytchett Primary SchoolPhone: 01252 54400944Surrey Heath Official Guide

• St Lawrence Primary SchoolChobhamPhone: 01276 858336• Holy Trinity Church of England SchoolWest EndPhone: 01276 858297Junior Schools• Connaught Junior SchoolBagshotPhone: 01276 472489• Cordwalles Junior SchoolCamberleyPhone: 01276 23298• Crawley Ridge Junior SchoolCamberleyPhone: 01276 61144• Frimley Church of England SchoolFrimley GreenPhone: 01252 835440• The Watchetts Junior SchoolCamberleyPhone: 01276 63870• Ravenscote Junior SchoolFrimleyPhone: 01276 709007• Hammond Community Junior SchoolLightwaterPhone: 01276 473972• Tomlinscote SchoolFrimleyPhone: 01276 709050• Gordon’s SchoolWest EndPhone: 01276 858084Special Schools• Carwarden HouseCommunity SchoolCamberleyPhone: 01276 709080• Portesbery SchoolCamberleyPhone: 01276 63078• Wishmore Cross SchoolChobhamPhone: 01276 857555Borough Council OfficesSurrey Heath Borough CouncilSurrey Heath HouseKnoll Road, CamberleySurrey GU15 3HDSwitchboard: 01276 707100This is also a 24 Hour Emergency LineFax: 01276 707177enquiries@surreyheath.gov.ukSecondary Schools• Collingwood CollegeCamberleyPhone: 01276 457600• Kings International Collegefor Business & The ArtsCamberleyPhone: 01276 683539Surrey Heath Official Guide45

Your CouncillorsThe primary responsibility for all councillors is to promote the interests of and takedecisions for Surrey Heath as a whole. However, councillors will usually giveparticular consideration to representing needs and views of residents and businessesin the ward area for which they were elected. The map below shows how theBorough is broken down by ward.Ward councillors are an important link between residents, businesses and thedecision-making structures of the Council and can sometimes be called upon toconciliate between the two parties. Councillors can be asked to promote a particularlocal issue within the Council and asked to arbitrate in neighbourhood disputes.Some councillors hold 'surgeries' for local issues to be raised. The telephone,address and e-mail address of all councillors are available to the public so that theycan be contacted easily.To find out who your councillor is please visitwww.surreyheath.gov.uk/council/councillorsrepresentativesor call 01276 707100.BAGSHOTWINDLESHAMCHOBHAMOLD DEANLIGHTWATERSTMICHAELSTOWNST PAULSPARKSIDEHEATHER-SIDEWEST ENDBISLEYFRIMLEYFRIMLEYGREENMYTCHETTANDDEEPCUT46Surrey Heath Official Guide

Parish CouncilsParish councils make up the third tier of local government below the county andborough councils. In Surrey Heath there are four parish councils (Bisley, Chobham,West End and Windlesham) and their primary role is to represent the community andundertake local administration which, amongst other things, can include themaintenance and upkeep of bus shelters, cemeteries and sports grounds.How do I find out more?You can find out more information on Surrey Heath Parish Councils atwww.surreyheath.gov.uk/council/councillorsrepresentatives/parishes.htm or bycontacting one of the following Parish Council Clerks:BisleyWest EndTel: 01483 480172 Tel: 01276 855361Email: clerk@bisleyparishcouncil.co.uk Email: westendparish@btconnect.comChobhamWindleshamTel: 01276 856633 Tel: 01276 471675Email: parish@chobham.netEmail: clerk@windleshampc.gov.ukSurrey County CouncilSurrey County Council is responsible for birth, marriage and death registration,education, fire, highways – including on-street parking, traffic management, streetlighting, libraries, social care, trading standards, transport and waste disposal (but notwaste collection which is a Surrey Heath Borough Council responsibility).There are six county divisions in Surrey Heath:Camberley EastWindleshamCamberley WestBisley, Chobham & West EndHeatherside & ParksideFrimley Green & Mytchett.How do I find out more?You can find out more information on Surrey County Council atwww.surreycc.gov.uk or by phoning 03456 009 009.Surrey Heath Official Guide47

Bisley Shooting GroundsToo good to miss...BisleyCorporateDaysExperience Corporate Shooting at the world-famous Bisley.Enjoy unique team-building days and corporate hospitality.Visit www.bisleycorporatedays.co.uk or call 01483 797 777G.E.Fulton & SonSection 5 dealer • Section 7.1 & 7.3 pistols• Gunsmiths• Shotguns• Air rifles• Pistols• Accessories4132644• Target riflespecialists• AntiquefirearmsBisley Camp, Brookwood, Woking, Surrey GU24 0NZTel: 01483 473 204 Fax: 01483 475 011www.fultonsofbisley.com gefulton@btconnect.com3021573The Bisley shooting complexnear Brookwood is home tothe National Shooting Centre.Bisley has England’s largestcomplex of civilian shootingranges and hosted theshooting disciplines at the2002 Commonwealth Games.48 Surrey Heath Official Guide3021692

The National Small-bore Rifle AssociationLord Roberts CentreBisleyA Modern Venue for Trade, Craft, Antiqueand Wedding Fairs; Birthday and WeddingParties, Corporate and Private Functions.There are Sporting Facilities for Indoor Bowls, Archery, Learning to swim,Dance, 5-a-side Football, Gymnasium, Roller Skating Rink and many more.For Further Information Contact 01483 485522The Lord Roberts CentreGun ShopThe Lord Roberts CentreHockey Range ShopGuns & Accessories for the Small-bore,Full-bore & Air Gun Shooter.Tel: 01483 485511Fax: 01483 488817E-Mail:sales@nsra.co.ukOr Shop on line atwww.nsra.co.ukSupplying a full range of equipmentand accessories for In-Line HockeyPlayers and Ice Skaters.Visit or Shop on-line atwww.hockeyrange.comOr Telephone 07919 914963

ChobhamPhone: 01276 859003 www.michaelhedgecoeartist.co.uk21 Burrow Hill Green, Chobham, Woking, Surrey GU24 8QPA changing display of paintings & drawings by Michael Hedgecoe and other artists.Normally open 8am - 5.30pm Monday to FridayTo view at any other time please phone or try the house.Parking space in front3021727The village of Chobham is about 15minutes drive from Woking to the southand Sunningdale to the north. Two smallrivers, the Mill Bourne and the Bourne,flow through the village, which issurrounded by pleasant countryside.This includes Chobham Common,an area of heathland dating back to theMiddle Ages. Home to several speciesof rare animals, the Common is adesignated National Nature Reserveand Site of Special Scientific Interest.Chobham appears in the Domesday Bookas Cebeham. The village’s history stretchesback to before then however. It was firstrecorded in Saxon times in the 7th century.In the 16th century, many fine farmhouseswere built in Chobham. A large numberof these beautiful old houses and cottagessurvive today. The village centre is now adesignated conservation area.Chobham is probably most famoustoday for the tank factory that helpedcreate Chobham armour. Developedin the 1960s, this famously resilientmaterial is used on British and USmilitary vehicles.Bank Gallery ChobhamThe Bank Gallery Chobham is an exciting new gallery runby a co-operative of 21 artists. Exhibitions change everytwo weeks giving it an exciting new look. Exhibitions include:TextilesPaintingsSculpturesPotteryPhotographyJewelleryPrintFor further information and exhibition programme visitwww.bankgallery.co.ukOpen Tuesday - Saturday 10.30 - 5.00Bank Gallery Fine & Contemporary Applied Art Gallery75 High Street Chobham Surrey GU24 8AFTel: 01276 858657email:info@bankgallery.co.uk3021532The village’s military history also helpedestablish a myth that Chobham is the siteof a ‘treacle mine’ - the story runs thatsoldiers buried their treacle tins in thevillage before going off to the Crimeanwar. Chobham is also the birthplace ofsinger Peter Gabriel.50 Surrey Heath Official Guide

* Small private pre-schools offering full curriculum in line with the Early YearsFoundation Stage.* Children aged 2 to 5 years * Caring and secure environments* High adult : child ratio * Outstanding Ofsted reports for Care & EducationEmail: Karen@littlegrove.co.ukwww.littlegrove.co.ukContact: Karen Henderson-Williams Tel: 01276 473 434 or 01276 473 8453020762Hall Grove SchoolPrior Heath Nursery provides a secure,caring and friendly environment inwhich children can develop pre-schoollearning skills prior to moving on to fulltime education. We provide a stimulatingprogramme, designed for children ofpre-school age, which will help childrenachieve their best in an enthusiastic, funenvironment.Tel: (during school hours)01276 28647Tel: (after school hours)01276 682098Email: PAChildcare@hotmail.co.ukPrior Road • Camberley • Surrey GU15 1DA3020763www.hallgrove.co.uk41327:2Surrey Heath Official Guide51

GEMINITAXIS24 HOUR SERVICE4, 6 & 7 SEATER AVAILABLEEst 1986Providing a smart courteousprofessionalservice to the businessand local community.New business accounts welcome.Tel: (01276) 691919 or 61111geminitaxis@btconnect.com30208783020879www.surreyheath.gov.uk/fraud302245652 Surrey Heath Official Guide

Your local Private Hire andPrivate Group Holidays andExcursions SpecialistDoor-to-Door British and Continental HolidaysDay Excursions throughout the yearTheatres, Concerts and Special EventsTelephone 01252 373303And let us help you!Trueman’s End, Lynchford Road,Ash Vale GU12 5PQ3021193ALPHATAXISOne Call Does It All01276 6448807958 048483321 London RoadCamberleySurreyGU15 3HQ3020880THE ANCIENT RAJLicensed Restaurant (Showteam Ltd)for the finestIndian & SpecialTandoori dishesOPENING HOURS12 NOON TO 2.30PM (LUNCH)6PM TILL 11PM (EVENING)for reservations:(01276) 26042/21503Fax: 01276 62679-9-10 THE PARADEHIGH STREET, FRIMLEYCAMBERLEY, SURREYEmail: info@theancientraj.co.ukVisit our web site:www.theancientraj.co.uk30207083021690