operations flexibility in process industries - Roland Berger Strategy ...

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During the interviews companies across all industries analyzedand gave an insight into how they establish flexibilityOverview flexibility casesCASEFLEXIBILITY TYPES1 De-2 Geo-3 Net-4 Tech-5mandgraphyworknologyM&AINDUSTRYPharma Consumer Chemical1. 1 Central coordination department2. 2Volatile demand consumer goodindustry3. 3 Fast growing markets inconsumer good industry . 4 External intermediate business asa buffer5Facilitating of manufacturingnetwork and service provider7. 6 Network and geographic flexibilityto satisfy yglobal customer base8. 7 Selective M&A Strategies to reacton changing business environmentsSource: Roland Berger interviews, 200830
1A manufacturer of pharmaceutical products uses a centralcoordination department to react to short term customer demandsInterview example: Pharmaceutical industrySITUATION/CHALLENGEComplex market conditions• High volatility in demand• Fast changing g customerneeds/preferences• Short product life-cycleSOLUTIONCoordinationdepartment• Close working relationshipwith customers andfast communication ofcustomer needs into theorganization via centralcoordination departmentCentral coordination departmentR&DProduc-Marke-Customertioting• Central coordination department as an "earlywarning system" to react to trendsEnhance production capabilities• Continuously improve production technology (e.g.• Best practice technologycross industry benchmarking for productionis key important technology of flavors)• Contract manufacturing• React to specific country regulations, produce big lotwith high volumesImprove sizes for one country and minimize set-up times• Special regulations for technology • Standardize products in close relationship withindividual countries and planning customers to improve planning flexibilityhave an impact on• Enhance workforce flexibility; multi-purpose use ofproduction strategyworker capabilities (can operate all lines)Best practiceSource: Roland Berger interviews, 200831
Page 1: OPERATIONS FLEXIBILITYIN PROCESS IN
Page 4: The study covers three process indu
Page 7 and 8: Eight trends in the pharmaceutical
Page 9 and 10: Six trends in the consumer goods in
Page 11 and 12: Participants of this study confirm
Page 13 and 14: Different flexibility types exist:
Page 15 and 16: 1 DEMAND FLEXIBILITYPredicting year
Page 17 and 18: 3 NETWORK FLEXIBILITYFlexible produ
Page 19 and 20: 5 BUSINESS PORTFOLIO FLEXIBILITYM&A
Page 21 and 22: Choosing the most suitable flexibil
Page 23 and 24: 2DEDUCT OPERATIONS FLEXIBILITYBusin
Page 25 and 26: 4MEASURE IMPLEMENTATIONDecisions re
Page 27 and 28: DBest practice flexibility levers27
Page 29: M&A FLEXIBILITY LEVERSWith regard t
Page 33 and 34: 3A consumer goods and a pharmaceuti
Page 35 and 36: 5A large consumer goods company fac
Page 37: 7The specialty chemicals company us

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