14. starptautiskā konference 2012 - Latvijas Jūras akadēmija

Proceedings of 14th International conference „Maritime Transport and Infrastructure - 2012”4. Student evaluation of the services provided by Lithuanian Maritime Academy libraryLibrary of LMA provides various services to its readers but not every service is being usedequally (Fig. 5).Services provided by the library can be sorted by the amount of use (Fig. 5):1. Most of the respondents use their own laptops (74%), Wi-Fi (73%) and spend their freetime (72%).2. Slightly less respondents use book give-away, document copying and consulting services.3. Less than 40% of respondents use computer desktops and related services.It should be noted that consultations provided by the librarians are valued and needed insearch of textbooks, e-books, science papers as well as the answering questions about database search.Service in a state of improvement – preparation for classes. This can be explained by the lack of areain the library. Likely there problems will be solved as soon as the new library development plan willbe accomplished.Document scanningDocument printing47%52%0%0%Textbook, vocabulary usageInternet accessPreparation before classComputer desktop usageReading e-booksDatabase consultationDatabase usageTaking books homeRequired literature consultationDocument copyingScience paper consultationFree timeWi-FiPersonal laptop1%32%35%36%35%39%40%35%37%40%37%39%55%42%66%26%35%36%36%39%47%48%51%52%65%72%73%74%0% 20% 40% 60% 80% 100%Desirable servicesServices are usedFig. 5 The supply and the need of services provided at the LMA libraryDesired services by the respondents (Fig. 5)1. Mostly desirable service – document scanning and printing (from internet, USB-drive etc.).This service is not yet provided in library and students have to use it somewhere else.2. 32% of respondents often use their own laptops at the library so they would like apermanent Wi-Fi connection.The library has no separate spaces for work and rest therefore sometimes it causesdissatisfaction of visitors gathered for different purposes.136