6UQ Pre-<strong>departure</strong> <strong>guide</strong> <strong>for</strong> Exchange <strong>students</strong>Contacts at UQBelow is a list of faculty contacts. If you have any questions or concerns about faculty-related issues (<strong>in</strong>clud<strong>in</strong>g courseapprovals, enrolment, credit transfer, graduation dates, enrolment <strong>in</strong> honours), please contact your faculty re<strong>pre</strong>sentative listedbelow. If this person cannot take care of <strong>the</strong> issue <strong>for</strong> you, your message will be <strong>for</strong>warded to <strong>the</strong> most appropriate person.Office Name EmailFaculty of Artsarts.<strong>exchange</strong>@uq.edu.auFaculty of Bus<strong>in</strong>ess, Economics andLaw<strong>exchange</strong>@bel.uq.edu.auFaculty of Sciencescience.enquiries@uq.edu.auFaculty of Eng<strong>in</strong>eer<strong>in</strong>g, Architecture &In<strong>for</strong>mation TechnologySchool of Human Movement StudiesSchool of Nurs<strong>in</strong>g and MidwiferyFaculty of Social and BehaviouralSciencesUQ Abroad OfficeUQ Abroad OfficeUQ Abroad OfficeUQ Abroad OfficeUQ Abroad OfficeUQ Abroad OfficeMs. Julie DendleManager, Academic Adm<strong>in</strong>istrationMr. Chris Gon<strong>in</strong>onSchool ManagerDanny SidwellInternational Student Exchange Coord<strong>in</strong>atorGreg PerryJan McCrearyManager, UQ AbroadCarol<strong>in</strong>e ThompsonTeam Leader/Student <strong>exchange</strong> advisor <strong>for</strong> EuropeStephanie CowleyStudent <strong>exchange</strong> advisor <strong>for</strong> <strong>the</strong> USA, Lat<strong>in</strong> Americaand Scand<strong>in</strong>aviaWeiya HuangStudent Exchange advisor <strong>for</strong> Canada and AsiaIrene HuiStudent Exchange advisor <strong>for</strong> <strong>the</strong> <strong>UK</strong>, Ireland, SouthAfrica and New ZealandMichelle MilesAdm<strong>in</strong>istration Officer, UQ Abroad scholarships andOS-HELP loansadm<strong>in</strong>@eait.uq.edu.auc.gon<strong>in</strong>on@uq.edu.aud.sidwell@uq.edu.aug.perry1@uq.edu.ausbs@uq.edu.au+617 3365 7487jan.mccreary@uq.edu.au+61 7 3365 2852c.thompson6@uq.edu.au+61 7 3365 2836s.cowley@uq.edu.au+61 7 3365 9075w.huang5@uq.edu.au+61 7 3365 3552k.hui@uq.edu.au+61 7 3365 8832m.miles1@uq.edu.au+61 7 3365 2929Travel and Safety AdviceWhile overseas it is essential that you keep up to date with <strong>the</strong> status of travel to any dest<strong>in</strong>ations you plan to visit. It isalso important that your family, your government re<strong>pre</strong>sentative, your host university and The University of Queenslandknow how to contact you. Please ensure that you complete <strong>the</strong> follow<strong>in</strong>g checklist:– Register with your nearest government re<strong>pre</strong>sentative.Australian citizens can register on l<strong>in</strong>e at this website: http://www.orao.dfat.gov.au– Up-date your address on My-SINET– Register your address with <strong>the</strong> Exchange Office at <strong>the</strong> host university– Check <strong>the</strong> travel advice on <strong>the</strong> DFAT website be<strong>for</strong>e travell<strong>in</strong>g (http://www.dfat.gov.au/zw-cgi/view/Advice/). If <strong>the</strong>word<strong>in</strong>g on <strong>the</strong> advice recommends that Australians “defer all non-essential travel” to your dest<strong>in</strong>ation, do not go. If youdecide to ignore <strong>the</strong> advice and travel <strong>in</strong> that country, please be aware that your travel <strong>in</strong>surance may not be valid.Keep<strong>in</strong>g safe while overseasViolent and petty crime occurs <strong>in</strong> many countries. You should put measures <strong>in</strong> place to protect your personal security andfamiliarise yourself with <strong>the</strong> types of crime that occur and locations where you may be particularly at risk. If <strong>in</strong> doubt, seeklocal advice.Keep valuables out of sight, avoid displays of wealth and be vigilant to your personal security <strong>in</strong> public places.Take particular care when travell<strong>in</strong>g after dark, especially if you are alone. You should avoid places known <strong>for</strong> crim<strong>in</strong>alactivity and avoid deserted areas.For more safety tips, check out www.smartraveller.gov.au
UQ Pre-<strong>departure</strong> <strong>guide</strong> <strong>for</strong> Exchange <strong>students</strong>7Liv<strong>in</strong>g <strong>in</strong> <strong>the</strong> hostcountryOrientation sessionMany of <strong>the</strong> host universities offer an Orientation program (especially <strong>for</strong> those <strong>students</strong> study<strong>in</strong>g at <strong>the</strong> beg<strong>in</strong>n<strong>in</strong>g of<strong>the</strong> host university’s academic year). Orientations provide <strong>in</strong><strong>for</strong>mation you will need about liv<strong>in</strong>g and study<strong>in</strong>g at <strong>the</strong> host<strong>in</strong>stitution. These programs also <strong>in</strong>clude social events which give you <strong>the</strong> opportunity to get to know both local <strong>students</strong>and o<strong>the</strong>r <strong>exchange</strong> <strong>students</strong>. You should consider <strong>the</strong> Orientation (if one is offered) mandatory and make your travelarrangements accord<strong>in</strong>gly.F<strong>in</strong>d<strong>in</strong>g accommodationIf your host <strong>in</strong>stitution does not provide on-campus hous<strong>in</strong>g or if you have elected not to take advantage of <strong>the</strong> oncampushous<strong>in</strong>g provided, you will have to f<strong>in</strong>d your own accommodation on arrival. Allow plenty of time (1-2 weeksbe<strong>for</strong>e Orientation or <strong>the</strong> beg<strong>in</strong>n<strong>in</strong>g of classes) to f<strong>in</strong>d suitable accommodation. Familiarise yourself with rental proceduresand tenancy rights (<strong>the</strong> host university should be able to provide this <strong>in</strong><strong>for</strong>mation to you). F<strong>in</strong>ally, if possible, take a localbuddy along when you view accommodation or <strong>in</strong>terview housemates.Culture ShockWhen go<strong>in</strong>g overseas, you will experience differences <strong>in</strong> all aspects of culture (food, manners, beliefs, customs, laws,language). Although com<strong>in</strong>g <strong>in</strong>to contact with new cultures can be very excit<strong>in</strong>g, it can also be overwhelm<strong>in</strong>g and canaffect you physically and emotionally. Some of <strong>the</strong> symptoms of culture shock may <strong>in</strong>clude <strong>the</strong> follow<strong>in</strong>g:– Feel<strong>in</strong>g isolated, alone, unable to make friends– Unable to sleep or sleep<strong>in</strong>g too much– Feel<strong>in</strong>g irritable and angry, especially with <strong>the</strong> local culture and people– Aches and pa<strong>in</strong>s – sore neck and shoulders, stomach ache– Unable to concentrate on your studiesIf you are experienc<strong>in</strong>g any of <strong>the</strong>se symptoms, please remember that <strong>the</strong>se reactions are normal. You are probablynot ill (although it is a good idea to see a doctor, just <strong>in</strong> case). More likely, you are suffer<strong>in</strong>g from culture shock andhomesickness. This is a temporary situation <strong>for</strong> people adjust<strong>in</strong>g to life <strong>in</strong> a new environment.How can you make a successful transition to liv<strong>in</strong>g <strong>in</strong> a new culture?1. Understand that <strong>the</strong>re are and <strong>the</strong>re will cont<strong>in</strong>ue to be uncerta<strong>in</strong>ties and confusion. Imag<strong>in</strong>e how a local residentmight react to liv<strong>in</strong>g <strong>in</strong> your country.2. Observe how people <strong>in</strong> your new environment act <strong>in</strong> situations that are confus<strong>in</strong>g to you. Try to understand what <strong>the</strong>ybelieve and why <strong>the</strong>y behave as <strong>the</strong>y do. Avoid judg<strong>in</strong>g th<strong>in</strong>gs as ei<strong>the</strong>r right or wrong; regard <strong>the</strong>m as be<strong>in</strong>g merelydifferent.3. Remember <strong>the</strong> ways you have been able to reduce stress <strong>in</strong> difficult situations <strong>in</strong> <strong>the</strong> past and apply those methods <strong>in</strong>your <strong>pre</strong>sent circumstances. For example, you might take a long walk, go to a movie <strong>the</strong>atre, or write an email to a closefriend or relative. Try to see <strong>the</strong> humor <strong>in</strong> confus<strong>in</strong>g situations that you encounter; laughter is often <strong>the</strong> best "medic<strong>in</strong>e."4. Accept <strong>the</strong> difficult challenge of learn<strong>in</strong>g to study and live <strong>in</strong> a new cultural sett<strong>in</strong>g. Believe that you can learn <strong>the</strong>skills to make a satisfactory transition. Gradually try to apply some of <strong>the</strong> skills you are learn<strong>in</strong>g.5. Recognize <strong>the</strong> advantages of hav<strong>in</strong>g lived <strong>in</strong> two different cultures. Your life will be enriched by meet<strong>in</strong>g peoplewhose cultural backgrounds are not <strong>the</strong> same as yours. Share your time with many different people. Avoid hav<strong>in</strong>gfriends only from your country but ma<strong>in</strong>ta<strong>in</strong> strong personal ties to your culture while you are away from home. Th<strong>in</strong>kabout how you can help local residents learn how people from your country believe and act.6. Acknowledge your progress <strong>in</strong> adjust<strong>in</strong>g to <strong>the</strong> new culture. Th<strong>in</strong>k of all that you have learned s<strong>in</strong>ce <strong>the</strong> day youarrived. Recognize that, like o<strong>the</strong>r people who have lived <strong>in</strong> an unfamiliar country, you can and will make a successfuladjustment to <strong>the</strong> o<strong>the</strong>r culture.Reference: http://www.jyu.fi/mcl<strong>in</strong>ic/cis/cop<strong>in</strong>g.html (University of Nebraska International Student Services)