setting up remote access for q-see dvr

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SETTING UP REMOTE ACCESS FOR Q-SEE DVR SYSTEMSMODEL NUMBER: QC40198If you get a error message that says the program cannot load because the publisher is unknown or theprogram is unsigned, go to internet explorer, tools, internet options (refer to Picture 9), then go to the“Advanced” tab (RED box in Picture 12), this will open the window in Picture 13, scroll down to “Security”,and select the options to “Allow software to run or install even if the signature is invalid”, and “Allow ActiveContent to Run Files on My Computer” (RED box in Picture 13).Picture 15 Picture 16Remote Viewing WindowWhen you connect you will see the remote viewing window shown below:Picture 17After you log in, you can see the main window. See Picture 19The main window is divided into the following sections:• Section 1: There are five function buttons: Configuration (Manual Chapter 7.3), Search (ManualChapter 7.4), Alarm (Manual Chapter 7.5), About (Manual Chapter 7.6), Log out (ManualChapter 7.7).6 | P age
SETTING UP REMOTE ACCESS FOR Q-SEE DVR SYSTEMSMODEL NUMBER: QC40198• Section 2: Here are channel number and three function buttons: Start dialog, Local play, andRefresh.• Section 3: Here you have PTZ controls (Manual Chapter 7.2.2), Color (Manual Chapter 7.2.3)button and you can also select picture path and record path (Manual Chapter 7.2.4).• Section 4: Real-time monitoring windows. Please note current preview window is surrounded bya green rectangular border.• Section 5: Here you can view window switch buttons. You can also select video prioritybetween fluency or real-time. System monitor window switch supports full screen/1-window/4-window/6-window/8-window/9-window/13-window/16-window/20-window/25-window/36-window. Picture 15Picture 18Picture 19For information on the features of, and how to use the remote viewing program refer to Chapter 7Web Operation, 7.2 Login starting on page 77 of the Users Manual.Notice: If you still have problems connecting remotely: Anti-virus programs could alsoblock the ActiveX control, if you still have a problem try closing them. Other plug-ins could also block it.Close firewalls in Windows and in the router if applicable.If you have a router plugged into another router, for example, if you have the DVR attached toa router which is attached to DSL or Cable router, you may need to forward port 80 (orwhatever port you are using) and port 37777 on the DSL or Cable router to the IP address ofthe router that the DVR is attached to, so that router can then forward the ports to the DVR.Please refer to the PORT FORWARDING section above on how to get instructions on how toforward the port on the other router.7 | P age
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setting up remote access for q-see dvr

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