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Business Plan - Canadian Coast Guard

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Annex D: Auditor General’s Recommendations (2000 and 2002)6. The Department should develop a human resource strategy for the fleet to address the need to maintainthe skills and knowledge of ship-based personnel and to ensure that a sufficient number of qualified officersand crew are available in the future. The strategy should consider a long-term approach to the collectiveagreements with ship’s personnel so that they can be administered in an efficient and economical mannerand can support the fleet’s operational requirements (paragraph 31.137).Through CCG’s Strategic Human Resources <strong>Plan</strong>, a number of strategies, initiatives and frameworks are beingput into place to address key organizational needs:• Recruitment and Diversity (page 25):– Establish a bi-annual report card system to track progress on the 2008-2011 Employment EquityManagement Action <strong>Plan</strong>.– Ensure the Operational Women’s Network is fully engaged.77• Training and Learning (page 25):– Continue the second phase of the National Leadership Development Pilot Program.– Promulgate the final version of the Learning and Development Framework.– Establish clear and transparent learning and development budgets in each organization.– Enhance CCG College official language training capacity.– Develop a Ships’ Crew Certification Program (page 51).• Improve National Consistency in Human Resources Management (page 26):– Launch and begin the transition to the standard organization.7. The Department should regularly analyze payroll costs related to the fleet and take action to control suchcosts, where necessary (paragraph 31.138)Salary Management Information System (SMIS) - Consistent <strong>Business</strong> Management Practices (page 20)• Put into practice the common Salary Management Information System procedures.Fleet Operational Readiness (page 50)• Finalize standardized crewing matrix predicated on competency (crewing) profiles.Auditor General’s Recommendations - 20028. The <strong>Canadian</strong> <strong>Coast</strong> <strong>Guard</strong> should ensure that there are up-to-date national policies, standards and levels ofservice expectations for its navigational support services. It should also develop the capability to monitor theimplementation of these policies, standards, and expectations. (paragraph 2.53)Levels of Service Review (page 13)• Reissue the Levels of Service and Service Standards document.• Develop and implement an ongoing Level of Service engagement strategy by program.Aids to Navigation 21st Century (AToN21) (page 18)• Complete the modernization of three additional aids to navigation directives (page 18).• Produce an AToN21 project close-out report.Upgrade Vessel Traffic Information Systems (page 19)• Procure Integrated Information System on Marine Navigation hardware, install and configure systemand deliver technical training.BUSINESS PLAN 2009-2012

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