Business Plan - Canadian Coast Guard

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Message from the Commissioner4The 2008-2009 fiscal year proved successful for theCanadian Coast Guard (CCG). As an organization,we continued to make progress in becoming a nationalinstitution through program modernization, servicelevel reviews, fleet renewal, and the strengthening ofour management and maintenance practices. Andmost important of all, we continue to deliver qualityservice on all three coasts 24 hours a day, 7 days aweek, due to the efforts of our employees.In 2008-2009, following several years of experienceas a Special Operating Agency, the CCG undertookto refresh its mission, vision and values statementswith a view to consolidating its foundation as a trulynational institution. I am proud to present the CCG’snew vision, mission and organizational values, whichwere developed after consultation within CCG.VisionThrough innovation and excellence, arecognized leader in maritime servicesand safety.MissionCanadian Coast Guard servicessupport government priorities andeconomic prosperity and contribute tothe safety, accessibility and securityof Canadian waters.Organizational Values• Teamwork• Professionalism• Integrity• Quality service• InnovationWith a new fiscal year before us, we look forwardto building on our successes. In the 2009 Budget,released earlier this year, we received $175 millionto further our fleet-renewal and vessel-maintenanceinitiatives, as well as to build our capacity in searchand rescue and in environmental response acrossthe country. As this Business Plan illustrates, wecontinue to focus on three main areas: Client Service,Efficiency and Effectiveness, and People.This Business Plan sets out what we believe to berealistic and achievable priorities for the next threeyears. As always, however, we welcome suggestionsfrom clients and our staff on ways to improve ourPlan in the future.George Da PontCommissionerCanadian Coast GuardCanadian Coast Guard — www.ccg-gcc.gc.ca
IntroductionThe Canadian Coast Guard (CCG) developed thiscomprehensive, integrated Business Plan to set out,in one place, its strategic priorities and operationalactivities. It is an expanded version of the CCGmaterial in the Report on Plans and Priorities forFisheries and Oceans Canada (DFO) that is tabledin Parliament every year.The Business Plan covers a three-year period and isupdated annually. A number of the initiatives andcommitments described in this Business Plan areresponses to reviews and reports. For this reason, wehave highlighted with acronyms the commitmentsrelated to our 2006 A-Base Review (A-Base), the2007 Report of the Auditor General (AG), thefindings of the Public Service Employee Survey(PSES) conducted in 2005 and DFO’s 2007-2009Sustainable Development Strategy (SDS). There aretwo progress reports on Business Plan commitmentseach year: one done at mid-year and one done atthe end of the fiscal year. These progress reportsare posted on the Coast Guard website and arepublicly available.The Business Plan is divided into five sections:1. “Who We Are and What We Do” sets out ourmandate, our clients, how we are structured andmanaged, the general results we seek to achieve,and the way our activities link into the work ofother government departments.2. “Where We Are Now” summarizes our operatingenvironment, with attendant impacts and risks.3. “What We Are Focusing On” sets out ourstrategic priorities.4. “What We Do Every Day” describes ouroperational activities and ongoing services.5. “Financial Information” sets out how we haveallocated the funding provided by Parliament.In addition, there are a number of annexes, includingones that provide detailed information on our capitalplan and the way we are responding to variousrecommendations from the Auditor General.5BUSINESS PLAN 2009-2012
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Page 3 and 4: Table of ContentsMessage from the C
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List of AcronymsACAssistant Commiss
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82IndexAA-Base Review — 5, 10, 11
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Business Plan - Canadian Coast Guard

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