Business Plan - Canadian Coast Guard

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Section 4: What We Do Every Day38Search and Rescue ServicesCanada is a maritime nation bounded by three oceanswhose population and economy make significant useof waterways for commercial and recreational use. Themarine environment can be dangerous, and CCG is animportant player in responding to emergencies that occuron water.The federal Search and Rescue (SAR) program is acooperative effort by federal, provincial, and municipalgovernments. CCG’s SAR program, in conjunctionwith the Canadian Coast Guard Auxiliary, leads,delivers, and maintains preparedness for the 5.3 millionsquare kilometre maritime2008-2009 AccomplishmentsSearch and Rescue Services• Implemented a new five-yearContribution Agreement with theCCG Auxiliary.• Completed the Search and RescueNeeds Analysis.What we do…component of the federalSAR system. Throughdistress monitoring,communication, and searchand rescue activities, theCCG SAR program increasesthe chances of rescue forpeople caught in dangerouson-water situations.• Coordinate and manage the response to marine SARcases, rescuing close to 2,900 people a year acrossCanada and supporting the protection of human lifeat sea;• Assist the Department of National Defence (DND)with aeronautical and humanitarian cases;• Operate in-shore rescue boats during the summerseason; and• Manage partnerships, which are essential for theefficient coordination of activities.The Search and Rescue program is delivered with thesupport of:• CCG Fleet, which operates a total of 116 multitaskedvessels, all with SAR responsibilities.• A partnership with DND, which is the leaddepartment for the coordination of all aeronauticaland marine SAR and is responsible for the threeJoint Rescue Coordination Centres (JRCCs), whichare located in Halifax, Trenton, and Victoria andstaffed by both DND and CCG personnel. CCGoperates two Marine Rescue Sub-Centres (MRSCs),in St. John’s and Quebec City, which report to aJoint Rescue Coordination Centre.• A partnership with the CCG Auxiliary, the CCGAuxiliary consists of some 4,300 volunteers using1,200 vessels that are either individually owned boatsor community vessels. They respond to approximatelyone-quarter of all marine SAR cases.Looking Forward…Continuous effort to ensure efficient partnershipsis essential to the future of the SAR program. Inaddition, the program needs to be constantly aware ofinnovations in technologies and management practicesthat can support more efficient operations. Changingdemographics and economic activities will also impactSAR needs across the country.To achieve thisresult…• Preventionof loss of lifeand injuryProvides theseservices…• SAR co-ordinationand response **To achieve thisresult…• Search and rescuealerting, respondingand aiding activitiesusing public andprivate resources. **Search and Rescue ServicesMeasured thisway…• Percentage oflives saved vslives at-riskWith these targets…• 90% overall; this figurerepresents an operationalbenchmark, while thetarget — althoughoperationally unattainable —is that CCG saves 100%of lives at riskSearch and Rescue Services – CCGMeasuredthis way…*• Percentage of primarySAR vessels meetingreaction time of 30minutes or less formaritime incidentsMeasured thisway…*• Number of peopleassisted by MaritimeSAR Program, i.e.people who were not ina distress situation butrequired assistance* These are the performance indicators in the CCG PerformanceMeasurement Framework.** In accordance with Levels of Service and Service Standards(www.ccg-gcc.gc.ca).With thesetargets…• 99%With thesetargets…• Benchmark of13,142 based onaverage of lastfour yearsCanadian Coast Guard — www.ccg-gcc.gc.ca
Section 4: What We Do Every DaySearch and Rescue Services – CCG AuxiliaryProvides theseservices…• Maintain capacityto respond to SARtaskings**To achieve thisresult…• Support to CCG SARactivities**Measuredthis way…*• Number of CCGAmembers• Number of CCGAvesselsMeasured thisway…*• Percentage of CCGAparticipation inmaritime SAR incidents* These are the performance indicators in the CCG PerformanceMeasurement Framework.** In accordance with Levels of Service and Service Standards(www.ccg-gcc.gc.ca).With thesetargets…• Benchmark =4,266• Benchmark =1,209With thesetargets…• 25%Table 9: Search and Rescue Services ResourceProfile, 2009-2010 (thousands of dollars)Region Salary O&M TotalNewfoundland and Labrador 1,852.6 6,775.5 8,628.2Maritimes 2,743.5 1,892.9 4,636.4Quebec* 927.2 2,657.1 3,584.4Central and Arctic 1,817.0 2,370.0 4,187.0Pacific 1,720.6 1,070.6 2,791.3National Capital Region 1,831.2 1,448.6 3,279.7National Programs** - 771.6 771.6Direct Program Total 10,892.2 16,986.3 27,878.5Coast Guard Fleet OperationalReadiness Allocation57,960.0 21,719.4 79,679.4Lifecycle Asset ManagementServices Allocation12,216.0 5,719.7 17,935.6Total Service Cost 81,068.1 44,425.4 125,493.5* In the Quebec region, SAR services are co-delivered with OperationalServices; the associated salary dollars are under the Fleet OperationalReadiness sub-activity.** National Programs consist of $733.2K under the New Initiative Fundand $38.4K under research and development.Search and Rescue services are delivered to differentservice standards across Canada. The SAR needs analysisreviewed, updated, and assessed all factors (e.g., traffic,meteorological, and incident trends) affecting the existingLevels of Service.In 2008-2009, in cooperation with our partners in SARdelivery, we developed a strategy to address the findings ofthe SAR needs analysis. To advance the work completedon the SAR needs analysis, we will focus during 2009-2010 on developing a plan so that recommendations canbe implemented as funding becomes available. In 2008-2009 we announced the establishment of a new lifeboatstation in Kégaska on the Lower North shore of Quebec,as recommended in the SAR Needs Analysis.Commitment2009-2010Develop a plan to implement the appropriaterecommendations from the Search and Rescueneeds analysis.2010-2011Continue implementation of the recommendationsof the Search and Rescue needs analysis.AGA-BaseAGA-BaseLeadDG, MSDG, MSSearch and Rescue CapabilityWe continue to strive to address the most pressingoperational human resources requirements to ensure thecontinuity of our services and to respond to the needs ofour employees. In 2008-2009, we completed Terms ofReference and signed a Memorandum of Understandingwith Government Services Canada to identify SARcapability requirements within the five Rescue Centresthrough a workload analysis. In 2009-2010, we willcomplete this study to address regulatory, operational,and maintenance (refresher) requirements in the contextof continuous learning, flexible delivery of training,workload, and structure of the SAR Rescue Centres.The operational relations between Maritime Rescue Sub-Centres and Joint Rescue Coordination Centres were alsothe subject of some focus in the investigations into thecapsizing of L’Acadien II (see page 50).39Key InitiativesSearch and Rescue Needs AnalysisA needs analysis of the Search and Rescue programthat included consultations and the preparation of areport on our findings has been conducted. The goalsof the analysis were to assess the SAR resources neededto respond to incidents in the maritime areas for whichCanada has accepted responsibility and to validate theexisting Levels of Service or propose changes.Commitment2009-2010Complete the workload analysis, analyze findings and developaction plan.2010-2011Implement the approved action plan.LeadDG, MSDG, MSBUSINESS PLAN 2009-2012
Page 1 and 2: Canadian Coast GuardBusiness Plan20
Page 3 and 4: Table of ContentsMessage from the C
Page 5 and 6: Assets and Liabilities.............
Page 7 and 8: IntroductionThe Canadian Coast Guar
Page 9 and 10: (1)WHO WE ARE AND WHAT WE DOThe Can
Page 11 and 12: Section 1: Who We Are and What We D
Page 13 and 14: Section 2: Where We Are NowWe will
Page 15 and 16: FOCUS ON CLIENT SERVICEPriority 1:
Page 17: Priority 2: Supporting Government o
Page 20 and 21: FOCUS ON EFFICIENCY AND EFFECTIVENE
Page 22 and 23: FOCUS ON EFFICIENCY AND EFFECTIVENE
Page 24 and 25: 22Priority 5: Strengthening Managem
Page 26 and 27: FOCUS ON PEOPLEPriority 6: Effectiv
Page 28 and 29: Priority 6: Effective Management of
Page 30 and 31: Section 4: What We Do Every Day28PA
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Page 62 and 63: (5)FINANCIAL INFORMATION60Status of
Page 64 and 65: Section 5: Financial InformationTab
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Page 70 and 71: Annex A: CCG Capital ExpendituresAd
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Page 74 and 75: Annex A: CCG Capital Expenditures72
Page 76 and 77: Annex C: CCG ProgramActivity Archit
Page 78 and 79: Annex D: Auditor General’s Recomm
Page 80 and 81: Annex D: Auditor General’s Recomm
Page 82 and 83: List of AcronymsACAssistant Commiss
Page 84 and 85: 82IndexAA-Base Review — 5, 10, 11

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