Priority 6: Effective Management of Our Workforce and Workplace26Improve National Consistencyin Human Resources ManagementThe <strong>Coast</strong> <strong>Guard</strong> has made significant progress on its twokey initiatives to improve national consistency of humanresources management – the development of a StandardOrganization and the introduction of a PerformanceReview System.The Standard Organization is essential to ensuring thatthe <strong>Coast</strong> <strong>Guard</strong> conducts its business consistently fromregion to region. This includes consistency in servicedelivery, distribution of available resources and ensuresthat employees doing the same work, region to region,are classified and compensated equally. The StandardOrganization will be launched in 2009-2010 andtransition will take place over a three year period.Our Performance Review System (PRS), designed toimprove performance of individuals through frequentdialogue, was officially launched in April 2008. The PRSoffers an achievable, sustainable and flexible process thatallows all employees to receive a performance review.Over the course of this past year, seagoing personneladapted the system and implemented a version tailoredto their specific needs. For the performance review cyclein 2008-2009, results showed that 92% of employeeshave identified work objectives. CCG management willcontinue to encourage performance discussions andmonitor the PRS.Commitment2009-2010Launch and begin transition to standardorganization, which includes finalizing developmentof national model work descriptions for technicaland seagoing positions.Assess the results of the 2008 PSES and distributethe findings to employees and bargaining agents.2010-2011Continue transition to standard organization.2011-2012Complete transition to standard organization.AGA-BasePSESAGA-BasePSESAGA-BasePSESLeadDGs andACsDG, IBMSDGs andACsDGs andACsIn 2009-2010, <strong>Coast</strong> <strong>Guard</strong> will assess the resultsof the 2008 Public Service Employee Survey (PSES)and will distribute the findings to all employees andbargaining agents.<strong>Canadian</strong> <strong>Coast</strong> <strong>Guard</strong> — www.ccg-gcc.gc.ca
(4)WHAT WE DO EVERY DAYThis section describes the day-to-day activities related to the programs and services <strong>Coast</strong> <strong>Guard</strong> provides to <strong>Canadian</strong>s.It also highlights areas where significant investment is occurring and notes key initiatives aimed at improving thedelivery of programs and services.Overview of Financialand Human ResourcesTable 2 presents estimates of planned spending on salary, other operations and maintenance (O&M), total operations,and major capital to provide CCG services to <strong>Canadian</strong>s in 2009-2010. These costs are provided for our 10 ProgramActivity Architecture (PAA) sub-activities.27Table 2: CCG <strong>Plan</strong>ned Spending by PAA Sub-activity, 2009-2010 (thousands of dollars)PAA Sub-activitySalaryOtherOperations andMaintenance(O&M)*TotalOperatingMajorCapitalGrants andContributionsTotal <strong>Plan</strong>nedSpending**Aids to Navigation Services 11,924.2 10,163.0 22,087.2 - - 22,087.2Waterways Management Services 2,911.6 7,133.9 10,045.5 - - 10,045.5Marine Communications and Traffic Services 32,495.7 7,904.9 40,400.6 - - 40,400.6Icebreaking Services 961.1 19,066.9 20,028.0 - - 20,028.0Search and Rescue Services 10,892.2 16,986.3 27,878.5 - 4,888.0 32,766.5Environmental Response Services 6,189.0 4,495.7 10,684.7 - 150.0 10,834.7Maritime Security 3,893.4 5,464.4 9,357.7 - - 9,357.7<strong>Coast</strong> <strong>Guard</strong> College 6,305.7 7,831.8 14,137.6 - - 14,137.6<strong>Coast</strong> <strong>Guard</strong> Fleet Operational Readiness * 166,036.8 62,219.2 228,255.9 200,069.7 - 428,325.6Lifecycle Asset Management Services 59,172.8 27,705.5 86,878.3 56,336.3 - 143,214.6Total 300,782.5 168,971.6 469,754.1 256,406.0 5,038.0 731,198.1* O&M includes fuel for DFO Fisheries + Aquaculture Management (FAM), Science & Northwest Atlantic Fisheries Organization (NAFO)** Excludes Vote-Netted Revenue (VNR)Table 3 presents estimates of the cost of delivering CCG programs and services, but with the operating costs of <strong>Coast</strong><strong>Guard</strong> Fleet Operational Readiness and Lifecycle Asset Management allocated to the PAA sub-activities these activitiessupport. Also included in this table is the cost of providing services to non-CCG clients such as DFO Science and theNorthwest Atlantic Fisheries Organization.Table 3: CCG Service Costs by PAA Sub-activity, 2009-2010 (thousands of dollars)PAA Sub-activityDirect ProgramOperatingAllocation of Operating From:<strong>Coast</strong> <strong>Guard</strong>Fleet OperationalReadinessLifecycle AssetManagementServicesTotal Service Cost(Operating)Aids to Navigation Services 22,087.2 35,049.9 36,638.6 93,775.7Waterways Management Services 10,045.5 891.9 748.0 11,685.4Marine Communications and Traffic Services 40,400.6 1,215.6 17,547.1 59,163.3Icebreaking Services 20,028.0 36,411.5 10,244.7 66,684.2Search and Rescue Services 27,878.5 79,679.4 17,935.6 125,493.5Environmental Response Services 10,684.7 778.0 747.8 12,210.4Table 3 continued on next page…BUSINESS PLAN 2009-2012