Business Plan - Canadian Coast Guard

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22Priority 5: Strengthening ManagementStrategic Program Framework forCCG’s Maritime Services ProgramsTo strengthen the effectiveness and efficiency ofMaritime Services programs, we have developed aStrategic Program Framework that is based on thewidely accepted federal program management principlesoutlined in the Government of Canada ManagementAccountability Framework (MAF) (see Annex D).The Framework is our central focus for systematicallystructuring and reviewing Maritime Services programsfrom a strategic perspective on an ongoing basis.Using the Framework, we began in 2008-2009 asystematic examination of Coast Guard programs.As each program is reviewed, tailored plans aredeveloped to ensure that program management isstrengthened and our efforts are concentrated onpriority areas. This systematic examination will becompleted for all Maritime Services programs in2009-2010. We will also engage key partners of theprograms to reaffirm our common understanding ofour respective needs, capacities, roles, responsibilities,and accountabilities in meeting the objectives of theGovernment of Canada. Finally, we will examineperformance measurement systems for MaritimeServices and seek to improve them.Beginning in 2009-2010, with the results of thesystematic examination of our programs in hand,we will analyze the operations of Maritime Servicesprograms region by region, examining proceduresand services to ensure that they are delivered nationallyon a consistent basis.Commitment2009-2010Complete a systematic examination of all Maritime Servicesprograms, using the Strategic Program Framework anddevelop a plan for each program.Engage Maritime Services key partners to clarify needs,capacities, roles, responsibilities, and accountabilities.2010-2011Analyze the operations of Maritime Services programsregion by region, and ensure that procedures and servicesare delivered nationally on a consistent basis.LeadDG, MSDG, MSDG, MSStronger Canadian CoastGuard IdentityThe Canadian Coast Guard continuously seeksopportunities to strengthen its identity and celebratethe traditions, values, and culture that make theAgency a proud national institution.In that context, 2012 will mark the 50th anniversaryof the Coast Guard. To celebrate this importantmilestone, the Agency will develop a comprehensivecommunications strategy in 2010-2011 to ensure thebroadest national participation in our silver jubilee.Hopes are also high that a proposal submitted overa year ago to the Royal Canadian Mint to strike acommemorative 50th anniversary Coast Guard coinin 2012 will prove successful.Commitment2010-2011Develop a communications strategy and requisite productsto help celebrate Coast Guard’s 50th anniversary in 2012.LeadDG, IBMSThe Canadian Coast Guard has been working onincreasing its visibility and identity through a strongernational web presence. During 2008-2009, CCGcontinued the transition to a national web presence, bycomplying with the government’s common look and feelstandards for websites and by implementing a high-levelarchitecture to seamlessly organize the functional andregional sites. In addition, a web governance model,publishing processes, and a sustainability plan weredeveloped to ensure a viable and enduring web presencefor CCG.In 2009-2010, we will implement the web governancemodel, publishing processes, and sustainability plan.The continuation of the transition to a national websitewill also include the conversion of dynamic pages toCommon Look and Feel 2.0 (CLF 2.0) standardswhere appropriate.Commitment2009-2010Implement the web governance model and publishingprocesses which will be the first step towards creatinga sustainable internet presence for CCG.LeadDG, IBMSCanadian Coast Guard — www.ccg-gcc.gc.ca
Priority 5: Strengthening ManagementThe Coast Guard uniform is an important symbol ofour identity. In 2007-2008, we developed guidelinesto ensure that the uniform is worn appropriately andin a consistent fashion. In 2008-2009, we worked withstaff and bargaining agents to promote awareness anda common understanding of these guidelines. In 2009-2010, we will conduct staff consultations regardingnext steps.Commitment2009-2010Conduct a review of applying the CCG uniform wear tothe Marine Communications and Traffic Services andEnvironmental Response program groups. Bring forwardfindings and recommendations to Senior Managementfor decision.LeadAC, NL23Commissioner’s CommendationAwarded to Keith CuddihyKeith Cuddihy dedicated over 25 years to the Canadian Coast Guardwith distinction, and embodies the values of the Coast Guard and thecharacteristics of a public servant of the highest calibre. As a leader anda steadfast and trustworthy member of the organization, Keith conveyedcorporate memory through a great many Commissioners and numerousorganizational changes. His service was always marked by a powerfulability to cultivate positive relationships and to communicate effectivelywith everyone.Keith earned the respect of superiors and co-workers alike by consistentlyremaining objective, honest, and thoughtful, by providing advice andguidance with the bigger picture in mind, and by recognizing issues beforethey arose, using common sense and perception.Not surprisingly, when he announced his retirement in 2008, colleaguesacross the Agency noted the tremendous loss that his departure wouldmark for the organization.BUSINESS PLAN 2009-2012
Page 1 and 2: Canadian Coast GuardBusiness Plan20
Page 3 and 4: Table of ContentsMessage from the C
Page 5 and 6: Assets and Liabilities.............
Page 7 and 8: IntroductionThe Canadian Coast Guar
Page 9 and 10: (1)WHO WE ARE AND WHAT WE DOThe Can
Page 11 and 12: Section 1: Who We Are and What We D
Page 13 and 14: Section 2: Where We Are NowWe will
Page 15 and 16: FOCUS ON CLIENT SERVICEPriority 1:
Page 17: Priority 2: Supporting Government o
Page 20 and 21: FOCUS ON EFFICIENCY AND EFFECTIVENE
Page 22 and 23: FOCUS ON EFFICIENCY AND EFFECTIVENE
Page 26 and 27: FOCUS ON PEOPLEPriority 6: Effectiv
Page 28 and 29: Priority 6: Effective Management of
Page 30 and 31: Section 4: What We Do Every Day28PA
Page 32 and 33: 30Section 4: What We Do Every DayPr
Page 34 and 35: 32Section 4: What We Do Every DayPr
Page 36 and 37: 34Section 4: What We Do Every DayTh
Page 38 and 39: Section 4: What We Do Every Day36Ic
Page 40 and 41: Section 4: What We Do Every Day38Se
Page 42 and 43: Section 4: What We Do Every Day40Ca
Page 44 and 45: Section 4: What We Do Every Day42re
Page 46 and 47: Section 4: What We Do Every Day44Ma
Page 48 and 49: 46Section 4: What We Do Every DayMa
Page 50 and 51: Section 4: What We Do Every Day48Fi
Page 52 and 53: 50Section 4: What We Do Every Daybe
Page 54 and 55: 52Section 4: What We Do Every DayLi
Page 56 and 57: Section 4: What We Do Every Day54Co
Page 58 and 59: 56Section 4: What We Do Every DayCa
Page 60 and 61: Section 4: What We Do Every Dayv58I
Page 62 and 63: (5)FINANCIAL INFORMATION60Status of
Page 64 and 65: Section 5: Financial InformationTab
Page 66 and 67: Section 5: Financial InformationTab
Page 68 and 69: Section 5: Financial Information200
Page 70 and 71: Annex A: CCG Capital ExpendituresAd
Page 72 and 73: Annex A: CCG Capital Expenditures70
Page 74 and 75:
Annex A: CCG Capital Expenditures72
Page 76 and 77:
Annex C: CCG ProgramActivity Archit
Page 78 and 79:
Annex D: Auditor General’s Recomm
Page 80 and 81:
Annex D: Auditor General’s Recomm
Page 82 and 83:
List of AcronymsACAssistant Commiss
Page 84 and 85:
82IndexAA-Base Review — 5, 10, 11
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Business Plan - Canadian Coast Guard

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