Business Plan - Canadian Coast Guard

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Published by:Integrated Business Management ServicesFisheries and Oceans CanadaCanadian Coast GuardOttawa, OntarioK1A 0E6Canadian Coast Guard - Business Plan 2009-2012Available on the CCG Internet site:www.ccg-gcc.gc.caÉgalement disponible en français.DFO/2009-1540Cat. No. Fs151-12/2009EISBN 978-1-100-12871-9Cat. No. Fs151-12/2009E-PDFISBN 978-1-100-12872-6© Her Majesty the Queen in Right of Canada 2009
Table of ContentsMessage from the Commissioner.........................................................................................................................4Introduction........................................................................................................................................................5Coast Guard History...........................................................................................................................................6Section 1: WHO WE ARE AND WHAT WE DO ..................................................................................... 7Legal Mandate..............................................................................................................................................7Who We Serve and What We Do.................................................................................................................7How We Are Structured and Managed.........................................................................................................8External Advisory Groups.............................................................................................................................8Where We Fit: Coast Guard, Clients and Stakeholders, and the Government of Canada..............................9Section 2: Where We Are Now ........................................................................................................ 10Section 3: What we are focusing on .......................................................................................... 10FOCUS ON CLIENT SERVICEPriority 1: Improving Client Service..................................................................................................................13Levels of Service Review .............................................................................................................................13Marine Services Fees Strategy.....................................................................................................................13Service Level Agreements with DFO Clients...............................................................................................13Priority 2: Supporting Government of Canada Priorities...................................................................................14Support of the Government’s Northern Strategy ........................................................................................14Development of the CCG Maritime Security Framework........................................................................... 15Environmental Management Framework.................................................................................................... 15FOCUS ON EFFICIENCY AND EFFECTIVENESSPriority 3: Renewing the Fleet and Shore-based Assets......................................................................................16Procurement of New and Replacement Vessels............................................................................................16Accelerated Vessel Procurement and Repair ...............................................................................................17Integrated Investment Plan ........................................................................................................................17Priority 4: Modernization through Innovation and Technology........................................................................18Aids to Navigation of the 21st Century.......................................................................................................18e-Navigation ..............................................................................................................................................18Upgrade Vessel Traffic Information Systems ..............................................................................................19Research and Development Strategy...........................................................................................................19Priority 5: Strengthening Management..............................................................................................................20Vessel Maintenance Management Review...................................................................................................20Consistent Business Management Practices.................................................................................................20Salary Management Information System.............................................................................................20Review of the Working Relationship with DFO’s Human Resources and Corporate Services ...........20Stand-by Arrangements.......................................................................................................................21Communication Protocols...................................................................................................................21CCG Performance Measurement Framework .....................................................................................21Strategic Program Framework for CCG’s Maritime Services Programs ......................................................22Stronger Canadian Coast Guard Identity....................................................................................................22FOCUS ON PEOPLEPriority 6: Effective Management of Our Workforce and Workplace................................................................24Distribution by Occupational Group ..................................................................................................24Bargaining Agents...............................................................................................................................24Recruitment and Diversity..........................................................................................................................25Training and Learning................................................................................................................................25Improve National Consistency in Human Resources Management.............................................................261BUSINESS PLAN 2009-2012
Page 1: Canadian Coast GuardBusiness Plan20
Page 5 and 6: Assets and Liabilities.............
Page 7 and 8: IntroductionThe Canadian Coast Guar
Page 9 and 10: (1)WHO WE ARE AND WHAT WE DOThe Can
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Page 13 and 14: Section 2: Where We Are NowWe will
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(5)FINANCIAL INFORMATION60Status of
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Section 5: Financial Information200
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Annex A: CCG Capital ExpendituresAd
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Annex A: CCG Capital Expenditures72
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Annex C: CCG ProgramActivity Archit
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Annex D: Auditor General’s Recomm
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Annex D: Auditor General’s Recomm
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List of AcronymsACAssistant Commiss
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82IndexAA-Base Review — 5, 10, 11
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