(2)Where We Are Now10Our risks and challenges have been identified inseveral sources:• An environmental scan conducted in late 2008;• The 2007 Report of the Auditor General;• Our 2006 A-Base Review; and• Our 2006 corporate risk profile.We are reviewing our current corporate risk profile, witha view to updating and finalizing it in 2009. This willinvolve a rigorous look at the environment in which weoperate to identify and assess the risks and challengesthat could prevent us from achieving our objectives. Wewill also look at options for mitigating the risks identifiedand will incorporate these into future priority-setting anddecision-making exercises.We will respond to this challenge/risk…With these strategies or key initiatives…Which aredescribedin detail…Securing the Next Generation of Human Resources*By 2012, approximately 24% of CCG’s seagoing staff will be eligible toretire. Similar attrition rates exist for other critical occupations, includingMarine Communications and Traffic Services Officers, ElectronicsTechnologists, and Engineers. The continued challenge over the comingyears will be to ensure CCG is equipped with a representative workforcein a competitive market for skilled, qualified, and certified marinersand other professionals.Evolving Demand for <strong>Coast</strong> <strong>Guard</strong> ServicesDespite the recent global economic downturn, marine traffic is expectedto increase in the medium to long term. This traffic, combined with rapidtechnological advancements in the marine industry and climate-changeimpacts, including fluctuating water levels and extended shippingseasons, is among the factors expected to place increased demandson <strong>Coast</strong> <strong>Guard</strong> Maritime Services programs, including Icebreaking,Search and Rescue, Environmental Response, and WaterwaysManagement. CCG also needs to be in a position to respond to theevolving maritime needs of the Government of Canada. The increasingemphasis on the Arctic, for example, will create both challenges andopportunities for CCG. The challenge facing CCG is to balance the needs,demands, and expectations of <strong>Canadian</strong>s, clients, and stakeholderswithin available resources.Aging Infrastructure*The CCG fleet is aging, affecting vessel reliability and the ability tomeet program demands. As the vessels age, more breakdowns occurand maintenance costs increase. In the past few federal budgets, the<strong>Coast</strong> <strong>Guard</strong> has received $1.4 billion to acquire 17 new large vessels.However, it will take several years to acquire all these vessels, andit will be challenging to sustain the fleet and program activities inthe interim. Budget 2009 provided $175 million to acquire 98 smallvessels and barges to enhance refits and vessel life extensions onthe large vessels, which will help the transition. Despite significantinvestment since 2003, shore-based infrastructure (e.g., CCG bases,radio towers, and Marine Communications and Traffic Services (MCTS)Centres) continues to deteriorate and will require further substantiveinvestment. The challenge is to maintain service levels in light of theaging infrastructure, as well as respond to rapid technological changes,for example, navigational services moving away from traditional physicalaids toward a modern electronic and information-based service.• Recruitment and Diversity On page 25• <strong>Canadian</strong> <strong>Coast</strong> <strong>Guard</strong> College Transformation Initiative On page 57• Levels of Service Review On page 13• Marine Services Fees Strategy On page 13• e-Navigation On page 18• NAVAREAs On page 34• Post-Panamax Study, St. Lawrence River On page 32• Search and Rescue Needs Analysis On page 39• Health of the Oceans On page 42• Review of the National EnvironmentalResponse StrategyOn page 42• Procurement of New and Replacement Vessels On page 16• Aids to Navigation of the 21st Century On page 18• Vessel Maintenance Management Review On page 20• Development of an Integrated Investment <strong>Plan</strong>ningFramework and an Integrated Investment <strong>Plan</strong>• Improved Maintenance of the Existing Fleet andImproved Maintenance of Existing Shore-basedInfrastructureOn page 17On page 51<strong>Canadian</strong> <strong>Coast</strong> <strong>Guard</strong> — www.ccg-gcc.gc.ca
Section 2: Where We Are NowWe will respond to this challenge/risk…With these strategies or key initiatives…• Improve National Consistency in Human ResourcesManagementWhich aredescribedin detail…On page 26Functioning as a Truly National InstitutionBoth the Auditor General and our own internal A-Base Review indicatedthat we need greater consistency in the design and delivery of ournational program while safeguarding regional operational authorityand responsibilities.• Stronger <strong>Canadian</strong> <strong>Coast</strong> <strong>Guard</strong> Identity On page 22• Vessel Maintenance Management Review On page 20• Consistent <strong>Business</strong> Management Practices On page 20• Ongoing Improvements in Fleet Management On page 5011• Strategic Program Framework for CCG’s MaritimeServices ProgramsOn page 22Managing Key Relationships*CCG relies on the assistance of third parties to address functionscritical to the delivery of CCG programs and services, such as corporateservices, acquisitions, and procurement. Expediting procurement isa top priority of the federal government, and <strong>Coast</strong> <strong>Guard</strong> must workclosely with federal departments and central agencies to find simplerand more streamlined processes through which to acquire neededassets and capabilities. The Agency also works with and relies on otherfederal government departments, agencies, and volunteers, such as the<strong>Canadian</strong> <strong>Coast</strong> <strong>Guard</strong> Auxiliary and a variety of other stakeholders, todeliver its mandate to <strong>Canadian</strong>s. CCG’s challenge in this regard is toproactively manage these relationships.• Service Level Agreements with DFO Clients On page 13• Review of the Working Relationship with DFO’s HumanResources and Corporate ServicesOn page 20Managing Information*A number of reports, reviews, and exercises have highlighted the needfor us to improve our ability to produce, access, apply, and manage theinformation needed for critical business and operational decision-makingand performance measurement. Such information is critical to supportfor day-to-day operations, as well as to strategic decision-making.Maritime SecuritySince September 2001, CCG has been a core partner in Canada’s multiagencyapproach to maritime security. CCG has a broad mandate toprovide support to other government departments, and the Governmentand <strong>Canadian</strong>s expect that CCG will be ready and able to respond insupport of other departments’ security mandates. As a result, CCGhas received dedicated national security funding to deliver specificmaritime security activities. Due to the lack of explicit security mandate,growing expectations, and dedicated funding provided to the CCG, it isimportant to clearly articulate CCG’s role and contributions in supportof maritime security.• CCG Performance Measurement Framework On page 21• Salary Management Information System On page 20• Ongoing improvements in fleet management –Fleet Activity Information SystemOn page 50• CCG Maritime Security Framework On page 15• Marine Security Enforcement Team On page 45• Marine Security Operations Centres On page 46• Automatic Identification System (AIS)/Long RangeIdentification and Tracking System (LRIT)On page 46* identified as a key risk in the CCG Corporate Risk Profile 2006BUSINESS PLAN 2009-2012