13.07.2015 Views

Report of the Montpelier City Council's Citizen Budget Review ...

Report of the Montpelier City Council's Citizen Budget Review ...

Report of the Montpelier City Council's Citizen Budget Review ...

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

Equipment, Streets, and Wastewater Plant submitted non-standardized projectplans for October 2012. It was unclear how <strong>the</strong>se plans were created.10. Corrective actions should be standardized and include <strong>the</strong> following: Datefor follow up; how it affected <strong>the</strong> department; and what will happen if <strong>the</strong>unacceptable action continues.This is an essential management tool that should be used regularly and as neededfor <strong>the</strong> following reasons:a. It sets a clear expectation for employees so <strong>the</strong>y know what is expected <strong>of</strong><strong>the</strong>m;b. It holds <strong>the</strong>m accountable to that expectation;c. It creates a paper trail that illuminates patterns in employee behavior;d. It sets a date for supervisors or directors to follow up with employees toacknowledge when behavior has improved.The department should continue to use merit pay as an incentive to rewardachievement in top employees.11. The subcommittee recommends that <strong>the</strong> Director <strong>of</strong> DPW improvecommunication and information sharing among his 5 divisions, andsuggests holding regular group meetings.The city manager should attend each <strong>of</strong> <strong>the</strong>se sub-department meetings with in <strong>the</strong>DPW at least once a year. Workers in <strong>the</strong>se departments have valuableinformation that must be filtered back into all <strong>of</strong> <strong>the</strong> above recommendations.Without a formal process to share information it is unlikely to happen effectively.12. The director <strong>of</strong> <strong>the</strong> DPW should relocate his <strong>of</strong>fice <strong>the</strong> Dog River facility.The men need to see <strong>the</strong>ir director more. There are several people to field visitsfrom <strong>the</strong> public, o<strong>the</strong>r city departments, and o<strong>the</strong>r requests for information. If <strong>the</strong>director must be involved he is very effective at e-mailing.13. Department Director and all 5 sub-department supervisors should berequired to attend budget training sessions.14. The city manager should take an active role in supporting <strong>the</strong> director <strong>of</strong> thisdepartment through mentoring and establishing clear and directexpectations for <strong>the</strong> director.DPW is a very large and visible department. They must continue to adapt to <strong>the</strong>recommendations that were made in <strong>the</strong> summer <strong>of</strong> 2011. This department hasseveral large known projects and most likely several that are unknown at this time.Without strong leadership this department will struggle to deliver value in exchangefor <strong>the</strong> taxes this department consumes. A level <strong>of</strong> standard for service deliveredshould be established and maintained.Page 17 <strong>of</strong> 88

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!