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DACC Nursing Program Student Handbook 2012-2013roles and accountabilitiesRecognize contributionsof other individuals andgroups in helpingpatient/family achievehealth goalsDemonstrate commitmentto team goalsDescribe impact of owncommunication style onothersDiscuss effectivestrategies forcommunicating andresolving conflictCommunicate with team members,adapting own style ofcommunicating to needs of theteam and situationRespect the centrality of thepatient/family as core members ofany health care teamRespect the unique attributes thatmembers bring to a team, includingvariations in professionalorientations and accountabilitiesInitiate actions to resolve conflictSolicit input from other teammembers to improve individual, aswell as team, performanceAnalyze differences incommunication style preferencesamong patients and families, nursesand other members of the healthteamValue teamwork and therelationships upon which it is basedValue different styles ofcommunication used by patients,families and health care providersContribute to resolution of conflictand disagreementDescribe examples of theimpact of teamfunctioning on safety andquality of careExplain how authoritygradients influenceteamwork and patientsafetyChoose communication styles thatdiminish the risks associated withauthority gradients among teammembersFollow communication practicesthat minimize risks associated withhandoffs among providers andacross transitions in careAssert own position/perspective indiscussions about patient careAppreciate the risks associated withhandoffs among providers andacross transitions in care44 | P a g e