Picture Perfect 4.6 Enterprise Edition User Manual - UTCFS Global ...

86Picture Perfect 4.6 Enterprise EditionUser ManualRemote database access diagnosticsThe database connection must be valid from the nethost to each subhost and from each subhost tothe nethost.To verify the database connection:1. Log on the main host as root.2. Verify that all subhosts are working by typing: chkistarEnterThe following should display:host permits remote database access.subhost1: permits remote database access.subhost2: permits remote database access.You do not need to proceed with the remainder of the steps.3. If you receive the message:attempt to connect to database server (host) failedping the subhost in question, by typing:ping subhost1 EnterThe following should display:PING subhost1.xxxxx.yyyyy.zzz (192.9.200.40): 56 data bytes64 bytes from 192.9.220.40:icmp_seq=0 ttl=255 time=2 ms64 bytes from 192.9.220.40:icmp_seq=1 ttl=255 time=2 ms64 bytes from 192.9.220.40:icmp_seq=2 ttl=255 time=2 ms64 bytes from 192.9.220.40:icmp_seq=3 t^C--- subhost1.xxxxx.yyyyy.zzz ping statistics ---4 packets transmitted, 4 packets received, 0% packet lossround-trip min/avg/max=2/2/2 ms4. Break from the operation by pressingOr type: ping -c4 subhost1CtrlCThis command performs four pings and automatically stops without pressing Ctrl C .5. Use ssh to log on to the subhost that failed chkistar.6. From the failing subhost, verify that it has database connectivity to the nethost by typing:/cas/bin/chkistarhost EnterThe following messages should display:Verifying remote database connection to nethost.nethost permits remote database access7. If the database refreshers on the main host have to be restarted, type:ps -ef | grep rfshThe following displays:Enter