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Chapter 6 Troubleshooting and supportThis chapter includes information helpful in troubleshooting your<strong>Enterprise</strong> system and offers technical support contacts in case you needassistance.In this chapter:Remote database access diagnostics . . . . . . . . . . . . . . . . . . . . 86Corrupted shared memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88Informix error messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88<strong>Enterprise</strong> Replication troubleshooting. . . . . . . . . . . . . . . . . . . . 89Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93Contacting technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

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