Picture Perfect 4.6 Enterprise Edition User Manual - UTCFS Global ...

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28Picture Perfect 4.6 Enterprise EditionUser ManualUpgrade version 4.0 to 4.6 with no spare serversOnce all item listed under Prerequisites are in place, follow the steps below to upgrade your PicturePerfect 4.0 Enterprise system to version 4.6.Note:The nethost server must be the first server to be upgraded to the new version.A. Determine the downtime schedule and inform all operators of the downtime schedule(database freeze schedule)The downtime can be estimated based on the size of the database to be converted and otherfactors, such as the time to reinstall the new OS version if reusing the same servers and latencybetween nethost and subhost to be configured.In a scenario with a database containing 500K person records, no network latency, re-using thesame servers requiring OS installation, we can calculate a downtime between 4 to 6 hours perserver. For a server experiencing network latency, add two to four hours to this time. For AIXservers, add at least one hour.Note:This estimate does not include getting the micro controllers back online with the server.B. Picture Perfect nethostB.1 Database conversion process1. Log in to the current Picture Perfect 4.0 nethost server.2. Record the old server database sizes (person, badge, notes, all history, micro, category,department, and micro_relation tables).This information can be compiled from the following files:/cas/db/backup/table_desc.dat (for references to table name and id)/cas/db/backup/table_size.dat (for table record sizes based on table id)3. Check the database for illegal characters and fix any reported issues.Follow the instructions in Picture Perfect 4.0 Installation Manual, Chapter 3, “Verify theExisting Database".4. Back up the database in the current production system before the upgrade of base, badgeand other packages where applicable (image, tours, graph) with contents verification.Preferably, back up in separate files for each item (for example, one file with base and badge,one file with images, etc.).Follow the instructions in Picture Perfect 4.0 Installation Manual, Chapter 3, “Back upDatabase, Configuration, and Custom Files".5. Perform the Backup > History archive to Disk File task and then repeat the same scenariowith Force Roll Over option into another file to capture all existing history data.Follow instructions in Picture Perfect 4.0 Installation Manual, Chapter 3, “Back upDatabase, Configuration, and Custom Files”, section “Archive History and ForceRollover".
Chapter 3Upgrading Picture Perfect version 4.0/4.5.1 to 4.6296. Back up the information needed by the OS, such as server IP addresses in files like /etc/hosts.7. Stop Picture Perfect.Follow the instructions in Picture Perfect 4.0 Installation Manual, Chapter 3, “Verify theExisting Database”, section “Shut Down Picture Perfect".8. Start the database conversion processNote:Be aware that after the conversion is done, Picture Perfect will not be able to communicate with thedatabase.a. Install the Picture Perfect 4.6 conversion utilities (INSTALL -c).Follow the instructions in Picture Perfect 4.6 Installation Manual, Chapter 3,“Upgrade”, section “Installing the database conversion utility".b. Execute the database conversion and follow the instructions to perform a backup for thetarget-converted database.Follow the instructions in the Picture Perfect 4.6 Installation Manual, Chapter 3,“Upgrade”, section “Running the conversion utility".c. Transfer the converted database to a safe place (PC or another server), since the currentserver will be used for the target installation.B.2 Picture Perfect 4.6 server installation1. Log in to the target server.2. Install the OS (AIX or Linux).Follow the instructions in Picture Perfect 4.6 Installation Manual, Chapter 4 or 5,depending on your server type (AIX or Linux).3. Prepare the server for Picture Perfect 4.6 (phase 2).Follow the instructions in Picture Perfect 4.6 Installation Manual, Chapter 6, “InstallingPicture Perfect 4.6”, section “Running the pre-installation setup".4. Find out if the customer requires installation of IT security/OS hardening tools and proceedaccordingly.5. Perform the Picture Perfect base package installation.Follow the instructions in Picture Perfect 4.6 Installation Manual, Chapter 6, “InstallingPicture Perfect 4.6”, section “Installing the Picture Perfect base package".Note 1: Set up database sizes according to old retrieved sizes as described in Prerequisites on page 26, item 3,Database table sizes, plus expected growth and new history sizes where applicable.Note 2: Restore the base and badge converted database.6. License the system.7. DO NOT REBOOT. This prevents Picture Perfect from starting up and attempting to connectto other servers.
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