Picture Perfect 4.6 Enterprise Edition User Manual - UTCFS Global ...
Picture Perfect 4.6 Enterprise Edition User Manual - UTCFS Global ... Picture Perfect 4.6 Enterprise Edition User Manual - UTCFS Global ...
92Picture Perfect 4.6 Enterprise EditionUser ManualAlarm indicating ER database spaces at 90% capacity• Check /cas/log/chkdbspace.log for additional information.• Use ercmd.sh --status to get more information on the offending host.• Check network connectivity from the nethost to this host.• Run the cdr stats rqm command on this host to get the ER queues information.• If everything is good and it just happens to be that the amount of data being pumped to orfrom that host is very high, then the ER database spaces can be extended by using theercmd.sh --addchunks command.
Chapter 6Troubleshooting and support93RemovalThe following is a sample removal of the subhost package. The netlan package can be removedonly by removing the base package.1. Log on as ppadmin and open a terminal window.2. Type the following to shut down Picture Perfect:. /cas/bin/profile Enter rc.pperf -k Enter3. Switch to root user by typing the following command.su -Enter your root password and then press Enter .4. Start the removal program by typing:. /cas/bin/profile Enter ppr EnterOutput similar to the following displays:Picture Perfect Package Removal - /custom_pp/bin/ppr 4.6 04/25/11Copyright (C) 1989-2011 UTC Fire & Security Americas Corporation, Inc.WARNING:THIS PROGRAM WILL COMPLETELY REMOVE PICTURE PERFECT PACKAGESAND ANY DATABASES USED BY THE PACKAGE.SELECTING 'base' OR 'all' WILL REMOVE PICTURE PERFECT ENTIRELY.ARE YOU SURE YOU WANT TO PROCEED?(Type 'yes' and press the key to proceed)5. To continue, type: yesEnterIf you entered yes, a list of the Picture Perfect packages currently installed is displayed.You are then asked which package to remove. For example:The following Picture Perfect packages are currently installed:basesubhostEnter the name of the package to remove:6. Type: subhostEnterOutput similar to the following displays:Removing the subhost package.Picture Perfect Subhost package removal - Version 4.6 04/25/2011.Starting the Informix database.. Done.ER configuration cleanup process.
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92<strong>Picture</strong> <strong>Perfect</strong> <strong>4.6</strong> <strong>Enterprise</strong> <strong>Edition</strong><strong>User</strong> <strong>Manual</strong>Alarm indicating ER database spaces at 90% capacity• Check /cas/log/chkdbspace.log for additional information.• Use ercmd.sh --status to get more information on the offending host.• Check network connectivity from the nethost to this host.• Run the cdr stats rqm command on this host to get the ER queues information.• If everything is good and it just happens to be that the amount of data being pumped to orfrom that host is very high, then the ER database spaces can be extended by using theercmd.sh --addchunks command.
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