English - Support to Participatory Constitution Building in Nepal ...

The Remake of a StateFigure 2.8 Factors determining the success of post-conflict state buildingSource: Designed by the author2.5 Service provisions and bureaucratic restructuringIn Nepal, the government in general and bureaucracy in specific havelost public trust because of their failure to delivery services, red-tapism,bureaucratic hassles and complications. One of the prime focuses onthe post-conflict state building is to restructure bureaucracy that iscapable to effectively, transparently and efficiently deliver services to thepeople. Regaining the lost public trust in the state governing system andservice delivery mechanisms should be integral part of the state buildingprogramme for which special knowledge and skills, methodologicalunderstandings and effective delivery are required. People are fed up withthe dry promises and radical jargons. They are waiting to see the promisestranslated into action. Hence, effective delivery is one of the best ways todevelop trust and gain public confidence (Upreti 2009).27