implementation of quality tools in small medium industry - Universiti ...
implementation of quality tools in small medium industry - Universiti ...
implementation of quality tools in small medium industry - Universiti ...
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viiiTABLE OF CONTENTSPageTITLE PAGE iSUPERVISOR DECLARATION iiSTUDENT DECLARATIONiiiDEDICATIONivACKNOWLEGDEMENTS vABSTRACTviABSTRAKviiTABLE OF CONTENTS viiiLIST OF TABLESxiLIST OF FIGURES xiiiCHAPTER 1 INTRODUCTION1.1 Project background 11.2 Why SMI 21.3 Scope <strong>of</strong> Project 21.4 Problem Statement 31.5 Objective 3CHAPTER 2LITERATURE REVIEW2.1 Def<strong>in</strong>ition <strong>of</strong> Quality 42.2. Seven Basic Quality Tools 52.2.1 Check sheet 52.2.2 Pareto chart 62.2.2.1 Weight Pareto chart 72.2.3 Cause and effect diagram 92.2.4Conclusion <strong>of</strong> Seven Basic Quality Tools 102.3 Implementation <strong>of</strong> Quality Tools <strong>in</strong> previous case 102.3.1 Seven Basic Quality Tools (Pareto chart) 10