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implementation of quality tools in small medium industry - Universiti ...

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102.2.4 Conclusion <strong>of</strong> 7 Basic Quality ToolsMany people <strong>in</strong> the medical device manufactur<strong>in</strong>g <strong>in</strong>dustry are undoubtedlyfamiliar with many <strong>of</strong> these <strong>tools</strong> and know their application, advantages, andlimitations. However, manufacturers must ensure that these <strong>tools</strong> are <strong>in</strong> place andbe<strong>in</strong>g used to their full advantage as part <strong>of</strong> their <strong>quality</strong> system procedures.Flowcharts and check sheets are most valuable <strong>in</strong> identify<strong>in</strong>g problems, whereascause and effect diagrams, histograms, scatter diagrams, and control charts are usedfor problem analysis. Pareto diagrams are effective for both areas. By properly us<strong>in</strong>gthese <strong>tools</strong>, the problem-solv<strong>in</strong>g process can be more efficient and more effective.Those manufacturers who have mastered the seven basic <strong>tools</strong> described heremay wish to further ref<strong>in</strong>e their <strong>quality</strong> improvement processes. A future article willdiscuss seven new <strong>tools</strong>: relations diagrams, aff<strong>in</strong>ity diagrams (K-J method),systematic diagrams, matrix diagrams, matrix data diagrams, process decisionprograms, and arrow diagrams. These seven <strong>tools</strong> are used less frequently and aremore complicated.2.3 Implementation <strong>of</strong> the Quality <strong>tools</strong> <strong>in</strong> previous case2.3.1 Seven Basic <strong>of</strong> Quality Tools (Pareto chart)Statistical Th<strong>in</strong>k<strong>in</strong>g to Improve Quality <strong>of</strong> Mach<strong>in</strong><strong>in</strong>gThe application <strong>of</strong> Pareto chart <strong>in</strong> a case study from Gijo (2005). A companywas experienc<strong>in</strong>g a high rejection rate <strong>in</strong> one <strong>of</strong> its mach<strong>in</strong><strong>in</strong>g shops. They did notknow the root causes <strong>of</strong> these rejections nor how to reduce their occurrence. Theystarted by exam<strong>in</strong><strong>in</strong>g exist<strong>in</strong>g records and constructed a Pareto chart. The follow<strong>in</strong>gfigure presents the chart.

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