13.07.2015 Views

Annual Report - EDP

Annual Report - EDP

Annual Report - EDP

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: a edp :performance38 business40 Iberia40 Electricity generation44 Electricity and natural gas distribution48 Electricity and natural gas supply52 <strong>EDP</strong> Renováveis55 <strong>EDP</strong> Brasil58 ethics58 ethics in edp58 the work of the ethics ombudsman59 r&d and innovation59 renewable energies60 generation technologies60 smart grids60 energy efficiency60 electric mobility61 innovation “ecosystem”61 rd+i in the gas sector62 environment63 management systems63 climate change64 biodiversity65 water66 operational activities67 environmental investment and expenditure68 employees69 edp employees70 attract and commit70 value and develop71 respect and mobilise72 ocupational health and safety74 customer and product76 edp customers76 access to energy76 quality of service76 access to communication services77 energy efficiency promotion78 value-added products and services79 suppliers79 overall procurement80 management and dialogue82 contract work82 community82 measuring the impact on the community85 ngo85 edp in the media85 initiatives with other important stakeholders37A World Full Of Energy

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