Annual Report - EDP

: edp :1.3.3. ECONOMIC INDICATORSSUSTAINABILITY INDEX1241321302009 2010 2011ACCUMULATED ECONOMIC VALUE(EUR Thousands)1302012UNIT 2012 2011 2010 2009Sustainability Index (1) 130 130 132 124Economic IndicatorsGVA per employee (2) EUR 374,417 384,077 390,509 374,234Direct economic value generated EUR Thousands 17,488,022 16,394,395 15,396,666 13,544,202Economic Value Distributed EUR Thousands 15,363,140 14,117,905 12,932,655 11,621,298Supplier costs EUR Thousands 928,287 901,048 862,256 768,202Personnel costs EUR Thousands 671,537 634,900 728,770 698,389Allocation to Foundations EUR Thousands 16,179 16,020 14,254 14,459Returned to community EUR Thousands 154,025 187,484 186,303 531,037Dividends EUR Thousands 670,829 616,581 561,819 507,153Accumulated Economic value EUR Thousands 2,124,882 2,276,491 2,464,011 1,922,904Spending on R&D (3) EUR Thousands 31,715 65,485 36,527 31,035Fines and Penalties EUR Thousands 2,642 97 4,367 1,165Support from public authorities EUR Thousands 504 1,024 1,265 156Billing of energy services (4) EUR Thousands 46,231 44,506 22,515 12,3861,922,9042,464,011 2,276,491 2,124,8822009 2010 2011 2012(1) The algorithm of economic dimension has been reviewed impacting the serie. More information about Sustainability Index is available at: www.edp.pt> sustainability> approach to sustainability(2) 2009-2011 results have been reviewed due to changes in headcount methodology, presently including corporate bodies, and to modifications regarding the calculation methodologyof professional categories.(3) Estimated values for the current year.(4) 2011 result has been reviewed due to a correction of billing of energy services in Spain.1.3.4. social indicators (1)NUMBER OF EMPLOYEES12,0512,49312,0432,56512,1682,65112,2752,7019,5589,4789,5179,5742009 2010 2011 2012MALEFEMALEEDP FREQUENCY AND SEVERITY RATE1801441171092.26 2.08 2.17 1.82UNIT. 2012 2011 2010 2009Employment (2)Employees (2) # 12,275 12,168 12,043 12,051Female employees (2) % 22 22 21 21Overall satisfaction rate (3) n/a 81 n/a 81Turnover (2) % 5.57 5.73 5.76 5.50Employees average age years 46 46 46 45Absenteeism rate (2) % 3.16 3.35 3.52 3.61Personnel costs EUR Thousands 582,197 573,642 575,408 540,036Employee benefits EUR Thousands 89,340 61,258 153,362 158,353Gratuities (4) EUR Thousands 34,636 34,429 33,763 39,254TrainingTotal hours of training hours 503,272 477,091 419,737 353,205Average training per employee (2) h/p 41 39 35 29Employees trained (2) % 88 80 95 74Total training costs EUR Thousands 7,922 8,026 8,940 7,225Productivity at work EUR/h 221 230 233 222Health and SafetyOSHAS 18 001 (installed capacity) % 72 58 60 55On-duty accidents # 38 46 44 47Fatal on-duty accidents # 5 2 1 1Fatal accidents of contracted workers # 13 4 6 10EDP frequency rate (Tf) 1.82 2.17 2.08 2.26EDP severity rate (Tg) 109 180 117 144Total days lost due to accidents # 2,269 3,815 2,469 2,9842009Tf2010Tg20112012(1) Pecém Powerplant has not been considered for the purposes of detailed Human Resources information (107 employees).(2) Results have been reviewed due to changes in headcount methodology, presently including corporate bodies.(3) Bi-annual survey of employee satisfaction.(4) Includes only Portugal.Complementary Social information is available on chapter employees (page 36).18A World Full Of Energy