ANNUAL REPORT INTRUM JUSTITIA A N N U A L R EP O R T 2 0 ...

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90 Addresses Addresses Intrum Justitia AB Marcusplatsen 1A, Nacka 105 24 Stockholm, Sweden Ph +46 8 546 10 200 Fax +46 8 546 10 211 www.intrum.com info@intrum.com financial Services Intrum Justitia Debt Finance AG Alpenstrasse 2 CH-6300 Zug, Switzerland Ph + 41 41 727 86 86 Fax +41 41 727 86 87 Austria Intrum Justitia GmbH Andromeda Tower Donau-City-Strasse 6, st 7 AT-1220, Wienna, Austria Ph +43 1 260 88 78 00 Fax +43 1 585 52 26 www.intrum.at Belgium Intrum NV Martelaarslaan 53 B-9000 Gent, Belgium Ph +32 9 218 90 94 Fax +32 9 218 90 51 www.intrum.be Czech Republic Intrum Justitia s.r.o. Prosek Point, Building A Prosecka 851/64 19000 Prague 9 Prosek, Czech Republic Ph +420 277 003 730 Fax +420 283 880 902 www.intrum.cz Denmark Intrum Justitia A/S Lyngbyvej 20, 2 Etage DK-2100 Copenhagen Ø, Denmark Ph +45 33 69 70 00 Fax +45 33 69 70 29 www.intrum.dk Estonia Intrum Justitia AS Rotermanni 8 EE-Tallinn 10111, Estonia Ph +372 6060 990 Fax +372 6060 991 www.intrum.ee finland Intrum Justitia Oy Box 47 FI-00811 Helsinki, Finland Ph +358 9 229 111 Fax +358 9 2291 1911 www.intrum.fi france Intrum Justitia SAS 97 Allée Alexandre Borodine CS-80008 FR-69795 Siant Priest Cedex France Ph +33 4 7280 1414 Fax +33 4 7280 14 15 www.intrum.fr Germany Intrum Justitia GmbH Pallaswiesenstr. 180–182 DE-64293 Darmstadt, Germany Ph +49 6151 816 0 Fax +49 6151 816 155 www.intrum.de Hungary Intrum Justitia Kft Pap Károly u. 4–6 HU-1139 Budapest, Hungary Ph +36 1 459 9400 Fax +36 1 459 9574 www.intrum.hu Italy Intrum Justitia S.p.A. Viale E. Jenner 53 IT-20159 Milan, Italy Ph +39 02 288 701 Fax +39 02 288 70 411 www.intrum.it Ireland Intrum Justitia Ireland Ltd 1st Floor, Block C Ashtown Gate, Navan Road, IE- Dublin 15 Ph +353 1 869 22 22 Fax +353 1 869 22 44 www.intrum.ie Latvia SIA Intrum Justitia K. Ulmana gatve 2 LV-1004 Riga, Latvia Ph +371 6 733 28 77 Fax +371 6 733 11 55 www.intrum.lv Lithuania Intrum Justitia UAB A.Gostauto 40A LT-Vilnius 01112, Lithuania Ph +370 5 249 0969 Fax +370 5 249 6633 www.intrum.lt Netherlands Spain Intrum Justitia Nederland B.V. Intrum Justitia Ibérica S.A.U. Box 84096 Juan Esplandiú 11–13, NL-2508 AB The Hague, ES-28007 Madrid, Spain Netherlands Ph +34 91 423 4600 Ph +31 70 452 70 00 Fax +34 902 876 692 Fax +31 70 452 89 80 www.intrum.nl www.intrum.es Sweden Norway Intrum Justitia Sverige AB Intrum Justitia AS 105 24 Stockholm, Sweden Box 6354 Etterstad Ph +46 8 616 77 00 NO-0604 Oslo 6, Norway Fax +46 8 640 94 02 Ph +47 23 17 10 00 Fax +47 23 17 10 20 www.intrum.se www.intrum.no Switzerland Poland Intrum Justitia AG Eschenstrasse 12 Intrum Justitia Sp. z o.o. CH-8603 Schwerzenbach, Ul. Domaniewska 41 Switzerland PL-02-672 Warszaw, Poland Ph +41 44 806 5656 Ph +48 22 576 66 66 Fax +41 44 806 5660 Fax +48 22 576 66 68 www.intrum.pl www.intrum.ch United Kingdom Portugal Intrum Justitia Ltd Intrum Justitia Portugal Lda The Plaza Av. Duque D’Avila N° 185 4° D 100 Old Hall Street PT-1050-082 Lisbon, Portugal Liverpool Ph +351 21 317 2200 Merseyside L3 9QJ, Fax +351 21 317 2209 Great Britain www.intrum.pt Ph +44 1514 727 155 Fax +44 8445 765 701 Slovakia Intrum Justitia Slovakia s.r.o. P.O. Box 50 Karadzicova 8 SK-821 08 Bratislava, Slovakia Ph +421 2 32 16 32 16 Fax +421 2 32 16 32 80 www.intrum.sk www.intrum.co.uk
Intrum Justitia’s annual report 2010 has been produced in cooperation with Passion. Photography Lena Larsson. Printing Brommatryck & Brolins. Intrum Justitia AB, corp. ID no. 556607-7581.
Page 1 and 2:
INTRUM JUSTITIA ANNUAL REPORT
Page 3 and 4:
Net earnings amounted to SEK 452 M
Page 5 and 6:
We are working to promote healthy p
Page 7 and 8:
ity will increase in these countrie
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In addition to being present in 22
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We are the market-leading credit ma
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Our services Respectful credit mana
Page 15 and 16:
insight to feed innovation We are a
Page 17 and 18:
Payment services Information is imp
Page 19 and 20:
Payment guarantee Many of our custo
Page 21 and 22:
Committing to challenge We are ofte
Page 23 and 24:
Credit institutions, private and pu
Page 25 and 26:
Our goal is to be the employer of c
Page 27 and 28:
Benefits of credit management Sound
Page 29 and 30:
Regions Intrum Justitia has operati
Page 31 and 32:
No. of shares traded Intrum Justiti
Page 33 and 34:
financial overview Income statement
Page 35 and 36:
There are several attractive commer
Page 37 and 38:
NET fINANCIAL ITEMS The net financi
Page 39 and 40: GOODWILL The Group’s goodwill amo
Page 41 and 42: PROPOSED APPROPRIATION Of PROfIT Th
Page 43 and 44: Consolidated balance sheet SEK M NO
Page 45 and 46: Consolidated cash flow statement SE
Page 47 and 48: Parent Company income statement SEK
Page 49 and 50: Parent Company balance sheet SEK M
Page 51 and 52: Condensed statement of changes in s
Page 53 and 54: NOTE 1 SIGNIfICANT ACCOUNTING AND V
Page 55 and 56: Legal outlays The Group incurs outl
Page 57 and 58: iod of employment of the employees
Page 59 and 60: GROUP Tangible and intangible fixed
Page 61 and 62: GROUP 2010 2009 Reconciliation SEK
Page 63 and 64: NOTE 11 TANGIBLE fIXED ASSETS GROUP
Page 65 and 66: NOTE 13 JOINT VENTURES Intrum Justi
Page 67 and 68: NOTE 21 LIQUID ASSETS GROUP PARENT
Page 69 and 70: ity amounted to SEK 168.7 M (849.7)
Page 71 and 72: SEK Base salary/fee Variable comp-
Page 73 and 74: 2010 PARENT COMPANY SEK M At fair v
Page 75 and 76: Accounts receivable The Group’s a
Page 77 and 78: Audit Report We have audited the an
Page 79 and 80: CHARLOTTE STRÖMBERG Age 51 Directo
Page 81 and 82: PER CHRISTOFFERSON Age 42, Director
Page 83 and 84: ATTENDANCE AT BOARD MEETINGS IN 201
Page 85 and 86: The Board of Directors’ report on
Page 87 and 88: able on the intranet and ongoing em
Page 89: Information for shareholderst Annua
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ANNUAL REPORT INTRUM JUSTITIA A N N U A L R EP O R T 2 0 ...

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