ANNUAL REPORT INTRUM JUSTITIA A N N U A L R EP O R T 2 0 ...

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8 namn Intrum på Justitia kapitel in här brief Intrum Justitia in brief Intrum Justitia is the market-leading credit management services company in Europe. We offer our clients risk reduction and financial services based on a strong debt collection foundation. The Group was founded in 1923 and has around 3,100 employees in 22 countries. We offer services covering the entire credit management chain – from prospecting and segmenting to payment management, collection and financial services. The core of our business is creating solutions that benefit businesses and society. We can do this because we understand people and their needs. Our clients, their customers and our employees should all feel that we are delivering solutions that everyone is satisfied with and can benefit from. CLIENT’S PROCESS CREDIT MANAGEMENT SERVICES fINANCIAL SERVICES } } } Sales & Marketing Credit information services financing services Payment administration Payment services Collection services Payment guarantee Debt collection Purchase of receivables
In addition to being present in 22 European countries, we have a network of agents in 170 markets outside Europe. This enables us to help our clients in essentially all of the world’s markets. Only around 10 percent of businesses in Europe use the services of a credit management company. This means that there is great development potential for us throughout Europe. We streamline the credit management process for our clients, turning it from an administrative expense into a profit center. When people come into contact with us, they don’t meet a company but a person who understands their needs and does everything possible to find solutions. Market leader Top 5 Top 10 Our professional credit management allows businesses to contribute to a sound economy because our services make business transactions easy, secure and fair. Intrum Justitia has more than 90,000 clients in Europe. The most significant sectors are telecom, utilities & water and banking & finance. Examples of clients are EnterCard, Fortum, Nordea, Provident Financial, Sunrise, Swedbank and Vodafone. namn på kapitel här 9
Page 1 and 2: INTRUM JUSTITIA ANNUAL REPORT
Page 3 and 4: Net earnings amounted to SEK 452 M
Page 5 and 6: We are working to promote healthy p
Page 7: ity will increase in these countrie
Page 11 and 12: We are the market-leading credit ma
Page 13 and 14: Our services Respectful credit mana
Page 15 and 16: insight to feed innovation We are a
Page 17 and 18: Payment services Information is imp
Page 19 and 20: Payment guarantee Many of our custo
Page 21 and 22: Committing to challenge We are ofte
Page 23 and 24: Credit institutions, private and pu
Page 25 and 26: Our goal is to be the employer of c
Page 27 and 28: Benefits of credit management Sound
Page 29 and 30: Regions Intrum Justitia has operati
Page 31 and 32: No. of shares traded Intrum Justiti
Page 33 and 34: financial overview Income statement
Page 35 and 36: There are several attractive commer
Page 37 and 38: NET fINANCIAL ITEMS The net financi
Page 39 and 40: GOODWILL The Group’s goodwill amo
Page 41 and 42: PROPOSED APPROPRIATION Of PROfIT Th
Page 43 and 44: Consolidated balance sheet SEK M NO
Page 45 and 46: Consolidated cash flow statement SE
Page 47 and 48: Parent Company income statement SEK
Page 49 and 50: Parent Company balance sheet SEK M
Page 51 and 52: Condensed statement of changes in s
Page 53 and 54: NOTE 1 SIGNIfICANT ACCOUNTING AND V
Page 55 and 56: Legal outlays The Group incurs outl
Page 57 and 58: iod of employment of the employees
Page 59 and 60:
GROUP Tangible and intangible fixed
Page 61 and 62:
GROUP 2010 2009 Reconciliation SEK
Page 63 and 64:
NOTE 11 TANGIBLE fIXED ASSETS GROUP
Page 65 and 66:
NOTE 13 JOINT VENTURES Intrum Justi
Page 67 and 68:
NOTE 21 LIQUID ASSETS GROUP PARENT
Page 69 and 70:
ity amounted to SEK 168.7 M (849.7)
Page 71 and 72:
SEK Base salary/fee Variable comp-
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2010 PARENT COMPANY SEK M At fair v
Page 75 and 76:
Accounts receivable The Group’s a
Page 77 and 78:
Audit Report We have audited the an
Page 79 and 80:
CHARLOTTE STRÖMBERG Age 51 Directo
Page 81 and 82:
PER CHRISTOFFERSON Age 42, Director
Page 83 and 84:
ATTENDANCE AT BOARD MEETINGS IN 201
Page 85 and 86:
The Board of Directors’ report on
Page 87 and 88:
able on the intranet and ongoing em
Page 89 and 90:
Information for shareholderst Annua
Page 91 and 92:
Intrum Justitia’s annual report 2
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ANNUAL REPORT INTRUM JUSTITIA A N N U A L R EP O R T 2 0 ...

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