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ANNUAL REPORT INTRUM JUSTITIA A N N U A L R EP O R T 2 0 ...

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28 <strong>EP</strong>I 2010<br />

European Payment Index (<strong>EP</strong>I) 2010<br />

– on the right path<br />

Since 1998 Intrum Justitia has conducted an annual survey of changes in payment<br />

behavior in Europe. The results are used to gain a better understanding<br />

of how European companies view payment behavior in their country and<br />

how an entire nation’s economy is negatively affected by late payments.<br />

The 2010 survey revealed that many of the 3,900 or so small<br />

and medium-sized enterprises included in the survey are<br />

still having financial problems, despite political pledges<br />

about recovery. European banks are still cautious in granting<br />

credit, which is mainly affecting small businesses.<br />

The increasing percentage of bankruptcies in 2009 in Europe<br />

gave rise to an increase in write-downs. In 2009 169,000 European<br />

companies filed for bankruptcy. The European Commission’s small<br />

and medium-sized enterprises section predicted that this figure<br />

would grow to 200,000 in 2010, which represents an increase of<br />

18 percent. The unwillingness of banks to extend more credit to<br />

small and medium-sized enterprises is probably driving this trend.<br />

SLOW RECOVERY<br />

Despite the fact that growth in Europe is modest, there are signs<br />

today of a slow recovery in several European countries. The conclusion<br />

from the European Payment Index is that the late payment<br />

situation has stabilized since 2009, but that the future for European<br />

businesses is still uncertain. In the countries hit the hardest<br />

by the financial crisis in 2008 and 2009, there are still few signs of<br />

improvement in terms of getting paid on time for products and<br />

services. Pessimism is highest among companies in the countries<br />

hit the hardest by the financial crisis.<br />

SHORTER LATE PAYMENT PERIODS<br />

BUT INCREASE IN WRITTEN-Off RECEIVABLES<br />

One piece of good news from the 2010 <strong>EP</strong>I is that the average late<br />

payment period for payments in Europe, i.e. the period after an<br />

invoice falls due for payment, has gone down by one day, from 19<br />

NO. OF<br />

DAYS<br />

15.1<br />

16.3 16.8<br />

16.0<br />

17.0<br />

04 05 06 07 08 09 10<br />

LATE PAYMENT IN EUROPE,<br />

average<br />

19.0<br />

18.0<br />

days in 2009 to 18 days in 2010. This means that companies are<br />

waiting for a shorter period for payment compared to just over a<br />

year ago. This good news is counteracted by the fact that the average<br />

percentage of receivables that are written off has risen to 2.6 percent,<br />

from 2.4 percent the previous year – a figure that was 1.9 percent<br />

in 2007. This means that the percentage of invoices that are never<br />

paid and ultimately written off has increased every year since 2007.<br />

Somewhat surprisingly, companies tend to react slowly when it<br />

comes to handling late payments. Despite the obvious drawback of<br />

getting paid late or not at all, close to 65 percent of companies wait<br />

an average of 85 days before sending a case to a credit management<br />

company.<br />

BETTER LEGISLATION IS NEEDED<br />

Outside the Nordic countries most respondents in the survey want<br />

better legislation to enable them to collect reminder fees and penalty<br />

interest as this is difficult when it is not the normal practice in<br />

their country. In the Nordic region this is supported by local regulations<br />

and payment patterns here are much healthier compared<br />

with countries in, for example, Southern Europe.<br />

An obvious consequence of late payments is lost income and<br />

lower liquidity for companies. This, combined with a lack of confidence<br />

that banks will provide businesses with financial support<br />

to generate growth, makes for a challenging situation for many<br />

small and medium-sized enterprises. The results of the European<br />

Payment Index emphasize the need for better credit management<br />

by many European companies. Analyzing the creditworthiness of<br />

prospective clients and thereby being able to offer several payment<br />

options is a step in the right direction.<br />

€<br />

€<br />

€<br />

1.7% 1.9% 1.8%<br />

04 05 06 07 08 09 10<br />

CREDIT LOSSES IN EUROPE,<br />

average<br />

1.9% 2.0% 2.4% 2.6%<br />

PERCENTAGE OF<br />

TOTAL TURNOVER

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