ANNUAL REPORT INTRUM JUSTITIA A N N U A L R EP O R T 2 0 ...

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10 Business concept, mission, vision, values, strategies and goals We are a catalyst for a sound economy At Intrum Justitia we enable our clients to increase their sales, improve profitability and cash flow, and reduce financial risk. This makes them more competitive, which creates job opportunities and ultimately moves society in a positive direction. Intrum Justitia is a catalyst for a sound economy.
We are the market-leading credit management company in Europe, offering our clients risk reduction and financial services based on a strong debt collection foundation. Below we describe why we exist, what our goals are, what its like to work for Intrum Justitia, and how we work. We talk about the human aspect, how we help businesses to be more efficient, and more about what we mean when we say we are a catalyst for a sound economy. BUSINESS CONC<strong>EP</strong>T Intrum Justitia is a leading player in Europe in credit management and financial services with an attractive service offering aimed at businesses and public authorities. Clients are offered unique concepts where pan-European coverage is combined with local expertise. Intrum Justitia helps clients to improve their sales, profitability and cash flow, and to reduce their financial risk. MISSION Intrum Justitia is a catalyst for a sound economy. We facilitate business and help to create a healthy economy by providing services that make business easy, secure and fair. Our mission in society is to help payments flow as they should. We all know how business works – the principle is simple. Companies produce goods and services. Consumers and businesses buy them – sometimes on credit. Intrum Justitia exists to manage the payment flow (invoices, credit assessment, debt collection and payment monitoring). We ensure that the flow of payments in society is efficient. When companies get paid for their products they become pro- Business concept, mission, vision, values, strategies and goals Like a catalyst we help businesses contribute to a sound economy by offering them services that make business efficient, secure and fair. Our mission in society is to help ensure that payments flow as they should. fitable and they can build strong business relationships, grow and employ more staff. People feel good and consume more. In a sound economy both businesses and consumers feel good. VISION Our vision is to be a genuinely people-focused company that offers credit management and financial services that add considerable value. VALUES Our values define who we are and determine how we act; they form the mental foundation from which we work to offer our clients effective credit management services. Understanding people At Intrum Justitia there is a person behind every decision who becomes familiar with each individual situation, understands needs and is determined to find a solution. Only by truly understanding people can we turn a difficult situation into something positive for everyone involved. The core of our work is creating value for businesses and society through our understanding of people – both clients and their customers, as well as our employees. Seeking insight to feed innovation We are always seeking new knowledge, gathering business and credit information on individuals and companies in all European markets, gaining new experiences that are stored in our systems and then shared with everyone in our organization. Insights into business and trends are essential if we are to deliver innovative solutions to our clients. Insight is the mother of innovation. 11
Page 1 and 2: INTRUM JUSTITIA ANNUAL REPORT
Page 3 and 4: Net earnings amounted to SEK 452 M
Page 5 and 6: We are working to promote healthy p
Page 7 and 8: ity will increase in these countrie
Page 9: In addition to being present in 22
Page 13 and 14: Our services Respectful credit mana
Page 15 and 16: insight to feed innovation We are a
Page 17 and 18: Payment services Information is imp
Page 19 and 20: Payment guarantee Many of our custo
Page 21 and 22: Committing to challenge We are ofte
Page 23 and 24: Credit institutions, private and pu
Page 25 and 26: Our goal is to be the employer of c
Page 27 and 28: Benefits of credit management Sound
Page 29 and 30: Regions Intrum Justitia has operati
Page 31 and 32: No. of shares traded Intrum Justiti
Page 33 and 34: financial overview Income statement
Page 35 and 36: There are several attractive commer
Page 37 and 38: NET fINANCIAL ITEMS The net financi
Page 39 and 40: GOODWILL The Group’s goodwill amo
Page 41 and 42: PROPOSED APPROPRIATION Of PROfIT Th
Page 43 and 44: Consolidated balance sheet SEK M NO
Page 45 and 46: Consolidated cash flow statement SE
Page 47 and 48: Parent Company income statement SEK
Page 49 and 50: Parent Company balance sheet SEK M
Page 51 and 52: Condensed statement of changes in s
Page 53 and 54: NOTE 1 SIGNIfICANT ACCOUNTING AND V
Page 55 and 56: Legal outlays The Group incurs outl
Page 57 and 58: iod of employment of the employees
Page 59 and 60: GROUP Tangible and intangible fixed
Page 61 and 62:
GROUP 2010 2009 Reconciliation SEK
Page 63 and 64:
NOTE 11 TANGIBLE fIXED ASSETS GROUP
Page 65 and 66:
NOTE 13 JOINT VENTURES Intrum Justi
Page 67 and 68:
NOTE 21 LIQUID ASSETS GROUP PARENT
Page 69 and 70:
ity amounted to SEK 168.7 M (849.7)
Page 71 and 72:
SEK Base salary/fee Variable comp-
Page 73 and 74:
2010 PARENT COMPANY SEK M At fair v
Page 75 and 76:
Accounts receivable The Group’s a
Page 77 and 78:
Audit Report We have audited the an
Page 79 and 80:
CHARLOTTE STRÖMBERG Age 51 Directo
Page 81 and 82:
PER CHRISTOFFERSON Age 42, Director
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ATTENDANCE AT BOARD MEETINGS IN 201
Page 85 and 86:
The Board of Directors’ report on
Page 87 and 88:
able on the intranet and ongoing em
Page 89 and 90:
Information for shareholderst Annua
Page 91 and 92:
Intrum Justitia’s annual report 2
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ANNUAL REPORT INTRUM JUSTITIA A N N U A L R EP O R T 2 0 ...

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