Incident reporting policy - Homerton University Hospital
Incident reporting policy - Homerton University Hospital Incident reporting policy - Homerton University Hospital
Ensuring that all junior doctors under their supervision are fully aware of this policy and organisationalarrangements and comply with it at all times.5.4 Assistant General Managers with responsibilities for Quality and RiskDivisional Risk Leads are responsible for:• Ensuring incidents are appropriately investigated within the divisions,• Recording incidents to Datix• Ensuring appropriate feedback mechanisms are in place.• Ensuring statistic incident data is presented at the divisional risk forums.• Holding incident investigations and witness reports on file where the incident scores red.• Providing incident information for the Trust‟s analysis report on the aggregation of Complaints,Litigation, Incidents and Pals (CLIP)5.5 Managers / Department Heads (including Senior Staff on duty)Managers have a duty to:• Ensure that all staff are made aware of this policy and its associated procedures and guidelines andare informed of how to access electronic incident report forms;• Ensure that this policy, and its associated procedures and guidelines, are implemented within theirareas of responsibility;• Ensure that staff understand how to use electronic incident reporting;• Ensure, following an incident that the appropriate sections of the incident report are accuratelycompleted on Datix within the identified timescales and forwarded to the appropriate designatedperson;• Review and take appropriate action to address, all incidents reported to them via Datix.• Ensure that any equipment involved in an incident is removed from use and clearly labeled as unsafewith the appropriate person(s) notified in order for it to be tested;• Ensure full and open communication with those staff who have been directly involved in an incident;• Ensuring directly involved staff have generalized feedback of the preliminary investigation• Are involved in the investigation where appropriate;• Seek appropriate feedback from the final investigation and resultant action plan.5.6 Individual employeesAll Trust employees have a duty to:• Report any incident or near miss to their supervisor as soon as reasonable practicable, manager orperson in charge as soon as possible;• Ensure that the details of the incident are accurately and fully recorded electronically via Datix(available through the Trust Intranet).Where an employee is unable to report the incident, i.e. as a result of injuries sustained, unconsciousnessetc., the responsibility for reporting will rest with their manager.5.7 Contractors, Volunteers, students, work experience placementsContractors, Volunteers, students, work experience placements etc: are to report any incident to a memberof staff who will then have the responsibility for reporting.5.8 Risk ManagementThe Risk Management Department has a duty to:• Develop and maintain procedures and guidelines to facilitate the implementation of this policythroughout the Trust.• Maintain a database of all incidents.• Produce reports for relevant Trust Committees to assist in the identification of risk and trends inincident occurrence.• Report incidents to appropriate external agencies in accordance with procedure.• Provide staff with support and guidance when approached.Page 5 of 47
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Ensuring that all junior doctors under their supervision are fully aware of this <strong>policy</strong> and organisationalarrangements and comply with it at all times.5.4 Assistant General Managers with responsibilities for Quality and RiskDivisional Risk Leads are responsible for:• Ensuring incidents are appropriately investigated within the divisions,• Recording incidents to Datix• Ensuring appropriate feedback mechanisms are in place.• Ensuring statistic incident data is presented at the divisional risk forums.• Holding incident investigations and witness reports on file where the incident scores red.• Providing incident information for the Trust‟s analysis report on the aggregation of Complaints,Litigation, <strong>Incident</strong>s and Pals (CLIP)5.5 Managers / Department Heads (including Senior Staff on duty)Managers have a duty to:• Ensure that all staff are made aware of this <strong>policy</strong> and its associated procedures and guidelines andare informed of how to access electronic incident report forms;• Ensure that this <strong>policy</strong>, and its associated procedures and guidelines, are implemented within theirareas of responsibility;• Ensure that staff understand how to use electronic incident <strong>reporting</strong>;• Ensure, following an incident that the appropriate sections of the incident report are accuratelycompleted on Datix within the identified timescales and forwarded to the appropriate designatedperson;• Review and take appropriate action to address, all incidents reported to them via Datix.• Ensure that any equipment involved in an incident is removed from use and clearly labeled as unsafewith the appropriate person(s) notified in order for it to be tested;• Ensure full and open communication with those staff who have been directly involved in an incident;• Ensuring directly involved staff have generalized feedback of the preliminary investigation• Are involved in the investigation where appropriate;• Seek appropriate feedback from the final investigation and resultant action plan.5.6 Individual employeesAll Trust employees have a duty to:• Report any incident or near miss to their supervisor as soon as reasonable practicable, manager orperson in charge as soon as possible;• Ensure that the details of the incident are accurately and fully recorded electronically via Datix(available through the Trust Intranet).Where an employee is unable to report the incident, i.e. as a result of injuries sustained, unconsciousnessetc., the responsibility for <strong>reporting</strong> will rest with their manager.5.7 Contractors, Volunteers, students, work experience placementsContractors, Volunteers, students, work experience placements etc: are to report any incident to a memberof staff who will then have the responsibility for <strong>reporting</strong>.5.8 Risk ManagementThe Risk Management Department has a duty to:• Develop and maintain procedures and guidelines to facilitate the implementation of this <strong>policy</strong>throughout the Trust.• Maintain a database of all incidents.• Produce reports for relevant Trust Committees to assist in the identification of risk and trends inincident occurrence.• Report incidents to appropriate external agencies in accordance with procedure.• Provide staff with support and guidance when approached.Page 5 of 47