Tan Sri Mohd Sidek Hassan

At Your ServiceThe success of our enforcement is dependent on our ability to deter road usersfrom potentially being and causing a danger to the safety and security of othermembers of the public. We have often been criticised for being lackadaisical andsloppy in our enforcement, relenting to onsite settlement of “boleh bincang” andthe excruciating queues at JPJ transaction counters.Today, you can transact with the JPJ from your bedroom outside office hours. Weare online for all key services. But like all institutions, the ultimate challenge, andno doubt strength, is in its people and their quality.The JPJ recently launched its Integrity Plan with the sole aim of enhancing the qualityof its most valuable asset, human capital. This plan includes programmes to provideeffective public service delivery through human capital integrity development. Withregards to enforcement, this plan underlines three major thrusts, underpinned byprofessionalism, transparency and competency.The quality of road transport enforcement and policing is imperative to the JPJ. Ifwe achieve the intended quality in our personnel, our enforcement benefits equally– in essence, making our roads safe. To achieve this, we realise that the basic tenetof round-the-clock enforcement is key.JPJ’s enforcement can no longer be an “8-to-5” affair. We can no longer be content with“knee-jerk reactions” to rising issues. Withover 16 million registered vehicles plyingour roads, omnipresence in enforcement istantamount to road safety.Within this, too, lies the responsibilities of the public. The idea that, “There aren’tany policemen or JPJ officers around, so it’s time to jump the red light. After all, Iam the only one waiting at this junction”, needs to stop.We must attain the basic civic characteristic of self-regulating our behaviour. Inthe case of the traffic lights, we must inculcate the behaviour of, “A law is stilllaw. I don’t mind losing some seconds as long as I arrive home safely”. The JPJ hasinitiated 24-hour enforcement since 2007, which places visibility of enforcement38