Tan Sri Mohd Sidek Hassan

At Your ServiceHowever, we also need to have systems in place to manage, reward and recogniseperformance.This include the Malaysian Remuneration System, the incorporation of annual worktargets, key performance indicators (KPIs), psychological development programmesand even psychological health programmes. The Public Service Excellence Modelis an over-arching, non-prescriptive one based on nine elements: one driver, threeenablers, and five results.The driver of this excellence model is the need for exemplary leadership that iscoupled with shared vision and value.It is towards this end that the public service inculcates leadership and high-conceptskills of seeing the forest for the trees and seeing “around the corner” amongits senior managers. As such, there is a need for continuous review of existingstructures, schemes of service and posts as a measure of capacity enhancement.To enhance the capacity and capability of the talent pool, the Competency LevelAssessment (PTK) was introduced.The PTK seeks to encourage the use ofknowledge, skills, creativity, and innovationat work while promoting a culture ofteamwork and organisational learning. It alsoprovides due recognition to public servantsthrough salary increment and careeradvancement.However, just as important is to shape a high performance work culture throughfocusing on the inculcation of good ethics and values.18