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Community Accountability Programs Information ... - Ministry of Justice

Community Accountability Programs Information ... - Ministry of Justice

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service. (For details on the provincial Helpline for victims, see page 23.)Some victims may already be involved with a victim servicesorganization. If so, that agency would be responsible for ensuringconsistency <strong>of</strong> service and ongoing support.• Ensure that program volunteers receive training on victimization andtrauma.Victim support servicesThe Victim Services Division <strong>of</strong> the <strong>Ministry</strong> <strong>of</strong> Public Safety and SolicitorGeneral funds a province-wide network <strong>of</strong> victim services programs thatprovide victims <strong>of</strong> crime with emotional support and practical assistancethroughout the justice process, and help them recover from the impact <strong>of</strong>crime.There are two general categories <strong>of</strong> victim support services: police-basedvictim services and specialized victim services. If more than one service isavailable in an area, protocols exist to ensure that services are coordinated.POLICE-BASED VICTIM SERVICESServing as the first point <strong>of</strong> contact for victims, these agencies areresponsible for the following:• Providing information, practical assistance, and emotional support tohelp the victim fully participate in the criminal justice system• Serving as a link between the victim and the justice system• Making referrals to resources• Serving secondary victims <strong>of</strong> crime, such as relatives, friends, andwitnesses• Providing some mobile crisis servicesSPECIALIZED VICTIM SERVICESThese agencies assist victims <strong>of</strong> sexual <strong>of</strong>fences, violence against women inrelationships, and child sexual abuse by providing the following:• <strong>Information</strong>, practical assistance, and emotional support• Crisis servicesGuidelines for Working with Victims and Offenders 22

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