Community Accountability Programs Information ... - Ministry of Justice

clarify the offender’s version of the incident until agreement is reachedabout what happened.2. The victim and his or her supporters then talk about the effects of theoffence on them.3. The offender’s support group also talk about how the incident affectedthem.4. With the help of the facilitator, the group achieves consensus on anagreement that describes the actions needed to repair the harm andaddress the offender’s behaviour.HEALING CIRCLES/CIRCLE REMEDY APPROACHESCircle remedies use traditional First Nations justice methods to resolvecriminal behaviour. The circle is an inclusive process in which the entirecommunity is encouraged to express thoughts and feelings about anoffence and participate in finding a remedy that will promote healing. Thecircle also often functions as a pre-sentence advisory process for the court.A circle can be used as a forum for the offender, victim, members of thejustice system, and the community to collectively decide on consequencesfor an offence. The goal of the circle is to restore balance and harmony tothe community. It creates an atmosphere of equality and is thus consideredto be conducive to healing.First Nations elders play a key role in circle remedies as their life experienceand knowledge guide all aspects of community life and they are held in highregard for their wisdom. After speaking to the offender about his or herharmful behaviour, the elders consider the nature of the offence, its impacton the victim, and the concerns of the other participants. The remedy theychoose is intended to promote healing for all parties and re-integrate theoffender into the community.NEIGHBOURHOOD ACCOUNTABILITY BOARDS/PANELSNeighbourhood accountability boards determine appropriate sanctions foroffenders who have committed crimes in the community. The board usuallyconsists of three trained community members who meet with the offenderand his or her family. Often the victim and his or her support group areinvolved as well. The community members hear from all parties present,and the circumstances of the crime are discussed. These panels alsoattempt to identify and address the underlying problems that may havecontributed to the criminal behaviour.Restorative Justice: Promoting Community-Based Responses to Crime 11

After the process is complete, the board decides on appropriate reparationmeasures. An agreement is then drawn up that the offender is expected tofulfil. A panel member is chosen to act as a mentor for the offender andensure that the terms of the agreement are completed. Once the agreementhas been fulfilled, a final meeting takes place between the panel and theoffender. At this meeting the panel congratulates the offender forcompleting the agreement and making amends. The meeting also brings theincident to a close and assures the offender of his or her continuedmembership in the community.With volunteers acting as mentors for offenders, this model encourages ahigh degree of community participation and commitment. Note, however,that while “justice committees and panels almost certainly embrace theaims of restorative justice … they fall short of the practice of restorativejustice when panel members make decisions on behalf of the victim,offender, and the community most closely affected by a crime.” 1 Includingall parties (victim, offender, and the community) increases the restorativenature of this model.Staying true to the vision of restorative justiceThe Province of BC does not endorse any particular restorative justicemodel but supports the adoption of restorative approaches as a generalobjective. If your community decides to develop its program along the linesof one model, you may incorporate elements from other models that meetyour community’s needs.Regardless of the model you select, keep in mind the key elements thatdefine restorative justice programs. Asking yourself the following questionswill help you express the essence of restorative justice: 2• Who has been hurt?• What are their needs?• Whose obligations are these?1 Susan Sharpe. Restorative Justice: A Vision for Healing and Change. Edmonton: EdmontonVictim Offender Mediation Services, 1998, p. 38.2 Howard Zehr. The Little Book of Restorative Justice. Intercourse, PA: Good Books, 2002,p. 38.Restorative Justice: Promoting Community-Based Responses to Crime 12

• Who has a stake in this situation?• What is the appropriate process to involve stakeholders in an effort toput things right?When developing the process to be used in your community, consider thefollowing: 3• Address harms, needs, and causes.• Hold victim involvement as central.• Involve all the relevant stakeholders. Ensure preparation and safety forall participants.• Facilitate dialogue among all those who are involved, and provideopportunities for participatory decision making. Treat all parties withrespect.• Encourage offenders to take responsibility.• Strive for offender reintegration into the community.• Ensure adequate resources for reparation and reintegration.• Address systemic pressures toward crime.To gauge where your program fits within restorative approaches, use the“restorative justice yardstick” 4 shown on the following pages.3 This list combines suggestions made by Susan Sharpe in Restorative Justice: A Vision forHealing and Change, p. 19, and by Howard Zehr in The Little Book of Restorative Justice,p. 55.4 Howard Zehr. Changing Lenses: A New Focus for Crime and Justice. Scottdale, PA: HeraldPress, 1990, p. 54.Restorative Justice: Promoting Community-Based Responses to Crime 13

Restorative Justice YardstickDo victims experience justice?Do offenders experience justice?Is the victim-offender relationshipaddressed?Are community concerns takeninto account?• Do victims have sufficient opportunities to telltheir truth to relevant listeners?• Do victims receive needed compensation orrestitution?• Is the injustice adequately acknowledged?• Are victims sufficiently protected againstfurther violation?• Does the outcome adequately reflect theseverity of the offence?• Do victims receive adequate information aboutthe crime, the offender, and the legal process?• Do victims have a voice in the legal process?• Is the experience of justice adequately public?• Do victims receive adequate support fromothers?• Do victims’ families receive adequate assistanceand support?• Are other needs – material, psychological, andspiritual – being addressed?• Are offenders encouraged to understand andtake responsibility for what they have done?• Are misattributions (distortions of fact, falseblaming, etc.) challenged?• Are offenders given encouragement andopportunities to make things right?• Are offenders given opportunities to participatein the process?• Are offenders encouraged to change theirbehaviour?• Is there a mechanism for monitoring orverifying these changes?• Are offenders’ needs being addressed?• Do offenders’ families receive support andassistance?• Is there an opportunity for victims andoffenders to meet, if appropriate?• Is there an opportunity for victims andoffenders to exchange information about theevent and about one another?• Are the process and the outcome sufficientlypublic?• Is community protection being addressed?• Is there a need for restitution or a symbolicaction for the community?• Is the community represented in some way inthe legal process?Restorative Justice: Promoting Community-Based Responses to Crime 14

Is the future addressed?• Is there provision for solving the problems thatled to this event?• Is there provision for solving problems causedby this event?• Have future intentions been addressed?• Are there provisions for monitoring andverifying outcomes and for problem solving?Things to considerAnyone involved in developing a Community Accountability Program mustbe aware of the impact that the program can have on people’s lives.Because of the potential for intrusiveness, it should be undertaken withcare. A cardinal rule of the program must be “Do no further harm.” You willneed to make every effort to ensure that victims are not re-victimized whenthey participate in the program, that offenders are dealt with fairly and inan appropriate manner, and that all participants are treated with respectand dignity at all times.This section highlights some very important considerations for you to keepin mind before starting a program. While many of these issues arediscussed in greater detail in Part 3, they are introduced here to emphasizetheir importance in the program planning process.Accepting referralsBe aware of the types of cases that your program should and should notaccept. Community Accountability Programs should not handle cases thatinvolve violence against women in relationships, sexual offences, child abuse,or hate crimes.Community Accountability Programs should review the categories ofoffences and ensure that they do not accept referrals for cases that fall intoCategories 1 and 2. See Appendix A for an overview of the types of casesthat fall into each category.Crown counsel has policies that provide guidance on the types of cases forwhich alternative measures would and would not be an appropriateresponse. These policies are currently being updated and are therefore notRestorative Justice: Promoting Community-Based Responses to Crime 15

included in this guide. If you have concerns about the suitability of areferral you receive from police or Crown counsel, consult Crown.Responding to client needs• Let victims know that they may choose not to participate in theprogram. Regardless of their choice, inform them of communityresources and services available to them.• Inform offenders that they have the right to have counsel presentthroughout the process.• Be aware of the issues and barriers that people from diverse culturesand communities face. Strive to respond to their needs in a culturallycompetent and inclusive manner. For information on culturalcompetence resources, contact the Aboriginal, Multiculturalism andImmigration Programs Department of the Ministry of Community,Aboriginal and Women’s Services at http://www.mcaws.gov.bc.ca/amip.• Respond appropriately to clients with special needs, such as FetalAlcohol Spectrum Disorder (FASD), Attention Deficit HyperactivityDisorder (ADHD), or other mental, physical, or emotional conditions.• When convening a non-judicial conference to discuss the circumstancesof an offence, be prepared to deal with underlying issues that maysurface. For example, you may learn that the victim of the offence or theoffender has a history of abuse. Ensure that your program is able toaccess the appropriate community resources to assist with issues thatmay arise.Figure 2: Underlying IssuesAt non-judicial conferences, victims or offendersmay disclose underlying issues. In many cases, thecrime for which the conference was convened is anindicator of other problems that the offender isdealing with, such as drug abuse, violence in thehome, problems with peers, relationship violence,etc. Victims may also disclose issues of their own.Make sure that your program develops protocols fordealing with such disclosures. Your program shouldalso establish links with community agencies thatcan provide the appropriate support in the event ofa disclosure.Restorative Justice: Promoting Community-Based Responses to Crime 16

Administering the program• Ensure that victims and offenders have given written consent forprogram volunteers to contact them. Police should obtain consentbefore they refer the case to your program.• Be aware of the potential for conflict of interest. For example, in somecases, a program volunteer may know the family of either the victim orthe offender. Establish policies to deal with such situations before theyarise.• Enforce policies to safeguard confidentiality and privacy.♦ Confidentiality is a key ethical issue for service providers. Policies onconfidentiality must be in place, and all volunteers should be awareof and understand them. Observing strict rules of confidentialitywill help you protect your program and the people it serves.♦ Be aware that there are limits to confidentiality, and inform programparticipants accordingly. Non-judicial conference records, forexample, may be subpoenaed by the court. In addition, programvolunteers have a legal duty to report any disclosures of child abuseor neglect, or suspected child abuse or neglect.♦ Ensure that information on offenders participating in pre-chargediversion is not entered into police databases, such as CPIC andPIRS. Check with your local detachment about this issue. As amatter of policy, if offenders are being dealt with in a pre-chargediversion program, their case files should not be entered into thesesystems. If the file is entered as a matter of procedure, thedetachment should ensure that the offender’s record is not flaggedas a criminal record.• Establish and enforce records management policies. These policiesshould address issues such as where program files will be stored and forhow long, who will have access to these files, and what types ofinformation will be documented. More information on recordsmanagement concerns is provided on page 41.• Ensure that your program has adequate insurance coverage. Limitedinsurance coverage is available to programs across BC through theprovincial government. For more information, see page 42.Restorative Justice: Promoting Community-Based Responses to Crime 17

Guidelines for Working with Victimsand OffendersThe victim’s perspectiveRespect for the victim is key to an effective Community AccountabilityProgram. Program volunteers must understand the impact of crime onpeople and must be sensitive to the legitimate concerns of victims.The rights of victimsProvincial and federal legislation, such as the Victims of Crime Act, theYouth Criminal Justice Act (YCJA), and the Criminal Code contain provisionsthat uphold the rights of victims.British Columbia’s Victims of Crime Act recognizes a victim’s right to:• Be treated with courtesy and respect by all justice personnel• Receive information on the justice system, victim services, and relatedlegislation• Receive, on request, certain case-specific information on investigation,prosecution, sentencing, and release• Be given a reasonable opportunity to provide victim impact informationfor presentation to the court before sentencing of the offender• Receive independent legal representation if an application has beenmade for disclosure of his or her personal recordsThe federal Youth Criminal Justice Act also contains several references tothe rights and needs of victims. The Act states that:• Victims should be treated with courtesy, compassion, and respect fortheir dignity and privacy, and should suffer the minimum degree ofinconvenience as a result of their involvement with the youth criminaljustice system.• Victims should be provided with information about the proceedings andgiven an opportunity to participate and be heard.Guidelines for Working with Victims and Offenders 18

• If a young person is dealt with by an extrajudicial sanction, a policeofficer, the Attorney General, the provincial director, or anyorganization established by a province to provide assistance to victimsshall, on request, inform the victim of the identity of the young personand how the offence has been dealt with.Under the Criminal Code, victims of crime are entitled to submit victimimpact statements to the court during the sentencing phase. These impactstatements describe “the harm done to, or loss suffered by, the victimarising from the commission of the offence.” When determining theappropriate sentence for an offender, the court is required to consider thesestatements. The victim may also read this statement in court (uponrequest) or present it in any other manner the court considers appropriate.It is worth noting that under the Criminal Code, the term “victim” refers to“a person to whom harm was done or who suffered physical or emotionalloss as a result of the commission of the offence.” If that person is dead, ill,or otherwise incapable of making an impact statement, he or she may berepresented by a spouse or common-law partner, a relative, or anyone whohas custody of that person or is responsible for the care or support of thatperson or any dependant of that person.The Criminal Code recognizes the victim’s right to restitution as well as toan acknowledgment, by the offender, of the harm that he or she has causedthe victim. In fact, Section 718 of the Criminal Code states that theobjectives of sentencing include the following: “to provide reparations forharm done to victims or to the community” and “to promote a sense ofresponsibility in offenders, and acknowledgment of the harm done tovictims and to the community.”The Victims of Crime Act and documents listing references to victims in theYouth Criminal Justice Act and the Criminal Code are included inAppendices B, C, and D, respectively.Dynamics of victimizationCommunity Accountability Programs can help victims recover from theharm caused by crime. However, to work effectively with victims, programvolunteers must understand the impact of crime, the factors that affect theintensity and duration of that impact, and the needs that victimsexperience.Guidelines for Working with Victims and Offenders 19

Crime impacts victims in four ways:• Physical: Victims may experience physical injury as a result of the crimeor physiological reactions to the related stress.• Financial: Victims may experience the financial impact either as a directresult of the crime or as a result of not being able to work or havingincreased expenses (medical, child care, and other costs).• Emotional/psychological: Whether the crime is property-related orinvolves personal injury, victims experience varying degrees of impact,such as feeling violated, vulnerable, fearful, or disillusioned.• Secondary: The secondary impact of crime may involve a lack of supportservices, an inappropriate intervention following the crime, theintrusive elements of the investigation, or feelings of isolation,exclusion, or being judged by others.The impact of crime is affected by various factors, including:• Degree, severity, or duration of the crime• Victim’s relationship to the offender• Victim’s current life circumstances• Victim’s past experiences• Victim’s coping mechanisms• Service and support received from the immediate responder and others• Outcome of the justice processVictims of crime often share certain needs:• Safety: To have their sense of security restored• Information: To be kept informed and to receive accurate andcomprehensive information• Support: To be heard and supported as they move through the justiceprocess• Referrals: To be referred to victim services or other appropriate agencies• Choice: To be included in the decision-making process• Closure: To be informed of the final outcome of the caseGuidelines for Working with Victims and Offenders 20

Guidelines for working with victims• Be aware of the dynamics of victimization. Be especially sensitive to thefact that victims may be vulnerable to pressure from anyone seen as anauthority figure (e.g., a police officer, volunteer, even the offender).• When assessing a referral, determine whether participation in theprocess may jeopardize the victim’s emotional, psychological, orphysical safety.• Give victims complete and accurate information about the restorativejustice process, their choice to participate, and the limits toconfidentiality and privacy. Make sure that victims understand that thegoal of the process is not reconciliation and that there is no expectationthat they will forgive the offender.• Be aware that a victim’s readiness to participate in the process isaffected by various factors and that he or she will require support whendeciding whether to participate. Victim services programs have themandate and expertise to provide that support. (For more informationon victim services programs, see page 22.)• Ensure that the victim is represented at the non-judicial conference todiscuss the circumstances of the offence. If the victims themselvescannot or are unwilling to attend, have the victim impact statementread at the conference, or arrange for a surrogate to represent thevictim’s perspective and concerns.• Ensure that victims are informed about the outcome of the process andany agreement that the offender is expected to fulfil. Recognize that theoutcome for the victim is as important as the outcome for the offenderor the community.• Familiarize yourself with the victim support organizations in your area.You will need this information in order to make effective referrals. (Formore information, see page 22.)• With the help of these organizations, develop a checklist of victimconcerns that may arise before, during, and after the non-judicialconference. This checklist will enable you to provide victims with thepre- and post-conference support they need.• Work with these agencies to ensure that victims’ needs are met.Consult with victim services staff and volunteers, and include them aspartners in your community work. (See Appendix E.)• When you meet with victims, find out whether they are aware of thesupport services available to them and whether they have receivedGuidelines for Working with Victims and Offenders 21

service. (For details on the provincial Helpline for victims, see page 23.)Some victims may already be involved with a victim servicesorganization. If so, that agency would be responsible for ensuringconsistency of service and ongoing support.• Ensure that program volunteers receive training on victimization andtrauma.Victim support servicesThe Victim Services Division of the Ministry of Public Safety and SolicitorGeneral funds a province-wide network of victim services programs thatprovide victims of crime with emotional support and practical assistancethroughout the justice process, and help them recover from the impact ofcrime.There are two general categories of victim support services: police-basedvictim services and specialized victim services. If more than one service isavailable in an area, protocols exist to ensure that services are coordinated.POLICE-BASED VICTIM SERVICESServing as the first point of contact for victims, these agencies areresponsible for the following:• Providing information, practical assistance, and emotional support tohelp the victim fully participate in the criminal justice system• Serving as a link between the victim and the justice system• Making referrals to resources• Serving secondary victims of crime, such as relatives, friends, andwitnesses• Providing some mobile crisis servicesSPECIALIZED VICTIM SERVICESThese agencies assist victims of sexual offences, violence against women inrelationships, and child sexual abuse by providing the following:• Information, practical assistance, and emotional support• Crisis servicesGuidelines for Working with Victims and Offenders 22

• Information on the justice system, court accompaniment, and thirdpartyreports• Referrals to other resources• Services specific to particular cultural communitiesYou will find a directory of victim services programs at the following Website: http://www.pssg.gov.bc.ca/victim_services/index.htm.In addition to this network of programs, the Victim Services Divisionprovides the following support services:• VictimLINK (1 800 563-0808) is a 24-hour, toll-free, multilingual,province-wide telephone service that provides support and informationto victims of crime. VictimLINK provides information and referralservices to all victims and immediate crisis support to victims of familyand sexual violence.• The Crime Victim Assistance Program (1 866 660-3888) provideseligible victims, immediate family members, and witnesses withfinancial and other benefits.A caution about power-based crimesIn Part 1 of this manual, the caution was made that Community Accountability Programsshould not handle cases that involve violence against women in relationships, sexual offences,child abuse, or hate crimes.These crimes are often referred to as “power-based crimes.” These are crimes in whichoffenders abuse the power they hold over the victim, and the victim feels powerless toresist, avoid, or even speak about what is going on. The power that these offenders wieldmay be physical, emotional, psychological, social, or financial in nature, and is often basedon gender, age, relationship, ability, race, country of origin, sexual orientation, or physicalsize. Most victims of crime feel that their ability to make a free choice has been diminishedas a result of the experience. Victims of power-based crimes feel this more acutely. Hence,they usually require more attention and intensive support than can be provided by aCommunity Accountability Program.Guidelines for Working with Victims and Offenders 23

Dealing with the offenderBesides formal court proceedings, there are two methods for holding aperson accountable for offences. These are:• Informal police-initiated resolution• Formal Crown-initiated resolution (also known as “alternative measuresprograms”)Both methods are used for adults and youth. For cases involving youngoffenders, the Youth Criminal Justice Act (ss. 4-12) outlines specificrequirements for the use of these methods, both of which are referred to inthe Act as “extrajudicial measures.”Extrajudicial MeasuresBoth the police and Crown have the ability to impose extrajudicial measures in certaincircumstances.• Informal police-initiated resolution is referred to in the YCJA as “informalextrajudicial measures.” Examples include warnings, cautions, and referrals tocommunity programs, such as Community Accountability Programs, which may helpthe young person avoid committing further offences.• Formal Crown-initiated resolution is referred to in the YCJA as “extrajudicialsanctions.” These sanctions are analogous to the alternative measures programsprovided for in the Criminal Code and the former Young Offenders Act. In these cases,Crown refers an individual to a probation officer or an accredited program. Formalconsequences are imposed if the individual fails to comply with the terms of his or heragreement. Extrajudicial sanctions are considered the most formal type of extrajudicialmeasure. 5For more information on extrajudicial measures and the YCJA, see Appendix F.Informal police-initiated resolutionWhen police attend the scene of an alleged offence, they investigate theincident, speak with the victim, interview witnesses, and deal with thealleged offender. If victims require support, the police officer refers them tovictim services organizations in the community. Once the police havedetermined, on reasonable and probable grounds, that a crime has been5 Under the Youth Criminal Justice Act, extrajudicial sanctions may be used only if theyouth admits to the offence and only if he or she cannot be adequately dealt withthrough the less formal measures, namely, a warning, caution, or referral.Guidelines for Working with Victims and Offenders 24

committed, they then decide how to address the actions of the allegedoffender.If the police believe that an incident warrants charges or authorizedalternative measures, they complete a Report to Crown Counsel (RCC) andsend it to the local Crown counsel. In some cases, however, the police mayexercise their discretion and deal with the situation in a way that does notinvolve Crown counsel and the courts. In effect, the police “divert” theperson away from the criminal justice system, choosing to handle the casethrough a process of informal resolution rather than proceeding withcharges.Informal resolution is used for less serious (Category 3 and 4) criminaloffences. (See Appendix A.) This approach includes actions such as:• Giving the offender an informal warning• Sending a formal caution letter to the offender. In the case of youngoffenders, the letter is also sent to their parents.• Referring the offender to a social, health, educational, or other agency• Facilitating an informal resolution between the victim and the offender• Referring the case to a Community Accountability ProgramFor cases involving youth, the Youth Criminal Justice Act contains manyprovisions that encourage the appropriate use of extrajudicial measures todeal with less serious offences. For example, under Sections 4 and 6 ofthe Act:• Police officers are required to consider using extrajudicial measuresbefore deciding to lay charges against a young person (s. 6).• Extrajudicial measures are presumed to be adequate for first-time, nonviolentyoung offenders (s. 4).• Extrajudicial measures may be used even if the young offender has aprevious record or has been dealt with previously through a restorativejustice process (s. 4).When an offence is dealt with through informal resolution, noformal charges are laid. If the offender does not comply with theterms of the informal resolution process, the Crown has no legalauthority to prosecute the original offence.Guidelines for Working with Victims and Offenders 25

The ability to track diverted cases, monitor their outcomes, and prosecutefor non-compliance are important considerations for some communities.Consult with your local police to find out whether they prefer that allreferrals be made by Crown counsel to an alternative measures program.Formal Crown-initiated resolution and alternativemeasuresUpon receiving an RCC from a police officer, Crown counsel reviews thereport and applies a two-part charge-approval test. The Crown firstdetermines whether there is a substantial likelihood of conviction or astrong body of evidence to present to the court. If so, the Crown thenassesses whether it is in the public interest to prosecute the case.In the charge-approval review process, Crown counsel may take one ofseveral actions:• Not approve the charge• Approve the charge and bring the matter to court• Issue a caution letter to the offender and, in the case of a young person,to the offender’s parents• Refer the offender to an authorized alternative measures program or toa probation officerAlternative measures (or, in the case of youth, extrajudicial sanctions) areprovided for under the Criminal Code and the Youth Criminal Justice Act.The legislation lists a number of pre-conditions for the use of alternativemeasures:• An agent of the Attorney General (Crown counsel) must confirm thatthere is sufficient evidence to proceed with the prosecution of theoffence and that prosecution of the offence is not in any way barred bylaw.• The measures must be part of a program of alternative measuresauthorized by the Attorney General.• The offender must be informed of the alternative measures and mustfully and freely consent to participate.• The offender must be advised of his or her right to be represented bycounsel before consenting to participate in the alternative measures.Guidelines for Working with Victims and Offenders 26

• The offender must accept responsibility for the act or omission of theoffence.• The offender does not express the wish to have any charges dealt withby the court.• An agent of the Attorney General (Crown counsel) is satisfied that suchmeasures would be appropriate, considering the needs of the offenderand the interests of society and the victim.The legislation also stipulates that, if a person who has been dealt with byalternative measures fails to comply with the terms of those measures, thecase may be returned to court for prosecution of the original offence.Most alternative measures programs are provided through CorrectionsBranch service contracts and, for young offenders, by youth probationofficers with the Ministry of Children and Family Development.In summary, there are two methods for holding a person accountable for anoffence outside of the court process:Also known asInformal resolutionCommunity AccountabilityProgramsInitiated by Police CrownFormal resolutionAlternative MeasuresAt the Pre-charge stage Post-charge stageOffenders areWarned, cautioned, or referredto a Community AccountabilityProgramUsed for Usually Category 3 and 4offences onlyReferred to an accredited programor probation officerCrown has discretion over whattypes of offences can be referredNon-compliance No recourse for non-compliance Cases can be returned to courtYCJA applicationRepresents the informal rangeof responses referred to as“extrajudicial measures”Represents the most formal typeof extrajudicial measure; referredto as “extrajudicial sanctions”Guidelines for Working with Victims and Offenders 27

Getting StartedIntroductionThe Province of British Columbia has supported the incorporation ofrestorative approaches within the justice system by expanding the use ofalternative measures 6 and encouraging the development of CommunityAccountability Programs. These approaches are often called “diversion.”Diversion is the practice of employing discretion to hold offendersaccountable, while avoiding having to turn to the courts to resolve lessserious offences. Diversion is used with both adult and young offenders.There are two types of diversion:• Informal police-initiated resolution, where police use theirdiscretion to refer minor offences at the pre-charge stage to localcommunity-based programs. The Youth Criminal Justice Act refers toinformal police-initiated resolution as an “extrajudicial measure”available to police when dealing with young offenders. Under theCriminal Code, police are empowered to use their discretion with adultoffenders.• Formal Crown-initiated resolution, where Crown uses its discretionto refer offences to an accredited alternative measures program, YouthJustice Services (probation), or Community Corrections (adultprobation) after the charge-approval process has been completed. TheYCJA refers to these programs as “extrajudicial sanctions.” These are atype of extrajudicial measure available for dealing with young offenders.While both types of diversion are referred to in the sections that follow,the focus of this manual is on pre-charge, informal police-initiatedresolution.6 These are measures other than court proceedings that may be used to deal with aperson who has committed an offence. Legislation stipulates that alternative measuresmay be used only if they do not endanger public safety and only if certain conditions aremet. (See page 26 for more information.) Alternative measures programs are available forboth adult and young offenders.Getting Started 28

Diversion strategies and measures benefit victims, offenders, andcommunities:• They take less time to initiate and complete than court proceedings, soresolutions are more immediate and meaningful to victims and offenders.• They can redress the impacts of the offence through restitution tovictims and the community rather than to the Crown.• In some cases, they may incorporate preventive measures, such ascounselling or training, that can reduce the likelihood of repeatedoffences. (The formal justice system also offers these measures.)• They provide a resolution for minor offences, which are often moreeffectively dealt with at the community level rather than by invokingthe full weight and complexity of court proceedings.• They allow victims to be more meaningfully involved in the resolution ofoffences, which provides for greater victim satisfaction in the process.• They eliminate the stigma of a criminal record for first-time offenderswho have committed minor offences.• They result in low rates of re-offending and recidivism, and in high ratesof offender compliance with the agreements reached through therestorative justice process.Developing a Community AccountabilityProgramThis section provides some practical advice on how to start a CommunityAccountability Program and identifies issues and challenges that requirecareful review. While each program will be delivered in a unique way, youmay wish to consider the following points as you begin to develop yours.Needs assessmentDEFINING YOUR COMMUNITYOne of the first steps in developing a Community Accountability Programis to define your community. It need not be limited to a geographic area,such as a small town, a school district, or a neighbourhood. It could be a“community of interest” (a shopping mall, for example).Getting Started 29

Defining your community also involves identifying your “justice partners” –the justice agencies, resources, and programs already in place in yourcommunity. For example, what organizations provide services for victims,offenders, and their families? Invite these groups to join or assist you. Askthem to identify gaps in their ability to provide assistance, and exploreways to work with or build on existing services. This will help ensure thatyour program does not duplicate existing resources.GATHERING INFORMATIONKeeping in mind the guidelines for accepting referrals (see page 15),determine what your community’s concerns are. The following questionsmay help:• What types of offences are committed in your community?• How many youth and adult offenders are there?• What are the demographics of your community?• What justice resources are available?• What gaps exist in the way justice is being served in your community?• How are victims supported?• How do justice system agencies and your community relate to oneanother?There are several ways to begin answering these questions:• Review reports on police statistics, victimization, public safety, crimeprevention, and other issues.• Do some research on Community Accountability Programs.• Consult the police for information on local crime problems.• If you are not already familiar with the types of crime that occur in yourcommunity, attend court proceedings to gain a better understanding.• Ask community members about their perceptions of crime and whatcan be done about it.ANALYZING THE INFORMATIONWhen you have gathered enough information, analyze it. Examine factorssuch as the nature of the harm caused to victims, the types of offenders,Getting Started 30

and how offences are affecting your community. The information andanalysis will help you develop a community profile, which will provide asolid foundation for your initiative and help you generate the communitysupport you will need to develop your program.For more information on the needs assessment process, refer to the bookletentitled Identifying Your Community’s Crime Problem: A Guide to NeedsAssessment. This booklet forms part of the Safe Communities Kit and can bedownloaded from the Ministry of Public Safety and Solicitor General Website at www.pssg.gov.bc.ca/community_programs. To order a copy onCD-ROM, contact Community Programs Division. (See page 4 for contactinformation.)Community participationINFORMING THE COMMUNITYThe next step in developing a Community Accountability Program is to calla community meeting. This will allow you to present your information andideas about developing a restorative justice program. It is an effective wayto generate community interest and get people involved.When planning your community meeting, consider the following:• What do you want to achieve through this meeting?• What is the most effective way to present your ideas?• Where is the best place to hold it, and how long should it last?• How should you get the word out so that you can include as manypeople as possible?• How can you ensure that you are reaching out to everyone in yourcommunity and that all sectors and groups are represented?• Do members of your community have any travel or commutingconcerns that may affect their ability to attend?When drawing up an invitation list, you may wish to includerepresentatives from local government, justice-related organizations, andother community groups that may have knowledge of and experience in thejustice system or restorative justice approaches. Make sure to invitecriminal justice partners from your community, such as the police, Crowncounsel, probation officers, and victim services organizations. They may beGetting Started 31

able to help identify steps you should take in establishing your program,and provide information and expertise. Always keep your criminal justicepartners involved and informed about the progress of your program.During the meeting, present the community profile you have drawn up andthe ideas you have for a Community Accountability Program. After a fulldiscussion, canvass interest in the program and encourage individualcommitment to doing further work.If you need help in determining appropriate contacts in your community orplanning your meeting, contact Community Programs Division. (See page 4for contact information.)ORGANIZING A STEERING COMMITTEEOnce you have held a community meeting and obtained support for yourinitiative, you will be ready to form a steering committee, whose primaryrole is to oversee the development of your Community AccountabilityProgram. The committee will be responsible for the following:• Determining how the program should be developed, implemented, andadministered• Building a strong relationship with local justice partners• Developing program policies and procedures• Identifying volunteer orientation and training needs• Obtaining support for the program from local businesses and othercommunity groups• Raising fundsThe steering committee will not necessarily participate in day-to-dayprogram operation, although some committee members may eventuallychoose to become involved (as facilitators, for example) once the programis up and running.The membership of the steering committee should reflect the diversity ofyour community. Make sure to include representatives from:• Local police• Local government• Various cultural groupsGetting Started 32

• Victim services and other justice organizations• Schools• Businesses• Religious organizations• Recreational services• Social services• Offender groups• The justice systemCOMMUNICATIONS – BUILDING AND MAINTAINING COMMUNITY SUPPORTThe success of any Community Accountability Program depends oncommunity support. To build and maintain support, devise acommunication strategy that reaches individuals and groups representingthe various interests and cultures of your community.Establishing contact with local media can result in significant exposure foryour program, which in turn can help with public awareness, fundraising,and volunteer recruitment. Find opportunities to tell people about yourprogram, such as:• Radio interviews and local cable TV shows• Distribution of written materials• Presentations to religious organizations, civic groups, college or highschool classes, violence prevention groups, local or provincialgovernment agencies, and social groupsBuild your message around stories of real-life experiences, especially thoseabout local people or conditions. Be careful, however, to respectconfidentiality.Highlight the differences between Community Accountability Programs andthe court system. Let people know why you believe the restorative justiceapproach will benefit your community.Getting Started 33

GOAL SETTINGAlong with these organizational, research, and public awareness efforts,you will need to focus time and energy on defining and developing yourCommunity Accountability Program.The first step in defining your program is to establish its purpose andobjectives. The purpose (often referred to as a “mission statement”) is theprogram’s overall aim and its reason for being. It describes in general termswhat you intend to accomplish. Keep your mission statement as simpleand concise as possible.Objectives, on the other hand, are specific targets you want to achieve.They should be stated in clear and measurable ways as they will be yourbasis for evaluating the program later on.To set your program purpose and objectives, draw on the results of yourresearch and community consultations. Review the community profile youdeveloped. Consider the following questions:• What issues generated the ideas for your program?• What community crime concerns will your program address?• What gaps in service will it meet?• What clientele will it work with – adults, youth, or both?• What are its limits?• What restorative justice model will it implement?If you need help in articulating your program’s mission and objectives,consider approaching other community programs for advice or consult thefollowing Safe Communities Kit booklets:• Getting Your Crime Prevention Strategies Underway: Project PlanningGuide• Splash and Ripple: Using Outcomes to Design and Guide CommunityJustice Work(See page 31 for details on how to obtain a copy of the Safe CommunitiesKit.)Once you have set your program goal and objectives, you will need adetailed plan for program development and implementation. Create aworkplan that lists all the activities to be completed. Identify who willGetting Started 34

undertake each action, and set realistic timelines. This exercise will helpyour group set priorities. This is important because the success of acommunity program often depends on how thoroughly a workplan isdeveloped and followed.Funding and resourcesThink about the funding and resources you will need to establish yourprogram, and identify possible sources of assistance. There may be anumber of sources right in your community. Social organizations,municipal agencies, and local businesses may see a vital need for aCommunity Accountability Program and may be willing to provide fundingor in-kind assistance. Strive to keep your program as self-sufficient aspossible to ensure that it stays community-driven and that yourcommunity members feel they have ownership of an initiative thataddresses their needs.The Ministry of Public Safety and Solicitor General recognizes thatprograms may require start-up funding (for initial research, development ofcommunication materials, volunteer outreach, etc.) as well as support forongoing operations. For more information on the financial assistanceavailable through the ministry, refer to page 49.VolunteersRECRUITMENTYour program will need dedicated volunteers who are trained to work withand support victims and offenders. Recruiting good volunteers is not aquick or simple process. It requires public promotion of your program andsufficient time for screening and training. Since cases will be dealt with atvarious times of the day, you will need as many volunteers as possible tocover each day’s schedule. Determine how many volunteers you need andthen allow for more, in case some of them find that they cannot commitmuch time to the program.When planning your recruitment efforts, consider the following:• How many volunteers are necessary to make the program function?• How can you ensure that the volunteers you recruit are representativeof the community?Getting Started 35

• What responsibilities will volunteers have?• Who will screen volunteers and how will that be done?• What kind of training will volunteers need?• What kind of support will they need?Consider holding a volunteer recruitment meeting. Have volunteerapplication forms, sign-up sheets, and clearly worded job descriptionsavailable at the meeting. Ask those in attendance to spread the word. Postsigns throughout the community, including at the volunteer bureau.ORIENTATION AND TRAININGVolunteer training is an ongoing process. Its goal is to ensure thatvolunteers who work with victims and offenders respect the rights of theseindividuals and strive to meet their needs. Adequate training also ensuresthat volunteers feel prepared and able to fulfil the tasks assigned to them.If you need help in developing your training plan, consider approachingother community-based programs for advice. (Check the ProvincialDirectory of Restorative Justice Programs found in Appendix G.) Yourcriminal justice partners (local victim services organizations in particular)may have information and resources that could assist you. Your ownvolunteers may have expertise in particular areas or may know other peoplewho can help.When deciding when and where to hold your orientation and trainingsessions, try to be flexible as volunteers will likely have othercommitments. Be prepared to hold the sessions more than once to ensurethat everyone receives the necessary information.Include the following topics in your training sessions:• Overview of restorative justice• Your program model• Job descriptions, roles, and responsibilities• Program policies and procedures• Skills training on facilitation, mediation, conflict resolution, andcommunicationGetting Started 36

• Effects of victimization• Working with victims and offenders• Relevant legislation, such as the Victims of Crime Act, the CriminalCode, and the Youth Criminal Justice Act• How the justice system operates• Working with justice system partners• Cultural sensitivity• Dealing with crises and complaintsMore information on training resources is provided in Appendix H.MOTIVATION AND RETENTIONYou should also consider how you will maintain your volunteer base onceit is established. Develop strategies for ongoing recruitment, for ensuringthat the work volunteers do for your program is meaningful and rewarding,and for recognizing their talents and participation. This can be done in avariety of ways. Here are some examples:• By providing training opportunities, you give volunteers the expertise tomake their work more productive and enjoyable. This can help yourprogram retain volunteers.• Thank-you notes, awards, certificates, acknowledgements, and evenprizes show everyone that their work is appreciated.• Consider nominating a volunteer, a local youth, or another communitypartner for one of the Ministry of Public Safety and Solicitor General’sCrime Prevention and Community Safety Awards. Nominations for avariety of categories are called in the late spring and the awards areissued every September. For more information about these awards,contact Community Programs Division. (See page 4 for contactinformation.)To create meaningful volunteer appreciation activities, you mustunderstand why each of your volunteers has decided to work with yourprogram. Why have they joined your organization? What drives them?What are their personal interests? While public recognition is important forsome, others may want nothing more than to have their contributionsnoticed by their team-mates. Sue Vineyard’s book, Beyond Banquets,Plaques and Pins: Creative Ways to Recognize Volunteers and Staff, is fullGetting Started 37

of interesting ideas. For more information about this book, visit theMarketplace section of the Volunteer Canada Web site atwww.volunteer.ca.Program management policiesYou will need to develop policies that address the following importantissues:• Confidentiality• Criminal record checks for volunteers• Reference checks for volunteers• Records management• Handling complaints and critical incidents• Liability• Volunteer appreciation and recognition (See page 37 for moreinformation on this topic.)CONFIDENTIALITYMaintaining confidentiality when dealing with victims, offenders, and thecommunity is extremely important. We recommend that each programdevelop a confidentiality policy that covers the following points:• Program participants must be apprised of the policy. They must also beforewarned of the limits to confidentiality. They should be aware, forexample, that conference records may be subpoenaed by the court andthat program volunteers have the legal duty to report any instanceswhere there are reasonable grounds to believe that a child is beingabused or neglected or is for any other reason in need of protection. Insuch cases, the report should be made to the Ministry of Children andFamily Development (MCFD). Reports can be made to the MCFDHelpline for Children at 310-1234 (no area code needed). For moreinformation, check this Web site:http://www.mcf.gov.bc.ca/getting_help/help.htm.• The program must not release any personal information about anyparticipant unless it has obtained permission to do so from the personconcerned. Wherever possible, permission should be obtained inwriting.Getting Started 38

• Volunteers and any other persons involved in the program must adherestrictly to program policies on the release of information to individualsor agencies.• Information on the disposition of a case or the results of a person’sparticipation in the restorative justice process may be disclosed only toauthorized personnel of the referring agency.• No aspect of a case may be discussed with any person outside theprogram.Anyone associated with the program should be made fully aware of thepolicy and should commit to abide by it. Swearing an oath or affirmationhas the effect of solemnizing such a commitment and emphasizes theseriousness of the issue. (Appendices I and J contain a sample oath ofconfidentiality and a sample Community Accountability ProgramAgreement, respectively.)CRIMINAL RECORD CHECKSWe also recommend that you develop a policy on criminal record checks forprogram volunteers. A criminal record check is a database search carriedout by police to determine whether a person has a criminal record. Inaccordance with the requirements of the BC Freedom of Information andProtection of Privacy Act and Section 8(1) of the federal Privacy Act, thisprocedure cannot be performed without the person’s consent.All those who apply for volunteer positions in your program should beinformed that this check is an application requirement and should be askedwhether they consent to it. They should also be informed that the resultsof the check may or may not disqualify them from involvement in theprogram. If applicants agree to the procedure, they should bring a signedconsent form to the local detachment. Fingerprinting may be required tocomplete the process. Results are sent directly to the organization.Applicants should then be given the opportunity to explain any findingsthat may preclude them from involvement in your program.When developing your criminal record check policy, consider the following:• How will the applicant’s privacy be protected during this process? Forexample, where and how will the information be stored and who willhave access to it?Getting Started 39

• What criteria will be used to determine whether the presence of acriminal record is relevant to the position being applied for?• Who will be responsible for assessing the relevance of a criminal record?• What criteria will be used to determine whether the presence of acriminal record should disqualify an applicant?• Who will be responsible for determining whether an applicant shouldbe disqualified?• Will an appeal mechanism be in place for disqualified applicants?• Will applicants be required to cover the cost of their own criminal recordcheck? (Note that the RCMP may be willing to provide the service at nocost as one aspect of their partnership with your program.)Be aware that there are limitations to criminal record checks. Not allconvictions will be on record. A search may reveal some convictions, peacebonds, conditional discharges, and dispositions, but will not provideinformation about investigations, pardons, pending charges, or criminalconvictions in other countries. Hence, criminal record checks are just onestep in the screening process. You can supplement these checks withcareful interviews and thorough reference checks.A number of volunteer organizations have policies on conducting criminalrecord checks. It may be helpful for you to review these. You should alsocontact your local police to find out how criminal record checks are done inyour community and if there are any costs involved.REFERENCE CHECKSIt would be prudent to conduct reference checks in addition to criminalrecord checks for your volunteers. This will allow you to assess thecharacter and suitability of each volunteer and provide you withinformation on work experience, skills, knowledge, and abilities. As aguideline, request a minimum of three references from each applicant.Reference questions may include the following:• Does the applicant work well with people?• Does the applicant have good listening and communication skills?• Does the applicant have experience and abilities relevant to the position?• What strengths will the applicant bring to the program?Getting Started 40

RECORDS MANAGEMENTThe goal of a records management system is to ensure that programrecords are properly filed, stored, and protected from damage, theft, andany unauthorized access. An effective records management system helpspreserve confidentiality and privacy.When developing your records management policy and procedures,consider the following:• What types of information should be documented?• What kinds of records will be kept?• How can the program facilitate authorized access to records whilepreserving confidentiality and privacy?• What kind of security measures need to be taken?• How long will records be retained?• How will non-current files be stored?• How will records be disposed of once they are no longer needed?Case files are normally returned to the referring agent upon completion ofthe case. However, any relevant information in your program files may beaccessible through the Freedom of Information and Protection of Privacy Act(FOIPP). More information on the requirements of the FOIPP Act isavailable at http://www.lcs.gov.bc.ca/privacyaccess/index_toc.htm.HANDLING COMPLAINTS AND CRITICAL INCIDENTSAt one time or another, your program will need to deal with complaints aswell as unforeseen incidents that can put the program at risk. You will needto set up a process by which program volunteers and participants candocument and report complaints and critical incidents. Reporting,documenting, and responding to complaints and critical incidents shouldbe a simple and open process that is accessible to everyone. (Appendix Kprovides a sample of a critical incident report form.)Not all incidents or complaints need to be reported to the steeringcommittee, but some do. Here are a few examples:• A person says that he or she wants to harm himself/herself or anotherperson.Getting Started 41

• An accident involving a client, volunteer, or visitor occurs on thepremises of the program or elsewhere while program business is beingconducted.• An internal or external complaint is made, alleging harassment or unfairtreatment by program volunteers.• A workplace hazard or unsafe practice is identified.Determine who will be responsible for assessing the severity of incidents,and detail the procedures for dealing with them. You should also be familiarwith the complaints process of the agencies with which your program works.For example, any complaint alleging misconduct by an RCMP officer shouldbe forwarded to the Office of the Police Complaint Commissioner. If you areuncertain how to proceed with a complaint or critical incident, contactCommunity Programs Division. (See page 4 for contact information.)If there are reasonable grounds to believe that a child is being abused or neglected or is forany other reason in need of protection, a report must be made to the Ministry for Childrenand Family Development (MCFD). Reports can be made to the MCFD Helpline for Childrenat 310-1234 (no area code needed). Ensure that all staff and volunteers understand thisresponsibility and are familiar with the procedures and mechanisms for reporting suchcases.LIABILITYYour program must also be prepared to deal with situations that may placeit in a position of liability. Your municipal government, umbrellaorganization, or other justice-serving programs in your community may beable to help you with insurance and liability coverage. We recommend,however, that you obtain legal advice on this issue.The Province of British Columbia, through the Ministry of Public Safety andSolicitor General, Risk Management Branch, provides CommunityAccountability Programs with access to limited insurance coverage. Yourprogram may qualify for one of the following options:• Volunteer Insurance ProgramThis program provides a Comprehensive/Commercial General Liability(CGL) policy and an Accidental Death and Dismemberment (AD & D)policy. The coverage is provided for persons who volunteer directly toor for the province and also for Order in Council per diem appointees.To be eligible, volunteers must be reporting to and under the directionGetting Started 42

of the provincial government. The province is responsible for monitoringthe volunteer services and developing and enforcing any standards ofservice.• Master Insurance Policy (MIP)This is a Comprehensive/Commercial General Liability (CGL) policyoffered to eligible agencies which, under a Transfer Agreement or Grant,provide program services to third parties on behalf of government.There must be a formal agreement describing the service. Thecontracting office must register the agency/contractor (or grantrecipient) with the insurance broker (AON Reed Stenhouse). The MIPdoes not include AD & D coverage. If this coverage is desired, it is up tothe agency/contractor/grant recipient to arrange for it through thecommercial insurance market.These insurance options apply to Community Accountability Programs inthe following ways:• Programs that do not receive funding through a society or other legalentity and that are provided by volunteers reporting directly to theprovince (e.g., the provincial Community Accountability Programscoordinator) may be covered under the Volunteer Insurance Program.• Programs that are provided by a society that receives funding from theprovince and that use volunteers to provide the service may be eligibleto receive Master Insurance Policy coverage. Such programs would notbe eligible for Volunteer Insurance Program coverage because thevolunteers do not report directly to the province.Every June, the Risk Management Team of the ministry’s Finance and AdministrationDivision asks all ministry branches to report the number of volunteers to be coveredthrough these policies. Community Accountability Programs requiring coverage throughthese policies must therefore submit volunteer numbers to the provincial coordinator byMay 15 of each year. (See page 4 for contact information.)Getting Started 43

Operating proceduresThe following guidelines are meant to assist Community AccountabilityPrograms to deliver alternative justice services in a manner consistent withthe principles set out in the Youth Criminal Justice Act. Although theseguidelines are applicable to youth referrals, the information on ProgramDelivery Expectations and Eligibility Criteria may be applicable to adultreferrals also.NoteThe following guidelines apply to Community Accountability Programs that offerconferencing services, but they do not apply and should not be confused with the specificconferencing provisions of the YCJA (Section 19), which allow the police (among others)the discretion to conduct a conference about a young person for the purposes ofdetermining the appropriate course of action under the YCJA. If, as a result of a policeinitiatedconference, the police decide to refer the young person to a CommunityAccountability Program, the police will inherently have an interest in the process andoutcomes, as they are accountable under the Police Act. If a Community AccountabilityProgram process is deemed to be flawed, clearly biased, unfair, or lacking due process, theofficer is obliged to withdraw the matter and take appropriate action.PROGRAM DELIVERY EXPECTATIONSThe Pre-Charge Protocol forms the operational basis for the delivery ofservices by Community Accountability Programs, which are required tocarry out the following:• Ensure that the police have provided the program with the writtenconsent of the victim and offender (and, if they are under the age of 19,of their parent or guardian) for the release of personal information(including name, address, and telephone number). The written consentshould be provided to the program before the program initiates contactwith the victim and offender.• Assess the victim’s needs and willingness to voluntarily participate inthe process.• Assess the young person’s needs and ensure acceptance ofresponsibility.• Assess the community’s needs and the willingness of communitymembers to participate in a conferencing process.• Explain to the victim, offender, and all other participants the justiceprocess, the conferencing process, and their roles in each.Getting Started 44

• Facilitate restorative justice conferences.• Provide follow-up service to the victim and offender, including themonitoring of the agreement.• Ensure that the agreement reached does not impose an outcome that ismore onerous than what the young person would reasonably expectthrough the traditional criminal justice system process, and that theoutcome is fair and proportionate to the crime.• Ensure that opportunities exist in the community for the young personto make amends.• Recognize that all discussions, notes, recordings, documentation, orwritten reports associated with the process are deemed to beconfidential and are subject to all of the provisions related toconfidentiality and youth records set out in the YCJA.• Ensure that a sufficient training plan is in place which incorporates theparticulars associated with the conferencing process.ELIGIBILITY CRITERIABefore a youth is accepted by a Community Accountability Program, theprogram representative(s) should confirm with the police that the followingminimum requirements have been met or are understood:• The referral is considered appropriate with regard to the interests of thevictim, the young person, and the community.• Referrals are made by the police for Category 3 and 4 offences only.(See Appendix A.)• Situations involving sexual offences, relationship violence/abuse, childabuse, and hate-motivated crimes are not referred.• Prosecution of the offence is not barred by law.• There must be demonstrated community and criminal justice systemsupport, including the support of victim services organizations.• If a community-based conferencing process occurs, the young personmust attend.• Every effort should be made to ensure that the young person isaccompanied by a parent or other supportive person.• For pre-charge police-based referrals to Community AccountabilityPrograms, there is no legal recourse for non-compliance.Getting Started 45

CONFERENCING GUIDELINESAt all times – Confidentiality is paramountConfidentiality is paramount. Programs must ensure that the followingguidelines are understood by all participants involved:• Community Accountability Program conference participants will beexpected to keep confidential any information shared during aconference. Participants should be advised, however, that there are nolegal provisions protecting the confidentiality of such information (apartfrom the information that would identify the young person or a victimunder 18). For example, conference participants could be subject tosubpoena regarding information obtained during a conference that isconsidered relevant in other civil or criminal proceedings.• There are legal limits on the use of statements made by youths in prechargeextrajudicial measures. In general, statements cannot be used insubsequent proceedings, although absolute confidentiality cannot beguaranteed.• The youth’s identity and other information regarding his or herparticipation in the offence can only be disclosed in accordance withthe provisions of the YCJA. (Note: Police are obliged to inform the victimof the young person’s identity.)• Information regarding a youth’s participation in a CommunityAccountability Program conference may not be used in any subsequentcourt proceedings as evidence of prior offending, but it may be sharedwith other law enforcement personnel.Before, during, and after a conferenceBefore a conferenceis convened• Policies to deal with criminal record checks, conflict ofinterest, and breach of confidentiality for all participantsmust be in place.• The victim, young person, and community members areactively involved in the justice process at the outset.• All victims and young persons who participate in aCommunity Accountability Program conference are madeaware of support services available to them in theircommunities.Getting Started 46

Before a conferenceis convened(continued)During a conferenceAfter a conferencehas concluded• A complaints process regarding the conference must beestablished and accessible to all participants, and they aremade aware of this process.• All participants have an opportunity to have the process andpotential outcomes fully explained to them by a programrepresentative.• The referring agent and/or program representative mustinitiate the approach with the young person and the victim.• All parties choose to participate in the process voluntarily andare not under any threat or coercion to do so by any party.• A letter of informed consent is obtained from all partiesparticipating in the process, acknowledging that the processhas been fully explained and that they agree to take part.• The nature of the alleged offence must be explained to theyoung person, who must voluntarily accept responsibilityand accountability for the harm done.• The young person (and parents or legal guardians) have beenfully apprised of their right to legal counsel and their right tohave the matter dealt with in a different manner.• The requirements and limits of confidentiality are fullyexplained to all participants.• All participants are treated with respect and dignity at alltimes.• Involvement in the process is safe and accessible, and doesnot endanger any participant.• A neutral, non-threatening approach, and wheneverpossible, a neutral location, is utilized.• The conclusions and recommendations of the conference arerecorded.• Victims are afforded the opportunity to explain, in a safeenvironment, how they were impacted by the offence.• The young person is given an opportunity to “make thingsright” and to ask for help with problems that may havecontributed to the offence.• Appropriate record keeping is undertaken and case filemanagement is maintained.• The young person is informed about the content of theagreement and voluntarily accepts it.• The young person understands the problems that may havecontributed to the wrongdoing and is supported inaddressing them.• A process is in place to follow up with the victim and youngperson once the terms of the agreement are completed.• Once the agreement is reached and fulfilled, the referringagent is informed and the file is returned.• If an agreement is reached but not complied with, thereferring agent is informed and the file is returned.Getting Started 47

Volunteer orientationand trainingProgram policies andproceduresProgram evaluation planDescribe the training you provide or intend to provide foryour volunteers. Include the following:• Orientation materials you have developed• Training curriculum• Information on how and when you provide volunteerswith training and whether you require a time commitmentfrom volunteers before you train them• List of any ministry (or other) training materials andresources you are using. If necessary, contact CommunityPrograms Division for information. (See page 4 for contactinformation.)• Information on any assessment or performance reviewprocesses you may haveInclude a brief description of any policies and procedures youhave developed regarding the following issues:• Confidentiality• Support for victims• Criminal record and reference checks for volunteers• Records management• Handling complaints and critical incidents• Liability• Volunteer appreciationDescribe how you will monitor and evaluate your program.Include the following:• Key evaluation questions• List of the data you intend to collect• How you will collect and document this data• How this information will be shared with your committeeand other stakeholdersMore information on program evaluation is provided onpage 51.Applying for financial assistanceThe Ministry of Public Safety and Solicitor General offers financial supportfor the development of Community Accountability Programs. Start-upfunding of up to $5,000 is available as a one-time grant for programdevelopment. Established programs that meet the criteria for ongoingfunding (see below) may qualify for an ongoing, annual financial grant of upto $2,500 in following years. Funds granted to communities will be subjectto normal audit and accountability processes.Getting Started 49

General criteriaCommunity Accountability Programs must:• Be volunteer-based• Adhere to restorative justice practices and approaches• Demonstrate community and criminal justice system support, includingsupport from victim services organizations• Accept referrals from the police for Category 3 and 4 offences only• Not accept referrals for sexual offences, relationship violence/abuse,child abuse, and hate-motivated crimes• Conduct criminal record checks on all volunteers• Maintain strict confidentialityCriteria for start-up grantsTo apply for start-up financial support, provide the following information:• Identify the members of your steering committee and provide contactinformation.• Explain the need at the local level for a Community AccountabilityProgram.• Explain how your program will adhere to restorative justice practicesand approaches.• Explain how the funds will be used.• Acknowledge all sources of support received by your program.As part of your application, submit letters of support from yourcommunity, local government, and criminal justice partners.Criteria for ongoing funding grantsProgram funding will be provided to support the following activities:• Volunteer training• Volunteer recognition• Administrative and operational supportGetting Started 50

Program applications must provide the following:• Description of the program, identifying the program process and referraltype• Proof of financial contribution from the community (in-kind ormonetary)• Volunteer training plan (must include Youth Criminal Justice Acttraining)• Plan to monitor and track program participants (reporting template tobe provided)• Budget• Two semi-annual reports documenting the number of referralsaccepted, compliance rates, victim and offender satisfaction, number ofvolunteers, and training providedYou may download application forms from the Community ProgramsDivision Web site:http://www.pssg.gov.bc.ca/community_programs/justice/index.htm.Send the completed application to Community Programs Division. (Seepage 4 for contact information.)Preparing to evaluate your programWhy evaluate?Program evaluation allows you to assess the different aspects of yourprogram, including its design, implementation, effectiveness, and efficiency.It is a way of ensuring accountability to the community and your fundingagencies.Evaluation can tell you many things about your program, including:• Whether your program was designed in a way that enabled it to meetits objectives• Whether it has been implemented as originally intended• Whether it is serving the people it was created forGetting Started 51

• Whether and how it has changed over time• How effective it has been in achieving its objectives• Its particular successes and failures• The costs associated with running it• Its impacts – both intended and unintendedWhile you may evaluate your program at different points ofimplementation, you should plan for the evaluation right at the outset.Earlier, we noted that your program purpose and objectives form thefoundation of your program plan. They are also the basis for a properevaluation.Information to gatherThe kinds of evaluation data you gather will depend on the kind of programyou implement, its objectives, and your evaluation questions. There arefour categories of information you should be aware of. A completeevaluation should address all four types:• Inputs: Resources required to carry out the program (e.g., number ofvolunteers and volunteer hours, funding, operating facility, etc.)• Activities: Steps taken to carry out a program (e.g., coordinatingmediation sessions or conferences, training volunteers, monitoringagreements, etc.)• Outputs: Measurable and direct results of program activities (e.g.,number of mediation sessions or conferences held, number ofagreements reached, etc.)• Outcomes: Measurable impact of your program activities and outputson clients or the community (e.g., less re-offending, victims andoffenders satisfied with the process and agreements reached, etc.)You may wish to gather additional data that will answer particularevaluation questions you have about your program. Your evaluation planshould also indicate how and when the evaluation will be undertaken andwith whom you will share the evaluation results. A quarterly datacollection form is included in Appendix M.For more information about developing an evaluation plan, refer to the SafeCommunities Kit booklet, Splash and Ripple: Using Outcomes to Design andGetting Started 52

Guide Community Justice Work. (See page 31 for details on how to obtaina copy of the Safe Communities Kit.)If you have questions about getting started or want assistance incommunicating with your criminal justice partners either to call a meetingor get more information, contact Community Programs Division. (See page4 for contact information.) We would be happy to provide you withinformation, answer any questions you might have, and facilitate contactswith appropriate criminal justice system personnel.Getting Started 53

AppendicesAppendix A – Categories of OffencesAppendix B – Victims of Crime ActAppendix C – References to Victims in the YCJAAppendix D – References to Victims in the Criminal CodeAppendix E – Victim Service DirectoryAppendix F – Extrajudicial Measures and the YCJAAppendix G – Restorative Justice Program Provincial Directory, 2002Appendix H – Training ResourcesAppendix I – Sample Oath of ConfidentialityAppendix J – Sample Community Accountability Program AgreementAppendix K – Sample Critical Incident Report FormAppendix L – Program Plan TemplateAppendix M – Quarterly Data Collection FormAppendices 54

Appendix A – Categories of OffencesAppendices 55

CATEGORIES OF OFFENCES* Please note: This list should be used as a guide only. Where a case is referred to your program that does not fall within the categories listed below, please consultthe referring agent regarding the appropriateness of the referral.CATEGORY 1 CATEGORY 2 CATEGORY 3 CATEGORY 4! First and second degree murder! Attempted murder! Conspiracy to commit murder! Manslaughter! Sexual assault with a weapon, or threats to thirdparties, or causing bodily harm or aggravatedsexual assault! Sexual offences involving breach of trust and/orchildren! Robbery! Aggravated assault! Criminal harassment! Arson with disregard for human life! Break and enter or unlawfully in a dwellinghouse involving injury or attempted violence! Hostage taking! Extortion! Criminal negligence! Impaired driving or dangerous driving causingdeath or bodily harm! Use of explosives which are likely to causebodily harm or death! Sabotage! Using a firearm in the commission of an offence! Kidnapping! Unlawful confinement! Prison breach! Escape lawful custody (involving violence)! Living on the avails of prostitution, procuringetc. (s.212)! Obtaining or attempting to obtain sexualservices of children (s.212(4))! Counterfeiting! Bribery! Obstructing justice! Perjury! Mischief causing danger to life! Pornography offences (possession or making)involving children! Hate/propaganda offences! Abduction (parental)! Impaired driving and driving while over .08! Dangerous driving and driving whiledisqualified! Impaired driving or dangerous drivinginvolving a high speed chase! Spouse assault and violence against womenin relationships (except for aggravatedassaults noted in Category 1)! Assaulting a peace officer! Arson (except those arson offences noted inCategory 1)! Break and enter of a dwelling house! Carry a concealed weapon! Possession of a prohibited weapon! Possession of a weapon for a purposedangerous to the public peace! Possession of a restricted weapon! Careless use, storage or pointing a firearm! Escaping lawful custody (non-violent)! Uttering threats to cause death or bodily harm! Possession of an explosive substance! Possession of forged currency and passports! Public mischief! Criminal contempt! Indecent act (targeting children)! Failures to appear and unlawfully at large! Sexual assault (other than those sexualoffences noted in Category 1)! Theft, possession of stolen property, forgery,fraud, false pretences, uttering, unlawful useof a credit card, unauthorized use of acomputer, (involving public funds, publicdocuments, internal theft, a scheme oforganized criminal activity, a position of trustor a vulnerable victim)! Hate bias offences (except as noted inCategory 1)! Assault causing bodily harm! Assault with a weapon! Child abuse (except when there is a Category1 offence)! Breach of probation or other court order! Break and enter other than adwelling house! Theft over $5,000 (except asnoted in Category 2)! Possession of stolen property over$5,000 (except as noted inCategory 2)! Forgery, fraud, false pretences,uttering, unlawful use of a creditcard, in amounts over $5,000(except as noted in Category 2)! Unauthorized use of a computer(except as noted in Category 2)! Assault – s.266 (except VAWIR)! Mischief over $5,000! Indecent act (except for offencestargeting children as noted inCategory 2)! Possession of house/car breakinginstruments! Take auto without consent! Trespass at night! Communication for the purposesof prostitution (exception:demonstrated nuisance in thecommunity, in which case thematter should be dealt with as aCategory 2 offence)! Theft under $5,000 (except as notedin Category 2)! Possession of stolen property under$5,000 (except as noted in Category2)! False pretences, uttering, unlawfuluse of a credit card, where theamounts involved are under $5,000(except as noted in Category 2)! Causing a disturbance! Mischief under $5,000

Appendix B – Victims of Crime ActAppendices 56

VICTIMS OF CRIME ACT[RSBC 1996] CHAPTER 478ContentsSection1 Definitions2 Right to courtesy and respect3 Legal representation of victims4 Presentation of the victim's perception of the impact of the offence5 Information that must be offered6 Information that must be given on request7 Information that will be given in appropriate circumstances8 Goals8.1 Victim surcharge levy9 Victim Surcharge Special Account10 No cause of action created by this Act11 Validity of proceeding, etc.12 Ombudsman13 Annual report14 Employers are not to penalize15 Offence16 Power to make regulationsDefinitions1 In this Act:"accused" means a person who is charged with an offence;"child" includes(a) a child of a victim born after the death of the victim,(b) a stepchild of a victim, and1

(c) a person who, although not a child of the victim by birth or adoption, is like achild to the victim;"justice system personnel" means auxiliary constables, chief constables, chiefofficers, designated constables, enforcement officers, municipal constables,provincial constables, special municipal constables and special provincial constablesas defined in section 1 of the Police Act, officers and employees appointed oremployed under section 4 of the Parole Act and personnel in the Court ServicesBranch, Criminal Justice Branch and Corrections Branch of the Ministry of AttorneyGeneral;"offence" means, except in section 15, a contravention, that harmed a victim, of anenactment of British Columbia or Canada;"offender" means a person convicted of an offence;"parent" includes(a) a stepparent of the victim,(b) a person who has, in law or in fact, the custody of the victim or who isresponsible for the care or financial support of the victim, and(c) a person who, although not a parent of the victim by birth or adoption, is likea parent to the victim;"sentence" includes a disposition as defined in the Young Offenders Act (Canada)or the Young Offenders (British Columbia) Act;"special account" means the Victim Surcharge Special Account established undersection 9;"spouse" means a person who(a) is married to another person, or(b) is living and cohabiting with another person in a marriage-like relationship,including a marriage-like relationship between persons of the same gender;"victim" means an individual who suffers, in relation to an offence,(a) physical or mental injury or economic loss as a result of an act or omissionthat forms the basis of the offence, or(b) significant emotional trauma and is an individual against whom the offencewas perpetrated or, with respect to an individual against whom the offence wasperpetrated, is a spouse, sibling, child or parent of the individual,but does not include a person listed within the definition of "justice system personnel"in relation to an offence to which the person responds in the line of duty;2

"victim service" means a service that is designed to assist victims and is providedor funded by the government.Right to courtesy and respect2 All justice system personnel must treat a victim with courtesy and respect and mustnot discriminate against a victim on the basis of race, colour, ancestry, place oforigin, religion, marital status, family status, physical or mental disability, gender,sexual orientation, political belief or age.Legal representation of victims3 On request by a victim, the Attorney General must take reasonable measures toensure that the victim is provided with advice and representation by a lawyer if(a) the victim requires representation independent from that of Crown counsel inresponse to an application for disclosure of information, not in the possession ofthe police or Crown counsel, relating to the personal history of the victim, and(b) the victim would not otherwise receive this representation because of a lackof financial resources.Presentation of the victim's perception of the impact of the offence4 Crown counsel must ensure that a victim is given a reasonable opportunity to haveadmissible evidence concerning the impact of the offence, as perceived by thevictim, presented to the court before sentence is imposed for the offence.Information that must be offered5 Justice system personnel must offer a victim general information concerning(a) the structure and operation of the justice system,(b) victim services,(c) the Freedom of Information and Protection of Privacy Act,(d) the Crime Victim Assistance Act, and(e) this Act.Information that must be given on request6 (1) Subject to the Young Offenders Act (Canada) and insofar as this does notprejudice an investigation or prosecution of an offence, justice system personnelmust arrange, on request, for a victim to obtain information on the following mattersrelating to the offence:(a) the status of the police investigation;3

(b) the specific counts with which the accused is charged or for which theoffender is convicted;(c) the reasons why a decision was made respecting charges;(d) the name of the accused;(e) the date, location and reasons for each court appearance that is likely toaffect the final disposition, sentence or bail status of the accused;(f) the outcome of each court appearance that is likely to affect the finaldisposition, sentence or bail status of the accused;(g) the length of any sentence that the offender is serving and the date thesentence began;(h) the means for the victim to report breaches of the terms of supervision by theoffender released under supervision;(i) the means to contact agencies that may grant or amend conditions of paroleor authorize release from custody of the offender;(j) the eligibility and review dates applicable to the offender and how to makerepresentations in any proceedings that may lead to a change in the custodialstatus or release conditions of the offender.(2) Subject to the Young Offenders Act (Canada), justice system personnel mustarrange, on request, for a victim to obtain copies of orders and permits settingconditions for the accused or offender that are relevant to the safety of the victim.Information that will be given in appropriate circumstances7 (1) The minister charged with the administration of the Correction Act or thedesignate of the minister or the chair of the Board of Parole for the Province ofBritish Columbia or the designate of the chair must give the following informationrelating to the offence to a victim on request if, in the opinion of the person giving theinformation, the interests of the victim outweigh the privacy interest of the accused oroffender in the circumstances:(a) whether the offender is in custody and, if the offender is in custody, the nameand address of the institution where the sentence is being served;(b) if the accused or offender is in custody and is to be released, the date therelease will begin, the length of the release and the terms of supervision duringthat release;(c) if the accused or offender is released from custody under supervision andthe terms of supervision are to change, the nature of the change and the datethe change begins;4

Goals(d) if the offender is or will be on supervised probation, parole or temporaryabsence, the area of British Columbia where the offender may be and whetherthe offender will be in the vicinity of the victim while travelling to that area.(2) Subsection (1) applies despite the Freedom of Information and Protection ofPrivacy Act but is subject to the Young Offenders Act (Canada).8 To the extent that it is practicable, the government must promote the followinggoals:(a) to develop victim services and promote equal access to victim services at alllocations throughout British Columbia;(b) to have victims adequately protected against intimidation and retaliation;(c) to have property of victims obtained by offenders in the course of offencesreturned promptly to the victims by the police if the retention is not needed forinvestigation or prosecution purposes;(d) to have justice system personnel trained to respond appropriately to victims;(e) to give proper recognition to the need of victims for timely investigation andprosecution of offences;(f) to have facilities in courthouses that accommodate victims awaitingcourtroom appearance separately from the accused and witnesses for theaccused;(g) to afford victims throughout British Columbia equal access toVictim surcharge levy(i) courtrooms and prosecutors' offices that are designed to be used bypersons with physical disabilities,(ii) interpreters for speakers of any language, and(iii) culturally sensitive services for aboriginal persons and members ofethno-cultural minorities.8.1 (1) If a fine is imposed on a person under a prescribed enactment of BritishColumbia, the person must pay to the government, at the time and place where thefine is payable, a victim surcharge levy calculated in accordance with the prescribedformula.(2) Without limiting subsection (1), if a person pays or is obligated to pay a fine underthe Offence Act, the person must pay to the government, at the time and placewhere the fine is payable, a victim surcharge levy calculated in accordance with theprescribed formula.5

(3) to (6) [Repealed 1997-10-29.]Victim Surcharge Special Account9 (1) The Victim Surcharge Special Account is continued as a special account of theconsolidated revenue fund.(2) The Attorney General must pay into the special account money paid to thegovernment under section 8.1.(3) The special account consists of(a) payments made by the Attorney General under subsection (2),(b) victim fine surcharge money that under section 737 of the Criminal Code theLieutenant Governor in Council directs be paid into the special account,(c) donations people make to the special account,(d) any money transferred to the special account from a vote, as defined in theFinancial Administration Act, and(e) any interest and other income of the special account.(4) The Attorney General may pay money out of the special account to do one ormore of the following:(a) defray the costs incurred under sections 3 to 8;(b) pay costs associated with the administration of the special account;(c) provide funding, directly or indirectly, to a service or project, all or any part ofwhich may benefit victims or lead to the development of services that maybenefit victims.(5) Subsection (4) applies despite section 21 (3) of the Financial Administration Act.(6) The special account must not be used to provide direct compensation toindividual victims.(7) The cumulative total of amounts paid out of the special account undersubsection (4) must not exceed the cumulative total of money paid into the specialaccount under subsection (3).No cause of action created by this Act10 Subject to section 82 (7) of the Offence Act, no cause of action, right of appeal,claim for damages or other remedy in law exists because of this Act or anythingdone or omitted to be done under this Act.6

Validity of proceeding, etc.11 (1) A proceeding in respect of an offence must not be delayed or held to beinvalid on the grounds that a right granted by this Act has been infringed or denied orthat this Act has not been complied with, and the court must not make an orderrespecting the conduct of that proceeding or the validity or propriety of an order,conviction, sentence or any other thing done in that proceeding on those grounds.(2) An order, conviction or sentence may not be appealed on the grounds that a rightgranted by this Act has been infringed or denied.Ombudsman12 (1) The Ombudsman Act applies to this Act.(2) Despite subsection (1), the Ombudsman must refuse to investigate theappropriateness of a decision by a member of the Criminal Justice Branch of theMinistry of Attorney General, or a special prosecutor as described in section 7 of theCrown Counsel Act,Annual report(a) to approve the prosecution of an offence,(b) to decline to approve the prosecution of an offence,(c) to delay proceeding with the prosecution of an offence,(d) to stay the prosecution of an offence,(e) to conduct or decline to conduct an appeal or other proceeding in respect ofan offence, or(f) to exercise any other aspect of prosecutorial discretion.13 The annual report under section 6 of the Attorney General Act must include areport on the administration of this Act.Employers are not to penalize14 An employer must not discharge, suspend, intimidate, coerce, impose anyfinancial or other penalty on or otherwise discriminate against an employee becausethat person is absent from work(a) to appear in court as a witness in a proceeding respecting an offence, or(b) to attend at a meeting with justice system personnel at the request of thosepersonnel to assist in an investigation or preparation for the prosecution of anoffence.7

Offence15 (1) A person who contravenes section 14 commits an offence and is liable onconviction to a fine of not more than $2 000 or to imprisonment for a term of notmore than 6 months or to both.(2) Section 5 of the Offence Act does not apply to the Act.Power to make regulations16 (1) The Lieutenant Governor in Council may make regulations referred to insection 41 of the Interpretation Act.(2) Without limiting the generality of subsection (1), the Lieutenant Governor inCouncil may make regulations as follows:(a) prescribing an enactment for the purposes of section 8.1 (1);(b) prescribing the formula for the purposes of section 8.1 (1) and (2);(c) [Repealed 1997-3-4.]© 2004 Province of British Columbia. All rights reserved. Reprinted with permission of theProvince of British Columbia.8

Appendix C – References to Victims in theYCJAAppendices 57

The following information was taken directly from the Youth Criminal Justice ActCanada Pocket Guide 2003 - British Columbia Edition, originally published by theProvince of Nova Scotia, and is based on Moving Forward: Pocket Guide to the YouthCriminal Justice Act Canada.VICTIMS’ ISSUESVictims are mentioned in several provisions of the Act.PreambleCanadian society should have a youth criminal justice system that…takes into accountthe interests of victims.Peace BondsPeace Bonds may be ordered under subs.14(2) (youth court judges) & subs.20(2) (JPs– where the jurisdiction permits and authorizes).General principlesMeasures taken against a YP should encourage the repair of harm done to victims andcommunities. subpara.3(1)(c)(ii)Special considerations apply to proceedings against YPs. In particular• Victims should be treated with courtesy, compassion, and respect for their dignityand privacy, and should suffer the minimum degree of inconvenience as a resultof their involvement with the youth criminal justice system subpara.3(1)(d)(ii)• Victims should be provided with information about the proceedings and given anopportunity to participate and be heard subpara.3(1)(d)(iii)Principles of youth sentencingsubpara.38(2)(e)(iii)Subject to the limit of proportionality, the sentence SHALL promote a sense ofresponsibility in the YP and an acknowledgement of the harm done to victims and thecommunity.Factors to consider in youth sentencingIn determining a youth sentence the court SHALL take into account

• The harm done to victims and whether it was intentional or reasonablyforeseeable para.38(3)(b)• Any reparation made by the YP to the victim or the community para.38(3)(c)Protective MeasuresA Justice has jurisdiction to make an order under Section 810 (recognizance – fear orinjury of damage) of the Criminal Code in respect of a YP subs.20(2)Objectives of extrajudicial measurespara.5(d)Extrajudicial measures provide an opportunity for victims to participate in decisionsrelated to the measures selected and to receive reparation.Extrajudicial sanctions s.12Victims are entitled, on request, to information about the identity of the YP and how theoffence was dealt with when extrajudicial sanctions were used.Youth Justice Committees s.18Youth Justice Committees may support the victim by soliciting their concerns orfacilitating reconciliation.Victim fine surcharge s.53The YCJA allows the province to use a percentage of a fine for the assistance of victimsand allows for a surcharge to be ordered where the province does not establish one.Publication s.111(see “Rules governing young witnesses and victims”, p.102)Unchanged from the YOAAs with the YOA• Victims should be interviewed for a pre-sentence report if reasonably possiblepara.40(2)(b)• Victim impact statement provisions of the CC apply to youth sentenceproceedings s.50• Publication of the identity of child or young victims and witnesses is NOTpermitted except as provided for in the Act (see “Rules governing youngwitnesses and victims,” p.102) s.111

Victims may have access to certain records under the YCJA. para.119(1)(d) (see“Victims’ access to records,” p.60)British Columbia Victims of Crime Act (1996)• To be treated with courtesy and respect• To information on the justice system, victims services, crime victim assistanceand related legislation• To be given a reasonable opportunity to provide a victim impact statement• On request (and subject to the YCJA*), the right to receive certain case-specificinformation on the investigation, prosecution and sentencing and release of anaccused/offender• To independent legal representation, provided free of charge where they cannotafford it, concerning the disclosure of their personal records.* Note: Current [BC] Victims of Crime Act refers to YOA. Amendments are pending.

Appendix D – References to Victims in theCriminal CodeAppendices 58

REFERENCES TO VICTIMS INTHE CRIMINAL CODESectionSection 717(1)(b)Sections 718(e) & (f), 718.2(a)(iii)Section 722Section 738(1)DescriptionWhen alternative measures may be usedPurpose and principles of sentencingVictim impact statementsRestitution to victims

Appendix E – Victim Service DirectoryAppendices 59

VICTIM SERVICE DIRECTORYThe Victim Service Directory lists all victim service programs in British Columbia. Youcan also contact VictimLINK, the 24-hour, toll-free, province-wide telephone service at1-800-563-0808 to find the program nearest you.Click on the following link to access the Victim Service Directory:www.pssg.gov.bc.ca/victim_services/directory/index.htm

Appendix F – Extrajudicial Measures andthe YCJAAppendices 60

The following information was taken directly from the Youth Criminal Justice ActCanada Pocket Guide 2003 - British Columbia Edition, originally published by theProvince of Nova Scotia, and is based on Moving Forward: Pocket Guide to the YouthCriminal Justice Act Canada.EXTRAJUDICIAL MEASURESSummaryThese are measures that can be used by the police and Crown attorneys to deal withYPs without using the formal youth justice court system. Extrajudicial measures includeextrajudicial sanctions, which is the formal program known as Alternative Measuresunder the YOA.Before laying a charge or referring the matter to extrajudicial sanctions, a police officerSHALL consider whether it would be sufficient to• Take no further action subs.6(1)• Warn the YP subs.6(1)• Administer a caution (if a program is established s.7) subs.6(1),7• Refer the YP to a program or agency in the community that may assist the YPnot to commit offences. This option requires that the YP consent to the referral.subs.6(1)The Crown may also issue a formal caution under s.8 if such a program is established.If a YP cannot be adequately dealt with by warning, caution, or referral, the YP may bereferred to an extrajudicial sanctions program. subs.10(1)Principles governing extrajudicial measures s.4(subject to the overall principles in s.3)Extrajudicial measuresabcare often the most appropriate and effective way to address youth crimeallow for effective and timely interventions focused on correcting offendingbehaviourare presumed to be adequate to hold first-time, non-violent offendersaccountableANDdshould be used when they are adequate to hold a YP accountable for theiroffending behaviour. Nothing in the YCJA prohibits the use of extrajudicial

measures if the YP has previously been dealt with by extrajudicial measures orhas been found guilty of an offenceObjectives of extrajudicial measures s.5Extrajudicial measures should be designed toabcdprovide an effective and timely response to offending behaviour outside ofjudicial proceedingsencourage YPs to acknowledge and repair the harm caused to the victim and thecommunityencourage the involvement of families, including extended families and membersof the community, in designing and implementing the measuresprovide victims with an opportunity to participate in decisions that relate to themeasures that are selected, and to receive reparationANDerespect the rights and freedoms of YPs, and be proportionate to the seriousnessof the offenceWarnings, cautions, and referralsBefore a police officer can refer a matter to the formal extrajudicial sanctions program orlay a charge, they shall consider whether it would be sufficient based on the principlesof extrajudicial measures to• take no further action• warn the YP• administer a caution if a program has been established• with the YP’s consent, refer them to a program or agency in the community thatmay assist the YP not to commit offences. subs.6(1) Examples includerecreation, drug dependency, or counseling programsThe failure of a police officer to consider these options does not make any subsequentcharges against the YP for the offence invalid. subs.6(2)The Crown also has the option of administering a caution if a program is established.s.8

Evidence that the YP received a warning, caution, or referral, or that no further actionwas taken, and evidence of the offence, are NOT admissible to prove prior offendingbehaviour in a youth justice court against the YP. s.9Extrajudicial sanctionsBackgroundExtrajudicial sanctions are an important part of extrajudicial measures and provides agood option for YP to be held accountable and to make up for the harm caused by theiroffence, as an alternative to the formal court process.Limitations on useExtrajudicial sanctions may be used only if a YP cannot be appropriate dealt with by awarning, caution, or referral because of• the seriousness of the offence• the nature and number of previous offences committedOR• any other aggravating circumstances subs.10(1)Similar to alternative measuresExtrajudicial sanctions programs are subject to similar conditions as alternativemeasures programs were under the YOA. subs.10(2)One of the important conditions for police is that there is ‘sufficient evidence to proceedwith the prosecution of the offence.’ para.10(2)(f)Informing parents of YPParents of a YP shall be informed, by the person who administers the program, of theextrajudicial sanction used. s.11Informing a victimA police officer, Crown, provincial director, or representative from Victims’ Servicesshall, on request, inform a victim of the identity of the YP dealt with by an extrajudicialsanction and how an offence has been dealt with. s.12

Appendix G – Restorative Justice ProgramProvincial Directory, 2002Appendices 61

Provincial Directory of Restorative Justice Programs 2002Foreword and AcknowledgementsThe Ministry of Public Safety and Solicitor General is pleased to send you the ProvincialDirectory of Restorative Justice Programs. We are committed to supportingcommunities that have developed or are developing Accountability Programs that userestorative approaches to address crime. This directory, prepared by the ChilliwackRestorative Justice and Youth Diversion Association, reflects an emerging partnershipbetween the province and citizens who are taking initiative at the local level.Since 1998, several Community Accountability Programs have been initiated in BritishColumbia. This directory was developed in an attempt to increase information sharingand networking among programs. It outlines program contact information, targetaudiences, program structure and model, goals and objectives, referral types andsources, funding support, staffing structures, training and volunteer information.We hope that this directory becomes a contact resource for you and we trust that it willprovide you with the necessary information you require to connect with other programsand establish networks province wide. The directory is presented in binder format sothat it can be supplemented with information on additional programs as they emergeover time. This information will also be made available on line atwww.takingastand.com.This Directory was made possible with support from the following:Chilliwack RCMP National Crime City of Chilliwack Ministry ofPrevention CentrePublic Safety andSolicitor GeneralA special thank you to the staff of Chilliwack Restorative Justice and Youth DiversionAssociation, Sharon Williams and Anna Elias, for your work in organizing, designing, andformatting the directory.

Provincial Directory of Restorative Justice Programs 2002Contents and Cross Reference TablesPrograms are found in this directory listed in alphabetical order according to programlocation. To find the location of a program using the program name, use the “ByProgram Name” contents list following the “By Location” content list.By Location100 Mile House 100 Mile House Community Accountability ProgramAgassizBurns LakeCastlegarChaseChilcotinChilliwackChilliwackClearwaterCoquitlamCranbrookCrestonDawson CreekChehalis Indian BandJustice Alternatives - Lakes DistrictCastlegar and District Community Justice ForumWest Shuswap Alternative MeasuresTsilqhotin Community JusticePunky Lake Wilderness Camp SocietyChilliwack Restorative Justice and Youth DiversionAssociationQwi:qwelstom - Sto:lo Nation Justice ProgramsClearwater Restorative Justice ProgramCommunity Youth Justice ProgramFraser-Burrard Community Justice SocietyCranbrook Community Restorative JusticeCreston Valley Community Justice ProgramDawson Creek Community Justice ProgramFernieFernie Youth Assistance and Accountability

Fort St. JohnFraser ValleyGoldenGranisleHarrisonHopeKamloopsKasloKelownaKitimatLadysmithLake CowichanLangleyLumbyMackenzieMaple RidgeMissionNanaimoNorth Cowichan - DuncanParksvilleFort St. John Community Justice ProgramFraser Region Community Justice Initiatives AssociationGolden Youth and Adult Diversion ProgramGranisle and Area Community Accountability ProgramHarrison-Kent Youth Diversion and CommunityAccountability AssociationHope Community Justice ProgramSecwepemc Community Justice ProgramKaslo Restorative Justice CommitteeCentral Okanagan Restorative JusticeKitimat Restorative Justice ProgramLadysmith and District Community Accountability ProgramCowichan Lake Restorative Justice ProgramLangley Youth and Family ServicesLumby Community Accountability ProgramJustice Alternatives for MackenzieRidge-Meadows Youth and Justice Advocacy AssociationCommunity Peacemaking CirclesNanaimo Region John Howard Society: Restorative JusticeProgramNorth Cowichan/ Duncan Restorative Justice ProjectArrowsmith Community Justice ProgramPeachlandPentictonPeachland Restorative JusticePenticton RCMP Crime Prevention UnitPort HardyPort Hardy Restorative Justice Society

Port McNeillPrince GeorgePrince RupertQualicumQuesnelRevelstokeRichmondSalt Spring IslandSicamousSidneySurreyTrailVancouverVancouverVancouverVictoria - North SaanichVictoria - Oak BayVictoria - SaanichVictoria - SaanichVictoriaVictoriaVictoria - West ShoreWilliams LakePort McNeill RCMP Community Justice ProgramWhu Neeh Nee’ - Guiders of Our People (Carrier SekaniFamily Services Alternative Dispute Resolution Program)Prince Rupert Restorative Justice ProgramSchool District #69 Qualicum Restorative Justice ProgramQuesnel Community Accountability ProgramCommunity ConnectionsRichmond Restorative JusticeCommunity Justice of Salt Spring IslandEagle Valley Youth Community Measures ProgramsPeninsula CrossRoads Community Justice ProgramSurrey Youth Intervention Program - Surrey RCMPCommunity Justice ProgramTrail Youth Justice ProgramVictim Offender Mediation ProgramVancouver Aboriginal Transformative Justice ServicesVancouver Association of Transformative Justice: JustSolutionsNorth Saanich/ Sidney Restorative Justice - RCMPRestorative Justice Oak BayRestorative Justice SaanichSaanich Community Justice Program (John Howard Society)Restorative Justice Coalition - William Head InstitutionSpirit of JusticeWest Shore Community Justice ProgramWilliams Lake Community Council for Restorative Justice

By Program Name100 Mile House Community Accountability Program 100 Mile HouseArrowsmith Community Justice ProgramCarrier Sekani Family ServicesAlternative Dispute Resolution ProgramCastlegar and District Community Justice ForumCentral Okanagan Restorative JusticeChehalis Indian BandChilliwack Restorative Justice and Youth Diversion AssociationClearwater Restorative Justice ProgramCommunity Peacemaking CirclesParksvillePrince GeorgeCastlegarKelownaAgassizChilliwackClearwaterMissionCommunity Justice of Salt Spring IslandCommunity ConnectionsCowichan Lake Restorative Justice ProgramCranbrook Community Restorative JusticeCreston Valley Community Justice ProgramDawson Creek Community Justice ProgramEagle Valley Youth Community Measures ProgramsFernie Youth Assistance and AccountabilityFort St. John Community Justice ProgramSalt Spring IslandRevelstokeLake CowichanCranbrookCrestonDawson CreekSicamousFernieFort St. JohnFraser-Burrard Community Justice Society

Community Youth Justice ProgramFraser Region Community Justice Initiatives AssociationGolden Youth and Adult Diversion ProgramGranisle and Area Community Accountability ProgramHarrison-Kent Youth Diversion andCommunity Accountability AssociationHope Community Justice ProgramJustice Alternatives for MackenzieJustice Alternatives - Lakes DistrictKaslo Restorative Justice CommitteeKitimat Restorative Justice ProgramLadysmith and District Community Accountability ProgramCoquitlamFraser ValleyGoldenGranisleHarrisonHopeMackenzieBurns LakeKasloKitimatLadysmithLangley Youth and Family ServicesLumby Community Accountability ProgramNanaimo Region John Howard Society: Restorative Justice ProgramLangleyLumbyNanaimoNorth Cowichan/ Duncan Restorative Justice Project North Cowichan -DuncanNorth Saanich/ Sidney Restorative Justice - RCMP Victoria -North SaanichPeachland Restorative JusticePeninsula CrossRoads Community Justice ProgramPenticton RCMP Crime Prevention UnitPort Hardy Restorative Justice SocietyPort McNeill RCMP Community Justice ProgramPrince Rupert Restorative Justice ProgramPeachlandSidneyPentictonPort HardyPort McNeillPrince Rupert

Punky Lake Wilderness Camp SocietyQuesnel Community Accountability ProgramChilcotinQuesnelQwi:qwelstom - Sto:lo Nation Justice ProgramsRestorative Justice SaanichRestorative Justice Coalition (at William Head Institution)Restorative Justice Oak BayRichmond Restorative JusticeRidge-Meadows Youth and Justice Advocacy AssociationSaanich Community Justice Program (John Howard Society)ChilliwackVictoria - SaanichVictoriaVictoria - Oak BayRichmondMaple RidgeVictoria - SaanichSchool District #69 Qualicum Restorative Justice ProgramSecwepemc Community Justice ProgramSpirit of JusticeSurrey RCMP Community Justice ProgramSurrey Youth Intervention ProgramTrail Youth Justice ProgramTsilqhotin Community JusticeVancouver Aboriginal Transformative Justice ServicesVancouver Association of Transformative Justice: Just SolutionsVictim Offender Mediation ProgramWest Shuswap Alternative MeasuresWest Shore Community Justice ProgramWilliam Head InstitutionWilliams Lake Community Council for Restorative JusticeWhu Neeh Nee’ - Guiders of Our PeopleQualicumKamloopsVictoriaSurreySurreyTrailChilcotinVancouverVancouverVancouverChaseVictoria - West ShoreVictoriaWilliams LakePrince George

100 Mile House Community Accountability ProgramContact Information100 Mile and District Community PolicingConsultative CommitteeDonna BarnettBox 1087100 Mile House, BCV0K 2E0Phone: (250) 395-3422 or (250) 395-2022 (home)Fax: (250) 395-3625 or (250) 359-3420E-mail: barnett@bcinternet.netProgram InformationStructure of program:Target Group:Goals and Objectives:Program Model:Referral Source(s):Referral Types:Support/ Funding:Non-profitFirst-time offendersTo prevent first time offenders from committing a second offence.Family Group Conferencing (Community Justice Forum)RCMPTheft, minor drug possession, family conflictCommunity; start-up grant from Ministry of Public Safety andSolicitor General (PSSG)No paid staff8 facilitators; 1 coordinatorStaffing Structure:Volunteers Involved:Years in Operation: 4Partners Involved: RCMP, volunteers, Crown, municipalityTraining:Indicators of Success:Challenges/ Obstacles:Resources Available:RCMP Community Justice Forum facilitator training96% (completion rate with no-recidivism one year later)Having RCMP buy into programCommunity facilities; volunteers

Chehalis Indian BandContact InformationKaren Bobb-ReidComp #66Agassiz, BCV0M 1A0Phone: (604) 796-2116Fax: (604) 796-3946E-mail: N/AProgram InformationStructure of program: Non-profitTarget Group:Chehalis communityGoals and Objectives: To provide preventative measuresProgram Model:Family Group ConferencingReferral Source(s): RCMP, community, Crown, selfReferral Types:Theft under, mischief, minor assault, etc.Support/ Funding: Start-up grant from Ministry of PSSGStaffing Structure: No paid staffVolunteers Involved: Facilitators, Elders, Assessment CommitteeYears in Operation: 1Partners Involved: Chilliwack Restorative Justice; Qwi:qwelstomTraining:Challenges/ Obstacles:Resources Available:Restorative Justice facilitator training, peacemakers joint training;fish and wildlife - historical abuse, Qui:qwelstomNon-acceptance from some youth; need more communityinvolvementHealth and Family Services, Elders, anti-drug task force,Qwi:qwelstom, neighboring restorative justice programs.

Justice Alternatives - Lakes DistrictContact InformationCollege of New CaledoniaRCMP Burns Lake DetachmentVera BeerlingCst. Hayley NIELSENBox 5000 201 Highway 35, Box 759Burns Lake, BCBurns Lake, BCV0J 1E0V0J 1E0Phone: (250) 692-1705 Phone: (250) 692-7171Fax: (250) 692-1750 Fax: (250) 692-3869E-mail: beerlingv@cnc.bc.caProgram InformationStructure of program: Undecided (At information stage)Target Group: Youth ages 12 to 18Goals and Objectives: Crime PreventionProgram Model:RCMP Community Justice ForumReferral Source(s): RCMP, Victim ServicesReferral Types:Theft, mischief, B&ESupport/ Funding: NoneStaffing Structure: RCMP member as CoordinatorVolunteers Involved: 30 +Years in Operation: New programPartners Involved: College of New Caledonia; RCMPTraining:RCMP Community Justice Forum facilitator training for allvolunteers.

Castlegar and District Community Justice ForumContact InformationInga Lamont, Coordinator440 Columbia AvenueCastlegar, BCV1N 1G7Phone: (250) 368-3168Fax: (250) 368-3168E-mail: inga_lamont@telus.netProgram InformationStructure of program:Target Group:Goals and Objectives:Program Model:Referral Source(s):Referral Types:Support/ Funding:Staffing Structure:Volunteers Involved:Years in Operation:Partners Involved:Training:Indicators of Success:Challenges/ Obstacles:Resources Available:Council which has become a SocietyYouth and adult first-time offendersTo provide restorative justice which will facilitate achievableaccountability of first time offenders, while acknowledging therights and needs of victims, thus enabling the participants toreintegrate into the community.Community Justice ForumRCMPAll except homicide or domestic violenceLocal support, start-up grant from Ministry of PSSGNo paid staff1 Coordinator, 8 others3 yearsRCMPCommunity Justice Forum facilitator training (RCMP)In 47 cases, only 2 have re-offended (94% success)Resolutions that are effective and useful to the community; issuesof divorce, abuse, neglect, etc.Community financial support

West Shuswap Alternative MeasuresContact InformationChase RCMPCst. Natalie MitchellBox 960, 226 Shuswap AvenueChase, BCV0E 1Z1Phone: (250) 679-3221Fax: (250) 679-3821E-mail: natalie.a.mitchell@rcmp-grc.gc.caProgram InformationStructure of program: Umbrella OrganizationTarget Group:Adult and young offendersGoals and Objectives: To provide an alternative response for first-time offendersProgram Model:Community Justice ForumReferral Source(s): To be determinedReferral Types:To be determinedSupport/ Funding: LocalStaffing Structure: No paid staffVolunteers Involved: To be determined (approximately 10-14)Years in Operation: Program not yet operational as of April 2002Training:Resources Available:Community Justice Forum facilitator training (RCMP)Community support, use of meeting rooms, supportive media, andlocal trainer.

Tsilqhotin Community JusticeContact InformationPunky Lake Wilderness Camp SocietyMary Anne Arcand, Executive Director101 - 153 Borland StreetWilliams Lake, BCV2G 1R1Phone: (250) 392-4197Fax: (250) 398-9043E-mail: plcsho@hotmail.comProgram InformationStructure of program: Non-profitTarget Group:Young offenders: Aboriginal and otherGoals and Objectives: To help primarily First Nations youth find a better path for life.Program Model:Aboriginal Peace Making CircleReferral Source(s): RCMP; Crown; Condition of Sentence; Condition of Dischargefrom Custody; Community (Chief and Council, families)Referral Types:AllSupport/ Funding: Provincial and Federal Government contribution agreementStaffing Structure: 1 Coordinator; 2 Field staffVolunteers Involved: 20 Co-FacilitatorsYears in Operation: 4Partners Involved: Ministry of PSSG; Justice Canada; Tsilqhotin NationalGovernment; ICBCTraining:Indicators of Success:Challenges/ Obstacles:Resources Available:Critical incident stress debriefing; problem solving and conflictresolution; facilitationLess recidivism; less first-time offenders; less incarceration;reduction in crime rates in member communities; less violence;more trust between RCMP and communities.Racism; infrastructure (lack of phones and roads); cultural values;language.Handbook; self-directed training manual and video “How to Build aCommunity Based Organization”; Handbook and Video “AboriginalJustice - Peacemaking Circles”.

Chilliwack Restorative Justiceand Youth Diversion AssociationContact InformationSharon Williams45924 Airport RoadChilliwack, BCV2P 1A2Phone: (604) 702-4214Website: www.chilliwack.com/services/crjydaFax: (604) 702-4243E-mail: crjyda@chilliwack.comProgram InformationStructure of Program: Non-profit, SocietyTarget Group: First-time offenders ages 12 and up. (May accept youth under 12after discussion with referral agency and guardian.)Goals and Objectives: To provide solutions to victims and first-time offenders. Toreconnect offenders with their families, victims, and thecommunity. To promote a safer community. To educate andpromote public awareness of Restorative Justice principles.Program Model(s): Community Accountability Panel and Community Justice Forum.Referral Source(s): RCMP, Crown Counsel, Schools (pilot project).Referral Types:Category 3 and 4, plus minor assaults, arson, possession, etc.Support/ Funding: Grant from City of Chilliwack, in-kind donation from RCMP (office),service club donations, community donations.Staffing Structure: Full-time contractor as “Program Coordinator”, part-time contractoras funds permit, practicum students.Volunteers Involved: Approximately 30: mentors, committee members, facilitators,public awareness, fundraising, office support.Years in Operation: Since May 1998Partners involved: Crown Counsel, RCMP, City, School District, service providers,community work hour sponsors, restitution sponsors.Training:Indicators of Success:Challenges/ Obstacles:Resources Available:Orientation for new volunteers, including observation of threemeetings. Buddy system (pairing new and established volunteers).Ongoing training through monthly meetings, with special guestpresenters. Special training sessions when available (College,RCMP).RCMP program assessment completed in 1999, shows lowincidence of recidivism, and high satisfaction from all partiesinvolved. Assessment currently being conducted by student ofUniversity College of the Fraser Valley.Funding; lack of youth programs, resources, and services;maintaining high level of community support.Operations Manual (on website and available from National CrimePrevention Centre), Facilitation Guide for Panel Members,speakers, trainers, resource library in office; support programs foryouth (Restoring Relationships, Counseling, etc.)

Qwi:qwelstomContact InformationQwi:qwelstom - Sto:lo Nation Justice ProgramsWenona Victor#1 - 7201 Vedder RoadChilliwack, BCV2R 4G5Phone: (604) 858-3366Fax: (605) 824-5129E-mail: N/AProgram InformationStructure of program: Sto:lo First Nations ProgramTarget Group:First Nations within Sto:lo territoryGoals and Objectives: To repair harm and restore balance and harmony after a disputeProgram Model:Traditional Sto:lo Process. Case-by-case dealing of disputes torestore harmony and balance within families and communities.Referral Source(s): Self referrals, community members, RCMP, Crown CounselSupport/ Funding: Provincial and Federal governmentsStaffing Structure: Justice Coordinator, 2 Justice Workers, 1 Youth WorkerVolunteers Involved: 20Years in Operation: 3Partners Involved: Sto:lo House of JusticeTraining:Indicators of Success:Challenges/ Obstacles:Resources Available:Circle Facilitator trainingIncrease in referrals, requests for presentations, communitysupport, no incarcerations.Educating the public regarding the process; lack of financialresources.Elders; access to counseling services and programs.

Clearwater Restorative Justice ProgramContact InformationSgt. Steve Giesinger205 Dutch Lake Road, P.O. Box 338Clearwater, BCV0E 1N0Phone: (250) 674-2237Fax: (250) 674-3518E-mail: steve.giesinger@rcmp-grc.gc.caProgram InformationStructure of program: RCMP, non-profit (via Rotary Club)Target Group:First-time offenders (youth and adult)Goals and Objectives: To provide an alternative to sentencingProgram Model:Community Justice ForumReferral Source(s): RCMPSupport/ Funding: Start up grant from Ministry of PSSGStaffing Structure: No paid staffVolunteers Involved: 4, 1 Volunteer CoordinatorYears in Operation: 1 ?Partners Involved: Rotary ClubTraining:Indicators of Success:Challenges/ Obstacles:Resources Available:In-houseParents are happyLack of referralsCAP Binder

Community Youth Justice ProgramContact InformationFraser-Burrard Community Justice SocietyAnna McCormick and Alan Patola Moosmann (Program Managers)640 Poirier StreetCoquitlam, BCV3J 6B1Phone: (604) 931-3165Fax: (604) 931-3176E-mail: fbcjs@tieus.comProgram InformationStructure of program: Operated by Fraser Burrard Community Justice Society(registered society)Target Group:Youth accused of chargeable offences in Coquitlam, Port Moody,Anmore, Belcarra, and Port Coquitlam; Victims of these crimes.Goals and Objectives: To enhance the quality of justice in the Tri-City communitiesthrough restorative measures, which attempt to repair the harmcaused by crime, resole conflict and restore balance torelationships.Program Model:Modified Family Group Conference with co-facilitators.Referral Source(s): Police; some community and school referrals.Referral Types:Mostly category 3 and 4 offences (mischief, B&E, assault, theft).Not restricted to first time offenders.Support/ Funding: 50% municipal government, 50% other (mostly private), start-upgrant from Ministry of PSSGStaffing Structure: 2 half-time Program Managers, 1 half-time Program AssistantVolunteers Involved: 9 Board members, 10 active facilitators (current training inprogress to increase number)Years in Operation: Accepting cases since January 2000Partners Involved: Police; school district; MCFD; community resources (volunteerwork placements, youth employment agencies, family programs,drug and alcohol services, anger management program).Training:Indicators of Success:Challenges/ Obstacles:Facilitators complete 80 hour training program covering restorativejustice principles and models of practice, communication skills,mediation, youth and victim issues, and community resources.New volunteers paired with experienced volunteers as cofacilitators.Anonymous evaluations completed by participants at end ofresolution conference show high satisfaction. 98% of youth havesuccessfully completed terms of their conference agreements.Operating funds; Lack of provincial support challenges ongoingmunicipal funding; Pressures to accept referrals for non-criminalincidents; Volunteer retention; Need for community education.

Cranbrook Community Restorative JusticeContact InformationCranbrook RCMPCst. Stephanie Mount31 - 11 th Avenue SouthCranbrook, BCV1C 2N9Phone: (250) 417-4231Fax: (250) 417-4211E-mail: Stephanie.MOUNT@rcmp.grc-gc.caProgram InformationStructure of program: RCMP and Community operatedTarget Group:Young and adult offendersGoals and Objectives: To increase referrals and train new volunteers.Program Model:Community Justice ForumReferral Source(s): Police, crown, probation, schoolsReferral Types:Property offences, neighborhood issues, mischief, assault.Support/ Funding: $5000 start-up grant from Ministry of PSSGStaffing Structure: No paid staffVolunteers Involved: 2 facilitatorsYears in Operation: 5Training:Indicators of Success:Challenges/ Obstacles:Resources Available:Community Justice Forum facilitator trainingVery low recidivism rate; referrals from police greatly increased.Training new volunteers; advertising program.Conference facilities provided.

Creston Valley Community Justice ProgramContact InformationRoma Rowed-Falconer (Coordinator)c/o Creston RCMP Detachment421 - 16 th AvenueCreston, BCV0B 1G0Phone: (250) 482-9313Fax: (250) 482-7314E-mail: darobe@kootenay.comProgram InformationStructure of program: Program run out of Creston RCMP Detachment (Cpl. TerryMacKELLAR)Target Group:Youth and adult offenders.Goals and Objectives: To provide a quality service to the community.Program Model:Community Justice ForumReferral Source(s): Over 90% RCMPSupport/ Funding: Grants and donations; start-up grant from Ministry of PSSGStaffing Structure: No paid staffVolunteers Involved: 10Years in Operation: Program started in 2000, but then lost its coordinator. Program isstarting again, May 2002.Partners Involved: Local businesses, and Lower Kootenay Band.Training:Challenges/ Obstacles:Resources Available:Facilitators trained by RCMP.Keeping volunteer staff.RCMP, other programs in the province.

Dawson Creek Community Justice ProgramContact InformationNCO i/c Dawson Creek Detachment1230 102 nd AvenueDawson Creek, BCV1G 4V3Phone: (250) 784-3700Fax: (250) 784-3721E-mail: N/AProgram InformationStructure of program:Target Group:Goals and Objectives:Program Model:Referral Source(s):Support/ Funding:Staffing Structure:Volunteers Involved:Years in Operation: 4Partners Involved:Runs under the detachment with a steering committee made up ofprivate citizens, the NCO i/c and Ops NCO. Not formallyincorporated as a society.Young offendersTo reduce crime by young offenders in the community and bringsome healing to the victims of crime through consultation andcommunication with offenders.Family Group Conferencing based on the Sparwood model (asdesigned by S/Sgt. Jake Bouwman)RCMP, Probation, Crown, and victims who request the serviceStart-up grant from Ministry of PSSG. No ongoing funding.No paid staff3 on Steering committee, and 6 facilitatorsRCMP members, Crown, Defense Counsel, Judge, Mayor andCouncil, communityTraining:Indicators of Success:Challenges/ Obstacles:In house training provided to new facilitatorsCommunity willingness to be involved in the program and askingfor it on many occasions; no repeat offenders; observed behaviorof participants following a session wherein they are happy, feelthey received a benefit from the program, and speak verypositively about the experience as opposed to traditional courts;we have had a couple of incidents where the offender has workedat a victim’s business to pay back the offence, then the businesshas been so happy they hired the people.Proper funding to train volunteers and expand the program; nothaving a full time coordinator.The Province is saving a lot of money through this system and should be funding it rather thanus always having to do more with less. Without funding in the future all programs will fail.More training and information sessions should be held in the North so volunteers don’t have totravel to the Lower Mainland.

Fernie Youth Assistance and Accountability ProgramContact InformationFernie RCMPCst. M. M. Tieman496 13 th Street, P.O. Box 430Fernie, BCV0B 1M0Phone: (250) 423-4404Fax: (250) 423-6462E-mail: N/AProgram InformationStructure of program: RCMPTarget Group:Young offendersGoals and Objectives: To be an alternative to court and reduce the number of repeatoffenders.Program Model:Victim - Offender ReconciliationReferral Source(s): PoliceReferral Types:Criminal offencesSupport/ Funding: $5000 start-up grant from Ministry of PSSGStaffing Structure: No paid staffVolunteers Involved: 2 (coordinator and facilitator)Years in Operation: 6Training:Indicators of Success:Challenges/ Obstacles:Coordinator and facilitator attended seminarsReduced recidivism rateExtra work for members to be involved in structured program

Fort St. John Community Justice ProgramContact InformationChris Drummond, Program Manager10648 - 100 th StreetFort St. John, BCV1J 1R8Phone: (250) 787-8109Fax: (250) 787-8133E-mail: drummond@solarwinds.comProgram InformationStructure of program: Non-profit program under the umbrella of the Northern PeaceSociety.Target Group:First-time offenders of any age.Goals and Objectives: To create conditions for an offender to fix their mistakes forthemselves, repair the harm they have done, and return to thecommunity strengthened. To provide the victim(s) with supportneeded to give a voice to their hurts and needs. To facilitate anddraw out each forum participant’s human capacity to forgive andbe forgiven and to heal and be healed in order that relationshipscan be healed and transformed.Program Model:Victim-Offender MediationReferral Source(s): RCMP, schools, private citizens.Referral Types:Theft under, B&E, assault, threats, fraud, mischief, possession,arson, etc.Support/ Funding: Gaming Commission, bingo, raffles; donations; grantsStaffing Structure: One paid Program ManagerVolunteers Involved: 10, facilitatorsYears in Operation: 6Partners Involved: RCMP, Northern Peace Community Resources, Northern PeaceAddictions Services, Salvation Army, SPCA, MCFD, City, FirstNations Friendship Centre.Training:Indicators of Success:Challenges/ Obstacles:RCMP facilitation training.Decreasing rate of non-compliance; low recidivism; positivefeedback from families and victims.Finding qualified trainer to train facilitators; high drop-out rate offacilitators; selling program to RCMP; lack of time for PR; lack ofsupport for offenders; lack of community service hoursplacements; community perceptions of “justice”; increasingdemands, and lack of funding.Comment: I would like to see a central support and information centre for Alternative MeasuresPrograms where we can call in to get information and support. We are an isolated community inthe province and it would be nice to connect with other programs so we can encourage andsupport one another.

Fraser Region Community Justice Initiatives AssociationMailing Address20678 Eastleigh CrescentLangley, BCV3A 4C4Phone: (604) 534-5515Fax: (604) 534-6989E-mail: cjibc@axionet.comProgram InformationStructure of organization:Non-profit societyMM CJIBC has three programs which will each be described here. MMVictim Offender Reconciliation ProgramContact:Eric Stutzman, Lydia Steer, or Catherine BargenTarget Group:Goals and Objectives:Program Model:Youth and adults from Delta to AbbotsfordTo affect understanding and reconciliation between victimand offender; to involve community people in work withproblems that normally lead into the criminal justice process.Victim Offender Mediation, Conciliation, and application ofvarious restorative justice modelsCrown, probationB&E, theft, assault, mischief, etc.Provincial Alternative Measures contracts; private donationsTwo full-time equivalents10: involved in case development and facilitationReferral Source(s):Referral Types:Support/ Funding:Staffing Structure:Volunteers Involved:Years in Operation: 21Partners Involved: Crown Counsel, ProbationTraining:Indicators of Success:Challenges/ Obstacles:36 hour training in restorative justice and Victim OffenderMediation, or Justice Institute Certificate plus three dayVictim Offender Mediation orientation.New understanding; victims and offenders encountered byeach other as real people; responsibility taken; healing ofrelationships; agreements reached and carried through;victim restitution; service; behavioral contracts; lowrecidivism.Limited public sector funding; limited community resourcesto which to refer clients; co-opting of restorative justice byretributive criminal justice system.

Fraser Region Community Justice Initiatives AssociationVictim Offender Mediation ProgramContact:Sandi Bergen or David GustafsonTarget Group:Victims, offender, and their families impacted by serious andviolent crime throughout BC and the YukonGoals and Objectives: To meet the needs for healing and closure for peopleresponsible for or harmed by the most serious and violentcrime.Program Model: Facilitated Therapeutic Dialogue, Applied Restorative JusticeReferral Source(s): Victim assistance providers, National Parole Board,Correctional Service of Canada staff, Therapists, NativeElders, religious leadersReferral Types: Serious and violent offences (e.g. murder, rape)Support/ Funding: Correctional Services of CanadaStaffing Structure: Two full-timeVolunteers Involved:NoneYears in Operation: 12Indicators of Success:Challenges/ Obstacles:Therapeutic gains (victim trauma recovery and offenderempathy development); high participant satisfaction inobjective evaluations; new understanding; victims andoffenders encountered as real people; responsibility taken;healing of individuals and relationships.Highly controversial nature of work; “politicization”, andterritorial claims.Education for PeacebuildingContact:Eric Sutzman or Catherine BargenTarget Group:Goals and Objectives:Program Model:Referral Source(s):Referral Type9:Support/ Funding:Staffing Structure:Volunteers Involved:Years in Operation: 2Partners Involved: Langley School DistrictLangley School DistrictTo build capacity for respectful, peacemaking, andrestorative justice interventions at every level in the LangleySchool District educational hierarchies, thereby reducing theincidence of adversarial, punitive, and retributive response toconflicts and tensions that arise.Applied Restorative Action (varied by situation)Any person in the Langley School DistrictAll types of conflict with real harmGrants; School District funding; private donationsOne full-time equivalentMany in various schoolsTraining:Five day training in Restorative Justice

Indicators of Success:Challenges/ Obstacles:New understanding; people harmed and causing harm areencountered as real people; responsibility taken; healing ofrelationships; agreements reached and carried through.Provincial funding cuts to education system.MM CJIBC also offers training, education, consultation and technical assistanceMM

Golden Youth and Adult Diversion ProgramContact InformationGolden RCMPCpl. M. Shehovac or Cst. Garth BurluckDona Gylander, CoordinatorBox 810Golden, BCPhone: (250) 344-2521V0A 1H0Phone: (250) 344-2221Fax: (250) 344-2841E-mail: N/AProgram InformationStructure of program: Non-profitTarget Group:First-time adult and young offendersGoals and Objectives: To offer another option for victims, police and offendersProgram Model:Alternative Resolution (Sparwood model)Referral Source(s): RCMPReferral Types:Minor offences, where victim is in agreementSupport/ Funding: $5000 start-up grant from Ministry of PSSGStaffing Structure: No paid staffVolunteers Involved: Coordinator, plus 3 facilitatorsYears in Operation: 7Partners Involved: Civilian member coordinatorsTraining:Indicators of Success:Challenges/ Obstacles:Seminars put on by Attorney GeneralVictim satisfaction; offender’s parent see more consequencesthan through court.Training new community member (previous coordinator moved)

Granisle and Area Community Accountability ProgramContact InformationIan Ward-CoxBox 256Granisle, B.C.V0J 1W0Phone: (250) 697-2414Fax: (250) 697-6246E-mail: N/AProgram InformationStructure of program: Under RCMP Detachment with Community Consultative GroupTarget Group:First time offendersGoals and Objectives: Offender accountability through community involvementProgram Model:Community Justice ForumReferral Source(s): RCMPReferral Types: Criminal Code offences, Type 4Support/ Funding: $5000 start-up grant from Ministry of PSSGStaffing Structure: Under developmentVolunteers Involved: 1 Facilitator (trained by RCMP)Years in Operation: 2Partners Involved: RCMP, school, Village Counsel, social workersTraining:Indicators of Success:Challenges/ Obstacles:Resources Available:RCMP Community Justice Forum facilitation training98% of cases have not re-offendedFAS; drugs; lack of recreational facilitiesRCMP, social workers, drug and alcohol counselors.

Harrison-Kent Youth Diversionand Community Accountability AssociationContact InformationKitty Chisholm, CoordinatorBox 494Harrison Hot Springs, BCV0M 1K0Phone: (604) 796-3999Fax: (604) 796-2517E-mail: N/AProgram InformationStructure of program:Target Group:Goals and Objectives:Program Model:Referral Source(s):Support/ Funding:Staffing Structure:Volunteers Involved: 9Years in Operation: A little over 1 yearNon-profit societyLocal young offendersTo provide closure and, if needed, financial restitution for thevictim(s); to provide an opportunity for the young offender tounderstand the impact of the offense; to integrate, throughcommunity work hours, the youth into his/ her community andfoster a feeling of responsibility in the youth; to refer youth toanger management and/ or drug and alcohol counseling, ifneeded.Community Accountability Panel with mentors.RCMP, Crown CounselStart-up grant from Ministry of PSSG; local funding.No paid staffTraining:Indicators of Success:Challenges/ Obstacles:Initial training provided by another area program. In housetraining for volunteers.We have accepted 27 youth, and 20 have completed the programsuccessfully and have not re-offended.Youth who come from homes where there is no reinforcement ofyouth’s rehabilitation; youth from foster homes, where fosterparents are hampered by their inability to enforce rules.

Hope Community Justice ProgramContact InformationGerry DybleBox 40Hope, BCV0X 1L0Phone: (604) 869-7758Fax: (604) 869-7755E-mail: N/AProgram InformationStructure of program:Target Group:Goals and Objectives:Program Model:Referral Source(s):Referral Types:Support/ Funding:Staffing Structure:Volunteers Involved:Years in Operation:Partners Involved:Training:Non-profitFirst-time young offendersTo promote awareness and education of restorative justicephilosophy, principles and practice; to facilitate reconciliation inrelationships between victims, offenders, and the community; tostrengthen our sense of community by involvement in a restorativeprocess in an effort to reduce crime; to facilitate a processwhereby victims, offenders and community experience justice.Community Justice ForumRCMPCategory 3 and 4 (theft, mischief, fraud, etc.)Community, start-up grant from Ministry of PSSGNo paid staff1 Program Coordinator, 18 facilitators and Board members10 monthsRCMPCommunity Justice Forum facilitator training

Secwepemc Community JusticeContact Informationc/o Whispering Pines/ Clinton Indian BandEdith FortierRR #1, Site 8, Comp 4Kamloops, BCV2B 8P6Phone: (250) 579-5772Fax: (250) 579-8367E-mail: wpcib@telus.netWebsite: www.wpcib.comProgram InformationStructure of program: Whispering Pines/ Clinton Indian Band administers the program.Target Group:Youth and adult offendersProgram Model:Community Justice Forum, Alternative Measures (youth and adult)Referral Source(s): RCMP, community, schools, Crown CounselSupport/ Funding: Start-up grant from Ministry of PSSGVolunteers Involved: 25

Kaslo Restorative Justice CommitteeContact InformationLarry Moore or Kevin StanwayBox 1111Kaslo, BCV0G 1M0Phone: (250) 353-2809 (Larry Moore)Website: www.krjc.orgPhone: (250) 353-7364 (Kevin Stanway)E-mail: N/AProgram InformationStructure of program: Circle of volunteersTarget Group:People who are in conflict with each other or with the lawGoals and Objectives: To learn and integrate the values and principles of restorativejustice into our lives; to build capacity in the community to haveheartfelt dialogue about difficult issues; to assist persons inconflict with others or the law in arriving at their own mutuallyagreeable settlements when requested; to give considered optionsand recommendations to justice professionals, government, andothers.Program Model:Flexible (uses principles of Peacemaking Circles, Victim OffenderReconciliation, and Family Group Conferencing).Referral Source(s): Community, schools, police, court, probationReferral Types:Any conflictsSupport/ Funding: DonationsStaffing Structure: No paid staffVolunteers Involved: 7 facilitators and 5 supporting membersYears in Operation: Since August 1997Partners Involved: Teachers, school administrators, politicians, RCMP, inmaterestorative justice groups, and community.Training:Indicators of Success:Challenges/ Obstacles:Experiential training and dialogue about values and principles.Committee members have incorporated restorative justiceprinciples into relationships and workplaces; over 25% of thecommunity’s population has attended public educational events;high satisfaction of clients.Political agenda of “getting tough on crime”; retributive socialconditioning; enormous volunteer time and effort to introduceofficers to the principles and processes of restorative justicebecause of RCMP relocation.Resources Available: Support and guidance from psychologists, criminologists, judges, spiritualadvisors, native elders and other restorative justice groups andpractitioners; library of books, articles, websites and videos.KRJC members co-facilitate Alternatives to Violence Project workshops.

Central Okanagan Restorative JusticeContact InformationCentral Okanagan Boys and Girls ClubS. Dawn Wilkinson1633 Richter StreetP.O. Box 75Kelowna, BCV1Y 7N3Phone: (250) 762-3914Website: www.boysandgirlsclub.caFax: (250) 762-6562E-mail: dwilkinson@boysandgirlsclub.caProgram InformationStructure of program:Target Group: Youth ages 12 to 18Goals and Objectives:Program Model:Referral Source(s):Referral Types:Central Okanagan Boys and Girls Club is non-profit organizationacting as the home agency. Provides a regional approach whichincludes central administration and local implementation for 5communities.To provide a regional program that is centrally administered andlocally implemented; to provide an RCMP referred, non-courtalternative for youth who are involved in a minor chargeableincident for the first time.Community Conferencing Model, plus mentor.RCMPCategory 3 and 4; Drug Free Zone incidents (We have integratedpolicies among the RCMP, SD #23, and Central OkanaganRestorative Justice).Support/ Funding: Term funding from all four levels of government (City, Regional,Provincial, Federal); project funding from service groups.Staffing Structure: Full-time paid coordinator reports to Executive Director of CentralOkanagan Boys and Girls Club.Volunteers Involved: 30; administrative, case management, records management,events management, “front line” volunteers; all volunteers trainedas facilitators, co-facilitators, and mentors.Years in Operation: Coordinator hired August 2000; Volunteers trained January 2001;Partners Involved:First referrals received March 2001.Advisory Committee membersTraining:Indicators of Success:Challenges/ Obstacles:Resources Available:Orientation training by Boys and Girls Club; facilitation training byTransformative Justice Australia; mentor training by CommunityServices; ongoing monthly training.Evaluation process is under development.Consistent funding to sustain the program.Articles, books, and videos; display equipment and materials.

Kitimat Restorative Justice ProgramContact InformationPeggy Bare, Cst. JoAnne Ruppenthal, or Cst. Brenda Daly888 Lahakas Blvd.Kitimat, BCV8C 2H9Phone: (250) 632-7111Fax: (250) 632-2326E-mail: N/AProgram InformationStructure of program: Under umbrella of Kitimat RCMPTarget Group:All offendersProgram Model:Community Justice ForumReferral Source(s): RCMPSupport/ Funding: $5000 start-up grant from Ministry of PSSGStaffing Structure: No paid staffVolunteers Involved: Coordinator and 5 volunteersYears in Operation: 3Training:Indicators of Success:Challenges/ Obstacles:Community Justice Forum facilitator trainingLow recidivism rate; positive response from participants, as shownin post conference evaluationsMaking the public aware of our presence.

Ladysmith and District Community Accountability ProgramContact InformationE. J. (Gay) Armstrong801 Malone RoadLadysmith, BCV9G 1N2Phone: (250) 245-7032E-mail: agnus_armstrong@telus.netProgram InformationStructure of program: Non-profit under LS Resource Centre umbrella organization forfinancial account management and for charitable donationsTarget Group:Young and adult offendersGoals and Objectives: To prevent re-offending and assist teen and parent growth.Program Model:Community Justice Forum; CAP from Ministry of PSSGReferral Source(s): RCMPReferral Types:Category 3 and 4 offencesSupport/ Funding: Town of Ladysmith and local individual/ club donations; start-upgrant from Ministry of PSSGStaffing Structure: No paid staffVolunteers Involved: 10: Coordinator; facilitator; co-facilitatorYears in Operation: 3Partners Involved: ADAPT Youth at Risk Worker/ Youth Mental Health WorkerTraining:Indicators of Success:Challenges/ Obstacles:Resources Available:Community Justice Forum facilitator trainingCompletion of Conference requirements with 95% one year laterNeed for ongoing progress program after completion of case tofollow offender and assist with counseling, etc.; getting weekendcommunity hours for youth in school.Limited

Cowichan Lake Restorative Justice ProgramContact InformationCst. R. F. Wallace or Ken Stock70 Stanley StreetP.O. Box 1290Lake Cowichan, BCV0R 2G0Phone: (250) 749-6668Fax: (250) 749-6458E-mail: N/AProgram InformationStructure of program: Non-profitTarget Group:Youth and adult offendersGoals and Objectives: To educate, reduce crime, and encourage participationProgram Model:Community Justice Forum (RCMP)Referral Source(s): RCMPReferral Types:Criminal Code offencesSupport/ Funding: Community Policing Access CentreStaffing Structure: No paid staffVolunteers Involved: 16: facilitators and mentorsYears in Operation: 5Partners Involved: Police, communityTraining:Indicators of Success:Challenges/ Obstacles:Resources Available:Given locally. Both facilitators and mentors attend workshops.Low recidivism rate; client satisfactionKeeping resolutions creative and relevant.Two instructors on Detachment

Langley Youth and Family ServicesContact InformationKarl Friesen5569 204 th StreetLangley, BCV3A 1Z4Phone: (604) 514-2900Fax: (604) 530-1835E-mail: tanyar@city.langley.bc.caProgram InformationStructure of program: Local government-funded service with a mandate to provideservice to police referrals and “at risk” community referrals.Target Group:Children and Youth who come in contact with the law or potentialconflict with the law and are identified by acting out behavior.Goals and Objectives: To prevent child/ youth entry into the criminal justice system bystrengthening families and reducing child/ youth and familyproblems where the child/ youth are identified by potential oractual conflict with the law; to coordinate community conferencesto address responsibility and accountability for their behavior andaddress the repair of harm experienced by the victim; to promoteearly identification and early intervention for the purpose of crimeprevention for children/ youth.Program Model:Integration of family counseling with Family Group ConferencingReferral Source(s): Police, community (schools, physicians, MCFD)Referral Types:Theft under, behavioral concernsSupport/ Funding: Municipal governments and short-term funding from NCPC grant.Staffing Structure: Half-time Coordinator/ FacilitatorVolunteers Involved: Volunteer program is in developmentYears in Operation: 1 ?Partners Involved: RCMP; Township and City of Langley; Langley Child and YouthCommitteeTraining:Indicators of Success:Challenges/ Obstacles:Justice Institute coursesLow recidivism; agreements completed; family self-report onbehavior change and satisfaction; victim satisfaction; familycounseling assessment.Integrating family counseling and community conferencing withthe two services enhancing each other’s work.

Lumby Community Accountability ProgramContact InformationWhitevalley Community Resource CentreSue RossiBox 6612114 Shuswap AvenueLumby, BCV0E 2G0Phone: (250) 547-8866Fax: (250) 547-6285E-mail: wcrc@junction.netProgram InformationStructure of program: Non-profitTarget Group:Non-violent, first-time young offendersGoals and Objectives: To provide restitution in a restorative process.Program Model:Community Justice ForumReferral Source(s): RCMPReferral Types:Non-violentSupport/ Funding: Private; RCMP veterans; communityStaffing Structure: 1 coordinator (5 hours a week)Volunteers Involved: 12: steering committee and trained facilitatorsYears in Operation: 2 ?Partners Involved: Whitevalley Community Resource Centre; RCMP; high school;health unit; Lumby Counsel; Crossroads Learning CentreTraining:Indicators of Success:Challenges/ Obstacles:Resources Available:5 volunteers completed Community Justice Forum facilitationtraining March 2001Increased awareness of Community Justice Forum in Lumby;decrease in recidivism with young offendersFunding; networking with the province; the existing administrationstructure of Community Justice ForumLibrary books, meeting space and office equipment (in-kind)

Justice Alternatives for MackenzieContact InformationJonathan Toews, Co-Chair/ Director1 Mackenzie BoulevardP.O. Box 135Mackenzie, BCV0J 2C0Phone: (250) 997-5244Fax: (250) 997-5247E-mail: jtoews@sd57.bc.caProgram InformationStructure of program: Non-profit SocietyTarget Group:Young offendersGoals and Objectives: To participate in the Community Accountability Programestablished by the Ministry of PSSG. To develop and increasepublic participation in the alternative justice system programs. Tostimulate lay and professional participation, assessment andimprovement of alternative justice programs. To target youngoffenders and intervene in criminal behavior early and decisivelyin order to prevent such behavior from recurringProgram Model:Family Group ConferencingReferral Source(s): RCMP, Probation, Crown CounselReferral Types:Theft under, mischief, community disputes, (discussion inprogress of possibly accepting school and workplace disputes)Support/ Funding: $5000 start up grant from Ministry of PSSG; $250 per year fromDistrict of MackenzieStaffing Structure: No paid staffVolunteers Involved: Board of directors, Program Coordinator, and FGC facilitators (12)Years in Operation: Three (The Justice Alternatives for Mackenzie Society wasregistered on June 29, 1999)Partners Involved: Municipal (District of Mackenzie) provides rooms, provincial, andfederal governments for funding; RCMP; local businessTraining:Indicators of Success:Challenges/ Obstacles:Resources Available:Family Group Conferencing facilitation certificates for allfacilitators and Program CoordinatorUse of program by RCMP, local businesses, etc.; low incidence ofrecidivism; testimonial evidence from Program CoordinatorFunding; need for more support from local businesses; use of theprogram by RCMP.None yet.

Ridge-Meadows Youth and Justice Advocacy AssociationContact InformationLola Chapman or Barb Dovanne228 - 11960 Haney PlaceMaple Ridge, BCV2X 6G1Phone: (604) 467-5889Fax: (604) 467-8544E-mail: youthdiv@smartt.netProgram InformationStructure of program: Non-profitTarget Group:Young offendersGoals and Objectives: To step in at the first offence and by intervention and communityinvolvement prevent re-offending, while including the victim. Wewill provide one-on-one mentoring and access to other serviceproviders. We help the offender understand the impact of his/ heractions. We hope to leave each youth with a sense of empathyand involvement.Program Model:Community Accountability Panel, plus mentoringReferral Source(s): RCMP, CrownReferral Types: Category 3 and 4; some category 2Support/ Funding: Municipal CouncilsStaffing Structure: Coordinator; Assistant CoordinatorVolunteers Involved: 29: mentors and committee membersYears in Operation: 7 ?Partners Involved: Business community, special needs groups, churches. Etc.Training:Indicators of Success:Challenges/ Obstacles:Resources Available:Ongoing in-house training with occasional professionals broughtin.Low rate of recidivism one year laterFunding.Board of Directors; supportive community.

Community Peacemaking CirclesContact InformationMission Restorative Justice CoalitionMeredith Egan/ Dr. Liz Elliott32959 Third AvenueChilliwack, BCV2V 1N5Phone: (604) 826-8859Fax: (604) 820-8535E-mail: pacific_mission@telus.netProgram InformationStructure of program:Target Group:Goals and Objectives:Program Models:Referral Source(s):Referral Types:Support/ Funding:Staffing Structure:Volunteers Involved:Years in Operation:Partners Involved:Training:Indicators of Success:Challenges/ Obstacles:Resources Available:Community coalition, advised and supported by Advisory Group(sub-committee of the District of Mission’s Justice Council)Anyone in Mission who is in conflict and wishes our helpTo facilitate Community Peacemaking Circles for motivatedparties instead of - or before, throughout, and after - the criminaljustice process. Inclusiveness is inherent in all circle or victimmediation processes.Peacemaking Circles, VORP, Circles of Support, Multi-PartyMediation. Model is based on needs of case.RCMP, community, and schoolsCriminal and non-criminal conflictsLimited; applying for funding through municipal projects.No paid staff5 trained facilitators, 2 coordinators, and more than 20 othercommunity members assisting and supporting our workLess than oneAdvisory committee made up of members from School District,Probation, Parole, RCMP, and Downtown Business Association;community groups.Trained Victim-Offender Mediation mediators, facilitators, andcircle keepers.Satisfaction with the program; continued community support.Funding; resources are often taxed (volunteers have limited time.Paid staff would move the process along more quickly.)We partner with many community groups, service providers, andchurches. We have built important relationships with many withinand outside of our community who have been assisting us in thisproject.

Nanaimo Region John Howard SocietyRestorative Justice ProgramContact InformationNanaimo Region John Howard SocietyViolet Smith, Program Coordinator200-1585 Bowen RoadNanaimo, BCV9S 1G4Phone: (250) 754-2340Fax: (250) 754-1266E-mail: jhsoc@mail.island.netProgram InformationStructure of program:Target Group:Goals and Objectives:Program Model:Referral Source(s):Referral Types:Support/ Funding:Staffing Structure:Volunteers Involved:Years in Operation: 4Partners Involved: RCMPNon-profitFirst-time offendersTo provide an alternative program for dealing with offenders whohave committed an offence and who have little or no criminalhistory.Community Justice ForumRCMP; CrownVariedNRJHS; start-up grant from Ministry of PSSG1 Coordinator10 FacilitatorsTraining:Indicators of Success:Challenges/ Obstacles:Community Justice Forum facilitation training by RCMPConference evaluations; 98% successful completionsFunding

North Cowichan/ Duncan Restorative Justice ProjectMailing Addressc/o Volunteer CowichanGeorg Stratemeyer1 Kennedy PlaceDuncan, BCV9L 5G3Phone: (250) 748-2133Fax: (250) 748-3509E-mail: gstratemeyer@volunteercowichan.bc.caProgram InformationStructure of program:Non-profit umbrella organization: Community Police AdvisoryCommitteeYoung offendersVictim Offender ConferenceRCMPCommunity group donationsNo paid staff1 Coordinator, 2 Trainers, 5 FacilitatorsTarget Group:Program Model:Referral Source(s):Support/ Funding:Staffing Structure:Volunteers Involved:Years in Operation: Since 1997Partners Involved: North Cowichan/ Duncan RCMPTraining:Indicators of Success:Challenges/ Obstacles:Two day program, plus co-facilitationDisposition agreement completedFunding

Arrowsmith Community Justice ProgramContact InformationSharon Farinha727 West Island HighwayParksville, BCV9P 1B9Phone: (250) 954-2968Website: http:/nanaimo.ark.com/~qbpolice/justice/Fax: (250) 248-4962E-mail: sfarinha@nanaimo.ark.comProgram InformationStructure of program: Non-profitTarget Group:Minor offenders in Parksville/ QualicumGoals and Objectives: To restore harmony in our communitiesProgram Model:Modified Family Group ConferencingReferral Source(s): RCMP, CrownReferral Types:Category 3 and 4 offencesSupport/ Funding: City of Parksville, Town of Qualicum, start-up grant from Ministryof PSSGStaffing Structure: 1 paid coordinatorVolunteers Involved: 44 (6 are School District volunteers only)Years in Operation: 3Partners Involved: RCMP, Qualicum First Nations, City of Parksville, Town ofQualicumIndicators of Success:Challenges/ Obstacles:Resources Available:Evaluations; high completion and compliance rate; low recidivismrate; increased use of program.Maintaining interest and skills of volunteers.Human resources!

Peachland Restorative JusticeContact InformationPeachland Community PolicingBob HarrimanP.O. Box 1166Peachland, BCV0H 1X7Phone: (250) 767-9109Fax: (250) 767-9109E-mail: harriman@okanagan.netProgram InformationStructure of program:Target Group:Goals and Objectives:Program Model:Referral Source(s):Referral Types:Support/ Funding:Staffing Structure:Volunteers Involved:Years in Operation:Partners Involved:Training:Indicators of Success:Challenges/ Obstacles:Resources Available:Non-profit umbrella organization (Peachland Community Policing)First-time young offenders in PeachlandTo operate a “community” Restorative Justice program consistentwith the 2000 Ministry of PSSG’s C.A.P. Guidelines.Community Justice ForumRCMPTheft under, B&E, minor assault, bullying, mischief, etc.$5000 start-up grant from Ministry of PSSGVolunteer Coordinator, Volunteer Assistant Coordinator9, Facilitators2002 Start-upNoneAll Peachland Restorative Justice volunteers are RCMP certifiedfacilitators; Coordinator attended VORP Mediation Workshop,Revelstoke (Aug 01)To date, training of volunteers, a community forum, and mediaPR.Obtaining RCMP cooperation and referrals; maintainingcommunity and media support and interest.Private secure meeting rooms in the Peachland CommunityPolicing Office; trained, capable volunteers; adequate operatingfunds.

Penticton RCMP Crime Prevention UnitContact InformationAl Sismey1168 Main StreetPenticton, BCV2A 5E8Phone: (250) 770-4721Fax: (250) 492-4851E-mail: al.Sismey@rcmp-grc.gc.caProgram InformationStructure of program:Target Group:Goals and Objectives:Program Model:Referral Source(s):Referral Types:Support/ Funding:Staffing Structure:Operates under the umbrella of a non-profit society, PentictonCrime Prevention InstituteFirst-time young offendersTo offer victims and offenders a meaningful way to resolve andrepair harm done through petty crime; to teach offenders theimportance of accountability, responsibility, and the value ofmaking good choices.Group or Resolution Conference ModelPoliceProvincial Statute offences and Criminal Code offences which areSummary Conviction or dual procedure$5000 start-up grant from Ministry of PSSG; Penticton CrimePrevention InstituteStaff member from Penticton Crime Prevention Institutecoordinates program part-timeFacilitatorsVolunteers Involved:Years in Operation: Since 2000Partners Involved: RCMP Crime Prevention UnitTraining:Indicators of Success:Challenges/ Obstacles:Resources Available:Restorative Justice Seminars, along with local trainingHigh completion rate; low recidivism rate.Human resources; being able to change the “mind set” of thecommunity with respect to following new processes when dealingwith Young Offenders; convincing all available resources to worktogether in a community for a common good.Mentoring programs, community service opportunities, drug andalcohol counseling, parenting programs.

Port Hardy Restorative Justice SocietyContact InformationFlorence Van Graven, CoordinatorBox 86Port Hardy, BCV0N 2P0Phone: (250) 949-6335Fax: (250) 949-6337E-mail: cadeo@island.netProgram InformationStructure of program:Target Group:Goals and Objectives:Program Model:Referral Source(s):Referral Types:Support/ Funding:Staffing Structure:Volunteers Involved:Non-profit societyFirst-time offendersTo maintain a community driven group of volunteers, linked withthe local schools and RCMP case files; to build bridges betweenthe surrounding three First Nations Bands utilizing the Elders fromeach Band; to ensure the community takes responsibility for theircitizens.Community Based ForumRCMPMinor offencesNational Crime Prevention Centre; in-kind from RCMP; start-upgrant from Ministry of PSSG1 paid coordinator49 volunteers: mentors, facilitators, recorders (plus 11 RCMPofficers)Years in Operation: 2 1/2Partners Involved: Links with 27 local agencies; town of Port Hardy; RCMPTraining:Indicators of Success:Challenges/ Obstacles:Resources Available:Training by RCMP; on-going in-house training97% success rate; on-going evaluations; feedback from membersof the community.Loss of volunteers (due to job market)Meeting rooms in community; Program Manual

Port McNeill RCMP Community Justice ProgramContact InformationKelly M. CarsonBox 730Port McNeill, BCV0N 2R0Phone: (250) 956-4114Fax: (250) 956-2187E-mail: kcarson@island.netProgram InformationStructure of program: Non-profitTarget Group:Young and adult offendersProgram Model:Group Conferencing (Community Justice Forum)Referral Source(s): RCMP, School DistrictReferral Types:All offences except domestic violence or sexual assaultSupport/ Funding: $5000 start-up grant from Ministry of PGGSStaffing Structure: No paid staffVolunteers Involved: Volunteer manager, plus 10 volunteersYears in Operation: 3 1/2Training:Indicators of Success:Challenges/ Obstacles:Community Justice Forum facilitator trainingHigh rate of compliance; low recidivism rateFunding; legislation for non-compliance

Whu’ Neeh Nee’ - Guiders Of Our PeopleContact InformationCarrier Sekani Family Services Alternative Dispute Resolution ProgramJoann Friske or Benna Rathburn987 Fourth AvenuePrince George, BCV2L 3H7Phone: (250) 562-3591website: www.csfs.orgFax: (250) 562-2272E-mail: benna@csfs.orgProgram InformationStructure of program:Target Group:Goals and Objectives:Program Model:Referral Types:Non-profit, UmbrellaFirst Nations communityTo resolve family disputes; to promote community participation; tofoster confidence in the process; to ensure the mechanism isaccessibleMediation, negotiation, arbitrationLegal disputes

Prince Rupert Restorative Justice ProgramContact InformationLax Kw alaams BandTeresa WesleyP.O. Box 415Prince Rupert, BCV8J 3R2Phone: (250) 622-2891Website: www.laxkwalaam.caFax: (250) 622-2893E-mail: twesley@cibytel.netProgram InformationStructure of program: UmbrellaTarget Group:Youth and adults, with a First Nations focusProgram Model:Community Accountability Panel; Family Group Conferencing;Sentencing AdvisoryReferral Source(s): RCMP, Crown, other organizationsReferral Types:All offensesSupport/ Funding: Department of JusticeStaffing Structure: 1 ? paid staff positionsVolunteers Involved: Justice Committee: 8Years in Operation: 2Partners Involved: Department of Justice, RCMP, Native CommunityTraining:Indicators of Success:Challenges/ Obstacles:Community Justice Forum facilitator trainingIncreased number of files; client satisfaction; agency satisfactionLack of funding; lack of resources; funding instability;underutilization.

School District #69 Qualicum Restorative Justice ProgramContact InformationSharon Farinha727 West Island HighwayParksville, BCV9P 1B9Phone: (250) 954-2968Website: http:/nanaimo.ark.com/~qbpolice/justice/Fax: (250) 248-4962E-mail: sfarinha@nanaimo.ark.comProgram InformationStructure of program: Directed by School District #69. Accountable to School DistrictCommittee and SuperintendentTarget Group:School District #69 students and employeesGoals and Objectives: To provide an alternative to conventional discipline.Program Model:Modified Family Group ConferencingReferral Source(s): School staff and administrationReferral Types:Disciplinary or minor criminal incidentsSupport/ Funding: School District #69Staffing Structure: 1 CoordinatorVolunteers Involved: 18 School District volunteersYears in Operation: 2Partners Involved: P.A.C.; SD #69 PVPA; SD #69 CUPE and MATA (teachers);RCMP; School BoardTraining:Indicators of Success:Challenges/ Obstacles:Resources Available:8 to 10 week, on-site, locally developed training programEvaluations submitted; completion of obligations in contracts;increased use of program.School AOS may be reluctant to ask for help.School and community facilitators, conference teams.

Quesnel Community Accountability ProgramContact InformationCandace King, Coordinator345 Anderson AvenueQuesnel, BCV2J 1G3Phone: (250) 992-5743Fax: (250) 992-5743E-mail: N/AProgram InformationStructure of program:Target Group:Goals and Objectives:Program Model:Referral Source(s):Referral Types:Support/ Funding:Staffing Structure:Volunteers Involved:Years in Operation: 4Partners Involved: City of Quesnel, RCMPNon-profitFirst-time youth and adult offendersTo involve the community in solving the problems associated withcrime and provide the motivation and personal help to keep thefirst-time offender from becoming a repeat offender.Family Group ConferencingPoliceLess serious offences, such as theft under, possession of stolenproperty, minor assault, causing a disturbance; and mischief.City of Quesnel provides wages for employee for 4 hours perweek.One part-time coordinator5 trained facilitatorsTraining:Indicators of Success:Challenges/ Obstacles:Resources Available:Facilitators trained by role playing with students from a dramaclass, meeting with a police officer, and observing conferences.Upon completion, each case is assessed a compliance rate.Getting police officers on board with the program.Real Justice Training Manual; Provincial Community Coordinator,Ministry of Public Safety and Solicitor General.

Community ConnectionsContact InformationJulie Briese111 - 1 st Street WestP.O. Box 596Revelstoke, BCV0E 2S0Phone: (250) 837-2920 (ext. 71)Fax: (250) 837-2909E-mail: tranquil.shores@revelstoke.netProgram InformationStructure of program: Non-profit/ Umbrella organizationTarget Group:Young offenders, adult offenders, victims.Goals and Objectives: To create opportunities for Restorative Justice or CollaborativeJustice.Program Model:CJIC model used in Langley at Justice Initiatives/ VORPReferral Source(s): Police, occasionally Probation, CrownReferral Types:Minor Criminal Code offencesSupport/ Funding: Grants; community donationsStaffing Structure: One mediator (hourly rate)Volunteers Involved: N/AYears in Operation: 3Partners Involved: City; Columbia River Basin; Community Connections umbrella; BCMinistry of PSSGTraining:Indicators of Success:Challenges/ Obstacles:Resources Available:Victim-Offender Reconciliation Training Program offered at JusticeInitiatives and delivered by CJIC, Langley.Client satisfaction sheets have all been positive.Getting referrals.Contact with other communities; reading materials; phoningJustice Initiatives in Langley for advice.Revelstoke hosted a VORP Mediator Workshop September 2001 with funding from CrimePrevention Canada. Eric Stutzman from CJIC was the facilitator. It was a great opportunity formediators from Okanagan/ Thompson/ Columbia and Kamloops to attend.The program is in the process of setting up a meeting with the RCMP to promote/ support thiscommunity program.

Richmond Restorative JusticeContact InformationRichmond RCMPS/Sgt. Colin Abel6900 Minoru Blvd.Richmond, BCV6Y 1Y3Phone: (604) 207-4713Fax: (604) 207-4792E-mail: colin.abel@rcmp-grc.gc.caProgram InformationAs of April 2002 this program is at the planning stage only. It is awaiting City Council approval.

Community Justice of Salt Spring IslandContact InformationIrene Wright, Coordinator, or Meredith Knoxc/o RCMP401 Lower Ganges RoadSalt Spring Island, BCV8K 2V4Phone: (250) 537-5347 (home) or (250) 537-5555 (RCMP)Fax: (250) 537-5357 (home) or (250) 537-1631 (RCMP)E-mail: iwright@saltspring.comProgram InformationStructure of program:Target Group:Goals and Objectives:Program Model:Referral Source(s):Referral Types:Support/ Funding:Staffing Structure:Volunteers Involved:Years in Operation: 4Partners Involved:Under co-sponsorship of the Salt Spring Community ServicesSociety, the RCMP, and the Salt Spring Crime PreventionAssociation.Youth and adult offendersTo significantly reduce minor crime in our community; to restorepeace of mind to victims of crime; to help offenders acceptresponsibility for their actions; to respond appropriately and rapidlyto first-time criminal acts; to provide an opportunity for offendervictimreconciliation; to provide a means to make amends and tolearn appropriate ways to solve problems; to be responsive to theneeds of the victim, the offender, and community; to develop asense of community.Victim-offender reconciliation, plus mentorshipRCMP, CrownMinor offences, including simple assault but not includingdomestic violence; traffic offences$5000 start-up grant from Ministry of PSSG; gifts from individualsand organizations; office space from RCMP; accounting servicesand insurance through Salt Spring Community Services.No paid staff50: chair/ facilitators, mentors, record keepers, pseudovictim (in“victimless” crime), training officer, coordinator, administrativeSalt Spring Community Services Society, the RCMP, and the SaltSpring Crime Prevention Association.Training:Indicators of Success:Challenges/ Obstacles:12 hours up front for all volunteers and ongoing monthly inservice.Number of volunteers who remain active; evaluation at each stepin the process; annual evaluation by team members; support fromthe public; victim and offender satisfaction.Funding; accepted use of alcohol (and other drugs); time.Resources Available: A binder for workers in the program (available to others for $3.50)

Eagle Valley Youth Community Measures ProgramContact InformationEileen WhiteheadRR1 55 C29Sicamous, BCV0E 2V0Phone: (250) 836-2545Fax: (250)836-4067E-mail: eileenw@sicamous.comProgram InformationStructure of program:Target Group:Goals and Objectives:Program Model:Referral Source(s):Referral Types:Support/ Funding:Staffing Structure:Volunteers Involved: 12Years in Operation: 6 yearsNon-profitYouth and adult offendersTo provide an avenue of integration back into the community forpersons offendingCommunity Accountability Panel and Community Justice ForumRCMPCriminal Code offencesStart-up grant from Ministry of PSSG; no ongoing fundingNo paid staffTraining:Indicators of Success:Challenges/ Obstacles:By probation from Salmon Arm Community Justice Forumfacilitation training.Most youth have finished their tasks and seem to be okay.All our resources are centered in Salmon Arm. We have “peopleresources” in Sicamous.At this time, I am looking into restructuring our program and extending to more of thecommunity.

Peninsula CrossRoads Community Justice ProgramContact InformationEtta ConnorP.O. Box 2203Sidney, BCV8L 3S8Phone: (250) 658-8922Fax: (250) 658-8110E-mail: etta@connor.bc.caProgram InformationStructure of program: Non-profit societyTarget Group:Young offenders in Sidney and North SaanichGoals and Objectives: To assist in resolving criminal problems of less serious nature bybringing together victim, offender, significant supporters andcommunity members deemed helpful. To take a transformativeapproach to understanding the needs underlying the offendingbehavior and aim to help address systemic problems.Program Model:Community Justice Forum/ Family Group ConferencingReferral Source(s): RCMP; Central Saanich Municipal police; School District;community organizations/ individuals for conflict resolution.Referral Types:Typically Category 4 - theft, mischief, minor assault, etc.Support/ Funding: $5000 start-up grant from Ministry of PSSG; in 1999; in-kindcontributions from community supporters (office, meeting space,auto expenses, printing)Staffing Structure: No paid staffVolunteers Involved: 25 active members. Executive Committee, public speakers, areacoordinators, facilitators, mentors, historian, school liaison, trainer.Years in Operation: 3Partners Involved: Police services (RCMP and municipal); School District; PeninsulaCommunity ServicesTraining:Indicators of Success:Challenges/ Obstacles:Resources Available:A lead trainer, certified to train Family Group Conferencefacilitators by REALJustice and an experienced probation officer,both with VORP training, conduct 2-day basic training forvolunteers. Monthly Facilitator Clinics. Mini workshops at monthlyvolunteer meeting.Conference agreement completion; School District administrationis progressive in introducing restorative measures in schooldiscipline.Funding for office support, training subsidies, conferenceexpenses, auto expenses, etc; consensus on training models,training providers, and cost.Supportive media; availability of human services experts.

Surrey Youth Intervention Program -Surrey RCMP Community Justice ProgramContact InformationSurrey RCMP DetachmentJulia Marcoux, Program Manager14355 57 th AvenueSurrey, BCV3X 1A9Phone: (604) 599-7781Fax: (604) 599-8892E-mail: N/AProgram InformationStructure of program: RCMP Community Policing DivisionTarget Group: First-time young offenders (ages 9 to 17)Goals and Objectives: To provide a professional, early intervention service to youth andtheir families; to minimize child and youth entry into the CriminalJustice System; to hold young offenders accountable for theirbehavior; to offer victims an opportunity to be actively involvedwith the offender in the reparation process; to provide the offenderwith skills necessary to make clear, positive decisions; to providevictim satisfaction with meaningful and immediate consequencesfor youth.Program Model:Holistic and Systemic Counseling ModelReferral Source(s): RCMPReferral Types:Minor offencesSupport/ Funding: City of SurreyStaffing Structure: 1 Supervisor and 1 staffVolunteers Involved: 2 or 3 practicum/ internship studentsYears in Operation: 8Training:Indicators of Success:Challenges/ Obstacles:Resources Available:Program orientation, close supervision in liaison with UniversityInternship ProgramLow recidivism rates; evaluationsFunding; staffing resourcesPartnering with the community businesses and non-profits.

Trail Youth Justice ProgramContact InformationKay Medland (VAP Coordinator) or Sheila CrockettTrail RCMP Detachment3601 Laburnum DriveTrail, BCV1R 2S9Phone: (250) 364-1200 (Trail RCMP),E-mail: kay.medland@rcmp-grc.gc.ca(250) 364-2326 (Specialized Victim Services)Fax: (250) 364-1453Program InformationStructure:Target Group:Objective:Program Model:Referral Source(s):Referral Types:Support/ Funding:Staffing Structure:Volunteers Involved:Years in Operation: 5Partners Involved: RCMPAdministered by an Advisory BoardYoung offendersTo implement Section 69 of the Young Offenders Act; to providea forum which educates young offenders on the emotional andpractical impact of crime on their victims and others in thecommunity; to hold young offenders accountable for theirbehaviors, while reconnecting them with the community; to work inpartnership with the Justice System; to represent the rights andneeds of the victim; to deal with offenses promptly; to involve thecommunity.Family Group ConferencingRCMPFirst-time category 3 or 4 offenses, or second time offenses wherethe first offense was a minimum of two years prior.$5000 start up grant from Ministry of PSSGNo paid staff12: Board, Coordinator, facilitatorsTraining:Indicators of Success:Challenges/ Obstacles:Resources Available:In house Community Justice Forum, and on communication skills,justice system, victimization.Positive feedback on follow-up evaluations.Extreme lack of funding.Program pamphlet, Program Standards, Program Policy andProcedures.

Victim Offender Mediation ProgramContact InformationThe John Howard Society of the Lower MainlandMelissa Ouellette, Coordinator Youth Service300 - 96 E. BroadwayVancouver, BCV5T 4N9Phone: (604) 872-5651 (ext. 313)Fax: (604) 872-4165E-mail: jhsyouth@adsl.intergate.caProgram InformationStructure of program: Operated by non-profit agencyTarget Group:Youth (12-17) who have committed a criminal code offence forwhich they could be charges in the Lower MainlandProgram Model:Flexible Victim Offender Mediation/ conferencing modelReferral Source(s): Police, probation, defense counsel, judgesReferral Types:All offencesSupport/ Funding: MCFD; start-up grant from Ministry of PSSGStaffing Structure: 1 paid staffVolunteers Involved: Several volunteer mediatorsYears in Operation: Since 1998Training:Indicators of Success:Provided through Fraser Region Community Justice InitiativesPositive follow up meetings and evaluations; completion ofagreements.

Vancouver Aboriginal Transformative Justice ServicesContact InformationBarry Warhaft1607 East Hastings StreetVancouver, BCV5L 1S7Phone: (604) 251-7200Fax: (604) 251-7201E-mail: vatjs@vafcs.orgProgram InformationStructure of program: Non-profitTarget Group:Adult offenders (young offender program in development)Goals and Objectives: To provide aboriginal people who come into contact with the lawand the people affected by their actions with a safe, supportive,and culturally appropriate process that leads to healing and overallwellness.Program Model:Community Council ForumReferral Source(s): Provincial and Federal CrownSupport/ Funding: Federal and Provincial governmentStaffing Structure: 1 Program Director, 2 Coordinators, 1 Administrative AssistantVolunteers Involved: 30Years in Operation: Over 2Partners Involved: Various community services and organization as referral sources.Training:Indicators of Success:Challenges/ Obstacles:Resources Available:In-house and contractReduced recidivism; offender and victim satisfaction andperception of fairness; community involvement.Funding; program awareness; referral type and rate.Small library.

Vancouver Association of Transformative Justice:Just SolutionsContact InformationCharlotte Gottschau1023 Mclean DriveVancouver, BCV5L 3N2Phone: (604) 254-2373Fax: (604) 254-5822E-mail: N/AProgram InformationStructure of program: Non-profit, Umbrella organizationTarget Group:Vancouver communitiesGoals/ Objectives: EducationSupport/ Funding: VanCity/ National Crime Prevention CentreStaffing Structure: No paid staffVolunteers Involved: 7 directorsYears in Operation: 2

North Saanich/ Sidney Restorative Justice - RCMPContact InformationWm. D. (Bill) Bird, Coordinatorc/o 10886 Madrona DriveNorth Saanich, BCV8L 5N9Phone: (250) 656-7833Fax: (250) 656-7833E-mail: bbird@pinc.comProgram InformationStructure of program: Non-profit. Part of the Peninsula Cross Roads group.Target Group:Offenders in the District of North Saanich and town of Sidney(areas served by RCMP Saanich Detachment)Goals and Objectives: To establish a team of facilitators who are residents living in twoareas - facilitators who are experienced and well trained and arecommitted to addressing the community based restorative justiceneeds of the area, to working with the RCMP, the schools andother community agencies involved with the families in the area.Program Model:RCMP (Community Justice Forum) modelReferral Source(s): RCMP, schools, community agencies.Referral Types:Criminal offenses; school issues.Support/ Funding: $5000 start-up grant from Ministry of PSSG; expect to receivefunds from community; hope to get funds from prov./ fed. gov’t.Staffing Structure: One paid coordinator (who is member of the Peninsula CrossRoads organization).Volunteers Involved: 4 trained facilitators (10 more scheduled for training)Years in Operation: 1Partners Involved: RCMP; Peninsula Community Services; schools; bothmunicipalities; Chambers of Commerce; local newspapers.Training:Indicators of Success:Challenges/ Obstacles:Resources Available:RCMP Community Justice Forum training; additional ongoingdevelopment seminars and monthly meetings.valuation of successful completion of the agreement done at theend of the session, how the offender’s behavior was affected, thevictim’s feedback. 95% of the forums are successful.Need more assistance from Provincial and Federal Governments.Start-up grant; great volunteers; meeting rooms provided by localhospitality business; administration resources from RCMP.We would be pleased to provide information to anyone who would be interested in theprogress we are making in setting up a Restorative Justice support group through theFamily Court and Youth Justice Committee. E-mail at the above address for moreinformation.

Restorative Justice Oak BayContact InformationHilda Earl664 Kelly RoadVictoria, BCV9B 3A5Phone: (250) 391-0817Fax: (250) 391-1822E-mail: hildaearl@shaw.caProgram InformationStructure of program: Non-profitTarget Group:Youth and adult offendersGoals and Objectives: To promote principles of restorative justiceProgram Model:Family Group ConferencingReferral Source(s): PoliceReferral Types:Category 4 offencesSupport/ Funding: Community support; start-up grant from Ministry of PSSGStaffing Structure: No paid staff (in development)Volunteers Involved: FacilitatorsYears in Operation: 1Partners Involved: Justice system, police, municipality, other restorative justicegroupsChallenges/ Obstacles:Resources Available:Funding; school participationHuman support from City Council; mentors in other restorativejustice organizationsRestorative Justice Oak Bay began in May 2001. We are about to apply for Society status.Election of the first Board is scheduled for May 2002.

Restorative Justice SaanichContact InformationDesmond M. Connor, Chair5096 Catalina Tce.Victoria, BCV8Y 2A5Phone: (250) 658-1323Fax: (250) 658-8110E-mail: connor@connor.bc.caProgram InformationStructure of program: Non-profit organizationTarget Group:Adult and youth of the municipality of SaanichGoals and Objectives: To educate the citizens of Saanich about restorative justicethrough the media, meetings, contact with schools, etc. (See noteat bottom of page)Program Model:Community Justice Forum/ Family Group ConferencingReferral Source(s): Ideally Saanich Police Dept.; expecting from Saanich Recreation,and perhaps some schools.Referral Types:Category 4 (theft, mischief, assault, fraud, etc.)Support/ Funding: In-kind from Saanich Recreation (meeting space); application inprocess for $5000 start-up grant from Attorney Ministry of PSSGStaffing Structure: No paid staffVolunteers Involved: 30: 16 trained facilitators plus Executive.Years in Operation: Since May 2001Partners Involved: Saanich Recreation, Boys and Girls Club Services, SaanichRotary Club.Training:Indicators of Success:Challenges/ Obstacles:Monthly meeting including videos and discussion; Facilitatortraining by RCMP or Etta ConnorEvidence of greater public awareness and knowledge; number ofconferences and agreements completed; satisfaction ofparticipants; range of issues addressed at conferences.Securing a working relationship with Saanich Police; maintaining astrong community-based program; countering tendencies forestablished, traditional justice-related organization to co-optrestorative justice into less fully restorative models; increasing thepublic’s awareness, knowledge, and appreciation; funding;developing and managing a non-directive regional resource;maintaining the initial and main focus of restorative justice, yetmoving unobtrusively into transformative justice.In January of 2002, the Saanich Police Board allocated a one-year contract to the JohnHoward Society. We are currently exploring ways to cooperate with the JHS to enableour 16 trained facilitators to provide conferences in their (4 different) neighborhoods.We expect to provide conferences to Saanich Recreation for incidents which occur withyouth in their four Recreation Centres.

Saanich Community Justice ProgramContact InformationJohn Howard Society of VictoriaLisa Blais, Restorative Justice Coordinator2675 Bridge StreetVictoria, BCV8T 4Y4Phone: (250) 386-3428Fax: (250) 361-4561E-mail: Lisa@johnhoward.victoria.bc.caProgram InformationStructure of program:Target Group:Goals and Objectives:Program Model:Referral Source(s):Referral Types:Support/ Funding:Staffing Structure:Volunteers Involved:Years in Operation: Commencing April 2002Partners Involved: RCMPUmbrella of non-profitFirst time offendersTo bring together the victim, the offender and their respectivesupport groups with a trained and experienced John Howardfacilitator. To assist participants in gaining healing, closure andsatisfactory reparation.Community Justice Conferencing ModelSaanich Police DepartmentLow risk and minor first time offencesIn progress - Community Partners are being canvassedCoordinator through John Howard6: 3 facilitators, 3 co-facilitatorsTraining:Indicators of Success:Ongoing Conflict Resolution and Conferencing ModelVictims, offenders and community members will be asked tocomplete evaluations.Resources Available:Current programs administered by John Howard SocietySaanich Community Justice Program is guided by a community advisory Working Group whichmeets bi-monthly with West Shore RCMP, John Howard Board Members, Program Coordinatorand a Volunteer Facilitator.

Restorative Justice CoalitionContact InformationWilliam Head InstitutionDavid Hough (outside contact person) or Kelly Toop (inside contact person)P.O. Box 4000 Station ‘A’Victoria, BCV8X 3Y8Phone: (250) 391-8872E-mail: N/AProgram InformationGoals and Objectives: To strive towards nonviolent and pro-social attitudes that willultimately lead to a more peaceful society.Staffing Structure: No paid staffVolunteers Involved: Volunteers from outside the prison have all been involved withrestorative justice processes throughout the world. Some arecurrently involved in going to Uganda and other parts of Africa.Some are involved in Native healing circles. We have peopleinvolved with the RCMP and youth organizations.Years in Operation: 3The coalition is based inside William Head institution, which is a federal penitentiary. We are acoalition of many different and varied groups within the institution such as Alternatives toViolence Project, First Nations, Non Violent Communications and also we have many outsidemembers.We discuss a variety of topics that range from each person’s personal issues to conflicts aroundthe world. We sponsor workshops that open dialogue and exchange of ideas and ideals thatexplore possibilities outside, and within, the judiciary system. We invite guests to participatefrom colleges, the courts, police, prison staff and interested parties from the general public.

Spirit of JusticeContact InformationVictoria Native Friendship CentreShirley Lang, Coordinator610 Johnson StreetVictoria, BCV8W 1M4Phone: (250) 708-0377 or (250) 384-3211Fax: (250) 708-0311 or (250) 384-1586E-mail: spiritofjustice@shaw.caProgram InformationTarget Group:Goals and Objectives:Program Model:Referral Types:Aboriginal offendersTo establish, formulate, initiate and promote mechanisms to fosterthe Aboriginal community involvement in the justice process,therefore, ensuring successful integration of Aboriginal personswho are in contact with the criminal justice system.Pre-sentence conferencing; pre-release conferences (assistancewith parole applications)Criminal Code offences

West Shore Community Justice ProgramContact InformationJohn Howard Society of VictoriaLisa Blais, Restorative Justice Coordinator2675 Bridge StreetVictoria, BCV8T 4Y4Phone: (250) 386-3428Fax: (250) 361-4561E-mail: Lisa@johnhoward.victoria.bc.caProgram InformationStructure of program:Target Group:Goals and Objectives:Program Model:Referral Source(s):Referral Types:Support/ Funding:Staffing Structure:Volunteers Involved:Years in Operation:Partners Involved:Training:Indicators of Success:Umbrella of non-profitFirst time offendersTo bring together the victim, the offender and their respectivesupport groups with a trained and experienced John Howardfacilitator. To assist participants in gaining healing, closure andsatisfactory reparation.Community Justice Conferencing ModelWest Shore RCMPLow risk and minor first time offencesIn progress - Community Partners are being canvassedCoordinator through John Howard6: 3 facilitators, 3 co-facilitators1 yearRCMPOngoing Conflict Resolution and Conferencing ModelVictims, offenders and community members will be asked tocomplete evaluations.Resources Available:Current programs administered by John Howard SocietyWest Shore Community Justice Program is guided by a community advisory Working Groupwhich meets bi-monthly with Saanich Police Department, John Howard Board Members,Program Coordinator and a Volunteer Facilitator.

Williams Lake Community Council for Restorative JusticeContact InformationSandra Hawkins, ChairpersonRR #3 Bass Box #10Williams Lake, BCV2G 1M3Cst. Michele JohansonWilliams Lake RCMP Detachment575 Borland StreetWilliams Lake, BCV2G 1R9Phone: (250) 392-2346 Phone: (250) 392-6211E-mail: sandra_hawkins@sd27.bc.ca Fax: (250) 392-8707E-mail: michele.johanson@rcmp-grc.gc.caProgram InformationStructure of program:Target Group:Goals and Objectives:Program Model:Referral Source(s):Referral Types:Support/ Funding:Staffing Structure:Volunteers Involved:Years in Operation: 5Partners Involved: RCMPNon-profitYouth and Adult offendersTo repair the damage and minimize further harm caused by theoffending behavior and to maximize the social justice achieved forvictims, offenders, and other members of the community affectedby the offending behavior.Family Group ConferencingRCMPWhere an offender admits responsibility and has willingness torepair harm.Williams Lake Community PolicingCommunity Police Officer oversees group12: facilitators, record keeperTraining:Indicators of Success:Challenges/ Obstacles:Resources Available:Community Justice Forum facilitator trainingNumber of referrals; positive participant feedback; low recidivismrate; presentations to community groups are well received; SchoolDistrict has shown an interest in having conferencing in schools;First Nations band has asked for assistance in setting upconferencing.We are always in search of just sanctions that are acceptable tothe person affected by the offending behavior and/ or thecommunity at large, which, at the same time, give the offender anopportunity to feel he or she is doing something to make up for thewrongful behavior; no funding sources readily available.Brochure for educating the community; detailed booklet forcommittee members.

Appendix H – Training ResourcesAppendices 62

TRAINING RESOURCESBooksBraithwaite, J. (1998). Crime, Shame and Reintegration. New York, NY: CambridgeUniversity Press.Ross, Rupert. (1996). Returning to the Teachings: Exploring Aboriginal Justice.Canada: Penguin Books.Sharpe, Susan. (1998). Restorative Justice: A Vision for Healing and Change.Edmonton, Alberta: Mediation and Restorative Justice Centre.VanNess, Dan and Karen Heetderks Strong. (2001). Restoring Justice. AndersonPress, USA (2nd Ed.)Umbreit, M.S. (1994). Victim meets offender: The impact of restorative justice andmediation. Monsey, NY: Willow Tree Press.Youth Justice Renewal: An Introduction to the Youth Criminal Justice Act. JusticeInstitute of BC - Corrections & Community Justice Division. December 2001.Zehr, Howard. (1990-95). Changing Lenses: A New Focus for Crime and Justice.Scottdale, Pennsylvania: Herald Press.Zehr, Howard. (2002). The Little Book of Restorative Justice. Intercourse,Pennsylvania: Good Books Inc.ReportsBonta, James; Ronney, Jennifer and Suzanne Wallace-Capretta. (October 1998).Restorative Justice: An Evaluation of the Restorative Resolutions Project. Departmentof the Solicitor General, Canada.Cpl. Len Busch; Cpl. Larry Lavallee; and Karen Marshall. (1998). Community JusticeForum: A Canadian Resource Guide. RCMP Report, Minister, Public Works andGovernment Services, Canada.Keeping an Open Mind: A Look at Gender Inclusive Analysis, Restorative Justice andAlternative Dispute Resolution (1999). By Provincial Association Against FamilyViolence. Newfoundland, Canada.Latimer, Jeff and Steven Kleinknecht. (January, 2000). The Effects of RestorativeJustice Programming: A Review of the Empirical Research. Research & StatisticsDivision, Department of Justice, Canada.

Latimer, Jeff; Dowden, Craig and Danielle Muise. (2001). The Effects of RestorativeJustice Practices: A Meta-Analysis. Research & Statistics Division, Department ofJustice, Canada.Restorative Justice Programs: British Columbia Provincial Directory. (September 2002).Prepared by Chilliwack Restorative Justice & Youth Diversion Association.Shaw, Margaret; Jane, Frederick. (August 1998). Restorative Justice and Policing inCanada: Bringing the Community into Focus. RCMP Report, Canada.YCJA British Columbia - Pocket Guide. (2003). Adapted from Moving Forward: PocketGuide to the Youth Criminal Justice Act Canada developed by the Department ofJustice, Province of Nova Scotia, copyright holder.Web sitesArrowsmith Community Justice Society, Parksville, BC: www.acjs.caChilliwack Restorative Justice and Youth Diversion Association: Chilliwack, BC:www.gov.chilliwack.bc.ca/main/page.cfm?id=178Department of Public Safety and Emergency Preparedness Canada: www.psepcsppcc.gc.caKaslo Restorative Justice Program - Kaslo, BC:www.kin.bc.ca/Restore_Just/RJHome.htmlMennonite Central Committee - BC: www.mennonitecc.ca/bc/restore_justice/Ministry of Public Safety & Solicitor General, Community Programs Division - BC:www.pssg.gov.bc.ca/community_programs/justice/index.htm.Native Law Centre of Canada: www.usask.ca/nativelaw/publications/jah/Simon Fraser University, Centre for Restorative Justice - Burnaby, BC: www.sfu.ca/cfrj/MultimediaA Healing River: An invitation to explore restorative justice. (2004) Produced byHeartspeak Productions. Email: heartspeakone@yahoo.ca

Appendix I – Sample Oath of ConfidentialityAppendices 63

Sample Form[INSERT PROGRAM NAME]OATH OF CONFIDENTIALITYI, ______________________________________, do swear that I will not disclose ormake known any matter or thing regarding the clients, business of the program, or itsvolunteers that comes to my knowledge by reason of my role as a volunteer with theprogram.I understand that maintaining confidentiality is critical to the credibility of the programand that a breach of confidentiality will result in dismissal from the program.I further acknowledge that I have read and will comply with the specific guidelines of thepolicy on confidentiality and understand both my responsibilities to maintainconfidentiality and the limits of confidentiality therein.Signed this _______ day of _________________, 20__ at ____________________British Columbia.______________________Signature______________________Print Name______________________Witness______________________Print Name

Appendix J – Sample CommunityAccountability Program AgreementAppendices 64

Sample FormCOMMUNITY ACCOUNTABILITY PROGRAM AGREEMENTI, _______________________, freely and voluntarily agree to participate in the_______________________________ program on the ____ day of _______________,20___.I acknowledge responsibility for the offence of __________________________________________________________ occurring on the ____ day of _______________, 20___.I was apprised of my right to legal counsel and was given reasonable opportunity to contactlegal counsel prior to participating in the program.I freely and voluntarily agree to the following terms and conditions resulting from myparticipation in the __________ program:______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________I understand that if I do not complete the terms of this agreement, this information will beforwarded to the referring police officer and may be recorded on my police file.Dated this ____ day of _______________, 20___ at ____________________ BritishColumbia.Offender signature: ___________________________Parent/guardian signature (if applicable): __________________________________Victim/complainant signature: ___________________________________________Program representative signature: _______________________________________Investigating officer signature: __________________________________________

Appendix K – Sample Critical IncidentReport FormAppendices 65

Sample FormCOMMUNITY ACCOUNTABILITY PROGRAMCRITICAL INCIDENT REPORTName of person reporting: ________________________________________________Date of incident: ____________________Date of report: ____________________Nature of incident: _______________________________________________________Details of incident:________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Actions taken:________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Signature: ___________________________

Appendix L – Program Plan TemplateAppendices 66

1PROGRAM PLAN TEMPLATEYour program plan should include the following information:1. Program name2. Name of sponsoring organization (if different from program name)3. City/community4. Program contact person• Telephone numbers (day and evening)• Fax number• Mailing address• E-mail address5. Alternate contact person• Telephone numbers (day and evening)• Fax number• Mailing address• E-mail address6. Website address7. Purpose of your program• Describe the community’s need for a Community Accountability Program.• Provide a description of the program and any mission statement of the program.Include the restorative justice model you may base your program on.8. Objectives of your program• List the main objectives of your program.9. Steering Committee members• Provide a brief background on each member of the committee.• Describe the structure and functions of your committee.10. Training• Describe what training you have provided or will be providing for your volunteers11. Policies and procedures• Include all relevant policies and procedures developed for your program includingpolicies related to confidentiality, volunteer recruitment and selection criteria, casereferral policy, and any other policies and procedures you have developed.12. Monitoring and evaluation• Outline your strategy for monitoring and evaluating your program’s outcomes andresults.

Appendix M – Quarterly Data CollectionFormAppendices 67

QUARTERLY DATA COLLECTION FORMName of program: _____________________________________________________________Mailing address: ______________________________________________________________Telephone numbers: ( )_________________ Fax Number ( ) ____________________Email: ______________________________________________________________________Contact name:________________________________________________________________Quarter: January-March April-June July-September October-DecemberYear: __________STATUS OF PROGRAM:Under development but hasn’t been implemented yetProgram plan complete Yes NoOperational(start date)_____________Other (specify)_______________________TYPE OF PROGRAM:CLIENTELE:Family Group Conferencing Youth Adults BothVictim Offender Reconciliation ProgramAGE RANGES:Neighborhood Accountability PanelCircle RemedyOther (specify) ____________________________Undetermined at this timeIF PROGRAM IS OPERATIONAL:List all referring agents:PoliceCrown counselJudiciarySchoolProbation OfficerCorrections contractorParentsOther (please specify) _____________Number of volunteers _______Number of volunteers trained _______Type of training provided (please describe)__________________________________________________________________________________________________________________________________________________________________________________________________Number of volunteers with criminal record checks_______Insurance coverageYes (please specify type) _________________________________NoPage 1 of 5

CAP Summary Statistics:Total number of youth referralsTotal number of adult referralsNumber of youth referrals acceptedNumber of adult referrals acceptedTotal number of youth cases completedTotal number of adult cases completedTotal number of repeat referralsOf the cases completed:Total number with complete complianceTotal number with partial complianceTotal number with non-compliance______________________________________________________________________REASONS FOR NON-ACCEPTANCE:NumberInappropriate case type _______Offender prefers court _______Offender non-compliant _______Victim’s wishes_______Parent’s wishes_______Other: _______________ _______CASE TYPES SUMMARY:CASE TYPENUMBERPRIMARY REASONS FOR NON-COMPLIANCE BY CASE:YOUTH:ADULT:PROGRAM FUNDINGFUNDING ALLOCATION SUMMARY:Page 2 of 5

COMMENTS:_______________________________Signature of person completing report_______________________________Name of person completing report_______________________________DatePage 3 of 5

Instructions for Completing the First Quarterly ReportThank you for your assistance. The information gathered in the quarterly reports will be used tomonitor and evaluate the CAP initiative on a provincial level. Privacy will be ensured, as onlyaggregate information will be used in Ministry reports.Please complete all sections relevant to your program.Please use the ‘comments box’ or attach separate sheets of paper if more space is needed.Please call the Community Coordinator (Cynthia Bishop) at 604 660-3697 if you have anyquestions or concerns about this document.1. Status of Program:• please tick all relevant boxes (e.g., a program may still be under development but theprogram plan may be complete)• if the program is operational please indicate the start date (day/month/year)• if the “other” category is selected please provide the necessary detail2. Type of Program:• select only one type of program• if your CAP model is a combination program (e.g., it combines elements of two or moremodels), please use the “other” category and specify in the space provided3. Clientele:• tick one box only (i.e., adult, youth or both)• in the age range box, provide the age ranges for youth and adults that will be accepted toyour program (e.g., Youth: 12 - 18 yrs. ; Adults: 19 - 25 yrs.)4. If Program is Operational:• tick boxes for all agencies making direct referrals to your program• note the total number of volunteers working for your program (do not include steeringcommittee members)• note the number of volunteers that have had some form of training• describe the training your volunteers have received• note the number of volunteers that have had criminal records checks• please indicate if your program has insurance and how coverage is provided (e.g., anumbrella organization, the municipality, etc.)5. Summary Statistics:• please provide summary statistics using the following definitions:∗ the total number of referrals to your program from all referral sources∗ the total number of referrals accepted into your program (after a screening interview withthe potential participants or a similar process is complete)∗ the total number of cases that have been through your program previously (i.e., secondtime or repeat referrals)Page 4 of 5

∗∗∗note the total number of cases not accepted as referrals using the reason codesprovided (e.g., victims wishes = 3). Only the primary reason (one for each case) shouldbe used. The definitions for the reason codes are as follows:⇒ inappropriate referrals are those that fall outside the mandate of your program(e.g., domestic violence, sexual assaults).⇒ the wishes of parents (or guardians) of offenders, victims, or offenders refers toinstances where a party does not want to participate in the program.⇒ offender non-compliant refers to an uncooperative offender (e.g., lacking remorse,not accepting responsibility).note the total number of cases that have completed the program to dateof the cases that have completed the program provide:◊ the total number of cases that fully complied with all aspects of the agreement◊ the total number of cases that partially complied with the terms of the agreement◊ the total number of cases that did not comply with any aspect of the agreement• for each case with non- compliance, please provide the primary reason for non-compliance(examples might include, Case 1 = counselling not available; Case 2 = youth’s familyrelocated; Case 3 = offender arrested/charged with new offence, etc.)6. Primary Case Types:• in the box provided, note the number of cases by type of case accepted to your program(e.g., theft under $5,000 = 5 cases; possession of stolen property under $5,000 = 10 cases)7. Funding Allocation Summary:• list all sources of funding received by your program in the first quarter• provide a financial breakdown of how funding has been used to date• include significant in-kind funding or resources (e.g., computer or fax machine)8. Comments:• please use this page to provide us with any details that you feel are necessary, or to providefeedback on experiences to date, identify problems, ask questions, or, share informationthat may be useful to other communities implementing programs. Please add additionalsheets if you would like to do so.Page 5 of 5