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Ryan McCallum<strong>Review</strong> <strong>of</strong> <strong>Literature</strong>Technology‐Enhanced CollaborationPromoting interaction, collaboration, <strong>and</strong> community with technologyAbstractThe emerging tools that define what is becoming known as Web 2.0 have the potential to powerfullyimpact a classroom. Among other tools, weblogs, wikis, real time collaborative s<strong>of</strong>tware suites (GoogleDocs), <strong>and</strong> discussion forums can be used easily by both students <strong>and</strong> teachers alike. Although thesefree tools are quickly becoming staples in student life outside <strong>of</strong> the classroom, they’re still largelyunderutilized by teachers. Teachers may be intimidated by the unfamiliarity <strong>of</strong> the tools or unsure abouthow to utilize them effectively to produce the most benefit from their time investment. It was thisconcern that guided my research question: How can technology‐enhanced collaboration be used mosteffectively to enhance instruction, student achievement, assessment, participation, <strong>and</strong> community ina secondary English classroom?I implemented several Web 2.0 tools in my writing classes <strong>and</strong> with the newspaper <strong>and</strong> yearbookprograms that I advise <strong>and</strong> refined them using research on best practices. I utilized these tools in anattempt to improve my teaching practice in a variety <strong>of</strong> ways. As a result, I found that these tools canhave an incredible impact with a surprisingly small investment <strong>of</strong> time. In many cases, it can maketeaching more efficient. I increased the quality <strong>and</strong> effectiveness <strong>of</strong> assessment – especially in the field<strong>of</strong> peer feedback. An online forum extended my learning communities beyond the school building whiledigital collaboration <strong>and</strong> discussion motivated students to participate more <strong>and</strong> in greater detail.Likewise, an interactive weblog allowed me to communicate more clearly <strong>and</strong> easily with students <strong>and</strong>parents. All <strong>of</strong> these tools activated students as resources for each other. Essentially, by using the sametools students choose to use on their own time, I was able to meet “Digital Natives” in their own world.Finally, I took the power <strong>of</strong> blogging <strong>and</strong> gave each <strong>of</strong> the students in my Journalism 2 class a weblog <strong>of</strong>their own. As my action research continues, I will be monitoring the power <strong>of</strong> this tool in the h<strong>and</strong>s <strong>of</strong>students as it impacts creative thinking, problem solving, collaboration, <strong>and</strong> communication in myclassroom.I plan on furthering my action research through assisting teachers in creating web presences for theirclassrooms that are tailored to their unique needs. Maintaining <strong>and</strong> improving the current onlinecomponent <strong>of</strong> my classroom will also maintain a priority for me as I continue my research in this area.


2 McCallum: Technology‐Enhanced CollaborationThe ProblemThere’s a student like Tyler in every class. He’s creative, bright, <strong>and</strong> attentive. The work he doesis well above average, <strong>and</strong> he sticks around after class to talk about that day’s activities. His perspectiveis refreshing <strong>and</strong> engaging. During discussion, although you can tell he’s thinking, he has little to say, <strong>and</strong>he resists being called upon for answers by avoiding eye contact. When groups form, he may be the lastto join one, <strong>and</strong> he would rather not work with a partner. Reaching students like Tyler is a challenge inany classroom, but the teacher knows the contributions he could make could greatly improve the class.Most classes also have a student like David – his vocal nature <strong>and</strong> tendency to talk whenever hegets excited creates a poor first impression. He seems like he’s not paying attention <strong>and</strong> hiscontributions to discussion may push them toward being <strong>of</strong>f topic. His teachers <strong>of</strong>ten see him as aslacker or a go<strong>of</strong>‐<strong>of</strong>f, <strong>and</strong> so that is what he becomes. It’ll be too late when the teacher finally realizeshow interested he was in the class <strong>and</strong> how motivated he was by the content, losing another valuableasset in the classroom.David <strong>and</strong> Tyler represent many <strong>of</strong> the students I teach daily at Buffalo High School, a publicsuburban school serving approximately 1800 students in grades 9‐12. BHS is located in a city <strong>of</strong>approximately 15,000 residents <strong>and</strong> also serves the surrounding communities <strong>of</strong> Hanover <strong>and</strong> Montrose.The majority <strong>of</strong> the students in the district are Caucasian, although there is a growing contingent <strong>of</strong>minority students, helped by the inclusion <strong>of</strong> an Arts Magnet school located within the high school thatbring in students from urban school districts closer to the Twin Cities.Tyler <strong>and</strong> David are also typical students in my writing classes, all <strong>of</strong> which (three classes <strong>of</strong> justover 30 students each) contribute writing to be published in either the school’s newspaper or yearbook.My classes are electives, <strong>and</strong> they represent a wide variety <strong>of</strong> ability levels, with honor students <strong>and</strong>students with learning disabilities in the same classes. However, most importantly, Tyler <strong>and</strong> David arelike millions <strong>of</strong> their peers all around the country whose lives are being shaped by the tools <strong>of</strong> the socialinternet, <strong>of</strong>ten referred to as Web 2.0.Web 2.0 is defined by the ability for users to create <strong>and</strong> publish content quickly <strong>and</strong> easily(O’Rielly, 2005). The staple <strong>of</strong> the new web is interactivity <strong>and</strong> production. Through using the flagshiptools <strong>of</strong> Web 2.0 ‐ weblogs, wikis, forums, <strong>and</strong> real‐time collaborative applications – teachers can betterserve these students <strong>and</strong> activate them as valuable contributors in their classroom. The secret lies inunderst<strong>and</strong>ing how these students’ brains function <strong>and</strong> how being the first generation <strong>of</strong> Digital Natives(Prensky, 2001) changes the way they function as learners. The good news for teachers is that these


3 McCallum: Technology‐Enhanced Collaborationtools are readily available, simple to use, <strong>and</strong> can be a<strong>cc</strong>essed without any investment in expensivehardware <strong>and</strong> s<strong>of</strong>tware.When students like Tyler <strong>and</strong> David go home for the day, along with the vast majority <strong>of</strong> theirclassmates, they’re not spending their time watching television. In 2007, parents actually spent moretime watching TV than their children (Parents set to watch, 2007). Ninety three percent <strong>of</strong> Americanteens use the Internet regularly, <strong>and</strong> they’re not doing it passively (Macgill, 2007). Sixty‐four percent <strong>of</strong>children ages 12‐17 engage in content creation <strong>of</strong> various forms on the web (Macgill, 2007). Thirty‐fivepercent <strong>of</strong> teen girls <strong>and</strong> 20 percent <strong>of</strong> teen boys maintain blogs. Nationwide, 55 percent <strong>of</strong> teens,including 70 percent <strong>of</strong> girls, maintain a social networking pr<strong>of</strong>ile on a site like MySpace, Facebook, orBebo. A growing number <strong>of</strong> students are posting videos to YouTube, instant messaging, posting onforums, <strong>and</strong> creating their own playlists <strong>of</strong> movies, television, <strong>and</strong> music on their cell phones (Fox, 2007)The millennial generation is embracing the tools <strong>of</strong> Web 2.0 <strong>and</strong> using them to create <strong>and</strong> establish anidentity. In addition, 28 percent <strong>of</strong> teens who are becoming known as “super communicators” – using avariety <strong>of</strong> technology options, ranging from traditional l<strong>and</strong>line phones <strong>and</strong> email, to text messaging,social networking sites, <strong>and</strong> instant messaging, to connect to family <strong>and</strong> friends. Importantly, this groupis also learning how to do all <strong>of</strong> these things safely (Macgill, 2007).Mark Prensky (2001) calls the first generation to grow up with these technologies <strong>and</strong> behaviors“Digital Natives” (as opposed to their teachers, who are mostly “Digital Immigrants”), <strong>and</strong> he says theyhave changed radically from previous generations. He says that “today's students are no longer thepeople our educational system was designed to teach.” (p. 1). He says that it is possible that the brains<strong>of</strong> our students could be physically different from their teachers’, <strong>and</strong> at the very least, their patters <strong>of</strong>thinking have inarguably changed. As a result, he says, “today's teachers have to learn to communicatein the language <strong>and</strong> style <strong>of</strong> their students” (p. 1). To paraphrase Prensky, we teachers must learn howto meet Digital Natives in their world <strong>and</strong> allow them to speak in their native languages.Failure to adapt to the changing brain <strong>of</strong> the Digital Native can have serious consequences in theclassroom. Don Tapscott (2007) points to Academic studies over the last thirty years showing “thatyoung people’s interest <strong>and</strong> enthusiasm in schoolwork has declined precipitously” (p. 51). He concludesthat, students “who go online regularly to play video games or interact on MySpace expect betterexperiences in the classroom. Look at today’s curriculum, <strong>and</strong> you won’t find much interactivity” (p. 51).He says that part <strong>of</strong> the solution to this problem is to use technology to facilitate “real participatory,active learning” where students collaborate not just with each other, but with people <strong>and</strong> ideas from


4 McCallum: Technology‐Enhanced Collaborationaround the globe (p. 51). He believes that students who have these types <strong>of</strong> interactions will be incomm<strong>and</strong> <strong>of</strong> the global economy <strong>and</strong> have greater su<strong>cc</strong>ess in education <strong>and</strong> employment.Failure to utilize these powerful tools that allow students to connect, share, collaborate, <strong>and</strong>produce can limit a student’s ability to thrive in a world that will be increasingly based on MassCollaboration (Tapscott, 2007). Right now, companies ranging from McDonald’s to Sony are using blogs,wikis, <strong>and</strong> other tools to compete in a global economy (Tapscott, 2007). Their employees will also beexpected to use these tools. Products millions <strong>of</strong> people use every day, like the Firefox web browser <strong>and</strong>the OpenOffice.org document suite, are the result <strong>of</strong> the simultaneous collaboration <strong>of</strong> thous<strong>and</strong>s <strong>of</strong>people from all over the globe, rather than competition. A<strong>cc</strong>ording to Tapscott (2007), students need tolearn these tools to participate to the fullest in a global economy. Those teachers who can put thesetools into effective practice are better preparing students for the future.Fortunately, teachers can begin using the powerful tools <strong>of</strong> Web 2.0 almost immediately. Whathelped make the groundbreaking tools <strong>of</strong> Web 2.0 so ubiquitous so rapidly goes beyond their design orpower, it is their ease <strong>of</strong> use <strong>and</strong> their cost: Free. Any person with even a bottom‐<strong>of</strong>‐the‐line computer<strong>and</strong> a connection to the Internet can participate in this world.For the most part, teachers <strong>and</strong> school districts still seem to be placing their focus on purchasinghardware <strong>and</strong> s<strong>of</strong>tware licenses, injecting their money into products that require reinvestment on analmost yearly basis on tools that can only be a<strong>cc</strong>essed at school. While some <strong>of</strong> this spending isnecessary <strong>and</strong> wise, many districts leave an incredibly powerful resource untapped. Many teachers alsoview educational technology they same way as they view their curriculum – it’s created by teachers <strong>and</strong>presented to students. If schools don’t start meeting students in their worlds, the traditional classroomwill lose its relevance. Students are already beginning to tune out. Teachers are telling the growingnumber <strong>of</strong> super‐communicators to ab<strong>and</strong>on their defining characteristic during the school day –banning cell phones <strong>and</strong> blocking the most valuable tools <strong>of</strong> Web 2.0. Tools like weblogs, wikis, <strong>and</strong>forums are <strong>of</strong>ten the first websites to fall victim to educational content filters <strong>and</strong> teacher scrutiny.There is a wealth <strong>of</strong> technologies available freely to teachers right now that could forge a bridgeto span the digital disconnect between students <strong>and</strong> teachers, allowing them to extend their classroombeyond the boundaries <strong>of</strong> the school building <strong>and</strong> connect with students <strong>and</strong> parents in powerful ways.This shift is by no means a compromise by educators. Forums, Wikis, Blogs, Real‐Time CollaborativeSuites, <strong>and</strong> other web‐based tools can reach students in their world while enriching the traditional


5 McCallum: Technology‐Enhanced Collaborationeducational values that have been placed on instruction, discipline, environment, <strong>and</strong> assessment in aBest Practice classroom.One <strong>of</strong> the most promising aspects <strong>of</strong> all <strong>of</strong> these tools is the power to enable collaborationamong students. The ability to collaborate effectively is an increasingly important trait for studentsentering the workforce (Dooley & Wickersham, 2007), so it st<strong>and</strong>s to reason that students should bedeveloping this ability in school.Larkin (2007) writes about the importance <strong>of</strong> using virtual collaboration tools as a supplement t<strong>of</strong>ace‐to‐face classroom collaboration. She writes that collaborative communities are the most effectivesettings for learning, because students who experience a high degree <strong>of</strong> a<strong>cc</strong>ess to the intelligence,intentions, <strong>and</strong> sensory impressions <strong>of</strong> other learners is the key to a learner’s level <strong>of</strong> participation <strong>and</strong>,subsequently, the su<strong>cc</strong>ess collaboration. When students use tools like forums <strong>and</strong> wikis to collaborate,they create an ever‐exp<strong>and</strong>ing <strong>and</strong> automatically archive base <strong>of</strong> knowledge which they can a<strong>cc</strong>ess atany time. This virtual collaboration can create a sense <strong>of</strong> a shared community that extends back into theclassroom. Larkin stresses that teachers should not ab<strong>and</strong>on personal collaboration, because “facialexpression, direction <strong>of</strong> gaze, posture, dress, <strong>and</strong> non‐verbal <strong>and</strong> vocal cues… are essentials thatcontribute to social presence in a face‐to‐face environment” (p. 2). This enhanced social presenceimproves the quality <strong>of</strong> online collaboration.The tools that I’ve researched <strong>and</strong> put into practice are only a small part <strong>of</strong> the Next Gen Web,<strong>and</strong> the way I’ve used them is just one <strong>of</strong> an infinite ways to harness their potential.* * *Before explaining my research about <strong>and</strong> application <strong>of</strong> the collaborative tools <strong>of</strong> the nextgeneration Internet, it’s important for me to explain my experience using technology in the classroomthroughout my teaching experience.I built my first web site in 1995 <strong>and</strong> I’ve maintained a classroom website since I began studentteaching in 2001. My web site was always a useful tool for me, but it was difficult <strong>and</strong> time‐consumingto update, <strong>and</strong> it was an entirely passive experience for students <strong>and</strong> parents that a<strong>cc</strong>essed it. It wasused infrequently, but I was proud to simply have a website.When the hosting service that I was using went out <strong>of</strong> business in the week following the birth<strong>of</strong> my son in late 2005, it took down my entire site without giving me an opportunity to back it up. I wasdevastated. I was forced to develop a new class website in a very short amount <strong>of</strong> time. I wanted it upby the time I returned to school. I dabbled with using a content management system including weblog


6 McCallum: Technology‐Enhanced Collaboration<strong>and</strong> a wiki to a<strong>cc</strong>omplish this. It was then that I was introduced to the powerful <strong>and</strong> easy to use tools <strong>of</strong>Web 2.0. Within days, I had an entirely new online classroom that focused on interactivity with thepotential for collaboration.Previously, I had dabbled with using these tools with mixed results. I had a forum, but it waslargely an unexciting tool that was rarely used by my students. My blog continued to be a passive tool,used completely by me, <strong>and</strong> the wiki was without direction. Analyzing <strong>and</strong> implementing the emergingresearch associated with Web 2.0 has helped transform the online component <strong>of</strong> my classroom into agrowing, thriving, <strong>and</strong> effective collaborative community. It’s simplified my job as a teacher <strong>and</strong>enriched the experience <strong>of</strong> my students.* * *Wikis: A collaborative legacy“The nature <strong>of</strong> work itself is changing. Work has become more cognately complex,more team‐based <strong>and</strong> collaborative, more dependent on social skills, more timepressured, more reliant on technological competence, more mobile, <strong>and</strong> lessdependent on geography.” From Wikinomics (Tapscott, 2007).One <strong>of</strong> the most powerful tools for facilitating both large <strong>and</strong> small‐scale collaboration is a Wiki.Through the use <strong>of</strong> a wiki, teachers can implement collaborative construction in their classroom (Usingwiki, 2007). A wiki is essentially a combination <strong>of</strong> a web site <strong>and</strong> a word document, allowing teachers toquickly <strong>and</strong> easily create websites <strong>and</strong> students to effortlessly collaborate online where theirknowledgebase grows daily <strong>and</strong> is archived for future use. The work that students produce is easilytracked <strong>and</strong> becomes a legacy for future use. They can be also be used to create presentations <strong>and</strong>collect data. Richardson (2006) calls Wikipedia, the most famous <strong>of</strong> all wikis, “the poster child for thecollaborative construction <strong>of</strong> knowledge <strong>and</strong> truth that the new, interactive Web facilities” (p. 62).Pr<strong>of</strong>essionals are beginning to use wikis as efficient ways to work on project teams; sharing,tracking, <strong>and</strong> collaborating simply <strong>and</strong> effectively. Teachers can also use Wikis to create resources fortheir whole classes (Richardson, 2006). Wikis can be a “very democratic process <strong>of</strong> knowledge creation”(Richardson, 2006, p. 65). Students learn how to publish information, develop collaborative skills, <strong>and</strong>debate concepts like truth, correctness, <strong>and</strong> relevance. Teachers can also work together with studentsto create an evolving online content‐specific text for their own classroom (Richardson 2006).


7 McCallum: Technology‐Enhanced CollaborationFinally, teachers can turn to outside wikis as incredibly valuable, yet free, sources <strong>of</strong>information. There are entire textbooks available that teachers can use to supplement curriculum. TheCalifornia Open Source Textbook Project, just one <strong>of</strong> many similar projects, is set to save the State <strong>of</strong>California over $200 million over the next five years by augmenting current K‐12 textbooks (Richardson,2006).Many educators have developed a negative opinion about sites like Wikipedia, usually becauseit can make plagiarism more tempting <strong>and</strong> it’s difficult to cite in research. Some schools have even goneas far as blocking a<strong>cc</strong>ess to the site from school computers. Schools blocking the site usually give thereason that the information is neither a<strong>cc</strong>urate nor reliable because the content is user‐created. Often,teachers <strong>and</strong> librarians disallow the use <strong>of</strong> Wikipedia in research or from citations. Addressing thesefears by blocking a<strong>cc</strong>ess to a tool that highlights the nature <strong>of</strong> the collaborative world students will beliving in <strong>and</strong> provides a vast amount <strong>of</strong> free knowledge is misguided. For one, Wikipedia has beenproven to be as a<strong>cc</strong>urate as the Encyclopedia Britannica (Wikipedia survives, 2005). Wikipedia has evenprovided the information used to correct errors in the most famous print encyclopedia, errors thatcannot be corrected without releasing an entirely new volume at the cost <strong>of</strong> both time <strong>and</strong> money(Errors in, 2008). As some in education rail against a single wiki, hundreds more are popping up. Instead<strong>of</strong> burying their heads in the s<strong>and</strong>, teachers <strong>and</strong> administrators can teach students more about thenature <strong>of</strong> wikis <strong>and</strong> their appropriate use in research by utilizing them in the classroom.Wikis in <strong>Action</strong>The students in all <strong>of</strong> my classes complete a large amount <strong>of</strong> first‐h<strong>and</strong> research for everyassignment they do. Unfortunately, when classes change each semester, each class loses a giganticamount <strong>of</strong> research <strong>and</strong> the process begins again. Teachers, coaches, principals, <strong>and</strong> advisers are askedthe same questions during interviews multiple times each year. As a result, the quality <strong>of</strong> this researchcan suffer as sources grow tired <strong>of</strong> the process. I was looking for a way to create a way to archive thatresearch <strong>and</strong> add to it easily so students have a comprehensive, a<strong>cc</strong>urate, <strong>and</strong> detailed database <strong>of</strong>knowledge about Buffalo High School. I also wanted to do a better job <strong>of</strong> teaching about objectivity inreporting by giving students a chance to make encyclopedia‐style entries about the high school.My students also spend hours teaching themselves very specific aspects <strong>of</strong> the complex designprograms we use in the class. That knowledge is also lost from class to class <strong>and</strong> semester to semester.Without a way to archive <strong>and</strong> update that knowledge, I need to take time to teach the complicated


8 McCallum: Technology‐Enhanced Collaborationniche functions <strong>of</strong> a variety <strong>of</strong> programs to individual students. Many <strong>of</strong> these functions, I may not evenknow. Each year, I have students that are especially gifted in specific areas <strong>of</strong> design, photography,writing, or image editing. If I could find a way to store that talent <strong>and</strong> knowledge online, I could preservesome <strong>of</strong> the most valuable teachers in my class.The solution I found for both <strong>of</strong> these problems was creating a class wiki. While Wikipedia is anexample the amazing strength <strong>of</strong> worldwide collaboration; on a smaller scale, my class wiki was also apowerful tool.After completing research on a subject, students either created or added to pages on the classwiki. The project quickly grew from a single front page to over 330 unique pages – complete withinformation <strong>and</strong> photographs on all areas <strong>of</strong> the school (Figure 1). In the two years the project hasexisted, it has received over 175,920 page views, or over 316 views per day. Students began using thewiki as a first resource in their reporting process, making for more effective interviews <strong>and</strong> morea<strong>cc</strong>urate stories. As an added benefit, students said they learned more about the nature <strong>of</strong> wikis as aneducational resource. They learned that wikis can be a valuable place to begin research, but that theyaren’t all‐encompassing. They also learned how v<strong>and</strong>alism can affect wikis, so they understood to beskeptical <strong>of</strong> all the information they read on wikis. In addition, using the wiki became an authenticlesson about objectivity in journalism.Figure 1: The Mock Trial page from the Buffalo High School Wiki Project.


9 McCallum: Technology‐Enhanced CollaborationAgain, I discovered that the small amount <strong>of</strong> front‐end work in creating the wiki quickly paiditself back. Maintaining the wiki is a daunting task, but I chose to activate students as moderators <strong>and</strong>screeners. Each quarter, students serve <strong>and</strong> project managers, pro<strong>of</strong> reading selections <strong>and</strong> flaggingthem for improvement or noting obvious bias in the writing. Flagged pages are easy to review <strong>and</strong>changes can be made easily. Intentional mistakes <strong>and</strong> v<strong>and</strong>alism happened extremely rarely. Becausethe project was designed to help their classmates <strong>and</strong> each student would be using pages designed bytheir classmates, their motivation to post ina<strong>cc</strong>urate information was minimal. If mistakes were made,they could be fixed in three clicks <strong>of</strong> a mouse, because every version <strong>of</strong> every page is saved in a detailedhistory that can be restored in a single mouse click.Figure 2: The Knowledge Base on The Buffalo High School Wiki ProjectIn the last two quarters, I’ve exp<strong>and</strong>ed the wiki to include a section called “The KnowledgeBase” (Figure 2). On this page, writers <strong>and</strong> editors create tutorials <strong>of</strong> the things they’ve taught


10 McCallum: Technology‐Enhanced Collaborationthemselves throughout their experience in my class. The tutorials are either written <strong>and</strong> supplementedwith screenshots or created with real‐time video <strong>and</strong> audio using Adobe’s Captivate s<strong>of</strong>tware. I can alsocreate <strong>and</strong> post tutorials so students have something to refer to when they work on projects or a way toteach themselves what they’ve missed if they are absent. The Knowledge Base can grow from year toyear <strong>and</strong> can be updated frequently. Students can be hesitant to make tutorials at first, but when theyfrequently a<strong>cc</strong>ess the tutorials themselves, they quickly learn the value <strong>of</strong> contributing their knowledgeto the wiki.Another advantage <strong>of</strong> using a classroom wiki is the ability to easily create web pages. When Ineed to make a page in a short amount <strong>of</strong> time, a wiki is the perfect tool. A page can be set up within amatter <strong>of</strong> minutes, <strong>and</strong> the pages are dynamic <strong>and</strong> flexible, allowing me to easily adapt the use <strong>of</strong> wikisto their unique curriculum. One especially creative colleague <strong>of</strong> mine used a wiki to create a ChooseYour Own Adventure book as a whole‐class multi‐genre writing project. She created the first page <strong>and</strong>established the guidelines for the project. Soon, her class had mapped out <strong>and</strong> written a book <strong>of</strong> over 50pages.Free wikis can be set up in minutes <strong>and</strong> are available at wikispaces.com or pbwiki.com. TikiWiki,the same engine that runs Wikipedia, can be set up on any server for free.Weblogs: From digital file cabinet to constructive catalyst“Writing stops; blogging continues. Writing is inside; blogging is outside. Writing ismonologue; blogging is conversation. Writing is thesis; blogging is synthesis… Writingbecomes an ongoing process, one that is not just done for the contrived purposes <strong>of</strong>the classroom” From Blogs, Wikis, <strong>and</strong> Podcasts (Richardson, 2006, p. 31).Weblogs (or Blogs) are another powerful classroom technology tool. Generally, a blog is awebsite where users post entries – consisting <strong>of</strong> text, images, links to other web sites, <strong>and</strong> even audio<strong>and</strong> video – that are usually displayed in chronological order. Although blogging has been around sincethe early 1980s, before the advent <strong>of</strong> the World Wide Web <strong>and</strong> the Internet as we currently know it, thepractice has exploded in recent years (Blog, 2008). Technorati, a blog search engine was tracking morethan 112.8 million blogs as <strong>of</strong> February 2008 (About us, 2008). A<strong>cc</strong>ording to Technorati, “Blogs are


11 McCallum: Technology‐Enhanced Collaborationpowerful because they allow millions <strong>of</strong> people to easily publish <strong>and</strong> share their ideas, <strong>and</strong> millions moreto read <strong>and</strong> respond. They engage the writer <strong>and</strong> reader in an open conversation, <strong>and</strong> are shifting theInternet paradigm as we know it” (About us, 2008, p. 1). In other words, authors can easy create <strong>and</strong>post content ranging from personal journal entries targeted at a small audience to content that isa<strong>cc</strong>essed by millions <strong>of</strong> people every month. All <strong>of</strong> this publishing is two‐way, meaning that the audiencecan react <strong>and</strong> respond to the content <strong>of</strong> the blog, even connecting their own blogs to a source through“trackbacks”. Many students are familiar with the platform through using sites like MySpace, Facebook,LiveJournal, <strong>and</strong> Blogger, some <strong>of</strong> the most popular sites on the Internet.Carter (2002) writes that blogs can serve as a form <strong>of</strong> collaboration between parents, students,<strong>and</strong> teachers when teachers are able to easily post their daily lessons, classroom news, <strong>and</strong> assignments.Carter argues that simply posting documents <strong>and</strong> allowing parental contact through a website <strong>and</strong>online tools, a teacher is creating an open environment <strong>of</strong> collaboration. Parents can help keep studentsa<strong>cc</strong>ountable by underst<strong>and</strong>ing the daily activities <strong>of</strong> the classroom <strong>and</strong> more easily engage teachers inconversations about their discipline <strong>and</strong> instruction. Web blogs are freely available to teachers on siteslike blogspot.com <strong>and</strong> wordpress.com <strong>and</strong> can be set up after a short registration process. Within hours,teachers can become collaborative partners with parents <strong>and</strong> their students through the creation <strong>of</strong> aclassroom blog. Because blogs are interactive by nature, they can also be used to engage students indiscussions about big ideas presented in the class. Students can easily leave comments <strong>and</strong> respond toquestions posted by a teacher. They can also leave feedback for teachers <strong>and</strong> ask questions quickly <strong>and</strong>easily. The work posted by teachers is automatically archived <strong>and</strong> searchable, as well, making updateseasier each time a class is taught.As part <strong>of</strong> my research, I helped nearly a dozen teachers at my school create classroom blogsusing WordPress. The teachers ranged in experience from just one year to 40 years in education. Each <strong>of</strong>the teachers were able to su<strong>cc</strong>essfully maintain this type <strong>of</strong> web site throughout a semester,personalizing their site to the needs <strong>of</strong> their curriculum. From freshman English to College‐in‐the‐Schools programs, students <strong>and</strong> teachers were able to use blogs to enrich classroom learning, helpstudents track assignments, <strong>and</strong> provide helpful resources. Teachers that opened up their blogs tostudent feedback <strong>and</strong> reaction allowed their blogs to serve multiple purposes without any additionaltime or effort. They also managed to empower students <strong>and</strong> involve parents in classroom activity.


12 McCallum: Technology‐Enhanced CollaborationTrue BloggingWill Richardson (2006) promotes taking the use <strong>of</strong> blogging on step further – taking it out <strong>of</strong> theh<strong>and</strong>s <strong>of</strong> the teacher <strong>and</strong> placing it in the h<strong>and</strong>s <strong>of</strong> students. Although a course blog is a great resourcefor both students <strong>and</strong> parents, true blogging, Richardson writes, isn’t simply the posting <strong>of</strong> assignments,or even journaling <strong>and</strong> reflecting. Instead, it’s, “extended analysis <strong>and</strong> synthesis over a longer period <strong>of</strong>time that builds upon previous posts, links, <strong>and</strong> comments” or posting links with “analysis <strong>and</strong> synthesisthat articulate a deeper underst<strong>and</strong>ing or relationship to the content being linked to <strong>and</strong> written withpotential audience response in mind” (p. 32).When students learn to habitually engage in this behavior through blogging, weblogs become apowerful constructivist tool (Richardson, 2006). Students create content that contributes to a widerbody <strong>of</strong> knowledge <strong>and</strong> learn to synthesize information from that vast world. They also are able to easilylink to <strong>and</strong> exp<strong>and</strong> on the work <strong>of</strong> their peers. Blogging can also exp<strong>and</strong> the walls <strong>of</strong> a classroom toconnect students to peers around the world. Richardson also says that blogs can support differentlearning styles, teach the new digital literacy that all students should be equipped with, <strong>and</strong> help achievelearning that all teachers <strong>and</strong> students strive for, especially in the areas <strong>of</strong> reflection <strong>and</strong> metacognition.Blogs also keep the results <strong>of</strong> learning organized <strong>and</strong> searchable, making learning easy to reference <strong>and</strong>build upon.At first, an effective yet passive toolFor over a year, I had maintained a class weblog <strong>and</strong> used it daily. I used it to create, as WillRichardson (2006) calls it, a “Class Portal”; posting assignments, notes, presentations, <strong>and</strong> even podcasts<strong>of</strong> certain lessons, <strong>and</strong> asking for responses from students on the essential questions for each unit. Myblog was a resource that was used daily by most <strong>of</strong> my students. During the first semester I maintained ablog, 41 percent <strong>of</strong> students in all <strong>of</strong> my classes said they used the class blog to gain a<strong>cc</strong>ess toassignments <strong>and</strong> notes every day, <strong>and</strong> thirty‐six percent said they visited the blog more than once aweek. Updating the class blog was simple for me; it simply replaced my practice <strong>of</strong> writing down dailyactivities <strong>and</strong> keeping a file cabinet <strong>of</strong> extra h<strong>and</strong>outs.The small front‐loading time investment in the blog had a positive impact on the class.Processing <strong>and</strong> publishing my daily agenda <strong>and</strong> classroom activities for an audience helped me stayfocused <strong>and</strong> on schedule as an educator, but the benefit didn’t stop there. Over 88 percent <strong>of</strong> studentsfound the class portal to be “Helpful” or “Extremely Helpful”. In addition, 92 percent <strong>of</strong> students said the


13 McCallum: Technology‐Enhanced Collaborationblog was either “Easy” or “Extremely Easy” to use, giving the class blogs the most positive overall rating<strong>of</strong> any technology tool incorporated in all my classes.In addition to the benefit enjoyed by my students, I created an online document repository <strong>and</strong>archive where my h<strong>and</strong>outs, notes, presentations, <strong>and</strong> detailed syllabus were available for my students,their parents, <strong>and</strong> even other educators. Within a few weeks <strong>of</strong> starting the blog, teachers fromneighboring districts <strong>and</strong> as far away as Texas were using my materials in their classes. Throughout thesemester, I was able to easily connect lessons together, bring back previous work, <strong>and</strong> make bettertransitions between units. At the end <strong>of</strong> the experience, I had an entire course online, which madeupdating the course website even easier the second time around.Any time invested in uploading assignments <strong>and</strong> presentations was quickly recouped whenstudents missed classes. Instead <strong>of</strong> creating daily packages <strong>of</strong> missed work for students <strong>and</strong> spendingclass time getting students caught up after missing class, students came to school aware <strong>of</strong> what theymissed <strong>and</strong> able to make it up. Some students even used the blog to ensure they were already caught upwhen they returned to class. Students who forgot to bring home assignments or who misplaced noteswere able to quickly <strong>and</strong> easily print out replacements. Missing <strong>and</strong> late work dropped dramatically, <strong>and</strong>students no longer used excuses like, “I didn’t know we had homework”, or “I forgot to bring home thepacket” when their work was late. Students with learning disabilities or other impairments were able t<strong>of</strong>ind complete copies <strong>of</strong> notes <strong>and</strong> recaps <strong>of</strong> daily events without any extra preparation on my part,another aspect <strong>of</strong> blogging that was mutually beneficial.I found it is extremely important to make a daily commitment to the class blog. When I went fora week without updating the blog, 60 percent <strong>of</strong> my students said that the lack <strong>of</strong> updates negativelyaffected the class. When the students grew to expect updates – <strong>and</strong> when I expected them to takeresponsibility for make‐up work ‐ they were disappointed when I didn’t maintain my end <strong>of</strong> thecommitment.While using a blog to post assignments was a great tool for classroom management <strong>and</strong>communication, it wasn’t a piece <strong>of</strong> technology that excited or motivated students. Although theyappreciated <strong>and</strong> frequently used the course blogs, only a few students <strong>of</strong> the over 100 that I surveyedspecifically mentioned it in interviews as something enriching compared to the other technology toolswe used throughout the semester. The blog was simply a one way communication tool for me, <strong>and</strong> I


14 McCallum: Technology‐Enhanced Collaborationremained the gatekeeper. As Mark Prensky (2005) writes, putting curriculum online is “useful <strong>and</strong>important, but it’s hardly new” (p. 31). The blog was an active element <strong>of</strong> my day, but it was usedpassively by students. I quickly came to realize that there was a better way to use this tool.Now, a catalyst for constructivismA<strong>cc</strong>ording to Richardson (2006), by posting assignments <strong>and</strong> agendas online, I wasn’t even reallyblogging. After reading Richardson’s definition <strong>of</strong> blogging <strong>and</strong> his explanations <strong>of</strong> the transformativepotential <strong>of</strong> giving students their own weblogs, I decided to give each student in my Journalism 2 classtheir own blog using WordPress MultiUser (or WordPress Mu), free s<strong>of</strong>tware that any server is able touse to create blogs for from one to thous<strong>and</strong>s <strong>of</strong> students. Harvard University even uses the s<strong>of</strong>tware togive each one <strong>of</strong> its Law students their own blogs. In the previous semester, students in this class did notmaintain a blog. They began using their blogs for multiple purposes from the first day <strong>of</strong> the class. First,they maintained an “e‐portfolio” <strong>of</strong> their work throughout the quarter, complete with reflection on eachartifact they produced <strong>and</strong> comments on the work <strong>of</strong> their classmates (Figure 3). Second, they kept anonline reading log, where they linked to sources, made connections with the current content <strong>of</strong> theclass, <strong>and</strong> practiced critical reading <strong>and</strong> questioning techniques (Figure 4). Third, they responded toprompts each week that helped them engage in a conversation with the essential questions <strong>of</strong> each unit.They brought in outside sources, each others blogs, <strong>and</strong> their own unique perspectives to each question.By engaging questions like this, their responses transformed the course <strong>and</strong> lead to deeperunderst<strong>and</strong>ing <strong>of</strong> the material. Finally, the students could customize the look <strong>and</strong> feel <strong>of</strong> their blog <strong>and</strong>write about content that reflected their personality <strong>and</strong> interests.Although the process was slow to start <strong>and</strong> students initially resisted the introduction to theprocess, it wasn’t long before almost every student was fully on board. While 96 percent <strong>of</strong> myJournalism 2 students said that the process <strong>of</strong> blogging got easier over time, their initial reactions variedfrom being nervous about blogging to disliking the practice altogether. While some students enjoyed theprocess from the start, the following comments represent typical responses from a survey the studentstook about their initial reaction to blogging:I was a bit nervous... I didn't like the thought <strong>of</strong> having my peers read my thoughts.I was kind <strong>of</strong> nervous, because I had never done anything with blogging before.


15 McCallum: Technology‐Enhanced CollaborationAt first i kind <strong>of</strong> thought <strong>of</strong> it as a waste <strong>of</strong> time, but i see now how it can make things a loteasier, for the teacher too. It's kind <strong>of</strong> fun <strong>and</strong> makes things more interesting too.At first, I thought it was kind <strong>of</strong> dumb. That it was a waste <strong>of</strong> time.I didn’t think it was going to be fun. I thought it was going to be a waste <strong>of</strong> time.I thought that it was going to be stupid.I thought it was pointless <strong>and</strong> hard but it’s better nowWhen I do blogging in the future with students, I will make an effort to take more timeintroducing blogs at the beginning <strong>of</strong> the class. Giving students a little more guidance <strong>and</strong> time in theprocess <strong>of</strong> setting up, personalizing, <strong>and</strong> making their first posts would reduce the amount <strong>of</strong> time thatstudents spend being confused <strong>and</strong> increase their productivity <strong>and</strong> quality <strong>of</strong> work once they beginblogging.Figure 3: A sample portfolio entry with reflection from a student blog.


16 McCallum: Technology‐Enhanced CollaborationFigure 4: A sample blog entry with links to the thoughts <strong>of</strong> other students.To address the initial confusion <strong>of</strong> the group, I created a blog dedicated to the blogging processfor my classes. All their prompts <strong>and</strong> examples <strong>of</strong> excellent work were in a single location along withlinks to each student’s blog. I also started syndicating my furl.net reading log to my site, modeling myreading habits <strong>and</strong> the way I engaged the material I was reading. Students <strong>of</strong>ten chose to blog about thesame things I had in my reading log, but when they did they <strong>of</strong>ten did a much better job than I did. Forthe first time in years, I was actually jealous <strong>of</strong> my students <strong>and</strong> the outst<strong>and</strong>ing capacity for originalthought I was seeing. Syndicating my reading log was a major cause <strong>of</strong> drastic improvement for thestudents who struggled getting started or locating original material for their blogs. Most <strong>of</strong> the time,those students moved on to find their own sources <strong>and</strong> connections.Blogging is a unique process, a new way <strong>of</strong> writing that most students haven’t practiced orstudied, <strong>and</strong> it takes time to become pr<strong>of</strong>icient at it. Students struggled with the process for a couple <strong>of</strong>weeks, they soon began developing unique voices <strong>and</strong> bringing in fresh <strong>and</strong> new sources to their writing


17 McCallum: Technology‐Enhanced Collaboration<strong>and</strong> the class. They admitted to being more engaged with the curriculum <strong>and</strong> underst<strong>and</strong>ing the contentmore deeply <strong>and</strong> personally. Reading my students’ blogs became a joy for me as I watched them apply<strong>and</strong> articulate their underst<strong>and</strong>ing <strong>of</strong> the essential questions for the course. I could tell, withoutquestion, which students were “getting it” <strong>and</strong> which students needed a little more time. Even better,the students who were taking longer to develop connections could read <strong>and</strong> respond to the work <strong>of</strong>students who were grasping concepts more thoroughly. Students resisted the temptation to copy thework <strong>of</strong> their classmates <strong>and</strong> strove to make their own work unique.I could relate to the initial frustration <strong>and</strong> intimidation <strong>of</strong> my students. As the students beganblogging, I also attempted to keep a weblog <strong>of</strong> my own. I maintained a portfolio, reading log, <strong>and</strong>general blog along with them, <strong>and</strong> I could relate to the challenges behind blogging. Establishing a uniquevoice, seamlessly linking <strong>and</strong> drawing connections between sources, <strong>and</strong> writing well enough for anaudience was extremely challenging. However, as we continued to practice <strong>and</strong> look to each other forinspiration, the quality <strong>of</strong> work <strong>and</strong> enjoyment in the process increased. Students began seeingconnections between what they were doing <strong>and</strong> the curriculum. They were engaging the content <strong>of</strong> theclass in meaningful ways, <strong>and</strong>, although they were challenged by the process, they understood therewards. “It's not as easy as it looks,” one student wrote, “but it's more useful than any ‘journal entry’that I've ever done.”As the course continued, other students commented on how they felt more confident with theirunderst<strong>and</strong>ing <strong>of</strong> the course <strong>and</strong> felt more pride in their work. “I feel more secure <strong>and</strong> am not freakingover what other people think,” one student wrote. The ability to personalize the look <strong>and</strong> feel <strong>of</strong> theirblog <strong>and</strong> create a showcase <strong>of</strong> their work lead another student to comment that, “It's like my very ownportfolio. It's the work that I have to show that I did in the class. It's kind <strong>of</strong> like I am more proud <strong>of</strong> myblog now.” In general, most students found the processes easier than h<strong>and</strong>ing in assignments <strong>and</strong>enjoyed the immediate reactions they would get from classmates <strong>and</strong> myself. “Now I underst<strong>and</strong> I haveguidance to fill my blog with actual insight,” a student wrote, “<strong>and</strong> that McCallum will react to it.”One unexpected benefit <strong>of</strong> blogging was the immediate connection students found with a wideraudience. When students started becoming more pr<strong>of</strong>icient at weaving together multiple sourcesthrough linking, their blogs gained the attention <strong>of</strong> other authors. Students started receiving commentsfrom a variety <strong>of</strong> outside sources; movie critics, independent movie producers, pr<strong>of</strong>essional writers <strong>and</strong>journalists, <strong>and</strong> prolific bloggers. Some <strong>of</strong> the comments they received were made within three or four


18 McCallum: Technology‐Enhanced Collaborationhours <strong>of</strong> their original entries. When students started receiving these comments, it served as the biggestcatalyst for enthusiasm in the process. Students started writing more cohesive entries <strong>and</strong> worked toensure their entries were polished <strong>and</strong> unique. They even started interacting with the blogs they read,looking for unique sources <strong>of</strong> information <strong>and</strong> engaging those authors in discussion. In my ownexperience, I was contacted for interviews for news stories <strong>and</strong> press releases about blogging <strong>and</strong> citizenjournalism <strong>and</strong> cited in journalism blogs. While the outside readers were important to the process <strong>and</strong>the overall quality <strong>of</strong> the blogging experience, it can also be the most nerve‐wracking aspect <strong>of</strong> bloggingfrom a teacher’s perspective. Students had to be taught to screen comments before displaying them <strong>and</strong>learn rules about etiquette <strong>and</strong> safety when commenting on outside sources. When I do this again, thiswill become a part <strong>of</strong> discussion before students receive their blogs. Parents <strong>and</strong> students will reviewguidelines <strong>and</strong> policies before beginning the experience.Ninety‐two percent <strong>of</strong> students said they looked to the blogs <strong>of</strong> their classmates to help themrespond on their own sites. They frequently linked to each other’s work, asking questions <strong>and</strong> exp<strong>and</strong>ingon thoughts. More importantly, 72% <strong>of</strong> students said they are more conscious <strong>of</strong> their thinking whenthey write <strong>and</strong> take more pride in their work because they have an audience.Figure 5: Articulating Underst<strong>and</strong>ing


19 McCallum: Technology‐Enhanced CollaborationThe blogs have also proven to be an invaluable part <strong>of</strong> the assessment process. Evaluatingstudent work <strong>and</strong> leaving feedback has become more authentic <strong>and</strong> streamlined for me. Leavingcomments is simple <strong>and</strong> quick, <strong>and</strong> it’s much easier to see growth over time when I can simply filter astudent’s posts <strong>and</strong> see all their work in one place. I don’t have to lug papers home <strong>and</strong> back to school,<strong>and</strong> students can easily see examples <strong>of</strong> the work their peer’s have completed. I can easily pick outexamples <strong>of</strong> great work <strong>and</strong> share them with the class, <strong>and</strong> they can easily engage important questions<strong>and</strong> ask questions <strong>of</strong> the content itself. The convenience is unmistakable. There isn’t any confusionabout missing work or lost assignments, <strong>and</strong> parents can get a real feel for what their children are doingin class.The improvement in the quality <strong>of</strong> the course <strong>and</strong> the work the students have produced fromlast semester to the current one is unmistakable. Even with a class <strong>of</strong> 32 this semester, compared withjust 19 last semester, I am more aware <strong>of</strong> my students <strong>and</strong> their level <strong>of</strong> underst<strong>and</strong>ing (Figure 5),assessment is easier <strong>and</strong> more authentic, <strong>and</strong> the students are grasping concepts on a deeper level byworking with them in their blogs. Many <strong>of</strong> the prompts I used were identical from the previoussemester, but simply changing the format <strong>of</strong> their expression has dramatically improved the course <strong>and</strong>their learning.Blogs <strong>and</strong> my DisciplineBlogs improved my classroom environment,the way I assessed learning, instruction, <strong>and</strong> helpedme provide better leadership within my building.However, one <strong>of</strong> the greatest benefits <strong>of</strong> bloggingcame in the area <strong>of</strong> my discipline. Journalism <strong>and</strong>blogging are interconnected <strong>and</strong> the line betweenmainstream news <strong>and</strong> blogging grows fainter everyday. At the same time, journalists need to process<strong>and</strong> examine a wide variety <strong>of</strong> writing from multiplesources to underst<strong>and</strong> their pr<strong>of</strong>ession better.Blogging let my class gain a deeperunderst<strong>and</strong>ing <strong>of</strong> both <strong>of</strong> these areas, granting


20 McCallum: Technology‐Enhanced Collaborationthem a more authentic education on journalism <strong>and</strong> a taste <strong>of</strong> what they’re be either working with oragainst if they pursue a career in journalism.ForumsOne <strong>of</strong> the most powerful additions to any classroom is a discussion forum or message board.Available for free at sites like smfforfree.com, forums can require the most frontloading <strong>of</strong> work <strong>of</strong> thetools outlined in my research, but their benefits within the classroom can also be the most powerful. Inmy experience, a forum completely transformed my classroom community, changed the way I advisedactivities, revolutionized the way my students interacted <strong>and</strong> exchanged feedback, <strong>and</strong> enriched myclassroom in ways traditional methods could not.Through their research on online forums, Christopher, Thomas, <strong>and</strong> Tallent‐Runnels (2004)found that an online forum has the potential to help develop higher‐level thinking skills in students.They also found that forums can be an effective way to meet nearly all the areas <strong>of</strong> Bloom’s Taxonomy.Unlike a web blog, a forum allows students the ability to pose their own questions in a centralizedlocation <strong>and</strong> respond to each other, independently from a teacher, with a more dynamic <strong>and</strong> authenticexchange <strong>of</strong> opinion. Weblogs do <strong>of</strong>fer many <strong>of</strong> the same tools for students to engage in meaningfuldiscussions, but many <strong>of</strong> those discussions o<strong>cc</strong>ur in a more isolated place than a classroom forum,making forum discussions easier to monitor, assess, <strong>and</strong> contribute to.Consistent <strong>and</strong> continual student participation is essential to the implementation <strong>of</strong> an effectiveforum that complements a curriculum. Because <strong>of</strong> this, creating a su<strong>cc</strong>essful forum involves extensiveplanning <strong>and</strong> significant teacher involvement. Markel (2004) found that online forums <strong>and</strong> technologytools should be designed into a course, not simply discovered <strong>and</strong> added on as a bell <strong>and</strong> whistle. Aforum, like any piece <strong>of</strong> technology, should not be used as a way to add flash without substance.However, courses that include online discussion maximize student learning in a number <strong>of</strong> ways. Theypromote student involvement <strong>and</strong> feedback, <strong>and</strong> may inadvertently provide an outlet for students tovoice frustrations, normally vented outside <strong>of</strong> the classroom, that can lead to curriculum changes.Markel (2004)warns against using tools like forums <strong>and</strong> blogs as one‐way communication portals<strong>and</strong> to instead focus on stimulating critical thinking, discussion, <strong>and</strong> collaboration. Markel states thatforums can help create an identity for the class <strong>and</strong> develop a shared sense <strong>of</strong> belonging. They alsomake better use <strong>of</strong> a student’s time outside <strong>of</strong> a class. However, she also says that students areconditioned to respond immediately to verbal comm<strong>and</strong>s from teachers, so they must change the way


21 McCallum: Technology‐Enhanced Collaborationthey learn in a sense. She also recommends reducing anonymity <strong>and</strong> allowing students to develop anidentity online. The teacher must be an active participant in discussion forums <strong>and</strong> become a facilitator,when that happens students carry the classroom over to the online component <strong>and</strong> allows students tobegin to utilize each other as resources. Finally, she recommends maintaining a social component to theforum, just as school is a social experience.Suler (2004) focuses on using forums to create a cohesive digital counterpart to a physicalclassroom that extends discussion, fosters relationships, <strong>and</strong> encourages collaboration. He found thatteachers need to be especially intentional when it comes to the beginning stages <strong>and</strong> the design <strong>of</strong> thediscussion board. Suler also stresses the importance <strong>of</strong> creating a social place on the board wherestudents have the freedom to bring in their interests <strong>and</strong> personality. He encourages teachers to set thatpart <strong>of</strong> the board up separately from the main classroom component <strong>of</strong> the board. Suler stresses makingrules clear <strong>and</strong> having the teacher guide from afar, not dictating the control <strong>of</strong> the board. Heacknowledges that traffic on a discussion board isn’t always consistent <strong>and</strong> <strong>of</strong>fers advice on how to ridethe ebb <strong>and</strong> flow <strong>of</strong> discussion. One <strong>of</strong> the principle things a teacher can do to motivate students tomake sure that none <strong>of</strong> them have “black hole” experiences where they receive no replies to theircomments or topics. Finally, Suler warns about the “online disinihibition effect” <strong>and</strong> providessuggestions for helping teachers deal with the completely different personas students create oncestudents leave the classroom.In order to establish any strong community, teachers must model positive collaboration forstudents (Hamby, Towns, 1998). A teacher cannot simply assume that students know how tocollaborate, no matter how well they’ve set up their online environment. Teachers must alsocontinuously check on the community <strong>and</strong> make sure it’s meeting their original goals (Hanby Towns,1998). Another responsibility a teacher has is assuring that members <strong>of</strong> the community have anopportunity to get to know each other beyond the context <strong>of</strong> collaboration. To help maintain the forum<strong>and</strong> reduce destructive behavior, Hanby Towns recommend that teachers give individuals <strong>and</strong> groupsresponsibilities for moderating comments <strong>and</strong> keeping conversations on track. This can be establishedby assigning students significant, meaningful tasks that have answers that matter. In my experience,students perform very well as moderators on the forum. This meaningful job increases a<strong>cc</strong>ountability<strong>and</strong> ownership. It also decreases a student’s desire to rebel or v<strong>and</strong>alize the forum when they know thattheir classmates will be cleaning up their mess. It’s also important to focus on solving problems, not


22 McCallum: Technology‐Enhanced Collaborationnecessarily competing (Hanby Towns, 1998). Hanby Towns’ research does not mention online tools, butit shows how the traditional principals <strong>of</strong> a best practice classroom easily transition to Web 2.0.The Closest Thing to a Virtual ClassroomMy first attempt at a classroom forum, started before my action research began, was a failure. Itwas strictly a place for student‐editors to discuss the high school newspaper <strong>and</strong> for students to talkabout journalism in a way that directly related to my curriculum. In the six months I maintained theforum prior to my research, students posted less each month <strong>and</strong> the board never got more than 60posts in a month. I started the majority <strong>of</strong> conversations, <strong>and</strong> any posting was done more out <strong>of</strong>obligation than curiosity or interest. When I recreated my forum after losing the old one, I let studentsaid in setting it up <strong>and</strong> I tried to incorporate what I learned through my first experiment with thesuggestions <strong>of</strong> my students.Adding a social component to my classroom forum completely rejuvenated it. Upon adding ageneral discussion board where students could discuss topic ranging from politics <strong>and</strong> the arts to videogames <strong>and</strong> their favorite foods, students began participating at much higher numbers. At one level, thisinteraction allowed me a chance to get to know students better <strong>and</strong> for students to become morefamiliar with each other. This translated into a more comfortable <strong>and</strong> open classroom environment.Also, because students were enjoying the time they spent on the forum, they were now choosing to visitthe message board more frequently. They then began contributing more to important discussionsrelated to my class. I went from having 50 or 60 posts a month to over 3000 in an average month, withsome months receiving between 6000‐8000 posts. These numbers even continued during breaks <strong>and</strong>summer vacation. With over 150 posts a day, students have begun to make my forum a part <strong>of</strong> theirdaily web browsing behavior. This guarantees that they’ll be around to contribute to the content <strong>and</strong>discipline‐specific areas <strong>of</strong> the board. When a student poses a question or needs advice on their writing,they have confidence that their classmates will be around to read their posts <strong>and</strong> respond quickly.The Forum: Establishing <strong>and</strong> Extending the Collaborative CommunityMy class discussion forum has easily been the most work for me out <strong>of</strong> any <strong>of</strong> the other tools Ihave incorporated, but it’s also been the most fun <strong>and</strong> rewarding resource for all <strong>of</strong> my classes <strong>and</strong> thestudents who create the yearbook <strong>and</strong> newspaper. Throughout this two‐year process, my students haveenjoyed the process more than any <strong>of</strong> the other digital tools I’ve used in the classroom <strong>and</strong> they’ve


23 McCallum: Technology‐Enhanced Collaborationcreated a complex <strong>and</strong> active community outside <strong>of</strong> the classroom. As one <strong>of</strong> the new members thissemester said as they started using the forum for the first time, “It’s like its own world.” It’s important tonote that this world is kept secure from outside posters. Members must register <strong>and</strong> activate theira<strong>cc</strong>ount with their <strong>of</strong>ficial school email addresses, <strong>and</strong> the board is overseen by parent <strong>and</strong> teachermoderators in addition to my role as the administrator. Parents <strong>and</strong> students alike have been very vocalabout how much they appreciate that extra level <strong>of</strong> security.As <strong>of</strong> February 8, 2008, the forum has grown to over 700 members <strong>and</strong> 106,330 active posts –an average <strong>of</strong> just over 143 posts per day – including weekends, breaks, <strong>and</strong> summer vacation. Over itsexistence, the forum has had over 140,000 total posts. To be honest, a forum <strong>of</strong> this size is timeconsumingto maintain. However, forums can be much smaller <strong>and</strong> more manageable. I’ve chosen toput a significant amount <strong>of</strong> time behind this project, because the reward I’ve gotten from it has beenabsolutely astounding. The students can best explain the benefits they’ve received from the forum, bothinside <strong>and</strong> outside <strong>of</strong> the classroom.Ashlee:In class: It gives students an opportunity to gainfurther knowledge about things going on in class. Ifyou take a look at the Homework Help board, it isflooded with student drafts with a lot <strong>of</strong> peer editinggoing on. Students can get almost immediate feedbackon their stories from people who the stories are writtenfor. Through the message board, students can talk tothe teacher about what they may have missed in classthat day, or they can ask the teacher any question theymay have on a particular assignment. With educationaltopics on the board, it can get people talking <strong>and</strong> theycan carry those discussions over into the classroom.Outside <strong>of</strong> class: What happens outside <strong>of</strong> class isgoing to affect what goes on inside <strong>of</strong> the class. Havinga message board allows students to get to know ateacher on a different level outside the classroom. Theycan get to know the teacher as a person, but stillmaintain a respect for the teacher as an educator.When students get an opportunity to develop a goodrelationship, for lack <strong>of</strong> a better word, with a teacher,that also carries over to achievement in the classroom.The teacher can also benefit from this.Jess:A teacher would want a message board for a number <strong>of</strong>reasons. It helps students turn in better work on time. Also,it’s a place where students can discuss things that are goingon in their life. I believe people need to talk about <strong>and</strong>discuss serious issues such as the ones we talk about here.It also is nice to get feedback on assignments. I’ve seenhow nicely it works for other people. I’d love it for anenglish class. Peer feedback is nice because they can workon their editing skills <strong>and</strong> apply what they’ve learned, <strong>and</strong>the person who did the work can learn from other people.I also like it for the relationship you can develop with yourteacher. I think that when you can connect with yourteacher beyond what you get in class, you can learn morebecause you enjoy the class a whole lot more. When you’remore comfortable with the teacher, you feel more free toask questions <strong>and</strong> such.It’s also nice for the quiet people like me. Sometimes Idon’t ask a question when I don’t get something becauseI’m too shy to. I think if I had something like this in one <strong>of</strong>my classes, I could ask the teacher questions that I didn’tdare to ask during class It’d be nice.


24 McCallum: Technology‐Enhanced CollaborationMinnie:It’s awesome.Everyone helps everyone else <strong>and</strong> you never have toworry about not underst<strong>and</strong>ing something. I can comeon here <strong>and</strong> ask questions <strong>and</strong> someone is going tohelp you. Also it helps you get to know people <strong>and</strong>underst<strong>and</strong> people’s point <strong>of</strong> view. You can meetpeople who are in the same classes as you, who giveyou advice <strong>and</strong> ideas, help you when your stumped <strong>and</strong>can give you insight on issues they know about. Itreally brings people together. The best part is the helpyou get. There is always someone on <strong>and</strong> usuallyyou’re on. I think that this website is awesome. I like itway better than any other blogging site because youhave something in common with everyone else on it.It’s safer I guess, <strong>and</strong> not as crude (no one wants to<strong>of</strong>fend anyone else <strong>and</strong> will get kicked <strong>of</strong>f if they doanything stupid.) It’s a great site!! You get feedback,criticism, <strong>and</strong> answers.David:In class - Students will turn in better work, because theycan get feedback on their story before it’s h<strong>and</strong>ed in. Theycan make corrections, <strong>and</strong> put in more ideas other peoplegive them. It gives overall better work. It’s nice to knowthat you can still ask questions about an assignment eventhough your not in school. It doesn’t put as much pressureon a student, when they’re stumped on something.Out <strong>of</strong> class - It does let the students get to know you better,a better relationship with the teachers makes you want tolearn more about the subject he/she teaches.In addition to providing a place to initiate <strong>and</strong> continue discussions, students also used theforum to showcase their work in writing, photography, <strong>and</strong> design (Figure 6). They could quickly <strong>and</strong>easily upload their work <strong>and</strong> receive comments <strong>and</strong> questions from their classmates. After receivingfeedback, students were able to improve their work <strong>and</strong> post it again when it was completed. As anextra component to my class, I hosted photography contests <strong>and</strong> design showcases where students withspecific talents <strong>and</strong> areas <strong>of</strong> interest could display their work alongside their classmates’.As an assessment tool, the forum was incredible. First <strong>of</strong> all, it was simple to track an individualstudent’s participation <strong>and</strong> contributions on the forum, in two clicks <strong>of</strong> the mouse, I was able to seeevery one <strong>of</strong> a student’s posts, <strong>and</strong> each <strong>of</strong> them was labeled with the time <strong>and</strong> date <strong>of</strong> the message.Students could share the role <strong>of</strong> assessment by leaving feedback about their classmates’ work, <strong>and</strong> Icould track both their posted assignments <strong>and</strong> the feedback they left without bringing home a pile <strong>of</strong>papers or worrying about which students were absent during the valuable peer‐feedback process.


25 McCallum: Technology‐Enhanced CollaborationFigure 6: Using a forum to showcase <strong>and</strong> discuss student‐created work.Online Peer‐Feedback vs. Writers’ WorkshopsThe role <strong>of</strong> the forum in the peer feedback process was its most valuable contribution to the day‐to‐dayworking <strong>of</strong> my classes. Each deadline, students in all three <strong>of</strong> my classes posted their rough drafts on theforum (Figure 7) <strong>and</strong> got feedback from their classmates before the next day <strong>of</strong> class. On the same daythey posted their drafts, they participated in writer’s workshops, sharing their stories aloud in smallgroups <strong>and</strong> getting verbal feedback from the members <strong>of</strong> their group. For two cycles <strong>of</strong> this process, Itracked feedback left for writers online <strong>and</strong> compared it to audio recordings <strong>of</strong> their Writers’Workshops. The amount <strong>of</strong> on‐task, meaningful contributions on the forum far‐exceeded the usefulfeedback given verbally.During the workshops, writers prefaced the reading <strong>of</strong> their drafts with a disclaimer <strong>of</strong> some sort86 percent <strong>of</strong> the time – saying something like “I know this is bad but…” or “I was up really late workingon this…”. Statements like this discredited the work students did <strong>and</strong> almost killed constructive criticism


26 McCallum: Technology‐Enhanced Collaborationgiven in groups. In fact, when students began their reading with a disclaimer, constructive criticism wasabsent 90 percent <strong>of</strong> the time. On the forum, students could review their comments before posting,eliminating meaningless <strong>and</strong> general phrases like “good job” or “I like it!”. While giving verbal feedback,those phrases were present in nearly every response, <strong>and</strong> <strong>of</strong>ten the feedback didn’t advance muchfurther than that before discussion got <strong>of</strong>f track.Figure 7: Students posting questions <strong>and</strong> drafts on a homework help board.On the forum, students received more focused, specific, actionable feedback in every scenario. Icould also choose to read every instance <strong>of</strong> feedback each student gave <strong>and</strong> send them messages abouttheir feedback, which lead to even more productive feedback as the class went on. While some WritersWorkshops were effective, very few groups improved over time. Even though leaving written feedbackinvolved more time <strong>and</strong> effort than verbal feedback, at the end <strong>of</strong> the experience, 87 percent <strong>of</strong>students said that it was easier to leave feedback online than face‐to‐face. I knew that students wereconsistently getting great feedback from their classmates, so my job assessing their work became muchmore focused <strong>and</strong> effective. As students learned to value the opinions <strong>of</strong> their peers, I could focus myfeedback on the most important aspects <strong>of</strong> their writing, helping push students in very specific ways


27 McCallum: Technology‐Enhanced Collaborationtoward better writing while I looked for their underst<strong>and</strong>ing <strong>of</strong> the concepts behind good writing thatwe studied in the class.The chart on pages 29‐31 features the typical progression <strong>of</strong> student‐given feedback pulled fromthe forum at three times throughout the semester. The students were chosen at r<strong>and</strong>om. Not everystudent made significant progress each time they left feedback, but the majority <strong>of</strong> students did.Anytime Collaboration through ForumsFigure 8: Newspaper editors use the forum to solve a real life problem on a weekend.In addition to daily classroom use <strong>of</strong> the forum, the editors <strong>and</strong> writers for the publications Iadvise were able to use the forum to connect, collaborate, <strong>and</strong> plan using the forum. This was especiallyvaluable for the newspaper, because the editors usually met just once a week. When important newshappened or when important questions came up, the editors were able to get in contact with eachother <strong>and</strong> work together between meetings. When the principal at the school announced his retirementafter school on a Friday, it was unexpected <strong>and</strong> major news. The paper, completed <strong>and</strong> scheduled to beat the printers on the upcoming Tuesday, needed to be completely revised with a new front cover <strong>and</strong>major coverage on the announcement. This all had to happen before our next scheduled meeting as agroup. I was able to post the news on the forum even before the staff meeting was over with <strong>and</strong>


28 McCallum: Technology‐Enhanced Collaborationannounce the topic so all the editors received email notification <strong>of</strong> the topic. Within minutes, editorswere reading <strong>and</strong> responding to the news, working together to create a plan <strong>of</strong> action for Mondaymorning (Figure 8). Instead <strong>of</strong> pushing the issue back or settling for rushed coverage, the editors <strong>and</strong>writers we able to get a great issue out on time <strong>and</strong> break the story <strong>of</strong> the principal’s retirement to thestudent body. This type <strong>of</strong> collaboration allowed students to work together during <strong>and</strong> after school, overbreaks, <strong>and</strong> on weekends. It kept the flow <strong>of</strong> the class moving at all times, connecting students beyondthe 80 minutes they’re together. Discussions didn’t have to end at the sound <strong>of</strong> the bell, <strong>and</strong> quietstudents could contribute as much as the most eager talkers. The result <strong>of</strong> using the forum as acommunication tool was overwhelmingly positive. At the end <strong>of</strong> a semester, 90 percent <strong>of</strong> students saidthat using the forum to continue or participate in discussions was either “Helpful” or “ExtremelyHelpful”, <strong>and</strong> 95 percent claimed that using the forum to do this was “Easy” or “Extremely Easy”.


29 McCallum: Technology‐Enhanced CollaborationSample feedback from Journalism 1 studentsFirst attempt – September 2007 Mid‐Point – October 2007 Final – January 2008Rachelthis was good. i loved the lead.. its a goodthings. the quotes were really good. they arereally personl <strong>and</strong> everything.. good job jo!Katiegood story!!! it was very interesting! i likeOakleygood details. nice <strong>and</strong> sweet new what youwere talking about.i think for an angle you should maybe tell thedifferences between boys <strong>and</strong> girls hockey.. or maybeeven just go the route how there SHOULD be checking<strong>and</strong> things like that with the girls. It needs a lot <strong>of</strong> work.The quotes are good, but you just need to get moreinformation about it. Some <strong>of</strong> the quotes don't havemuch to do with it, but it all depends on the angle. Ifyou're talking about girls hockey in gereral, than theqoutes about commitment <strong>and</strong> the other team is god,but if not, than well i do't see a point in having them.Just get as much detail as you can about it.i like the lead <strong>and</strong> stuff it gets me want to read it rightaway! but im on the dance team <strong>and</strong> maybe in stead <strong>of</strong>just saying how hard we work <strong>and</strong> stuff add like whatwe do for it to be that hard!? like more details <strong>and</strong>better conclusion!! but good start!i think the topic you picked is a good one because youcan get really good quotes <strong>and</strong> feedback im thinkingyou should get more details about the topic other thenthat yur on a good start=]uh.. well i guess you have a new perspective. but thepoint <strong>of</strong> having school spirit <strong>and</strong> what not is to get yourteam pumped up.. yeah everyone has school spirit, <strong>and</strong>at games you try to make sure you can show it. its notnarrow‐sighted... uh well get more quotes.. maybesomeone that totally disagrees with what you aresaying.... its a very opinionated thing... if this is youropiion collumn its fine.. but if not... BE CAREFULits not a bad start!! i like how your doing the guys view<strong>of</strong> it <strong>and</strong> the girls but you should get anothers guys viewbesides bergmans <strong>and</strong> maybe a guys view <strong>of</strong> how helikes the holiday instead <strong>of</strong> him thinking it sucks!! justsome more views ya no?!?! <strong>and</strong> maybe use a differentword instead <strong>of</strong> lover...maybe like significant other ?? jsta thought ha <strong>and</strong> conclusion but its a good start! <strong>and</strong> ilike how u start the story!!!aha yea not bad.. k i think you maybe shouldnt be sooppinonated <strong>and</strong> get some more quotes from all ageclasses freshman, sophomore, junior, senior.... otherwisedescribe it more <strong>and</strong> your story will get better when youtake time to put some f these examples into your story!good luck nice topic=]


30 McCallum: Technology‐Enhanced CollaborationAshleyI really liked your story! you have a lot <strong>of</strong> goodqoutes!!BenThe beginning statements did get me to want tokeep reading a bit longer, but avoid using theterms 'we' <strong>and</strong> 'our' outside <strong>of</strong> quotes;journalists are passive observers.MariaIt's a good story, but you could use some moreinformation...<strong>and</strong> feedback!I really like your topic!!! One thing you forgot was one<strong>of</strong> these'''''''''in the word can't in the first paragraph,last sentence. But all n' all i love it! It is so true! poorkids that don't even know the real color red they prob.think the are coloring with red but they are coloringwith razzmatazz! But any who....Great JobClear opinion, supported by facts, <strong>and</strong> displayed in amanner that flows nicely. I noticed at one point aftertalking about Larry Morris, you mentioned that NFLplayers should be payed more than players in the NFL<strong>and</strong> the NBA, so that's a typo you'll want to fix. Otherthan that little bit, good arguments are made, <strong>and</strong> allthat jazz.that is realy good! i also think you could use a few moreexaples <strong>and</strong> such. The sarcasm is pretty good too, imean i dont know if everyone will catch that, but it wasgood. You still could use a little more opinions, but s<strong>of</strong>ar its going good! Maybe you could also usebetter/more transitions <strong>and</strong> more detailed lead.don't start with a question! but good job otherwise!!!This is one <strong>of</strong> those stories where you have a fewdifferent angles you can take, I've seen at least two in italready: The 'guy v. girl', <strong>and</strong> the 'have someone v. don'thave someone'. While it isn't a bad thing to mentionboth, I think it would be for the overall benefit if youexp<strong>and</strong>ed on one <strong>of</strong> these further. And I especially likedthe quote about the superficiality; it shows somethingnot a lot <strong>of</strong> people would come right out <strong>and</strong> say. Nicework getting that.When i read this, it felt like i was listening to acommercial on guitar hero! maybe you shouldnt startout with a quote especailly that one because itssounding like its a commercial...that is my oppinion. ideffinatley think you should get more quotes frompeople who love guitar hero <strong>and</strong> for people who hateit.(both sides <strong>of</strong> the story). I also think a betterclosing/ending to this stotry would make it go togethermore also a better lead too. Try not to end your storywith a quote.


31 McCallum: Technology‐Enhanced CollaborationCorai like yours so far. It has all <strong>of</strong> the informationneeded to prove your point. I think you justneed to make a more affective lead. You areusing straight <strong>of</strong>f information to start <strong>of</strong> yourarticle <strong>and</strong> thats not what people want to readright away. Maybe put in a miniature story thathas your experiences with coronary arterydisease. Or put in the dangers <strong>of</strong> it. I dont knowmuch about it <strong>and</strong> this article could be an introto this desease. You should also put in aparagraph that has your specific veiws on this.Your story sounds like something that could bein a health magazine not quite so much <strong>of</strong> anopinion article. With your last sentence onpeople are getting more lazy, you could getmore into that aswell.OKay, First, you need to write out a a more clear <strong>and</strong>defined lead. Its pretty good, but i didnt know when itended. One thing i have to say though is taht not allschols had fights. Mine did not except the o<strong>cc</strong>asionalloud argument. Also not all cities are veiwed as a moreviolent city. I also think that when you say the name <strong>of</strong>teh person quoted, maybe you should put down theschool they went to next to the name (ex: saysSophmore Cora Fox, a former student at St.Stephens)Also i have a good interveiw person who would begreat. Her name is Cherise <strong>and</strong> she is a freshman in tehAM program. She has been to Champlinpark/anoka/fredmore/ <strong>and</strong> i think it was s<strong>and</strong>burg. Youshould definatley have a word with her if you want agood veiw on the fighting in a school. Also neverinclude something about yourself unless its in anopinion. Remember this story is supposed to be on thestudents <strong>and</strong> their experiences on switching schools.Add more to the conclusion too. Keep in mind that wedont know taht much about the student <strong>and</strong> their oldschool. Maybe you could go over your interviews <strong>and</strong>see if there is any references about daily life at theirschool <strong>and</strong> teh differences. That would be veryinteresting to see how different the environment is fordifferent schools.The lead needs to be separated from the rest <strong>of</strong> thestory. I couldnt tell where it ended. And if they are wordsthat someone might say, put these """"" around them.And as it was mentioned before. This story isopinionated.Quote from: hockeygirl26While most guys don’t like it, most girls love it.This is a fine example. You dont want to include youropinion in any article other than an actual opinioncollum. You want to turn these into statements. Maybeyou might consider organizing a poll. It would be a greatway to get lower‐classmen's quotes, <strong>and</strong> you couldactually have results that show Girls like Valentines daymore than boys. The poll thing would be a goo dthing forthis story. I definatley recomend that.You also have stacked quotes. Stacked quotes are quotesthat are arranged right on top <strong>of</strong> each other without atransition in between. transitions make reading articlesalot easier <strong>and</strong> more interesting. That shouldnt be toohard to fix.Find some more quotes on the whole "valentines is abetter experiance with a lover" thing. I know manypeople love velentines day even though they dont haveanyone. It would be interesting how many quotes youcould get <strong>and</strong> i know you can, especially with the polls.Also find more quotes on the comercial holiday. Thatstatement could be argued upon as velentines day wascomercially created, but also to show love throughoutthe country.You do have a relevant story as valentines day will bearound the corner from this deadline. Im interested tosee what comes out, but yes, you do have alot to do.


32 McCallum: Technology‐Enhanced CollaborationCollaboration <strong>and</strong> Assessment in Real Time using Google DocsIn 2007, Google released Google Apps for Your Domain; a full program suite based on “Clouds<strong>of</strong>tware”. Normally, s<strong>of</strong>tware is stored on individual computers, meaning that you need to posess theprogram on a specific comptuer to be able to use it. Could S<strong>of</strong>tware is different. Stored on a remoteserver <strong>and</strong> a<strong>cc</strong>essed through a web browser, the s<strong>of</strong>tware can be used by any computer with a<strong>cc</strong>ess tothe internet. This means that a student typing a draft at school using a Cloud word processor coulda<strong>cc</strong>ess it from home (<strong>and</strong> vice versa) regardless <strong>of</strong> any s<strong>of</strong>tware differences between computers. Thiselimanates any problems that arise when students bring in a document typed in Works when the schooluses only Word s<strong>of</strong>tware, saving teachers <strong>and</strong> students frustration <strong>and</strong> keeping them productive.Google Apps for Your Domain combines Google’s Gmail service, a complete productive suite,including a word processer (compatable with Micros<strong>of</strong>t Word), spreadsheet program (compatable withExcel), presentation creater (compatable with PowerPoint), online calendar, <strong>and</strong> an instant messagingprogram. All <strong>of</strong> these features can be personalized run through a dirstrict’s server, <strong>and</strong> closed <strong>of</strong>f to“outsiders”, making the use <strong>of</strong> these programs reliable, safe, <strong>and</strong> universal.The revolutionary idea behind Google Apps is that all <strong>of</strong> the s<strong>of</strong>tware included in the suite isbuilt for both large <strong>and</strong> small‐scale collaboration. In my writing classes, students working in partners orgroups can “Invite” each other into a document <strong>and</strong> edit it simultaneously from different locations.Simultaneous collaboration was a feature used by 90 percent <strong>of</strong> my students, with 97 percent <strong>of</strong> thosestudents claiming the process was both “Extremely Easy” <strong>and</strong> “Extremely Helpful”. On many o<strong>cc</strong>asions,students collaborated despite one <strong>of</strong> them being sick at home <strong>and</strong> the other being in class. In oneexample, a student vacationing in Mexico was able to work on a draft with a partner simultaneously.One <strong>of</strong> was in a computer lab at school <strong>and</strong> the other was on a laptop next to a hotel pool.


33 McCallum: Technology‐Enhanced CollaborationThe opportunities to use these programs were limitless. In small groups, students quickly <strong>and</strong>easily worked together to create presentations when Jigsawing readings. Those presentations could bekept online <strong>and</strong> revisited later or a<strong>cc</strong>essed by students who were absent during the activity. Studentscollaborated on spreadsheets to keep track <strong>of</strong> deadlines or to generate lists as a whole class at once.Editors for the publications collaborated on goals during the summer. Before long, there was a noticabledrop in the amount <strong>of</strong> paper being used in the class <strong>and</strong> students were becoming more productive thanever.The single most useful part <strong>of</strong> Google Apps for me as a teacher <strong>of</strong> writing came when I assessedstudent work. Students started turning in work by sharing it with me, their classmates, <strong>and</strong> their peereditors on Google Docs instead <strong>of</strong> turning in paper copies. This process alone saved 6,400 sheets <strong>of</strong>paper over the course <strong>of</strong> a semester as students no longer needed to print four copies <strong>of</strong> two‐pagedocuments nine times throughout a semester. That’s 13 reems <strong>of</strong> paper saved each semester <strong>and</strong> nobins full <strong>of</strong> student work to drag home to grade.In addition to paper savings, using Google Docs literally cut the time I spent grading studentwork in half while more than doubling the amount <strong>of</strong> feedback students received. When studentsshared their rough drafts with a number <strong>of</strong> people, each <strong>of</strong> them left feedback on the same document,even though they were leaving feedback at different times <strong>and</strong> from different locations. At the end <strong>of</strong>the process, they had all that feedback in one location instead <strong>of</strong> five or six versions <strong>of</strong> their draft sentby email or on paper. The feedback I gave also was on the same document, so instead <strong>of</strong> assessing afresh draft, I could quickly analyze the feedback they’ve already received from multiple sources <strong>and</strong> addto that. Plus, my feedback could be typed, which allowed me to write more words per minute thanh<strong>and</strong>writing on a page. On average, it took me between 13 <strong>and</strong> 14 minutes to leave significant feedbackby h<strong>and</strong> on print copies <strong>of</strong> drafts. Over the course <strong>of</strong> 100 drafts, that adds up to over 22 hours <strong>of</strong>


34 McCallum: Technology‐Enhanced Collaborationcorrecting, Leaving feedback to a typical class <strong>of</strong> 30 students would take nearly seven hours. When Iswitched to assessing through Google Docs, the time it took to leave feedback on a draft decreased tosix minutes, cutting the time I spent assessing a set <strong>of</strong> drafts down to three hours. At the same time,students were receiving feedback from multiple perspectives <strong>and</strong> a greater amount <strong>of</strong> feedback thanfrom a teacher alone. Figure 8 shows a typical draft in the process <strong>of</strong> being evaluated by four students<strong>and</strong> a teacher.At this point, I was spending less time on feedback than I had in previous years <strong>and</strong> the feedbackI was leaving was better than ever because students had already provided useful feedback before Ibegan evaluating work. This way, I was able to focus more on the areas <strong>of</strong> each students work thatneeded the most attention <strong>and</strong> better engage them in a dialog about their work. Already, this systemwas beginning to work for me as a teacher. An added benefit <strong>of</strong> the process was that once studentsturned in their rough draft, they did not need to share a final draft. I could check their progressthroughout the revision process <strong>and</strong> even revert back to their rough drafts to see the changes they hadmade from rough to final. I was able to keep an eye on reluctant writers throughout the process, <strong>and</strong>students who had trouble remembering to turn in work no longer had that problem.The benefits <strong>of</strong> using the entire capabilities <strong>of</strong> Google Apps for Your Domain were amazing, butthe single most important part <strong>of</strong> the suite was the document sharing capabilities. It helps to know thattechnology doesn’t always mean investing more time <strong>and</strong> effort – it can save a substantial amount <strong>of</strong>time <strong>and</strong> stress while improving the quality <strong>of</strong> work from both students <strong>and</strong> the teacher.


35 McCallum: Technology‐Enhanced CollaborationFigure 9: Four students <strong>and</strong> a teacher comment on a rough draft* * *The collaborative tools <strong>of</strong> Web 2.0 have the power to enrich any classroom. The tools areavailable to any teacher, <strong>and</strong> can be easily set up without waiting for district technology personnel tocatch up with the technology. Hosting these services <strong>of</strong>f‐site allows a teacher greater control <strong>and</strong> theability to personalize their web presence as much as they personalize their own classroom, but all <strong>of</strong> thetools that are presented here can be utilized by entire districts at no cost. Teacher control <strong>and</strong>customization is essential, however. Students respond best to online environments that reflect thepersonality <strong>and</strong> atmosphere <strong>of</strong> the classroom.Teachers that resist implementing these tools run the risk <strong>of</strong> creating a divide between theworld their students live in <strong>and</strong> their classrooms. When teachers learn to meet students in their world,they’ll reap the greatest rewards. The power <strong>and</strong> benefits <strong>of</strong> these tools will find their way into almostevery classroom eventually, <strong>and</strong> the teachers that implement them now will be remain ahead <strong>of</strong> the


36 McCallum: Technology‐Enhanced Collaborationcurve <strong>and</strong> serve their students better. In the meantime, students who enter these classrooms are moreengaged on a daily basis <strong>and</strong> will adapt better to the dem<strong>and</strong>s <strong>of</strong> college <strong>and</strong> the world <strong>of</strong> work. Engaged<strong>and</strong> productive students, empowered by the collaborative tools that define Web 2.0, will be able tomake more meaningful contributions to classes, reach greater levels <strong>of</strong> underst<strong>and</strong>ing, <strong>and</strong> becomeresources for each other. At the same time, teachers can make their instruction more relevant, theirdiscipline more engaging, <strong>and</strong> their environment more conducive to support, community, <strong>and</strong> respect.


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