FHR InSight Sum05 - Flint Hills Resources

SUMMER 2005
THE EDUCATION JOURNEY
It’s a long and winding road from kindergarten
to the workforce, with detours and dreams of
achievement. Flint Hills Resources, through its
support of community projects, is committed to
helping travelers along their education journey.
The goal is to not only enhance the quality of life
in our community, but also to prepare a future
workforce for FHR.
Workforce and jobs are top concerns for local
citizens. The most recent Port Industries of Corpus
Christi community survey reveals that one third of
residents in Nueces, Kleberg and San Patricio
counties believe a combination of the economy
and jobs is the most important issue facing the
area.
This need for trained and skilled workers
impacts the overall quality of life and economic
vitality of the community – as well as its future.
This need has prompted Flint Hills Resources to
Monica Hinojosa of Odem and Corpus
Information for neighbors and employees of Flint Hills Resources
Morgan Haynes, a recent
graduate of Richard King High
School, was crowned Miss Buc
Days at the festival’s grand
finale, the illuminated night
parade. She also earned a
$20,000 four-year scholarship
to Texas A&M University-
Corpus Christi.
continue to invest heavily in educational programs
that promote economic learning, support
higher education and skills training, and encourage
graduates to work in the Corpus Christi area.
To enhance opportunities for students all along
the education continuum, FHR forms partnerships
with a variety of organizations.
Buc Days Scholarships
Corpus Christi residents relate Buccaneer Days to
parades, a rodeo, a carnival and more. However, they may
not know that all the festival activity raises funds for scholarships.
Since 1996, Buc Days has provided scholarships for
each of the 20 queen finalists. Once crowned, Miss Buc
Days receives a $20,000 four-year scholarship funded by
Flint Hills Resources to attend Texas A&M University-Corpus
Christi.
Continued on page 2, The Education Journey
Monica Hinojosa of Odem and Corpus

2
Buc Days Queen contestants enjoy an evening at the Buccaneer Days Carnival.
The Education Journey, continued from page 1
“We are committed to growing the scholarship aspect of our
program.” says Barry Box, executive director of the Buccaneer
Commission. “We want to help all our contestants to further
their education.”
Morgan Haynes, a recent graduate of Richard King High
School, was crowned Miss Buc Days at the festival’s grand finale,
the illuminated night parade on April 30. “The scholarship has
already made a big difference,” Morgan says. “Now I know for
sure that I will be able to go to college for four years. It’s a
great opportunity.” Morgan plans to pursue a career in speech
pathology.
Erich Wendl, Charles Butt (representing his father, Howard E. Butt), Bonnie Pereida, and Freddie Martinez
were recently inducted into the Junior Achievement Business Hall of Fame.
Monica Hinojosa of Odem and Corpus
Christi Mayor Henry Garrett strike a
pose at the Queen’s Interview Dinner
at the Town Club.
FHRCAC
emphasizes
education
The Flint Hills Resources Community Action Council has made
workforce and education its focus for 2005. This volunteer
group develops projects to have a positive impact on the community.
Current projects include a book drive to provide books
to economically disadvantaged preschoolers and an initiative to
strengthen connections between school staff and service
providers.
Economic principles through Junior
Achievement
Junior Achievement brings eco-
nomic education into South Texas
schools to help students in kindergarten
through high school understand
how business works and how
to prepare themselves to achieve
career goals.
Since 1999, Flint Hills Resources
and its employees have played a
vital role in the success of Junior
Achievement in the Coastal Bend
area. The company has been a
primary underwriter for the
annual bowl-a-thon and the
Business Hall of Fame dinner,
which recognizes outstanding
business leaders and raises
funds to support the economic
program curriculum used
in the classroom.

The fourth annual Hall of Fame
scholarship is the impetus for starting their first
dinner, held in May, honored Bonnie
semester by helping them overcome the initial bar-
Pereida with Merrill Lynch, Freddie
rier of financing their first year of college.”
Martinez, Sr. with Freddie Records,
Students in the 2005 Summer Connections
and Erich Wendl, with Maverick
Summer Connections
program get an up-close look at a refinery
Markets. A posthumous award hon- model during a trip to the Del Mar College Flint Hills Resources also partners with the
Process Technology lab.
ored Howard E. Butt, Sr. the founder
Corpus Christi Independent School District, Del Mar
of H-E-B Food Stores. The event raised $63,800 to support Junior
College, Texas A&M University-Corpus Christi and
Achievement programs.
others to bring real-world work experiences to at-risk students in
third through eighth grades through a program called Summer
Mano a Mano Scholarships
Connections.
The Corpus Christi Hispanic Chamber of Commerce and Flint “Summer Connections gives our students an opportunity to
Hills Resources are collaborating for the fourth consecutive year make a real life connection between their education and their
on the Mano A Mano Scholarship Empowerment Program. future in the workforce,” says Dr. Jesus Chavez, superintendent
Recipients receive scholarship awards up to $2,000 funding their for CCISD. “This is a chance for them to learn how to make their
higher education and career goals in Corpus Christi. Scholarship career dreams into reality through staying in school and focusing
recipients commit to working in the Coastal Bend area after they on their goals.”
graduate. This year more than 300 students applied for the
Sixty CCISD students from Oak Park and Solomon Coles
scholarships.
Elementary schools and Driscoll and Wynn Seale Middle schools
Lee Trujillo, treasurer of the Corpus Christi Hispanic
participated.The program is in its sixth year exposing students to
Chamber of Commerce, says, “For many high the world of work through hands-on demonstrations at busi-
school students, this
nesses such as the Corpus Christi Caller-Times and the Corpus
Christi Army Depot.
Big
Brothers
Big
Sisters
Another educa-
tional initiative that
Lisa Handley of Flint Hills Resources
has Flint Hills
gets acquainted with her “little
Resources’ support is brother,” Carlos Moreno.
Big Brothers Big
Sisters. This year, the company initiated a pilot
BBBS program at Tuloso-Midway Intermediate
School. Employee volunteers serve as big brothers or
big sisters to their “littles.” Big Brothers Big Sisters is
the leader in one-to-one youth service, with a century
of proven success in creating positive friendships that
benefit children, volunteers, families, neighborhoods
and communities.
The partnership with these organizations and others
represents Flint Hills
Resources’ commitment
to supporting travelers
along their education
journey so they can
realize their dreams of
achievement. It is also a
significant investment
toward a strong,
healthy workforce and
Coastal Bend
economy for years to
come.
“Big sister,” Trina Daniel of Flint Hills Resources, met
her “little sister,” Brittney Corcoran at the Big
Brothers Big Sisters pilot program kickoff at Tuloso-
Midway Intermediate School.
3

“
4
A MESSAGE FROM DAVE ALLEN
Cooperative agreement with EPA helps to improve air quality
In the Fall 2004 edition of InSight, I reported that the U.S.
Environmental Protection Agency and Flint Hills Resources
were going to work together on ways to reduce emissions
caused by planned and unplanned process unit startups, shutdowns
and malfunctions (SSM). With almost a year’s experience
under our belt, I thought it appropriate to provide a
status update on this cooperative initiative.
As you may remember, the agreement’s goal is to help
improve air quality by further reducing emissions at FHR’s
Corpus Christi Complex, as well as other FHR facilities, by providing
information that may be used to improve U.S. industry
environmental performance.
More specifically, we jointly agreed to address the following:
■ Develop a policy that establishes explicit operational
expectations and defines good engineering and air pollution
Working 1,600 days without a
lost-time injury is a significant
accomplishment that few refineries
have achieved,” said Bob Slaughter,
president of National Petrochemical
& Refiners Assoc. “It's obvious that
for employees at Flint Hills
Resources in Corpus Christi, safety is
not just a goal, it's a way of life.
These dedicated employees work
each day to prevent accidents,
reduce risks and develop safer and
more environmentally friendly products
and processes. I applaud this
team and its leaders in reaching this
significant safety milestone.”
control practices.
■ Evaluate and continuously improve SSM practices and
establish state-of-the-art practices.
■ Provide EPA and state regulators with information and
data that could help inform how to improve SSM practices
across the regulated community.
■ Provide the public with improved information on FHR’s
SSM performance.
This exciting initiative builds on FHR’s success in reducing
refinery flaring by 95 percent and the estimated 800 tons of
emissions annually at our refinery here, as well as the Pine
Bend refinery. This effort earned the company a Clean Air
Award from EPA in 2004. During 2004, our West Plant averaged
38 minutes of flaring per day, representing an 81 percent
drop from year 2000, another great indication of the
progress we are making in reducing emissions.
The SSM project is being implemented in four phases:
■ Phase One, which is now complete, involved back-
Lost work time achievement
demonstrates commitment
to safe operations
Employees at Flint Hills Resources’ Corpus Christi refining
complex recently completed 1,600 consecutive days without
an injury resulting in time away from work, demonstrating
the company’s commitment to operate in a manner which
protects the health and safety of its employees and contractors.
The previous streak was 1,521 days without an injury
resulting in time away from work.
“Our employees drive our ability to achieve this performance record of keeping
our workers safe while operating this
large, complex facility day after day
“
It’s a rare achievement for any
after day,” said Dave Allen, vice
business to work 1,600 days –
president refining and manufacturing
more than four-and-a-half years –
manager. “This milestone – more than
without an injury resulting in
four years with no lost-time injuries –
time away from work,” said State
clearly illustrates the commitment of
Rep. Gene Seaman, R-Corpus
our team when it comes to safety. I
salute the men and women who Christi. “Flint Hills Resources
embody this spirit.”
employees are obviously dedicat-
At the time of printing, employees ed to safe work habits – and our
had extended the streak another communities are the better for
68 days.
their strong dedication to safety.”

ground discussions and information sharing. The outcome
of this phase was a common understanding of SSM engineering
and environmental challenges. In fact, EPA staff
from Dallas, Chicago and Washington met with our team
in January.
■ Phase Two involved the development of a policy and
approach that fully integrated our plant’s operational
response to SSM events, identified explicit SSM expectations
and defined good engineering and air pollution control
practices. This phase was completed in March.
■ Phase Three, which we are currently involved in, is
the implementation period. From now until the 1st quarter
of 2007, FHR will be implementing the approved SSM
policy here – and in Pine Bend and North Pole – to evaluate
its effectiveness, measure results and make necessary
mid-course modifications.
■ The final phase is evaluation, which will be done
within six months of the end of Phase Three. Flint Hills
Resources will prepare an evaluation report addressing
information that EPA determines is most valuable for the
Golf tournament breaks fundraising record
Ronnie Fernandez, HALO Flight transport patient,
gives testimony of how the air ambulance service
saved his life after a serious motorcycle accident.
UPPER RIGHT AND ABOVE: Golfers enjoyed a beautiful day at NorthShore Country
Club and raised more than $62,800 for HALO Flight.
agency and regulated
community. With EPA’s
feedback, FHR will
implement the cooperative
SSM policy and
share the outcome with
other refining companies
and regulators to
help improve SSM practices in the U.S. and provide the
community with information on improved SSM performance.
I will continue to update you on the progress of this
exciting environmental performance project from time
to time.
Dave Allen
vice president refining and manufacturing manager
Corpus Christi Refining Complex
The 14th annual Flint Hills Resources Flights of Angels Golf
Tournament benefiting HALO-Flight Air Ambulance Service
increased year-to-year net proceeds by 9.63 percent, and netted
more than $62,800, making it the most successful fund-raising
tournament in its history.
“With the community’s and Flint Hills Resources’ support,
this was the most successful fund-raising tournament in our
history,” said Randy Rowe, executive director of HALO-Flight.
“We appreciate the entire community’s support of HALO-
Flight. The Flights of Angels Golf Tournament is the largest
fundraiser for us. With Flint Hills Resources’ continued support
of the golf tournament, we have benefited from over $400,000
over the last six years.”
The successful event included 64 four-member teams and
numerous major sponsors.
HALO-Flight is the only non-profit air ambulance service in
South Texas with service area covering 26 counties, 28,000
square miles and a population of more than 1 million. Since its
inception in 1987, HALO-Flight has transported over 7,500
critical patients of accidents, heart attacks, newborns and others
who might not have had a chance to survive otherwise.
The 15th annual Flights of Angels golf tournament is set for
May 1, 2006, at NorthShore Country Club.
5

Congratulations 2005 graduates!
Flint Hills Resources is proud to recognize the following graduates and their FHR parents for reaching the educational
milestone called graduation. Congratulations!
6
Kimberley M. Ahrens
Iowa State University
Dina Ahrens, Medical
Coordinator/Nurse
Justin K. Beasley
Alice Christian School
Ron Beasley, RC-6
Meghan Renee Bowden
Gregory-Portland High
School
Kyle Bowden, Analyzer
Department
Tera Janel Canchola
Tuloso-Midway High
School
Nadyne Canchola,
Refinery Records
Adrian P. Cantu
Incarnate Word
Academy
Vangie Cantu,
Scheduler - Plan It
Rayshanda Carter
Carroll High School
Billy Jackson, RC1/RC6
Scheduler
Daniel J. DeRamus
Flour Bluff High School
Steve Billings, RC9
Rotating Equipment
Group
Michael Joseph Esparza
Tuloso-Midway High
School
Mark Esparza, East Plant
Instrument Department
Joel Robert Garcia
Tuloso-Midway High
School
Joel Garcia, Production
Lead RC1
Omar Jose Garcia
Sinton High School
Eloy Garcia, Warehouse
Margaret K. Gonzales
Amberton University
Gilbert Gonzales, Jr.
RC4-PL
Clayton Laing
Calallen High School
Jeff Laing, Production
Leader RC5
Gary Morgan Lamprecht
Woodsboro High School
Gary Lamprecht, Process
Manager West Utilities
Vanessa Lee Lopez
Tuloso-Midway High
School
Patsy Lopez,
Engineering and
Support Group
Tyler Ross Marrou
Calallen High School
Candy Marrou,
Public Affairs
Whitney Nicole Miles
Richard King High
School
Amanda Miles,
Financial Services
Aaron Reyes
Ray High School
Patsy Reyes, Production
Support Process
Jeremy Salinas
Woodsboro High School
Sonny Salinas, West SRU
Jason Ross Scheible
Tuloso-Midway High
School
Ernie Scheible, Process
Manager Coker/GOHT
Ryan Joseph Schroeder
Tuloso-Midway High
School
Ray Schroeder, Jr., DCS
Tanner Repka
George West High
School
Jr. Repka, General
Maintenance Advisor
Nathan Rachui
Tuloso-Midway High
School
Jr. Repka, General
Maintenance Advisor
Calendar of FHR Events
FHR United Way Campaign 8/1/05
Rec Club BBQ / Dance 8/19/05
Women’s Shelter Great Expectations 9/10/05
United Way Golf Tournament 9/16/05
Heart Walk 9/24/05
Diabetes Walk 10/8/05
Service Awards Banquet 10/20/05
Health & Safety Fair 10/29/05

Costumed “Bash-goers” rock and rolled to Johnny Dee and the Rocket 88’s while
raising more than $73,000 for the local Red Cross chapter.
Asleep at the
Wheel to headline
at Women’s
Shelter benefit
Ah Hahh! In true Bob Wills style, Ray
Benson and Asleep at the Wheel will bring
their famous brand of Western Swing to the
fourth annual Great Expectations fund-raiser
for the Women’s Shelter of South Texas, Sept.
10, at the Solomon P. Ortiz Center.
Over the course of the last three decades,
Benson and the Wheel have kept the distinct
American art form, Western Swing, alive and
kicking, bringing it into the 21st Century. It is
a mission that has won the band and Ray nine Grammy awards
to date, including one for best Vocal Performance by a Duo or
Group for “Cherokee Maiden” from their acclaimed Ride With
Bob album.
“The “Great Expectations” dinner and dance was developed
to provide a solid source of funding and support for the
Women’s Shelter of South Texas,” said Rich Tuttle, regional
director of public affairs for Flint Hills Resources, the event’s
Red Cross Bash
raises funds during
Red Cross Month
The first annual Red Cross Bash benefiting the
Coastal Bend-Texas Chapter of the American Red Cross
generated more than $73,000, exceeding the original
goal by nearly 30 percent. Seventy-plus volunteers
helped plan the Red Cross Bash, which was held in
March, Red Cross Month, and honored the military and
medical community in the Coastal Bend area. Flint Hills
Resources was the title sponsor.
“The American Red Cross is very proud of its partnership
with Flint Hills Resources and the company’s
commitment to promote safety in the workplace, at
home and in our community,” David Chayer, executive
director from the local Red Cross, said.
More than 400 people attended the Red Cross Bash.
Local merchants and individuals donated more than
$20,000 worth of items for the live and silent auctions.
In addition, the event featured the nostalgic, rock and
roll music of Johnny Dee and the Rocket 88’s, as well as
delicious barbeque provided by the Corpus Christi
Mustangs.
major sponsor. Since the event’s inception, net proceeds of more
than $400,000 have been raised for the Shelter.
The Shelter is the only organization in the 12-county Coastal
Bend area that provides services to victims of domestic violence
and sexual assault completely free of charge. In 2004, the
Women’s Shelter of South Texas provided a variety of services to
3,486 individuals, representing an increase of 61.3 percent in
the number of individuals served.
For sponsorships and tickets, contact 361-884-2900.
7

T
hank you so much for the donation
of Lady Islanders basketball tickets
to the Boys & Girls Club of Corpus
Christi. The staff and youth members
who went to the basketball game
received a real treat, as it was a wellplayed
game that the Islanders won.
Flint Hills is very generous to the
Boys & Girls Club. We appreciate the
real difference we can make in the lives
and futures of the at-risk children we
serve through partnerships with organizations
like Flint Hills. Again, thank you
for helping us continue to make the
Boys & Girls Club of Corpus Christi the
Positive place for kids.
Mary M. Orf
Resources Development Director
Although I have been away from
TMISD for seven years, I have followed
news coverage of Flint Hills
Resources’ involvement with Tuloso-
Midway schools. TMISD has benefited
greatly from your partnership with us
through our DreamWeaver program.
From providing employees to volunteer
in our schools via the Junior
Achievement and Big Brothers Big
Sisters programs, to setting up a distance
learning lab for our students to
take virtual field trips to sites across the
globe, Flint Hills Resources is strengthening
education experiences for our
students. Congratulations on your
extraordinary safety achievement.
Suzanne J. Nelson, Ed.D.
Interim Superintendent
PRESORT STANDARD
US POSTAGE
PAID
CORPUS CHRISTI, TX
PERMIT NO. 822
NOTES FROM THE COMMUNITY
We wanted to follow up on the
“Flint Hills Scholar Athletes”
spots that you have sponsored in prime
time on local television channels highlighting
the talents of area students
and to thank you once again for
encouraging our young people to
“reach for the stars.”
We have heard only positive comments
from the parents, students and
the communities of Gregory and
Portland. Your willingness to do whatever
it takes to showcase our students
who excel in academics and athletics in
such a professional and caring program
in prime television time is greatly
appreciated. We realize and appreciate
the tremendous effort and expense on
your part to present such a program.
Thank you.
Barbara Cade
Principal, Gregory-Portland High School
T
he fact that Flint Hills Resources has
gone almost five years without a
lost-time injury is testimony to the
development and implementation of
an outstanding work environment and
safety regulations. I commend you for
the cooperative spirit that exists
between management and employees
that helps make this remarkable
achievement possible. Best wishes for
your continued success.
Ruben Bonilla, Jr.
Chairman
The Port of Corpus Christi
I
want to express my sincere appreciation
for your generosity in support
of Workforce Network and our Salute
to Veterans banquet. This event honored
those whose efforts support our
veterans and those who have recently
served their country.
As the service management company
responsible for delivering workforce
development programs and services for
the Work-Force 1 Centers, Workforce
Network, Inc. is dedicated to serving
job seekers and employers throughout
a 12-county region. The Veterans Unit
provides individualized re-employment
services to those men and women who
have served our country. Your support
of the Salute to Veterans has contributed
to this important work.
Chris Everett-Soliz
President/CEO
Workforce Network
I
wanted to thank you and all who
were involved at Flint Hills Resources
and other associates for the Visionarios
Art Contest. This was such a well coordinated
event. The parents and students
enjoyed it. The teachers seemed
so pleased to be able to help display
their students’ accomplishments.
As for our family, we will never forget
this year or years past and the kindness
and elegance you shared with our
children. They love art and because of
you, will continue to succeed and grow
in their efforts. Best regards.
Patti Purdy
PDAP-Corpus Christi
P.O. Box 2608
Corpus Christi, Texas 78403
InSight contact: Rich Tuttle
Director, Regional Public Affairs
Phone: 361-242-8572
Fax: 361-242-8315
Summer 2005