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price discrimination in the airline industry - Fagbokforlaget

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<strong>the</strong>n choose <strong>the</strong> ‘right’ version. If so, <strong>the</strong> firm earns 2A + C. By damag<strong>in</strong>g one version of<strong>the</strong> product <strong>the</strong> firm has <strong>in</strong>creased its earn<strong>in</strong>g with C.Why has such a strategy been profitable for <strong>the</strong> firm? It does not earn more from<strong>the</strong> consumer with a low will<strong>in</strong>gness to pay, despite <strong>the</strong> fact that <strong>the</strong> damaged version isment for that particular consumer. The po<strong>in</strong>t is that <strong>the</strong> consumer with <strong>the</strong> highwill<strong>in</strong>gness to pay has a less attractive alternative. It implies that <strong>the</strong> firm can charge ahigher <strong>price</strong> on <strong>the</strong> high quality version, and still be sure that consumer 1 buys <strong>the</strong> highquality version.However, <strong>the</strong> firm can earn even more. We know that <strong>the</strong> consumer with a hightotal will<strong>in</strong>gness to pay would value a marg<strong>in</strong>al <strong>in</strong>crease <strong>in</strong> quality higher than what is <strong>the</strong>case for <strong>the</strong> consumer with <strong>the</strong> low total will<strong>in</strong>gness to pay for <strong>the</strong> product. This isillustrated <strong>in</strong> Figure 1 with <strong>the</strong> fact that <strong>the</strong> marg<strong>in</strong>al will<strong>in</strong>gness to pay curve forconsumer 1 is to <strong>the</strong> North East of <strong>the</strong> marg<strong>in</strong>al will<strong>in</strong>gness to pay curve for consumer 2.The firm can exploit this by damag<strong>in</strong>g <strong>the</strong> product even fur<strong>the</strong>r. This is illustrated <strong>in</strong>Figure 2.Figure 2 Damag<strong>in</strong>g product no. 2Marg<strong>in</strong>alwill<strong>in</strong>gnessto payB 1Consumer 1 demandConsumer 2 demandA 1Q 2Q 1B 2A 2CQ 3Quality© Steen and Sørgard 6

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