hilton garden inns international franchise llc ... - Hilton Worldwide

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HILTON GARDEN INNSINTERNATIONAL FRANCHISE LLCHILTON GARDEN INN BY HILTONFRANCHISE DISCLOSURE DOCUMENTCANADAVersion Date: September 26, 2012{000011-999987 00196628.DOCX; 2}September 2012 HGI (Canada)

HILTON GARDEN INNSINTERNATIONAL FRANCHISE LLCHILTON GARDEN INN BY HILTONFRANCHISE DISCLOSURE DOCUMENTCANADAVersion Date: September 26, 2012{000011-999987 00196628.DOCX; 2}September 2012 HGI (Canada)


IMPORTANT NOTICEIf you are entitled to receive this Disclosure Document under the laws of the provinces ofAlberta, Manitoba, New Brunswick, Ontario or Prince Edward Island (“Disclosure Provinces”),then this Disclosure Document has been provided to you under the Ontario Arthur Wishart Act(Franchise Disclosure), 2000, the Alberta Franchises Act, the Prince Edward Island FranchisesAct, the New Brunswick Franchises Act, or Manitoba’s The Franchises Act ("Acts"),respectively, and we will observe the 14-day waiting period after delivery of this DisclosureDocument. The certificates of our officers that are required by various Disclosure Provinces areattached to this Disclosure Document after Article 28.If you reside in a province other than the Disclosure Provinces, or if you reside in a DisclosureProvince but are subject to an exemption or exclusion under the Acts from the entitlement toreceive a Disclosure Document, then we have provided this Disclosure Document to you forinformational purposes only, and on a voluntary basis. The information in this DisclosureDocument has been prepared pursuant to the laws of the Disclosure Provinces for distribution toprospective <strong>franchise</strong>es in those provinces who we are required to provide it to pursuant to theActs. Accordingly, some of the information contained in the Disclosure Document is specific toprospective <strong>franchise</strong>es in one or more of the Disclosure Provinces only and, as a result, maynot be correct for you or applicable to the operation of a <strong>franchise</strong> in your area. You areencouraged to make your own investigations to ensure the accuracy of the information.REQUIRED STATEMENTS (ONTARIO RESIDENTS ONLY)The following paragraphs are required by the Arthur Wishart Act (Franchise Disclosure), 2000 tobe included in this document.1. A commercial credit report is a report which may include information on the Franchisor’sbusiness background, banking information, credit history and trade references. Suchreports may be obtained from private credit reporting companies and may provideinformation useful in making an investment decision.2. Independent legal and financial advice in relation to the Franchise Agreement should besought prior to entering into the Franchise Agreement.3. A prospective Franchisee is strongly encouraged to contact any current or previousFranchisees prior to entering into the Franchise Agreement.4. The cost of goods and services acquired under the Franchise Agreement may notcorrespond to the lowest cost of the goods and services available in the marketplace.{000011-999987 00196628.DOCX; 2}September 2012 HGI (Canada)


REQUIRED STATEMENTS (PRINCE EDWARD ISLAND RESIDENTS ONLY)1. A prospective <strong>franchise</strong>e should seek information on the franchisor and on thefranchisor’s business background, banking affairs, credit history and trade references.2. A prospective <strong>franchise</strong>e should seek expert independent legal and financial advice inrelation to franchising and the <strong>franchise</strong> agreement prior to entering into the <strong>franchise</strong>agreement.3. A prospective <strong>franchise</strong>e should contact current and previous <strong>franchise</strong>es prior toentering into the <strong>franchise</strong> agreement.4. Lists of current and previous <strong>franchise</strong>es and their contact information can be found inthis disclosure document.REQUIRED STATEMENTS (NEW BRUNSWICK LOCATIONS ONLY)Risk Warnings1. A prospective <strong>franchise</strong>e should seek information on the franchisor and on thefranchisor’s business background, banking affairs, credit history and trade references.2. A prospective <strong>franchise</strong>e should seek expert independent legal and financial advice inrelation to franchising and the <strong>franchise</strong> agreement prior to entering into the <strong>franchise</strong>agreement.3. A prospective <strong>franchise</strong>e should contact current and previous <strong>franchise</strong>es prior toentering into the <strong>franchise</strong> agreement.4. Lists of current and previous <strong>franchise</strong>es and their contact information can be found inthis disclosure document.REQUIRED STATEMENTS (MANITOBA LOCATIONS ONLY)Risk Warnings1. A prospective <strong>franchise</strong>e should seek information on the franchisor and on thefranchisor’s business background, banking affairs, credit history and trade references.2. A prospective <strong>franchise</strong>e should seek expert independent legal and financial advice inrelation to franchising and the <strong>franchise</strong> agreement before entering into the <strong>franchise</strong>agreement.3. A prospective <strong>franchise</strong>e should contact current and previous <strong>franchise</strong>es beforeentering into the <strong>franchise</strong> agreement.4. Lists of current and previous <strong>franchise</strong>es and their contact information can be found inthe disclosure document.{000011-999987 00196628.DOCX; 2}September 2012 HGI (Canada)


1.1 The FranchisorARTICLE 1BUSINESS BACKGROUND OF THE FRANCHISORTo simplify the language in this Disclosure Document, “we” or “us” means <strong>Hilton</strong> Garden InnsInternational Franchise LLC, the Franchisor. “You” means the person (or persons) who signsthe Franchise Agreement – the “Franchisee.” If the <strong>franchise</strong>e will be a corporation,partnership, limited liability company or other entity, “you” also includes both the business entityand its owners. The “Brand” refers to the name or names under which we will license you tooperate a hotel. This Disclosure Document describes our <strong>franchise</strong> licenses for hotels whichwill operate under the “<strong>Hilton</strong> Garden Inns” Brand in Canada. Capitalized words not definedherein have the meaning set forth in the Franchise Agreement.We are a Delaware limited liability company formed in September 2007. We do business underthe name "<strong>Hilton</strong> Garden Inns". Our principal business address is 7930 Jones Branch Drive,Suite 1100, McLean, Virginia 22102 and our telephone number is (703) 883-1000. BeforeAugust 1, 2009, our principal business address was 9336 Civic Center Drive, Beverly Hills,California 90210.Our indirect corporate parent is <strong>Hilton</strong> <strong>Worldwide</strong>, Inc. (“HWI”), a Delaware corporation whichhas conducted a guest lodging business since May 1946. HWI was formerly known as <strong>Hilton</strong>Hotels Corporation (“HHC”).On October 24, 2007, HWI was acquired by BH Hotels LLC, a Delaware limited liabilitycompany ("Parent") controlled by investment funds affiliated with The Blackstone Group L.P.(NYSE: BX) (“Blackstone”).BH Hotels LLC was later converted to <strong>Hilton</strong> Hotels Holding Corporation, a Delawarecorporation. On April 7, 2010, <strong>Hilton</strong> Hotels Holding Corporation merged into <strong>Hilton</strong> HotelsHolding LLC (“HHH”), a Delaware limited liability company formed on March 18, 2010. HHH,which is owned by BH Hotels Holdco LLC, is our penultimate corporate parent. BH HotelsHoldco LLC, a Delaware limited liability company, is our ultimate corporate parent.Our direct corporate parent is <strong>Hilton</strong> International Franchise Holding LLC, a Delaware limitedliability company formed in September 2007. <strong>Hilton</strong> International Franchise Holding LLC is asubsidiary of HWI.The principal business address of our parents is 7930 Jones Branch Drive, Suite 1100, McLean,Virginia 22102.Our predecessor as the franchisor of <strong>Hilton</strong> Garden Inn brand hotels in the Americas is <strong>Hilton</strong>Inns, Inc. (“<strong>Hilton</strong> Inns”), a Delaware corporation incorporated in July 1962. Beginning in 2006,certain <strong>international</strong> subsidiaries of HWI (collectively, “<strong>Hilton</strong> International Companies”) beganoffering <strong>franchise</strong>s for <strong>Hilton</strong> Garden Inn locations outside the Americas. On the date the mergerbecame effective, <strong>Hilton</strong> Inns assigned all of its Franchise Agreements governing <strong>Hilton</strong> GardenInn hotels to our affiliate, HLT Existing Franchise Holding LLC and <strong>Hilton</strong> InternationalCompanies assigned all of their Franchise Agreements governing <strong>Hilton</strong> Garden Inn Hotels toour affiliate HLT International Existing Franchise Holding LLC. HLT Existing Franchise HoldingLLC and HLT International Existing Franchise Holding LLC are Delaware limited liabilitycompanies formed in September 2007. On October 27, 2007, we became the franchisor of{000011-999987 00196628.DOCX; 2}September 2012 HGI (Canada)


• <strong>Hilton</strong> Systems Solutions, LLC ("HSS"), a wholly-owned subsidiary of HWI, providescomputer hardware, software and support services for all the <strong>Hilton</strong> Family of Brands.HSS is the “<strong>Hilton</strong>” party to, and signatory for, the HITS Agreement.ARTICLE 2KEY PERSONNELDirector, Executive Vice President and Chief Financial Officer: Thomas KennedyMr. Kennedy has served as our Director, Executive Vice President and Chief Financial Officersince March 1, 2010. He also holds those positions with the other franchising entities.Mr. Kennedy has also served as HWI’s Executive Vice President and Chief Financial Officersince September 2008. From January to September 2008 Mr. Kennedy worked as a selfemployedconsultant in Tulsa, Oklahoma and Fort Lauderdale, Florida. From 2003 to 2007 Mr.Kennedy served as Executive Vice President and Chief Financial Officer of Vanguard CarRental in Ft. Lauderdale, Florida, and Tulsa, Oklahoma.Director, Senior Vice President and Treasurer: Kevin JacobsMr. Jacobs has served as our Director, Senior Vice President, and Treasurer since March 1,2010. He also holds those positions with the other franchising entities. Mr. Jacobs has alsoserved as HWI’s Senior Vice President, Corporate Strategy and Treasurer since May, 2009.From June 2008 through May 2009, he served as Senior Vice President, Corporate Strategy forHWI. From January through May, 2008, he served as Senior Vice President, Mergers &Acquisitions and Treasurer for Fairmont Raffles Hotels International in Toronto Canada. FromJuly through December 2007, he was Senior Vice President, Mergers & Acquisitions for thatcompany. From May 2000 through July 2007, he held various positions with Host Hotels andResorts in Bethesda, Maryland, ending as Vice President of Corporate Finance & InvestorRelations.Director, Executive Vice President, General Counsel and Secretary: Kristin CampbellMs. Campbell has served as our Director, Executive Vice President, General Counsel andSecretary since June 27, 2011. She also holds those positions with the other franchisingentities. Ms. Campbell has also served as HWI’s Executive Vice President, General Counseland Secretary since June 27, 2011. From 2007 to June 10, 2011, Ms. Campbell served asSenior Vice President, General Counsel, and Secretary of Staples, Inc. in Boston,Massachusetts. From 2005 to 2007, she served as Staples’ Deputy General Counsel.Senior Managing Director and President: Jonathan D. GrayJonathan D. Gray has served as our Senior Managing Director and President since October2007. He also holds those positions with the other franchising entities. In addition, Mr. Gray hasserved as Director of HWI since October 2007. He is currently a Senior Managing Director andGlobal Head of Real Estate Group for The Blackstone Group in New York, New York, withwhich he has been associated since 1992.Senior Managing Director and Vice President: Kenneth A. CaplanKenneth A. Caplan has served as our Senior Managing Director and Vice President sinceOctober 2007. He also holds those positions with the other franchising entities. In addition, Mr.Caplan has served as Director of HWI since October 2007. He is currently a Senior ManagingDirector and Head of Real Estate Europe in the Real Estate Group for the Blackstone Group inLondon, England, with which he has been associated since 1997.{000011-999987 00196628.DOCX; 2} 4September 2012 HGI (Canada)


Senior Managing Director and Vice President: Michael S. ChaeMichael S. Chae has served as our Senior Managing Director and Vice President since October2007. He also holds those positions with the other franchising entities. In addition, Mr. Chaehas served as Director of HWI since October 2007. He is currently a Senior Managing Directorin the Corporate Private Equity Group for the Blackstone Group in Hong Kong, China, withwhich he has been associated since 1997.Senior Managing Director and Vice President: William SteinWilliam Stein has served as our Senior Managing Director and Vice President since October2007. He also holds those positions with the other franchising entities. In addition, Mr. Stein hasserved as Director of HWI since October 2007. He is currently a Senior Managing Director in theReal Estate Group for The Blackstone Group in New York, New York, with which he has beenassociated since 1997.Executive Vice President: Ian CarterMr. Carter has served as our Executive Vice President since May 2008. He also holds similarpositions with the other <strong>international</strong> franchising entities. Mr. Carter has served as <strong>Hilton</strong>International’s Executive Vice President, Chief Executive Officer and Director since January2005. He is headquartered in Watford, U.K. From November 1998 to December 2004, Mr.Carter was President – Europe, Middle East and Asia Pacific with Black & Decker Corporation,and Vice President of Black & Decker USA, based in the United Kingdom.Executive Vice President: Simon Robert VincentMr. Vincent has served as our Executive Vice President since May 2008. He also holds similarpositions with the other <strong>international</strong> franchising entities. Mr. Vincent has served as <strong>Hilton</strong>International’s Area President <strong>Hilton</strong> UK and Ireland since January 2007, headquartered inWatford, U.K. Between 2002 and 2006, Mr. Vincent was Chief Executive for Opodo Limited,headquartered in London, U.K.Senior Vice President: William FortierMr. Fortier has served as our Senior Vice President since October 2007. He also holds thisposition with the other franchising entities. He has also served as HWI’s Senior Vice President– Development – Americas since October 2007. From May 2000 to October 2007, he served asHWI’s Senior Vice President – Franchise Development.Senior Vice President: Brian WilsonMr. Wilson has served as our Senior Vice President since September 2008. He also holdssimilar positions with the other <strong>international</strong> franchising entities. Mr. Wilson has served as<strong>Hilton</strong> International’s Executive Director - Legal Administration & Deputy Secretary since March1996. He served as our Vice President and Assistant Secretary from October 2007 untilSeptember 2008. He has been affiliated with <strong>Hilton</strong> International since September 1988,holding various titles during his tenure. He is headquartered in Watford, U.K.Vice President: Robert Goodloe HarperMr. Harper has served as our Vice President since October 2007. He also holds this positionwith the other franchising entities. From October 2007 through February 2010, he also servedas our Director. He is currently a Managing Director in the Real Estate Group for TheBlackstone Group in New York, New York, with which he has been associated since 2002.{000011-999987 00196628.DOCX; 2} 5September 2012 HGI (Canada)


Vice President: Dawn BeghiMs. Beghi has served as our Vice President since October 2007. She also holds this positionwith the other franchising entities. Ms. Beghi has also served as Vice President – DevelopmentContract Administration, America’s Region for HWI in Los Angeles, California since August2009. From February 2001 to August 2009, she was Vice President-Franchise Administration.Vice President and Assistant Secretary: Karen Boring SatterleeMs. Satterlee has served as our Vice President and Assistant Secretary since March 1, 2010.She also holds those positions with the other franchising entities. In addition, Ms. Satterlee hasserved as Vice President and Senior Counsel--Global Franchise and Development of HWI sinceAugust 2009. She was the Director of Franchise Licensing and Corporate Counsel of StarbucksCoffee Company in Seattle, Washington from January 2004 to August 2009.Vice President and Assistant Secretary: Justin R. HensleyMr. Hensley has served as our Assistant Vice President and Assistant Secretary since October2007. He also holds similar positions with the other <strong>international</strong> franchising entities. Mr.Hensley has served as Director, Tax Reporting and Compliance for HWI since February 2005,and as its Manager, Income Tax Reporting from February 2000 to February 2005.Assistant Secretary: Owen WilcoxMr. Wilcox has been our Assistant Secretary since May 12, 2010. He holds similar positionswith the other franchising entities. Mr. Wilcox has served as Vice President and Senior CounselCorporate and Ethics for HWI since November, 2009. Before joining HWI he was Director,Corporate Finance, Legal for Sun Edison, LLC in Beltsville, MD from October, 2007 toNovember, 2009; and Vice President and Corporate Counsel for The Mills Corporation inRosslyn, VA and Chevy Chase, MD from October, 2004 to June, 2007.Senior Vice President: Adrian KurreMr. Kurre has been our Senior Vice President since March 1, 2010. He has served in the samecapacity for <strong>Hilton</strong> Garden Inns Franchise LLC since October 2007. Since March 1, 2010 he hasserved in the same capacity for <strong>Hilton</strong> International Franchisor Corporation. Mr. Kurre hasserved as Global Head – <strong>Hilton</strong> Garden Inn brand (f/k/a Senior Vice President – BrandManagement - <strong>Hilton</strong> Garden Inn) for HWI since January 2001.Senior Vice President: Philip Keith CordellMr. Cordell has been our Senior Vice President since March 1, 2010. He has served in thatcapacity for Hampton Inns Franchise LLC since October 2007. Since March 1, 2010 he hasserved in the same capacity for <strong>Hilton</strong> Garden Inn Franchise LLC, HLT ESP Franchise LLC,Homewood Suites Franchise LLC, Hampton Inns International Franchise LLC, HLT ESPInternational Franchise LLC, HLT ESP International Franchisor Corporation, Homewood SuitesInternational Franchise LLC and <strong>Hilton</strong> International Franchisor Corporation. Mr. Cordell hasserved as Global Head – Hampton Inn (f/k/a Senior Vice President - Brand ManagementHampton Inn) for HWI since December 1999 and as Global Head – Focused Service Categoryfor HWI since June 2008.{000011-999987 00196628.DOCX; 2} 6September 2012 HGI (Canada)


ARTICLE 3CONVICTIONS, CHARGES, JUDGMENTS AND ORDERS3.1 Fraud, Unfair or Deceptive Business PracticesNone of us, our associates, or any of our directors, general partners and officers has beenconvicted, within the past 10 years, of an offence involving <strong>franchise</strong>s or other businesses,fraud, embezzlement, unfair or deceptive business practices or a violation of a law thatregulates <strong>franchise</strong> or businesses. There are no such matters currently pending against any ofthe foregoing.3.2 Administrative ActionNone of us, our associates, or any of our directors, general partners or officers has been subjectto an injunction or restrictive order imposed by a public agency involving <strong>franchise</strong>s or otherbusinesses, nor been subject to an administrative order or penalty imposed under a law of anyjurisdiction. There are no such matters currently pending against any of the foregoing.3.3 Civil ActionsExcept as described below, none of us, our associates, or any of our directors, general partnersor officers has been found liable in a civil action of misrepresentation, unfair or deceptivebusiness practices or violating a law that regulates <strong>franchise</strong>s or businesses, including a failureto provide proper disclosure to a <strong>franchise</strong>e, nor is there any such action pending against any ofthe foregoing.A. PENDING ACTIONS – INVOLVING HWI (F/K/A HHC)Nikita Turik et al. v. Expedia, Inc. et al. (United States District Court, Northern District ofCalifornia, Case No. CV-12-4365-DMR); James Smith et al. v. Orbitz <strong>Worldwide</strong>, Inc. et al.(United States District Court, Northern District of Texas, Dallas Division, Case No. CV-03515-B);Laith Ulaby et al. v. Expedia, Inc. et al. (United States District Court, Northern District ofCalifornia, Case No. CV-12-4582-DMR); Nathan Walker et al. v. Orbitz <strong>Worldwide</strong>, Inc. et al.(United States District Court, Western District of Oklahoma, Case No. CIV-12-968-F); JeffreyEllens et al. v. Expedia, Inc. et al. (United States District Court, Western District of Washington,Case No. CIV-2:12-cv-01519); and Carolyn Olcott et al. v. Kimpton Hotel and Restaurant Group,LLC et al. (United States District Court, Northern District of California, Case No. CV-12-4673);Andres Carullo et al. v. Hotels.com et al. (United States District Court, Southern District of NewYork, Case No. 12-CIV-6827).Nikita Turik and Eric Balk, on behalf of themselves and similarly situated consumers (“Plaintiffs”)filed this class action lawsuit on August 20, 2012 against Expedia, Inc., Hotels.com LP,Travelocity.com LP, Sabre Holdings Corporation, Priceline.com Incorporated, Bookings.comB.V., Booking.com (USA), Inc. and Orbitz <strong>Worldwide</strong>, Inc. (collectively, “Online Retailers”) and<strong>Hilton</strong> <strong>Worldwide</strong>, Inc., Starwood Hotels & Resorts <strong>Worldwide</strong>, Inc., Marriott International, Inc.,Trump International Hotels Management, LLC, Intercontinental Hotels Group Resources, Inc.,Kimpton Hotel & Restaurant Group, LLC (collectively, “Hotels”) and John Does 1-100(collectively with Online Retailers and Hotels, “Defendants”). The Class is all persons andentities who paid for a room at one of the Hotels reserved through one of the Online Retailerssubject to certain exclusions. The California Class is limited to those same persons and entitiesin California. Plaintiffs allege that they purchased hotel room reservations online directly from{000011-999987 00196628.DOCX; 2} 7September 2012 HGI (Canada)


one of the Online Retailers, and that the Online Retailers conspired with the Hotels to enter into,maintain and/or enforce minimum resale price maintenance agreements in restraint of trade inviolation of the Sherman Antitrust Act, 15 U.S.C. § 1 and in violation of the Cartwright Act,California Business & Professions Code §§ 16720, et seq. Plaintiffs further allege that theOnline Retailers and the Hotels engaged in false advertising in violation of the Consumers LegalRemedies Act, California Civil Code § 1750 et seq.; unfair, deceptive, untrue or misleadingadvertising under California Business & Professions Code §§ 17500 et seq. and unfaircompetition under California Business & Professions Code §§ 17200 et seq. Plaintiffs areseeking damages, other penalties allowed by law, permanent injunctive relief, pre-judgmentinterest, costs of suit, reasonable attorneys’ fees and other relief. We have been notified of thefiling of the Smith, Ulaby, Walker, Ellens, Olcott and Carullo actions, filed on August 27, 2012,August 30, 2012, August 31, 2012, September 6, 2012, September 6, 2012 and September 10,2012, respectively, which contain allegations virtually identical to Turik (with Texas state lawclaims in Smith, Oklahoma state law claims in Walker, 27 state law claims in Ellens and 26 statelaw claims in Carullo in place of comparable California state law claims in Turik, Ulaby andOlcott), and we consider it likely that other similar actions may be filed (collectively, the “CopycatActions”). We have been served with a motion to consolidate and transfer Turik to the UnitedStates District Court for the Northern District of Texas, Dallas Division, and further CopycatActions may be added. We deny all of the allegations in Turik and the Copycat Actions. Weintend to vigorously defend the Turik action and all Copycat Actions.U.S. v. <strong>Hilton</strong> <strong>Worldwide</strong>, Inc. (United States District Court, District of Columbia, Case No. 1:10-cv-01924-RWR).HWI and the United States Department of Justice (“United States”) have agreed to a form ofConsent Decree (the “Consent Decree”) addressing alleged violations of Title III of theAmericans with Disabilities Act, 42 U.S.C. § 12181 et seq. (the “ADA”). The United Statesalleged that: 1) HWI failed to design and construct its owned facilities constructed for firstoccupancy after January 26, 1993 (“Post-1993 Hotels”) in compliance with the ADA; 2) certainManaged and Franchised Post-1993 Hotels operated under HWI’s Brands do not comply withthe ADA; 3) HWI failed to provide individuals with disabilities the same opportunity to reserveaccessible guestrooms using its on-line and telephonic reservations systems that is available forreserving other Brand hotel rooms; and 4) such actions or practices constitute a pattern orpractice of violating Title III of the ADA.HWI denies that it has violated the ADA at its owned hotels or that it is in any way responsiblefor any purported non-compliance with the ADA in connection with hotels that it does not own ormanage. HWI neither owns nor operates, within the meaning of Title III of the ADA, 42 U.S.C. §12182(a), the vast majority of Brand Hotels. HWI specifically denies that it operates, within themeaning of Title III of the ADA, 42 U.S.C. § 12182(a), any Franchised Hotels for purposes ofliability under 42 U.S.C. § 12182. HWI further states that its Reservations System providesindividuals with disabilities ample opportunity to identify and reserve accessible rooms that areavailable at hotels within the Reservations System. HWI also denies that it failed to design andconstruct its hotels in accordance with the requirements of Title III of the ADA.The United States and HWI have agreed to resolve these issues through the entry of a ConsentDecree, which was entered by the Court on November 30, 2010, with an effective date of March30, 2011. The term of the Consent Decree is four years from the Effective Date. During the termof the Consent Decree, HWI shall not engage in any practice that discriminates against anyindividual on the basis of disability in violation of Title III of the ADA in the provision of lodgingand related services and shall: 1) undertake certain specific remedial measures with regard to{000011-999987 00196628.DOCX; 2} 8September 2012 HGI (Canada)


its owned, joint venture, and managed hotels; 2) engage in certain specific actions with regardto prototype designs and the <strong>Hilton</strong> Reservation Service (including the website) to assure theircompliance with Title III of the ADA; 3) revise its Brand Standards Manuals to include certainADA requirements; and 4) provide additional ADA training to its employees and make suchtraining available to its managed and <strong>franchise</strong>d properties. In addition, before: 1) entering into anew <strong>franchise</strong> or management agreement to convert an existing Post-1993 Hotel to aFranchised Hotel or Managed Hotel; 2) renewing or extending for more than six (6) months anexisting <strong>franchise</strong> or management agreement (other than unilateral renewals or extensions bythe other party to the agreement) for a Franchised Hotel or Managed Post-1993 Hotel; or3) consenting to a change of ownership at a Franchised Hotel or Managed Post-1993 Hotel,HWI will require the hotel owner to conduct a survey to determine whether the Managed orFranchised Hotel complies with the certain specific requirements of the ADA related to guestrooms and public parking If the Hotel does not comply with those requirements, the hotel ownerwill be required to develop a plan to make the Hotel compliant within a set period of time. HWIwill require certain architects’ certifications related to newly constructed hotels. HWI has alsoagreed to pay the United States $50,000 as part of the resolution of this matter. The ConsentDecree applies to HWI and its subsidiaries, including us.Starwood Hotels & Resorts <strong>Worldwide</strong>, Inc. v. <strong>Hilton</strong> Hotels Corporation, Ross Klein and AmarLalvani (United States District Court, Southern District of New York, Case No. 09 CV 3862).On or about April 16, 2009, Starwood Hotels & Resorts <strong>Worldwide</strong>, Inc. (“Starwood”) filed acomplaint against HHC (now HWI) and two of its employees, Ross Klein and Amar Lalvani, bothformer Starwood employees. In its complaint, as amended on January 14, 2010, Starwoodclaimed that Messrs. Klein and Lalvani improperly misappropriated Starwood’s confidential andproprietary information and ultimately used that information to develop the Denizen Hotel brand.Starwood asserted the following claims: (i) breach of contract against Messrs. Klein and Lalvanifor alleged breach of separate non-solicitation, confidentiality and intellectual propertyagreements that they signed while employed by Starwood; (ii) tortious interference withcontractual relations against HWI for allegedly inducing Messrs. Klein and Lalvani to breachtheir contracts with Starwood; (iii) fraud against Mr. Klein and aiding and abetting fraud againstHWI and Mr. Lalvani; (iv) breach of fiduciary duty against Messrs. Klein and Lalvani and aidingand abetting breaches of fiduciary duty against HWI; (v) misappropriation of trade secrets, unfaircompetition, theft/conversion, unjust enrichment, and violation of the Computer Fraud andAbuse Act against all defendants; (vi) inducing breach of contract and tortious interference withcontract against Messrs. Klein and Lalvani; (vii) fraud against HWI and Mr. Lalvani, and (viii)aiding and abetting fraud against Mr. Klein.Starwood sought preliminary and permanent injunctive relief, enjoining all defendants and theirrespective officers, agents and employees from: (i) using Starwood property and information,which it claims is proprietary, confidential and trade secrets; (ii) pursuing certain hotel owners indesignated locations identified by Starwood or negotiating with investors with whom Starwoodhas current management contracts; (iii) “purging” from all material and websites informationStarwood claims is proprietary, confidential and/or trade secrets and preliminary and permanentinjunctive relief, enjoining all defendants and their respective officers, agents and employeesfrom using such information; (iv) requiring HWI to make certain disclosures to property ownersand industry professionals; (v) appointing a monitor or monitors over HWI’s compliance with anyinjunctions; (vi) preliminarily and permanently enjoining HWI for a reasonable period of timefrom expanding its luxury and lifestyle brands; (vii) the destruction of all information relating tothe launch and promotion of the Denizen Hotel brand; (viii) findings of contempt against alldefendants and (ix) compensatory and punitive damages against all defendants.{000011-999987 00196628.DOCX; 2} 9September 2012 HGI (Canada)


On April 23, 2009, the court entered a preliminary injunction, with the consent of all defendants,requiring that the defendants and anyone acting in concert with them: i) cease all developmentof the Denizen brand; ii) cease using any documents or information that originated fromStarwood; and ii) return any such information to Starwood.In December 2010, the parties entered into a Settlement Agreement (the “Agreement”) resolvingthis action. Pursuant to the terms of the Agreement, HWI and Messrs Klein and Lalvani haveconsented to the entry of a court-ordered permanent injunction (the “Injunction”) enjoining theuse or distribution of Starwood’s proprietary, confidential or trade secret information, andimposing other restrictions on HWI’s business activities in the lifestyle hotel or branded boutiquespace for two years. In addition to consenting to the entry of the Injunction, HWI will make acash payment to Starwood in the amount of $75,000,000 on or before December 31, 2010 aswell as furnish other contingent guarantees and consideration to Starwood. HWI’s managementbelieves that it is unlikely that the guarantees and other consideration will result in any futurecash payments from <strong>Hilton</strong>. HWI’s management also believes that any such guarantees orconsideration will not have a material adverse effect on <strong>Hilton</strong>'s business, financial condition orresults of operations. The Agreement provides for mutual releases of the parties and this actionis being stayed during the term of the Injunction.B. CONCLUDED ACTIONS – INVOLVING HWI (F/K/A HHC)Burgans Block, LLC v. <strong>Hilton</strong> <strong>Worldwide</strong>, Inc. Homewood Suites Franchise, LLC, HLT ESPFranchise, LLC, <strong>Hilton</strong> Franchise Holding, LLC, Patrick Speer and Jane Doe Speer, WA Sup.Crt., No. 11204275-2.On October 13, 2011, Burgans Block, LLC, a prospective <strong>franchise</strong>e (“Burgans”), filed aComplaint against <strong>Hilton</strong> <strong>Worldwide</strong>, Inc., Homewood Suites Franchise, LLC, HLT ESPFranchise, LLC, <strong>Hilton</strong> Franchise Holding, LLC, Patrick Speer and Jane Doe Speer. Burgansalleged that it submitted to HLT ESP Franchise, LLC an application for a Home2 Suites Hotelalong with $50,000 for the Development Services Fee. Further, Burgans alleged that it madehandwritten notes on the materials submitted, stating that a portion of the DevelopmentServices Fee was refundable if Burgans and HLT ESP Franchise, LLC could not agree to theterms of a <strong>franchise</strong> agreement. At the alleged suggestion of Patrick Speer, an employee ofHLT ESP Franchise, LLC, Burgans decided to move to a Homewood Suites Hotel andsubmitted to Homewood Suites Franchise, LLC a second application along with anotherDevelopment Services Fee. On receipt of the Homewood Suites application, HLT ESPFranchise, LLC returned the application and Development Services Fee for the Home2 Hotel.Burgans and Homewood Suites Franchise, LLC did not reach an agreement on a final <strong>franchise</strong>agreement for the Homewood Suites Hotel and Burgans requested the return of theDevelopment Services Fee for the Homewood Suites Hotel. Homewood Suites Franchise, LLCdisputed that the Development Services Fee was refundable and Burgans filed suit, allegingviolation of the Washington Franchise Investment Protection Act, unjust enrichment, negligentmisrepresentation, conversion, violation of the Washington Consumer Protection Act, fraud, andbreach of contract.On November 29, 2011, Homewood Suites Franchise, LLC and Burgans entered into asettlement agreement under which Homewood Suites Franchise, LLC paid Burgans $60,000 fora refund of the Development Services Fee and for attorneys’ fees and costs incurred byBurgans. No other defendants paid any compensation to Burgans. At Burgans’ request as{000011-999987 00196628.DOCX; 2} 10September 2012 HGI (Canada)


equired by the settlement agreement, the court dismissed the case with prejudice onDecember 29, 2011.Majestic Resorts, Inc. v. HPP Hotels USA, Inc. (f/k/a Conrad Hotels USA, Inc.), <strong>Hilton</strong> HotelsCorporation, and Conrad Hospitality, LLC (JAMS Arbitration No. 1260000590).On or about May 4, 2007, Majestic Resorts, Inc. (“Majestic”) initiated an arbitration against HPPHotels USA, Inc. (f/k/a Conrad Hotels USA) (“HPP Hotels”), HHC (now HWI), and ConradHospitality LLC (collectively, “the Conrad Parties”) asserting claims for breach of contract,breach of the duty of good faith and fair dealing, promissory estoppel, and intentional and/ornegligent misrepresentation. The arbitration was filed after Conrad terminated the managementagreement for a proposed Conrad condominium-hotel and Waldorf Astoria residences in LasVegas when Majestic repeatedly failed to meet project development deadlines. On March 6,2008 the arbitration panel issued a unanimous award in favor of the Conrad Parties andawarding the Conrad Parties $1,154,601.28 in costs and attorneys’ fees. The arbitration awardwas confirmed in its entirety on June 10, 2008 by the District Court of Clark County, Nevada,which also awarded the Conrad Parties their attorneys’ fees incurred in confirming the award.Majestic appealed to the Nevada Supreme Court. On February 26, 2010, the Nevada SupremeCourt affirmed the District Court’s decision. The time for filing a rehearing has expired.U.S. v. <strong>Hilton</strong> Hotels Corporation, et al. (United States District Court, District of Oregon, CaseNo. 70-310).On or about May 12, 1970, the United States filed a civil complaint against HHC (now HWI)(among other defendants), alleging the violation of Section 1 of the Sherman Act consisting ofengaging in a combination and conspiracy in restraint of trade by giving preferential treatment tohotel suppliers paying assessments to the Greater Portland Convention Association and bycurtailing or threatening to curtail purchases of hotel supplies from hotel suppliers which did notpay assessments to the Greater Portland Convention Association. On or about November 29,1971, pursuant to a stipulation filed October 26, 1971, the court entered a final judgment againstHWI enjoining and restraining it from engaging in any agreement, understanding, combination,conspiracy or concert of action to give or promise to give preferential treatment in purchasinghotel supplies to any hotel suppliers, or to curtail or terminate or threaten to curtail or terminatethe purchase of hotel supplies from any hotel suppliers. The order and injunction furtherrestrained and enjoined HWI from engaging in activities which were the subject matter of theComplaint in the action. This restraining order and injunction applied to HWI, its subsidiaries(including <strong>Hilton</strong> Inns), and the officers and directors of HWI and its subsidiaries, including theofficers and directors listed in Article 2 of this Disclosure Document.<strong>Hilton</strong> Hotels Corporation and Promus Hotels, Inc. v. TSP Hotels, Inc.; Balwantsinh D. Thakor;Lataben B. Thakor; Nitin Shah; Dilipkumar M. Patel; Ramla Dilip Patel Shailendra Devdhara;and Does 1 through 10, Superior Court of State of California, County of Alameda, Docket No.RG04149793.On April 7, 2004, HHC (now HWI) and Promus filed suit against a former Hampton Inn<strong>franchise</strong>e and its individual owners and guarantors to collect unpaid <strong>franchise</strong> fees and toobtain reimbursement for costs, attorneys fees and other expenses associated with theresolution of a third party personal injury suit, Bridget Bray v. TSP Hotels, Inc., Promus Hotels,Inc., <strong>Hilton</strong> Hotels Corp., and S&S Security Services. The <strong>franchise</strong>e, TSP Hotels, Inc., failed tosecure and maintain adequate insurance coverage required to defend and indemnify HHC (nowHWI) and Promus for the third party action. In addition, the <strong>franchise</strong>e failed to pay its <strong>franchise</strong>{000011-999987 00196628.DOCX; 2} 11September 2012 HGI (Canada)


fees. The license agreement was terminated on January 5, 2004 for failure to pay <strong>franchise</strong>fees, among other reasons. This collection action against the <strong>franchise</strong>e and the individualguarantors seeks the recovery of about $1,500,000.00 in combined damages. The defendantsfiled a cross complaint on May 28, 2004 making insurance-related allegations against thirdparties unaffiliated with HWI and Promus (the “insurance parties”) and a counterclaim againstHWI and Promus alleging wrongful termination, breach of the implied covenant of good faith andfair dealing, promissory estoppel, tortious interference and fraudulent misrepresentations thatPromus would refrain from terminating the license agreement. The cross-complaint andcounterclaim sought in excess of $1,000,000 in combined damages and attorneys’ fees,expenses and costs from HWI, Promus and the insurance parties. HWI and Promus filed aDemurrer seeking dismissal of the cross-complaint on the basis that the defendants’ claimsagainst HWI and Promus are legally without merit based on the clear language in the licenseagreement. The matter was settled on December 31, 2005 pursuant to a settlement agreementwhereby the <strong>franchise</strong>e agreed to pay HWI and Promus $550,000 and dismiss their crosscomplaintand counterclaim in exchange for HWI’s and Promus’ agreement to dismiss thecomplaint in its entirety.Palacio del Rio, Ltd. v. <strong>Hilton</strong> Hotels Corporation, et al., District Court of Bexar County, Texas,407 th Judicial District, Case No. 2000-CI-13691.This action was filed on September 19, 2000 by Palacio del Rio, Ltd. (“Palacio”), the owner ofthe Palacio del Rio in San Antonio, Texas. The Palacio del Rio is a hotel managed by HHC(now HWI) pursuant to a management agreement. The petition alleges that by acquiringPromus Hotel Corporation and its subsidiaries, HWI violated a territorial restriction in themanagement contract prohibiting it from owning or operating other hotels within the restrictedterritory, specifically with respect to five managed hotels, seven <strong>franchise</strong>d hotels, and a yet-tobebuilt Embassy Suites managed hotel. The petition named as defendants (i) HWI, PromusHotel Corporation, Promus Operating Company, Inc., Promus, Doubletree Corporation,Doubletree Hotels Corporation, and Hampton Inns, Inc. (collectively, the “<strong>Hilton</strong> Parties”) and (ii)Riverton Suites, Ltd. (“Riverton”) and HPI Suites, Inc. (“HPI”) (the developers of the EmbassySuites hotel). The petition was later amended on or about December 5, 2000 to add DoubletreeHotel Systems, Inc. as an additional defendant. As amended, the petition sets forth claims forbreach of contract, breach of fiduciary duty, breach of confidential relationship, unfaircompetition, tortious interference with contract and prospective contractual relationships, civilconspiracy, temporary and permanent injunctive relief, attorneys’ fees, and disgorgement offees and profits.On October 23, 2000, the <strong>Hilton</strong> Parties, Riverton, and HPI filed answers denying theallegations of the petition and asserting affirmative defenses, including an affirmative defense ofthe <strong>Hilton</strong> Parties that Palacio’s claims against the <strong>Hilton</strong> Parties were subject to mandatoryarbitration pursuant to an arbitration clause in the Palacio del Rio management agreement. The<strong>Hilton</strong> Parties filed a counterclaim asserting a claim against Palacio for tortious interference withbusiness relations and a request for a declaratory judgment that the territorial restriction was notviolated by HWI’s acquisition of pre-existing <strong>franchise</strong> and management agreements, or, in thealternative, that the territorial restriction is unenforceable. Riverton and HPI filed counterclaimsagainst Palacio asserting claims for tortious interference with contract, tortious interference withprospective business relations, malicious prosecution, abuse of process, and unfair competition,and also named as additional defendants two entities related to Palacio, Zachry Enterprises,Inc. and Zachry Hospitality Corporation (collectively, “Zachry”). On the same day, a petition inintervention and third-party petition was filed by Hixon Properties Incorporated (“Hixon”), anaffiliate of Riverton and HPI, asserting claims against Palacio and Zachry for tortious{000011-999987 00196628.DOCX; 2} 12September 2012 HGI (Canada)


interference with contract, tortious interference with prospective business relations, abuse ofprocess, unfair competition, suit to quiet title, attorneys’ fees, breach of contract, breach offiduciary duty, and breach of the duty of good faith and fair dealing. (Riverton, HPI, and Hixonare referred to collectively as the “Hixon Parties”).On or about November 27, 2000, Hixon filed a cross-claim against the <strong>Hilton</strong> Parties (other thanHWI) for fraud, fraudulent inducement, fraudulent concealment, civil conspiracy, negligentmisrepresentation, breach of contract, and violations of the Texas Free Enterprise and AntitrustAct of 1983, and against HWI for fraud, fraudulent concealment, civil conspiracy, and violationsof the Texas Free Enterprise and Antitrust Act of 1983, based on allegations that the <strong>Hilton</strong>Parties induced Hixon to enter into the license agreement and management agreement for theEmbassy Suites hotel despite a possible breach of the territorial restriction in the Palaciomanagement contract. In response to Hixon’s cross-claims against the <strong>Hilton</strong> Parties, Palacioand Zachry filed cross-claims on or about November 29, 2000 for contribution against the <strong>Hilton</strong>Parties.On December 13, 2000, the court granted motions by the <strong>Hilton</strong> Parties to compel arbitration ofthe claims between the <strong>Hilton</strong> Parties and Palacio and stay all proceedings between the <strong>Hilton</strong>Parties and Palacio pending arbitration. In November, 2001, Palacio dismissed all of its claimsin arbitration against Doubletree Corporation, Doubletree Hotels Corporation, and DoubletreeHotels Systems, Inc. An arbitration hearing was held on Palacio’s claims against the remaining<strong>Hilton</strong> Parties in April and May, 2002. In August, 2002, the arbitration panel issued a finaldecision and award in which it held, with respect to the territorial restriction issues, that (i) theterritorial restriction in the Palacio del Rio management contract applied to hotels owned,managed, or <strong>franchise</strong>d under any brands owned by the <strong>Hilton</strong> Parties, (ii) Palacio could notunreasonably withhold its consent to the <strong>Hilton</strong> Parties’ ownership, management, or franchisingof any such hotels, and (iii) Palacio had not unreasonably withheld its consent to the ownership,management, and franchising of the properties at issue. The panel did not award any monetaryrelief to Palacio on its claims related to the territorial restriction; but (y) deleted a right of firstrefusal on sale contained in the Palacio del Rio management agreement, and (z) inserted aperformance test in the Palacio del Rio management agreement under which HWI’s basemanagement fee would be reduced by specified amounts if the Palacio del Rio’s RevPAR indexfell below its pre-merger level. The panel also awarded each side a portion of its respectiveattorneys’ fees, with a greater portion awarded to HWI.In January, 2002, the state court granted a motion of the <strong>Hilton</strong> Parties for partial summaryjudgment and dismissed the Hixon Parties’ claims against the <strong>Hilton</strong> Parties for breach ofcontract. In April, 2003, the state court granted a motion of the <strong>Hilton</strong> Parties for partialsummary judgment and dismissed the Hixon Parties’ claims against the <strong>Hilton</strong> Parties forviolations of the Texas Free Enterprise and Antitrust Act of 1983. Trial on the remaining statecourt claims commenced on May 27, 2003. At the close of evidence on June 5, 2003, the courtgranted the <strong>Hilton</strong> Parties’ motions for a directed verdict as to the Hixon Parties’ claims forfraud, fraudulent inducement, fraudulent concealment, and civil conspiracy. The parties thenentered into a settlement under which the <strong>Hilton</strong> Parties paid $1,800,000 to Hixon in exchangefor dismissal of the negligent misrepresentation claim and full mutual releases of all other knownand unknown claims.{000011-999987 00196628.DOCX; 2} 13September 2012 HGI (Canada)


Inn on Robinwood, Inc., Alamance Inns, Inc. v. Promus Hotels, Inc., <strong>Hilton</strong> Hotels Corporation,United States District Court for the Middle District of North Carolina, Civil Action No.1:03CV00885.On September 17, 2003, two Hampton Inn <strong>franchise</strong>es filed suit against Promus and HHC (nowHWI) seeking declaratory relief and preliminary and permanent injunctive relief and allegingclaims for breach of contract, tortious interference with contractual relations, unjust enrichment,and unfair and deceptive trade practices. The action followed a previous state court lawsuitbrought by Promus against the same <strong>franchise</strong>es, Promus Hotels, Inc. v. Inn on Robinwood,Inc. and Alamance Inns, Inc. (Tennessee Chancery Court, 30th Judicial District at Memphis, No.110186-2 T.D.), to recover unpaid fees. The actions concerned the <strong>franchise</strong>es’ attempt toreject various system wide Hampton Inn programs instituted by Promus, despite fullparticipation in those programs by all other <strong>franchise</strong>es in the Hampton Inn system. Believingthat the <strong>franchise</strong>es’ actions were in violation of the license agreements and were potentiallyundermining the integrity and uniformity of the Hampton Inn system and thereby harming itsother <strong>franchise</strong>es, Promus concluded that it was necessary to immediately remove the<strong>franchise</strong>es from the system. Promus agreed in this unique circumstance to pay the <strong>franchise</strong>es$575,000 for early termination of both license agreements, dismissal with prejudice of bothactions, and the <strong>franchise</strong>es’ prompt exit from the Hampton Inn system including deidentificationof the properties.Pillion Properties, Inc. v. Promus Hotels, Inc. and <strong>Hilton</strong> Hotels Corporation, Dallas County,Texas District Court docket number 03-5484, United States District Court for the NorthernDistrict of Texas, Civil Action Number 3-03-CV-1317N, and United States Bankruptcy Court forthe Northern District of Texas, Fort Worth Division, Case Number 03-45909-DML-11.On June 2, 2003, the plaintiff, a Hampton Inn <strong>franchise</strong>e, filed its Complaint seeking, amongother things, injunctive relief enjoining the defendant Promus Hotels, Inc. from moving forwardwith a planned termination of the license agreement relating to the plaintiff’s failure to pay<strong>franchise</strong> fees. The complaint also asserted claims against the defendants for breach ofcontract, promissory estoppel, tortuous interference, unfair competition, conspiracy, fraud andfraudulent concealment. The Dallas County District Court entered an ex parte Order restrainingPromus from terminating the license agreement for 5 days and established an injunction hearingdate. Before the injunction hearing date, the Defendants removed the action to the UnitedStates District Court for the Northern District of Texas. In the federal court, the plaintiff sought torenew its request for injunctive relief. The defendants filed their Answer denying all of theplaintiff’s allegations. The hearing for a preliminary injunction was set to be heard on June 26,2003. Hours before the hearing, the plaintiff filed its Chapter 11 bankruptcy petition in the UnitedStates Bankruptcy Court for the Northern District of Texas. On September 11, 2003, thedefendants filed a Motion for Relief from the Automatic Stay seeking permission to moveforward with termination of the license agreement. On December 17, 2003, the BankruptcyCourt entered an Order Modifying the Automatic Stay permitting Promus to terminate thelicense agreement. On December 31, 2003, the license agreement was terminated and thehotel was removed from the system.Century Pacific, Inc. and Becker Enterprises, Inc. v. <strong>Hilton</strong> Hotels Corporation, DoubletreeCorporation, and Red Lion Hotels, Inc. (United States District Court, Southern District of NewYork, Case No. 03 CV 8258).On or about October 17, 2003, two former <strong>franchise</strong>es of Red Lion Hotels, Inc. (“Red Lion”) fileda complaint against HHC (now HWI), Doubletree Corporation, and Red Lion asserting claims for{000011-999987 00196628.DOCX; 2} 14September 2012 HGI (Canada)


violation of Sections 683 and 687 of the New York Franchise Act, common law fraud, negligentmisrepresentation, and fraudulent omission, based on HWI’s sale of Red Lion and the Red Lionbrand to a third party. On April 21, 2004, the court dismissed the claims based on the New YorkFranchise Act. On April 4, 2005, the defendants filed a motion for summary judgment, whichwas heard on May 5, 2006. On May 10, 2006, the court granted defendants’ motion to strikeplaintiffs’ jury demand. On October 16, 2007, the court granted defendants’ motion for summaryjudgment and dismissed the plaintiffs’ complaint in its entirety. One of the former <strong>franchise</strong>essubsequently agreed to waive its appeal in exchange for a dismissal of defendants’counterclaims against it and mutual releases of all known and unknown claims. On December5, 2008, defendants entered into a settlement agreement with the other former <strong>franchise</strong>e underwhich (i) the parties stipulated to entry of a judgment under Rule 54(b) of the Federal Rules ofCivil Procedure in favor of defendants on the former <strong>franchise</strong>e’s claims, (ii) defendants’counterclaims were stayed pending disposition of the former <strong>franchise</strong>e’s appeal on thesummary judgment ruling, (iii) the parties stipulated to a $400,000 judgment in favor ofdefendants, to be entered if the former <strong>franchise</strong>e does not prevail on its appeal, and (iv) theformer <strong>franchise</strong>e placed $300,000 into escrow to be either applied against the judgment or, ifthe former <strong>franchise</strong>e is successful on its appeal, returned to the former <strong>franchise</strong>e. OnNovember 25, 2009, the appellate court affirmed the judgment in favor of HWI and no furtherappeal was taken.ARTICLE 4BANKRUPTCYThere have been no bankruptcy or insolvency proceedings, whether voluntary or otherwise, anypart of which took place during the six years immediately preceding the date of this DisclosureDocument, against any of the following persons as debtor: (i) against us or our associate, (ii) acorporation whose directors or officers include any of our current directors, officers or generalpartners, or included such a person at a time when the bankruptcy or insolvency proceedingwas taking place, (iii) a partnership whose general partners include any of our current directors,officers or general partners, or included such a person at a time when the bankruptcy orinsolvency proceeding was taking place, or (iv) any of our directors, officers or general partnersin their personal capacity.ARTICLE 5FINANCIAL STATEMENTSAttached as Exhibit H are our audited consolidated balance sheets as of December 31, 2011and 2010 and the related consolidated statements of operations and members’ capital and cashflows for the years ended December 31, 2011, 2010, and 2009.6.1 Initial FeesARTICLE 6INITIAL FRANCHISE FEES AND OTHER FEESThe following is a list of all initial fees charged by or payable to us or our affiliates. Unlessotherwise stated, these are not refundable under any circumstances. All fees are stated in USDollars.{000011-999987 00196628.DOCX; 2} 15September 2012 HGI (Canada)


Type of Fee Amount Due Date RemarksFranchiseApplicationFee$75,000 for the first 150 guestrooms plus $450 for eachadditional guest room.With FranchiseApplication.New Development, Conversion, or Changeof Ownership, If you increase the proposednumber of rooms/suites for the hotel at anytime after your Franchise Application isapproved and before the opening of yourhotel under the Brand, you must obtain ourapproval and pay the additional FranchiseApplication Fee owed, if any, as if you hadincluded those additional rooms/suites aspart of your original Franchise Application.See Note 1.FranchiseApplicationFeeProductImprovementPlan (“PIP”)FeeConstructionExtension FeeRenovationWorkExtension FeeOnQ ® Up-FrontHardware &SoftwareInstallationFee toEvaluateConformingHardware &Software$35 per guest room or suite,multiplied by the number ofyears in the term of the newFranchise AgreementWith FranchiseApplication.$5,000 Before weschedule thePIP inspection.$10,000 After theextension ofCCD has beenapproved.$10,000 After theextension ofRWCD hasbeen approved.$47,000 to $110,000, based onsize of hotel and number ofworkstationsAbout 45 daysbeforeOpening.Re-Licensing. See Note 1.If you desire to convert an existing hotel to a<strong>Hilton</strong> Garden Inn hotel or apply for aChange of Ownership or if we agree to Relicensean existing <strong>Hilton</strong> Garden Inn hotel,we charge this fee to prepare the PIP. Inrare situations which probably do not applyto you, we may waive the PIP fee. Weoccasionally apply the PIP fee towards thepayment of your Franchise Application FeeFor New Development, you must startconstruction at your hotel by theconstruction commencement date (the“CCD”) specified in your FranchiseAgreement. If you want an extension of theCCD, you must submit a written requestbefore the CCD. If we approve theextension, we will set a new CCD and youmust pay the extension fee and enter intoan amendment to the Franchise Agreementsetting the new CCD and project milestonedates.If you are converting your hotel, you mustcomplete the renovation by the datespecified as the renovation work completiondate (the “RWCD”) in your FranchiseAgreement. If you want an extension of theRWCD, you must submit a written requestbefore the RWCD. If we approve theextension, we will set a new RWCD and youmust pay the extension fee and enter intoan amendment to the Franchise Agreementsetting the new RWCD and projectmilestone dates.You must pay HWI or HSS the related upfrontsoftware and hardware and softwareinstallation fees and charges. The up-frontcomputer costs are not refundable. Youmust also pay the reasonable travel relatedand other expenses of HWI’s employee(s).$5,000 to $10,000 Under the OnQ program you do not need topurchase the software (except theproprietary property managementcomponent software), hardware ormaintenance. However if you choose to,you may purchase the hardware from a third{000011-999987 00196628.DOCX; 2} 16September 2012 HGI (Canada)


Type of Fee Amount Due Date Remarksparty vendor, but if you do you must pay thevendor the cost of the equipment (seeArticle 7) in addition to the Monthly Programyou pay HWI, and you must pay HWI orHSS for all its reasonable expenses indetermining that the hardware meets theexact specifications provided by itsImplementation Department. plusconfiguration costs; installation costs;reasonable travel and other expenses ofHWI's or HSS’s employees and vendorswho perform installation services; necessarycommunication vehicles (phone lines,network connections); and installation feesfor connection to communication vehiclesMiscellaneousOnQ Start-upCosts –AdditionalGuest RoomSoftware FeeMiscellaneousOnQ Start-upCosts – DelayandReschedulingFeesMiscellaneousOnQ Start-upCosts –ConnectivityInstallationVendor FeesMiscellaneousOnQ Start-upCosts –HardwareMaintenanceMiscellaneousOnQ Start-upCosts –Electronic MailServiceHSIAHardware &SoftwareCurrently, $120 per additionalguest room, multiplied by thenumber of additional guestrooms.Currently, $700 per day perrepresentative for eachadditional day a representativeremained at the hotel.Currently, $2,000 reschedulingfee if the delay results in thedeparture and re-scheduling ofthe representative's on-siteservice period.Currently, $500 to $2,000 forrescheduling or cancellation,depending on circumstancesand vendors.As incurred.As incurred.As incurred.If you add or construct additional guestrooms at the hotel at any time after you signthe Franchise Agreement, you must payHWI or HSS an additional software fee,based on the then prevailing per guest roomsoftware fee charged to System HotelsUnder the HITS Agreement, the HWIrepresentative must be on-site for yourhotel's opening and you must pay HWI orHSS for services it provides in connectionwith the start up of OnQ. HWI determinesthe number of Systems ImplementationConsultants and number of days on sitebased on size and type of hotel. Once therepresentative is on-site, any delays in yourhotel's opening will result in additional fees,plus the representative's additional travelexpenses.You are responsible for any fees that areassessed by the OnQ connectivityinstallation vendor, including reschedulingor cancellation fees. You must provide (atyour cost) the communications vehiclesnecessary for the support and operation ofOnQ, currently including wide area networkconnections to the Reservations Service,electronic mail and Internet via OnQconnectivity and/or on-line connections,routers, and CSU/DSU equipment.Vary As incurred. We encourage (and may require) you tosign a hardware maintenance contract forOnQ. Software maintenance is mandatoryfor every property. A portion of yourMonthly Program Fee pays for your OnQhardware and software maintenance costs.Currently, $120 initial one timeset-up fee.As incurred.HWI currently utilizes Microsoft Exchangefor electronic mail service.$47,000 to $60,000 You must provide high-speed internetaccess (“HSIA”) for all guest rooms andmeeting rooms at your hotel in accordancewith brand standards. We currently requirethat you participate in HWI’s “Stay{000011-999987 00196628.DOCX; 2} 17September 2012 HGI (Canada)


Type of Fee Amount Due Date RemarksConnected” program. You must purchaseand install hardware and software to meetthis HSIA requirement from HSS (or itsdesignee) in addition to the hardware andsoftware for OnQ. The additional hardware,software and support must meet ourrequirements and specifications. You mustprovide a dial-in-line for out-of-bandequipment management at your own cost.The hardware for HSIA will be provided bythird parties chosen by us, installed by us orour agents, and maintained by HSS or itsagents. If you purchase the HSIA equipmentfrom HSS’s approved supplier, this is theestimated cost for a 136 guest room hotel,depending on the type of solution youdeploy, including hardware, software,installation, and certain other costs and feeswith the exception of structured cable andcabling installation (Category 5e orCategory 6).Fee toEvaluateConformingHSIAHardware andSoftwareOptional StartupProcurementFeeRequired Pre-OpeningTrainingYou must also arrange and pay for theongoing high speed internet service. Youmust purchase this service from HSS or itsdesignated supplier. (See Article 6.1.).$5,000 to $10,000 Under rare circumstances, we may permityou to purchase the hardware from a thirdparty vendor, but if you do, you must payHWI or HSS for all its reasonable expensesin determining that the equipment conformsto its specifications including configurationcosts; installation costs; reasonable traveland other expenses of HWI’s or HSS’semployees and vendors who performinstallation services; necessarycommunication vehicles (phone lines,network connections); and installation feesfor connection to communication vehicles.Cost varies depending on your location,local connection charges and the amount ofHSIA equipment purchased for the hotel.Up to 10% of product cost.Individual programs range from$150 to $3,500.Within 10 daysafter billing.Beforeattendance.If we or our affiliates furnish, supply, serviceor equip your hotel at your request before itopens, then you must pay or reimbursethem for all costs they incur at your request,and related service fees. In particular, HSMdistributes hotel furniture, furnishings,fixtures, equipment and supplies, andcertain food and beverage supplies. Youmay purchase these items from HSM, butyou are not obligated to do so. If you buyfrom HSM it will invoice you for the cost ofthe products acquired for you, plus aProcurement Fee, freight and taxes.We provide required training programs thatyou, your management companyrepresentative, your general managerand/or other key personnel must complete{000011-999987 00196628.DOCX; 2} 18September 2012 HGI (Canada)


Type of Fee Amount Due Date Remarksbefore certification for opening a new <strong>Hilton</strong>Garden Inn hotel. You must also bear thecost of compensation, travel, lodging andother expenses of your general managerand any other trainees. Training programfees are not refundable.Pre-Opening<strong>Hilton</strong> GardenInn Training KitGM Orientation(HGIU)OwnersOrientationCurrently, $3,500 per hotel On receipt. All Management and team members of thehotel must successfully complete thisprogram before the opening of your hoteland/or within 60 days of hire. There may benominal annual increases in the costs. Kitcontains Orientation, Ultimate Skills andUltimate Service packages and UltimateTeam Play.Currently, $3,400 perparticipant.Before OpeningCurrently, $0 per participant. At least 6months beforestartingconstruction.NOTESYour General Manager must attend thistraining. You are responsible for wages,living expenses and miscellaneousexpenses of those who attend.Ownership Group representative mustattend this training. You are responsible forwages, living expenses and miscellaneousexpenses of those who attend.1. Franchise Application and Franchise Application Fee. All prospective <strong>franchise</strong>es mustcomplete an Franchise Application to operate a Brand hotel, whether for New Development,Conversion, Change of Ownership, or a Re-licensing situation. You must provide all theinformation we ask for in your Franchise Application. We may on occasion approve yourFranchise Application before you supply all of the information, but if we do so, this approval willbe conditioned on our receiving the rest of the information within the time we specify. If you failto provide the rest of the information within the specified time, we may terminate our offer. If weterminate our offer, we will not refund the Franchise Application Fee. If you withdraw yourFranchise Application before we approve it, or if we deny your Franchise Application, we willrefund the Franchise Application Fee, without interest, less a $7,500 processing fee, which maybe waived or reduced at our discretion. If we approve your Franchise Application subject tocertain requirements, we may terminate our offer if you fail to meet those requirements. Oncewe approve your Franchise Application, the fee is usually non-refundable, even if wesubsequently terminate our offer. However, if your Franchise Application is for a Change ofOwnership and we approve your Franchise Application but the Change of Ownership does notoccur, we will refund your Franchise Application Fee, without interest and less a $7,500processing fee. In addition, we and our predecessor have occasionally agreed to give full orpartial refunds under unique circumstances. We and our predecessor have also occasionallyagreed to credit the non-refundable Franchise Application Fee toward the Franchise ApplicationFee of another Franchise Application for the Brand if submitted and approved within a limitedamount of time (usually six months or less). However, we and our predecessor have not alwaysagreed to do so, and we may freely choose not to credit the Franchise Application Fee towardthe Franchise Application Fee of another Franchise Application for the Brand even under thesecircumstances.While the Franchise Application Fee is usually applied uniformly, we may, in our sole discretion,elect to waive, reduce, or rebate a portion of it, as well as reduce the Monthly Royalty Fee for aperiod of time, or offer other incentives, either as part of a development incentive programavailable to a group of qualifying <strong>franchise</strong>es or as an incentive to a specific <strong>franchise</strong>e under{000011-999987 00196628.DOCX; 2} 19September 2012 HGI (Canada)


certain circumstances. Among the factors and criteria we consider are: incentives for thedevelopment of additional or multiple hotels within the System, a particular hotel's marketposition, the property size or unique characteristics, the number of hotels in the Systemoperated by a <strong>franchise</strong>e, and other unique circumstances. However, we and our predecessorhave not always waived or reduced the Franchise Application Fee or offered other incentiveseven for <strong>franchise</strong>es or projects possessing the characteristics, and we may freely choose not toreduce your Franchise Application Fee or negotiate with you, even if you possess some or all ofthese characteristics. We may modify or discontinue any development incentive program in oursole discretion.While we generally require payment of the Franchise Application Fee in a lump sum when yousubmit your Franchise Application, we may occasionally allow payment of the FranchiseApplication Fee in installments over a limited time period before the start of construction work onthe hotel. If we do so, we will not charge interest or require a security interest over theinstallment period. You may prepay the unpaid amount of the Franchise Application Fee at anytime. If there is a default under the Franchise Agreement, the outstanding installment paymentsare accelerated and become your immediate obligation, along with court costs and attorney'sfees for collection. (See Article 22)In addition to the Franchise Application Fee, if you are applying for a <strong>franchise</strong> for a hotel thatwas previously operated as a System Hotel, we may require, as a condition of approving yourFranchise Application, that you pay outstanding royalties and other fees due under the prior<strong>franchise</strong> agreement relating to the System Hotel.2. Computer System Fees. You must agree to have installed and to use our requiredbusiness software and hardware system, currently known as OnQ, which we may periodicallychange. Currently, OnQ is a business system comprised of software that includes a proprietaryproperty management component, reservations component, revenue management component,rate & inventory component, <strong>Hilton</strong> University component and other components we considernecessary to support the following activities: reservations, sales, distribution, customerrelationship management (“CRM”), hotel operations, and business intelligence gathering andanalysis. The OnQ system is linked to a communications network which connects SystemHotels to HWI’s reservation offices and travel planners worldwide. Because of its proprietarynature HWI is the only supplier of the OnQ software, including the property managementcomponent, CRM, Key Hotel Marketing Reports and the revenue management component. All<strong>franchise</strong>es must use the OnQ software. The OnQ proprietary software is not available from anyother source. We are not able to determine and disclose a separate market price because thereis no third party market for this product. The OnQ system also includes specific hardwarerequired to operate the software system. We may choose to change the way in which the OnQdata is delivered to the property in our sole judgment as changes are made to the architectureof the OnQ product.About 90 to 120 days before your hotel opens, you must sign the agreement for OnQ (the "HITSAgreement") and/or other related agreements we require, which will govern your access to anduse of the computerized systems. The current HITS Agreement is Exhibit B to this DisclosureDocument. The HITS Agreement currently include hardware, software, installation and support.6.2 Other FeesThe following is a list of other fees charged by, or payable to, us or our affiliates. Unlessotherwise noted, these fees are not refundable under any circumstances.{000011-999987 00196628.DOCX; 2} 20September 2012 HGI (Canada)


TYPE OF FEE AMOUNT DUE DATE REMARKSGeneralMonthly RoyaltyFee5.5% of Gross RoomsRevenue.Payable monthlyby the 15 th day ofthe followingmonth.See Note 1.Monthly ProgramFeeRoom Addition FeeOnQ Connectivity,and E-mailAdditionalOnQ FeesMaintenance Feesfor HSIAStay ConnectedCircuit Cost4.3% of Gross RoomsRevenue. We mayperiodically offer qualifying<strong>franchise</strong>es incentiveprograms that may reduce theMonthly Program Fee, butnever less than 3.8%.Currently, $450 per guestroom or suite, multiplied by thenumber of additional guestrooms.Prevailing PIP Fee if werequire you to renovate thehotel.Currently, $815 to $1,485 permonth for OnQ connectivity,$9.20 for e-mail per user, permonth, for all users, $22 permonth for delivery to approvedmobile devices.Currently, $120 per additionalguest room.Payable monthlyby the 15 th day ofthe followingmonth.Due when weapprove yourFranchiseApplication.Payable at the timeof inspection.OnQ connectivitybilled monthly. E-mail billedquarterly.When additionalguest rooms arecompleted.$3.50 per room per month. Monthly on the 1 stof the month for thecurrent month.$1,500 to $3,900 per month for Monthly on the 1 sta 136 guest room hotel for the of the month for theguest internet circuit,current month.depending on circuit size, typeand physical location of thehotel.Guest Assistance and Quality Assurance ProgramsGuest AssistanceProgram:CustomerSatisfactionGuaranteeReimbursementActual costs to compensate adissatisfied guest. Currently,the intervention fee is $150 perhandled transaction forHHonors Gold members, $200per handled transaction forHHonors Diamond membersWithin 48 hours ofreceipt of invoice.We may change the Monthly ProgramFee. See Notes 1 and 2 and Article 12.If you add or construct additional guestrooms at the hotel at any time after youopen the hotel under the Brand, you mustpay us a Room Addition Fee. As acondition to granting approval, we mayrequire you to upgrade the hotel, and if wedo, you must pay us a PIP Fee todetermine the renovation requirements forthe hotel. The Room Addition Fee is nonrefundableonce we approve yourFranchise Application.The fees are subject to increase by HWIor HSS on an annual basis. A portion ofyour Monthly Program Fee pays for theongoing monthly cost for 3 Branddesignated e-mail accounts and 2 optionalaccounts for your use. These fees arenon-refundable. See Article 6.1.If you add or construct additional guestrooms at the hotel at any time after yousign the Franchise Agreement, you mustpay HWI or HSS an additional fee, basedon the then-prevailing per guest room feecharted to System Hotels multiplied by thenumber of additional guest rooms.Stay Connected Program maintenancecost is invoiced by AT&T or otherapproved third-party provider.You must purchase this service fromAT&T or other third-party provider but payHSS. This estimate includes not onlyHSIA (e.g., the HSIA connection) but alsomonthly service for the required dial-inline,24x7 call center support and HSIAequipment break-fix maintenance. Yourcosts will depend on your hotel size,number of meeting rooms, and bandwidthusage. All third-party circuits must meetthe Standards before installation.We centralize all guest complaints on<strong>franchise</strong>d hotels received at ourCorporate offices. For every guestcomplaint that Guest Assistance resolvesfor your hotel, the Guest Assistance Agentmay offer the guest a rebate to resolve thecomplaint to the customer’s satisfaction (in{000011-999987 00196628.DOCX; 2} 21September 2012 HGI (Canada)


TYPE OF FEE AMOUNT DUE DATE REMARKSand $100 per handledtransaction for all other guests.the form of cash, voucher, HHonors pointsor a complimentary return stay) up to thefull cost of the customer’s stay. You will bebilled an intervention fee plus the cost ofthe cash refund, HHonors point rebate orcomplimentary return stay given to theguest by us for the related complaint. Wemay make nominal annual increases tothe handling fee and/or the maximumGuest AssistanceProgram:Our Best Rates.Guaranteed.Guest AssistanceProgram:Customer FocusedSellingBasic/AdvancedQuality AssuranceRe-evaluation FeeConferences and TrainingBrand ConferenceDirector of SalesOrientation<strong>Hilton</strong> Garden Inn -GM OrientationProgramThe Guest AssistanceDepartment will 1) adjust therate to the lower rate; 2) issuea $50 American Express GiftCheque to the guest; and 3)notify you that an interventionfee will be charged; currently$100 (which includes the costof the Cheque and other fees).Currently $395 for the Basicprogram and $1,300 for theAdvanced program perparticipant.Currently, $2,000 perre-evaluation visit.Currently, $1,200 perattendee.Currently, $1,775 perparticipant.Currently, $3,275.Within 10 days ofbilling.May vary byprogramWithin 10 days ofbilling.Before attendance.Before openingBefore hotelopening.guest rebate amount.If a guest finds a lower qualifying rate for aqualified booking at your hotel, the GuestAssistance Department may apply aremedy under the “Our Best Rates.Guaranteed.” Program after confirmingthat the guest stayed at your hotel.Your Sales staff must attend this training,and you ;must pay the wages, livingexpenses and miscellaneous expenses ofthose who attend. There may be nominalannual increases in the costs. SeeArticles 6 and 11.Payable each time we conduct a specialon-site quality assurance evaluation: (a)after your hotel has failed a follow-upquality assurance evaluation or (b) toverify that deficiencies noted in a qualityassurance evaluation report or productimprovement plan have been corrected orcompleted by the required dates or (c) forany additional evaluations exceeding 2annually, whether required or requested.You must also provide complimentaryaccommodations for the quality assuranceauditor during the evaluation This fee issubject to change.Your General Manager and Director ofSales must attend the brand conference,which is usually held biennially. The dates,location and duration of the conferencevary from year to year. There may beannual increases in the costs. You mustalso pay the wages, travel and livingexpenses and miscellaneous expenses ofyour attendees.Replacement Directors must attend. Youmust pay wages, travel, lodging andmiscellaneous expenses of yourattendees.Replacement GMs must attend. You mustpay wages, travel, lodging andmiscellaneous expenses of yourattendees.{000011-999987 00196628.DOCX; 2} 22September 2012 HGI (Canada)


TYPE OF FEE AMOUNT DUE DATE REMARKSUltimate ServiceImprovementProgram –Consultation FeeCurrently, $5,000.Within 30 days ofbillingThis fee is applicable only to hotels thatare enrolled in the “Ultimate ServiceImprovement “ Program due to fallingbelow the required Overall Service asmeasured by the guest responses in theSatisfaction and Loyalty Tracking (SALT)program. Hotels will be given OverallService score thresholds to meet onenrollment. Failure to meet the thresholdsthrough their own efforts after 6 to 8months in the program will result in anHGI Brand team “Task Force” traininginitiative, at which time this fee will beTraining Programand TrainingMaterialsVaries from $0 to $5,000 perprogramFrequent Customer, Affiliation and Distribution ProgramsAAA Show YourCard & SaveProgramEDGE ProgramFastPay(Centralized GroupMeeting PaymentProgram)Currently, $1.80 for eachconsumed stay booked by anAAA travel planner or throughthe dedicated AAA “memberdirect”line at HRCC.Currently, 8.5% for eachcommissionable reservationreceived by a System Hotelthrough EDGE. Acommissionable reservationresults when a consumerclicks on a paid link, books aroom at a System Hotel onbrand.com that then results ina corresponding stay at theSystem Hotel.Currently, $0.18 pertransaction, which includescommissionable reservationsplus cancellations, no-showsand non-commissionablereservations.Before attendanceor materials areshipped, or asbilledIf invoiced, within15 days of billing. Ifthrough AutomatedClearing House(“ACH”), on the12th business dayof each month.If invoiced, within15 days of billing.If through ACH, onthe 12 businessday of the month.If invoiced, within15 days of billing. Ifthrough ACH, onthe 12th businessday of each month.charged.In some cases, you may be required topay wages, travel, lodging andmiscellaneous expenses of yourattendees, or the expenses of trainers.See Item 11.Mandatory participation for all OnQenabledhotels participating in the TPCPprogram. These funds are remitted to AAAheadquarters and are subject to changewithout advance notice.EDGE combines eCommerce Servicesand Demand Generation into a singleturnkey solution for managing the onlinechannel. Through this program, we willpay major search engines like Google,Bing, Yahoo and Kayak to place listingsfor System Hotels in “sponsored search”results. Consumers who click on oursponsored search are referred tobrand.com. If this referral results in theconsumer booking a hotel on brand.comand results in a corresponding stay at theSystem Hotel, the System Hotel receivingthe reservation will pay a commission tous for that booking. This fee is in additionto any other applicable reservation fees.EDGE became a System Standard onApril 1, 2012. This fee is subject tochange.For 2012, HWI’s FastPay Program isoptional but we may require you toparticipate in it in the future. All <strong>Hilton</strong>brand hotels are automatically enrolled inthis program unless an opt-out form issubmitted. The FastPay Programcentralizes and automates third-partygroup and meeting planner commissionsinto one payment for all HWI hotels. HWImay also perform reconciliation servicesfor these payments. Fee is subject tochange.{000011-999987 00196628.DOCX; 2} 23September 2012 HGI (Canada)


TYPE OF FEE AMOUNT DUE DATE REMARKSFrequentTraveler/GuestReward Program10 days afterbilling.Currently, you may choosebetween (1) fixed pricing pernight and maximum fee perstay based on ADR, or (2)4.7% of total eligible guestfolio with a maximum chargeper stay of $110.We may revise this feestructure in 2012, to 4.45% oftotal eligible guest folio with amaximum charge per stay of$110.<strong>Hilton</strong> Plus Program $0.18 transaction fee appliesto all bookings through <strong>Hilton</strong>Plus. This fee applies to noshow,canceled,commissionable and noncommissionablereservations.Hotel is billed 10%commission on the consumedhotel revenue. Hotel receives25% credit on the positivegross margin generated fromthe non-hotel components ofthe <strong>Hilton</strong> Plus Package.Internet DistributionProgram (IDP)Third-PartyReservationChargesTravel PlannerCentralizedPayment Program(TPCP)Unlimited BudgetTravel PlannerIncentive andLoyalty ProgramStandard internet commissionon the total room rate andother commissionable chargesis up to 10%. Processingcharge is currently $1.50 perconsumed stay.Currently, $4.72 per stay.Standard travel plannercommission on the total roomrate and other commissionablecharges are currently up to10%. Processing charge iscurrently $0.18 pertransaction, which includescommissionable reservationsplus cancellations, no-showsand non-commissionablereservations.Weekday stay (Monday -Thursday nights) cost = $0.71;Weekend stay (with oneFri/Sat/Sun night) cost =$1.42; Weekend stay (with 2If invoiced, within15 days of billing. Ifthrough ACH, onthe 12 th businessday of each month.If invoiced, within15 days of billing. Ifthrough ACH, onthe 12th businessday of each month.If invoiced, within15 days of billing.If ACH, on the 20 thday of each month.If invoiced, within15 days of billing. Ifthrough ACH, onthe 12 th businessday of each month.If invoiced, within15 days of billing. Ifthrough ACH, onthe 12th businessday of each month.You must participate in all brand-specificor system-wide guest frequency or rewardprograms we require. We currently requireyou to participate in HHonors. From thedate your hotel begins to participate inHHonors, your hotel will be charged onthe same basis as other System Hotels. Inaddition, your hotel will be responsible forother charges as specified. Theseprograms and fees are subject to change.The <strong>Hilton</strong> Plus Program gives the hotelthe ability to sell vacation packages,combining rooms, air, car, and other travelcomponents. Only the hotel room revenuecomponent associated with a <strong>Hilton</strong> Pluspackage consumed sale iscommissionable to the PackagingTechnology Provider. The <strong>Hilton</strong> PlusProgram is mandatory for all hotels in theSystem.The IDP is a commissionable program forInternet affiliates that delivers customersto our Brand.com sites and that result inconsumed reservations made throughBrand.com as a result of the booking. DSconsolidates all hotel affiliate commissionpayments into one payment per affiliateand sends the payment to eachappropriate affiliate. The commission,processing charge and other fees aresubject to change.Presently these include the costs and feesincurred in connection with the Third-PartyReservation systems, such as GDS,airline reservation services, internet andother service reservation providers forusing their distribution system forreservations. This fee is subject tochange.TPCP consolidates all commissionableconsumed travel planner bookings andremits one payment per agency. The fastchanging nature of distributionrelationships in the marketplace mayrequire periodic changes to thecommission, processing charge or otherfee requirements.Mandatory participation for all OnQenabledhotels participating in the TPCPprogram. The booking fees are subject tochange without advance notice. Thesefunds are remitted to Budget (a portion is{000011-999987 00196628.DOCX; 2} 24September 2012 HGI (Canada)


TYPE OF FEE AMOUNT DUE DATE REMARKSFri/Sat/Sun nights) cost =$2.13. For Double Pointspayouts, these amounts willpaid to the travel planner; Budget retainsthe remaining amount as a processingcharge).increase to $1.42, $2.63, and$3.63, respectively.Transfers, Relicensing and FinancingFees for Change ofOwnershipTransfersLender ComfortLetter ProcessingFeeProcessing Fee for“PermittedTransfers”Public Offering orPrivate PlacementProcessing FeeRe-licensing Fee(not involving aChange ofOwnership)Management FeesManagement FeesRemedies and DamagesActual DamagesUnder SpecialCircumstancesAuditDefault RemediesProposed owner must paythen-prevailing FranchiseApplication fee. If approved,proposed owner pays anyother then applicable fees andcharges for new <strong>franchise</strong>licenses.With FranchiseApplication.Currently $2,500.Before we issue aLender ComfortLetter to yourlender.$5,000 When you submittransfer consentrequest.Currently $5,000.$35 per guest room/suitemultiplied by the number ofyears in the Re-licensing term.If we or an affiliate enters intoa management agreementwith you, the terms, includingfees, will be established bymutual agreement.When you or any ofyour owners submitrequest forapproval of publicoffering or privateplacement.Before we sign thenew FranchiseAgreement.As incurred.Applies to any proposed transfer that doesnot qualify as a Permitted Transfer or asone that does not require notice to us orour consent. If we do not approve theChange of Ownership FranchiseApplication, or if we approve the Changeof Ownership Franchise Application butthe Change of Ownership does not occur,we will refund the Franchise Applicationfee, less $7,500 for processing costs. Wemay also require you or the proposedowner to pay then prevailing PIP fee for usto determine renovation requirements forthe hotel. The PIP fee is non-refundable.See Articles 6 and 22.We will only issue a Lender Comfort Letterif you request it on behalf of your lender.We may periodically waive, reduce orincrease this fee.Applies if you propose "PermittedTransfer" (not a Change of Ownership –see above). See Article 22.You must also reimburse us for anyadditional costs we may incur in reviewingyour documents, including reasonableattorneys’ fees.See Article 6.<strong>Hilton</strong> Management LLC may offer you itsmanagement contract. However, you mayhire an outside management companywith our approval. See Article 18.Varies. See remarks. On demand. Under certain circumstances we wi<strong>llc</strong>harge you actual damages for thetermination of your Franchise Agreement.Actual damages are calculated as setforth in Article 22.Actual amount of deficiencyplus service charges.Reimbursement of all of ourexpenses.On demand.Case by case basisas incurred.Payable if audit reveals that youunderstated or underpaid any paymentdue us which is not fully offset byoverpayments. If audit reveals thatunderpayment is willful or for 5% or moreof the total amount owed for the periodbeing inspected, you must also reimburseus for all inspection and audit costs.Our expenses may include attorneys’fees, court costs, and other expenses{000011-999987 00196628.DOCX; 2} 25September 2012 HGI (Canada)


TYPE OF FEE AMOUNT DUE DATE REMARKSreasonably incurred to protect us and theEntities or to remedy your default.IndemnificationReimbursement of allreasonable expenses includingattorneys' fees and court costswe incur to protect ourselves,our subsidiaries or affiliatesdue to any claim, demand, tax,penalty, or judicial oradministrative investigation orproceeding arising from anyclaimed occurrence at yourhotel, or to remedy yourdefaults under the FranchiseAgreement.Case by case basisas incurred.You must defend us, HWI, and each ofsuch entities’ current and/or futuresubsidiaries, and affiliates and anyofficers, directors, employees, agents,successors and assigns but we retain theright, through counsel of our choice, tocontrol any matter to the extent the matterdirectly or indirectly affects us, oursubsidiaries, affiliates, officers, directors,employees, agents, successors orassigns.Insurance Actual costs. On demand. If you do not obtain or maintain therequired insurance or policy limitsdescribed in Article 7 and the Manual, wecan (but are not obligated to) obtain andmaintain the insurance for you without firstgiving you notice. If we do so, then youmust immediately pay our costs to obtainsuch insurance. See Article 7.LiquidatedDamages for Post-Opening PrematureTerminationLump sum equal to $3,600 foreach authorized guest roomLump sum equal to the sum ofthe Monthly Royalty Fees dueto us for the previous 24months, divided by 24, andmultiplied by 60.On demand.On demand.Payable if we terminate the FranchiseAgreement before the 2 nd anniversary ofthe Opening Date.Payable if we terminate the FranchiseAgreement after the 2 nd anniversary butbefore the 5 th anniversary of the OpeningDate.LiquidatedDamages forUnauthorizedOpeningLiquidatedDamages for Pre-Opening PrematureTerminationLump sum equal to the sum ofthe Monthly Royalty Fees dueto us for the previous 24months, divided by 24, andmultiplied by the number ofmonths remaining in the Term.$5,000 per day that your hotelis open without authorization,plus our costs, includingattorneys’ fees.Lump sum equal to $3,600 foreach authorized guest room.On demand.On demand.On demand.Payable if we terminate the FranchiseAgreement within 60 months of theExpiration Date of the Term.Payable if you open before we give youwritten authorization to open.Payable if we terminate the FranchiseAgreement before you open because youdefault, or because you terminate theFranchise Agreement without cause.Service Charges forOverdue PaymentsLump sum equal to $3,600 foreach authorized guest room.1½% per month or highestpercentage permissible by law,whichever is less.On demand.On demand.Payable if we terminate the FranchiseAgreement and you or any Guarantorenter into an agreement for or beginconstruction of a Competitor Brand within1 year after termination.You must pay service charges if you donot make any payment to us or ouraffiliates when due. See Article 22.Taxes Actual amount. On Demand If any sales, use, gross receipts or similartax is imposed on us for the receipt of anypayments you are required to make to usunder the Franchise Agreement, then your{000011-999987 00196628.DOCX; 2} 26September 2012 HGI (Canada)


TYPE OF FEE AMOUNT DUE DATE REMARKSmust pay this tax to us.Miscellaneous Services and Optional ProgramsConsultation FeesSet by us on a project-byprojectbasis.RMCC Foundation Program - $1,250(1-time fee)Optional <strong>Hilton</strong>ContinuousImprovementProcessOptionalTMC/ConsortiaProgramOptional TMC Pay-On-All-Pay-ForPerformanceProgramOptional FedRoomsGovernment andMilitary TravelProgramOptional SatoTravel Governmentand Military TravelProgram.Optional ResMaxProgramPaid Search (onlinesearch) Program(optional)Core Program - $750 (1-timeset-up fee), plus $995 permonthCurrently $600 per day perattendee, plus programmaterials, travel and expensesof the trainerCurrently, $2.70 for eachconsumed night booked underthe TMC/ consortia “parity”rate (we pay a portion of the$2.70 directly to the travelplanner account; theremainder is used to fundmarketing efforts with travelplanner accounts and as aprocessing charge).Currently, $1.03 for eachconsumed night booked by aTMC travel planner (we pay aportion of the $1.03 directly tothe TMC; the remainder isused to fund marketing effortswith the TMC and as aprocessing charge).Currently, 2.75% of roomrevenue for each consumedstay booked under theFedRooms rate/SRP.Currently, $2.70 for eachconsumed night booked underthe Sato Travel SRP.Varies based on number ofcalls transferred under thisprogram.Between $350 and $1,000 perhotel per monthWhen we request.With PIP FeeWithin 10 days ofbillingBefore attendanceIf invoiced, within15 days of billing. Ifthrough ACH, onthe 12th businessday of each month.If invoiced, within15 days of billing. Ifthrough ACH, onthe 12th businessday of each month.Billed on TAPSinvoice. Due within15 days of billing ifinvoiced. If ACH,on the 15 th of themonth.Billed on TAPSinvoice. Due within15 days of billing ifinvoiced. If ACH,on the 15 th of themonth.As required by usor our affiliate.When you decideto participateAt your request, we may make consultationand advice services available to you on thesame basis as other System Hotels.Foundation Program is mandatory if a PIPis required. Core Program is optional.We or RMCC offer revenue managementanalysis, strategy and coaching servicesat your hotel, with an emphasis onindividual hotel market conditions as wellas the goals and objectives of hotelmanagement and ownership.Course is offered both on-site and off-site.You must also pay travel, compensation,room charges and miscellaneousexpenses for your attendees if off-site.You can elect to opt out of participating inthis program. You must participate inBOTH or NEITHER of the TMC/ConsortiaProgram and the Pay-On-All-Pay-ForPerformance Program. The list ofparticipating travel planner accounts mayvary depending on negotiations withaccounts. The fee is subject to change.You can elect to opt out of participating inthis program. You must participate inBOTH or NEITHER the TMC/ConsortiaProgram and the TMC Pay-On-All-Pay-For Performance Program. The list ofparticipating travel planner accounts Mayvary depending on negotiations withaccounts, The fee is subject to change.We pay the entire fee to FedRooms. Thefee is subject to change.We pay a portion of the fee directly toSato Travel; the remainder is used to fundmarketing efforts with Sato Travel and asa processing charge. The fee is subject tochange.Occasionally we or an affiliate may, butare not obligated to, offer you the option toparticipate in the ResMax Program (the"Program") or a successor to the Program,consisting of an optional, supplementalservice under which reservation calls toyour hotel will be referred to an offsite ca<strong>llc</strong>enter.HGI Brand Marketing manages an online,paid search program. The brand pays forall hotel branded search terms. Eachhotel will have its hotel name and locationin various iterations purchased for them.{000011-999987 00196628.DOCX; 2} 27September 2012 HGI (Canada)


TYPE OF FEE AMOUNT DUE DATE REMARKSHotels can “opt-in” to also own generic,destination search terms most used byconsumers seeking accommodations intheir market (i.e. hotels in “city”, midpricedhotel “city”, hotels near“destination,” etc.). These terms would beshared by the participating hotels in themarket and billing is apportioned based oneach hotel’s share of clicks. If there isonly one participating hotel in the market,all clicks and costs will be directed to thespecific property.Procurement andService FeesCurrently, 10% of product cost. Within 10 days ofbilling.Payable if you buy from HSM, in additionto product cost, shipping and taxes.Telephone SystemsProjectManagement Fees$1,800 Within 30 days ofbilling.NOTESWe may provide you with system biddingand design and coordination of vendorsand services.1. "Gross Rooms Revenue" means all revenues derived from the sale or rental of guestrooms (both transient and permanent) of the hotel, including revenue derived from theredemption of points or rewards under the loyalty programs in which the hotel participates,amounts attributable to breakfast (where the guest room rate includes breakfast), andguaranteed no-show revenue and credit transactions, whether or not collected, at the actualrates charged, less allowances for any Guest Room rebates and overcharges, and will notinclude taxes collected directly from patrons or guests. If there is a fire or other insured casualtyat your hotel that results in a reduction of Gross Rooms Revenue, the Monthly Program andMonthly Royalty Fees will be equal to the Monthly Program and Monthly Royalty forecasted onthe basis of the Gross Rooms Revenue amount you agree on with your insurer(s). However, wehave the right to participate with you in negotiating the value of your Gross Rooms Revenueclaim with your insurer(s). Group booking rebates, if any, paid by you or on your behalf to thirdparty groups for group stays must be included, and not deducted, from the calculation of GrossRooms Revenue.The Monthly Royalty Fee and the Monthly Program Fee must be paid to us at the place wedesignate on or before the 15th day of each month, and must be accompanied by our standardschedule showing the computation of the Monthly Royalty Fee and Monthly Program Fee for themonth. There will be an annual adjustment within 90 days after the end of each operating yearso that the total Monthly Royalty Fees and Monthly Program Fees paid annually will be thesame as the amounts determined by audit. We can require you to transmit the Monthly RoyaltyFee and the Monthly Program Fee and all other payments required under the FranchiseAgreement by wire transfer or other form of electronic funds transfer. You must bear all costs ofwire transfer or other form of electronic funds transfer. We occasionally reduce the MonthlyRoyalty Fee for multi-unit or more experienced <strong>franchise</strong>es, for <strong>franchise</strong>es with whom we havepreviously dealt, for conversions, or for <strong>franchise</strong>es in other unique circumstances. However, wedo not always reduce the Monthly Royalty Fee even for <strong>franchise</strong>es possessing thesecharacteristics, and may freely choose not to reduce your Monthly Royalty Fee, even if youpossess some or all of these characteristics. The conversion of Gross Rooms Revenue intoU.S. Dollars shall be daily and be based on WSJ.com rates that are reported by Reuters asblended rates by multiple banks that trade in excess of $1 million daily.{000011-999987 00196628.DOCX; 2} 28September 2012 HGI (Canada)


2. We may change the amount of the Monthly Program Fee at any time. The MonthlyProgram Fee rate will not exceed the current rate plus 1% over the term of the FranchiseAgreement. We do not apply this fee toward the cost, installation or maintenance of thecomputer reservation services equipment or training for your hotel. The Monthly Program Feepays for various programs to benefit the System, including (i) advertising, promotion, publicity,public relations, market research, and other marketing programs, (ii) developing and maintainingdirectories and Internet sites for System Hotels; (iii) developing and maintaining the ReservationService systems and support; (iv) quality assurance programs; and (v) administrative costs andoverhead related to the administration or direction of these projects and programs. A portion ofyour Monthly Program Fee also pays for access to the OnQ Revenue Management & CRMfeatures. We may create any programs and allocate monies derived from Monthly ProgramFees to any regions or localities. The Monthly Program Fee does not cover your costs ofparticipating in any optional marketing programs and promotions periodically offered by us orHWI in which you voluntarily choose to participate. These fees also do not cover the cost ofoperating the hotel in accordance with the Standards or the Manual.3. You must participate in, and pay all charges related to, our and HWI’s marketingprograms not covered by Monthly Program Fees, and all guest frequency programs we or HWIrequire, including the <strong>Hilton</strong> HHonors <strong>Worldwide</strong> guest reward programs or any successorprograms. You must also honor the terms of any discount or promotional programs (includingany frequent guest program) that we or HWI offer to the public on your behalf, any room ratequoted to any guest at the time the guest makes an advance reservation, and any award guestcertificates issued to hotel guests participating in these programs. We and our affiliates' otherhotel brands may also participate in these programs. These programs are subject to change.You pay your share of the costs of the programs.Currently, these programs include the <strong>Hilton</strong> HHonors ® guest reward program operated by<strong>Hilton</strong> HHonors <strong>Worldwide</strong>, and airline and rental car company frequent user programs in whichHWI participates. HHonors members may accumulate HHonors points with most stays for alleligible dollars spent at participating HHonors hotels. Guests, including non-HHonors members,can obtain frequent flyer mileage credit in one participating airline's frequent flyer program perstay with most stays at participating HHonors hotels. HHonors members may earn bothHHonors points and frequent flyer mileage credit for the same stay at participating HHonorshotels. HHonors members may also earn additional HHonors points for using HHonors carrental and/or other partners in conjunction with a stay and may periodically earn additional pointand/or mileage bonuses through promotional activity. The only room rates that are not eligiblefor HHonors point and/or mileage earnings are wholesale/tour operator packages, contractedairline crew rates, complimentary or barter rooms, stays on NET Group/Series Group/IT Grouprates, contracted Entertainment or Encore rates, stays using airline percent-off awardcertificates, stays that are booked via third party websites other than the websites of <strong>Hilton</strong>HHonors airline partners or stays booked via Priceline.com, Hotwire or similar booking channelswhere the hotel brand is unknown at time of purchase. HHonors members may redeem theiraccumulated points for discounted and free hotel room nights and other rewards.These basic program fees are assessed on any stay for which a guest (a) earns HHonorspoints, (b) earns airline mileage and credit or (c) earns both HHonors points and airline mileagecredit. Additional HHonors bonus points that HHonors members earn as a result of promotionsthat your hotel agrees to participate in will result in an additional fee payable by your hotelbased on a set cost per point or a percentage of the eligible guest folio, depending on the typeof promotion. Similarly, bonus airline mileage credit that guests earn as a result of promotions{000011-999987 00196628.DOCX; 2} 29September 2012 HGI (Canada)


that your hotel agrees to participate in will result in an additional fee payable by your hotel –amount varies by participating airline partner program. All program costs are subject to change.In addition to the basic program fees outlined above, hotels are also responsible for the cost ofcertain guest amenities provided to HHonors members. Hotels must allocate a certainpercentage of room inventory for free night reward redemption by HHonors members asspecified by the HHonors program. Hotels will be reimbursed for these reward redemptions onthe same basis as similarly situated other participating hotels as specified by the HHonorsprogram.ARTICLE 7OTHER COSTS OF ESTABLISHING THE FRANCHISEThe following chart is an estimate of the direct and indirect costs to be incurred by a typical<strong>franchise</strong>e for the establishment of a <strong>franchise</strong> hotel under the Brand. The ranges given in thisArticle 7 of the Disclosure Document are based on our (and our affiliates’) experience derivedfrom operating and franchising hotels within the U.S. and Canada and are estimates only ofaverage or reasonably anticipated expenses. We cannot guarantee that you will not haveadditional expenses starting your business, because your costs will depend on factors such as:your management skill and business experience, competition, the prevailing wage rate, roomoccupancy rates reached, and local economic conditions. Your actual expenses may exceedthe estimates reflected in the chart, perhaps significantly. Please note that these figures are notinfluenced by any particular level of sales as these expenses are incurred before your operation.The dollar amounts listed in this Article are current as of the date of the Disclosure Documentbut may have changed since that time. We cannot reasonably estimate the likelihood ormagnitude of such changes. In addition, some of the following information has been compiledby us from reports to us from <strong>franchise</strong>es. While we are not aware of any reason to doubt theaccuracy of the information, we have not reviewed it to confirm it is accurate. You shouldreview these figures carefully and compare them with information you obtain from local sources,and then discuss your findings with a business or other legal advisor before you make adecision to purchase the <strong>franchise</strong>. To our knowledge, the costs and expenses described beloware not refundable; however, you should check with the third parties regarding their practices.The amounts are stated in U.S. dollars.Information is provided for a 136-room hotel as this size is standard for <strong>Hilton</strong> Garden Inns’prototypes for design and layout of a hotel.YOUR ESTIMATED INITIAL INVESTMENTTYPE OFEXPENDITUREAMOUNT(136 Rooms)METHOD OFPAYMENTWHEN DUETO WHOM PAYMENTIS TO BE MADEFRANCHISEAPPLICATION FEENote 1PRODUCTIMPROVEMENTPLANNote 2$75,000 Lump Sum With FranchiseApplication$5,000 Lump Sum If required, beforesigning FranchiseApplicationUsUs{000011-999987 00196628.DOCX; 2} 30September 2012 HGI (Canada)


TYPE OFEXPENDITUREAMOUNT(136 Rooms)METHOD OFPAYMENTWHEN DUETO WHOM PAYMENTIS TO BE MADEMARKET STUDYNote 3PHASE 1ENVIRONMENTALASSESSMENTNote 4REAL PROPERTYNote 5CONSTRUCTION/LEASEHOLDIMPROVEMENTSNote 6DESIGNER ANDENGINEERING FEESFURNITURE,FIXTURES,EQUIPMENT ANDTELEPHONESYSTEMSNote 7INVENTORY ANDOPERATINGEQUIPMENTNote 8SIGNSNote 9COMPUTERSOFTWARE &HARDWAREINSTALLATIONNote 10STAY CONNECTEDHIGH SPEEDINTERNETPROGRAMNote 10OTHER COMPUTERHARDWARENote 11REQUIRED PRE-OPENING TRAININGCONSTRUCTION/RENOVATIONEXTENSION FEEINSURANCENote 12Varies Note 3 Note 3 Nationally recognizedindependent consultingfirm$0 to $10,000 As arranged Before you purchasethe landEngineering orconsulting firmVaries As Agreed As Agreed Third Parties$9,350,000 to$16,500,000As agreed As agreed Contractor/supplier$225,000 to $500,000 As arranged Before opening Architect, engineer orconsulting firm$1,600,000 to$2,420,000As agreed As agreed Contractor/supplier$200,000 to $450,000 As required As required Suppliers$50,000 to $150,000 As required As required Supplier$47,000 to $110,000 As required As required Supplier$47,000 to $60,000 Cash, Check orWire Transfer45 days beforeopeningAT&T or Other ThirdParty Supplier$5,700 to $7,650 As Agreed As Agreed Supplier$5,000 to $15,000 As arranged As incurred Us and suppliers$10,000 Lump Sum If extensionrequestedVaries As required As required Agent and/or insurerUs{000011-999987 00196628.DOCX; 2} 31September 2012 HGI (Canada)


TYPE OFEXPENDITUREAMOUNT(136 Rooms)METHOD OFPAYMENTWHEN DUETO WHOM PAYMENTIS TO BE MADEORGANIZATIONALEXPENSENote 13PERMITS ANDLICENSESNote 14MISCELLANEOUSPRE-OPENING ANDPROJECTMANAGEMENTEXPENSESNote 15CONTINGENCIESNote 16$25,000 to $85,000 As agreed As agreed Accountant/Attorney$100,000 to $300,000 As required As required Governmental Agency$100,000 to $500,000 As incurred As agreed Employees, suppliersof goods and services$400,000 to $950,000 As incurred As agreed Contractor/suppliersADDITIONAL FUNDS(working capital for 3months)Note 17$200,000 to $600,000 As incurred Payroll weekly, otherpurchases as agreedEmployees, suppliersof goods and servicesTOTAL $12,444,700 to $22,747,650THESE FIGURES DO NOT INCLUDE REAL ESTATE COSTS, MARKET STUDIES,INSURANCE, INTEREST OR THE COST OF IMPROVEMENTS UNDER A CONVERSION,RE-LICENSING OR CHANGE OF OWNERSHIP LICENSE.NOTES1. Table shows Franchise Application Fee for the hotel size shown. Your FranchiseApplication Fee may be greater. (See Article 6 for circumstances where the FranchiseApplication Fee will be greater and where we will refund the Franchise Application Fee). We donot finance any fee.2. If you apply to convert an existing hotel to a <strong>Hilton</strong> Garden Inn hotel or apply for aChange of Ownership or other Re-licensing, we charge a PIP fee for the hotel. The PIP fee isnon-refundable. In rare situations which probably do not apply to you, we may waive the PIPfee. We occasionally apply the PIP fee towards the payment of your Franchise Application Fee.3. For all new <strong>Hilton</strong> Garden Inn hotels, we recommend and may require a market studyfrom a nationally-recognized independent firm which discusses the competition for yourproposed hotel, together with a minimum five year operating pro forma from you, based on themarket study, showing your anticipated operating results. While we do not require prospective<strong>franchise</strong>es who are converting existing hotels to obtain a market study, occasionally we mayencourage a prospective <strong>franchise</strong>e to commission a market study to evaluate the economicconsequences of conversion. Our acceptance of the market study with a pro forma is not afinancial performance representation on our part or a ratification of the projections performed bythe consultant. (See Article 7)4. Before you purchase the land, you should – at a minimum – consider obtaining a Phase1 environmental assessment to determine the environmental condition of the land. Based onthis Phase 1 report, additional investigations and tests may be necessary before you make yourpurchase decision. Many lenders will require a Phase 1 report before lending purchase money.{000011-999987 00196628.DOCX; 2} 32September 2012 HGI (Canada)


5. We cannot estimate real estate costs. These costs vary widely by reason of location,size of parcel, competitive market conditions and type of interest acquired.<strong>Hilton</strong> Garden Inn hotels generally will be located in suburban markets near metropolitan citiesand in or near high density office parks, airports and other demand-generating areas. Some<strong>Hilton</strong> Garden Inn hotels will be located in special urban locations and seasonal vacationmarkets.6. The cost of construction varies from site to site depending on the amount and nature ofland on which the hotel is built, the type of construction, materials used, union involvement,regional cost variations, competitive conditions and other factors. We must approve the finalplans, designs and specifications for your hotel. You must construct your hotel in accordancewith approved final plans and the Prototype Drawings and Design and Construction Manual.(See Article 14)Estimates include the cost of construction, lounges, paving, elevators, site lighting, normal sitework for the building, utilities and supporting facilities (indoor/outdoor pool, landscaping,exercise room, etc.).If you are converting an existing hotel, your costs will most likely be lower, but you must conformguest rooms, public areas and exterior areas to our standards. Your costs will depend on thetype and condition of your hotel, its age, physical structure and quality of furnishing. Becausethere are so many variables involving any particular existing hotel, we can give no average cost.7. This is an estimate for the total cost of furnishing a 136-room <strong>Hilton</strong> Garden Inn hotel.The cost of furniture, fixtures and equipment will depend on the number and type of guestrooms (for example, double rooms versus king rooms), and the extent of the food and beverageservice offered, the design scheme which is selected and possible other factors. Estimatesinclude the cost of telephone systems, furniture, fixtures and equipment for guest rooms,corridors, restaurants and lounges and all public areas. These estimates do not include thecosts of kitchen and laundry equipment, which are included as part of the estimatedconstruction costs.In a Change of Ownership, Re-licensing or Conversion situation, you will incur costs to bringyour existing property into conformity with the System as specified in your FranchiseAgreement. We cannot estimate these costs at this time as they vary significantly based on theamount, type and physical condition of the hotel's existing property, fixtures, equipment,furnishings, furniture, signage, and similar items.8. Inventory includes food and beverages and other immediately consumable items suchas fuel, soap, cleansing material, office supplies and similar items. "Operating equipment"includes such items as chinaware, glassware, linens, silverware and uniforms.9. Cost depends on location, type, quantity and size of exterior signs. Your signs mustconform to System specifications. If you are converting an existing hotel, you must change theidentification to that of a <strong>Hilton</strong> Garden Inn hotel, change all signs (and highway billboards, ifany) and substitute <strong>Hilton</strong> Garden Inn identification on operating supplies and equipment,including brochures and paper items. Signs include freestanding signs and primary identificationfor the building. The amount includes installation, freight, foundation and wiring. You mustinstall, display, and maintain signage displaying or containing the Brand name and otherdistinguishing characteristics in accordance with plans, specifications and standards we{000011-999987 00196628.DOCX; 2} 33September 2012 HGI (Canada)


establish for System Hotels. You must purchase exterior signage from a vendor currentlylicensed by us. You may contact your Architecture & Construction representatives for a currentlist. (See Article 14)10. The “up-front” software costs for the OnQ program are based on the size of the hoteland number of workstations at your hotel. The up-front computer costs are not refundable.Under the OnQ program, the cost of the hardware is paid from a portion of your MonthlyProgram Fee. In addition to the computer hardware and software requirements and costsdescribed in Article 6 (the required OnQ program), we require you to provide high-speedinternet access for all guest rooms and meeting rooms at your hotel in accordance with brandstandards. You must purchase and install additional hardware and software to meet this highspeedinternet access requirement in addition to the hardware and software for OnQ. Theadditional hardware, software, and support must meet HWI’s requirements and specifications.This hardware will be provided by third parties chosen by HWI, installed by HWI or its agents,and maintained by HWI or its agents. You must also arrange and pay for the ongoing highspeed internet service. You must purchase this service from HSS or its designated supplier.We currently estimate that it will cost between $1,500 and $3,900 per month. This estimate isbased on 136 rooms and includes not only HSIA (e.g., the HSIA connection) but also monthlyservice for the required dial-in-line, 24x7 call center support and HSIA equipment break-fixmaintenance. Your costs will depend on your hotel size, number of meeting rooms, bandwidthusage.11. All <strong>Hilton</strong> Garden Inn hotels must have computer workstations and printers available forguest use, free-of-charge, in a business center (“Business Center”). You must purchase andinstall Lenovo M90Z All-in-One Non-Touch Screen workstations in the Business Center. If thehotel has 250 guest rooms or less, you must purchase and install 2 computer workstations andat least one HP LaserJet p3015N black and white printer. If the hotel has more than 250 guestrooms, you must purchase and install 3 computer workstations and at least one HP ColorLaserJet CM 3530 Multi-Function Printer. If you purchase additional workstations, printers andupgrade options, your costs will be higher. The estimate does not include any costs for internetconnectivity, power or additional furniture or equipment.Under the OnQ program you do not need to purchase the standard Network AuthorizedEquipment. However, if you choose to, you may purchase the hardware required for the OnQprogram from a third party vendor. We are unable to estimate the costs of purchasing thehardware required for the OnQ program from a third-party vendor because the range of costswould be so wide. If you purchase from a third party vendor, you must pay HWI for all itsreasonable expenses in determining that the equipment conforms to its specifications;configuration costs; installation costs; reasonable travel and other expenses of HWI or HSSemployees and vendors who perform installation services; necessary communication vehicles(phone lines, network connections); and installation, rescheduling and cancellation fees forconnection to communication vehicles. In 2011, costs for work to ensure that hardware fromthird party vendors met the technical criteria ranged from $5,000 to $10,000 depending on yourlocation, local connection charges, your service agreement with the vendor, and the number ofwork-stations at the hotel. Computer system fees are not refundable. (See Article 6 for moreinformation.)12. You must maintain the minimum levels and types of insurance specified in the Manual atyour expense. This insurance must be with insurers having minimum ratings we specify; nameas additional insureds the parties we specify in the Manual; and carry the endorsements and{000011-999987 00196628.DOCX; 2} 34September 2012 HGI (Canada)


notice requirements we specify in the Manual. Insurance premiums vary widely by reason oflocation, size of hotel and type of coverage purchased and cannot be estimated.13. Actual cost depends on work done by an accountant and attorney, and standard regionalrates.14. The licenses and permits you must obtain to operate your hotel vary depending on theprovince, municipality or other political subdivision in which the hotel is located.15. You will incur pre-opening expenses for salaries and wages; personnel training; sales;administrative and general expenses; project management; technical services; advertising; and,opening festivities. Because there are so many variables for an existing hotel, we cannotestimate these pre-conversion expenses for a <strong>franchise</strong>e converting an existing hotel.16. "Contingencies" means unanticipated construction cost overruns and other unanticipatedexpenses. Because there are so many variables for an existing hotel, we cannot estimate thesepre-conversion contingencies for a <strong>franchise</strong>e converting an existing hotel.17. The estimate of additional funds for the initial period of your hotel business is based onestimated staff salaries and operating expenses for the first three months of operation. Theadditional funds required will vary by the area and the relative effectiveness of you and yourstaff. You must provide security deposits for utilities and rent, if any (and possibly for otheritems).We and our affiliates generally do not finance your initial investment. Normally, you mustprovide equity capital for at least 20% to 50% of the total initial cost. You may supply theremainder by debt financing, if we approve the financing plan. Banks and other lendinginstitutions may require you to provide equity capital to cover at least 50% to 80% of the totalcost. A mortgage is generally necessary to secure financing. Due to variations in the term ofdebt financing and other market factors and conditions, we cannot estimate the period andamount of loan repayments, the interest rate, or other terms and conditions of any financing.Our approval of a financing plan depends on a number of factors, including the overall cost ofthe project, the potential market of the hotel, the total amount to be financed in relation to equitycontributions, and the material financial terms of the proposed debt financing.In compiling these estimates we rely on HWI’s 50 years of experience in operating orfranchising hotels. You should review these figures carefully with a business advisor beforemaking any decision to purchase the license. If you are converting an existing hotel, your costswill most likely be lower, but you must conform guest rooms, public areas and exterior areas toour standards. Your costs will depend on the type and condition of your hotel, its age, physicalstructure and quality of furnishing. Because there are so many variables involving any particularexisting hotel, we can give no average cost.ARTICLE 8ANNUAL OPERATING COSTSWe do not provide an estimate of annual operating costs. Further, we do not authorize oursalespeople or any of our employees, agents or representatives to provide estimates ofoperating costs. If you have received such an estimate, please let us know before you sign theFranchise Agreement.{000011-999987 00196628.DOCX; 2} 35September 2012 HGI (Canada)


ARTICLE 9FINANCIAL PERFORMANCE REPRESENTATIONSWe do not provide projections of earnings, but do provide certain historic performanceinformation for <strong>Hilton</strong> Garden Inn hotels operating in Canada and the United States (but not itsTerritories or Possessions) that were open before January 1, 2010 and were in operation onDecember 31, 2011 (“Mature”) and reported data to Smith Travel Research. The charts belowinclude information on all Mature <strong>Hilton</strong> Garden Inn hotels, except as otherwise indicated. Allinformation presented in the charts is for calendar years 2010 and 2011.As of December 31, 2011, there were a total of 514<strong>Hilton</strong> Garden Inn branded hotels operatingin Canada and the US (not including its Territories or Possessions). Of these, 475 were Mature.11 of the Mature hotels were Company-Managed and 464 were Franchisee-Managed.In this Article 9, the term "Company-Managed" refers to hotels owned and/or managed by HWIor its affiliates, including <strong>franchise</strong>d hotels. “Franchisee-Managed” refers to hotels that are<strong>franchise</strong>d and are managed by the <strong>franchise</strong>e or a non-HWI management company retained bythe <strong>franchise</strong>e.The following charts show Average Room Rate and Average Occupancy for Mature <strong>Hilton</strong>Garden Inn hotels and the number and percentage of Company-Managed and Franchisee-Managed Mature hotels that met or exceeded the average. Average Room Rate and AverageOccupancy are calculated based on information routinely reported to HWI by individual SystemHotels.In our view, the information provided in this Article 9 is reasonable, as it is based on actualhistorical information, and our knowledge of the hotels operating in the United States andCanada for the stated periods. There are many variables which can affect the financialperformance of any hotel, including the state of the market and the efforts and abilities of theoperator. Many factors, including location, management capabilities, local market conditions,and other factors, are unique to each hotel, and may significantly impact the financialperformance of a hotel.Room Rate 2010 2011Average Room Rate of Mature <strong>Hilton</strong> Garden Inn hotels $113.09 $116.19Number and percentage of Mature Company-Managed <strong>Hilton</strong> Garden Innhotels which met or exceeded Average Room RateNumber and percentage of Mature Franchisee-Managed <strong>Hilton</strong> Garden Innhotels which met or exceeded Average Room RateSource: <strong>Hilton</strong> <strong>Worldwide</strong>, Inc.5/45.5% 5/45.5%140/30.2% 136/29.3%{000011-999987 00196628.DOCX; 2} 36September 2012 HGI (Canada)


Occupancy 2010 2011Average Occupancy of Mature <strong>Hilton</strong> Garden Inn hotels 67.5% 70.4%Number and percentage of Mature Company-Managed <strong>Hilton</strong> Garden Innhotels which met or exceeded Average OccupancyNumber and percentage of Mature Franchisee-Managed <strong>Hilton</strong> Garden Innhotels which met or exceeded Average OccupancySource: <strong>Hilton</strong> <strong>Worldwide</strong>, Inc.9/81.8% 9/81.8%225/48.5% 212/45.7%The following charts show the Occupancy Index and RevPAR Index for Mature <strong>Hilton</strong> GardenInn hotels and the number and percentage of Company-Managed and Franchisee-ManagedMature hotels that met or exceeded the average. Occupancy Index and RevPAR Indexcalculations are based on competitive set data provided by Smith Travel Research, Inc., anindependent research firm that provides information to the hotel industry. Smith TravelResearch receives information directly from hotel chains or individual hotel properties. We havenot audited or independently verified the information provided by Smith Travel Research. Theindices presented are relative to a competitive set that has been identified for Smith TravelResearch by each Mature Company-Managed or Franchisee-Managed hotel. They do notrepresent every hotel or lodging facility in a geographic area. Generally, each of Company-Managed or Franchisee-Managed hotels must identify at least three competitive hotels.The charts for Occupancy Index and RevPAR Index utilize a weighting that involves adjustingthe competitive set’s rooms available (supply) to equal the room count of the subject property.After each competitive set is weighted, the brand performance aggregates are calculated. SmithTravel Research refers to this process as “portfolio weighting”.Occupancy Index - The Occupancy Index measures a hotel’s occupancy performance relativeto an aggregated grouping of hotels (competitive set, market, tract, etc.). Occupancy Index isdesigned to measure a hotel's share of the segment's demand (demand = rooms sold). Anindex of 100 represents a fair share compared to the aggregated group of hotels. An indexgreater than 100 represents more than fair share of the aggregated group’s performance.The Occupancy Index is calculated as follows:(Hotel Occupancy / Comp Set Occupancy) x 100 = Occupancy Index.Occupancy Index 2010 2011Average Occupancy Index of Mature <strong>Hilton</strong> Garden Inn hotels 108.51 108.65Number and percentage of Mature Company-Managed <strong>Hilton</strong> Garden Innhotels which met or exceeded Average Occupancy Index RateNumber and percentage of Mature Franchisee-Managed <strong>Hilton</strong> Garden Innhotels which met or exceeded Average Occupancy Index Rate6/54.5% 5/45.5%223/48.1% 207/44.6%Source: Smith Travel Research, Inc. and <strong>Hilton</strong> <strong>Worldwide</strong>, Inc.{000011-999987 00196628.DOCX; 2} 37September 2012 HGI (Canada)


RevPAR Index - The RevPAR Index measures a hotel’s RevPAR (revenue per available room)relative to an aggregated grouping of hotels (competitive set, market, tract, etc.). An index of100 represents a fair share compared to the aggregated group of hotels. An index greater than100 represents more than fair share of the aggregated group’s performance.RevPAR Index is calculated as follows:(Hotel RevPAR / Comp Set RevPAR) x 100 = RevPAR Index.RevPAR Index 2010 2011Average RevPAR Index of Mature <strong>Hilton</strong> Garden Inn hotels 122.92 122.95Number and percentage of Mature Company-Managed <strong>Hilton</strong> Garden Innhotels which met or exceeded Average RevPAR IndexNumber and percentage of Mature Franchisee-Managed <strong>Hilton</strong> Garden Innhotels which met or exceeded Average RevPAR IndexSource: Smith Travel Research, Inc. and <strong>Hilton</strong> <strong>Worldwide</strong>, Inc.9/81.8% 7/63.6%204/44.0% 205/44.2%The following charts show Average Percentage of HHonors contribution to Occupancy and theAverage Percentage of <strong>Hilton</strong> Reservation Service Contribution to Occupancy for Mature <strong>Hilton</strong>Garden Inn hotels and the number and percentage of Company-Managed and Franchisee-Managed Mature hotels that met or exceeded the average.The Average Percentage of HHonors Contribution to Occupancy is the percentage ofoccupancy derived from dividing the total occupied room/suite nights as reported by Mature<strong>Hilton</strong> Garden Inn hotels to us or to HWI into the number of HHonors-occupied room/suite nightsfor the hotels (defined as room/suite nights during which an HHonors member occupies a guestroom/suite and is awarded HHonors points for the stay). The HHonors-occupied room/suitenights are determined from data reported by the Mature <strong>Hilton</strong> Garden Inn hotels electronicallyto HWI through a third-party service provider, who compiles and reports the data to HWI.<strong>Hilton</strong> HHonors Contribution to Occupancy 2010 2011Average Percentage of HHonors Contribution to Occupancy for Mature <strong>Hilton</strong>Garden Inn hotels52.9% 54.7%Number of Mature hotels Reporting 475 475Number of Mature hotels which met or exceeded Average % of HHonorsContribution to OccupancyPercentage of Mature hotels which met or exceeded Average % of HHonorsContribution to OccupancySource: <strong>Hilton</strong> <strong>Worldwide</strong>, Inc.272 27357.3% 57.5%The Average Percentage of <strong>Hilton</strong> Reservation Service Contribution to Occupancy is thepercentage of occupancy derived from dividing the total occupied room/suite nights as reportedby the Mature <strong>Hilton</strong> Garden Inn hotels to us or to HWI into the number of <strong>Hilton</strong> ReservationService-occupied room/suite nights for the hotels (defined as actual arrivals for room/suitenights booked directly through <strong>Hilton</strong> Reservation, adjusted for reservation cancellations andchanges in reserved length of stay before arrival for such room nights, as reported by <strong>Hilton</strong>{000011-999987 00196628.DOCX; 2} 38September 2012 HGI (Canada)


Reservations <strong>Worldwide</strong> to us and to HWI. <strong>Hilton</strong> Reservation Service-occupied room nightsinclude those originating from HWI’s central reservation offices, our websites and those of ourAffiliates, and from GDS.<strong>Hilton</strong> Reservation Service Contribution to Occupancy 2010* 2011*Average Percentage of <strong>Hilton</strong> Reservation Service Contribution to Occupancyfor Mature <strong>Hilton</strong> Garden Inn hotels68.2% 69.5%Number of Mature hotels Reporting 474 474Number of Mature hotels which met or exceeded Average % of <strong>Hilton</strong>Reservation Service Contribution to OccupancyPercentage of Mature hotels which met or exceeded Average % of <strong>Hilton</strong>Reservation Service Contribution to Occupancy214 22945.2% 48.4%* For 2010 and 2011, 1 Mature Franchisee-Managed <strong>Hilton</strong> Garden Inn did not report ReservationService Contribution information.Source: <strong>Hilton</strong> <strong>Worldwide</strong>, Inc.YOUR FINANCIAL RESULTS ARE LIKELY TO VARY FROM THE RESULTS STATED INTHE FINANCIAL PERFORMANCE REPRESENTATION EVEN IF YOU ARE PURCHASING AMATURE HOTEL, AND THE DIFFERENCES MAY BE MATERIAL.* * *You are strongly advised to perform an independent investigation of this opportunity todetermine whether or not the <strong>franchise</strong> may be profitable and to consult your attorney,accountant, and other professional advisors before entering into any agreement with us. Youshould conduct an independent investigation of the occupancy rates and room rates you willachieve. Our current and former <strong>franchise</strong>es may be one source of this information. You shouldconstruct your own business plan and pro forma cash flow statement, balance sheet, andstatement of operations, and make your own financial projections regarding sales, revenues,costs, customer base, and business development for your hotel. You should obtain, from a firmwith satisfactory experience in appraising and evaluating hotel operations, an independentmarket study containing projections for sales, costs, income and profits.Actual results vary between hotels, and we expect that they will vary from <strong>franchise</strong>e to<strong>franchise</strong>e. Your results will be affected by a variety of factors including the following: the natureand extent of your competition; whether competitive hotels in your market are affiliated with anychains or other centralized reservation systems; the age and established customer base ofcompetitive hotels; the in-room and common area facilities and amenities of your hotel versuscompetitive hotels; whether your geographic area has a greater or lesser demand for hotelaccommodations, which can turn on a number of factors; the frequency of business travelto/from your geographic area; whether your hotel is situated at or near an airport; whether yourhotel is situated close to or remote from a central business district; whether your hotel issituated in a geographic area that attracts vacation travelers; the type of hotel you operate –resort, full-service, limited service, all suites or rooms only; whether your hotel offers food,beverage and/or convention and meeting services; whether your hotel is situated near a college,resort attraction, theme park or other institution that generates lodging demand; the length oftime your hotel has been open to the public; and the length of time your hotel has been affiliatedwith us.{000011-999987 00196628.DOCX; 2} 39September 2012 HGI (Canada)


Other than the preceding financial performance representation, we do not make any financialperformance representations. We also do not authorize our employees or representatives tomake any such representations either orally or in writingWe will make available to you on reasonable request written substantiation for the abovefinancial performance representations, but we are under no obligation to disclose to you specificinformation about a particular hotel. Information which substantiates the information provided isavailable at 7930 Jones Branch Drive, Suite 1100, McLean, VA 22102.ARTICLE 10FINANCING ARRANGEMENTSOther than the development incentive program described below, we do not offer direct orindirect financing for <strong>franchise</strong>es. We do not offer any other financing and do not guaranteeyour note, lease or other obligations.We may offer, in our sole discretion, certain development incentives (the “Incentive”) fordevelopment and conversion hotels. The Incentive is a loan that is not subject to repaymentunless the <strong>franchise</strong> terminates before the end of the Term (generally the first 20 years ofoperation of the hotel) or a Transfer occurs. If a Transfer occurs, you will repay the balance ofthe Incentive. At each anniversary of the Hotel Opening Date, the repayable amount of theIncentive reduces by 1/20th of the original amount. To receive the Incentive, you and yourprincipals, as co–makers, must sign a development incentive note (the “Note”) in the formattached as Exhibit A-1 when you sign the Franchise Agreement. We describe the terms of theNote in greater detail below. We may negotiate these incentives when business circumstanceswarrant. These programs may be modified, limited, extended or terminated at any time withoutadvance notice or amendment of this Disclosure Document.Any Incentive will be disbursed to you after: (i) you have passed a final credit/financial reviewwith no material adverse changes in the business, legal, litigation, bankruptcy status or financesof the applicant, the guarantors or the project since preliminary approval; (ii) the hotel openswith our consent; (iii) you have completed any PIP required by the Franchise Agreement; and(iv) you have paid the Franchise Application Fee. The Note bears no interest except in the caseof default. We may grant renewals, extensions, modifications, compositions, compromises,releases or discharges of other parties without notice to any guarantor or co-maker. If youtransfer the hotel, you must repay the balance of the Note unless the Transferee and itsprincipals assume the obligation to repay the Incentive and provide us with such other securityas we may require in our sole discretion. If you are purchasing an existing hotel and youassume the obligation to repay the unamortized balance of the Note with our consent, you mustrepay the balance if the <strong>franchise</strong> terminates after your purchase of the hotel.ARTICLE 11TRAINING AND ASSISTANCEHWI offers required training courses to those affiliated with the System for orientation and aspart of the certification process. Employees designated to take training must complete therequired training to our satisfaction. You must pay the costs for required and optional courses,along with all travel, lodging and other expenses associated with training. HWI may also chargefor training materials. Our training programs are listed below.{000011-999987 00196628.DOCX; 2} 40September 2012 HGI (Canada)


The following table sets forth the training that we make available as of the date of issuance ofthis Disclosure Document: In some instances, these training programs may be held in theUnited States or otherwise outside of Canada. Training costs and subjects are subject tochange.SubjectTRAINING PROGRAMHours OfClassroomTrainingHours of Onthe JobTrainingLocationOwners Orientation (Note 1a) 24 0 Various HWI designatedLocations—typically MemphisOperations CenterGeneral Manager(Note 1b)OnQ Property ManagementTraining (Note 2)OnQ Rate & Inventory(Note 3)<strong>Hilton</strong> Garden Inn Training Kit(Note 4)Director of Sales Orientation(Note 5)Customer Focused Selling(Notes 6 and 7)Brand Conference(Note 8)HHonors Training(Note 9)OnQ Revenue Management(Note 10)Reservations ProcessingTraining for Front Desk(Note 11)Revenue Management at Work:An Interactive Workshop (HGI)(Note 12)24 0 Various HWI designatedLocations—typically MemphisOperations Center40-60 0 Online in OnQ <strong>Hilton</strong> University10-15 0 Online in OnQ <strong>Hilton</strong> University19-23 0 On-site24 0 HWI -designated location24 0 Web Based/HWI designatedlocation16 0 A <strong>Hilton</strong> Garden Inn or other HWIbranded hotel, as designated by the<strong>Hilton</strong> Garden Inn brand1-2 0 On-site8-10 0 Online in OnQ <strong>Hilton</strong> University2 0 Online in OnQ <strong>Hilton</strong> University16 0 Various <strong>Hilton</strong> Garden InnLocationsNOTES1a. Owner/Management Orientation. HWI conducts an orientation program for new <strong>Hilton</strong>Garden Inn hotel owners and their management companies two to three times per year at aHWI designated location. This three-day program provides an introduction to the <strong>Hilton</strong> GardenInn philosophy of consistent, focused service and a general overview of our operations,marketing, sales, product development, purchasing, quality assurance and other programsspecifically tailored to the <strong>Hilton</strong> Garden Inn hotel. You and your management companyrepresentative (if you are not managing the hotel) must complete this orientation program assoon as possible after your Franchise Application is approved, but before you begin actualconstruction of the hotel. There is currently no charge to attend this orientation program. Youpay for any travel, lodging and miscellaneous expenses of yourself and your attendees.{000011-999987 00196628.DOCX; 2} 41September 2012 HGI (Canada)


1b. General Manager Certification Program (<strong>Hilton</strong> Garden Inn University). <strong>Hilton</strong>Garden Inn Hotels provides a general manager certification program at a location designated byHWI. This is a classroom based task-oriented training covering our Brand Support Structurethat includes, Revenue Management, Sales and Marketing, Food & Beverage, QualityAssurance, Satisfaction & Loyalty Tracking, and other key HGI Brand Culture components. Yourgeneral manager and the operations support representative from your management companymust successfully complete this training. The program is 4 days in length. The cost of thistraining is $3,400 per participant, which includes overnight accommodations and travel to andfrom the class. You pay the travel, compensation, living expenses and miscellaneous expensesof those who attend.2. OnQ Property Management Training. Before the opening of your hotel, all hotel staffthat will be utilizing OnQ must first complete their respective self-paced training and providedocumentation of a printed certificate.Under the HITS Agreement, HSS provides, at your cost, services in connection with the start upof OnQ. The number of Systems Implementation Consultants and number of days on site isdetermined by HWI and is based on size and type of hotel. (See Articles 6 and 14) As part ofthese required services, the HWI representative will verify that all front desk staff andmanagement have successfully completed training and have passed the OnQ certification testby at least a minimum score of 80% for the general manager and 80% for the team. If your staffdoes not attain the minimum score, the opening of your hotel may be delayed and arescheduling fee of $2,000, plus travel, may be applied.3. OnQ Rate & Inventory Management. Before the opening of your hotel, all hotel staffthat will be utilizing the OnQ Rate & Inventory Management module must first complete theirrespective self-paced training, provide documentation of a printed certificate and successfullycomplete the "simulated operations exercise." Under the HITS Agreement, HWI or HSSprovides, at your cost, services in connection with the start-up of OnQ. The number of SystemsImplementation Consultants and number of days on site is determined by HWI and is based onsize and type of hotel. (See Articles 6 and 14) As part of these required services, the HWI orHSS representative will verify that all reservations and revenue management staff havesuccessfully completed training and have passed the OnQ Rate & Inventory Managementmodule certification test by at least a minimum score of 90%. A minimum of three of yourmanagement employees per property must certify on the OnQ Rate & Inventory Managementmodule. If your staff does not attain the minimum score, the opening of your hotel may bedelayed and a rescheduling fee of $2,000, plus travel, may be applied.4. <strong>Hilton</strong> Garden Inn Training Kit. The General Manager or a designated hotel trainermust successfully understand how to deliver the various portions of the <strong>Hilton</strong> Garden Inntraining kit as soon as possible before or within thirty days of opening or conversion of yourhotel. The Ultimate Leader tool is included in the kit to help the Trainer learn how to deliver thetraining. This program includes the necessary portions to deliver an orientation, Ultimate Servicetraining and line level job skills (Ultimate Skills) and a service based computer game (UltimateTeam Play). Your trainee will receive this information before opening or conversion and mustbe able to implement the above tools. The Ultimate Service module may be delivered via a selfpacedDVD. As a part of the package all employees at your hotel must complete a newemployee orientation program within 30 days of the opening or conversion of your hotel. Anynew employee hired after the opening of your hotel must also complete an orientation programwithin the first week of his or her employment. Your orientation program must be an interactive,multimedia program that must include an overview of the <strong>Hilton</strong> heritage, Brand culture and{000011-999987 00196628.DOCX; 2} 42September 2012 HGI (Canada)


identity as well as a description of your hotel’s features, management team, employmentpolicies and procedures, benefit programs, dress code, work schedules and pay programs,safety and security programs, house rules and regulations. Certification must be completedwithin 45 days of hire or before opening or conversion of the hotel. The Ultimate Service Skillsmodules must be completed within 60 days of hire. This program is part of the Pre-Opening Kitwhich costs $3,500.5. Director of Sales Orientation. Your Director of Sales must attend a three to four dayorientation to our sales and marketing programs, currently held 3 times a year at a locationdesignated by HWI. This training should be completed before the hotel opens or is converted.HWI will offer this orientation periodically based on demand. The cost of this orientation iscurrently $1,300 per participant. There may be nominal annual increases in the cost. Inaddition, you pay for the wages, living expenses and miscellaneous expenses of those whoattend.6. Customer Focused Selling – Basic. This online course is designed to train HGI salesprofessionals on HGI's overall sales process and provide the basic fundamentals. Participantsare challenged, stimulated and educated while developing valuable new skills. The course willtake about 5-7 hours. This program consists of two phases; 1) Online training modules and 2) Afollow up shop call. The cost is $395.7. Sales 101 – the Counselor Salesperson. This course will train a Director of Sales onHGI's complete sales process. The curriculum focuses on the four touchpoints of sales calls.After completion of the classroom portion, a follow-up shop call will be made. The cost is$1,300.8. Brand Conference. Brand Conferences are held no more frequently than annually.Your general manager and director of sales must attend the annual brand conference. Theconference is conducted by the <strong>Hilton</strong> Garden Inn brand and costs $1,200 per participant. Youalso pay the travel, compensation, living expenses and miscellaneous expenses of those whoattend. Conference program fees and expenses are not refundable. The annual brandconference is mandatory for the general manager and director of sales and may be held atvarious hotel locations.9. HHonors Training. This training program is mandatory for all key management staffand applicable front office personnel and must be completed within 14 days of hire.10. OnQ Revenue Management Training. This training is mandatory for all employeesworking in the subject areas within 60 days of hire. A minimum of two of your managementemployees per property must certify on the OnQ Revenue Management module. There is a feeof $100 per person for this training.11. Reservations Processing Training for Front Desk. This training is required for allfront desk and reservation sales agents. The online course takes about 1 hour to complete andaddresses concepts not covered in the OnQ Property Management System training12. Revenue Management at Work: An Interactive Workshop (HGI). This optional 2 dayworkshop is designed to help <strong>Hilton</strong> Garden Inn hotels implement a strategic, thorough RevenueManagement program utilizing the tools and resources available through HWI. The hands-onclass will allow students to work within their own hotels and complete numerous exercises{000011-999987 00196628.DOCX; 2} 43September 2012 HGI (Canada)


elevant to daily Revenue Management operations. The fee for this workshop is $400 for oneparticipant and $600 for two participants.Training ScheduleYou must complete the required training to our satisfaction as follows: Owner/ManagementOrientation – as soon as possible after your Franchise Application is approved, but before yourstarting actual construction of the hotel; <strong>Hilton</strong> Garden Inn University – 60 to 120 days beforethe hotel opens, is converted or on the turning over of staff; On-Property Systems Training forkey personnel – 30 to 60 days before the hotel opens or is converted; Training Program asindicated – Orientation within 7 days, Job Skills Training within 30 days, Training within 60 daysof hire as soon as possible after opening or converting; Director of Sales orientation - 30 to 90days before the hotel opens, as soon as possible after conversion; general manager’s <strong>Hilton</strong>Reservation System training – as soon as possible before the hotel opens or is converted;Customer Focused Selling program – as soon as possible before opening of your hotel, as soonas possible after conversion. Online and web based programming is self-paced. For othertraining, we will provide the training on an as needed basis.Instructors and CostsOur instructors and presenters generally have a minimum of 2 to 5 years experience in thesubject taught. Except for Owner/Management Orientation and Reservation System Trainingdescribed above, there is a charge for the required training programs described above in thisArticle 11. In all cases, you pay the wages, travel and living expenses of your trainees. (SeeArticle 6)If you hire a replacement for any of the categories of personnel referred to in this Article 11 whomust attend a training program, then that person must successfully complete the appropriatetraining program. You must pay us our then-current fee for the applicable training program forreplacement trainees and for any additional persons you wish to attend a training program.Instructional MaterialsWe use a variety of instructional materials in connection with our training programs. Thesematerials include our Manual, CD ROMs, DVDs, online programs, and handbooks. We maymodify these materials or use other materials for the training programs.12.1 Advertising InformationARTICLE 12ADVERTISING INFORMATIONWe are not required to engage in or maintain any particular advertising program apart from ourgeneral obligations to periodically publish and make available to the traveling public a directoryof all Brand hotels (including your hotel), to include your hotel in national or regional groupadvertising of Brand hotels and to include your hotel in <strong>international</strong>, national and regionalmarket programs. (Franchise Agreement, Section 4.4). We currently advertise using television,radio, magazines, newspapers and direct mail, with predominantly regional and nationalcoverage. We primarily employ a national advertising agency, but may also use otheradvertising agencies and direct marketing firms.{000011-999987 00196628.DOCX; 2} 44September 2012 HGI (Canada)


You may not engage, directly or indirectly, in any cross-marketing or cross-promotion of thehotel with any other hotel, motel or related business without our prior written consent, except forBrand and "Network" hotels. The "Network" means the network of hotels, <strong>inns</strong>, conferencecenters, timeshare properties and other operations which HWI and its subsidiaries and affiliatesown, license, lease, operate or manage now or in the future. “Network Hotel” means any hotel,inn, conference center, timeshare property or other similar facility within the Network. (FranchiseAgreement, Section 5.1).To ensure compliance, an official brand website (www.hgicrc.com) has been set up to provideOfficial Logo and Ad Templates. Further, all hotel generated ad materials should be submittedto <strong>Hilton</strong> Garden Inn Marketing (hgi.marketing@<strong>hilton</strong>.com) for official approval before mediaplacement.HWI may periodically convene an advisory council that advises us on marketing programs,resource development and policies. We will appoint <strong>franchise</strong>es by geography and/or hotel typeto serve on the council along with representatives of <strong>Hilton</strong>-Managed hotels. The advisorycouncil only serves in an advisory capacity, and has no operational or decision-making power.HWI can change or dissolve the advisory council.We may provide regional and/or local cooperative marketing programs in which you mayparticipate. Participating hotels normally bear their proportionate costs of participation. We havepreviously matched or supplemented the amounts paid by participating <strong>franchise</strong>es, when, inour sole opinion, the cooperative's marketing supports the national marketing objectives of usand HWI.Our current policy is to form marketing cooperatives whenever a group of <strong>franchise</strong>es wish toget together. The contributions to the cooperatives vary depending on the voluntarycontributions of members. Cooperatives may be administered by us, by <strong>franchise</strong>es, or by anadvertising agency. The cooperatives do not operate from written governing documents. Thecooperatives need not prepare annual or periodic financial statements. If we participate in thecooperative, we can require the cooperative to be formed, changed, dissolved or merged withanother cooperative.We cannot guarantee that we will offer any cooperative marketing programs to <strong>franchise</strong>es inthe future. Any plan that we offer in the future may differ from the plans we offered to<strong>franchise</strong>es in past years.In addition, separate from the cooperative marketing program offered by us, we may periodicallycreate marketing programs for specific promotional purposes that may include certainappropriate <strong>franchise</strong>d hotels without charge to the hotel. Selection of hotels, type of hotels andthe nature and method of such marketing is periodically determined by us in accordance withour general practices applicable to System Hotels.We will use your Monthly Program Fee (see Article 6) to pay for various programs to benefit theSystem, including advertising, promotion, publicity, public relations, market research, and othermarketing programs; developing and maintaining Brand directories and Internet sites;developing and maintaining the Reservation Service systems and support; quality assuranceprogram; and, administrative costs and overhead related to the administration or direction ofthese projects and programs. We will have the sole right to determine how and when we spendthese fees, including sole control over the creative concepts, materials and media used in theprograms, the placement and allocation of advertising and the selection of promotional{000011-999987 00196628.DOCX; 2} 45September 2012 HGI (Canada)


programs. We may enter into arrangements for development, marketing, operations,administrative, technical and support functions, facilities, programs, services and/or personnelwith any other entity, including any HWI entity and any of its affiliates. Monthly Program Feesare intended for the benefit of the System, and will not simply be used to promote or benefit anyone property or market. We will have no obligation in administering any activities paid by theMonthly Program Fee to make expenditures for you, which are equivalent or proportionate toyour payments, or to ensure that the hotel benefits directly or proportionately from suchexpenditures. We may create any programs, and allocate monies derived from MonthlyProgram Fees to any regions or localities as we consider appropriate in our sole judgment. Theaggregate of Monthly Program Fees paid to us by <strong>franchise</strong>es does not constitute a trust or"advertising fund" and we are not a fiduciary with respect to the Monthly Program Fees paid byyou and other <strong>franchise</strong>es. We are not obligated to expend funds in excess of the amountsreceived from <strong>franchise</strong>es using the System. The Monthly Program Fee does not cover yourcosts of participating in any optional marketing programs and promotions periodically offered byus or HWI in which you voluntarily choose to participate. These fees also do not cover the costof operating the hotel in accordance with the standards in the Manual. (Franchise Agreement,Section 4.4)12.2 Local AdvertisingYou must advertise and promote your hotel and related facilities and services on a local andregional basis in a first-class, dignified manner, using our identity and graphics standards for allSystem Hotels, at your cost and expense. You must submit to us samples of all advertising andpromotional materials that we have not previously approved (including any materials in digital,electronic or computerized form, or in any form of media that exists now or is developed in thefuture) before you produce or distribute them by contacting hgi.marketing@<strong>hilton</strong>.com. You maynot begin using the materials until we approve them. You must immediately discontinue youruse of any advertising or promotional materials we reasonably believe is not in the best interestof your hotel or System, even if we previously approved the materials. Any advertising orpromotional materials, or sales or marketing concepts, you develop for your hotel that weapprove may be used by other hotels in the System without any compensation to you.(Franchise Agreement, Section 5.1.7)12.3 WebsitesYou may not register, own, maintain or use any domain names, World Wide Web or otherelectronic communications sites (collectively, "Site(s)"), relating to the Network or your hotel orthat include the Marks. The only domain names, Sites, or Site contractors that you may userelating to the hotel are those assigned or otherwise approved by us. You must obtain our priorwritten approval concerning any third-party Site in which the hotel will be listed, and anyproposed links between the Site and any other Sites ("Linked Sites") and any proposedmodifications to all Sites and Linked Sites. All sites containing any of the Marks and any LinkedSites must advertise, promote, and reflect on your hotel and the System in a first-class, dignifiedmanner. Our right to approve all materials is necessitated by the fact that those materials willinclude and be inextricably linked with the Marks. Therefore, any use of the Marks on the WorldWide Web, the Internet, or any computer network/electronic distribution system, must conformto our requirements, including the identity and graphics standards for all System Hotels. Giventhe changing nature of this technology, we have the right to withhold our approval and towithdraw any prior approval to modify our requirements.{000011-999987 00196628.DOCX; 2} 46September 2012 HGI (Canada)


You may not (without a legal license or other legal right) post on your Site(s) any material inwhich any third party has any direct or indirect ownership interest, including video clips,photographs, sound bites, copyrighted text, trademarks or service marks, or any other text orimage in which any third party may claim intellectual property ownership interests. You mustincorporate on your Site(s) any other information we require in the manner we considernecessary to protect our Marks.On the expiration or termination of the Franchise Agreement, you must irrevocably assign andtransfer to us (or to our designee) all of your right, title and interest in any domain name listingsand registrations which contain any references to our Marks, System or Brand, notify theapplicable domain name registrar(s) of the termination of your right to use any domain name orSite(s) associated with the Marks or the Brand, and authorize and instruct the cancellation ortransfer of the domain name to us (or our designee), as directed by us. You must also delete allreferences to <strong>Hilton</strong>'s Marks or Brands from any other Site(s) you own, maintain or operatebeyond the expiration or termination of the Franchise Agreement. (Franchise Agreement,Section 9.5)ARTICLE 13ADMINISTRATION OF THE MONTHLY PROGRAM FEEAs noted above, the aggregate of Monthly Program Fees paid to us by <strong>franchise</strong>es do notconstitute a trust or “advertising fund” and we are not a fiduciary with respect to the MonthlyProgram Fees paid by you and other <strong>franchise</strong>es. Accordingly, we are not required to provideany report or breakdown of such a fund.ARTICLE 14RESTRICTIONS AND REQUIREMENTS ON PURCHASE ANDSALE OF GOODS AND SERVICESThis Article describes your obligations to buy or lease from us or our designees, from supplierswe permit you to use, or in accordance with our specifications.All <strong>franchise</strong>es must build, furnish, equip and supply their hotels in accordance with thestandards and specifications in our standards manual (“Manual”). We review, modify andimplement product standards and specifications. We may periodically modify and updatestandards and specifications to reflect operational requirements, advances in technology,improved methods of manufacture, new materials and structures, new products, improvedprices and other factors. We currently issue, modify and update specifications in the form ofupdates to the Manual. We may periodically require you to modernize, rehabilitate, renovate,refurbish and/or upgrade your hotel’s fixtures, equipment, furnishings, furniture, signs, computerhardware and software and related equipment, supplies and other items to meet the thencurrent standards and specifications specified in the Manual. You are responsible for the costsof implementing all changes required because of modifications to the standards in the Manual.The Manual is our exclusive property and you must return it to us on request and, in any event,on termination or expiration of your Franchise Agreement.You must comply with our standards regarding the purchase of products and services, includingfurniture, fixtures, equipment, food, operating supplies, consumable inventories, merchandisefor resale to be used at and/or sold from the hotel, in-room entertainment, propertymanagement, revenue management, telecommunications and telephone systems, long distanceservices, signs/environmental graphics, customer satisfaction measurement programs,{000011-999987 00196628.DOCX; 2} 47September 2012 HGI (Canada)


uniforms, materials with logos, property print advertising, guest assistance programs, computernetworking and other computer and technology systems, and any and all other items used in theoperation of the hotel (collectively, the “Supplies”), including our specifications for all Supplies.You must also maintain acceptable product quality ratings at your hotel and maintain the hotel inaccordance with the Manual. In some cases, we may require you to purchase a particular brandof product (“Required Brand”), however, you may purchase this Required Brand from anyauthorized source of distribution. The requirements are generally contained in our manuals, butmay be separately issued to you.14.1 Purchases through HWI and its AffiliatesYou must agree to have installed and to use HWI’s proprietary computer business software andhardware, currently OnQ. You must purchase items bearing our logo, trademark or service markfrom a supplier approved by us. We may derive profit from such sales.We did not sell any goods, services or supplies to our <strong>franchise</strong>es in 2011. We collected moneyfor the <strong>Hilton</strong> HHonors program, but we transmitted this money directly to <strong>Hilton</strong> HHonors, anaffiliate of ours, and did not record it as our revenues. Several of our affiliates had revenuesduring that year from sales to <strong>franchise</strong>es.<strong>Hilton</strong> Supply Management (“HSM”), a wholly-owned subsidiary of HWI, is a stocklessdistributor of hotel furniture, furnishings, fixtures, equipment and supplies, and certain food andbeverage supplies. You may, but you are not obligated to, purchase these items from HSM (aswe specify). (See Articles 1 and 6) HSM negotiates lower prices with manufacturers andsuppliers, and then passes these savings on to <strong>franchise</strong>es when it sells to <strong>franchise</strong>es.You may purchase the furniture, fixtures, and equipment ("FF&E") and other supplies for yourhotel from any source as long as the specifications and standards in the Manual are met.However, in the future, we may require you to purchase FF&E and supplies from a supplierapproved by us, or we may require you to purchase a particular brand or model of supplies orequipment that is available only from one source, and we may derive profit as a result of thosepurchases.HSM has various discount agreements with manufacturers and suppliers, under which itreceives rebates and allowances based on the total volume purchased from the manufacturer.These volume fees include sales to <strong>franchise</strong>es by the manufacturers and in some cases,through suppliers. HSM also receives certain volume and national account marketingallowances from manufacturers in connection with the sale to <strong>franchise</strong>es of certain items, suchas coffee, soft drinks, cleaning compounds, and paper products. HSM receives cash discountsfor early payment on orders it places with manufacturers and suppliers to fill purchase ordersplaced with it by <strong>franchise</strong>es. The revenues collected from rebates, administration fees andpurchasing fees are primarily used to offset the cost of establishing the purchasing programsand supporting the expenses of HSM.Certain suppliers we approve (“PSDP Suppliers”) become members of our Primary SupplierDistribution Program (“PSDP”). Each PSDP Supplier pays to HSM an administration fee that isbetween 0.5% and 5% of purchases by all <strong>franchise</strong>es from the respective PSDP Supplier.We evaluate suppliers based on many factors, including: (i) the quality and cost of the productsand/or services; (ii) the supplier's established history in serving the System with products thatconsistently meet or exceed the standards and specifications as set forth in the Manual; (iii) the{000011-999987 00196628.DOCX; 2} 48September 2012 HGI (Canada)


level of support and recognition of the supplier by us and our <strong>franchise</strong>es, as well as theSystem's demand for those products/services; and (iv) the supplier's ability to service the needsof the System and potential for active participation and support of the PSDP program. If a PSDPSupplier no longer meets our criteria, the PSDP Supplier's name and materials are removedfrom the PSDP.14.2 SignageYou must install, display, and maintain signage displaying or containing the Brand name andother distinguishing characteristics in accordance with plans, specifications and standards weestablish for System Hotels. You must purchase exterior signage from a vendor currentlylicensed by us. You may contact your Architecture & Construction representative for a currentlist.14.3 Reservation Service and ReferralsYou must participate in and use the required reservation services (“Reservation Service”),including any additions, enhancements, supplements or variants which we or the Entitiesdevelop or adopt. You must honor and give first priority on available rooms to all confirmedreservations referred to your hotel through the Reservation Service. The Reservation Service isthe only reservation service or system you may use for outgoing reservations referred by andfrom your hotel to other hotels unless we designate other reservation services.You must refer guests and customers, wherever reasonably possible, only to System Hotelsand (if and as we direct) Network Hotels. However, we can require you to participate inprograms designed to refer prospective customers to other hotels, whether in the System orotherwise. You must also display all material, including brochures and promotional material weprovide to System Hotels and Network Hotels; and allow advertising and promotion only ofSystem Hotels and Network Hotels on the hotel premises.You must also purchase computer terminal equipment and software compatible for use with theReservation Service. The computer equipment and software you purchase for the OnQ satisfiesthe requirement that you purchase computer equipment and software compatible with the <strong>Hilton</strong>Reservation Service.14.4 Long Distance ServicesYou must use a telephone carrier approved by us, as your long distance telephone serviceprovider for long distance telephone services billed to guest credit cards or to the guest folio.14.5 Business CenterAll <strong>Hilton</strong> Garden Inn hotels must have a Business Center. You must obtain specifiedequipment, software and ongoing support from the approved supplier; currently, Uniguest. Inthe future, any of the products or services for the Business Center may be manufactured orprovided by an approved supplier who is also our client or supplier. (See Note 11 in Article 7.)14.6 GeneralBefore we permit you to proceed with your plans for construction or remodeling of the hotel, andany time you make changes that affect usability or access to your hotel, your architect or other{000011-999987 00196628.DOCX; 2} 49September 2012 HGI (Canada)


applicable certified professional must certify to us that the hotel's plans and specificationscomply with all laws and applicable legal requirements related to accessibility/accommodations/facilities for those with disabilities, as further described in the Manual. Ifrequested, you must arrange for us and HWI to participate in all progress meetings during thedevelopment and construction of the hotel, to have access to all contract and constructiondocuments for the hotel and to have access to the hotel during reasonable business hours toinspect the hotel and its construction, completion, furnishing and equipment for conformity to thefinally-approved construction documents. However, we and HWI have no obligation toparticipate in progress meetings or to inspect the hotel. Our approval is not a representation ofthe adequacy of the plans and specifications, the structural integrity, or the sufficiency of themechanical and electrical systems for the hotel. When you complete construction of the hoteland before your hotel opens for business, your architect or general contractor must provide uswith a certificate stating that the as-built premises complies with all applicable legalrequirements relating to accessibility/accommodations/facilities for those with disabilities, asmay be further described in the Manual.During the term of the Franchise Agreement and any term extensions, we may periodicallyrequire you to make additional expenditures and investments to maintain your hotel inaccordance with the System standards in the Franchise Agreement, Manual and PrototypeDrawings and Design and Construction Manual and to remove any deficiencies in your hotel'soperations.Except as stated above, we do not negotiate purchase arrangements with suppliers for thebenefit of <strong>franchise</strong>es. There are no purchasing or distribution cooperatives. We provide youwith no material benefits (such as license renewal or the grant of additional licenses) based onyour use of designated or permitted sources. Except as described above, we presently receiveno payments, discounts, rebates, credits or commissions from any supplier based on yourpurchases from that supplier.14.7 Restrictions on the Sale of Goods and ServicesWe do not impose any restrictions as to the customers to whom you may sell goods or services.In general, you must comply with our requirements as to the types and levels of services,amenities and products that either must or may be used, promoted or offered at or in connectionwith the hotel. You must comply with our requirements regarding Supplies (defined in Article 6),including our specifications for all Supplies and our policies regarding suppliers from whom youpurchase Supplies.You must operate the hotel 24 hours a day every day, except as we may otherwise permitbased on special circumstances. You must operate, furnish, maintain and equip the hotel in aclean, safe and orderly manner and in first-class condition under the provisions of the FranchiseAgreement and the Manual, and in compliance with all applicable laws, enactments, orders andregulations applicable to the management and operation of the hotel or the performance of theterms of the Franchise Agreement, including maintaining and conducting your business usingsound business and financial practices. You must adopt, use and comply with the standards,requirements, services, products, programs, materials, specifications, policies, methods,procedures, and techniques in the Manual and keep your Manual current at all times. A copy ofthe Table of Contents of the Manual as of the date of this Disclosure Document is attached asExhibit I. You must also provide efficient, courteous and high-quality service to the public.{000011-999987 00196628.DOCX; 2} 50September 2012 HGI (Canada)


You may not make any change in the number of approved guest rooms or suites set forth in theAddendum to your Franchise Agreement or any other significant change (including majorchanges in structure, design or decor) in the hotel without our prior written approval. You maynot offer products or services unless and until they have been approved by us. Minorredecoration and minor structural changes that comply with our standards and specifications willnot be considered significant.We may periodically require you to modernize, rehabilitate and/or upgrade the hotel’s fixtures,equipment, furnishings, furniture, signs, computer hardware and software and relatedequipment, supplies and other items to meet the then current standards and specificationsspecified in the Manual. These standards will benefit the System as a whole. You must makethese changes at your sole cost and expense. You must also maintain acceptable productquality ratings at the hotel and maintain the hotel in accordance with the Manual. We may makelimited exceptions from some of those standards based on local conditions or specialcircumstances, but are not required to do so.There is no limit on our right to make changes to the System. We make changes to the Systembased on our assessment of the long-term best interests of hotels using the System,considering the interest of the System overall. You must comply with all changes we adopt. Wemay require that you purchase particular models or brands of merchandise for resale to be soldfrom the hotel from us or from a source we designate.You must participate in, and pay all charges related to, all guest frequency programs we or HWIrequire, including the <strong>Hilton</strong> HHonors <strong>Worldwide</strong> guest reward programs or any successorprograms (See Article 6). You must also honor the terms of any discount or promotionalprograms (including any frequent guest program) that we or HWI offer to the public on yourbehalf, any room rate quoted to any guest at the time the guest makes an advance reservation,and any award guest certificates issued to hotel guests participating in these programs.International Business Machines Corporation (IBM) and HWI have negotiated an agreement tobe used when HWI’s owned and/or managed properties provide IBM with meeting services (the“Base Agreement,” which will include an applicable Statement of Work or SOW (as defined inthe Base Agreement). (Because of the confidential and proprietary nature of the BaseAgreement, it is not attached to this Disclosure Document, but may be reviewed on a securewebsite. Please contact your HWI <strong>franchise</strong> developer to request information on how to accessthis secure website. You may also request us to provide you with a paper copy of the BaseAgreement.)We are currently offering you the opportunity to participate in this program with IBM. Theprogram is entirely voluntary. If you decide to participate in the IBM program, IBM will provideyou with the specific Statement of Work applicable to the event for which you may contract aspart of its proposal for the specific event. The Statement of Work will contain IBM's then-currentgeneral terms and its proposed specific terms, including pricing, for the event. You will thenhave the option to either agree or refuse to contract with IBM for the proposed event. If you signthe Statement of Work for such event, you agree to be bound by the Statement of Workapplicable to your event and the then-current Base Agreement.It will be a default under the Franchise Agreement if you materially breach the Base Agreementor any Statement of Work that you have agreed to. However, it will not be a default under theFranchise Agreement or Base Agreement for you to decline to contract with IBM for anyproposed event and the Statement of Work for that event.{000011-999987 00196628.DOCX; 2} 51September 2012 HGI (Canada)


You may not conduct or permit gaming or casino operations in the hotel or on the hotelpremises without our express written prior permission, which we may withhold at our solediscretion.Except as described in the following sentence, you may not conduct or permit the sale oftimeshares, vacation ownership, fractional ownership, condominiums or like schemes at oradjacent to your hotel without our written permission, you may do so only as we permit and wemay withhold permission at our sole discretion. You may conduct timeshare or condominiumsales or marketing at any property that you own or lease which is located adjacent to the hotelso long as you do not use any of the Marks in these sales efforts and you do not use the hotelor its facilities in these timeshare or condominium sales, marketing efforts or businessoperations.You may not share the business operations and your hotel facilities with any other hotel, inn,conference center, lodging facility or similar business without our express permission, which wemay withhold for any reason. You are not allowed to engage in any tenant-in-commonsyndication or transfer of any tenant-in-common interest in the hotel or the hotel site, other thana Transfer that is otherwise a Permitted Transfer, without our express permission, which wemay withhold for any reason. If we permit you to share your business operation or engage in atenant-in-common syndication or transfer, you must comply with any terms that we require as acondition to our approval.<strong>Hilton</strong> Garden Inn hotels offer one restaurant option serving: breakfast (hot, executive), lunchand dinner.ARTICLE 15REBATESAny profits, rebates, discounts or other allowances realized by us in respect of purchases ofmade by you that we required are set out in Article 14. The revenues collected from rebates,administration fees and purchasing fees are primarily used to offset the cost of establishing thepurchasing programs and supporting the expenses of HSM.ARTICLE 16TRADEMARKS AND COMMERCIAL SYMBOLS16.1 Trademark Use: Your Rights and ObligationsWe grant you a limited, nonexclusive right to use our System in the operation of a hotel at aspecified location under the licensed trademark “<strong>Hilton</strong> Garden Inn” (the “Principal Mark”). Asused in the Franchise Agreement and this Disclosure Document, the System includes theMarks, including the Principal Mark “<strong>Hilton</strong>”. The Marks include the Principal Mark and all otherservice marks, copyrights, trademarks, logos, insignia, emblems, symbols, and designs(whether registered or unregistered), slogans, distinguishing characteristics, trade names,domain names, and all other marks or characteristics associated or used with or in connectionwith the System, and similar intellectual property rights, that we designate to be used in theSystem.You may use the Marks only in connection with the System and only in the manner wedesignate, as set out in the Franchise Agreement and the Standards. We may designate{000011-999987 00196628.DOCX; 2} 52September 2012 HGI (Canada)


additional Marks, change the way Marks are depicted, or withdraw Marks from use at any time.We will not withdraw the Principal Mark. We reserve the right to limit what Marks the Brand ofhotel may use.Your hotel will be initially known by the trade name set forth in the Franchise Agreement (the“Trade Name”). We may change the Trade Name at any time, but we will not change thePrincipal Mark. You may not change the Trade Name without our specific written consent.You must operate under and prominently display the Marks in your hotel. You may not adoptany other names in operating your hotel that we do not approve. You also may not use any ofthe Marks, or the words “<strong>Hilton</strong> Garden Inn” or “<strong>Hilton</strong>,” or any similar word(s) oracronyms: (a) in your corporate, partnership, business or trade name except as we provide inthe Franchise Agreement or the Manual; (b) any Internet-related name (including a domainname), except as we provide in the Franchise Agreement or in the Manual; or (c) any businessoperated separate from your hotel, including the name or identity of developments adjacent toor associated with your hotel. Any unauthorized use of the Marks will be an infringement of ourrights and a material breach of the Franchise Agreement.Under the terms of the Franchise Agreement, you acknowledge and agree that you are notacquiring the right to use any service marks, copyrights, trademarks, logos, designs, insignia,emblems, symbols, designs, slogans, distinguishing characteristics, trade names, domainnames or other marks or characteristics owned by us or licensed to us that we do notspecifically designate to be used in the System. The Franchise Agreement does not grant youthe right to use any other marks owned by us or our affiliates.16.2 Registration and Ownership of the Trademarks and Other IntellectualPropertyOur affiliate HLT IP LLC (“Trademark Owner”) holds the rights to the Marks, including thetrademarks and service marks listed in the table below, which are registered in Canada.MarkRegistrationNumberRegistrationDateTrademarkOwnerFranchisor’sRights To UseMarkEVERYTHING. RIGHT TMA593831 2003-11-04 HLT IP LLC LicenseWHERE YOU NEED IT.GARDEN INN TMA522098 2000-01-24 HLT IP LLC LicenseHILTON GARDEN INN & TMA746902 2009-09-03 HLT IP LLC LicenseDESIGNHILTON GARDEN INN TMA746452 2009-08-27 HLT IP LLC LicensePAVILION PANTRY TMA671229 2006-08-25 HLT IP LLC LicenseTOUT CE DONT VOUS TMA653708 2005-11-28 HLT IP LLC LicensePOURRIEZ AVOIR BESOIN.QUAND VOUS EN AVEZBESOIN.GREAT NORTH AMERICANGRILLTMA643717 2005-07-06 HLT IP LLC License{000011-999987 00196628.DOCX; 2} 53September 2012 HGI (Canada)


MarkRegistrationNumberRegistrationDateTrademarkOwnerFranchisor’sRights To UseMarkGREAT NORTH AMERICAN TMA643288 2005-06-29 HLT IP LLC LicenseGRILL & DESIGNPAVILLON GARDE-MANGER TMS757987 2010-01-27 HLT IP LLC LicenseTrademark Owner also holds the rights to the following Marks, and has applied to register theseMarks in Canada:MarkSTAY CONNECTED @HILTON GARDEN INNHILTON GARDEN INNSATISFACTION PROMISE(design)PROMESSE DESATISFACTION DU HILTONGARDEN INNApplicationNumberApplicationDateTrademarkOwnerFranchisor’sRights To UseMark1502903 2010-11-05 HLT IP LLC License1547612 2011-10-13 HLT IP LLC License1549655 2011-10-27 HLT IP LLC LicenseCurrently, there are no pending infringement, opposition or cancellation proceedings, nor anypending litigation involving the Marks that is material to their use by you in Canada. There areno infringing uses actually known to us that can materially affect your use of the Marks.We entered into a license agreement with Trademark Owner which grants us the right to use theMarks and other intellectual property in connection with the System in Canada. The term of theagreement between us and Trademark Owner continues indefinitely so long as each partycontinues to be an affiliate of HWI. Trademark Owner has certain enforcement rights if wedefault under the license agreement, including the right to terminate the license agreement if wefail to cure a default within the time period specified in the license agreement. Theseenforcement rights or any other rights of Trademark Owner to terminate the license agreementwill not affect your right to use the intellectual property assets licensed to you under theFranchise Agreement as long as you are in good standing under the Franchise Agreement. TheMarks may be transferred to another affiliate for administrative purposes periodically, and wewill continue to have a license to use the Marks in connection with our <strong>franchise</strong> business.16.3 Protection of the MarksWe have the right to control any administrative proceedings or litigation involving a Marklicensed by us to you. We will have the sole right and responsibility to handle disputes with thirdparties concerning use of the Marks or the System. The protection of the Marks and theirdistinguishing characteristics as standing for the System is important to all of us. For thisreason, you must immediately notify us of any infringement of or challenge to your use of any ofthe Marks. You may not communicate with any other person regarding any such infringement,challenge or claim. We will take the action we consider appropriate with respect to suchchallenges and claims and only we have the right to handle disputes concerning the Marks orthe System. You must fully cooperate with us in these matters. Under the terms of the Franchise{000011-999987 00196628.DOCX; 2} 54September 2012 HGI (Canada)


Agreement, you appoint us as your exclusive attorney-in-fact, to defend and/or settle alldisputes of this type. You must sign any documents we believe are necessary to obtainprotection for the Marks and the System and assign to us any claims you may have related tothese matters. Our decision as to the prosecution, defense and settlement of the dispute will befinal. All recoveries made as a result of disputes with third parties regarding the System or theMarks will be for our benefit or that of the Trademark Owner.ARTICLE 17LICENSES, PERMITS AND AUTHORIZATIONSBelow is a description of every license, registration, authorization or other permission that youare required to obtain, under any applicable federal or provincial law or municipal by-law, tooperate the hotel in Ontario, New Brunswick and Manitoba. You must obtain any licences,registrations, authorisations or permissions required under national or provincial law ormunicipal by-law or other local authority to operate the <strong>franchise</strong>d hotel before operating the<strong>franchise</strong>d hotel. Accordingly, you should make inquiries to determine whether such licences,registrations, authorizations or other permissions are required.Federal Government Business Number:The Business Number is a single number for businesses to deal with the federal government,and can encompass one or more of the following accounts: goods and services or harmonizedtaxes, payroll deductions, import/export duties and corporate income tax. There is no fee for aBusiness Number. Contact the Canada Revenue Agency (“CRA”) for more information.Harmonized Sales Tax:The federal government of Canada and the provincial government of Ontario and NewBrunswick have harmonized the federal goods and services tax (“GST”) and their respectiveprovincial sales taxes (“PST”) to create a combined federal and provincial harmonized sales tax(“HST”). Businesses in Ontario and New Brunswick must obtain a Business Number in order toregister with the CRA for HST. There is no fee for either registration. You may obtain moreinformation from the CRA, or provincial retail sales tax offices, which are listed in the blue pagesof the telephone directory. More information on transitional tax issues in Ontario is available at:http://www.rev.gov.on.ca/en/taxchange/. More information on HST and GST is available athttp://www.cra-arc.gc.ca/tx/bsnss/tpcs/gst-tps/menu-eng.html.Retail Sales Tax (Manitoba):Under the Manitoba Retail Sales Tax Act, retail sales tax is collected on most goods and certainservices sold for the purpose of consumption or use and not for resale, calculated on the sellingprice before GST is applied. Currently, the general tax rate is 7%, charged at the point of sale.You may contact the General Office of the Manitoba Department of Finance – Taxation Divisionat 1-800-564-9789 to register for the RST.Municipal Permits and Licenses:Each municipal government in the provinces of Ontario, New Brunswick and Manitoba has theauthority to issue its own business licenses within its jurisdiction. Since there is no uniformitythroughout the province regarding municipal licenses for businesses, you should consult withthe appropriate local officials to determine whether the hotel will be affected by local regulations{000011-999987 00196628.DOCX; 2} 55September 2012 HGI (Canada)


and licensing requirements. By way of example, you may be required to obtain permits relatingto building codes, boarding and occupancy permits, heating, ventilation and air conditioning(“HVAC”), signage, innkeepers licenses, elevator licenses, electrical, mechanical and plumbing.Businesses must also meet the zoning by-laws that control property uses in their municipality.Contacts for local governments are in the blue pages of the telephone directory under municipalgovernment.Register with Workplace Safety & Insurance Board (WSIB):Most industries in Ontario are covered by the Workplace Safety & Insurance Act. Employersmust pay into the insurance fund of the WSIB through payroll assessments. You can obtain aregistration kit, which includes information on assessments, coverage, accident reportingrequirements and appeals procedures, by contacting the nearest WSIB office. You mustcontact the WSIB within 10 days of hiring your first worker.Employer Health Tax (EHT):The Ontario Ministry of Health administers a comprehensive government plan of healthinsurance for Ontario residents. Unless exempted, all employers with a permanentestablishment in Ontario must register for the EHT. Employers with an annual payroll of lessthan $400,000 are exempted from the EHT. Employers operating a business in Ontario, withannual payrolls in excess of $400,000, must pay the EHT either monthly or annually based ontotal calendar year of gross payroll. Call the Ontario Ministry of Finance Information Centre at1-800-263-7965 for more information.Health and Post-Secondary Education Tax Levy (Manitoba):The Manitoba Department of Finance administers the collection of a Health and Post-SecondaryEducation Tax Levy (“HE Levy”). Employers with a permanent establishment in Manitoba thatpay remuneration to employees in Manitoba are subject to the HE Levy. Employers may registerat https://taxcess.gov.mb.ca/. Contact the Manitoba Department of Finance – Taxation Divisionat 1-800-564-9789 for more information.Waste Diversion:Legislation in Ontario has been enacted to provide for the development, funding and operationof waste diversion programs. The Ontario government has created a body called StewardshipOntario that will ensure that certain companies that introduce packaging and printed materialsinto the Ontario consumer marketplace share in the funding of blue box recycling programs.Under the Stewardship Ontario program, you may be obligated to register and/or pay as“stewards” for all of the residential blue box waste distributed into the marketplace depending oncertain mandated criteria, such as sales thresholds, and waste threshold exemptions. You maycontact Stewardship Ontario at www.stewardshipontario.com for more information.Liquor Licence (Ontario):If you operate a facility that serves alcohol, you must obtain a liquor licence from the Alcoholand Gaming Commission of Ontario. In order to receive a liquor licence, you must ensure thatthe licensed premises are supervised by someone with 3-months experience in the food andbeverage industry. Applicants will also require a Vendor’s Permit from the Ministry of Finance tooperate the establishment which can be acquired by contacting the Retail Sales Tax Office. A{000011-999987 00196628.DOCX; 2} 56September 2012 HGI (Canada)


liquor licence generally will take 6 to 8 weeks to obtain, but the granting of a liquor licence is atthe discretion of the Liquor Licence Board of Ontario. The Licensing Board conducts abackground check on each applicant, and its owners. To obtain an application guide for a newliquor licence, contact the Alcohol and Gaming Commission’s Liquor Sales Licensing office at(416) 326-0450 or http://www.agco.on.ca/en/b.alcohol/b.alcohol.html.Liquor Licence (New Brunswick):If you operate a facility that serves alcohol, you must obtain a liquor licence from theDepartment of Public Safety, pursuant to New Brunswick’s Liquor Control Act. There aredifferent types of liquor licences available, depending on the nature of the business. You canfind more information about the different types of liquor licences, associated fees andapplication forms, online at http://www.gnb.ca/0276/liquor/index-e.asp.Liquor Licence (Manitoba):If you operate a facility that serves alcohol, you must obtain a liquor licence from the ManitobaLiquor Control Commission. There are different types of liquor licences available, depending onthe nature of the business. On average, it takes 6 to 8 weeks to get a liquor licence in Manitoba.Before obtaining a liquor licence, the property must be properly zoned and community approvalmust be given for the intended use. A liquor licence cannot be issued without the prior approvalof all government departments, including zoning, building code, health and fire. To obtain anapplication guide, contact the Manitoba Liquor Control Commission Licensing Department at204-474-5630 or http://www.mlcc.mb.ca/e/home-en.WorkSafeNB (New Brunswick):Employers having 3 or more workers are required to register for coverage with WorkSafeNB,which administers no-fault workplace accident and disability insurance for employers and theirworkers, funded through employer assessments. You may complete an application online athttp://www.worksafenb.ca/index_e.asp or by calling 1-800-222-9775.Workers Compensation Board (Manitoba):Employers having employees in Manitoba may be required to register for coverage with theWorker’s Compensation Board of Manitoba (“WCB”) pursuant to the Workers CompensationAct. To determine eligibility and/or to register for coverage, contact the WCB at 1-800-362-3340or visit http://www.wcb.mb.ca/purchase-wcb-coverage.Individual municipalities may have additional licensing requirements which you must satisfy.Due to the large number of municipalities in Manitoba, Ontario, New Brunswick, and PrinceEdward Island, we do not provide specific information for each municipality. You must identifyand obtain the licences required by the municipality in which the <strong>franchise</strong>d hotel will be located.ARTICLE 18PERSONAL PARTICIPATION IN THE FRANCHISED BUSINESS, INCLUDING SECURITYINTERESTS AND PERSONAL GUARANTIESWhether you are an individual, corporation, limited liability company, partnership or other entity,you are at all times responsible for the management of the hotel’s business. You may fulfill thisresponsibility only by providing (i) qualified and experienced management, satisfactory to us,{000011-999987 00196628.DOCX; 2} 57September 2012 HGI (Canada)


which may be a third party management company (the “Management Company”), and (ii) ageneral manager (the “General Manager”), satisfactory to us (collectively, the “Management”),which we have approved in writing at least 6 months before your hotel opens. However, youmay not enter into any lease, management agreement or other similar arrangement for theoperation of the hotel or any part of the hotel with any person or entity without first obtaining ourwritten consent. To be approved by us as the operator of the hotel, we must consider you, anyproposed Management Company and any proposed General Manager to be qualified tomanage the hotel. We may refuse to approve you, any proposed Management Company or anyproposed General Manager which, in our reasonable business judgment, is inexperienced orunqualified in managerial skills or operating capacity or capability, or is unable to adhere fully tothe obligations and requirements of the Franchise Agreement. We reserve the right to notapprove a Competitor (defined below), or any entity that is the exclusive manager for aCompetitor through itself or an affiliate, to manage the hotel. If your Management Companybecomes a Competitor, or if in our sole judgment your Management Company or GeneralManager becomes unsuitable to manage your hotel, you will have 90 days to retain a qualifiedsubstitute Management Company or General Manager that we approve.A “Competitor” means any individual or entity that at any time during the license term, whetherdirectly or through an affiliate, owns in whole or in part or is the licensor or franchisor of aCompeting Brand, irrespective of the number of hotels owned, licensed or <strong>franchise</strong>d by theCompetitor under such brand name. A Competitor does not include an individual or entity that(i) is a <strong>franchise</strong>e of a Competing brand; (ii) manages a Competing Brand hotel, so long as theindividual or entity is not the exclusive manager of the Competing Brand; or (iii) owns a minorityinterest in a Competing Brand, so long as neither that individual or entity nor any of its affiliatesis an officer, director, or employee of the Competing Brand, provides services (including as aconsultant) to the Competing Brand, or exercises, or has the right to exercise, control over thebusiness decisions of the Competing Brand. A “Competing Brand” means a hotel brand or tradename that, in our sole business judgment, competes with the System or any System Hotel orNetwork Hotel.Any Management Company and General Manager must have the authority to perform all of yourobligations under the Franchise Agreement, including all indemnity and insurance obligations.After we approve the Management Company, we must then approve the individual who willserve as your General Manager and can require the General Manager and other personnel,such as your Director of Sales, to attend our training programs. (See Article 11)Instead of contracting with a Management Company, you may, with our prior written approval,operate the hotel. If that is the case, you must successfully complete our training program,unless we waive this requirement.We may determine that you are not qualified to operate the hotel, and if so, we will require youto retain a management company to operate the hotel. Your Management Company must beapproved by us.It is your sole responsibility and obligation to arrange for professional management andoperation of your hotel, and our training and approval is intended to familiarize you with basicrequirements under the Franchise Agreement and Manual for operating a <strong>Hilton</strong> Garden Innhotel, not to train or guaranty professional management.After a review of the financial information submitted with your Franchise Application and theproposed ownership of the hotel and real property, we determine guaranty requirements. Each{000011-999987 00196628.DOCX; 2} 58September 2012 HGI (Canada)


equired guarantor, who may include the spouse of a participant in the <strong>franchise</strong>, must sign aGuaranty, by which the guarantor assumes and agrees to discharge certain of the Franchisee'sobligations under the Franchise Agreement. In addition, we may require you to provide aGuaranty if you or any Equity Owner (as defined in the Franchise Agreement) pledge ormortgage the hotel or an Equity Interest (as defined in the Franchise Agreement) for a loan thatis made to other borrowers, cross-defaulted to other loans, secured by any other hotel(s) or realestate, and/or is not for the direct benefit of the hotel. If we send you a written notice of default,we may also require you to provide a Guaranty from a third party acceptable to us covering allof your obligations under the Franchise Agreement. If you are a resident of Alberta, a certificateunder the Guarantees Acknowledgement Act will need to be completed. A sample certificate isattached to our current form of Guaranty, which is attached as Exhibit D.We do not generally require that you grant us a security interest in your assets; however, if weoffer you an Incentive as described in Article 10, we may require a security interest in certain ofyour assets as a condition of the Incentive.If you are a business entity, the general manager need not have any equity interest in the<strong>franchise</strong>e entity.ARTICLE 19TERRITORYWe grant you a non-exclusive license to operate a Brand hotel during the term of the FranchiseAgreement at a specified location. There are no provisions in the standard FranchiseAgreement granting you a protected area or territory. You may face competition from otherlicenses, from hotels that we or our affiliates own, manage or <strong>franchise</strong>, or from other channelsof distribution or competitive brands that we or our affiliates control. The standard FranchiseAgreement permits us or the Entities, to own, license or operate any other business of anynature ("Other Businesses"), whether in the lodging or hospitality industry or not and whetherunder the Brand, or a competitive brand, or otherwise. We and the Entities have the right toengage in any Other Businesses, even if they compete with your hotel, the System, or theBrand, and whether we or the Entities start those businesses, or purchase, merge with, acquire,are acquired by, come under common ownership with or associate with, the Other Businesses.We may also: (a) modify the System by adding, altering or deleting elements of the System; (b)use or license to others all or part of the System; (c) use the facilities, programs, services and/orpersonnel used in connection with the System in Other Businesses; and (d) use the System, theBrand, and the Marks, in the Other Businesses. You acknowledge and agree that you have norights other than the non-exclusive right to use the System in operating a Brand hotel at the sitelicensed and subject to the terms under the Franchise Agreement and that you will not makeany claims, demands or damages arising from or related to any of these activities, which will notgive rise to any liability on our part, including but not limited to liability for claims for unfaircompetition, breach of contract, breach of any applicable implied covenant of good faith and fairdealing, or divided loyalty. The Entities means our present or future Affiliates and direct orindirect owners. “Other Businesses” means any business activity we or the Entities engage inother than the licensing of your hotel.We may, however, agree to give you certain specific territorial restrictions (the "Restricted AreaProvision") for an area surrounding the <strong>franchise</strong>d hotel and encompassing the immediatecompetitive market for the hotel as may be agreed by the parties (the “Restricted Area”). If weagree to give you a Restricted Area Provision for your New Development or Conversion, it willnormally be for an agreed time period, which is shorter than the term of the Franchise{000011-999987 00196628.DOCX; 2} 59September 2012 HGI (Canada)


Agreement (the “Restrictive Period”). We will not normally grant a Restricted Area Provision fora Change of Ownership or Re-licensing, although we will occasionally do so under certainunique circumstances. The following discussion applies where we have agreed to give you aRestricted Area Provision in your Franchise Agreement:1. Restricted Area. The boundaries of the Restricted Area will normally depend on therelevant market in the immediate area and competitive circumstances in the relevant market atthe time you sign the Franchise Agreement. The boundaries will vary in size and shape fromhotel to hotel. Boundaries will not be delineated according to any standard formula, but may bedelineated in various ways, including references to cities, metropolitan areas, counties or otherpolitical subdivisions, references to streets or highways, or references to an area encompassedwithin a radius of specified distance from the front door of the hotel.2. Restricted Area Provision. The Restricted Area Provision will typically restrict us, andthe Entities from operating, or authorizing someone else to operate, another System Hotelunder the Brand during the Restrictive Period and within the Restricted Area (except asdescribed in Paragraph 3 below).3. Exclusions from the Restricted Area Provision. The Restricted Area Provision willgenerally not apply to any products, services or businesses (other than a hotel or motel underthe Brand within the Restricted Area during the specified period), whether now or laterconstructed, owned, operated, managed, leased, <strong>franchise</strong>d or licensed by us, or an Entity, orany successors to such entities (by purchase, merger, acquisition or otherwise), including, butnot limited to, the following: (a) any non-“<strong>Hilton</strong>”-branded hotels, motels or <strong>inns</strong> of any kind; (b)except as expressly provided for in any Restricted Area provision, any other hotel under the“<strong>Hilton</strong>” brand name, including any <strong>Hilton</strong> full-service hotel or other full-service hotels, any <strong>Hilton</strong>Suites or other all-suites hotels, any <strong>Hilton</strong> Garden Inn or other limited service hotels, or anyHomewood Suites by <strong>Hilton</strong> or other extended-stay hotels; (c) any shared ownership propertiescommonly known as "vacation ownership" or "time-share ownership" or similar real estateproperties; (d) any gaming-oriented hotels or facilities; and (e) any hotel or hotels which aremembers of a chain or group of hotels (provided that such chain or group has or contains aminimum of four or more hotels in operation), all or substantially all, (but in no event less thanfour hotels) of which are (in a single transaction with a single seller or transferor) after the dateof this Disclosure Document, owned, operated, acquired, leased, managed, <strong>franchise</strong>d orlicensed by, or merged with, any entity acquired by, or merged with, or joined through amarketing agreement with, us or HWI or any of our affiliates (or the operation of which istransferred to us or an Entity, including any other Network hotels).4. Restrictive Period. The Restrictive Period will normally be for an agreed time period.Generally, this period will be shorter than the term of the Franchise Agreement, usually tied to aspecified number of years from the date your Franchise Application was approved. In somecases, the Restrictive Period may reduce in geographic scope after an agreed time period. Thecontinuation of the Restrictive Period will not depend on your achieving any particular salesvolume or market penetration. An increase in population in the Restrictive Area will not affect itand there are no other circumstances when your Restrictive Area may be altered. Historically,we have extended the Restrictive Period for the full term of the Franchise Agreement; however,we do not intend to do so in the future.IMPORTANT NOTES: A Restricted Area Provision will not give you protection from previouslyexisting hotels owned, managed or licensed us or an Entity or their predecessors, or from anyhotel site for which we or one of our affiliates or its predecessor have approved a Franchise{000011-999987 00196628.DOCX; 2} 60September 2012 HGI (Canada)


Application and/or signed a Franchise Agreement. In addition, a Restricted Area Provision willnot give you protection from any replacement hotel that replaces or will replace another suchexisting hotel or hotel site.There may currently be <strong>franchise</strong>d or company-owned or managed hotels operating under oneor more of the <strong>Hilton</strong> <strong>Worldwide</strong> Brands situated in or near your area. We and HWI mayestablish new <strong>franchise</strong>d, company-owned or company-managed hotels operating under one ormore of these brands in or near your area.Guest lodging properties operating through us, our affiliates and affiliates of Blackstone maycurrently or in the future be located in the market area of HWI’s affiliates. Some of our businessactivities in the lodging industry and related businesses, and those of our affiliates and ofBlackstone and its affiliates, may be competitive with your hotel and the System. We and/or ouraffiliates and/or Blackstone and/or its affiliates may own, operate, <strong>franchise</strong>, license, acquire orestablish, or serve as <strong>franchise</strong>e for, competitive guest lodging facilities or networks anywhere,including but not limited to use of a <strong>Hilton</strong> <strong>Worldwide</strong> Brand name alone or coupled with thedesignation “by <strong>Hilton</strong>”. We and/or our affiliates and/or Blackstone’s affiliates and/or funds mayalso furnish services, products, advice and support to guest lodging facilities, networks,properties or concepts located anywhere, in any manner we, Blackstone or our respectiveaffiliates determine. If your Franchise Agreement includes a Restricted Area Provision, it willonly limit us or our affiliates from establishing a hotel under the Brand within the RestrictedArea. We and/or any of our affiliates may be sold to or otherwise acquired by an existingcompetitor or newly formed entity which itself has established or may establish competitiveguest lodging facilities located anywhere. We and/or our affiliates may render services to hotelsowned, managed, operated, <strong>franchise</strong>d and/or licensed by Blackstone and/or its affiliates orfunds. Further, we and/or our affiliates and/or Blackstone and/or its affiliates may purchase,merge, acquire, or affiliate in any other way with any <strong>franchise</strong>d or non-<strong>franchise</strong>d network orchain of guest lodging facilities or any other business operating guest lodging facilitiesregardless of the location of that network, chain or other business’s facilities and that followingsuch activity we may operate, <strong>franchise</strong> or license those other facilities under any names ormarks anywhere regardless of the location of those businesses and/or facilities.5. Proximity Policies. Except as otherwise noted in this Article 19 and elsewhere in thisDisclosure Document, we do not have any policies which related to the proximity of your SystemHotel to such things as: (a) another System Hotel; (b) any other distributor or licensee using ourMarks; (c) a business or <strong>franchise</strong> owned or operated by us or our associate or affiliate thatdistributes similar goods or services under a different trademark, service mark, trade name, logoor advertising or other commercial symbol; (d) a <strong>franchise</strong> granted by us or our associate oraffiliate that distributes similar goods or services to those under a different trademark, servicemark, trade name, logo or advertising or other commercial symbol; (e) our outlet which may beestablished to distribute similar products or service under a different trademark, service mark,trade name or logo; or (f) our rights to conduct internet sales, telephone sales, catalogue salesor other forms of distance sales.We do not permit the relocation of <strong>franchise</strong>d hotels.{000011-999987 00196628.DOCX; 2} 61September 2012 HGI (Canada)


20.1 Existing FranchiseesARTICLE 20INFORMATION ON OTHER FRANCHISEESAll of the <strong>franchise</strong>es currently operating a <strong>Hilton</strong> Gardens Inn hotel in Canada and the UnitedStates are listed in Exhibit E. Included in this list are all of the <strong>franchise</strong>es currently operating inOntario, Alberta, Prince Edward Island, Manitoba, New Brunswick and Nova Scotia.20.2 Franchise Closures – Last Fiscal YearExhibit F is a list of the names, last known address and telephone numbers of each <strong>franchise</strong>e(including <strong>franchise</strong>es in Ontario, Alberta, Prince Edward Island, New Brunswick and NovaScotia, if any) who operated a <strong>franchise</strong> of the type being offered that has been terminated,cancelled, not renewed, reacquired or otherwise left the system during 2011.20.3 Franchise Closures – Last Three Fiscal YearsThe following chart lists information on <strong>franchise</strong>es in the franchisor’s total operating area whichhave been terminated, cancelled, not renewed, reacquired by the franchisor or have otherwiseleft the system in fiscal years 2009 through 2011.Location Year Outlets atStart ofYearUnitedStatesTable No. 1Status of Franchised OutletsFor Years 2009 to 2011<strong>Hilton</strong> Garden Inn HotelsOutletsOpenedTerminationsNon-RenewalsReacquiredbyFranchisorCeasedOperations-OtherReasonsOutlets atEnd ofYear2009 400 57 0 0 0 0 4572010 457 17 0 0 0 0 4742011 474 19 2 0 0 0 491Canada 2009 15 4 0 0 0 0 192010 19 0 0 0 0 0 192011 19 2 0 0 0 0 21Total 2009 415 61 0 0 0 0 4762010 476 17 0 0 0 0 4932011 493 21 2 0 0 0 512Location Year Outlets atStart ofYearUnitedStatesTable No. 2Status of Company-Owned OutletsFor Years 2009 to 2011<strong>Hilton</strong> Garden Inn HotelsOutletsOpenedOutletsReacquired fromFranchiseeOutletsClosedOutlets SoldtoFranchiseeOutlets atEnd ofYear2009 2 0 0 0 0 22010 2 0 0 0 0 22011 2 0 0 0 0 2{000011-999987 00196628.DOCX; 2} 62September 2012 HGI (Canada)


Location Year Outlets atStart ofYearOutletsOpenedOutletsReacquired fromFranchiseeOutletsClosedOutlets SoldtoFranchiseeOutlets atEnd ofYearCanada 2009 0 0 0 0 0 02010 0 0 0 0 0 02011 0 0 0 0 0 0Total 2009 2 0 0 0 0 22010 2 0 0 0 0 22011 2 0 0 0 0 2ARTICLE 21AGREEMENTS RELATING TO THE FRANCHISEThe following contracts are attached and made a part of this Disclosure Document:Exhibit AExhibit BExhibit CExhibit DExhibit GFranchise Agreement (with Addendum)Computer System Agreement (HITS Agreement)Franchise ApplicationGuaranty of Franchise AgreementVoluntary Termination AgreementThese exhibits are SAMPLES ONLY and are not for signature. These documents are notexhaustive and may vary significantly from province to province and from transaction totransaction.ARTICLE 22TERMINATIONThe following chart summarizes the provisions in the Franchise Agreement and relatedagreements dealing with the termination of the <strong>franchise</strong>. These summaries are presented inplain language and do not affect, replace or supersede the cited provisions in the relevantagreement. Where indicated in the Franchise Agreement, we may unilaterally amend certainterms or conditions of the Franchise Agreement.22.1 TerminationDocument Section SummaryFranchiseAgreement11.1 You must immediately inform us of any proposed taking of any portion ofthe hotel by eminent domain, and we may terminate the FranchiseAgreement on notice to you, and will release you from the obligation toFranchiseAgreementpay Liquidated Damages.11.2. You must notify us if the hotel is damaged by fire or other casualty. If thecasualty requires closing of the hotel, you may choose to repair orrebuilding according to Standards, not later than 18 months after theclosing. If you elect not to repair or rebuild the hotel after a condemnationor casualty to the hotel, we may terminate the <strong>franchise</strong> agreement onnotice to you. We will release you from the obligation to pay LiquidatedDamages as long as you and your Affiliates do not operate a hotel at thesite within 3 years after the termination.{000011-999987 00196628.DOCX; 2} 63September 2012 HGI (Canada)


Document Section SummaryFranchiseAgreement14.1 We may terminate the Franchise Agreement by written notice to you atany time before its expiration on any of the following grounds: (1)you fail topay us any sums due and owing to us or the Entities within the cure periodin the notice (at least 10 days); (2) you fail to comply with any provision ofthis Agreement, the Manual or any System Standard and do not cure thatdefault within the cure period in the notice (at least 30 days); or (3) you donot purchase or maintain required insurance or do not reimburse us for ourpurchase of insurance on your behalf within the cure period in the noticeFranchiseAgreement(at least 10 days).14.2 We may terminate the Franchise Agreement immediately on notice to you,without give you any opportunity to cure the default if: (1) after curing anymaterial breach, you engage in the same non-compliance within anyconsecutive 24 month period, whether or not the non-compliance iscorrected after notice, which pattern of non-compliance in and of itself willbe deemed material; (2) we send you 3 notices of material default in any12-month period, regardless of whether the defaults have been cured;(3) you or any Guarantor fail to pay debts as they become due or admit inwriting your inability to pay your debts or you make a general assignmentfor the benefit of your creditors; (4) you file a voluntary petition inbankruptcy or any pleading seeking any reorganization, liquidation, ordissolution under any law, or you admit or fail to contest the materialallegations of any such pleading filed against you or the hotel, and theaction results in the entry of an order for relief against you under theBankruptcy Code, the adjudication of you as insolvent, or the abatement ofthe claims of creditors of you or the hotel under any law; or you have anorder entered against you appointing a receiver for the hotel or asubstantial part of your or the hotel’s assets; or you make an assignmentfor the benefit of creditors, or similar disposition of the assets of the hotel;(5) you lose possession or the right to possession of all or a significantpart of the hotel or hotel Site, whether through foreclosure, foreclosure ofany lien, trust deed, or mortgage, loss of lease, or for any other reason;(6) you fail to operate the hotel for 5 consecutive days, unless the failure tooperate is due to fire, flood, earthquake or similar causes beyond yourcontrol, provided that you have taken reasonable steps to minimize theimpact of such events; (7) you contest in any court or proceeding ourownership of the System or any part of the System or the validity of any ofthe Marks; (8) you or any Equity Owners with a controlling Equity Interestare or have been convicted of a felony or any other offense or conduct, ifwe determine in our business judgment it is likely to adversely reflect on oraffect the hotel, the System, us and/or any Entity; (9) you concealrevenues, maintain false books and records of accounts, submit falsereports or information to us or otherwise attempt to defraud us; (10) you oryour affiliate become a Competitor without our prior written consent;(11) you Transfer any interest in yourself, the Franchise Agreement, thehotel or the hotel Site, other than in compliance with the FranchiseAgreement; (12) you or a Guarantor become a Specially DesignatedNational or Restricted or Blocked Person or are owned or controlled by aSpecially Designated National or Restricted or Blocked Person orotherwise breach the representations in the Franchise Agreement;(13) information involving you or your affiliates, whether provided by you orobtained through our own investigation, discloses facts concerning you oryour affiliates, including your or your affiliates’ respective officers,directors, shareholders, partners or members, and/or the hotel, or title tothe property over which the hotel is constructed or any other property usedby the hotel, including leased commercial space, which, in our business{000011-999987 00196628.DOCX; 2} 64September 2012 HGI (Canada)


Document Section Summaryjudgment, is likely to adversely reflect on or affect in any manner, anygaming licenses or permits held by the Entities or the then current statureof any of the Entities with any gaming commission, board, or similargovernmental or regulatory agency, or the reputation or business of any ofthe Entities; (14) any Guarantor breaches its guaranty to us; or (15) athreat or danger to public health or safety results from the construction,maintenance, or operation of the hotel.FranchiseAgreementFranchiseAgreement14.3 If you fail to cure within the specified cure period, we may delaytermination but suspend the hotel from the Reservation Service and anyreservation and/or website services provided through or by us, and divertreservations for your hotel to any System or Network hotels; remove thelisting of the hotel from any directories or advertising we publish; disableall or any part of the software provided to you and/or suspend any one ormore of the information technology and/or network services that weprovide or support; and charge you for costs related to suspending ordisabling your right to use any software systems or technology weprovided to you, together with intervention or administrative fees.14.4 If the <strong>franchise</strong> agreement terminates before the expiration date set forthin the Agreement you will pay us Liquidated Damages.Liquidated damages for post-opening premature termination are $3,600for each authorized guest room if we terminate the Franchise Agreementbefore the 2 nd anniversary of the Opening Date. If we terminate theFranchise Agreement after the 2 nd anniversary but before the 5 thanniversary, you will owe us an amount equal to the sum of the MonthlyRoyalty Fees due to us for the previous 24 months, divided by 24, andmultiplied by 60. If we terminate the Franchise Agreement within 60months of the Expiration Date of the Term, you will owe us an amountequal to the sum of the Monthly Royalty Fees due to us for the previous 24months, divided by 24, and multiplied by the number of months remainingin the Term.Liquidated damages for unauthorized opening are $5,000 per day thatyour hotel is open without our written authorization to open, plus our costs,including attorneys’ fees.FranchiseAgreementFranchiseAgreementLiquidated damages for pre-opening premature termination is $3,000 foreach authorized guest room if we terminate the Franchise Agreementbefore you open because you default or because you terminate theFranchise Agreement without cause, or if we terminate the FranchiseAgreement and you or any Guarantor enter into an agreement for or beginconstruction of a Competitor Brand within 1 year after termination.14.5 You are not authorized to terminate the Franchise Agreement beforeexpiration of the Term. If you unilaterally terminate the FranchiseAgreement without cause, it is a material breach of the FranchiseAgreement, and you must pay to us, on demand, Liquidated Damages, orwe may seek to recover actual damages in certain circumstances.14.6 On termination or expiration of the Agreement you must immediately:(1) pay all sums due and owing to us or any of the Entities, includingliquidated damages and any expenses incurred by us in obtaininginjunctive relief for the enforcement of this Agreement; (2) cease operatingthe hotel as a System hotel and cease using the System; (3) cease usingthe Marks, the Trade Name, and any confusingly similar names, marks,trade dress systems, insignia, symbols, or other rights, procedures, andmethods; deliver all goods and materials containing the Marks to us; make{000011-999987 00196628.DOCX; 2} 65September 2012 HGI (Canada)


Document Section Summaryany specified changes to the location as we may reasonably require forthis purpose, which will include removal of the signs, custom decorations,and promotional materials. (4) cease representing yourself as then orformerly a System hotel or affiliated with the Licensed Brand or theNetwork; (5) return all copies of the Manual and any other ProprietaryInformation to us; (6) cancel all assumed name or equivalent registrationsrelating to your use of any Mark, notify the telephone company and alllisting agencies and directory publishers including Internet domain namegranting authorities, Internet service providers, global distribution systems,and web search engines of the termination or expiration of your right touse the Marks, the Trade Name, and any telephone number, anyclassified or other telephone directory listings, Internet domain names,uniform resource locators, website names, electronic mail addresses andsearch engine metatags and keywords associated with the hotel, andauthorize their transfer to us; and (7) irrevocably assign and transfer to us(or to our designee) all of your right, title and interest in any domain namelistings and registrations that contain any reference to our Marks, System,Network or Licensed Brand; notify the applicable domain name registrarsof the termination of your right to use any domain name or Sitesassociated with the Marks or the Licensed Brand; and authorize andinstruct the cancellation of the domain name, or transfer of the domainname to us (or our designee), as we specify; delete all references to ourMarks, System, Network or Licensed Brand from any Sites you own,maintain or operate beyond the expiration or termination of the FranchiseAgreement.HITSAgreementHITSAgreementHITSAgreementHITSAgreementFranchiseApplicationVoluntaryTerminationAgreement5(a)5(b)5(c)5(e)N/AN/A22.2 RenewalWe can terminate the HITS Agreement if we terminate the FranchiseAgreement or any other agreement that allows you to operate the hotel,and you have no right to cure once the Franchise Agreement terminates.We can terminate the HITS Agreement if you default and fail to cure yourdefault within 10 days after notice from us.You will be deemed in default if you fail to pay us or breach any othermaterial provision of the HITS Agreement.On termination you must stop using our software and related documents,return all copies to us, and certify to us that you have done so.On default, instead of terminating, we may institute an interim remedy, asdescribed above in the summary of Section 14.1 of the FranchiseAgreement.The Franchise Application Fee submitted with the Franchise Application isnon-refundable on our approval of the Franchise Application. If we do notapprove the Franchise Application, we will retain $7,500 and return thebalance of the Franchise Application Fee to you, without interest.The parties may agree to terminate the Franchise Agreement.The following chart summarizes the provisions in the Franchise Agreement and the OtherAgreements dealing with the renewal of the <strong>franchise</strong>. These summaries are presented in plainlanguage and do not affect, replace or supersede the cited provisions in the relevant agreement.{000011-999987 00196628.DOCX; 2} 66September 2012 HGI (Canada)


Document Section SummaryFranchise 3 The Franchise Agreement is non-renewable.AgreementHITSAgreement8(f) The HITS Agreement automatically renews after the initial 3 year term foradditional 3 year terms unless we notify you otherwise.22.3 TransferThe following chart summarizes the provisions in the Franchise Agreement and the OtherAgreements dealing with the transfer of the <strong>franchise</strong>. These summaries are presented in plainlanguage and do not affect, replace or supersede the cited provisions in the relevant agreement.Document Section SummaryFranchise 13.1 There are no restrictions on our right to assign or transfer.AgreementFranchiseAgreement13.2.1 Any sale, lease, assignment, spin-off, transfer, or other conveyance of adirect or indirect legal or beneficial interest, including a transfer of aninterest the hotel, the Franchise Agreement, the site on which the hotel islocated or any direct or indirect Equity Interest (as defined in the FranchiseAgreement). You must give written notice and obtain our consent for alltransfers unless the transfer does not result in a change of control of you,the hotel or the hotel site and (1) the interests are privately-held, andimmediately after the transaction, the transferee will own less than 25% ofthe equity Interest in you; or (2) the equity interests are publicly traded; or(3) the equity interests are in controlled fund entities. You may nottransfer to any Specially Designated National, Restricted or BlockedFranchiseAgreementFranchiseAgreementFranchiseAgreementFranchiseAgreementPerson or a Competitor.13.2.2 Permitted Transfers: you must give 60 days’ written notice, obtain ourconsent, follow our then-current procedure for processing PermittedTransfers; sign documents required by us, and pay a processing fee for allTransfers to Affiliates, family member or trust; on death, and privately-heldequity interests if no more than 25% of equity interests changes hands.13.2.3 Change of Control: you must give 60 days’ written notice and provideany information we may require in order consent to the Transfer, pay aprocessing fee of $5,000; not be in default; pay all amount due to us andthe Entities through Closing; execute our then-current form of voluntarytermination agreement, including a general release; conclude any suit,action or proceeding that is pending or threatened against you, us or anyEntity with respect to the Hotel, or provide adequate security; proposedtransferee meets our then-current business requirements for new<strong>franchise</strong>es, including credit, background investigation, operationsexperience, prior business dealings, and other relevant factors; proposedtransferee submits a Change of Ownership Franchise Application, paysour then-current Franchise Application Fee, signs our then-current form ofFranchise Agreement and agrees to our request for upgrades to the hotel(which may include payment of a PIP fee); and the transferee’s guarantorssign our then-current form of Guaranty of Franchise Agreement.13.2.4 Public Offering/Private Placement. You must give 60 days’ advancenotice; pay a $5,000 processing fee when you submit the request, pay anyadditional costs we may incur; follow our instructions about the use of theMarks and disclosure; and indemnify us from any claims related to theoffer or sale of your securities.13.2.5 Mortgages and Pledges to Lending Institutions. You or an EquityOwner may mortgage or pledge the hotel or an Equity Interest to a lender{000011-999987 00196628.DOCX; 2} 67September 2012 HGI (Canada)


Document Section Summarythat finances the acquisition, development or operation of the hotel,without notifying us or obtaining our consent, if (i) you or the applicableEquity Owner are the sole borrower, and (ii) the loan is not secured by anyother hotels or other collateral. You must notify us of any other proposedmortgage or pledge, including any collateral assignment of thisAgreement, and obtain our consent, which we may withhold in ourbusiness judgment. We will evaluate the proposed mortgage or pledgeaccording to our then-current procedure and standards for processingsuch requests. As a condition to our consent, we may require that you(and/or the Equity Owner) and the lender execute a “lender comfort letter”agreement in a form satisfactory to us that describes our requirements onforeclosure, and may include an estoppel and general release of claimsthat you or the Equity Owner may have against us, the Entities, andrelated persons. We may charge a fee for our review of a proposedmortgage or pledge and for the processing of a lender comfort letter.FranchiseAgreementHITSAgreement13.2.6 Commercial Leases. You may lease or sublease commercial space inthe hotel, or enter into concession arrangements for operations inconnection with the hotel, in the ordinary course of business, subject toour right to review and approve the nature of the proposed business andthe proposed brand and concept, all in keeping with our then currentStandards for System hotels.22 We have the right to assign or transfer the HITS Agreement and any of ourobligations to our parent, subsidiary, or affiliated entity if the assigneeagrees to assume our obligations.You cannot assign or transfer the HITS Agreement without our writtenconsent.Guaranty 1 The guarantor’s liability under the Guaranty will continue until all of theguarantor’s obligations have been satisfied, and will not be affected by atransfer of the hotel.ARTICLE 23ALTERNATIVE DISPUTE RESOLUTION(APPLICABLE ONLY IN THE PROVINCE OF ONTARIO)The following statement is required by the Arthur Wishart Act to be included in this DisclosureDocument:“Mediation is a voluntary process to resolve disputes with the assistance of an independent thirdparty. Any party may propose mediation or other dispute resolution process in regard to adispute under the Franchise Agreement, and the process may be used to resolve the dispute ifagreed to by all parties.”ARTICLE 24NOTICE OF RESCISSION AND EFFECT OF CANCELLATION IN ALBERTA(APPLICABLE ONLY IN THE PROVINCE OF ALBERTA)Notice of Rescission and Effect of CancellationSections 13 and 14 of the Alberta Franchises Act are set forth below:{000011-999987 00196628.DOCX; 2} 68September 2012 HGI (Canada)


Sec. 13. Failure to Give Disclosure Document.If a franchisor fails to give a prospective <strong>franchise</strong>e the DisclosureDocument by the time referred to in section 4 1 of the AlbertaFranchises Act, the prospective <strong>franchise</strong>e may rescind all the<strong>franchise</strong> agreements by giving a notice of cancellation to thefranchisor or its associate, as the case may be,(a) no later than 60 days after receiving the Disclosure Document,or(b) no later than 2 years after the <strong>franchise</strong>e is granted the<strong>franchise</strong>,whichever occurs first.Sec. 14. Effect of Cancellation.(1) A notice of cancellation given under section 13 operates(a) to cancel the <strong>franchise</strong> agreements, or(b) in the case of an agreement that is an offer to purchase, towithdraw the offer to purchase.The franchisor, or its associate, as the case may be, must, within30 days of receiving a notice of cancellation under section 13,compensate the <strong>franchise</strong>e for any net losses that the <strong>franchise</strong>ehas incurred in acquiring, setting up and operating the <strong>franchise</strong>dbusiness.ARTICLE 25RIGHT OF ACTION FOR DAMAGES IN ALBERTA(APPLICABLE ONLY IN THE PROVINCE OF ALBERTA)Section 9 of the Alberta Franchises Act is as follows:Sec. 9. Misrepresentation in Disclosure Document.(1) If a <strong>franchise</strong>e suffers a loss because of a misrepresentation contained in aDisclosure Document, the <strong>franchise</strong>e has a right of action for damages againstany or all of the following:(a) the franchisor;1 Section 4(1) of the Alberta Franchises Act provides: A franchisor must give every prospective <strong>franchise</strong>e a copy ofthe franchisor’s Disclosure Document. Section 4(2) of the Alberta Franchises Act provides: The DisclosureDocument must be received by the prospective <strong>franchise</strong>e at least fourteen (14) days before (a) the signing by theprospective <strong>franchise</strong>e of any agreement relating to the <strong>franchise</strong>, or (b) the payment of any consideration by theprospective <strong>franchise</strong>e relating to the <strong>franchise</strong>, whichever is earlier.{000011-999987 00196628.DOCX; 2} 69September 2012 HGI (Canada)


(b) every person who signed the Disclosure Document.If a Disclosure Document contains a misrepresentation, a <strong>franchise</strong>e whopurchases a <strong>franchise</strong> to which the Disclosure Document relates is deemed tohave relied on the misrepresentation.ARTICLE 26ADDITIONAL DISCLOSURE APPLICABLE IN NEW BRUNSWICK PROVINCE ONLYDispute ResolutionSection 8 of the New Brunswick Franchises Act (the “Act”) describes a procedure for mediationof certain disputes between franchisors and <strong>franchise</strong>es. If either we or our <strong>franchise</strong>e deliversthe other a notice of dispute pursuant to subsection 8(1) of the Act, which is optional, we willfollow the procedure outlined in Section 8 of the Act and the regulations related to Section 8.Where any step in the procedure is optional, we reserve the right to decline to take that step.ARTICLE 27ADDITIONAL DISCLOSURE APPLICABLE IN MANITOBA PROVINCE ONLYDispute ResolutionThe Franchises Act (the “Act”) requires the following statement to be included in this DisclosureDocument:“Mediation is a voluntary process to resolve disputes with the assistance of an independent thirdparty. Any party may propose mediation or other dispute resolution process in regard to adispute under the <strong>franchise</strong> agreement, and the process may be used to resolve the dispute ifagreed to by all parties.”The <strong>franchise</strong> agreement does not contain any provisions related to arbitration, mediation or anyother alternative dispute resolution process.Receipt by FranchiseeExhibit J is a detachable receipt.ARTICLE 28RECEIPT BY FRANCHISEE{000011-999987 00196628.DOCX; 2} 70September 2012 HGI (Canada)


CERTIFICATE OF FRANCHISOR (ALBERTA)The information provided in this disclosure document, or in any changes made in respect of thisdisclosure document,(a)(b)contains no untrue information of a material fact;does not omit to state a material fact that is required to be stated; and(c) does not omit to state a material fact that needs to be stated in order for theinformation not to be misleading.DATED at McLean, Virginia, this th day of September, 2012.HILTON GARDEN INNS INTERNATIONALFRANCHISE LLCBy:Name: Karen Boring Satterlee, Vice PresidentBy:Na • m:e " "W1 cox, Assistant Secretary{000011-999987 00196597.DOC; 1 }


CERTIFICATE OF FRANCHISOR (MANITOBA)(Disclosure Document Regulation - The Franchises Act, ss. 2(3) and 2(4)This Disclosure Document(a) contains no untrue information, representation or statement, whether of a materialfact or otherwise; and(b) contains every material fact, document and other information that is requiredunder The Franchises Act and the Franchises Regulation.DATED at McLean, Virginia, this 2.Q th day of September, 2012.HILTON GARDEN INNS INTERNATIONALFRANCHISE LLCTitle:Vice PresidentBy:Printed Name:Title:Owen WilcoxAssistant Secretary{000011-003929 00196599.DOCX; 1}


CERTIFICATE OF FRANCHISOR (NEW BRUNSWICK)(Disclosure Document Regulation - Franchises Act, ss. 6, 8(2))This Disclosure Document of which this Certificate forms part(a) contains no untrue information, representation or statement, whether of a materialfact or otherwise;(b) contains all the statements, documents and information required by subsection5(4) of the Franchises Act;Act.(c) states, in addition, any material fact required by subsection 5(5) of the FranchisesDATED at McLean, Virginia, this ., _th day of September, 2012,HILTON GARDEN INNS INTERNATIONALFRANCHISE LLCName: Karen Boring Satterlee, Vice PresidentBy:Name: Owen Wilcox, Assistant SecretaryJ{000011-999987 00196601.DOCX; 1 }


This disclosure document:CERTIFICATE OF FRANCHISOR (ONTARIO)(a)contains no untrue information, representations or statements; and(b) includes every material fact, financial statement, statement and other informationrequired by the Arthur Wishart Act (Franchise Disclosure), 2000 and the Regulations thereunder.DATED at McLean, Virginia, this ¢____th day of September, 2012.HILTON GARDEN INNS INTERNATIONALFRANCHISE LLCBy:Name: Karen Boring Satterlee, Vice PresidentBy:Name: Owen Wilcox, Assistant Secretary{000011-999987 00196603.DOC; 1 }


CERTIFICATE OF FRANCHISOR (PRINCE EDWARD ISLAND)The information provided in this disclosure document, or in any changes made in respect of thisdisclosure document,(a)otherwise;contains no untrue information, representation or statement of a material fact or(b) does not omit a material fact that is required to be contained by the Act and theregulations made under it; and(c) does not omit a material fact that needs to be contained in order for thisDisclosure Document not to be misleading.DATED at McLean, Virginia, this ..(¢ th day of September, 2012.HILTON GARDEN INNS INTERNATIONALFRANCHISE LLCName: Karen Boring Satterlee, Vice PresidentBy:Name: Owen Wilcox, Assistant Secretary{000011-999987 00196604.DOC; 1 }


EXHIBIT A


EXHIBIT AFRANCHISE AGREEMENTENTER HOTEL NAME AND PROVINCE HERE{000011-999987 00193902.DOCX; 1}June 2012 HGI (Canada)


EXHIBIT ATABLE OF CONTENTS1.0 DEFINITIONS .................................................................................................................... 12.0 GRANT OF LICENCE ....................................................................................................... 72.1 Non-Exclusive License ........................................................................................... 72.2 Reserved Rights ...................................................................................................... 72.3 Restricted Area Provision ....................................................................................... 83.0 TERM ................................................................................................................................. 84.0 OUR RESPONSIBILITIES ................................................................................................ 84.1 Training ................................................................................................................... 84.2 Reservation Service ................................................................................................ 94.3 Consultation ............................................................................................................ 94.4 Marketing ................................................................................................................ 94.5 Inspections/Compliance Assistance ...................................................................... 104.6 Manual .................................................................................................................. 104.7 Equipment and Supplies ....................................................................................... 105.0 YOUR RESPONSIBILITIES ........................................................................................... 105.1 Operational and Other Requirements .................................................................... 106.0 HOTEL WORK ................................................................................................................ 146.1 Necessary Consents .............................................................................................. 146.2 Initial Hotel Work ................................................................................................. 146.3 Commencement and Completion of the Hotel Work ........................................... 156.4 Opening the Hotel ................................................................................................. 156.5 Performance of Agreement ................................................................................... 166.6 Hotel Refurbishment and Room Addition ............................................................ 167.0 STAFF AND MANAGEMENT OF THE HOTEL .......................................................... 178.0 PAYMENT OF FEES ....................................................................................................... 178.1 Monthly Fees ........................................................................................................ 178.2 Calculation and Payment of Fees .......................................................................... 178.3 Other Fees ............................................................................................................. 188.4 Taxes ..................................................................................................................... 188.5 Application of Fees ............................................................................................... 199.0 PROPRIETARY RIGHTS ................................................................................................ 199.1 Our Proprietary Rights .......................................................................................... 199.2 Trade Name, Use of the Marks ............................................................................. 209.3 Use of Trade Name and Marks ............................................................................. 209.4 Trade mark Disputes ............................................................................................. 209.5 Web Sites .............................................................................................................. 219.6 Covenant ............................................................................................................... 21{000011-999987 00193902.DOCX; 1} iJune 2012 HGI (Canada)


EXHIBIT A10.0 REPORTS, RECORDS, AUDITS, AND PRIVACY ....................................................... 2210.1 Reports .................................................................................................................. 2210.2 Maintenance of Records ....................................................................................... 2210.3 Audit ..................................................................................................................... 2210.4 Ownership of Information..................................................................................... 2310.5 Privacy and Data Protection.................................................................................. 2311.0 CONDEMNATION AND CASUALTY .......................................................................... 2311.1 Condemnation ....................................................................................................... 2311.2 Casualty................................................................................................................. 2311.3 No Extensions of Term ......................................................................................... 2412.0 NOTICE OF INTENT TO MARKET .............................................................................. 2413.0 TRANSFERS .................................................................................................................... 2413.1 Our Transfer .......................................................................................................... 2413.2 Your Transfer ........................................................................................................ 2414.0 TERMINATION ............................................................................................................... 2814.1 Termination with Opportunity to Cure ................................................................. 2814.2 Immediate Termination by Us .............................................................................. 2814.3 Suspension Interim Remedies ............................................................................... 3014.4 Liquidated Damages on Termination .................................................................... 3014.5 Actual Damages Under Special Circumstances .................................................... 3114.6 Your Obligations on Termination or Expiration ................................................... 3115.0 INDEMNITY .................................................................................................................... 3216.0 RELATIONSHIP OF THE PARTIES .............................................................................. 3416.1 No Agency Relationship ....................................................................................... 3416.2 Notices to Public Concerning Your Independent Status....................................... 3417.0 MISCELLANEOUS ......................................................................................................... 3417.1 Severability and Interpretation .............................................................................. 3417.2 Governing Law ..................................................................................................... 3417.3 Exclusive Benefit .................................................................................................. 3517.4 Entire Agreement .................................................................................................. 3517.5 Amendment and Waiver ....................................................................................... 3517.6 Consent; Business Judgment................................................................................. 3517.7 Notices .................................................................................................................. 3617.8 General Release .................................................................................................... 3617.9 Remedies Cumulative ........................................................................................... 3617.10 Economic Conditions Not a Defense .................................................................... 3617.11 Representations and Warranties ............................................................................ 3617.12 Counterparts .......................................................................................................... 3717.13 Restricted Persons and Anti-bribery Representations and Warranties ................. 3717.14 Attorneys’ Fees and Costs .................................................................................... 3817.15 Interest................................................................................................................... 38{000011-999987 00193902.DOCX; 1} iiJune 2012 HGI (Canada)


EXHIBIT A17.16 Successors and Assigns ......................................................................................... 3817.17 Our Delegation of Rights and Responsibility ....................................................... 3817.18 Currency ................................................................................................................ 3817.19 Not Withhold Payment ......................................................................................... 3817.20 Quebec Rider ........................................................................................................ 3817.21 Privacy .................................................................................................................. 3918.0 WAIVER OF JURY TRIAL AND PUNITIVE DAMAGES ........................................... 39ADDENDUM TO FRANCHISE AGREEMENT{000011-999987 00193902.DOCX; 1} iiiJune 2012 HGI (Canada)


EXHIBIT AFRANCHISE AGREEMENTThis Franchise Agreement between <strong>Hilton</strong> Garden Inns International Franchise LLC (“we,”“us,” “our” or “Franchisor”) and the Franchisee (“you,” “your” or “Franchisee”) set forth inthe Addendum attached to this Agreement, is dated as of the Effective Date. We and you maycollectively be referred to as the “Parties.”INTRODUCTIONWe are a subsidiary of <strong>Hilton</strong> <strong>Worldwide</strong>. <strong>Hilton</strong> <strong>Worldwide</strong> and its Affiliates own, licence,lease, operate, manage and provide various services for the Network. We are authorized to grantlicences for selected, first-class, independently owned or leased hotel properties, to operate underthe Brand. You have expressed a desire to enter into this Agreement with us to obtain a licenceto use the Brand in the operation of a hotel at the address or location described in the Addendum.NOW, THEREFORE, in consideration of the premises and the undertakings and commitments ofeach party to the other party in this Agreement, the Parties agree as follows:1.0 DEFINITIONSThe following capitalized terms will have the meanings set forth after each term:“Affiliate” means any natural person or firm, corporation, partnership, limited liability company,association, trust or other entity which, directly or indirectly, controls, is controlled by, or isunder common Control with, the subject entity.“Agreement” means this Franchise Agreement, including any exhibits, attachments andaddenda.“Brand” means the brand name set forth in the Addendum.“Change of Ownership Application” means the application that is submitted to us by you orthe Transferee for a new <strong>franchise</strong> agreement in connection with a Change of OwnershipTransfer.“Change of Ownership Transfer” means any proposed Transfer that results in a change ofControl of Franchisee, the Hotel, or the Hotel Site and is not otherwise permitted by thisAgreement, all as set out in Subsection 13.2.3.“Competing Brand” means a hotel brand or trade name that, in our sole business judgment,competes with the System, or any System Hotel or Network Hotel.“Competitor” means any individual or entity that, at any time during the Term, whether directlyor through an Affiliate, owns in whole or in part, or is the licensor or franchisor of a CompetingBrand, irrespective of the number of hotels owned, licenced or <strong>franchise</strong>d under such CompetingBrand name. A Competitor does not include an individual or entity that: (i) is a <strong>franchise</strong>e of a{000011-999987 00193902.DOCX; 1} 1June 2012 HGI (Canada)


EXHIBIT ACompeting Brand; (ii) manages a Competing Brand hotel, so long as the individual or entity isnot the exclusive manager of the Competing Brand; or (iii) owns a minority interest in aCompeting Brand, so long as neither that individual or entity nor any of its Affiliates is anofficer, director, or employee of the Competing Brand, provides services (including as aconsultant) to the Competing Brand, or exercises, or has the right to exercise, Control over thebusiness decisions of the Competing Brand.“Construction Commencement Date” means the date set out in the Addendum, if applicable,by which you must commence construction of the Hotel. For the Hotel to be considered underconstruction, you must have begun to pour concrete foundations for the Hotel or otherwisesatisfied any site-specific criteria for “under construction” set out in the Addendum.“Construction Work” means all necessary action for the development, construction, renovation,furnishing, equipping, acquisition of supplies and implementation of the Plans and Designs forthe Hotel.“Construction Work Completion Date” means the date set out in the Addendum, if applicable,by which you must complete construction of the Hotel.“Control” means the possession, directly or indirectly, of the power to direct or cause thedirection of the management and policies of an entity, or of the power to veto major policydecisions of an entity, whether through the ownership of voting securities, by contract, orotherwise.“Controlling Affiliate” means an Affiliate that directly or indirectly Controls the Hotel and/orControls the entity that Controls the Hotel.“Designs” means your plans, layouts, specifications, drawings and designs for the proposedfurnishings, fixtures, equipment, signs and décor of the Hotel that use and incorporate theStandards.“Effective Date” means the date set out in the Addendum on which this Agreement becomeseffective.“Entities” means our present or future Affiliates and direct or indirect owners.“Equity Interest” means any direct or indirect legal or beneficial interest in the Franchisee, theHotel and/or the Hotel Site.“Equity Owner” means the direct or indirect owner of an Equity Interest.“Expiration Date” has the meaning set forth in Section 3.“Force Majeure” means an event causing a delay in our or your performance that is not the faultof or within the reasonable control of the party claiming Force Majeure. Force Majeure includesfire, floods, natural disasters, Acts of God, war, civil commotion, terrorist acts, any governmental{000011-999987 00193902.DOCX; 1} 2June 2012 HGI (Canada)


EXHIBIT Aact or regulation beyond such party’s reasonable control. Force Majeure does not include theFranchisee’s financial inability to perform, inability to obtain financing, inability to obtainpermits, licences or zoning variances or any other similar events unique to the Franchisee or theHotel or to general economic downturn or conditions.“General Manager” has the meaning set forth in Subsection 7.1.“Gross Receipts Tax” means any gross receipts, sales, use, excise, value added or any similartax.“Gross Rooms Revenue” means all revenues derived from the sale or rental of Guest Rooms(both transient and permanent) of the Hotel, including revenue derived from the redemption ofpoints or rewards under the loyalty programs in which the Hotel participates, amountsattributable to breakfast (where the guest room rate includes breakfast), and guaranteed no-showrevenue and credit transactions, whether or not collected, at the actual rates charged, lessallowances for any Guest Room rebates and overcharges, and will not include taxes collecteddirectly from patrons or guests. Group booking rebates, if any, paid by you or on your behalf tothird-party groups for group stays must be included in, and not deducted from, the calculation ofGross Rooms Revenue.“Guarantor” means the person or entity that guaranties your obligations under this Agreementor any of Your Agreements.“Guest Rooms” means each rentable unit in the Hotel generally used for overnight guestaccommodations, the entrance to which is controlled by the same key, provided that adjacentrooms with connecting doors that can be locked and rented as separate units are consideredseparate Guest Rooms. The initial number of approved Guest Rooms is set forth in theAddendum.“<strong>Hilton</strong> <strong>Worldwide</strong>” means <strong>Hilton</strong> <strong>Worldwide</strong>, Inc., a Delaware corporation.“Hotel” means the property you will operate under this Agreement and includes all structures,facilities, appurtenances, furniture, fixtures, equipment, and entry, exit, parking and other areaslocated on the Hotel Site we have approved for your business or located on any land we approvein the future for additions, signs, parking or other facilities.“Hotel Site” means the real property on which the Hotel is located or to be located, as approvedby us.“Hotel Work” means Construction Work and/or Renovation Work, as the case may be.“Indemnified Parties” means us and the Entities and our and their respective predecessors,successors and assigns, and the members, officers, directors, employees, managers, and agents.“Information” means all information we obtain from you or about the Hotel or its guests orprospective guests under this Agreement or under any agreement ancillary to this Agreement,{000011-999987 00193902.DOCX; 1} 3June 2012 HGI (Canada)


EXHIBIT Aincluding agreements relating to the computerized reservation, revenue management, propertymanagement, and other systems we provide or require, or otherwise related to the Hotel.Information includes, but is not limited to, Operational Information, Proprietary Information, andPersonal Information.“Interim Remedy” has the meaning set forth in Subsection 14.3.“Laws” means all public laws, statutes, ordinances, by-laws, orders, rules, regulations, permits,licences, certificates, authorizations, directions and requirements of all governments andgovernmental authorities having jurisdiction over the Hotel, Hotel Site or over Franchisee tooperate the Hotel, which, now or hereafter, may apply to the construction, renovation,completion, equipping, opening and operation of the Hotel.“Licence” has the meaning set forth in Subsection 2.1.“Liquidated Damages” has the meaning set forth in Subsections 6.4.4 and 14.4.“Management Company” has the meaning set forth in Subsection 7.1.“Manual” means all written compilations of the Standards. The Manual may take the form ofone or more of the following: one or more looseleaf or bound volumes; bulletins; notices;videos; CD-ROMS and/or other electronic media; online postings; e-mail and/or electroniccommunications; facsimiles; or any other medium capable of conveying the Manual’s contents.“Marks” means the Brand and all other copyrights, trade marks, trade dress, logos, insignia,emblems, symbols and designs (whether registered or unregistered), slogans, distinguishingcharacteristics, business names, domain names and trade names used in the System.“Monthly Fees” means, collectively, the Monthly Program Fee and the Monthly Royalty Fee,each of which is set forth in the Addendum.“Monthly Program Fee” means the fee we require from you in Subsection 8.1, which is setforth in the Addendum.“Monthly Royalty Fee” means the fee we require from you in Subsection 8.1, which is set forthin the Addendum.“Network” means the hotels, <strong>inns</strong>, conference centres, time-share properties and otheroperations that <strong>Hilton</strong> <strong>Worldwide</strong> and its subsidiaries own, licence, lease, operate or manage nowor in the future.“Network Hotel” means any hotel, inn, conference center, time-share property or other similarfacility within the Network.“Opening Date” means the day on which we authorize you to make available the facilities,Guest Rooms or services of the Hotel to the general public under the Brand.{000011-999987 00193902.DOCX; 1} 4June 2012 HGI (Canada)


EXHIBIT A“Operational Information” means all information concerning the Monthly Fees, other revenuesgenerated at the Hotel, room occupancy rates, reservation data and other financial and nonfinancialinformation we require.“Other Business(es)” means any business activity we or the Entities engage in, other than thelicensing of the Hotel.“Other Hotels” means any hotel, inn, lodging facility, conference center or other similarbusiness, other than a System Hotel or a Network Hotel.“Permitted Transfer” means any Transfer by you or your Equity Owners as specified inSection 13.2 of this Agreement.“Person(s)” means a natural person or entity.“Personal Information” means any information that: (i) can be used (alone or when used incombination with other information within your control) to identify, locate or contact anindividual; or (ii) pertains in any way to an identified or identifiable individual. PersonalInformation can be in any media or format, including computerized or electronic records as wellas paper-based files.“PIP” means product improvement plan.“PIP Fee” means the fee we charge for creating a PIP as specified in Section 8.3.“Plans” means your plans, layouts, specifications, and drawings for the Hotel that use andincorporate the Standards.“Principal Mark” is the Mark identified as the Principal Mark in the Addendum.“Privacy Laws” means any <strong>international</strong>, national, federal, provincial, state, or local law, code,rule or regulation that regulates the processing of Personal Information in any way, includingdata protection laws, laws regulating marketing communications and/or electroniccommunications, information security regulations and security breach notification rules.“Proprietary Information” means all information or materials concerning the methods,techniques, plans, specifications, procedures, data, systems and knowledge of and experience inthe development, operation, marketing and licensing of the System, including the Standards andthe Manuals, whether developed by us, you, or a third party.“Publicly Traded Equity Interest” means any Equity Interest that is traded on any securitiesexchange or is quoted in any publication or electronic reporting service maintained by theNational Association of Securities Dealers, Inc., or any of its successors.“Quality Assurance Re-Evaluation Fee” has the meaning set forth in Subsection 4.5.{000011-999987 00193902.DOCX; 1} 5June 2012 HGI (Canada)


EXHIBIT A“Renovation Commencement Date” means the date set out in the Addendum, if applicable, bywhich you must commence Renovation Work.“Renovation Work” means the renovation and/or construction work, including purchasingand/or leasing and installation of all fixtures, equipment, furnishings, furniture, signs, computerterminals and related equipment, supplies and other items that would be required of a newSystem Hotel under the Manual, and any other equipment, furnishings and supplies that we mayrequire for you to operate the Hotel as set out in any PIP applicable to the Hotel.“Renovation Work Completion Date” means the date set out in the Addendum, if applicable,by which you must complete Renovation Work.“Reports” mean daily, monthly, quarterly and annual operating statements, profit and lossstatements, balance sheets, and other financial and non-financial reports we require.“Reservation Service” means the reservation service we designate in the Standards for use bySystem Hotels.“Restricted Area Provision” has the meaning set forth in the Addendum. [INCLUDE ONLYIF RESTRICTED AREA PROVISION INCLUDED]“Restricted Person(s)” means: 1) the government of any country that is subject to an embargoimposed by the United States government; 2) Persons located in or organized under the laws ofany country that is subject to an embargo imposed by the United States government; 3) Personsordinarily resident in any country that is subject to an embargo imposed by the United Statesgovernment; and 4) Persons periodically identified by any government or legal authority underLaw as a Person with whom dealings and transactions by us or the Entities are prohibited orrestricted, including Persons designated on the U.S. Department of the Treasury’s Office ofForeign Assets Control (OFAC) List of Specially Designated Nationals and Other BlockedPersons (including terrorists and narcotics traffickers); and similar restricted party listings,including those maintained by other governments pursuant to applicable United Nations, regionalor national trade or financial sanctions.“Room Addition Fee” means a sum equal to the then-current Room Addition Fee charged fornew System Hotels multiplied by the number of Additional Guest Rooms you wish to add to theHotel in accordance with Subsection 6.6.3.“Securities” means any public offering, private placement or other sale of securities in theFranchisee, the Hotel or the Hotel Site.“Site” means domain names, the World Wide Web, the Internet, computer network/distributionsystems, or other electronic communications sites.“Standards” means all standards, specifications, requirements, criteria, and policies that havebeen and are in the future developed and compiled by us for use by you in connection with the{000011-999987 00193902.DOCX; 1} 6June 2012 HGI (Canada)


EXHIBIT Adesign, construction, renovation, refurbishment, appearance, equipping, furnishing, supplying,opening, operating, maintaining, marketing, services, service levels, quality, and qualityassurance of System Hotels, including the Hotel, and for hotel advertising and accounting,whether contained in the Manual or set out in this Agreement or other written communication.“System” means the elements, including know-how, that we designate to distinguish hotelsoperating worldwide under the Brand (as may in certain jurisdictions be preceded or followed bya supplementary identifier such as “by <strong>Hilton</strong>”) that provide to the consuming public a similar,distinctive, high-quality hotel service. The System currently includes: the Brand, the Marks, theTrade Name, and the Standards; access to a reservation service; advertising, publicity and othermarketing programs and materials; training programs and materials; and programs for ourinspection of the Hotel and consulting with you.“System Hotels” means hotels operating under the System using the Brand name.“Taxes” means any and all withholding, sales, use, excise, consumption, VAT and other similartaxes or duties, levies, fees, and assessments of whatsoever nature, including but not limited togoods and services taxes.“Term” has the meaning set forth in Section 3.0.“Trade Name” means the name of the Hotel set forth in the Addendum.“Transfer” means in all its forms, any sale, lease, assignment, spin-off, transfer, or otherconveyance of a direct or indirect legal or beneficial interest.“Transferee” means the proposed new <strong>franchise</strong>e resulting from a Transfer.“Your Agreements” means any other agreement between you and us or any of the Entitiesrelated to this Agreement, the Hotel and/or the Hotel Site.2.0 GRANT OF LICENCE2.1 Non-Exclusive Licence. We grant to you and you accept a limited, nonexclusiveLicence to use the Marks and the System during the Term at, and in connection with,the operation of the Hotel in accordance with the terms of this Agreement.2.2 Reserved Rights.2.2.1 This Agreement does not limit our right, or the right of the Entities, toown, licence or operate any Other Business of any nature, whether in the lodging or hospitalityindustry or not, and whether under the Brand, a Competing Brand, or otherwise. We and theEntities have the right to engage in any Other Businesses, even if they compete with the Hotel,the System, or the Brand, and whether we or the Entities start those businesses, or purchase,merge or amalgamate with, acquire, are acquired by, come under common ownership with, orassociate with, such Other Businesses.{000011-999987 00193902.DOCX; 1} 7June 2012 HGI (Canada)


EXHIBIT A2.2.2 We may also:2.2.2.1 add, alter, delete or otherwise modify elements of the System;2.2.2.2 use or licence to others all or part of the System;2.2.2.3 use the facilities, programs, services and/or personnel used inconnection with the System in Other Businesses; andBusinesses.2.2.2.4 use the System, the Brand and the Marks in the Other2.2.3 You acknowledge and agree that you have no rights to, and will not makeany claims or demands for, damages or other relief arising from or related to any of the foregoingactivities, and you acknowledge and agree that such activities will not give rise to any liability onour part, including liability for claims for unfair dealing, breach of contract, breach of anyapplicable implied covenant or duty of good faith or fair dealing.[INCLUDE ONLY IF RESTRICTED AREA PROVIDED:]2.3 Restricted Area Provision. The Restricted Area Provision is set forth in theAddendum.3.0 TERMThe Term shall begin on the Effective Date and will end, without further notice, on theExpiration Date set forth in the Addendum, unless terminated earlier under the terms of thisAgreement. You acknowledge and agree that this Agreement is non-renewable and that thisAgreement confers on you absolutely no rights of licence renewal or extension whatsoeverfollowing the Expiration Date.4.0 OUR RESPONSIBILITIESWe have the following responsibilities to you under this Agreement. We reserve the right tofulfill some or all of these responsibilities through one of the Entities or through unrelated thirdparties, in our sole business judgment. We may require you to make payment for any resultingservices or products directly to the provider.4.1 Training. We may specify certain required and optional training programs andprovide these programs at various locations. We may charge you for required training servicesand materials and for optional training services and materials we provide to you. You areresponsible for all travel, lodging and other expenses you or your employees incur in attendingthese programs.{000011-999987 00193902.DOCX; 1} 8June 2012 HGI (Canada)


EXHIBIT A4.2 Reservation Service. We will furnish you with the Reservation Service. TheReservation Service will be furnished to you on the same basis as it is furnished to other SystemHotels, subject to the provisions of Subsection 14.3 below.4.3 Consultation. We may offer consultation services and advice in areas such asoperations, facilities, and marketing. We may establish fees in advance, or on a project-byprojectbasis, for any consultation service or advice you request.4.4 Marketing.4.4.1 We will publish (either in hard copy or electronic form) and makeavailable to the traveling public a directory that includes System Hotels. We will include theHotel in advertising of System Hotels and in <strong>international</strong>, national and regional marketingprograms in accordance with our general practice for System Hotels.4.4.2 We will use your Monthly Program Fee to pay for various programs tobenefit the System, including:4.4.2.1 advertising, promotion, publicity, public relations, marketresearch, and other marketing programs;System Hotels;and support; and4.4.2.2 developing and maintaining directories of and Internet sites for4.4.2.3 developing and maintaining the Reservation Service systems4.4.2.4 administrative costs and overhead related to the administrationor direction of these projects and programs.4.4.3 We will have the sole right to determine how and when we spend thesefunds, including sole control over the creative concepts, materials and media used in theprograms, the placement and allocation of advertising, and the selection of promotionalprograms.4.4.4 We may enter into arrangements for development, marketing, operations,administrative, technical and support functions, facilities, programs, services and/or personnelwith any other entity, including any of the Entities or a third party.4.4.5 You acknowledge that Monthly Program Fees are intended for the benefitof the System and will not simply be used to promote or benefit any one System Hotel or market.We will have no obligation in administering any activities paid for with the Monthly ProgramFee to make expenditures for you that are equivalent or proportionate to your payments or toensure that the Hotel benefits directly or proportionately from such expenditures.{000011-999987 00193902.DOCX; 1} 9June 2012 HGI (Canada)


EXHIBIT A4.4.6 We may create any programs and allocate monies derived from MonthlyProgram Fees to any regions or localities, as we consider appropriate in our sole businessjudgment. The aggregate of Monthly Program Fees paid to us by System Hotels does notconstitute a trust or “advertising fund” and we are not a fiduciary with respect to the MonthlyProgram Fees paid by you and other System Hotels.4.4.7 We are not obligated to expend funds in excess of the amounts receivedfrom System Hotels. If any interest is earned on unused Monthly Program Fees, we will use theinterest before using the principal. The Monthly Program Fee does not cover your costs ofparticipating in any optional marketing programs and promotions offered by us in which youvoluntarily choose to participate. These Monthly Program Fees do not cover the cost ofoperating the Hotel in accordance with the Standards.4.5 Inspections/Compliance Assistance. We will administer a quality assuranceprogram for the System that may include conducting pre-opening and periodic inspections of theHotel and guest satisfaction surveys and audits to ensure compliance with the Standards. Youwill permit us to inspect the Hotel without prior notice to you to determine if the Hotel is incompliance with the Standards. You will cooperate with our representatives during theseinspections. You will then take all steps necessary to correct any deficiencies within the times weestablish. You may be charged a Quality Assurance Re-Evaluation Fee as set forth in theStandards. You will provide complimentary accommodations for the quality assurance auditoreach time we conduct a regular inspection or a special on-site quality assurance re-evaluationafter the Hotel has failed a regular quality assurance evaluation or to verify that deficienciesnoted in a quality assurance evaluation report or PIP have been corrected or completed by therequired dates.4.6 Manual. We will issue to you or make available in electronic form the Manualand any revisions and updates we may make to the Manual during the Term. You agree toensure that your copy of the Manual is, at all times, current and up to date. If there is any disputeas to your compliance with the provisions of the Manual, the master copy of the Manualmaintained at our principal office will control. The Manual shall at all times remain ourexclusive property and shall be returned to us promptly on request and, in any event, ontermination or expiration of this Agreement. You may not at any time copy, duplicate, record orotherwise reproduce or transcribe the Manual without our prior written consent.4.7 Equipment and Supplies. We will make available to you for use in the Hotelvarious purchase, lease, or other arrangements for exterior signs, operating equipment, operatingsupplies, and furnishings, which we make available to other System Hotels.5.0 YOUR RESPONSIBILITIES5.1 Operational and Other Requirements. You must:5.1.1 after the Opening Date, operate the Hotel twenty-four (24) hours a day;{000011-999987 00193902.DOCX; 1} 10June 2012 HGI (Canada)


EXHIBIT A5.1.2 operate the Hotel using the System, in compliance with this Agreementand the Standards, and in such a manner to provide courteous, uniform, respectable and highquality lodging and other services and conveniences to the public. You acknowledge that,although we provide the Standards, you have exclusive day-to-day control of the business andoperation of the Hotel and we do not in any way possess or exercise such control;5.1.3 comply with the Standards, including our specifications for all supplies,products and services. We may require you to purchase a particular brand of product or serviceto maintain the common identity and reputation of the Brand, and you will comply with suchrequirements. Unless we specify otherwise, you may purchase products from any authorizedsource of distribution; however, we reserve the right, in our business judgment, to enter intoexclusive purchasing arrangements for particular products or services and to require that youpurchase products or services from approved suppliers or distributors;5.1.4 install, display, and maintain signage displaying or containing the Brandname and other distinguishing characteristics in accordance with Standards we establish forSystem Hotels;5.1.5 comply with Standards for the training of persons involved in theoperation of the Hotel, including completion by the General Manager and other key personnel ofthe Hotel of a training program for operation of the Hotel under the System, at a site wedesignate. You will pay us all fees and charges, if any, we require for your personnel to attendthese training programs. You are responsible for all travel, lodging and other expenses you oryour employees incur in attending these programs;5.1.6 purchase and maintain property management, revenue management, inroomentertainment, telecommunications, high-speed internet access, and other computer andtechnology systems that we designate for the System or any portion of the System based on ourassessment of the long-term best interests of System Hotels, considering the interest of theSystem as a whole;5.1.7 advertise and promote the Hotel and related facilities and services on alocal and regional basis in a first-class, dignified manner, using our identity and graphicsStandards for all System Hotels, at your cost and expense. You must submit to us for ourapproval samples of all advertising and promotional materials that we have not previouslyapproved (including any materials in digital, electronic or computerized form or in any form ofmedia that exists now or is developed in the future) before you produce or distribute them. Youwill not begin using the materials until we approve them. You must immediately discontinueyour use of any advertising or promotional material we disapprove, even if we previouslyapproved the materials;5.1.8 participate in and pay all charges in connection with all required Systemguest complaint resolution programs, which programs may include chargebacks to the Hotel forguest refunds or credits and all required System quality assurance programs, such as guestcomment cards, customer surveys and mystery shopper programs. You must maintain minimumperformance Standards and scores for quality assurance programs we establish;{000011-999987 00193902.DOCX; 1} 11June 2012 HGI (Canada)


EXHIBIT A5.1.9 honour all nationally recognized credit cards and credit vouchers issuedfor general credit purposes that we require and enter into all necessary credit card and voucheragreements with the issuers of such cards or vouchers;5.1.10 participate in and use the Reservation Service, including any additions,enhancements, supplements or variants we develop or adopt, and honour and give first priorityon available rooms to all confirmed reservations referred to the Hotel through the ReservationService. The only reservation service or system you may use for outgoing reservations referredby or from the Hotel to other Network Hotels will be the Reservation Service or other reservationservices we designate;5.1.11 comply with Laws and, on request, give evidence to us of compliance;5.1.12 participate in, and promptly pay all fees, commissions and chargesassociated with, all travel agent commission programs and third-party reservation anddistribution services (such as airline reservation systems), all as required by the Standards and inaccordance with the terms of these programs, all of which may be modified;5.1.13 not engage, directly or indirectly, in any cross-marketing or crosspromotionof the Hotel with any Other Hotel or related business, without our prior writtenconsent. You agree to refer guests and customers, wherever reasonably possible, only to SystemHotels or Network Hotels. We may require you to participate in programs designed to referprospective customers to Other Hotels. You must display all material, including brochures andpromotional material we provide for System Hotels and Network Hotels, and allow advertisingand promotion only of System Hotels and Network Hotels on the Hotel Site, unless wespecifically direct you to include advertising or promotion of Other Hotels;5.1.14 treat as confidential the Standards, the Manual and all other ProprietaryInformation. You acknowledge and agree that you do not acquire any interest in the ProprietaryInformation other than the right to utilize the same in the development and operation of the Hotelunder the terms of this Agreement. You agree that you will not use the Proprietary Informationin any business or for any purpose other than in the development and operation of the Hotelunder the System and will maintain the absolute confidentiality of the Proprietary Informationduring and after the Term. You will not make unauthorized copies of any portion of theProprietary Information; and will adopt and implement all procedures we may periodicallyestablish in our business judgment to prevent unauthorized use or disclosure of the ProprietaryInformation, including restrictions on disclosure to employees and the use of non-disclosure andnon-competition clauses in agreements with employees, agents and independent contractors whohave access to the Proprietary Information;5.1.15 not become a Competitor, or permit your Affiliate to become aCompetitor, in the upscale hotel market segment, or any substantially equivalent marketsegment, as determined by Smith Travel Research (“STR”) (or, if STR is no longer in existence,STR’s successor or other such industry resource that is as equally as reputable as STR);{000011-999987 00193902.DOCX; 1} 12June 2012 HGI (Canada)


EXHIBIT A5.1.16 own fee simple title (or long-term ground leasehold interest for a termequal to the Term) to the real property and improvements that comprise the Hotel and the HotelSite, or alternatively, at our request, cause the fee simple owner, or other third party acceptable tous, to provide its guaranty covering all of your obligations under this Agreement in form andsubstance acceptable to us;5.1.17 maintain legal possession and control of the Hotel and Hotel Site for theTerm and promptly deliver to us a copy of any notice of default you receive from any mortgagee,trustee under any deed of trust, or ground lessor for the Hotel, and on our request, provide anyadditional information we may request related to any alleged default;5.1.18 not directly or indirectly conduct, or permit by lease, concessionarrangement or otherwise, gaming or casino operations in or connected to the Hotel or on theHotel Site, or otherwise engage in any activity which, in our business judgment, is likely toadversely reflect on or affect in any manner, any gaming licences or permits held by the Entitiesor the then-current stature of any of the Entities with any gaming commission, board, or similargovernmental or regulatory agency, or the reputation or business of any of the Entities;5.1.19 not directly or indirectly conduct or permit the marketing or sale of timeshares,vacation ownership, fractional ownership, condominiums or like schemes at, or adjacentto, the Hotel. This restriction will not prohibit you from directly or indirectly conducting timeshare,vacation ownership, fractional ownership, or condominium sales or marketing at and forany property located adjacent to the Hotel that is owned or leased by you so long as you do notuse any of the Marks in such sales or marketing efforts and you do not use the Hotel or itsfacilities in such sales and marketing efforts or in the business operations of the adjacentproperty;5.1.20 participate in and pay all charges related to our marketing programs (inaddition to programs covered by the Monthly Program Fee), all guest frequency programs werequire, and any optional programs that you opt into;5.1.21 honour the terms of any discount or promotional programs (including anyfrequent guest program) that we offer to the public on your behalf, any room rate quoted to anyguest at the time the guest makes an advance reservation, and any award certificates issued toHotel guests participating in these programs;5.1.22 after the Effective Date, maintain, at your expense, insurance of the typesand in the minimum amounts we specify in the Standards. All such insurance must be withinsurers having the minimum ratings we specify, name as additional insureds the parties wespecify in the Standards, and carry the endorsements and notice requirements we specify in theStandards. If you fail or neglect to obtain or maintain the insurance or policy limits required bythis Agreement or the Standards, we have the option, but not the obligation, to obtain andmaintain such insurance without notice to you, and you will immediately on our demand pay usthe premiums and cost we incur in obtaining this insurance;{000011-999987 00193902.DOCX; 1} 13June 2012 HGI (Canada)


EXHIBIT A5.1.23 not share the business operations and Hotel facilities with any Other Hotelor other business;5.1.24 not engage in any participation syndication or Transfer of any coownershipinterest in the Hotel or the Hotel Site; and5.1.25 promptly provide to us all information we reasonably request about youand your Affiliates (including your respective beneficial owners, officers, directors, shareholders,partners or members) and/or the Hotel, title to the property on which the Hotel is constructed andany other property used by the Hotel.6.0 HOTEL WORK6.1 Necessary Consents.6.1.1 You must obtain our prior written consent before retaining or engagingany architect, interior designer, general contractor and major subcontractors for the Hotel. Wewill not unreasonably withhold such consent.6.1.2 Plans and Designs must be submitted to us in accordance with theschedule specified in the Addendum or any PIP. Before we approve your Plans, your architect orother certified professional must certify to us that the Plans comply with all Laws related toaccessibility/accommodations/facilities for those with disabilities.6.1.3 You shall not commence any Hotel Work unless and until we have issuedour written consent in respect of the Plans and Designs, which consent will not be unreasonablywithheld.6.1.4 Once we have provided our consent to the Plans and Designs, no changemay be made to the Plans or Designs without our prior written consent. By consenting to thePlans and Designs or any changes or modifications to the Plans and Designs, we do not warrantthe depth of our analysis or assume any responsibility or liability for the suitability of the Plansand Designs or the resulting Hotel Work.6.1.5 You are solely responsible for ensuring that the Plans and Designs(including Plans and Designs for Hotel Work) comply with our then-current Standards, theManual, and all Laws.6.2 Initial Hotel Work. You will perform or cause the Hotel Work to be performedin accordance with this Agreement, the approved Plans and Designs, the Manual and, forRenovation Work, the PIP. You will bear the entire cost of the Hotel Work, including the cost ofthe Plans and Designs, professional fees, licences, permits, equipment, furniture, furnishings andsupplies. You are solely responsible for obtaining all necessary licences, permits and zoningvariances required for the Hotel Work.{000011-999987 00193902.DOCX; 1} 14June 2012 HGI (Canada)


EXHIBIT A6.3 Commencement and Completion of the Hotel Work.6.3.1 You will commence the Hotel Work on or before the ConstructionCommencement Date or Renovation Commencement Date specified in the Addendum. Oncecommenced, the Hotel Work will continue uninterrupted except to the extent continuation isprevented by events of Force Majeure. You must give written notice to us specifying the natureand duration of any event of Force Majeure promptly after becoming aware of the event, andspecifying that you have used, and continue to use, reasonable endeavours to mitigate the effectsof such event until such event ceases to exist. You must promptly provide to us evidence that theConstruction Work has commenced if we request it.6.3.2 The Hotel Work must be completed and the Hotel must be furnished,equipped, and otherwise made ready to open in accordance with the terms of this Agreement nolater than the Construction Work Completion Date or Renovation Work Completion Datespecified in the Addendum.6.3.3 On completion of the Hotel Work and, as a condition to our authorizationto open the Hotel, your architect, general contractor or other certified professional must provideus with a certificate stating that the as-built premises comply with all Laws relating toaccessibility/accommodations/facilities for those with disabilities.6.4 Opening the Hotel.6.4.1 You will open the Hotel on the Opening Date. You will not open theHotel unless and until you receive our written consent to do so pursuant to Subsection 6.4.2 or6.4.3.6.4.2 You will give us at least fifteen (15) days advance notice that you havecomplied with all the terms and conditions of this Agreement and the Hotel is ready to open. Wewill use reasonable efforts within fifteen (15) days after we receive your notice to visit the Hoteland to conduct other investigations as we deem necessary to determine whether to authorize theopening of the Hotel, but we will not be liable for delays or loss occasioned by our inability tocomplete our investigation and to make this determination within the fifteen (15) day period. Ifyou fail to pass our initial opening site visit, we may, in our sole business judgment, charge youreasonable fees associated with any additional visits.until:Agreement;6.4.3 We shall be entitled to withhold our consent to the opening of the Hotel6.4.3.1 you have complied with all the terms and conditions in thismanner we require;6.4.3.2 your staff has received adequate training and instruction in the{000011-999987 00193902.DOCX; 1} 15June 2012 HGI (Canada)


EXHIBIT A6.4.3.3 you have received authorization to open the Hotel from therelevant governmental authority for the jurisdiction in which the Hotel is located, if applicable;andpaid.Agreement.6.4.3.4 all fees and charges you owe to us or the Entities have been6.4.4 Opening the Hotel before the Opening Date is a material breach of this6.4.4.1 You will pay us Liquidated Damages in the amount of FiveThousand Dollars ($5,000) per day if you open the Hotel before the Opening Date to compensateus for the damage caused by such breach. You must also reimburse us for all of our costs andexpenses, including legal fees (on a substantial indemnity or solicitor and its own client basis),incurred in enforcing our rights under this Agreement.6.4.4.2 These Liquidated Damages for damage to our Marks shall notlimit or exclude any other remedies we may have at law or in equity. You acknowledge andagree that that the Liquidated Damages payable under this Subsection represent a reasonableestimate of the minimum just and fair compensation for the damages we will suffer as the resultof the opening of the Hotel before the Opening Date in material breach of this Agreement.6.5 Performance of Agreement. You must satisfy all of the terms and conditions ofthis Agreement, and equip, supply, staff and otherwise make the Hotel ready to open under ourStandards. As a result of your efforts to comply with the terms and conditions of this Agreement,you will incur significant expense and expend substantial time and effort. You acknowledge andagree that we will have no liability or obligation to you for any losses, obligations, liabilities orexpenses you incur if we do not authorize the Hotel to open or if we terminate this Agreementbecause you have not complied with the terms and conditions of this Agreement.6.6 Hotel Refurbishment and Room Addition.6.6.1 We may periodically require you to modernize, rehabilitate and/or upgradethe Hotel’s fixtures, equipment, furnishings, furniture, signs, computer hardware and softwareand related equipment, supplies and other items to meet then-current Standards. You will makethese changes at your sole cost and expense and in the time frame we require.6.6.2 You may not make any significant changes (including major changes instructure, design or décor) in the Hotel. Minor redecoration and minor structural changes thatcomply with our Standards will not be considered significant.6.6.3 You may not make any change in the number of approved Guest Rooms inthe Addendum. If you wish to add additional Guest Rooms to the Hotel after the Opening Date,you must submit an application to obtain our consent. If we consent to the addition of GuestRooms at the Hotel, you must pay us our then-current Room Addition Fee. As a condition to ourgranting approval of your application, we may require you to modernize, rehabilitate or upgrade{000011-999987 00193902.DOCX; 1} 16June 2012 HGI (Canada)


EXHIBIT Athe Hotel in accordance with Subsection 6.6.1 of this Agreement, and to pay us our then-currentPIP Fee to prepare a PIP to determine the renovation requirements for the Hotel. We may alsorequire you to execute an amendment to this Agreement covering the terms and conditions of ourconsent to the addition of Guest Rooms.7.0 STAFF AND MANAGEMENT OF THE HOTEL7.1 You are solely responsible for the management of the Hotel’s business. You willprovide qualified and experienced management (a “Management Company”) and an individualto manage the Hotel (a “General Manager”), each approved by us in writing [IF APPLICABLEat least six (6) months before the Opening Date]. We have the right to communicate directlywith the Management Company and managers at the Hotel. We may rely on thecommunications of such managers or Management Company as being on your behalf. AnyManagement Company and/or General Manager must have the authority to perform all of yourobligations under this Agreement. The engagement of a Management Company does not reduceyour obligations under this Agreement. In the case of any conflict between this Agreement andany agreement with the Management Company or General Manager, this Agreement prevails.7.2 You represent and agree that you have not, and will not, enter into any lease,management agreement or other similar arrangement for the operation of the Hotel or any part ofthe Hotel without our prior written consent. To be approved by us as the operator of the Hotel,you, any proposed Management Company and any proposed General Manager must be qualifiedto manage the Hotel. We may refuse to approve you, any proposed Management Company orany proposed General Manager who is a Competitor or which, in our business judgment, isinexperienced or unqualified in managerial skills or operating capability or is unable or unwillingto adhere fully to your obligations under this Agreement.7.3 If the Management Company becomes a Competitor or the ManagementCompany and/or the General Manager resigns or is terminated by you or otherwise becomesunsuitable in our sole business judgment to manage the Hotel during the Term, you will haveninety (90) days to retain a qualified substitute Management Company and/or General Manageracceptable to us.8.0 PAYMENT OF FEES8.1 Monthly Fees. Beginning on the Opening Date, you will pay to us for eachmonth (or part of a month, including the final month you operate under this Agreement) theMonthly Fees, each of which is set forth in the Addendum.8.2 Calculation and Payment of Fees.8.2.1 The Monthly Fees will be calculated in accordance with the accountingmethods of the then-current Uniform System of Accounts for the Lodging Industry, or such otheraccounting methods specified by us in the Manual. For the purposes of this Agreement, theconversion rate for Gross Rooms Revenue into U.S. Dollars for hotels utilizing our then-currentproprietary property management system shall be the daily rate of exchange reported by the Wall{000011-999987 00193902.DOCX; 1} 17June 2012 HGI (Canada)


EXHIBIT AStreet Journal in New York (or such other reference source as we may periodically specify). Forhotels not utilizing our then-current proprietary property management system, the conversion ofGross Rooms Revenue into U.S. Dollars shall be based on the rate of exchange reported by theWall Street Journal in New York (or such other reference bank as we may periodically specify)for the purchase of U.S. Dollars as of the 15 th day of the month, after the month in which theGross Rooms Revenues were generated.8.2.2 The Monthly Fees will be paid to us at the place and in the manner wedesignate on or before the fifteenth (15th) day of each month and will be accompanied by ourstandard schedule setting forth in reasonable detail the computation of the Monthly Fees for suchmonth.8.2.3 We may require you to transmit the Monthly Fees and all other paymentsrequired under this Agreement by wire transfer or other form of electronic funds transfer and toprovide the standard schedule in electronic form. You must bear all costs of wire transfer orother form of electronic funds transfer or other electronic payment and reporting.8.2.4 In the event of fire or other insured casualty that results in a reduction ofGross Rooms Revenue, you will determine and pay us, from the proceeds of any businessinterruption or other insurance applicable to loss of revenues, an amount equal to the forecastedMonthly Fees, based on the Gross Rooms Revenue amounts agreed on between you and yourinsurance company that would have been paid to us in the absence of such casualty.8.3 Other Fees. You will timely pay all amounts due us or any of the Entities for anyinvoices or for goods or services purchased by or provided to you or paid by us or any of theEntities on your behalf, including pre-opening sales and operations training or extension fees asspecified on the Addendum.8.4 Taxes. All fees and charges payable to us or any of the Entities under thisAgreement, including the <strong>franchise</strong> application fee and the Monthly Program Fee (but not theMonthly Royalty Fee), shall be exclusive of Taxes. The Monthly Royalty Fees payable underthis Agreement shall be exclusive of any Taxes, except for any taxes in the nature of income taximposed on measurement of net income with respect to the Monthly Royalty Fees (“RoyaltyWithholdings”).If you are required by any applicable law to make any deduction or withholding onaccount of Taxes or otherwise, excluding any Royalty Withholdings, from any payment payableto us or any of the Entities, you shall, together with such payment, pay such additional amount aswill ensure that we or any of the Entities receives a net amount (free from any deduction orwithholding in respect of such additional amount itself) free and clear of any such Taxes or otherdeductions or withholdings and equal to the full amount which we would otherwise havereceived as if no such Taxes or other deductions or withholdings (except any RoyaltyWithholdings) had been required. We or the appropriate Entity may provide an invoice to you forany Taxes, deductions or withholdings (excluding Royalty Withholdings) that were deducted orwithheld from any payment made to us or any of the Entities under this Agreement, whichinvoice you must promptly pay. Where appropriate, you shall provide us with a copy of your tax{000011-999987 00193902.DOCX; 1} 18June 2012 HGI (Canada)


EXHIBIT Aresidency certificate or tax exemption documentation or any other required documentation thatpermits a reduced withholding tax rate to apply for payments to us, and you agree to withhold taxat the applicable reduced withholding tax rate.You will forward to us, promptly after payment (1) copies of official receipts or otherevidence reasonably satisfactory to us showing the full amount of Taxes, including RoyaltyWithholdings, and/or any other deduction or withholding that has been paid to the relevant taxauthority; and (2) a statement in English (in a form we require) listing the full amount of Taxes,including Royalty Withholdings, and/or any other deduction or withholding that has been paid inlocal currency and U.S. Dollars. Such tax receipts and statements should be sentto: Withholding Tax Coordinator, Corporate Tax Department, <strong>Hilton</strong> <strong>Worldwide</strong>, Inc., 755Crossover Lane, Memphis, TN 38117, or such other address as we may periodically designate.8.5 Application of Fees. We may apply any amounts received from you to anyamounts due under this Agreement.9.0 PROPRIETARY RIGHTS9.1 Our Proprietary Rights.9.1.1 You will not contest, either directly or indirectly during or after the Term:9.1.1.1 our (and/or any Entities’) ownership of, rights to and interest inthe System, Brand, Marks and any of their elements or components, including present and futuredistinguishing characteristics and agree that neither you nor any design or constructionprofessional engaged by you may use our Standards, our Manual or your approved Plans andDesigns for any hotel or lodging project other than the Hotel;9.1.1.2 our sole right to grant licences to use all or any elements orcomponents of the System;9.1.1.3 that we (and/or the Entities) are the owner of (or the licencee of,with the right to sub-licence) all right, title and interest in and to the Brand and the Marks used inany form and in any design, alone or in any combination, together with the goodwill theysymbolize; or9.1.1.4 the validity or ownership of the Marks.9.1.2 You acknowledge that these Marks have acquired a secondary meaning ordistinctiveness which indicates that the Hotel, Brand and System are operated by or with ourapproval. All improvements and additions to, or associated with, the System, all Marks, and allgoodwill arising from your use of the System and the Marks, will inure to our benefit andbecome our property (or that of the applicable Entities), even if you develop them.9.1.3 You agree not to, directly or indirectly, dilute the value of the goodwillattached to the Marks, Brand or the System. You will not apply for or obtain any trade mark{000011-999987 00193902.DOCX; 1} 19June 2012 HGI (Canada)


EXHIBIT Aregistration of any of the Marks or any confusingly similar marks in your name or on behalf of orfor the benefit of anyone else. You acknowledge that you are not entitled to receive any paymentor other value from us or from any of the Entities for any goodwill associated with your use ofthe System or the Marks, or any elements or components of the System.9.2 Trade Name, Use of the Marks.9.2.1 Trade Name.9.2.1.1 The Hotel will be initially known by the Trade Name set forthin the Addendum. We may change the Trade Name, the Brand name and/or any of the Marks(but not the Principal Mark), or the way in which any of them (including the Principal Mark) aredepicted, at any time at our sole option and at your expense. You may not change the TradeName without our specific prior written consent.9.2.1.2 You acknowledge and agree that you are not acquiring the rightto use any business names, copyrights, trade marks, trade dress, logos, designs, insignia,emblems, symbols, slogans, distinguishing characteristics, trade names, domain names or othermarks or characteristics owned by us or licenced to us that we do not specifically designate to beused in the System.9.3 Use of Trade Name and Marks. You will operate under the Marks, using theTrade Name, at the Hotel. You will not adopt any other names or marks in operating the Hotelwithout our approval. You will not, without our prior written consent, use any of the Marks, orthe word “<strong>Hilton</strong>,” or other Network trade marks, trade names or business names, or any similarwords or acronyms, in:9.3.1 your corporate, partnership, business or trade name;9.3.2 any Internet-related name (including a domain name);9.3.3 or any business operated separately from the Hotel, including the name oridentity of developments adjacent to or associated with the Hotel.9.4 Trade mark Disputes.9.4.1 You will immediately notify us of any infringement or dilution of orchallenge to your use of any of the Marks and will not, absent a court order or our prior writtenconsent, communicate with any other person regarding any such infringement, dilution,challenge or claim. We will take the action we deem appropriate with respect to such challengesand claims and have the sole right to handle disputes concerning use of all or any part of theMarks or the System. You will fully cooperate with us and any applicable Entity in thesematters. We will reimburse you for expenses incurred by you as the direct result of activitiesundertaken by you at our prior written request and specifically relating to the trade mark disputeat issue. We will not reimburse you for any other expenses incurred by you for cooperating withus or the Entities.{000011-999987 00193902.DOCX; 1} 20June 2012 HGI (Canada)


EXHIBIT A9.4.2 You appoint us as your exclusive, true and lawful attorney-in-fact, toprosecute, defend and/or settle all disputes of this type at our sole option. You will sign anydocuments we or the applicable Entity believe are necessary to prosecute, defend or settle anydispute or obtain protection for the Marks and the System and will assign to us any claims youmay have related to these matters. Our decisions as to the prosecution, defence or settlement ofthe dispute will be final. All recoveries made as a result of disputes regarding use of all or partof the System or the Marks will be for our account.9.5 Web Sites.9.5.1 You may not register, own, maintain or use any Sites that relate to theNetwork or the Hotel or that include the Marks. The only domain names, Sites, or Sitecontractors that you may use relating to the Hotel or this Agreement are those we assign orotherwise approve in writing. You acknowledge that you may not, without a legal licence orother legal right, post on your Sites any material in which any third party has any direct orindirect ownership interest. You must incorporate on your Sites any information we require inthe manner we deem necessary to protect our Marks.9.5.2 Any use of the Marks on any Site must conform to our requirements,including the identity and graphics Standards for all System hotels. Given the changing nature ofthis technology, we have the right to withhold our approval, and to withdraw any prior approval,and to modify our requirements.9.6 Covenant.9.6.1 You agree, as a direct covenant with us and the Entities, that you wi<strong>llc</strong>omply with all of the provisions of this Agreement related to the manner, terms and conditionsof the use of the Marks and the termination of any right on your part to use any of the Marks.Any non-compliance by you with this covenant or the terms of this Agreement related to theMarks, or any unauthorized or improper use of the System or the Marks, will cause irreparabledamage to us and/or to the Entities and is a material breach of this Agreement.9.6.2 If you engage in such non-compliance or unauthorized and/or improperuse of the System or the Marks during or after the Term, we and any of the applicable Entities,along with the successors and assigns of each, will be entitled to both interlocutory andpermanent injunctive relief against you from any court of competent jurisdiction, in addition toall other remedies we or the Entities may have at law. You consent to the issuance of suchinterim, interlocutory and permanent injunctions. You must pay all costs and expenses,including legal fees) on a substantial indemnity or solicitor and its own client basis), expert fees,costs and other expenses of litigation that we and/or the Entities may incur in connection withyour non-compliance with this covenant.{000011-999987 00193902.DOCX; 1} 21June 2012 HGI (Canada)


EXHIBIT A10.0 REPORTS, RECORDS, AUDITS, AND PRIVACY10.1 Reports.10.1.1 At our request, you will prepare and deliver to us the Reports containingthe Operational Information (and any other information we reasonable require) in the form,manner and time frame we require. At a minimum, by the fifteenth (15th) day of each month,you will submit to us the Operational Information for the previous month and reflecting thecomputation of the amounts then due under Section 8, in the form, manner and time frame werequire.10.1.2 The Reports will be certified as accurate in the manner we require. Youwill permit us to inspect your books and records at all reasonable times.10.2 Maintenance of Records. You will prepare, on a current basis, (and preserve forno less than the greater of four (4) years or the time period we stated in our record retentionrequirements), complete and accurate records concerning Gross Rooms Revenue and allfinancial, operating, marketing and other aspects of the Hotel. You will maintain an accountingsystem that fully and accurately reflects all financial aspects of the Hotel and its business. Theserecords will include books of account, tax returns, governmental reports, register tapes, dailyreports, and complete quarterly and annual financial statements (including profit and lossstatements, balance sheets and cash flow statements) and will be prepared in the form, mannerand time frame we require.10.3 Audit.10.3.1 We may require you to have the Gross Rooms Revenue, fees or othermonies due to us computed and certified as accurate by an independent chartered accountant.During the Term and for two (2) years thereafter, we and our authorized agents have the right toverify Operational Information required under this Agreement by requesting, receiving,inspecting and auditing, at all reasonable times, any and all records referred to above whereverthey may be located (or elsewhere if we request).10.3.2 If any inspection or audit reveals that you understated or underpaid anypayment due to us, you will promptly pay to us the deficiency plus interest from the date eachpayment was due until paid at the interest rate set forth in Section 17.15 of this Agreement.10.3.3 If the audit or inspection reveals that the underpayment is willful, or is forfive percent (5%) or more of the total amount owed for the period being inspected, you will alsoreimburse us for all inspection and audit costs, including reasonable travel, lodging, meals,salaries and other expenses of the inspecting or auditing personnel. Our acceptance of yourpayment of any deficiency will not waive any rights we may have as a result of your breach,including our right to terminate this Agreement. If the audit discloses an overpayment, we wi<strong>llc</strong>redit this overpayment against your future payments due under this Agreement, without interest,or, if no future payments are due under this Agreement, we will promptly pay you the amount ofthe overpayment without interest.{000011-999987 00193902.DOCX; 1} 22June 2012 HGI (Canada)


EXHIBIT A10.4 Ownership of Information. All Information we obtain from you and allrevenues we derive from such Information will be our property and Proprietary Information thatwe may use for any reason, including making a financial performance representation in our<strong>franchise</strong> disclosure documents. At your sole risk and responsibility, you may use Informationthat you acquire from third parties in connection with operating the Hotel, such as PersonalInformation, at any time during or after the Term, to the extent that your use is permitted byLaw.10.5 Privacy and Data Protection. You will:10.5.1 comply with all applicable Privacy Laws;10.5.2 comply with all Standards that relate to Privacy Laws and the privacy andsecurity of Personal Information;10.5.3 refrain from any action or inaction that could cause us or the Entities tobreach any Privacy Laws;10.5.4 do and execute, or arrange to be done and executed, each act, documentand thing we deem necessary in our business judgment to keep us and the Entities in compliancewith the Privacy Laws; and10.5.5 immediately report to us the theft or loss of Personal Information (otherthan the Personal Information of your own officers, directors, shareholders, employees or serviceproviders).11.0 CONDEMNATION AND CASUALTY11.1 Condemnation. You must immediately inform us of any proposed taking of anyportion of the Hotel by eminent domain. If, in our business judgment, the taking is significantenough to render the continued operation of the Hotel in accordance with the Standards andguest expectations impractical, then we may terminate this Agreement on written notice to youand you will not pay us Liquidated Damages. If such taking, in our business judgment, does notrequire the termination of this Agreement, then you will make all necessary modifications tomake the Hotel conform to its condition, character and appearance immediately before suchtaking, according to Plans and Designs approved by us. You will take all measures to ensure thatthe resumption of normal operations at the Hotel is not unreasonably delayed.11.2 Casualty.11.2.1 You must immediately inform us if the Hotel is damaged by fire or othercasualty. If the damage or repair requires closing the Hotel, you may choose to repair or rebuildthe Hotel according to the Standards, provided you: begin reconstruction within six (6) monthsafter closing and reopen the Hotel for continuous business operations as soon as practicable (butin any event no later than eighteen (18) months after the closing of the Hotel) and give us at least{000011-999987 00193902.DOCX; 1} 23June 2012 HGI (Canada)


EXHIBIT Athirty (30) days notice of the projected date of reopening. Once the Hotel is closed, you will notpromote the Hotel as a System Hotel or otherwise identify the Hotel using any of the Markswithout our prior written consent.11.2.2 You and we each have the right to terminate this Agreement if you electnot to repair or rebuild the Hotel as set forth above in Subsection 11.2.1, provided theterminating party gives the other party sixty (60) days written notice. We will not require you topay Liquidated Damages unless you or one of your Affiliates own and/or operate a hotel at theHotel Site under a lease, licence or <strong>franchise</strong> from a Competitor within three (3) years of thetermination date.11.3 No Extensions of Term. Nothing in this Section 11 will extend the Term.12.0 NOTICE OF INTENT TO MARKETExcept in the case of a Transfer governed by Subsection 13.2.1 or 13.2.2 of thisAgreement, if you or a Controlling Affiliate want to Transfer any Equity Interest, you must giveus written notice, concurrently with beginning your marketing efforts.13.0 TRANSFERS13.1 Our Transfer.13.1.1 We may assign or Transfer this Agreement or any of our rights, duties, orassets under this Agreement, by operation of law or otherwise, to any person or legal entitywithout your consent, provided that any such person or legal entity shall be required to assumeall of our obligations to permit you to operate the Hotel under the Brand after such assignment.Any of the Entities may transfer, sell, dispose of, or otherwise convey, their ownership rights inus or any of our Affiliates, by operation of law or otherwise, including by public offering, to anyperson or legal entity without your consent.13.1.2 If we assign this Agreement to a third party who expressly assumes ourobligations under this Agreement, we will no longer have any performance or other obligationsto you under this Agreement and your right to use any programs, rights or services provided toyou by us or our Affiliates under this Agreement will terminate.13.2 Your Transfer. You understand and acknowledge that the rights and duties inthis Agreement are personal to you and that we are entering into this Agreement in reliance onyour business skill, financial capacity, and the personal character of you, your officers, directors,partners, members, shareholders or trustees. A Transfer by you of any Equity Interest, or thisAgreement, or any of your rights or obligations under this Agreement, or a Transfer by an EquityOwner is prohibited other than as expressly permitted herein.13.2.1 Permitted Transfers That Do Not Require Notice or Consent. Thefollowing Transfers are permitted without giving notice or obtaining our consent if the Permitted{000011-999987 00193902.DOCX; 1} 24June 2012 HGI (Canada)


EXHIBIT ATransfer does not result in a change in Control of the Franchisee, the Hotel or the Hotel Site andyou meet the requirements set forth below.13.2.1.1 Privately Held Equity Interests: Less than 25% Change/NoChange of Control. An Equity Interest that is not publicly traded may be Transferred if,immediately after the transaction, the transferee Equity Owner will own less than twenty-fivepercent (25%) of the Equity Interest in the Franchisee.13.2.1.2 Publicly Traded Equity Interests. A Publicly Traded EquityInterest may be Transferred.13.2.1.3 Passive Investors. [IF APPLICABLE TO FRANCHISEEENTITY] You may Transfer Equity Interests within [Insert Fund Entities] (collectively, the“Fund Entities”) and Equity Interests in you to new fund entities or new managed accounts(collectively, “Future Funds”) if [insert name of asset manager] (“Asset Manager”) directly orindirectly, controls the Fund Entities or Future Funds.13.2.2 Permitted Transfers That Require Notice and Consent. We willpermit you or any Equity Owner named in the Addendum as of the Effective Date (or anytransferee Equity Owner we subsequently approve) to engage in the Permitted Transfers set forthbelow if any such Permitted Transfer does not result in a change of Control of the Franchisee, theHotel or the Hotel Site and: (a) the proposed transferee is not a Specially Designated National,Restricted or Blocked Person or a Competitor; (b) you give us at least sixty (60) days’ advancewritten notice of the proposed Permitted Transfer (including the identity and contact informationfor any proposed transferee and any other information we may require in order to review theproposed Permitted Transfer); (c) you pay to us a nonrefundable processing fee of FiveThousand Dollars ($5,000) with the Permitted Transfer request; (d) you follow our then-currentprocedure for processing Permitted Transfers; and (e) you execute any documents required by usfor processing Permitted Transfers. If a Permitted Transfer listed in Subsection 13.2.2 otherwisequalifies as a Permitted Transfer without notice or consent under Subsection 13.2.1, theprovisions of Subsection 13.2.1 will control.13.2.2.1 Affiliate Transfer. You or any Equity Owner may Transfer anEquity Interest or this Agreement to an Affiliate.13.2.2.2 Transfers to a Family Member or Trust. If you or anyEquity Owner as of the Effective Date are a natural person, you and such Equity Owner mayTransfer an Equity Interest or this Agreement to an immediate family member (i.e., spouse,children, parents, siblings) or to a trust for your benefit or the benefit of the Equity Owner or theEquity Owner’s immediate family members.13.2.2.3 Transfer On Death. On the death of Franchisee or an EquityOwner who is a natural person, this Agreement or the Equity Interest of the deceased EquityOwner may Transfer in accordance with such person’s will or, if such person dies intestate, inaccordance with laws of intestacy governing the distribution of such person’s estate, providedthat: (i) the transfer on death is to an immediate family member or to a legal entity formed by{000011-999987 00193902.DOCX; 1} 25June 2012 HGI (Canada)


EXHIBIT Asuch family member(s); and (ii) within one (1) year after the death, such family member(s) orentity meet all of our then-current requirements for an approved Transferee.13.2.2.4 Privately Held Equity Interests: 25% or Greater Change/NoChange of Control. You or any Equity Owner as of the Effective Date (or any transferee EquityOwner we subsequently approve) may Transfer your Equity Interests even though, after thecompletion of such Transfer, twenty-five percent (25%) or more of your Equity Interests willhave changed hands since the Effective Date of this Agreement.13.2.3 Change of Ownership Transfer. Any proposed Transfer that is notdescribed in Subsection 13.2.1 or 13.2.2 is a Change of Ownership Transfer. We will have sixty(60) days from our receipt of the completed and signed <strong>franchise</strong> application to consent orwithhold our consent to any proposed Change of Ownership Transfer. You consent to ourcommunication with any party we deem necessary about the Hotel in order for us to evaluate theproposed Change of Ownership Transfer. Our consent to the Change of Ownership Transfer issubject to the following conditions, all of which must be satisfied at or before the date of closingthe Change of Ownership Transfer (“Closing”):13.2.3.1 the Transferee submits a Change of Ownership Application,pays our then-current <strong>franchise</strong> application fee and any PIP Fee, executes our then-current formof new <strong>franchise</strong> agreement and all ancillary forms, including a guaranty from a third-partyacceptable to us, if required;13.2.3.2 you are not in default of this Agreement or any otheragreements with us or our Affiliates;13.2.3.3 you or the Transferee pay all amounts due to us and the Entitiesthrough the date of the Closing;13.2.3.4 you execute our then-current form of voluntary terminationagreement, which may include a general release, covering termination of this Agreement;13.2.3.5 you conclude to our satisfaction, or provide adequate securityfor, any suit, action, or proceeding pending or threatened against you, us or any Entity withrespect to the Hotel, which may result in liability on the part of us or any Entity;13.2.3.6 you, the Transferee and/or transferee Equity Owner(s) submit tous all information related to the Transfer that we require, including applications; and13.2.3.7 the Transferee meets our then-current business requirements fornew <strong>franchise</strong>es and is neither a Specially Designated National or Restricted or Blocked Personnor a Competitor.{000011-999987 00193902.DOCX; 1} 26June 2012 HGI (Canada)


EXHIBIT A13.2.4 Public Offering or Private Placement.13.2.4.1 Any offering by you of Securities requires our review if you usethe Marks, or refer to us or this Agreement in your offering. All materials required by any Lawfor the offer or sale of those Securities must be submitted to us for review at least sixty (60) daysbefore the date you distribute those materials or file them with any governmental agency,including any materials to be used in any offering exempt from registration under any securitieslaws.13.2.4.2 You must submit to us a non-refundable Five Thousand Dollar($5,000) processing fee with the offering documents and pay any additional costs we may incurin reviewing your documents, including legal fees. Except as legally required to describe theHotel in the offering materials, you may not use any of the Marks or otherwise imply ourparticipation or that of <strong>Hilton</strong> <strong>Worldwide</strong> or any other Entity in or endorsement of any Securitiesor any Securities offering.13.2.4.3 We have the right to approve any description of this Agreementor of your relationship with us, or any use of the Marks, contained in any prospectus, offeringmemorandum or other communications or materials you use in the sale or offer of any Securities.Our review of these documents will not in any way be considered our agreement with anystatements contained in those documents, including any projections, or our acknowledgment oragreement that the documents comply with any Laws.13.2.4.4 You may not sell any Securities unless you clearly disclose toall purchasers and offerees that: (i) neither we, nor any Entity, nor any of our or their respectiveofficers, directors, agents or employees, will in any way be deemed an issuer or underwriter ofthe Securities, as those terms are defined in applicable securities laws; and (ii) we, the Entities,and our respective officers, directors, agents and employees have not assumed and will not haveany liability or responsibility for any financial statements, projections or other financialinformation contained in any prospectus, offering memorandum or similar written or oralcommunication.13.2.4.5 You must indemnify, defend and hold the Indemnified Partiesfree and harmless of and from any and all liabilities, costs, damages, claims or expenses arisingout of or related to the sale or offer of any of your Securities to the same extent as provided inSubsection 15.1 of this Agreement.13.2.5 Mortgages and Pledges to Lending Institutions.13.2.5.1 You or an Equity Owner may mortgage or pledge the Hotel oran Equity Interest to a lender that finances the acquisition, development or operation of theHotel, without notifying us or obtaining our consent, provided that: you or the applicable EquityOwner are the sole borrower; and the loan is not secured by any other hotels or other collateral.13.2.5.2 You must notify us, in writing, before incurring other proposedindebtedness that involves a mortgage or pledge of the Hotel or an Equity Interest, or a collateral{000011-999987 00193902.DOCX; 1} 27June 2012 HGI (Canada)


EXHIBIT Aassignment of this Agreement, so that we can evaluate the structure to determine whether anyspecial agreements and/or assurances from the lender, the Franchisee and/or its Equity Ownerswill be required including a “lender comfort letter” or a loan related guaranty, in a formsatisfactory to us. We may charge a fee for our review of a proposed mortgage or pledge and forthe processing of a lender comfort letter.13.2.6 Commercial Leases. You may lease or sublease commercial space in theHotel, or enter into concession arrangements for operations in connection with the Hotel, in theordinary course of business, subject to our right to review and approve the nature of the proposedbusiness and the proposed brand and concept, all in keeping with our then-current Standards forSystem Hotels.14.0 TERMINATION14.1 Termination with Opportunity to Cure. We may terminate this Agreement bywritten notice to you and opportunity to cure at any time before its expiration on any of thefollowing grounds:14.1.1 You fail to pay us any sums due and owing to us or the Entities under thisAgreement within the cure period set forth in the notice, which shall not be less than ten (10)days;14.1.2 You fail to begin or complete the Hotel Work by the relevant dates setforth in the Addendum or fail to open the hotel on the Opening Date, and do not cure that defaultwithin the cure period set forth in the notice, which shall not be less than ten (10) days;14.1.3 You do not purchase or maintain insurance required by this Agreement ordo not reimburse us for our purchase of insurance on your behalf within the cure period set forthin the notice, which shall not be less than ten (10) days; or14.1.4 You fail to comply with any other provision of this Agreement, theManual or any Standard and do not cure that default within the cure period set forth in the notice,which shall not be less than thirty (30) days.14.2 Immediate Termination by Us. We may immediately terminate this Agreementon notice to you and without any opportunity to cure the default if:14.2.1 after curing any material breach of this Agreement or the Standards, youengage in the same non-compliance within any consecutive twenty-four (24) month period,whether or not the non-compliance is corrected after notice, which pattern of non-compliance inand of itself will be deemed material;14.2.2 you receive three (3) notices of material default in any twelve (12) monthperiod, even if the defaults have been cured;{000011-999987 00193902.DOCX; 1} 28June 2012 HGI (Canada)


EXHIBIT A14.2.3 you fail to pay debts as they become due or admit in writing your inabilityto pay your debts severally as they become due;14.2.4 you (a) make or are deemed to make a general assignment for the benefitof creditors under the Bankruptcy and Insolvency Act or if a petition is filed against you; or (b)are declared or adjudicated bankrupt, or if an application is made against you or any of yourcreditors under the Companies' Creditors Arrangement Act, or if a liquidator, trustee inbankruptcy, custodian, receiver, receiver and manager, moderator or any other officer withsimilar powers is appointed of or for you or any of your creditors; or (c) commit any act ofbankruptcy or insolvency or institute proceedings to be adjudged bankrupt or insolvent orconsent to the institution of such appointment or proceedings;14.2.5 you or your Guarantor lose possession or the right to possession of all or asignificant part of the Hotel or Hotel Site for any reason other than those described in Section 11;14.2.6 you fail to operate the Hotel for five (5) consecutive days, unless thefailure to operate is due to fire, flood, earthquake or similar causes beyond your control, providedthat you have taken reasonable steps to minimize the impact of such events;14.2.7 you contest in any court or proceeding our ownership of the System or anypart of the System or the validity of any of the Marks;14.2.8 you or any Equity Owner with a controlling Equity Interest are or havebeen convicted of an indictable offense or any other offense or conduct, if we determine in ourbusiness judgment it is likely to adversely reflect on or affect the Hotel, the Brand, the Marks,the System, us and/or any Entity;14.2.9 you conceal revenues, maintain false books and records of accounts,submit false reports or information to us or otherwise attempt to defraud us;14.2.10 you, your Affiliate or a Guarantor become a Competitor except asotherwise permitted by Subsection 5.1.15;14.2.11 you Transfer any interest in yourself, this Agreement, the Hotel or theHotel Site, other than in compliance with Section 13 and its subparts;14.2.12 you, your Affiliate or a Guarantor become a Specially DesignatedNational or Restricted or Blocked Person or are owned or controlled by a Specially DesignatedNational or Restricted or Blocked Person or fail to comply with the provisions of Subsection17.13;14.2.13 information is disclosed involving you or your Affiliates, which, in ourbusiness judgment, is likely to adversely reflect on or affect in any manner, any gaming licencesor permits held by the Entities or the then-current stature of any of the Entities with any gamingcommission, board, or similar governmental or regulatory agency, or the reputation or businessof any of the Entities;{000011-999987 00193902.DOCX; 1} 29June 2012 HGI (Canada)


EXHIBIT A14.2.14 any Guarantor breaches its guaranty to us; or14.2.15 a threat or danger to public health or safety results from the construction,maintenance, or operation of the Hotel.14.3 Suspension Interim Remedies. If you are in default of this Agreement, we mayelect to impose an Interim Remedy, including the suspension of our obligations under thisAgreement and/or our or the Entities’ obligations under any other of Your Agreements.14.3.1 We may suspend the Hotel from the Reservation Service and anyreservation and/or website services provided through or by us. We may remove the listing of theHotel from any directories or advertising we publish. If we suspend the Hotel from theReservation Service, we may divert reservations previously made for the Hotel to other SystemHotels or Network Hotels.14.3.2 We may disable all or any part of the software provided to you under YourAgreements and/or may suspend any one or more of the information technology and/or networkservices that we provide or support under Your Agreements.14.3.3 We may charge you for costs related to suspending or disabling your rightto use any software systems or technology we provided to you, together with intervention oradministration fees as set forth in the Standards.14.3.4 You agree that our exercise of the right to elect Interim Remedies will notresult in actual or constructive termination or abandonment of this Agreement and that ourdecision to elect Interim Remedies is in addition to, and apart from, any other right or remedy wemay have in this Agreement. If we exercise the right to elect Interim Remedies, the exercise willnot be a waiver of any breach by you of any term, covenant or condition of this Agreement. Youwill not be entitled to any compensation, including repayment, reimbursement, refund or offsets,for any fees, charges, expenses or losses you may directly or indirectly incur by reason of ourexercise and/or withdrawal of any Interim Remedy.14.4 Liquidated Damages on Termination.14.4.1 Calculation of Liquidated Damages. You acknowledge and agree thatthe premature termination of this Agreement will cause substantial damage to us. You agree thatLiquidated Damages are not a penalty, but represent a reasonable estimate of the minimum justand fair compensation for the damages we will suffer as the result of your failure to operate theHotel for the Term. If this Agreement terminates before the Expiration Date, you will pay usLiquidated Damages as follows:14.4.1.1 If termination occurs before you begin the Hotel Work, and youor any Guarantor (or your or any Guarantor’s Affiliates) directly or indirectly, enter into a<strong>franchise</strong>, licence, management, lease and/or other similar agreement for or begin construction orcommence operation of a hotel, motel, inn, or similar facility at the Hotel Site under a{000011-999987 00193902.DOCX; 1} 30June 2012 HGI (Canada)


EXHIBIT ACompetitor Brand within one (1) year after termination, then you will pay us LiquidatedDamages in an amount equal to $3,600 multiplied by the number of approved Guest Rooms atthe Hotel.14.4.1.2 If termination occurs after you begin the Hotel Work but beforethe Opening Date, you will pay us Liquidated Damages in an amount equal to $3,600 multipliedby the number of approved Guest Rooms at the Hotel, unless your failure to complete the HotelWork was the result of Force Majeure.14.4.1.3 If termination occurs after the Opening Date but before thesecond anniversary of the Opening Date, you will pay us Liquidated Damages in an amountequal to $3,600 multiplied by the number of approved Guest Rooms at the Hotel.14.4.1.4 If termination occurs after the second anniversary of theOpening Date but before the final five (5) calendar years of the Term, you will pay us LiquidatedDamages in an amount calculated by dividing the sum of the Monthly Royalty Fees due to usunder this Agreement for the prior twenty-four (24) month period by twenty-four (24) and thenmultiplying the resulting sum by sixty (60).14.4.1.5 If there are less than sixty (60) months remaining in the Termon the date of termination, you will pay us Liquidated Damages in an amount calculated bydividing the sum of the Monthly Royalty Fees due to us under this Agreement for the priortwenty-four (24) month period by twenty-four (24) and then multiplying the resulting sum by thenumber of months remaining in the Term.14.4.2 Payment of Liquidated Damages. Payment of Liquidated Damages isdue thirty (30) days following termination of this Agreement or on demand.14.5 Actual Damages Under Special Circumstances. You acknowledge that theLiquidated Damages described in Subsection 14.4 may be inadequate to compensate us foradditional harm we may suffer, by reason of greater difficulty in re-entering the market,competitive damage to the System or the Network, damage to goodwill of the Marks, and othersimilar harm, and we reserve the right to seek actual damages in lieu of Liquidated Damagesunder the following circumstances:14.5.1 within twelve (12) months of each other, five (5) or more <strong>franchise</strong>agreements for the Brand between yourself (or any of your Affiliates) and us (or any of ourAffiliates) terminate before their expiration date as a result of a breach by you or your Affiliate;or14.5.2 this Agreement terminates due to an unapproved Transfer either to a(i) Competitor or (ii) buyer that converts the Hotel to a Competing Brand within two (2) yearsfrom the date this Agreement terminates.14.6 Your Obligations on Termination or Expiration. On termination or expirationof this Agreement, you will:{000011-999987 00193902.DOCX; 1} 31June 2012 HGI (Canada)


EXHIBIT A14.6.1 immediately pay all sums due and owing to us or any of the Entities,including any expenses incurred by us in obtaining injunctive relief for the enforcement of thisAgreement;the System;14.6.2 immediately cease operating the Hotel as a System Hotel and cease using14.6.3 immediately cease using the Marks, the Trade Name, and any confusinglysimilar names, marks, trade dress systems, insignia, symbols, or other rights, procedures, andmethods. You will deliver all goods and materials containing the Marks to us and we will havethe sole and exclusive use of any items containing the Marks. You will immediately make anyspecified changes to the location as we may reasonably require for this purpose, which willinclude removal of the signs, custom decorations, and promotional materials;14.6.4 immediately cease representing yourself as then or formerly a SystemHotel or affiliated with the Brand or the Network;14.6.5 immediately return all copies of the Manual and any other ProprietaryInformation to us;14.6.6 immediately cancel all assumed name or equivalent registrations relatingto your use of any Mark, notify the telephone company and all listing agencies and directorypublishers including Internet domain name granting authorities, Internet service providers, globaldistribution systems, and web search engines of the termination or expiration of your right to usethe Marks, the Trade Name, and any telephone number, any classified or other telephonedirectory listings, Internet domain names, uniform resource locators, website names, electronicmail addresses and search engine metatags and keywords associated with the Hotel, andauthorize their transfer to us; and14.6.7 irrevocably assign and transfer to us (or to our designee) all of your right,title and interest in any domain name listings and registrations that contain any reference to ourMarks, System, Network or Brand; notify the applicable domain name registrars of thetermination of your right to use any domain name or Sites associated with the Marks or theBrand; and authorize and instruct the cancellation of the domain name, or transfer of the domainname to us (or our designee), as we specify. You will also delete all references to our Marks,System, Network or Brand from any Sites you own, maintain or operate beyond the expiration ortermination of this Agreement.15.0 INDEMNITY15.1 Beginning on the Effective Date, you must indemnify the Indemnified Partiesagainst, and hold them harmless from, all losses, costs, liabilities, damages, claims, andexpenses, including legal fees (on a substantial indemnity or solicitor and its own client basis),expert fees, costs and other expenses of litigation arising out of or resulting from:{000011-999987 00193902.DOCX; 1} 32June 2012 HGI (Canada)


EXHIBIT A15.1.1 any breach by you of this Agreement, the Manual or the Standards;15.1.2 any act or omission of you or your officers, employees, Affiliates,associates or agents in any way arising out of or relating to this Agreement;15.1.3 any claimed occurrence at the Hotel including personal injury, death orproperty damage;15.1.4 your alleged or actual infringement or violation of any patent, Mark,industrial design or copyright or other proprietary right owned or controlled by third parties;15.1.5 your alleged or actual violation or breach of any contract (including anygroup sales agreement for the System), any Law, or any industry standard;15.1.6 any business conducted by you or a third party in, on or about the Hotel orHotel Site and15.1.7 your failure to comply with Subsection 17.13, including a breach of therepresentations set forth therein.15.2 You do not have to indemnify an Indemnified Party to the extent damagesotherwise covered under this Section 15 are adjudged by a final, non-appealable judgment of acourt of competent jurisdiction to have been solely the result of the gross negligence or willfulmisconduct of that Indemnified Party, and not any of the acts, errors, omissions, negligence ormisconduct of you or anyone related to you or the Hotel. You may not rely on this exception toyour indemnity obligation if the claims were asserted against us or any other Indemnified Partyon the basis of theories of imputed or secondary liability, such as vicarious liability, agency, orapparent agency, or our failure to compel you to comply with the provisions of this Agreement,including compliance with Standards, Laws or other requirements.15.3 You will give us written notice of any action, suit, proceeding, claim, demand,inquiry or investigation involving an Indemnified Party within five (5) days of your knowledgeof it. At our election, you will defend us and/or the Indemnified Parties against the same or wemay elect to assume (but under no circumstance will we be obligated to undertake) the defenceand/or settlement of the action, suit, proceeding, claim, demand, inquiry or investigation at yourexpense and risk.15.4 If we think our respective interests conflict, we may obtain separate counsel ofour choice. This will not diminish your obligation to indemnify the Indemnified Parties and tohold them harmless. You will reimburse the Indemnified Parties on demand for all expenses,including legal fees (on a substantial indemnity or solicitor and its own client basis), expert fees,costs and other expenses of litigation, the Indemnified Parties incur to protect themselves or toremedy your defaults. The Indemnified Parties will not be required to seek recovery from thirdparties or otherwise mitigate their losses to maintain a claim against you, and their failure to doso will not reduce the amounts recoverable from you by the Indemnified Parties.{000011-999987 00193902.DOCX; 1} 33June 2012 HGI (Canada)


EXHIBIT A15.5 Your obligations under this Section 15 will survive expiration or termination ofthis Agreement.16.0 RELATIONSHIP OF THE PARTIES16.1 No Agency Relationship. You are an independent contractor. Neither Party isthe legal representative or agent of the other Party nor has the power to obligate the other Partyfor any purpose. You acknowledge that we do not supervise or direct your daily affairs and thatyou have exclusive control over your daily affairs. You expressly acknowledge that the Partieshave a business relationship based entirely on, and defined by, the express provisions of thisAgreement and that no partnership, joint venture, agency, fiduciary or employment relationshipis intended or created by reason of this Agreement.16.2 Notices to Public Concerning Your Independent Status. All contracts for theHotel’s operations and services at the Hotel will be in your name or in the name of yourManagement Company. You will not enter into or sign any contracts in our name or any Entity’sname or using the Marks or any acronyms or variations of the Marks. You will disclose in alldealings with the public, suppliers and third parties that you are an independent entity and thatwe have no liability for your debts.17.0 MISCELLANEOUS17.1 Severability and Interpretation.17.1.1 If any provision of this Agreement is held to be unenforceable, void orvoidable, that provision will be ineffective only to the extent of the prohibition, without in anyway invalidating or affecting the remaining provisions of this Agreement, and all remainingprovisions will continue in effect, unless the unenforceability of the provision frustrates theunderlying purpose of this Agreement. If any provision of this Agreement is held to beunenforceable due to its scope, but may be made enforceable by limiting its scope, the provisionwill be considered amended to the minimum extent necessary to make it enforceable.17.1.2 This Agreement will be interpreted without interpreting any provision infavor of or against either Party by reason of the drafting of the provision, or either of ourpositions relative to the other.17.1.3 Any covenant, term or provision of this Agreement that provides forcontinuing obligations after the expiration or termination of this Agreement will survive anyexpiration or termination.17.2 Governing Law. This Agreement shall be governed by and construed inaccordance with the laws of the province in which the Hotel is located and the laws of Canadaapplicable therein.{000011-999987 00193902.DOCX; 1} 34June 2012 HGI (Canada)


EXHIBIT A17.3 Exclusive Benefit. This Agreement is exclusively for our and your benefit, andnone of the obligations of you or us in this Agreement will run to, or be enforceable by, anyother party (except for any rights we assign or delegate to one of the Entities or covenants infavor of the Entities, which rights and covenants will run to and be enforceable by the Entities ortheir successors and assigns) or give rise to liability to a third party, except as otherwisespecifically set forth in this Agreement.17.4 Entire Agreement. This Agreement and all of its attachments, documents,schedules, exhibits, and any other information specifically incorporated into this Agreement byreference (including any representations in any <strong>franchise</strong> disclosure document that we providedto you for the Brand in connection with the offer of this Licence) will be construed together asthe entire agreement between you and us with respect to the Hotel and any other aspect of ourrelationship and will supersede and cancel any prior and/or contemporaneous discussions orwritings between you and us.17.5 Amendment and Waiver.17.5.1 No change, termination, or attempted waiver or cancellation of anyprovision of this Agreement will bind us unless it is in writing, specifically designated as anamendment or waiver, and signed by one of our officers. We may condition our agreement toany amendment or waiver on receiving from you, in a form satisfactory to us, an estoppel andgeneral release of claims that you may have against us, the Entities, and related parties.17.5.2 No failure by us or by any of the Entities to exercise any power given usunder this Agreement or to insist on strict compliance by you with any of your obligations, andno custom or practice at variance with the terms of this Agreement, will be considered a waiverof our or any Entity’s right to demand exact compliance with the terms of this Agreement.17.6 Consent; Business Judgment.17.6.1 Wherever our consent or approval is required in this Agreement, unlessthe provision specifically indicates otherwise, we have the right to withhold our approval at ouroption, in our business judgment, taking into consideration our assessment of the long-terminterests of the System overall. We may withhold any and all consents or approvals required bythis Agreement if you are in default or breach of this Agreement. Our approvals and consentswill not be effective unless given in writing and signed by one of our duly authorizedrepresentatives.17.6.2 You agree not to make a claim for money damages based on anyallegation that we have unreasonably withheld or delayed any consent or approval to a proposedact by you under the terms of this Agreement. You also may not claim damages by way of setoff,counterclaim or defence for our withholding of consent. Your sole remedy for the claim willbe an action or proceeding to enforce the provisions of this Agreement by specific performanceor by declaratory judgment.{000011-999987 00193902.DOCX; 1} 35June 2012 HGI (Canada)


EXHIBIT A17.7 Notices. Notices under this Agreement must be in writing and must be deliveredin person, by prepaid overnight commercial delivery service, or by prepaid overnight mail,registered or certified, with return-receipt requested. Notices to us must be sent to 7930 JonesBranch Drive, Suite 1100, McLean, VA 22102, ATTN: General Counsel. We will send noticesto your address set forth in the Addendum. If you want to change the name or address for noticeto you, you must do so in writing, signed by you or your duly authorized representative,designating a single address for notice, which may not be a P.O. Box, in compliance with thisSubsection. Notice will be deemed effective on the earlier of: 1) receipt or first refusal ofdelivery; 2) one (1) day after posting if sent via overnight commercial delivery service orovernight United States Mail; or 3) three (3) days after placement in the United States mail ifovernight delivery is not available to the notice address.17.8 General Release. You, on your own behalf and on behalf of, as applicable, yourofficers, directors, managers, employees, heirs, administrators, executors, agents andrepresentatives and their respective successors and assigns hereby release, remise, acquit andforever discharge us and the Entities and our and their respective officers, directors, employees,managers, agents, representatives and their respective successors and assigns from any and allactions, claims, causes of action, suits, rights, debts, liabilities, accounts, agreements, covenants,contracts, promises, warranties, judgments, executions, demands, damages, costs and expenses,whether known or unknown at this time, of any kind or nature, absolute or contingent, existing atlaw or in equity, on account of any matter, cause or thing whatsoever that has happened,developed or occurred relating to this Agreement or the relationship between you and us. Thisrelease will survive the termination of this Agreement.17.9 Remedies Cumulative. The remedies provided in this Agreement arecumulative. These remedies are not exclusive of any other remedies that you or we may beentitled to in case of any breach or threatened breach of the terms and provisions of thisAgreement.17.10 Economic Conditions Not a Defence. Neither general economic downturn orconditions nor your own financial inability to perform the terms of this Agreement will be adefence to an action by us or one of the Entities for your breach of this Agreement.17.11 Representations and Warranties. You warrant, represent and agree that allstatements in your <strong>franchise</strong> application in anticipation of the execution of this Agreement, andall other documents and information submitted to us by you or on your behalf are true, correctand complete as of the date of this Agreement. You further represent and warrant to us that:17.11.1 you have independently investigated the risks of operating the Hotelunder the Brand, including current and potential market conditions and competitive factors andrisks, and have made an independent evaluation of all such matters and reviewed our <strong>franchise</strong>disclosure document, if applicable;17.11.2 neither we nor our representatives have made any promises,representations or agreements other than those provided in the Agreement or in our <strong>franchise</strong>disclosure document provided to you in connection with the offer of this Agreement, if{000011-999987 00193902.DOCX; 1} 36June 2012 HGI (Canada)


EXHIBIT Aapplicable, and you acknowledge that you are not relying on any promises, representations oragreements about us or the <strong>franchise</strong> not expressly contained in this Agreement in making yourdecision to sign this Agreement;Agreement;17.11.3 you have the full legal power authority and legal right to enter into this17.11.4 this Agreement constitutes a legal, valid and binding obligation and yourentry into, performance and observation of this Agreement will not constitute a breach or defaultof any agreement to which you are a party or of any Law;17.11.5 if you are a corporation, limited liability company, or other entity, youare, and throughout the Term will be, duly formed and validly existing, in good standing in thejurisdiction in which you are organized, and are and will be authorized to do business in thejurisdiction in which the Hotel is located; and17.11.6 no Equity Interest has been issued, converted to, or is held as, bearershares or any other form of ownership, for which there is no traceable record of the identity ofthe legal and beneficial owner of such Equity Interest.You hereby indemnify and hold us harmless from any breach of these representations andwarranties. These warranties and representations will survive the termination of this Agreement.17.12 Counterparts. This Agreement may be signed in counterparts, each of whichwill be considered an original.17.13 Restricted Persons and Anti-bribery Representations and Warranties.17.13.1 You represent and warrant to us and the Entities that you (including yourdirectors and officers, senior management and shareholders (or other Persons) having acontrolling interest in you), and the owner of the Hotel or the Hotel Site are not, and are notowned or controlled by, or acting on behalf of, a Restricted Person.17.13.2 You will notify us in writing immediately on the occurrence of anyevent which would render the foregoing representations and warranties of this Subsection 17.13incorrect. You further represent and warrant to us and the Entities that you will not directly orindirectly pay, offer, give or promise to pay or authorize the payment of any monies or otherthings of value to:17.13.2.1 an official or employee of a government department, agency orinstrumentality, state-owned or controlled enterprise or public <strong>international</strong> organization;17.13.2.2 any political party or candidate for political office; or17.13.2.3 any other person at the suggestion, request or direction or forthe benefit of any of the above-described persons and entities{000011-999987 00193902.DOCX; 1} 37June 2012 HGI (Canada)


EXHIBIT Aif any such payment, offer, act or authorization is for purposes of influencing official actions ordecisions or securing any improper advantage in order to obtain or retain business, or engagingin acts or transactions otherwise in violation of any applicable anti-bribery legislation.17.14 Attorneys’ Fees and Costs. If either Party is required to employ legal counsel orto incur other expenses to enforce any provision of this Agreement or defend any claim by theother, then the prevailing party in any resulting dispute will be entitled to recover from the nonprevailingparty the amount of all legal and expert fees, court costs, and all other expensesincurred in enforcing such obligation or in defending against such claim, demand, action, orproceeding.17.15 Interest. Any sum owed to us or the Entities by you or paid by us or the Entitieson your behalf will bear interest from the date due until paid by you at the rate of eighteenpercent (18%) per annum or, if lower, the maximum lawful rate.17.16 Successors and Assigns. The terms and provisions of this Agreement will inureto the benefit of and be binding on the permitted successors and assigns of the Parties.17.17 Our Delegation of Rights and Responsibility. In addition to the rights grantedto us in Section 4 and Subsection 13.1 of this Agreement, we reserve the right to delegate to oneor more of the Entities at any time, any and all of our rights, obligations or requirements underthis Agreement, and to require that you submit any relevant materials and documents otherwiserequiring approval by us under this Agreement to such Entity, in which case approval by suchEntity will be conclusively deemed to be approval by us. During the period of such delegation ordesignation, any act or direction by such Entity with respect to this Agreement will be deemedthe act or direction of us. We may revoke any such delegation or designation at any time. Youacknowledge and agree that such delegation may result in one or more of the Entities whichoperate, licence, or otherwise support brands other than the Brand, exercising or performing onour behalf any or all rights, obligations or requirements under this Agreement or performingshared services on our behalf.17.18 Currency. All references to money amounts in this Agreement, unless otherwisespecified, shall be in U.S. dollars. Furthermore, all amounts payable hereunder will be paid inU.S. dollars, or such other currency as we direct.17.19 Not Withhold Payment. You agree that you shall not on the grounds of thealleged non-performance by us of any of our obligations under this Agreement or under anyother agreement between us, withhold payment of any amounts due to us or any of our affiliates.17.20 Quebec Rider. The parties hereto confirm that it is their wish that thisAgreement, as well as all other documents relating hereto, including all notices, have been andshall be drawn up in the English language only. Les parties aux présentes confirment leurvolonté que cette convention, de même que tous les documents, y compris tout avis, qui s’yrattachent, soient rédigés en langue anglaise.{000011-999987 00193902.DOCX; 1} 38June 2012 HGI (Canada)


EXHIBIT A17.21 Privacy. You expressly permit us to disclose in our disclosure document (whetherrequired by law or made available on a voluntary basis) and other documents required by law,personal information related to you and the Hotel, including your name, any address, telephonenumber and facsimile number, and sales, revenues, expenses, costs, results of operations, andsimilar information regarding the Hotel, and any information regarding the non-renewal, closure,expiry or termination of this Agreement. Any such disclosure shall be for the purpose ofsoliciting prospective <strong>franchise</strong>es.18.0 WAIVER OF JURY TRIAL AND PUNITIVE DAMAGES18.1 IF EITHER PARTY INITIATES LITIGATION INVOLVING THISAGREEMENT OR ANY ASPECT OF THE RELATIONSHIP BETWEEN THEPARTIES (EVEN IF OTHER PARTIES OR OTHER CLAIMS ARE INCLUDED INSUCH LITIGATION), ALL THE PARTIES WAIVE THEIR RIGHT TO A TRIAL BYJURY.18.2 IN ANY DISPUTE BETWEEN THE PARTIES, ARISING OUT OF ORRELATED TO THIS AGREEMENT, ANY BREACH OF THIS AGREEMENT, OR THERELATIONSHIP BETWEEN THE PARTIES, WHETHER SOUNDING IN CONTRACT,TORT OR OTHERWISE, ALL PARTIES WAIVE ANY RIGHT THEY MAY HAVE TOPUNITIVE OR EXEMPLARY DAMAGES FROM THE OTHER. NOTHING IN THISSECTION LIMITS OUR RIGHT OR THE RIGHT OF AN INDEMNIFIED PARTY TOBE INDEMNIFIED AGAINST THE PAYMENT OF PUNITIVE OR EXEMPLARYDAMAGES TO A THIRD PARTY. THE PARTIES ACKNOWLEDGE THATLIQUIDATED DAMAGES PAYABLE BY YOU UNDER THIS AGREEMENT(WHETHER PRE-OPENING LIQUIDATED DAMAGES OR LIQUIDATED DAMAGESFOR EARLY TERMINATION) ARE NOT PUNITIVE OR EXEMPLARY DAMAGES.{000011-999987 00193902.DOCX; 1} 39June 2012 HGI (Canada)


EXHIBIT AADDENDUM TO FRANCHISE AGREEMENTEffective Date:Franchisor Name:Brand:Initial Approved Hotel Name(Trade Name):Principal Mark in Brand:HILTON GARDEN INNS INTERNATIONALFRANCHISE LLC, a Delaware limited liabilitycompany<strong>Hilton</strong> Garden Inn (excluding any other brands orproduct lines containing “<strong>Hilton</strong>” or the “by <strong>Hilton</strong>”tagline in the name)<strong>Hilton</strong>Franchisee Name and Address(Attn: Principal LegalCorrespondent):Address of Hotel:Initial Number of Approved GuestRooms:Plans Submission Dates:Preliminary Plans:Design Development(50%) Plans andSpecifications:Final (100%) Plans andSpecifications:Construction CommencementDate:Construction Work CompletionDate:[Due four (4) months from the Effective Date][Due eight (8) months from the Effective Date][Due twelve (12) months from the Effective Date][Due fifteen (15) months from the Effective Date][Due thirty (30) months from the Effective Date]Renovation Commencement Date:Renovation Work CompletionDate:You agree that the [Construction] [Renovation] Commencement Date and [Construction][Renovation] Work Completion Date may be extended by written notice from us in our business{000011-999987 00193902.DOCX; 1} 40June 2012 HGI (Canada)


EXHIBIT Ajudgment. For an event of Force Majeure, on receipt of your notice and verification of such factsas we consider reasonable, we will approve an extension of the Construction Work CompletionDate or Renovation Work Completion Date, which may not exceed eighteen (18) months.Otherwise, if you fail to begin the Hotel Work by the Construction Commencement Date orRenovation Commencement Date, or fail to complete the Hotel Work by the Construction WorkCompletion Date or Renovation Work Completion Date, we may terminate the Agreementpursuant to Section 14.1.2, unless you submit a written request for an extension before theapplicable deadline and pay to us our then-current extension fee. We may condition ourapproval on an update to the Plans and Designs.Expiration Date:New Construction – at month end twenty-two (22) years from Effective DateConversions – ten (10) to twenty (20) years from [Opening] [Effective Date] or such other Termwe may approveChange of Ownership – Remaining Term under the existing <strong>franchise</strong> agreement or such otherTerm we may approveMonthly Fees:Monthly Program Fee: Four and three-tenths percent (4.3%) of the Hotel’s Gross RoomsRevenue for the preceding calendar month. The Monthly Program Fee is subject to change byus. Any change may be established in the Standards, but any increase will not exceed theMonthly Program Fee as of the Effective Date plus one percent (1%) of the Hotel’s Gross RoomsRevenue during the Term.Monthly Royalty Fee: Five and one-half percent (5.5%) of the Hotel’s Gross Rooms Revenuefor the preceding calendar month.Additional Requirements/Special Provisions [Section #]:ADD ONLY IF APPLICABLE:Restricted Area ProvisionNotwithstanding the provisions of Section 2 of this Agreement, from the Effective Date untilmidnight on the day before the ____ anniversary of the [Effective Date, i.e., ________, 20__][Opening Date, but in no event later than _________ 20__ [NOTE: DATE SHOULD BECONSTRUCTION OR RENOVATION WORK COMPLETION DEADLINE DATE PLUS # OFYEARS IN THE RESTRICTIVE PERIOD]] (the “Restrictive Period”), neither we nor any of theEntities will open, or allow to open, a hotel or motel under the Brand, as such Brand name maybe periodically changed by us, within the Restricted Area (described below). This restrictiondoes not apply to any hotel or motel that is currently open or under construction or has beenapproved for development or opening as a Brand hotel as of the Effective Date (“ExistingHotel”). The term Existing Hotel also includes any hotel located or to be located within theRestrictive Area that replaces such Existing Hotel under the Brand.{000011-999987 00193902.DOCX; 1} 41June 2012 HGI (Canada)


EXHIBIT AThe restrictions also do not apply to: (1) any hotel(s) or motel(s) under brands other than theBrand; (2) any hotel(s) or motel(s) that will not begin operating under the Brand until after theexpiration of the Restrictive Period; (3) any gaming-oriented hotels or facilities using the Brand;(4) any shared ownership properties (commonly known as “vacation ownership” or “time shareownership” or similar real estate properties) under the Brand; and (5) any hotel(s), motel(s), orinn(s) that are part of a chain or group of four (4) or more hotels, motels, or <strong>inns</strong> that we or theEntities, as a result of a single transaction or group of related transactions, own, operate, acquire,lease, manage, <strong>franchise</strong>, licence, or join through a merger, acquisition or marketing agreement(or otherwise), whether under their existing name or the Brand name or any other name.Restricted Area as used in this provision means the area located within the followingboundaries:BOUNDARIES TO BE DETERMINED BY FRANCHISORFOR CONVERSION ONLY:Existing Third-Party Agreement. You acknowledge and agree that (i) your right to operate theHotel under the Brand will not become effective until after the existing third-party <strong>franchise</strong> (orsimilar) agreement for this Hotel, if any, has terminated or expired and (ii) you are solelyresponsible for ensuring that any such agreement has terminated or expired on or before theOpening Date.FOR RE-LICENSING ONLY:Amendment and Restatement. This Agreement hereby replaces that certain <strong>franchise</strong>agreement dated as of [DATE], as amended (collectively, the “Original Licence Agreement”)by and between us (or our Affiliate) and you (or your Affiliate) with respect to the Hotel. Onexecution of this Agreement by the Parties, the Original Licence Agreement will be supersededand have no further force or effect as of the Effective Date of this Agreement except for thoseprovisions expressly intended to survive its termination or expiration. To the extent that thereare outstanding obligations to us or the Entities under the Original Licence Agreement, youacknowledge and agree that you are directly responsible, jointly and severally, for all suchobligations under the Original Licence Agreement existing at or accruing after the execution ofthis Agreement.FOR COO OR RE-LICENSING IF HOTEL IS ALREADY OPERATING UNDER THEBRAND:All references in this Agreement to the “Opening Date” will mean the “Effective Date.”FOR CHANGE OF OWNERSHIP TRANSACTIONS ONLY:Obligations of Prior Franchisee. You acknowledge and agree that you are directly responsiblefor, and will pay on demand, all fees and charges due and owing us and the Entities related to theprior <strong>franchise</strong> agreement for the Hotel if any such fees and charges remain outstanding as of oraccrue after the Effective Date of this Agreement.{000011-999987 00193902.DOCX; 1} 42June 2012 HGI (Canada)


EXHIBIT AYour Ownership Structure:See Attached Schedule 1TO BE ADDED IF FRANCHISEE’S AFFILIATE IS THE FEE TITLE OWNER,LESSOR OR SUBLESSOR OF THE HOTEL OR THE HOTEL SITE:Ownership Structure of Affiliate Fee Owner or Lessor/Sublessor of the Hotel or Hotel Site:See Attached Schedule 2IN WITNESS WHEREOF, the Parties have executed this Agreement, which has been enteredinto and is effective as of the Effective Date set forth above.FRANCHISEE:[INSERT FRANCHISEE ENTITY],a [INSERT TYPE OF ENTITY]FRANCHISOR:HILTON GARDEN INNSINTERNATIONAL FRANCHISE LLC,a Delaware limited liability companyBy:By:Name:Title:Name:Authorized SignatoryExecuted on:Executed on:{000011-999987 00193902.DOCX; 1} 43June 2012 HGI (Canada)


EXHIBIT ASCHEDULE 1Your Ownership Structure:Name (Shareholder,Partner, Member, andManager)Nature of OwnershipInterest% Interest{000011-999987 00193902.DOCX; 1}June 2012 HGI (Canada)


EXHIBIT ASCHEDULE 2Ownership Structure of Affiliate Fee Owner or Lessor/Sublessor of the Hotel or Hotel Site:Name (Shareholder,Partner, Member, andManager)Nature of OwnershipInterest% Interest{000011-999987 00193902.DOCX; 1}June 2012 HGI (Canada)


EXHIBIT A[INSERT ADDITIONAL TEXT HERE: I.E. ADDENDA, RAB, PIP]{000011-999987 00193902.DOCX; 1}June 2012 HGI (Canada)


EXHIBIT A-1


DEVELOPMENT INCENTIVE NOTE$ McLean, Virginia Date:FOR VALUE RECEIVED, the undersigned (“Maker”) promises to pay to the order of_________________________________, a Delaware limited liability company (“Holder”), theprincipal sum of ($________________) which amount shall bear no interest unless Makerdefaults or this Note is accelerated.This Note is issued pursuant to the Franchise Agreement between Holder and Maker for theoperation of a ____________________ Hotel (the “Hotel”) to be located at______________________________. All capitalized terms not defined in this Note shall havethe same meaning as in the Franchise Agreement.The principal amount of this Note will be disbursed by Holder to Maker, and Maker will becomesubject to the obligation to repay or discharge this Note, when and if Maker opens the Hotel inaccordance with the Franchise Agreement. If the Franchise Agreement terminates before theHotel opens and Holder does not disburse the principal amount of this Note to Maker, then thisNote will be deemed discharged and neither party will have any further obligation to the otherunder this instrument. On each anniversary of the Hotel’s Opening Date, one-twentieth (1/20 th )of the original principal amount will be forgiven without payment. Maker’s obligation to repaythe principal of this Note will cease and this Note will be canceled and discharged when and ifthe principal is completely forgiven.The outstanding principal balance of this Note shall be payable in lawful money of the UnitedStates of America at 7930 Jones Branch Dr., Suite 1100, McLean, VA 22102, ATTN: GeneralCounsel, or at such other place as Holder may periodically direct by written notice to Maker, if:(1) a Termination of the Franchise Agreement occurs for any reason; or (2) a Transfer occurs andthe transferee does not assume Maker’s obligation under this Note in a writing acceptable toHolder before the closing of the Transfer. If a Termination or Transfer occurs, the outstanding,unamortized principal balance of this Note shall be immediately due and payable without furthernotice, demand or presentment. If this Note is accelerated and is not paid within ten (10) daysafter it is due, the outstanding principal balance shall bear simple interest at a rate equal to thelesser of eighteen percent (18%) per annum or the highest rate allowed by applicable law from itsdue date until paid. Any payments shall be first applied to any accrued interest and then toprincipal. Maker has the right to prepay this Note, in whole or in part, at any time, withoutpremium or penalty. Prepayments of principal will be applied without notation on this Note.Maker’s obligation to pay this Note shall be absolute and unconditional, and all payments shallbe made without setoff, deduction, offset, recoupment or counterclaim.If this Note is collected by or through an attorney at law, the Holder shall be entitled to collectreasonable attorney’s fees and all costs of collection, which shall be added to the amount due andpayable to Holder under this Note. This Note is issued in and shall be governed and construedaccording to the laws of the State of New York (without the application of conflict of lawsprinciples). Each maker, endorser, guarantor or accommodation party liable for this Note waivespresentment, demand, notice of demand, protest, notice of non-payment, notice of protest, noticeof dishonor and diligence in collection. Holder reserves the right to modify the terms of this{000011-999987 00193597.DOCX; 1}


instrument, grant extensions, renewals, releases, discharges, compositions and compromises withany party liable on this Note, with or without notice to or the consent of, and without dischargingor affecting the obligations of any other party liable under this instrument. The terms “Holder”and “Maker” shall be deemed to include their respective heirs, successors, legal representativesand assigns, whether by voluntary action of the parties or by operation of law. All references to“Maker” shall mean and include the named Maker and all co-makers, guarantors, sureties andaccommodation parties signing or endorsing this Note.IN WITNESS WHEREOF, the undersigned have executed this instrument effective on the dateindicated above.Maker_________________________________Co-Maker_________________________________Co-Maker_________________________________Witness______________________________________Witness______________________________________Witness______________________________________{000011-999987 00193597.DOCX; 1}


EXHIBIT B


HILTON SYSTEMS SOLUTIONS, LLCHILTON INFORMATION TECHNOLOGY SYSTEM AGREEMENTAddress For Notices to CustomerAddress Of Customer’s SiteCustomer Name: %LegalEntity% Site Name: %PropertyName%Attention: %PrimaryContactName% Attention: %GMName%Address: %PrimaryContactAddress1% Address: %PropertyAddress1%%PrimaryContactAddress2%%PropertyAddress2%%PrimaryContactCity%%PropertyCity%%PrimaryContactState%%PropertyState%%PrimaryContactZip%%PropertyZip%Address For Notices to <strong>Hilton</strong> Systems Solutions, LLCDivision: %BrandCodeDesc%Attention: Dir. OnQ® Deployment Planning – Randy KanayaAddress 755 Crossover LaneMemphis, TN 38117On the terms and conditions set forth herein, <strong>Hilton</strong> Systems Solutions, LLC, a Delaware limited liability company(“HSS”) and %LegalEntity% (the “Customer”) as either the owner of a property managed by an affiliate of HSS or as alicensed <strong>franchise</strong>e of an affiliate of HSS, hereby enter into this <strong>Hilton</strong> Information Technology System Agreement (the“Agreement” or the “HITS Agreement”) wherein HSS agrees to license or sublicense to Customer certain ProprietarySoftware and Certified Third Party Software, as such terms are defined herein, and may provide certain equipment(“Authorized Equipment”) as described herein that is leased, licensed or purchased by Customer for the operation ofHSS’s OnQ® technology. Such software and equipment needed for the operation of HSS’s OnQ® technology arecollectively referred to herein as the “Information System”. The Customer agrees that such licenses or sublicenses ofsoftware and any equipment provided herein are subject to the terms and conditions of the Agreement and theadditional terms, conditions, and additional programs contained in the schedules (the “Schedules”) attached hereto:Schedule A: Information System Software Licensed / Services ProvidedSchedule B: System Cost and Payment TermsSchedule C: Software Maintenance / Cost and Payment TermsSchedule D: Authorized Equipment Description / Purchase Terms and ConditionsSchedule E: Authorized Equipment Maintenance / Cost and Payment TermsSchedule F: Microsoft Participation AgreementSchedule G: Certified Third Party Software / Additional Terms and ConditionsSchedule H: Subsequent Purchase of Additional Equipment, Software and ServicesSchedule I: Joinder by Preferred RetailerSchedule J: Joinder by Preferred LessorSchedule K: Joinder by Preferred Services ProviderSchedule L: Total Solution Program AgreementSchedule M: <strong>Hilton</strong> Brand Fee Based Pricing Program Agreement – .75%Schedule N: <strong>Hilton</strong> Brand Fee Based Pricing Program Agreement – 1%Schedule O: <strong>Hilton</strong> Brand Fee Based Pricing Program Agreement – REIT HotelSchedule P: Doubletree Authorized Equipment RefreshSchedule Q: <strong>Hilton</strong> Garden Inn Refresh Program AgreementSchedule R: Intentionally OmittedSchedule S: Intentionally OmittedSchedule T: Independent Brand Fee Based Pricing Program Agreement – .75%Schedule U: Intentionally OmittedSchedule V: Conrad or Waldorf Astoria Hotel Fee Based Pricing Program Agreement – .75%Schedule W: Conrad or Waldorf Astoria Hotel Fee Based Pricing Program Agreement – .45%For the purposes of this Agreement, the Authorized Equipment shall mean any equipment listed on Schedule D.{000011-999987 00193475.DOCX; 1}


Effective Date: The effective date (“Effective Date”) shall be the date signed by HSS.CUSTOMER: %LegalEntity% HILTON SYSTEMS SOLUTIONS, LLCBy: %HotelApproverSignature% By: %<strong>Hilton</strong>ApproverSignature%Authorized SignatureAuthorized SignaturePrint Name: %HotelApproverName% Print Name: Randy KanayaTitle: %HotelApproverTitle% Title: Director – OnQ® Deployment PlanningDate: %HotelApprovedDate% Date: %<strong>Hilton</strong>ApprovedDate%{000011-999987 00193475.DOCX; 1}


TERMS AND CONDITIONS1. System Cost. The System Cost (the “System Cost”) includes license fees for HSS’s proprietary softwarelicensed from HSS (the “Proprietary Software”) and for the license or sublicense (“license”) of certain third partysoftware tested to work on the Information System with Authorized Equipment and installed by HSS’s PreferredServices Provider (the “Certified Third Party Software”), any related fees for equipment and software installation andany training services to be provided. The System Cost and the payment schedule and terms are set forth in Schedule“B”. In addition to the System Cost specified in Schedule “B” for all software provided by HSS hereunder, alltransportation, handling, rigging and insurance charges from the shipping point to destination shall be borne byCustomer. Customer acknowledges that HSS or its affiliates and subsidiaries may derive revenues and/or othermaterial consideration on all or a portion of the System Cost or for the license of software, the sale or lease ofequipment or the provision of services relating to this Agreement.2. Master Agreements. HSS or its designee may, from time to time, without warranty or representation of any kind,negotiate with an outside vendor, a master computer equipment purchase agreement or a master software licenseagreement (the “Master Agreements”) and provide certain purchase opportunities for Customer to purchaseAuthorized Equipment from a preferred retailer (the “Preferred Retailer”), to lease Authorized Equipment from apreferred lessor (the “Preferred Lessor”) or to engage providers of computer software and systems services, such assite survey, implementation, installation and maintenance support (the “Preferred Services Provider” or “PSP”) or tolicense software pursuant to the terms of the Master Agreements, Customer may be required to execute a joinder tothese Master Agreements (Schedules I, J, K and U) and in such event Customer shall have direct privity of contractwith such vendor and shall be bound by the terms thereof as they apply to Customer and its purchases, leases orlicenses thereunder and Customer shall be directly and solely responsible for such purchases, leases and licenses.HSS DOES NOT MAKE ANY REPRESENTATIONS OR WARRANTIES IN REGARD TO THE PREFERREDRETAILERS, THE PREFERRED LESSORS OR THE PREFERRED SERVICES PROVIDERS, THEIRAGREEMENTS, PRODUCTS AND/OR SERVICES AND SHALL HAVE NO LIABILITY WHATSOEVER FOR THETERMS AND CONDITIONS THEREOF, PERFORMANCE OF ANY OBLIGATIONS OR OTHER AGREEMENTSTHEREUNDER, ANY EQUIPMENT PURCHASED, LEASED, OR INSTALLED, ANY SERVICES PERFORMED, ANYUSE OF ANY SOFTWARE, OR ANY SOFTWARE LICENSED OR SUBLICENSED PURSUANT THERETO.3. Customer Cooperation. Customer shall provide HSS and its affiliates, subsidiaries and third party vendors withsuch cooperation relating to HSS’s performance of its obligations under this Agreement as HSS may reasonablyrequest from time to time. Customer agrees to comply with the Information System’s regulations, rules and policies asHSS may determine from time to time.4. Notices. Except as otherwise specified herein, all notices, requests, demands or communications requiredhereunder shall be in writing, delivered personally or sent by first class U.S. mail or by a nationally reputable overnightcourier service, postage and other fees prepaid, to Customer and HSS at the addresses first set forth above (or atsuch other addresses as shall be given in writing by either of the parties to the other in accordance with this Section).All notices, requests, demands or communications shall be deemed effective upon delivery or three (3) days followingdeposit in the U. S. mail or effective one (1) business day following delivery to a nationally reputable overnight courierservice in accordance with this Section. Additional notices may be required by the Schedules attached hereto.5. Termination of Agreement.(a) HSS shall have the right, without limiting any of its other rights or remedies, to terminate this Agreementupon ten (10) days prior written notice to Customer in the event of a Customer default (as defined in Section5(b) below) or in the event Customer ceases to be a licensed <strong>franchise</strong>e of <strong>Hilton</strong> <strong>Worldwide</strong>, Inc. (“HWI”) or itsaffiliate or subsidiary through Customer’s license agreement (“License Agreement”) or otherwise entitled tooperate a hotel, timeshare, steamboat or cruise line using the name “<strong>Hilton</strong>” or any other registered trademarkor tradename of HWI or its affiliate or subsidiary pursuant to the terms of a written management agreement(the “Management Agreement”) between Customer and HWI or any of HWI’s affiliates or subsidiaries. TheLicense Agreement and the Management Agreement are collectively referred to herein as the “BrandAgreements.” The Master Agreements and the Brand Agreements are collectively referred to herein as the{000011-999987 00193475.DOCX; 1}


“Other Agreements.” For purposes of this Agreement, an affiliate hotel operating pursuant to an affiliationagreement shall be included in the term “licensed <strong>franchise</strong>e” during conversion and rebranding.(b) For purposes hereof, a default by Customer shall be deemed to occur if Customer shall fail to pay all orany portion of any amounts due and payable hereunder or shall breach any other material provision of thisAgreement or the Schedules attached hereto and such breach shall continue uncured for a period of ten (10)days after receipt of written notice thereof from HSS.(c) Upon any termination of this Agreement, Customer shall immediately cease all use of the InformationSystem and promptly return any and all copies of Proprietary Software, Certified Third Party Software and anyrelated documentation to HSS. Within five (5) business days following such termination, an officer ofCustomer shall certify in writing to HSS that all such copies and documentation have been returned to HSS. Inthe event of a termination before the expiration of twelve (12) full calendar months, Customer shall pay HSS’sthen current termination fee. HSS shall have no obligation to provide any maintenance or other services toCustomer following any termination of this Agreement.(d) All representations, promises, warranties and obligations of Customer shall survive the termination of thisAgreement.(e) In the event of a Customer default, as defined in Section 5(b), above, instead of immediately andcompletely terminating this Agreement pursuant to Section 5(a), above, HSS shall have the right to postponecomplete termination for such period of time as HSS, in its sole discretion, may determine and HSS and/or itsaffiliates and subsidiaries shall have the right during such period of time to exercise one or more of thefollowing interim remedies (each an “Interim Remedy”):(i) Disable all or any part of the Information System available to Customer and/or suspend any one ormore of the services provided or supported under this Agreement, or any Schedule hereto.(ii) Charge Customer for the cost relating to any equipment, equipment maintenance, software,software maintenance, information technology, network and/or other services which were previouslyprovided under this Agreement to Customer at no additional charge other than the fees Customer paidunder this Agreement, or any Schedule hereto; charge Customer for all costs related to suchsuspending, disabling, and, if defaults are cured as required, re-enabling, together with theintervention or administration fees set forth in the Standards Manuals; and charge Customer for anyequipment, equipment maintenance, software, software maintenance, information technology, networkand/or other services HSS and/or its affiliates and subsidiaries, in their sole discretion, determine toprovide Customer after complete termination and/or the imposition of any Interim Remedy (each, an“Information Technology Recapture Charge”). An Information Technology Recapture Charge may, atHSS’s and/or its affiliate’s or subsidiary’s sole option, take the form of one or more specific dollaramounts and/or of a percentage increase to any of the fees which are based on a percentage of anyof Customer’s revenues under this Agreement, or any Schedule hereto (a “Percentage Fee”). If anInformation Technology Recapture Charge consists of one or more specific dollar amounts, thenCustomer must pay each such amount immediately upon demand or as may be otherwise specified. Ifan Information Technology Recapture Charge consists of an increase to a Percentage Fee, Customermust pay the increased Percentage Fee when and as provided for the underlying applicable fee ineach such agreement. Customer understands and agrees that such increases may be levied in anyPercentage Fee notwithstanding any other provision of any such agreement.(iii) Suspend and withhold performance of any one or more of its other obligations under thisAgreement, or any Schedule hereto.Customer shall not be entitled to any compensation, refund or reduction in charges by reason of the exerciseof any Interim Remedy by HSS and/or its affiliates and subsidiaries.Customer acknowledges and agrees that postponement of complete termination and/or the exercise of anyInterim Remedy shall not constitute or result in actual or constructive termination or abandonment of this Agreement,{000011-999987 00193475.DOCX; 1}


or any Schedule hereto, or a waiver or release of any right to terminate in accordance with Section 5(a) above. Anyone or more of the Interim Remedies may be exercised at any time and from time to time, in such order and for suchperiods as HSS and/or its affiliates and subsidiaries may determine.If, after any Interim Remedy is imposed but before HSS exercises its reserved right to terminate thisAgreement (as provided above), Customer completely cures to HSS’s satisfaction the subject default, then HSS mayeither elect to terminate this Agreement despite Customer’s untimely cure, or, at HSS’s sole option, elect not toterminate this Agreement; if the latter, HSS will withdraw the Interim Remedy on a going-forward basis.(f) The remedies provided in this Section 5 are cumulative and in addition to all other rights and remediesavailable to HSS and/or its affiliates and subsidiaries by contract, at law or in equity, and no liability whatsoever shallaccrue to any of them by reason of exercise of any such rights or remedies or the consequences thereof.6. Price Change, Delivery Expense, Taxes and Payment in U.S. Dollars.(a) All Authorized Equipment and Certified Third Party Software to be purchased, leased, or sublicensed iscontingent upon availability, and the price is subject to change by the manufacturer, the licensor or thePreferred Retailer.(b) Unless specified otherwise herein, Customer hereby assumes the expense of delivery and in-transitinsurance for the Authorized Equipment.(c) Unless otherwise provided in the Agreement, all fees, costs, charges and any other amounts payable byCustomer to HSS or to any Preferred Retailer, Preferred Lessor or Preferred Services Provider pursuant to theterms of this Agreement shall be exclusive of any and all withholding, sales, use, property, excise, grossreceipts, consumption, VAT and other similar country, federal, state, municipal or local taxes or duties, levies,fees and assessments of whatsoever nature (collectively, “Taxes”). Customer shall pay all Taxes resultingfrom this Agreement, including but not limited to, the provision of Authorized Equipment, the license orsublicense of Proprietary Software or Certified Third Party Software, or the provision of services. If Customeris required by any applicable law to make any deduction or withholding on account of Taxes or otherwise fromany payment payable to HSS or any Preferred Retailer, Preferred Lessor or Preferred Services Provider underthis Agreement, Customer shall, together with such payment, pay such additional amount as will ensure thatHSS or any of such other entities receives a net amount (free from any deduction or withholding in respect ofsuch additional amount itself) free and clear of any such Taxes or other deductions or withholdings and equalto the full amount which HSS or any such other entities would otherwise have received if no such Taxes orother deductions or withholdings had been required. HSS or the appropriate Preferred Retailer, PreferredLessor or Preferred Services Provider may, where appropriate, provide an invoice to Customer for Taxes,deductions or withholdings that were deducted or withheld from any payment made to HSS or any otherentities under this Agreement, which invoice Customer must promptly pay. Promptly after payment of Taxes,Customer shall forward the following to HSS: (1) copies of official receipts or other evidence reasonablysatisfactory to HSS showing the full amount of Taxes and/or any other deduction or withholding that has beenpaid to the relevant tax authority; and (2) a statement in English (in a form HSS requires) listing the full amountof Taxes and/or any other deduction or withholding that has been paid in local currency and U.S. Dollars.Such tax receipts and statements should be sent to: Withholding Tax Coordinator, Corporate Tax Department,<strong>Hilton</strong> <strong>Worldwide</strong>, Inc., 755 Crossover Lane, Memphis, TN 38117, or at such other address that HSS maydesignate to Customer.(d) Unless otherwise specified by HSS in writing, Customer shall make all payments in United States dollarsto HSS or any other entity designated by HSS.7. Precedence. The terms and conditions of Customer’s use of the Information System shall be governedexclusively by this Agreement, notwithstanding the terms of any product order that may be submitted by Customer toHSS. In the event of any inconsistency between this Agreement and any product order or similar document submittedby or on behalf of Customer to HSS, or in the event of any additional terms contained in any such product order orsimilar document submitted by or on behalf of Customer to HSS, the terms of this Agreement shall control, and anyadditional or inconsistent terms contained in any such order or other document shall be deemed stricken from such{000011-999987 00193475.DOCX; 1}


order unless specifically and expressly agreed to in writing by an authorized officer of HSS. To the extent of anyinconsistent terms and conditions between the Schedules attached hereto and these terms and conditions, the termsand conditions of the attached Schedules shall control. In the event of any conflict between the terms of thisAgreement and the terms of the Brand Agreements (including the Standards and/or Operating Manual(s) (the“Standards Manuals”), the terms of the Brand Agreements shall govern.8. Software. HSS shall provide Customer with copies of certain Proprietary Software listed on Schedule A attachedhereto and, in HSS’s sole discretion, license or sublicense certain Certified Third Party Software described in thisAgreement (collectively, the “Software”) and install the Software on the Authorized Equipment on Schedule D.Installation shall be deemed complete upon certification by the installer that the Software has been properly installed.With respect to the Certified Third Party Software licensed or sublicensed hereunder, Customer’s rights shall begoverned by any terms and conditions attached to or specified on Schedule G and by any such third party softwarevendor’s standard license agreement. Customer may be required to execute a separate license agreement directlywith one or more of such third party software vendors. With respect to the Microsoft software, Customer’s license shallalso be governed by the Microsoft Participation Agreement attached hereto as Schedule F. With respect to theProprietary Software licensed hereunder to Customer and with respect to any Certified Third Party Software licensedor sublicensed hereunder, for which there is no standard or separate third party vendor software license agreementattached to or specified herein, the terms of Customer’s software license (the “Software License”) shall be as follows:(a) The Software License shall be personal, non-exclusive and non-transferable.(b) The Proprietary Software and the Certified Third Party Software may be used by Customer solely on theAuthorized Equipment and solely for Customer’s own internal hotel operations relating to the management ofits hotel and/or resort and for its guest and ancillary services at Customer’s Site listed on page 1 hereof.Except for a single program copy of Certified Third Party Software which may be maintained by Customersolely for archival back-up purposes, Customer shall not reproduce the Proprietary Software, the CertifiedThird Party Software or any related documentation. Customer shall not reverse assemble, reverse compile orotherwise attempt to reverse engineer any of the Proprietary Software or any of the Certified Third PartySoftware.(c) Customer shall not permit any of the Proprietary Software or Certified Third Party Software to be accessedby or used on any equipment other than the Authorized Equipment.(d) Recognizing the confidential and proprietary nature of the Proprietary Software and the Certified ThirdParty Software, Customer agrees to maintain such software in confidence and not to disclose any of suchsoftware or related documentation to any third party nor permit such software and related documentation to beused or accessed by anyone other than Customer’s employees. Customer shall not be provided machinereadable object code or source code.(e) No legal or equitable title to or ownership of any of the Proprietary Software or any of the Certified ThirdParty Software or any proprietary rights therein are transferred to Customer hereunder other than the limitedSoftware License specified herein.(f) Unless otherwise specified in this Agreement, the initial term of the Software License granted to Customerwith respect to any of the Proprietary Software or the Certified Third Party Software shall be three (3) yearsfrom the Effective Date of this Agreement. Thereafter, this Software License shall be automatically extendedby HSS for additional three (3) year terms, unless HSS notifies Customer to the contrary.9. No Warranties/Limited Warranties.(a) HSS MAKES NO WARRANTIES AS TO ANY CERTIFIED THIRD PARTY SOFTWARE, ANYAUTHORIZED EQUIPMENT OR TO ANY SERVICES PROVIDED BY THE PREFERRED SERVICESPROVIDERS. THE SOLE WARRANTIES PROVIDED TO CUSTOMER, IF ANY, WITH RESPECT TO THECERTIFIED THIRD PARTY SOFTWARE, AUTHORIZED EQUIPMENT OR SERVICES PROVIDED BY THEPREFERRED SERVICES PROVIDERS ARE PROVIDED BY THE APPLICABLE THIRD PARTY VENDORPURSUANT TO A WRITTEN WARRANTY, IF ANY, PROVIDED TO CUSTOMER BY SUCH THIRD PARTY{000011-999987 00193475.DOCX; 1}


VENDOR. IN THE EVENT CUSTOMER NOTIFIES HSS OF ANY CONDITION WHICH CUSTOMERBELIEVES CONSTITUTES A BREACH OF ANY WARRANTY PROVIDED BY A THIRD PARTY VENDOR,HSS SHALL, UPON CUSTOMER’S REQUEST, PROVIDE REASONABLE COOPERATION ANDASSISTANCE IN NOTIFYING SUCH THIRD PARTY VENDOR OF SUCH CONDITION AND IN URGINGSUCH THIRD PARTY VENDOR TO CORRECT SUCH CONDITION.(b) PROVIDED THAT CUSTOMER NEITHER ATTACHES NOR USES THIRD PARTY EQUIPMENTAND/OR INTERFACES WITH THE AUTHORIZED EQUIPMENT WHICH HAVE NOT BEEN CERTIFIED BYHSS AS MEETING HSS’s SPECIFICATIONS NOR INSTALLS OTHER THIRD PARTY SOFTWARE OR NON-HSS PROPRIETARY SOFTWARE ON THE EQUIPMENT, HSS REPRESENTS AND WARRANTS THAT THEAUTHORIZED EQUIPMENT LISTED ON SCHEDULE D WILL RUN THE PROPRIETARY SOFTWAREPURSUANT TO THE TERMS HEREOF. HSS’s OBLIGATIONS HEREUNDER SHALL NOT APPLY TO ANYERRORS, DEFECTS OR PROBLEMS CAUSED IN WHOLE OR IN PART BY (i) ANY MODIFICATIONS ORENHANCEMENTS MADE TO ANY OF THE PROPRIETARY SOFTWARE OR THE CERTIFIED THIRDPARTY SOFTWARE BY CUSTOMER OR ANY THIRD PERSON OR ENTITY OTHER THAN HSS; (ii) ANYSOFTWARE PROGRAM, EQUIPMENT, FIRMWARE, PERIPHERAL OR COMMUNICATION DEVICE USEDIN CONNECTION WITH THE AUTHORIZED EQUIPMENT OR THE PROPRIETARY SOFTWARE WHICHWAS NOT APPROVED IN ADVANCE IN WRITING BY HSS; (iii) THE FAILURE OF CUSTOMER TOFOLLOW THE MOST CURRENT INSTRUCTIONS PROMULGATED BY HSS OR ANY THIRD PARTYVENDOR FROM TIME TO TIME WITH RESPECT TO THE PROPER USE OF THE INFORMATIONSYSTEM; (iv) ANY DEFECT OR FAILURE TO OPERATE IN ACCORDANCE WITH MANUFACTURER’S,DISTRIBUTOR’S OR PUBLISHER’S SPECIFICATIONS THEREFORE OF ANY AUTHORIZED EQUIPMENTOR CERTIFIED THIRD PARTY SOFTWARE; (v) THE FAILURE OF CUSTOMER TO SCHEDULE REGULARPREVENTIVE MAINTENANCE IN ACCORDANCE WITH STANDARD HSS PROCEDURES; (vi) FORCESOR SUPPLIES EXTERNAL TO THE INFORMATION SYSTEM, INCLUDING WITHOUT LIMITATION THOSEREASONS SET FORTH IN THE FORCE MAJEURE SECTION BELOW; (vii) THE NEGLIGENCE OFCUSTOMER OR ANY OTHER THIRD PERSON OR ENTITY. ANY CORRECTIONS PERFORMED BY HSSFOR ANY SUCH ERRORS, DIFFICULTIES, OR DEFECTS SHALL BE FIXED, IN HSS’s SOLE DISCRETION,AT HSS’s THEN CURRENT TIME AND MATERIAL CHARGES. HSS SHALL BE UNDER NO OBLIGATION,HOWEVER, TO FIX ANY SUCH CUSTOMER OR EXTERNALLY CAUSED ERRORS, DEFECTS ORPROBLEMS.(c) EXCEPT AS SPECIFICALLY PROVIDED IN THIS SECTION 9, HSS DISCLAIMS ALL EXPRESS ORIMPLIED WARRANTIES WITH RESPECT TO THE INFORMATION SYSTEM, INCLUDING, BUT NOTLIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULARPURPOSE, TITLE, NONINFRINGEMENT, DESIGN, ACCURACY, CAPABILITY, SUFFICIENCY,SUITABILITY, CAPACITY, COMPLETENESS, AVAILABILITY, COMPATIBILITY, OR ARISING FROMCOURSE OF DEALING OR COURSE OF PERFORMANCE. HSS DOES NOT WARRANT THAT THEINFORMATION SYSTEM OR THE SERVICES PROVIDED HEREUNDER WILL BE CONTINUOUSLYAVAILABLE, UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, THAT THEINFORMATION SYSTEM WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR WILLBE ACCURATE OR COMPLETE. HSS DOES NOT WARRANT OR MAKE ANY REPRESENTATIONSREGARDING THE USE OF, OR THE RESULTS OF, THE INFORMATION SYSTEM IN TERMS OF ITSCORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. THE PROVISIONS OF THIS SECTION 9STATE THE ENTIRE LIABILITY OF HSS AND THE SOLE AND EXCLUSIVE REMEDIES OF CUSTOMERFOR ANY BREACH OF ANY WARRANTY FOR THE INFORMATION SYSTEM OR SERVICES PROVIDEDPURSUANT TO THIS AGREEMENT.10. Proprietary Rights Notices. Customer shall not remove or obscure any copyright, trademark or confidentialitynotices or marks affixed to any Software.11. Infringement Claims.(a) HSS shall not be liable in connection with any claim of infringement of intellectual property rights, including,but not limited to, copyright, patent, trade secret, trademark, service marks, trade names, trade dress, logos,artist rights, droit moral, privacy, publicity or rights under other intellectual property laws (collectively,{000011-999987 00193475.DOCX; 1}


“Intellectual Property Rights”) if Customer has modified any of the Proprietary Software or the Certified ThirdParty Software, combined any such software or related material with or into any other programs, data, devices,components or applications and such infringement would not have occurred without such modification orcombination. Further, HSS shall have no liability hereunder if such liability arose or was incurred in whole or inpart because of any access, use, copying, distribution, modification or other exploitation of the InformationSystem beyond the scope permitted under this Agreement.(b) Pursuant to Title 17, United States Code, Section 512(c)(2), if Customer receives notice of a claimedcopyright infringement (or other Intellectual Property Right infringement), Customer shall promptly submit anotification (in accordance with Title, 17, United States Code, Section 512(c)(3)) to the following DesignatedAgent (or any other individual hereinafter designated by HSS):Service Provider(s): <strong>Hilton</strong> <strong>Worldwide</strong>, Inc.Name of Agent Designated to Receive Notification of Claimed Infringement: Barbara L. ArnoldFull Address of Designated Agent to Which Notification Should be Sent: <strong>Hilton</strong> <strong>Worldwide</strong>, Inc., LegalDepartment, 755 Crossover Lane, Memphis, Tennessee 38117Telephone Number of Designated Agent: (901) 374-5099Email Address of Designated Agent: Barbara.Arnold@<strong>Hilton</strong>.ComIf Customer has not received a notice of an Intellectual Property Right infringement but believes thatCustomer’s data or other files accessed, used, saved, stored or backed-up on the Information Systeminfringes any Intellectual Property Rights, Customer shall promptly notify the Designated Agent listed above.12. Additional Services. Any services provided by HSS to Customer at Customer’s request in addition to theservices which HSS is obligated to perform pursuant to the express terms of Schedule A (the “Additional Services”)shall be billed to Customer by HSS at its standard rates then in effect or as otherwise agreed in writing by HSS andCustomer and shall be due and payable by Customer within fifteen (15) days from the date of invoice.13. Limitations of Liability and Exclusions of Damages.(a) THE REMEDIES EXPRESSLY PROVIDED IN THIS AGREEMENT CONSTITUTE CUSTOMER’S SOLEAND EXCLUSIVE REMEDIES. IN NO EVENT SHALL HSS BE LIABLE FOR ANY SPECIAL, INCIDENTAL,CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FORLOSS OF USE, LOST PROFITS OR LOSS OF DATA OR INFORMATION OF ANY KIND, ARISING OUT OFOR IN CONNECTION WITH THIS AGREEMENT, WHETHER OR NOT HSS HAS BEEN ADVISED OF THEPOSSIBILITY OF SUCH LOSS OR DAMAGE. IN NO EVENT SHALL HSS’s LIABILITY TO CUSTOMERARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, WHETHER IN CONTRACT, TORT OROTHERWISE, EXCEED THE AMOUNTS ACTUALLY PAID BY CUSTOMER TO HSS UNDER THISAGREEMENT DURING THE SIX (6) MONTH PERIOD IMMEDIATELY PRECEDING THE TIME THAT THECAUSE OF ACTION GIVING RISE TO SUCH LIABILITY FIRST ACCRUES.(b) CUSTOMER ACKNOWLEDGES THAT ITS USE OF THE INFORMATION SYSTEM, INCLUDING, BUTNOT LIMITED TO, THE USE, SAVING, STORING OR BACKUP OF CUSTOMER’S DATA AND OTHERFILES RELATING TO CUSTOMER’S OPERATION, AND/OR CERTAIN OTHER CUSTOMER DATA ANDFILES AS MAY BE UTILIZED ON THE INFORMATION SYSTEM IS NOT WITHOUT RISK AS TOLIMITATIONS, FAILURE AND/OR INTERRUPTION. FOR INSTANCE, THERE COULD BE A FAILURE ORINTERRUPTION OF CUSTOMER’S ACCESS TO OR ANY USE OF THE INFORMATION SYSTEM FOR ANINDETERMINATE PERIOD OF TIME DEPENDING UPON THE NATURE AND SEVERITY OF THE EVENTCAUSING THE FAILURE OR INTERRUPTION. HSS IS NOT RESPONSIBLE FOR INCORRECT ORINACCURATE ENTRY INFORMATION, OR DESTROYED, IMPAIRED OR LOST DATA, WHETHERCAUSED BY CUSTOMER OR BY ANY OF THE EQUIPMENT OR PROGRAMMING ASSOCIATED WITH ORUTILIZED IN THE INFORMATION SYSTEM OR BY ANY TECHNICAL OR HUMAN ERROR WHICH MAYOCCUR IN THE PROCESSING OF ANY INFORMATION RELATED TO THE INFORMATION SYSTEM.CUSTOMER HEREBY ACKNOWLEDGES AND AGREES THAT NEITHER HSS NOR ANY SUCH THIRDPARTY PROVIDER SHALL BE RESPONSIBLE OR LIABLE TO CUSTOMER FOR ANY DELAYS,FAILURES, OR INTERRUPTIONS IN THE ACCESS TO OR ANY USE OF THE INFORMATION SYSTEM{000011-999987 00193475.DOCX; 1}


DUE TO, BUT NOT LIMITED TO, THE REASONS SET FORTH IN THE FORCE MAJEURE SECTIONBELOW.(c ) HSS RESERVES THE RIGHT FOR ANY REASON, INCLUDING, BUT NOT LIMITED TO, CUSTOMER’SFAILURE TO COMPLY WITH THE INFORMATION SYSTEM’S USE REGULATIONS, RULES ANDPOLICIES, TO TEMPORARILY BAR ACCESS OF CUSTOMER TO THE INFORMATION SYSTEM AND/ORTO TEMPORARILY OR PERMANENTLY REMOVE ANY OR ALL DATA OR OTHER FILES. IF HSS OR THETHIRD PARTY PROVIDER HEREUNDER DETERMINES or receives notice THAT CUSTOMER’S NETWORKCONNECTION, SOFTWARE, EQUIPMENT OR FILES MAY INFECT THE INFORMATION SYSTEM WITH AVIRUS, THAT INTERNET ACCESS BY THE CUSTOMER OR CUSTOMER’S ACCESS TO OR USE OF THEINFORMATION SYSTEM IS IN VIOLATION OF THE APPLICABLE ACCEPTABLE USE POLICYGOVERNING USE OF the INTERNET SERVICE PROVIDER’S SERVICES (“aUP”), THE DIGITALMILLENNIUM COPYRIGHT ACT (THE “dmca”) OR OTHER GOVERNMENTAL LAW OR REGULATION ORTHAT CUSTOMER’S NETWORK CONNECTION, SOFTWARE, EQUIPMENT OR FILES MAY CAUSE HARMTO or disrupt the INFORMATION SYSTEM. HSS AND THE THIRD PARTY PROVIDER SHALL NOT BELIABLE FOR ANY INCONVENIENCE OR DISRUPTION TO THE CUSTOMER CAUSED BY SUCHMEASURES.(d) ELECTRONIC COMMUNICATIONS PRIVACY ACT NOTICE (18 U.S.C. §§ 2701–2711): HSS MAKES NOGUARANTY OF CONFIDENTIALITY OR PRIVACY OF ANY DATA OR OTHER FILES TRANSMITTED ONOR THROUGH THE INFORMATION SYSTEM. HSS WILL NOT BE LIABLE FOR THE PRIVACY OF ANYDATA OR OTHER FILES TRANSMITTED ON OR THROUGH THE INFORMATION SYSTEM.(e) HSS MAY INFORM GOVERNMENTAL AUTHORITIES OR INTERESTED THIRD PARTIES IF HSSSUSPECTS, BELIEVES OR RECEIVES NOTICE THAT CUSTOMER’S DATA OR OTHER FILES CONTAINLEGALLY PROHIBITED INFORMATION OR ARE BEING USED FOR ILLEGAL PURPOSES. CUSTOMERACKNOWLEDGES THAT HSS OR THE THIRD PARTY PROVIDER MAY MONITOR AND REVIEW STOREDDATA AND OTHER FILES WITHOUT RESTRICTION AND CUSTOMER HEREBY ACKNOWLEDGES ANDCONSENTS TO SUCH MONITORING. CUSTOMER ALSO ACKNOWLEDGES THAT HSS OR THE THIRDPARTY PROVIDER MAY NEED TO RELEASE CUSTOMER’S DATA OR OTHER FILES WHEN HSS ORTHE THIRD PARTY PROVIDER BELIEVES IT MUST DO SO IN ORDER TO COMPLY WITH A LAW,SUBPOENA, WARRANT, ORDER OR REGULATION ARISING FROM LITIGANTS, LAW ENFORCEMENT,COURTS AND OTHER GOVERNMENTAL AGENCIES. NEITHER HSS NOR THE THIRD PARTYPROVIDER SHALL BE RESPONSIBLE OR LIABLE TO CUSTOMER FOR ANY SUCH ACTIONS TAKEN BYHSS OR THE THIRD PARTY PROVIDER.14. Limitations on Actions. No action, regardless of form, arising out of the transactions under this Agreement, otherthan an action for nonpayment, or for billing errors may be brought by either party hereto more than one (1) year afterthe cause of action has occurred.15. Third Party Claims. The Released Parties, as defined in Section 16, shall have no liability to third parties forany claims, losses or damages of any type whatsoever arising out of or in any way related to the access to or any useof the Information System, or, without limitation, any of the other products or services provided under this Agreementor the Schedules attached hereto. Customer shall be responsible for, and Customer agrees to indemnify the ReleasedParties and hold them harmless from and with respect to, any loss or damage (including without limitation attorneys’fees, costs and expenses) which arise out of Customer’s access to or any use of the Information System or any of theother products or services provided under this Agreement or the Schedules attached hereto, including, but not limitedto, infringement of any Intellectual Property Rights.16. Estoppel and Release. Customer hereby (i) certifies to HSS and its subsidiaries and affiliates that thisAgreement, the Master Agreements and all other agreements relating to Customer’s Site listed on page 1, (collectively,the “Agreements”) are each in full force and effect, and no default, claim, breach, offset, defense to full and strictenforcement, waiver or estoppel (collectively, a “Claim”), or condition that could with the passage of time, giving ofnotice or otherwise become a Claim, currently exists or has existed against HSS or its subsidiaries or affiliates underthe Agreements; (ii) fully and forever releases, discharges, and agrees to indemnify, defend, and hold harmless HSSand its subsidiaries and affiliates and each of their respective former and present owners, and each of such entities’{000011-999987 00193475.DOCX; 1}


officers, employees, directors, shareholders, alter egos, affiliates, partners, representatives, agents, attorneys,successors and assigns (collectively, the “Released Parties”), from any and all Claims, demands, liens, actions, suits,causes of action, obligations, controversies, debts, costs, attorneys’ fees, expenses, damages, judgments, orders, andliabilities of whatever kind or nature in law, equity, or otherwise, whether now known or suspected which have existedor may have existed, or which do exist or which hereafter can, shall or may exist, based on any facts, events, oromissions occurring from any time on or prior to the execution of this Agreement which arise out of, concern, pertain,or relate in any way to the Agreements (the “Released Claims”). Customer acknowledges that there is a possibilitythat subsequent to the execution of this Agreement, Customer will discover facts or incur or suffer claims which wereunknown or unsuspected at the time this Agreement was executed, and which if known by Customer at that time mayhave materially affected Customer’s decision to execute this Agreement. Customer hereby acknowledges and agreesthat by reason of this Agreement and the release contained in this Agreement, it is assuming any risk of such unknownfacts and such unknown and unsuspected claims. Customer has been advised of the existence of Section 1542 of theCalifornia Civil Code (“Section 1542”), which provides:A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW ORSUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIMMUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR.Notwithstanding such provision, this release shall constitute a full release in accordance with its terms. Customerknowingly and voluntarily waives the provisions of Section 1542, as well as any other statute, law, or rule of similareffect (or in any state having similar statutes governing releases). In connection with such waiver and relinquishment,Customer hereby acknowledges it is aware that it may hereafter discover claims presently unknown or unsuspected, orfacts in addition to or different from those which it now knows or believes to be true with respect to the mattersreleased herein. Nevertheless, it is the intention of Customer, through this Agreement, and with the advice of itscounsel, to fully and finally settle and release all such matters, and all claims relative thereto, which do now exist, mayexist or have existed between and among the parties hereto. Customer hereby acknowledges that it has been advisedby its legal counsel and understands and acknowledges the significance and consequences of this release and of thisspecific waiver of Section 1542 and other such laws.17. Entire Agreement/Prior Agreements. This Agreement and the Schedules attached hereto constitute the entireunderstanding and agreement between Customer and HSS with respect to the transactions contemplated herein and,except for the Brand Agreements as noted in Section 7, supersede any and all prior or contemporaneous oral orwritten communications with respect to the subject matter hereof. No other agreements, covenants, representations orwarranties, express or implied, oral or written, have been made by either party to the other with respect to the subjectmatter hereunder. There being no expectations to the contrary between the parties hereto, no usage of trade or otherregular practice or method of dealing between the parties hereto shall be used to modify, interpret, supplement or alterin any manner any express terms of this Agreement or the Schedules attached hereto. Neither this Agreement nor theSchedules attached hereto shall be modified, amended or in any way altered except by an instrument in writing signedby an authorized representative of HSS and by an authorized representative of Customer. Without limiting thegenerality of the foregoing, this Agreement supersedes and terminates any prior or existing HMS, HPMS1, HPMS2,System 21® and <strong>Hilton</strong> Information Technology System Agreements. Nothing in this Section 17 disclaims anyrepresentation made in the Franchise Disclosure Document provided to the Customer.18. Cumulative Remedies. No remedy available to HSS hereunder or relating hereto shall be exclusive of any otherremedy, and each and every such remedy shall be cumulative and shall be in addition to every other remedyhereunder or now or hereafter existing at law or in equity or by statute or otherwise. No waiver of any provision of thisAgreement or any Schedule attached hereto or any rights or obligations of either party hereunder shall be effective,except pursuant to a written instrument signed by the party or parties waiving compliance, and any such waiver shallbe effective only in the specific instance and for the specific purpose stated in such writing.19. Force Majeure. Neither HSS, the Preferred Retailer, the Preferred Lessor nor the Preferred Services Providershall be responsible for delays or failures in performance hereunder resulting from any act of God, fire, flood, lightningstrikes, tornadoes, earthquakes or other disasters, riots, civil commotion, terrorism, acts of war, labor disputes, strikes,lockouts, epidemics, governmental regulations imposed after the fact, network failure, communication line, power, airconditioning or humidity control failures, or any other occurrence beyond their reasonable control.{000011-999987 00193475.DOCX; 1}


20. Severability. If any provision hereof is found invalid or unenforceable pursuant to judicial decree or decision, theremainder of this Agreement shall remain valid and enforceable according to its terms. Without limiting the foregoing,it is expressly understood and agreed that each and every provision of this Agreement and the Schedules attachedhereto which provide for a limitation of liability, disclaimer of warranties, or exclusion or limitation of damages or otherremedies is intended by the parties to be severable and independent of any other provision and to be enforced assuch. Further, it is expressly understood and agreed that if any remedy hereunder is determined to have failed of itsessential purpose, all limitations of liability and exclusions of damages or other remedies set forth herein shall remainin effect.21. No Joint Venture. Nothing contained herein shall be deemed or construed as creating a joint venture orpartnership between HSS and Customer. Neither party is, by virtue of this Agreement, authorized as an agent or legalrepresentative of the other.22. Assignment. This Agreement shall be binding upon and inure to the benefit of the parties’ respective successorsand assigns permitted hereunder. Customer understands and acknowledges that HSS anticipates that it may arrangefor one or more third parties to provide certain services which HSS is obligated to provide to Customer hereunder.Customer further expressly agrees that HSS may assign or transfer this Agreement and/or any of its rights and dutieshereunder to any parent, subsidiary or affiliated entity or any entity which acquires all or substantially all of HSS’soperating assets, or into which HSS is merged or reorganized pursuant to any plan of merger or reorganization.Customer shall not have the right or power to assign or transfer this Agreement or any interest herein without HSS’sprior written consent, which consent may be withheld in the sole and absolute exercise of HSS’s discretion.23. Counterparts. This Agreement may be executed in one or more counterparts each of which shall constitute oneand the same instrument.24. Applicable Law, Consent to Jurisdiction, Equitable Relief and Waiver of Jury Trial. This Agreement shall begoverned by, and shall be construed, interpreted and enforced in accordance with, the laws of the State of New York,except for Section 16 which shall be governed by California Law. This Agreement will be enforced in accordance withthe following:The parties to this Agreement agree that any claim, suit, action or proceeding, brought by either party, arisingout of or relating to this Agreement or the relationships created hereby, any breach of this Agreement, and any and alldisputes between HSS and Customer, whether sounding in contract, tort or otherwise, shall be submitted foradjudication exclusively in the U.S. District Court for the Eastern District of Virginia, in Alexandria, Virginia or if thatcourt lacks subject matter jurisdiction, then in a court of competent jurisdiction whose jurisdiction includes FairfaxCounty, Virginia. Each party: (i) waives any objection which it may have that such court is not a convenient forum forany such adjudication; (ii) agrees and consents to the personal jurisdiction of such court ; and (iii) agrees that processissued out of such court or in accordance with the rules of practice of such court shall be properly served if servedpersonally or served by certified mail or other form of substituted service as provided under the rules of practice ofsuch court.The parties hereto acknowledge and agree that any party’s remedy at law for any breach or threatened breachof this Agreement which relates to requiring that the breaching party take any action or refrain from taking any actionwould be inadequate and such breach or threatened breach shall be per se deemed as causing irreparable harm tosuch party. Therefore, in the event of such breach or threatened breach, the parties hereto agree that in addition toany available remedy at law, including but not limited to monetary damages, an aggrieved party shall be entitled toobtain equitable relief in the form of specific enforcement, temporary restraining order, temporary or permanentinjunction, or any other equitable remedy that may then be available to the aggrieved party.Should venue be rejected by the U.S. District Court for the Eastern District of Virginia, in Alexandria, Virginia ora court of competent jurisdiction in Fairfax County, Virginia, then any litigation arising out of or related to thisAgreement or the relationships created hereby, any breach of this Agreement, and any and all disputes between HSSand Customer, whether sounding in contract, tort, or otherwise, will instead be submitted to and resolved exclusivelyby a court of competent jurisdiction located in the City and State of New York, New York. Customer agrees andconsents to such personal jurisdiction and venue in this substitute jurisdiction and waives and agrees never to assert,{000011-999987 00193475.DOCX; 1}


move or otherwise claim that this substitute venue is for any reason improper, inconvenient, prejudicial or otherwiseinappropriate (including asserting any claim under the judicial doctrine of forum non conveniens).TO THE EXTENT EITHER PARTY INITIATES LITIGATION INVOLVING THIS AGREEMENT OR ANY ASPECT OFTHE RELATIONSHIP BETWEEN THEM (EVEN IF OTHER PARTIES OR OTHER CLAIMS ARE INCLUDED IN SUCHLITIGATION), ALL THE PARTIES WAIVE THEIR RIGHT TO A TRIAL BY JURY. THIS WAIVER WILL APPLY TOALL CAUSES OF ACTION THAT ARE OR MIGHT BE INCLUDED IN SUCH ACTION, INCLUDING CLAIMSRELATED TO THE ENFORCEMENT OR INTERPRETATION OF THIS AGREEMENT, ALLEGATIONS OF STATEOR FEDERAL STATUTORY VIOLATIONS, FRAUD, MISREPRESENTATION, OR SIMILAR CAUSES OF ACTION,AND IN CONNECTION WITH ANY LEGAL ACTION INITIATED FOR THE RECOVERY OF DAMAGES BETWEENOR AMONG HSS AND CUSTOMER OR BETWEEN OR AMONG ANY OF THEIR OWNERS, AFFILIATES,OFFICERS, EMPLOYEES OR AGENTS.25. Attorneys’ Fees. In the event of any suit, action or proceeding arising out of or relating to this Agreement or thetransactions contemplated hereby, the prevailing party thereunder shall be entitled to recover reasonable attorneys’and paralegals’ fees (for negotiations, trials, appeals and collection efforts) and court costs incurred in connectiontherewith in addition to any other relief to which such party may be entitled. The prevailing party shall be the party thatprevails on its claim whether or not an award or judgment is entered in its favor.26. No Reproduction. Customer acknowledges that the Proprietary Software (excluding any third party softwareused in operating the Information System) comprising the Information System is subject to certain Intellectual PropertyRights owned or held by HSS and/or its affiliates or subsidiaries and that the information contained therein isproprietary to HSS and/or its affiliates or subsidiaries. Customer agrees not to reproduce, nor duplicate, nor reuse, inwhole or in part, any Software, documentation or materials comprising the Information System in any manner (whetherdirectly or in creating a new use or otherwise) without the prior written consent of HSS. This prohibition againstreproduction also applies to the duplication and/or transmission of any related materials supplied by HSS.27. Confidentiality.(a) Customer shall maintain the confidential nature of the information contained in the materials which areprovided for its use at the Customer’s Site (the “Site”) also referred to herein as Customer’s Hotel (the “Hotel”)under this Agreement and the Schedules attached hereto. Customer agrees not to provide or otherwise makeavailable the Software or documentation comprising the Information System to any person or entity other thanCustomer’s employees at the Site without prior written consent of HSS. Customer further agrees to take allreasonable steps and precautions necessary to protect the Information System or any of the software orinformation contained therein from unauthorized use or disclosure by its agents, employees, or other thirdparties.(b) Customer hereby represents and warrants that it will not share with nor enter into any agreement orunderstanding with any competitors including any other <strong>Hilton</strong> hotel (other than a <strong>Hilton</strong> hotel owned by thesame owner) to share or exchange information concerning prices, bids, or terms or conditions of sale.(c) Customer further agrees that it shall maintain the confidential nature of the information contained in theProprietary Software and the Certified Third Party Software and related materials together with all of theinformation HSS and/or its affiliates and subsidiaries may obtain from Customer or about Customer or aboutthe Customer’s Site or its guests under this Agreement, or under any agreement ancillary to this Agreement,or otherwise related to this Agreement and agrees that such information is HSS’s and/or its affiliates’ andsubsidiaries’ proprietary and confidential information. All revenues related thereto will be HSS’s and/or itsaffiliates’ and subsidiaries’ property. However, Customer may at any time during or after the term of thisAgreement use to the extent lawful and at its sole risk and responsibility any information that Customeracquires from third parties in operating Customer’s Site, such as guest data. The information will becomeHSS’s and/or its affiliates’ and subsidiaries’ confidential and proprietary information which HSS and/or itsaffiliates and subsidiaries may use for any reason as it deems necessary or appropriate, in its sole discretion.Customer agrees not to provide or otherwise make available any of the information to any person or entityother than Customer's employees at Customer’s Site.{000011-999987 00193475.DOCX; 1}


28. Surviving Obligations. All representations, promises, warranties, and obligations of Customer shall survive thetermination of this Agreement. In the event that Customer makes improper use of the rights granted herein, the partiesagree that HSS and/or its affiliates and subsidiaries would suffer irreparable damage and HSS shall have the right toobtain an injunction to prevent such misuses and to protect its rights in the Information System, including, but notlimited to, the Software and the documentation or information contained therein or any use thereof. Such right toinjunctive relief shall be cumulative and in addition to any other right or remedy at law to which HSS may be entitled.In the event HSS shall employ legal counsel to enforce its rights hereunder, HSS shall be entitled, in addition to anyother damages, to recover reasonable attorneys’ fees and costs.{000011-999987 00193475.DOCX; 1}


SCHEDULE AINFORMATION SYSTEM SOFTWARE LICENSED / SERVICES PROVIDEDSoftware Item:Proprietary SoftwareOnQ® Interface Software:Call AccountingPBXVoice MessagingPoint Of SaleMovie Only BillingTV Services (Express Checkout, Movies, etc.)Mini-Bar PostingCredit Card Authorization & SettlementHigh Speed InternetPPICElectronic KeyEnergy Management%Sys21InterfaceSW%%CallAccounting%%PBX%%VoiceMail%%POS%%MovieSystem%%VideoCheckOut%%MiniBarPosting%%CreditCard%%INetCallAccounting%%PPIC%%ElectronicKey%%EnergyMgmt%“X” – Denotes requested interfacesDocumentation Item:ImplementationSite Survey RecapOnQ® ProposalOnQ® Implementation GuideOnQ® Installation GuideTraining ManualsPre-Conversion Training MaterialProprietary Software CBTProprietary Software On-line CoachTraining Item:As described below, Customer’s personnel must demonstrate an acceptable level of proficiency in theoperation of the Information System before Customer will be permitted to implement or use the Information System.These are summaries of some current requirements; however, more exact requirements may be set forth in theapplicable Brand and/or Standards Manual(s) and subject to change by HSS from time to time as set forth in theLicense Agreement and such Manuals.Information System Planning WorkshopIn order to assist Customer with acquiring necessary planning information regarding implementation of theInformation System, HSS periodically conducts implementation training either by telephone or during sessionsconducted in Memphis. This implementation training is designed to equip the Hotel’s personnel with the skillsnecessary to operate, train employees and plan for implementation of the Information System. Customer’s generalmanager (or HSS approved designee) is required to participate in this training along with other management staff(designated by HSS) to begin execution of the plan for implementation of the Information System.{000011-999987 00193475.DOCX; 1}


Hotel Employee TrainingThe Information System currently contains a complete self-paced computer based training (“CBT”) function which eachemployee of the Hotel will use to become proficient in the Information System’s functionality. The management of theHotel is responsible for ensuring that all employees who have responsibilities related to the front desk will be certifiedin the appropriate CBT modules prior to the implementation of the Information System, or within ten (10) days ofemployment, as the case may be.Proficiency to be DemonstratedCustomer’s General Manager (“GM”) shall be certified in the Information System’s operations procedures, or anew GM shall become certified within sixty (60) days of assuming the general manager’s position, as the case may be.All Hotel staff must successfully complete certification training as a prerequisite to receiving permission from HSS’sinstallation team to complete the implementation of the Information System. A minimum passing score for the GeneralManager or General Manager designee (for hotels over 300 rooms) is eighty percent (80%) with eighty percent (80%)for the combined average of the management team and eighty percent (80%) for the combined average of the teammembers who are principal users of the Information System.Installation Services Item:HSS May Use Third Party Designee to Provide Services HereunderFrom time to time during the term of the Agreement, HSS may elect to enter into a business relationship withone or more third party vendors to provide some or all of the goods and services to be delivered to Customer under theprovisions of the Agreement. Such services may include, but not be limited to, the procurement and configuration ofthe Authorized Equipment and Certified Third Party Software, the installation of same at the Hotel, and themaintenance of the Authorized Equipment and Certified Third Party Software at the Hotel on an ongoing basisfollowing installation. Customer agrees to pay invoices rendered by the third party vendors in accordance with theterms thereof as if they were rendered directly by HSS, and if Customer fails to do so, it shall be considered a defaulthereunder. At the present time, HSS has entered into an agreement in such capacity to use the Preferred Retailer,Preferred Lessor and/or the Preferred Services Provider whose joinder(s) is (are) attached to the Agreement andmade a part hereof.Implementation:As set forth in this Schedule A below, HSS (or its designee) will provide certain services for Customer’sAuthorized Equipment listed on Schedule D and related Certified Third Party Software. These are summaries of somecurrent requirements; however, more exact requirements may be set forth in the applicable Brand and/or StandardsManual(s) and are subject to change by HSS or HWI or their affiliate or subsidiary from time to time as set forth in theLicense Agreement and such Manuals.HSS will provide the services (the “On-Site Services”) of Systems Implementation consultants. The number ofconsultants is to be determined by HSS based upon size and type of the Hotel. The number of consultants on-site atthe Hotel and the person-days on-site for these consultants are listed on Schedule B – Cost of the InstallationServices. The number of days will be determined by HSS in its sole discretion. These consultants will:(i)work with the Hotel’s management to build the Hotel’s database, including the verification of the proper functioning ofthe Software;(ii) provide procedural support for the property management system to the Hotel’s management;(iii) work with the Hotel’s management to adapt their use of the Information System to meet the Hotel’s requirements;(iv) support the Hotel’s staff in their use of the Information System through the Hotel’s management;(v) work with the Hotel’s management to assure that the Hotel has all necessary tools for the implementation of theInformation System (i.e., Authorized Equipment, Certified Third Party Software, documentation, etc.);(vi) install or approve the installation of equipment to meet the requirements of the Hotel, HSS and the manufacturerof the Authorized Equipment;{000011-999987 00193475.DOCX; 1}


(vii) work with third party vendors to meet the technical criteria for interface communications; i.e., central reservations,call accounting, energy management, pay movies, high speed internet access, etc.;(viii) administer a trial run of the Information System to verify that the front desk staff and audit staff have been trainedproperly (the minimum passing score for the General Manager or General Manager designee (if applicable) is 80%,and 80% for the combined average of the management group and primary employee user group);(ix) verify that all front desk staff and Hotel’s management have successfully completed the Information SystemGuided Tour & Training;(x) identify and address operational problems that involve the Information System; and(xi) formulate and present recommendations that maximize efficient use of the Information System.InstallationWhether Customer elects to purchase the Authorized Equipment listed on Schedule D from the PreferredRetailer or lease such Authorized Equipment from the Preferred Lessor, HSS (or its designee as the case may be) wi<strong>llc</strong>oordinate the installation of such Authorized Equipment at the Hotel.(i) Customer or HSS, in HSS’s discretion, will obtain and maintain throughout the term hereof, at Customer’scost, the necessary communication vehicles (e.g., two dedicated telephone lines, one for direct communicationbetween HSS and the Hotel for the purpose of dialing up Customer’s Authorized Equipment to diagnose InformationSystem problems and the other to diagnose wide area network trouble), together with such other equipment as isreasonably necessary for the operation of the Authorized Equipment, including without limitation, network accessincluding wide area network connections to the Central Reservation System and Internet via frame relay and/or dial-upconnections, routers, and CSU/DSU equipment. Customer shall maintain for the term of this Agreement, atCustomer’s cost, all necessary communication links, including a modem and dial-up telephone line and a facsimilemachine or other electronic communications capability mutually acceptable to Customer and HSS.(ii) Customer shall make available, at its own expense, prior to the agreed upon installation date a locationthat, in HSS’s opinion, is suitable for installation of such Authorized Equipment. Customer shall furnish any electricalconnections and dedicated phone lines which may be required by HSS and shall perform and pay for all work,including alterations, which in the sole discretion of HSS is necessary to prepare the Hotel for the installation andproper operation of the Authorized Equipment.(iii) Any delay in shipment and installation of such Authorized Equipment or Certified Third Party Software,including delays by communications vendors, Preferred Retailers, Preferred Lessors, Preferred Services Providers orany other retailers or lessors, will, for the duration of such delay, excuse any failure of HSS to install the AuthorizedEquipment on or before the agreed upon installation date. However, HSS shall use commercially reasonable efforts torequire such approved vendors to comply with their service level agreements as to installation and shipment timing forCustomer’s installation, in accordance with such approved vendor agreements.(iv) If Customer elects to purchase such Authorized Equipment from another retailer or lessor, it shall be installed atthe Hotel on a date mutually agreed to by HSS and Customer following HSS’s (or its designee’s) determination that itconforms to HSS’s specifications and testing procedures and can be configured with the Software.Software InstallationIf Customer purchases the Authorized Equipment listed on Schedule D from HSS or the Preferred Retailer, thePreferred Retailer or HSS will install the Software and any related software as described in this Agreement on theAuthorized Equipment and HSS (or its designees) will complete the installation at the Hotel, as applicable, on theagreed upon installation date. If Customer does not purchase such Authorized Equipment from the Preferred Retailer,HSS or its designee will install the Software and any related software at such time as HSS designates in writing toCustomer. The Software may be installed in phases such that one or more Software Modules may be installed and/oroperational prior to other Software Modules. The Software Modules to be installed shall be as set out above and inthis Agreement, and Customer hereby agrees to permit the Preferred Retailer or HSS (or their designees) to install anyand all other Software Modules on the Authorized Equipment in or at the Hotel, as provided for herein.If Customer purchases such Authorized Equipment from a retailer other than the Preferred Retailer, Customershall pay for configuring the Authorized Equipment purchased from such retailer, with the Software. The additional{000011-999987 00193475.DOCX; 1}


cost for such configuration shall be as shown on Schedule B. Customer shall also be responsible for shipping andshipping related costs to and from HSS or its designee for such configuration.Cost of On-Site Services/Travel ExpensesThe cost of all On-Site Services (including the cost of the Systems Implementation Consultants) are shown onSchedule B. In addition to paying the cost of all On-Site Services, Customer shall reimburse HSS for any travelexpenses incurred by HSS (or its designee), including without limitation, those shown on Schedule B.Third Party Interface Testing and ConnectivityIf Customer requires the implementation of any OnQ® Interface software for connectivity to third party systems,Customer shall be responsible for any fees assessed by the third party vendors to test and implement the necessaryconnectivity. In addition, Customer will be required to make arrangements with any such third party vendor to providethe necessary assistance required to test and to implement the interface connectivity. This assistance requires thevendor to be on-site at the time of testing and implementation, unless the third party vendor can perform all necessarytasks (as defined by HSS) through a remote connection to the Customer’s third party system.{000011-999987 00193475.DOCX; 1}


SCHEDULE BSYSTEM COST AND PAYMENT TERMSCost of the Software License FeesCustomer shall pay HSS, Preferred Retailer, Preferred Services Provider or another retailer approved by HSS, a feefor the license of each copy of the Proprietary Software and the Certified Third Party Software, licensed or sublicensedto Customer by third parties or installed on the Authorized Equipment listed on Schedule D at the Hotel (the “LicenseFee”). The License Fee may be prorated to reflect the installation of some, but not all of the Proprietary SoftwareModules; however, Customer agrees to pay for the License Fees according to the schedule set forth below.Proprietary OnQ® Software LicenseProprietary OnQ® Interface Software LicensesOnQ® Virus and CAL Licenses$%System21SWFee%$%System21LicenseFee%$%System21VirusSW%If additional Hotel guest rooms (or suites) are added or constructed by Customer for Customer's Hotel at any time afterthe Effective Date of the Agreement, Customer will pay the cost of additional License Fees based upon the increase insuch rooms. Currently, the cost of the License Fees per additional room is $120.00.Cost of the Authorized Equipment, Certified Third Party Software and Other FeesThe cost of the Authorized Equipment, Certified Third Party Software and other fees are shown below. The costs willbe invoiced to Customer by HSS or by the Preferred Retailer.Authorized Equipment (as described in Schedule D) and Certified Third PartySoftware (as listed in Schedule D and described in Schedule G, as applicable)Kiosk Hardware and Installation FeeStandard Upgrade FeeStandard Plus Software License Fees$%System21HWFee%$%Kiosk%$%StandardUpgradeFee%$%StandardPlusSoftwareFee%*Note: The cost to configure equipment obtained by Customer from a non-preferred retailer, to be included here, whenapplicable.Cost of Training and Training ManualThe cost of the Training is shown below. This cost will be invoiced to Customer by HSS or the Preferred ServicesProvider at the same time as it renders its invoice to Customer for the License Fees. Additional costs for trainingreplacement general managers or other hotel personnel will be invoiced to Customer prior to such training dates.Customer will be responsible for charges incurred for use of Virtual Private Network (“VPN”) to access the OnQ®training hotel. These costs include fees from HSS’s current VPN access provider, for up to 5,000 minutes of networkaccess as well as HSS internal costs for configuration services. VPN access will be terminated for each property atthe time of hotel opening or live utilization of the Information System.Training System Access Fee$%TrainSysAccessFee%There is currently no additional charge for the CBT training modules which are included within the software.Information System Planning Workshop$%System21PlanningWS%{000011-999987 00193475.DOCX; 1}


Sales Skills Training: For the Hampton and Homewood brands (N/A for other brands), attendance is required bygeneral manager, assistant general manager, or full-time sales manager within ninety (90) days of employment.$%SalesTrainingFee%General Manager Leadership Program:For ES/HH/HIS/HW/DT/DC (N/A for other brands):Pre-Opening MaterialsFor ES/HH/HIS/HW/DT/DC (N/A for other brands):$%GMTrainingFee%$%PreOpeningFee%Cost of the Installation ServicesThe cost of the Services (including the cost of the Systems Implementation Specialists but excluding the cost of anyservices described in any other schedules) is shown below. This cost will be invoiced to Customer by HSS or thePreferred Services Provider at the same time as it renders its invoice to Customer for the Proprietary Software.Preferred Service Provider Fee:(Training Room Network Installation, as applicable)(Includes travel expenses)Project Management, Contracting and Sales fee (“PMCS Fee”)Site Survey (includes travel expenses)Installation Support FeeImplementation on-site services: (inclusive of travel for US and PR -Travel expenses to be billed at actual per guidelines below for others)Executive Briefing and Change ManagementEmail Setup Fee:Hi Tech Fee:Firewall Equipment and Configuration and/or Converged Network Install$%ServicesPreferred%$%ServicesPMCS%$%HHCSiteSurvey%$%InstallSupport%$%ImplementationFee%$%DevRecovery%$%Email%$%HiTechFee1%$%Firewall%Cost of Travel Expenses/Per Diem/ReschedulingCustomer shall pay for or promptly reimburse any out-of-pocket travel expenses actually incurred by HSS or anyvendor hereunder (or their designees), including without limitation:round-trip airfare (due to frequent scheduling changes, HSS is often unable to book airline tickets more thanone week in advance of travel);single room accommodations (if the Hotel cannot provide accommodations, comparable accommodations willbe utilized);meals;ground transportation (all ground transportation required to get to and from the Hotel as well as transportationused during HSS’s representatives’ stay at the Hotel);tips;taxes; andmiscellaneous expenses (including phone, internet, laundry, etc.).{000011-999987 00193475.DOCX; 1}


Promptly following HSS’s providing of the Services, an invoice will be submitted to Customer for HSS’srepresentatives’ out-of-pocket expenses, any additional per diem charges for its representatives (as described in theNotes below), any re-scheduling fee, and any additional travel expenses as set forth above, which invoice shall bepayable within fifteen days of Customer’s receipt of same.TOTAL PRICE$%TotalPrice%*TOTAL PRICE EXCLUDES TAXES, SHIPPING & ANY MONTHLY FEE ITEMS NOTED HEREINNotes: HSS requires that its representatives be on-site for the Hotel’s implementation of the Information System.Once HSS’s representatives are on-site, any delays in the Hotel’s implementation will result in additional expense toCustomer. If HSS’s representatives stay at the Hotel beyond the number of person-days to be provided as set forthabove, whether on account of a delayed opening caused by Hotel or at Customer’s request, Customer will be requiredto pay HSS (or its designee) currently $700 per representative per day for each such additional day, plus suchrepresentatives’ additional travel expenses. If a delay in implementation of the Information System caused solely bythe Hotel necessitates the departure and re-scheduling of HSS’s representatives, in addition to the fee set forth above,Customer will be required to pay a re-scheduling fee, currently $2000.00, plus such representatives’ additional travelexpenses. The re-scheduled date will be determined based on the needs of the Hotel as well as the availability ofHSS’s representatives.If Customer attaches or uses third party equipment and/or interfaces with the Authorized Equipment listed on ScheduleD which have not been certified or approved by HSS as meeting HSS’s specifications or installs other third party non-HSS proprietary software which has not been certified or approved by HSS as meeting HSS’s specifications on theequipment, the Information System may need to be reconfigured, and the entire cost of the reconfiguration shall beborne by Customer.Promptly following HSS’s providing of the Services, if applicable, due to implementation delays or requestedincremental days on-site, an invoice will be submitted to Customer for HSS’s representatives’ out-of-pocket expenses,any additional per diem charges for its representatives, any re-scheduling fee, and any additional travel expenses asset forth above, which invoice shall be payable within fifteen days of Customer’s receipt of same.Notes: All fees indicated are exclusive of applicable taxes (see Agreement section entitled “Taxes”). Unless otherwisespecified by HSS in writing, Customer shall make all payments in United States dollars to HSS or any other partydesignated by HSS in its sole discretion.Customer shall pay according to the terms of any invoice(s) submitted to Customer, including any provision for latecharges, the fee for the installation of any telephone line(s) or wide area network connection(s) necessary forconnection of the Authorized EquipmentCustomer shall purchase and replace, from any source, paper, ribbons and such other operating supplies as shall berequired for the operation of the Authorized Equipment.{000011-999987 00193475.DOCX; 1}


SCHEDULE CSOFTWARE MAINTENANCE / COST AND PAYMENT TERMS1. General. HSS shall provide Customer with maintenance and support for a term of one (1) year (with annualrenewals at the option of HSS) commencing upon execution hereof, for the Proprietary Software, specifically excludingany maintenance and support of any Certified Third Party Software (as described in the Agreement section designated“Software”).2. Certified Third Party Software Only. Customer understands that the use of any software other than that providedby HSS pursuant to this Agreement, unless such additional third party software has been approved in writing by theHSS Information Technology Department (collectively “Certified Software”), is not warranted for use on the AuthorizedEquipment, as set forth in Schedule D. In the event Customer uses or installs any third party software other thanCertified Software on the Authorized Equipment or uses equipment that is not Authorized Equipment, HSS shall haveno further obligations to provide any software maintenance services to Customer hereunder.3. Software Maintenance.(a) Customer acknowledges and understands that HSS is unable to modify the Certified Third Party Software.With respect to the Certified Third Party Software, HSS does not provide support. In the event Customernotifies HSS of any condition which Customer believes constitutes a breach of any warranty provided by athird party vendor or a defect in Certified Third Party Software, HSS shall, upon Customer’s request, providereasonable cooperation and assistance in notifying such third party vendor of such condition and in urgingsuch third party vendor to correct such condition.(b) With respect to the Proprietary Software, provided Customer has paid all software maintenance and otherfees and satisfied all other obligations under this Agreement and under the License Agreement with HWI or itsaffiliate or subsidiary, HSS shall supply Customer with access to any standard enhancements, improvements,updates, and/or modifications to the Proprietary Software generally made available by HSS as options or newreleases to its Customers which are not charged for separately by HSS as options or new releases. Suchenhancements, improvements, updates, additions, and/or modifications which are supplied by HSS toCustomer, and all Intellectual Property Rights therein, shall be HSS’s sole and exclusive property and shall bedeemed part of the Proprietary Software hereunder and shall be subject to all of the terms and conditions ofthe Agreement. Customer acknowledges and agrees that Customer may be required to purchase someenhancements, improvements, updates, and/or modifications to the Proprietary Software which Customer willbe charged for separately by HSS, as well as additional hardware and/or software in order to utilize certainmajor upgrades or enhancements.4. Cooperation. Customer shall provide HSS with all information, data and other required materials necessary forHSS to reproduce any problem identified by Customer. Customer shall maintain for the term of this Agreement amodem and dial-up telephone line and a facsimile machine or other electronic communication capability mutuallyacceptable to both parties to facilitate HSS’s ability to perform its maintenance services remotely.5. Expenses. If service personnel incur travel, lodging, meal, or any other out of pocket expenses in furnishing themaintenance services hereunder, Customer shall pay for or promptly reimburse HSS for same, subject to reasonabledocumentation of such expenses. Customer shall also pay for all telephone toll charges incurred in providingmaintenance and support hereunder.6. Exclusions. HSS’s obligations hereunder shall not apply to any errors, defects or problems caused in whole or inpart by (i) any modifications or enhancements made to any Proprietary Software or Certified Third Party Software byCustomer or any third person or entity other than HSS; (ii) any software program, hardware, firmware, peripheral orcommunication device used in connection with the Information System which was not approved in advance in writingby HSS; (iii) the failure of Customer to follow the most current instructions promulgated by HSS or any third partyvendor from time to time with respect to the proper use of the Information System; (iv) the failure of Customer toschedule regular preventive maintenance in accordance with standard HSS procedures; (v) forces or supplies externalto the Authorized Equipment, including, without limitation, the reasons set forth in the Force Majeure section of the{000011-999987 00193475.DOCX; 1}


HITS Agreement; and/or (vi) the negligence of Customer or any other third person or entity. Any correctionsperformed by HSS for any such errors, difficulties, or defects shall be fixed, in HSS’s sole discretion, at HSS’s thencurrent time and material charges. HSS shall be under no obligation, however, to fix any such Customer or externallycaused errors, defects or problems.7. Proprietary Rights. Any changes, improvements, additions, and/or modifications to any of the ProprietarySoftware which are licensed by HSS to Customer, and all proprietary rights therein, including without limitation, allIntellectual Property Rights, shall be HSS’s sole and exclusive property, and all such software shall be subject to theterms and conditions of the Agreement.8. Hotline. HSS will provide, in accordance with its customary business practices and procedures, telephonecustomer service support as reflected in this Schedule, for the purposes of receiving reports from Customer regardingsoftware malfunctions subject to maintenance hereunder. HSS may attempt, to the extent practical, to resolve anyreported problems by telephone or by accessing Customer’s equipment remotely.9. On-Site Services. In the event HSS is unable to resolve any reported problem by telephone or modem, HSS willdispatch service personnel to Customer’s Site for the purpose of providing maintenance services hereunder at HSS’sstandard rates and charges.10. Customer Responsibilities. Customer shall maintain on its staff at all times sufficient personnel that have beentrained in and are knowledgeable about the use of the Information System in a professional, efficient and competentmanner. Customer is responsible for maintaining duplicate or back-up copies of its software, data files anddocumentation. HSS shall have no liability for any damages resulting from Customer’s failure to maintain suchduplicate or back-up copies nor for any costs or expenses of reconstructing any such data or information that may bedestroyed, impaired or lost. HSS has no obligation to maintain or repair any software other than the ProprietarySoftware, nor to repair or replace any expendable or consumable components such as ribbons, paper, tonercartridges, print wheels, drums, batteries, or diskettes.11. Cost and Payment Terms. Annual Cost of Software Maintenance $%AnnualSWMaint%. Payments will becalculated from the Start Date (“Start Date”), which shall be the shipment date of the Authorized Equipment listed onSchedule D to Customer’s Hotel. Payable in monthly installments of $%MonthlySWMaint%. The monthly paymentamount will be due in advance and will be billed by HSS or its designee. Interest at the then current highest rateallowed by applicable state law will be charged for any payments made by Customer after the payment due date (thirty(30) days after billing).Travel expenses, per diem fees and related costs for any on-site maintenance will be billed separately.HSS reserves the right to increase or decrease the Software Maintenance cost on an annual basis to reflect increasesor decreases in such cost internally and from the Preferred Retailers of such services and to reflect the addition orconstruction of additional guest rooms (or suites) by Customer for Customer's Hotel.{000011-999987 00193475.DOCX; 1}


SCHEDULE DAUTHORIZED EQUIPMENT DESCRIPTION / PURCHASE TERMS AND CONDITIONSThe term Authorized Equipment includes (i) the equipment needed by Customer at Customer’s hotel, asdetermined solely by HSS, for the Customer’s use of the Proprietary Software (the “Network Authorized Equipment”)(ii) and any additional equipment authorized by HSS for use at Customer’s hotel, over and above the NetworkAuthorized Equipment (the “Standard Plus Equipment”). All Authorized Equipment is listed on this Schedule D.Authorized Equipment PurchaseExcept as provided otherwise in this Schedule D, Customer may purchase the Authorized Equipment listed onthis Schedule D from the Preferred Retailer who may provide a joinder agreement with Customer or from anotherretailer; however, if such Authorized Equipment is obtained from another retailer, it must conform to HSS’sspecifications. Furthermore, if Customer elects to purchase such Authorized Equipment from a third party other thanthe Preferred Retailer, the file server and work stations must be shipped to HSS or its designee for certification thatthese components comply with HSS’s specifications and testing procedures. The additional cost for such certificationwill be shown on Schedule B. Customer shall also be responsible for the shipping and shipping related costs to andfrom HSS or its designee for such certifications, including without limitation those shown on Schedule B.Authorized Equipment As Personal Property/Insurance RequirementsIn addition to any other specific purchase terms required by the Preferred Retailer, the following purchaseterms and conditions shall apply to any Authorized Equipment obtained from a Preferred Retailer or HSS. TheAuthorized Equipment will be at all times, personal property which shall not, by reason of connection to the Hotel,become a fixture or appurtenance to the Hotel, and until such time as Customer or its designated third party pays tothe Preferred Retailer the total sum for the Authorized Equipment as required hereunder, the Authorized Equipmentshall remain the property of the Preferred Retailer, and title shall remain with the Preferred Retailer, free from anyclaims of Customer or the holder of any lien or encumbrance on the Hotel and/or any other property of Customer.Customer shall maintain fire, extended coverage, vandalism, and malicious mischief insurance on the AuthorizedEquipment in an amount not less than the purchase price of the Authorized Equipment. Said insurance shall nameHSS as an additional insured. For so long as this obligation remains in effect, Customer shall furnish to HSS acertificate of the insurance carrier describing the terms and coverage of the insurance in force, the persons insured,and the fact that the coverage may not be canceled, altered or permitted to lapse or expire without thirty (30) daysadvance written notice to HSS. Upon payment in full, title to the Authorized Equipment will vest in the Customer andwill be free and clear of the above requirements relating to insurance and of all of the Preferred Retailer’s liens, claimsand encumbrances and the Authorized Equipment will become the sole property of Customer. Customer assumes theexpense of delivery and in-transit insurance for the Authorized Equipment.AUTHORIZED EQUIPMENTNETWORK AUTHORIZED (PROGRAM FUNDED) EQUIPMENT:%NetAuthEquip1%STANDARD PLUS (HOTEL FUNDED) EQUIPMENT:%StdPlusEquip1%PURCHASE TERMS AND CONDITIONSFor Purchase Terms and Conditions, see Schedule I, Preferred Retailer Joinder Agreement, and any attachments toSchedule I, all of which are incorporated herein by reference.{000011-999987 00193475.DOCX; 1}


SCHEDULE EAUTHORIZED EQUIPMENT MAINTENANCE / COST AND PAYMENT TERMS1. Maintenance for the Authorized Equipment. Customer must take all steps necessary to provide all necessarymaintenance services for the Authorized Equipment listed on Schedule D so that it will receive such maintenanceservices for all such Authorized Equipment throughout the term of this Agreement. Customer may elect to use themaintenance company (the Preferred Services Provider or the PSP) with whom HSS has arranged to providemaintenance services (“Equipment Maintenance”) for the Authorized Equipment listed on Schedule D provided thatsuch Authorized Equipment, if not purchased from the Preferred Retailer, is first certified as being suitable forEquipment Maintenance, at the expense of Customer, by either HSS (or its designee) or the PSP. For such services,the Customer shall pay as set forth in this Schedule E (the “Maintenance Fees”) and according to the terms of anyinvoice(s) submitted to Customer therefor, including any provision for late charges. If Customer elects to use the PSPand Equipment Maintenance is necessary, Customer will notify HSS, which in turn will notify the PSP to dispatch aPSP representative. Notwithstanding the foregoing, Customer may elect, subject to HSS’s approval in advance inwriting, to not provide maintenance services through this Agreement for certain pieces of such Authorized Equipmentallowed to be used in conjunction with the Information System (“Non-maintained Equipment”). Neither HSS nor thePreferred Services Provider shall be responsible for any maintenance or support of Non-maintained Equipment.The following Authorized Equipment shall be designated Non-maintained Equipment:%OptOutMaint%2. Maintaintenance Fees. The Maintenance Fees are subject to increase or decrease by HSS, in its sole discretion,on January 1 of each year during the term of this Agreement or any extension thereof; however, HSS shall not chargeCustomer any Maintenance Fees that are greater than the Maintenance Fees charged to any similarly situatedCustomer (based upon factors determined by HSS in its sole judgment) utilizing equipment substantially similar to theAuthorized Equipment and pursuant to an agreement which has terms and conditions substantially similar to thisAgreement. No maintenance fees shall be charged to Customer for any Non-maintained Equipment as described inSection 1 above.3. Refresh of Authorized Equipment. Under HSS’s Refreshment Program (the “Refreshment Program”), Customerwill be responsible for and will pay for all fees and costs for the replacement or refreshment of the AuthorizedEquipment listed on Schedule D in HSS’s sole discretion (“Refresh”) on an approximate three (3) year cycle, startingapproximately three (3) years after the initial shipment of such Authorized Equipment and for the provision ofmaintenance services by the PSP on such refreshed equipment. The terms and conditions of the AuthorizedEquipment maintenance services for such equipment (included in such initial Refresh and included in any additionalRefresh or Refreshes of Customer’s Authorized Equipment) shall be the same as the terms and conditions of thisSchedule E, including, but not limited to, the imposition of termination fees as described hereinafter. Customer'sRefresh will be timed to occur prior to the end of the three (3) year cycle. If Customer fails to meet HSS's timeline forsuch Refresh, including order dates for equipment and software, Customer will be responsible for all fees and costsincident to such delay, including, but not limited to, any rent extension costs on Network Authorized Equipment andhigher fees and costs for equipment maintenance and software maintenance.4. Termination. If this Agreement is terminated (or if Customer’s use of the PSP is terminated) prior to the thirdanniversary of the Start Date, which shall be the shipment date of the Authorized Equipment listed on Schedule D toCustomer’s Hotel, Customer shall pay to HSS a termination fee which is designed to reimburse the PSP and/or HSS inpart for any one or more of the following: reconfiguration costs, the unamortized fees and costs in the start up andprovision of maintenance services by the PSP under this Agreement. If such termination occurs during the first yearfollowing the Start Date, the termination fee shall be in the amount of $3600.00. If such termination occurs duringsubsequent years following such Start Date, the termination fee shall be as follows:During second year - $2,600During third year - $1,300{000011-999987 00193475.DOCX; 1}


Thereafter - $1,200Provided, however, if this Agreement is terminated, or if the Customer’s use of the PSP is terminated after aCustomer Refresh of Authorized Equipment listed on Schedule D, the termination fee shall depend upon the periodelapsed after the Start Date applicable to shipment of such Authorized Equipment for each successive CustomerRefresh as follows:During first year - $3,800During second year - $2,800During third year - $1,400Thereafter - $1,2005. Use of Certified Software Only. Customer understands that use of any software other than the ProprietarySoftware and Certified Third Party Software provided by HSS pursuant to this Agreement, unless such additional thirdparty software has been approved in writing by the HSS Information Technology Department, is not warranted for useon the Authorized Equipment. In the event Customer uses or installs any third party software other than Certified ThirdParty Software or such approved software on the Authorized Equipment, HSS shall have no further obligations toprovide any equipment maintenance services to Customer hereunder.6. Equipment Maintenance will be provided for Customer’s Hotel located at %PropertyAddress1%,%PropertyAddress2%, %PropertyCity%, %PropertyState%, %PropertyZip%.7. Cost and Payment Terms. Annual Cost of Equipment Maintenance for Authorized Equipment listed on ScheduleD $%AnnualHWMaint%. Payable in monthly installments of $%MonthlyHWMaint% per month. Payments will becalculated from the Start Date. The monthly payment amount will be due in advance and will be billed by HSS or itsdesignee. The first invoice will be issued upon the Start Date. Interest at the then current highest rate allowed byapplicable state law will be charged for any payments made by Customer after the payment due date (thirty (30) daysafter billing).Travel expenses, per diem fees and related costs for any on-site maintenance will be billed separately.HSS reserves the right to increase or decrease the Equipment Maintenance cost on an annual basis as provided inSection 2 above. When certain Authorized Equipment or parts for certain Authorized Equipment are no longer beingmanufactured or reasonably obtainable, HSS or the PSP shall notify Customer of such circumstance and maintenanceon such Authorized Equipment will no longer be available. After such notice, Customer will no longer be charged formaintenance on such Authorized Equipment.8. Customer Responsibilities as to Equipment Maintenance. Customer shall maintain on its staff at all timessufficient personnel that have been trained in and are knowledgeable about the use of the Information System in aprofessional, efficient and competent manner. Customer is responsible for maintaining duplicate or back-up copies ofits software, data files and documentation and Certified Third Party Software. Neither HSS nor PSP shall have anyliability for any damages resulting from Customer’s failure to maintain such copies nor for any costs or expenses ofreconstructing any data or information that may be destroyed, impaired or lost. Neither HSS nor PSP has anyobligation to maintain or repair any equipment other than the Authorized Equipment listed on Schedule D, nor to repairor replace any cables, cords, expendable or consumable components such as ribbons, paper, toner cartridges, printwheels, drums, batteries, or diskettes, whether or not defined as Authorized Equipment. Customer shall not move orperform maintenance services on any of such Authorized Equipment without HSS’s or PSP’s prior written consent.9. Cooperation. Customer shall provide HSS or PSP with all information, data and other required materialsnecessary to reproduce any problem identified by Customer. Customer shall maintain for the term of this Agreement a{000011-999987 00193475.DOCX; 1}


modem and dial-up telephone line and a facsimile machine or other electronic communication capability mutuallyacceptable to both parties to facilitate the ability to perform the Equipment Maintenance services remotely.In some instances, Equipment Maintenance will be provided using a depot program, where Customer ships failedAuthorized Equipment listed on Schedule D to the depot when Customer receives replacement of such AuthorizedEquipment. If Customer does not ship such failed equipment, Customer will be responsible for any unreturnedequipment charges billed by HSS, the PSP or the depot program provider.10. Expenses. If Equipment Maintenance personnel incur travel, lodging, meal, or any other out of pocket expensesin furnishing the services hereunder, Customer shall pay for or promptly reimburse HSS for same, subject toreasonable documentation of such expenses. Customer shall also pay for all telephone toll charges incurred inproviding maintenance and support hereunder. Typical travel expenses include, without limitation, the following:round-trip airfare (due to frequent scheduling changes HSS may not be able to purchase airfare more than oneweek in advance of travel);single room accommodations (if the Hotel cannot provide accommodations, comparable accommodations willbe utilized);meals;ground transportation (all ground transportation required to get to and from the Hotel as well as transportationused during PSP’s representatives’ stay at the Hotel);tips;taxes; andmiscellaneous expenses (including phone, laundry, etc.).11. Exclusions. The obligation of HSS or the PSP to provide Equipment Maintenance hereunder shall not apply toany Non-maintained Equipment nor to any errors, defects or problems caused in whole or in part by (i) anymodifications or enhancements made to any Proprietary Software or Certified Third Party Software by Customer orany third person or entity other than HSS or its designee; (ii) any software program, hardware, cables, cords, firmware,peripheral or communication device used in connection with the Information System which was not approved inadvance in writing by HSS; (iii) the failure of Customer to follow the most current instructions promulgated by HSS orany third party vendor from time to time with respect to the proper access to or any use of the Information System; (iv)the failure of Customer to schedule regular preventive maintenance in accordance with standard HSS procedures; (v)any such Authorized Equipment that is non-repairable, taken out of service or for which any such AuthorizedEquipment or parts for same are no longer manufactured or reasonably available; (vi) forces or supplies external tosuch Authorized Equipment, including, without limitation, the reasons set forth in the Force Majeure section of theHITS Agreement; and/or (vi) the negligence of Customer or any other third person or entity. Any correctionsperformed by HSS for any such errors, difficulties, or defects shall be fixed, in HSS’s or PSP’s discretion, at the thenapplicable current time and material charges. Neither HSS nor the PSP shall be under any obligation, however, to fixany such Customer or externally caused errors, defects or problems.{000011-999987 00193475.DOCX; 1}


Microsoft Enterprise Agreement Number: 8416402Microsoft Select Enrollment Number: 62932896SCHEDULE FPARTICIPATION AGREEMENTThis Participation Agreement (“Participation Agreement”) is entered into by the party signing below (“you”) for thebenefit of the Microsoft affiliate (“Microsoft”) and HSS (“HSS” defined as the customer in the agreements withMicrosoft) and shall be enforceable against you (as the “Customer Affiliate” of HSS) by Microsoft or HSS inaccordance with its terms. You acknowledge that Microsoft and HSS have entered into the Microsoft EnterpriseAgreement and/or Microsoft Select Enrollment Agreement referenced above (the “agreements”), under which youdesire to sublicense certain Microsoft products. As used in this Participation Agreement, the term to “run” a productmeans to copy, install, use, access, display, run or otherwise interact with it. You acknowledge that your right to run acopy of any version of any product sublicensed under the agreement is governed by the applicable product use rightsfor the product and version licensed as of the date you first run that copy. Such product use rights will be madeavailable to you by HSS or Microsoft, or by publication at a designated site on the World Wide Web, or by some othermeans. Microsoft does not transfer any ownership rights in any licensed product and it reserves all rights notexpressly granted.I. Acknowledgment and Agreement. You hereby acknowledge that you have obtained a copy of the productuse rights located at http://microsoft.com/licensing/resources/ applicable to the products acquired under the abovereferencedagreements; you have read and understood the terms and conditions as they relate to your obligations; andyou agree to be bound by such terms and conditions, as well as to the following provisions:a. Restrictions on use. You may not:●●●Separate the components of a product made up of multiple components by running them on differentcomputers, by upgrading or downgrading them at different times, or by transferring them separately, except asotherwise provided in the product use rights;Rent, lease, lend or host products, except where Microsoft agrees by separate agreement;Reverse engineer, de-compile or disassemble products or fixes, except to the extent expressly permitted byapplicable law despite this limitation;Products, fixes and service deliverables licensed under this agreement (including any license or servicesagreement incorporating these terms) are subject to U.S. export jurisdiction. You must comply with all domesticand <strong>international</strong> export laws and regulations that apply to the products, fixes and service deliverables. Such lawsinclude restrictions on destinations, end-user, and end-use for additional information, seehttp://www.microsoft.com/exporting/.b. Limited product warranty. Microsoft warrants that each version of a commercial product will performsubstantially in accordance with its user documentation. This warranty is valid for a period of one year from thedate you first run a copy of the version. To the maximum extent permitted by law, any warranties imposed by lawconcerning the products are limited to the same extent and the same one year period. This warranty does notapply to components of products which you are permitted to redistribute under applicable product use rights, or iffailure of the product has resulted from accident, abuse or misapplication. If you notify Microsoft within thewarranty period that a product does not meet this warranty, then Microsoft will, at its option, either (1) return theprice paid for the product or (2) repair or replace the product. To the maximum extent permitted by law, this is yourexclusive remedy for any failure of any commercial product to function as described in this paragraph.c. Free and beta products. To the maximum extent permitted by law, free and beta products, if any, are provided“as-is,” without any warranties. You acknowledge that the provisions of this paragraph with regard to pre-releaseand beta products are reasonable having regard to, among other things, the fact that they are provided prior to{000011-999987 00193475.DOCX; 1}


commercial release so as to give you the opportunity (earlier than you would otherwise have) to assess theirsuitability for your business, and without full and complete testing by Microsoft.d. NO OTHER WARRANTIES. TO THE EXTENT PERMITTED BY APPLICABLE LAW, MICROSOFT DISCLAIMSAND EXCLUDES ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS, WHETHER EXPRESS,IMPLIED OR STATUTORY, OTHER THAN THOSE IDENTIFIED EXPRESSLY IN THIS AGREEMENT,INCLUDING BUT NOT LIMITED TO WARRANTIES OR CONDITIONS OF TITLE, NON-INFRINGEMENT,SATISFACTORY QUALITY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITHRESPECT TO THE PRODUCTS AND RELATED MATERIALS. MICROSOFT WILL NOT BE LIABLE FOR ANYPRODUCTS PROVIDED BY THIRD PARTY VENDORS, DEVELOPERS OR CONSULTANTS IDENTIFIED ORREFERRED TO YOU BY MICROSOFT UNLESS SUCH THIRD PARTY PRODUCTS ARE PROVIDED UNDERWRITTEN AGREEMENT BETWEEN YOU AND MICROSOFT, AND THEN ONLY TO THE EXTENT EXPRESSLYPROVIDED IN SUCH AGREEMENT.e. Limitation of liability. There may be situations in which you have a right to claim damages or payment fromMicrosoft. Except as otherwise specifically provided in this paragraph, whatever the legal basis for your claim,Microsoft’s liability will be limited, to the maximum extent permitted by applicable law, to direct damages up to theamount you have paid for the product giving rise to the claim. In the case of Microsoft’s responsibilities withrespect to third party patent or copyright infringement claims, Microsoft’s obligation to defend such claims will notbe subject to the preceding limitation, but Microsoft’s liability to pay damages awarded in any final adjudication (orsettlement to which it consents) will be. In the case of free product, or code you are authorized to redistribute tothird parties without separate payment to Microsoft, Microsoft’s total liability to you will not exceed US $5000, or itsequivalent in local currency.f. NO LIABILITY FOR CERTAIN DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW,NEITHER YOU, YOUR AFFILIATES OR SUPPLIERS, NOR MICROSOFT, ITS AFFILIATES OR SUPPLIERSWILL BE LIABLE FOR ANY INDIRECT DAMAGES (INCLUDING, WITHOUT LIMITATION, CONSEQUENTIAL,SPECIAL OR INCIDENTAL DAMAGES, DAMAGES FOR LOSS OF PROFITS OR REVENUES, BUSINESSINTERRUPTION, OR LOSS OF BUSINESS INFORMATION) ARISING IN CONNECTION WITH ANYAGREEMENT, PRODUCT OR FIX, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR IFSUCH POSSIBILITY WAS REASONABLY FORESEEABLE. THIS EXCLUSION OF LIABILITY DOES NOTAPPLY TO EITHER PARTY’S LIABILITY TO THE OTHER FOR VIOLATION OF THE OTHER PARTY’SINTELLECTUAL PROPERTY RIGHTS.g. Application. The limitations on and exclusions of liability for damages set forth herein apply regardless of whetherthe liability is based on breach of contract, tort (including negligence), strict liability, breach of warranties, or anyother legal theory.h. Verifying compliance. You must keep records relating to the products you run. Microsoft has the right to verifycompliance with these terms and any applicable product use rights, at its expense, during the term of theenrollment and for a period of one year thereafter. To do so, Microsoft will engage an independent accountant froma nationally recognized public accounting firm, which will be subject to a confidentiality obligation. Verification willtake place upon not fewer than 15 days notice, during normal business hours and in a manner that does notinterfere unreasonably with your operations. As an alternative, Microsoft may require you to accurately completeits self-audit questionnaire relating to the products you use. If verification or self-audit reveals unlicensed use ofproducts, you must promptly order sufficient licenses to permit all product usage disclosed. If material unlicenseduse is found (license shortage of 5% or more), you must reimburse Microsoft for the costs it has incurred inverification and acquire the necessary additional licenses as single retail licenses within 30 days. If Microsoftundertakes such verification and does not find material unlicensed use of products, it will not undertake anothersuch verification for at least one year. Microsoft and its auditors will use the information obtained in complianceverification only to enforce its rights and to determine whether you are in compliance with these terms and theproduct use rights. By invoking the rights and procedures described above, Microsoft does not waive its rights toenforce these terms or the product use rights, or to protect its intellectual property by any other means permittedby law.{000011-999987 00193475.DOCX; 1}


i. Dispute Resolution; Applicable Law. This Participation Agreement will be governed and construed inaccordance with the laws of the jurisdiction whose law governs the agreement. You consent to the exclusivejurisdiction and venue of the state and federal courts located in such jurisdiction. This choice of jurisdiction doesnot prevent either party from seeking injunctive relief with respect to a violation of intellectual property rights in anyappropriate jurisdiction. The 1980 United Nations Convention on Contracts for the International Sale of Goods andits related instruments will not apply to this agreement or any license entered into with Microsoft or its affiliatesunder this agreement.Your violation of the above-referenced terms and conditions shall be deemed to be a breach of this ParticipationAgreement and shall be grounds for immediate termination of all rights granted hereunder.Dated as of the %DayName% day of %MonthName% , %YearName%.CUSTOMER AFFILIATE:%LegalEntity%By:Name:Title:Date:%HotelApproverSignature%%HotelApproverName%%HotelApproverTitle%%HotelApprovedDate%{000011-999987 00193475.DOCX; 1}


SCHEDULE GCERTIFIED THIRD PARTY SOFTWARE / ADDITIONAL TERMS AND CONDITIONSAttached to this Schedule, when applicable, are License or Sublicense Agreements from providers of certain CertifiedThird Party Software. The terms and conditions of those agreements are incorporated herein by reference. Some ofthese agreements are required to be signed by Customer.Separate License or Sublicense Agreements for Certified Third Party Software (attached)*:____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________* Those to be signed by Customer are marked (“Please Sign”).{000011-999987 00193475.DOCX; 1}


SCHEDULE H - EXAMPLESUBSEQUENT PURCHASE, LEASE, USE, LICENSE OR SUBLICENSE OFEQUIPMENT, SOFTWARE AND/OR SERVICEDate:INNCODE:Name of Customer:Address of Customer:Dear:This Letter Agreement (“Letter Agreement”) confirms your request to purchase, lease or use of, or license orsublicense of additional equipment, software and/or services in order to add options, features and/or systems(“Additions”) to the Information System, and shall constitute an amendment to the existing <strong>Hilton</strong> InformationTechnology System Agreement previously entered into between (“Customer”) and <strong>Hilton</strong> Systems Solutions, LLC(“HSS”) dated (the “Agreement”).It is agreed that you will pay for the Additions and that you will be billed by the applicable vendor for the Additions aslisted below. The effective date of billing on the new items shall be the date the new equipment is shipped, the dateupon which you obtain use of the software, and/or the date upon which you request additional services, whichever isearliest.The prices shown above exclude taxes, insurance and shipping.Total:Total Maintenance:Upon HSS’s receipt of a copy of this Letter Agreement signed by a duly authorized representative of Customer, theAgreement shall be deemed to have been automatically amended to incorporate the items of this Letter Agreement.Customer agrees that Customer’s delivery to HSS by facsimile transmission of this Letter Agreement shall be deemedto be as effective for all purposes as hand delivery of the manually executed Letter Agreement and that the terms ofthis Letter Agreement shall be binding upon Customer without the necessity of any further action by HSS. This LetterAgreement shall be effective as of the date inserted by Customer below.NEITHER THE AUTHORIZED EQUIPMENT NOR THE PROPRIETARY SOFTWARE OR CERTIFIED THIRD PARTYSOFTWARE WILL BE SHIPPED, NOR WILL CUSTOMER HAVE USE OF THE PROPRIETARY SOFTWAREMODULE OR ANY EQUIPMENT LISTED IN THIS LETTER AGREEMENT UNTIL HSS RECEIVES A COPY OF THISLETTER AGREEMENT SIGNED BY CUSTOMER.To indicate Customer’s acceptance of this Letter Agreement, please have it signed by an authorized representative ofCustomer and return it to me. Upon HSS’s receipt of the executed Letter Agreement, you will be advised of theshipment and installation dates.{000011-999987 00193475.DOCX; 1}


If you have any questions, please contact me atSincerely,<strong>Hilton</strong> Systems Solutions, LLCAccepted and Agreed:Customer Name::By:Authorized SignatureBy:SignaturePrint Name: Randy Kanaya Print Name and Title:Effective Date:{000011-999987 00193475.DOCX; 1}


SCHEDULE IJOINDER TO PREFERRED RETAILERThe undersigned HSS Customer is acting as an HSS Affiliate (“HSS Affiliate”) to acquire products under theterms of the HSS OnQ® Technology Deployment Program Statement of Work, including the Master Products andServices Agreement (the “Agreement”) between HWI and International Business Machines Corporation (“PreferredRetailer”). As such HSS Affiliate, the undersigned joins in the Agreement for the limited purpose of acknowledging andagreeing to be bound by and receive the benefits of the terms of the Agreement to the extent of the rights, duties andresponsibilities of an HSS Affiliate provided therein..IN WITNESS WHEREOF, the HSS Affiliate, acting through its duly authorized officer or representative, has executedhis Joinder, this %HotelApprovedDay% day of %HotelApprovedMonth% , %HotelApprovedYear% .HSS AFFILIATE:%LegalEntity%By: %HotelApproverName%Its:%HotelApproverTitle%Address for Notices to HSS Affiliate under the Agreement%PropertyAddress1%,%PropertyAddress2%,%PropertyCity%, %PropertyState% %PropertyZip%{000011-999987 00193475.DOCX; 1}


ATTACHMENT I (1)PREFERRED RETAILER’S ADDITIONAL TERMS AND CONDITIONS[INTENTIONALLY LEFT BLANK]{000011-999987 00193475.DOCX; 1}


SCHEDULE JJOINDER TO PREFERRED LESSORThe terms of the Agreement to the extent of the rights, duties and responsibilities of the HSS Affiliate asprovided undersigned HSS Customer is acting as an HSS Affiliate (“HSS Affiliate”) to lease products under the termsof the HSS OnQ® Technology Deployment Program Statement of Work, including the Master Products and ServicesAgreement (the “Agreement”) between HWI and International Business Machines Corporation (the “Preferred Lessor”).As such HSS Affiliate, the undersigned joins in the Agreement for the limited purpose of acknowledging and agreeingto be bound by and receive the benefits of the therein.IN WITNESS WHEREOF, the HSS Affiliate, acting through its duly authorized officer or representative, has executedhis Joinder, this %HotelApprovedDay% day of %HotelApprovedMonth% , %HotelApprovedYear% .HSS AFFILIATE:%LegalEntity%By: %HotelApproverName%Its:%HotelApproverTitle%Address for Notices to HSS Affiliate under the Agreement:%PropertyAddress1%%PropertyAddress2%%PropertyCity%, %PropertyState% %PropertyZip%{000011-999987 00193475.DOCX; 1}


SCHEDULE KJOINDER TO PREFERRED SERVICES PROVIDERThe undersigned HSS Customer is acting as an HSS Affiliate (“HSS Affiliate”) to acquire services under theterms of the HSS OnQ® Technology Deployment Program Statement of Work, including the Master Products andServices Agreement (the “Agreement”) between HWI and International Business Machines Corporation (the “PreferredServices Provider”). As such HSS Affiliate, the undersigned joins in the Agreement for the limited purpose ofacknowledging and agreeing to be bound by and receive the benefits of the terms of the Agreement to the extent ofthe rights, duties and responsibilities of the HSS Affiliate as provided therein.IN WITNESS WHEREOF, the HSS Affiliate, acting through its duly authorized officer or representative, has executedhis Joinder, this %HotelApprovedDay% day of %HotelApprovedMonth% , %HotelApprovedYear% .HSS AFFILIATE:%LegalEntity%By: %HotelApproverName%Its:%HotelApproverTitle%Address for Notices to HSS Affiliate under the Agreement:%PropertyAddress1%%PropertyAddress2%%PropertyCity%, %PropertyState% %PropertyZip%{000011-999987 00193475.DOCX; 1}


SCHEDULE LTOTAL SOLUTION PROGRAM AGREEMENT[INTENTIONALLY LEFT BLANK]{000011-999987 00193475.DOCX; 1}


SCHEDULE MHILTON BRAND FEE BASED PRICING PROGRAM AGREEMENT: 0.75% PROGRAM[INTENTIONALLY LEFT BLANK]{000011-999987 00193475.DOCX; 1}


SCHEDULE NHILTON BRAND FEE BASED PRICING PROGRAM AGREEMENT: 1% PROGRAM[INTENTIONALLY LEFT BLANK]{000011-999987 00193475.DOCX; 1}


SCHEDULE OHSS BRAND FEE BASED PRICING PROGRAM AGREEMENT: REIT HOTEL[INTENTIONALLY LEFT BLANK]{000011-999987 00193475.DOCX; 1}


SCHEDULE PDOUBLETREE AUTHORIZED EQUIPMENT REFRESH[INTENTIONALLY LEFT BLANK]{000011-999987 00193475.DOCX; 1}


SCHEDULE QHILTON GARDEN INN REFRESH PROGRAM AGREEMENTThis <strong>Hilton</strong> Garden Inn refresh Program Agreement (this “Refresh Program Agreement”) is entered into as ofthe %HotelApprovedDay% day of %HotelApprovedMonth% , %HotelApprovedYear% between HSSSystems Solutions, LLC a Delaware limited liability company (“HSS”) and %LegalEntity% (the “Customer”) forCustomer’s Hotel (the “Hotel”) known as %HotelName% (%InnCode%) and located at %PropertyAddress2%,%PropertyCity% , %PropertyState%.In connection with the new <strong>Hilton</strong> Information Technology Systems Agreement (the “HITS Agreement”)entered into between HSS and Customer (and if applicable, in anticipation of the Hotel’s conversion and rebranding asa <strong>Hilton</strong> Garden Inn brand division hotel), HSS is willing to make certain benefits available to Customer for the aboveHotel under the <strong>Hilton</strong> Garden Inn Refresh Program (“Garden Inn Refresh Program”) on the terms, conditions andlimitations hereinafter set forth.For good, valuable and sufficient consideration, Customer hereby enters into this Refresh ProgramAgreement, and HSS and Customer agree as follows:1. Customer’s Benefits.a) Equipment License. HSS shall provide for use by Customer at Customer’s Hotel that portion of theAuthorized Equipment (as described in Schedule D of the HITS Agreement) needed, as determined solely byHSS, for the network operation of the Proprietary Software, such equipment more specifically described onAttachment (1) attached to and forming part of this Refresh Program Agreement being hereinafter called the“Network Authorized Equipment,” together with shipping and transportation costs on such equipment. HSShereby licenses to Customer the use of such Network Authorized Equipment (the “Equipment License”),subject to the terms, conditions and limitations set forth in this Refresh Program Agreement. The EquipmentLicense and any installation fees for which HSS is responsible under 1(b) are provided in consideration ofCustomer’s Performance of the HITS Agreement and the other obligations of the Customer pursuant to thisRefresh Program Agreement, without an additional license fee.b) Equipment Installation. Customer will be responsible for the fees and costs for installation servicesrelative to Network Authorized Equipment as well as any Standard Plus Equipment (as described in ScheduleD of the HITS Agreement). Under the Refreshment Program (the “Refreshment Program”) of NetworkAuthorized Equipment, HSS anticipates that Network Authorized Equipment will be replaced or refreshed inHSS’s sole discretion (the “Refresh”) on an approximate three (3) year cycle, starting approximately three (3)years after the initial shipment of Network Authorized Equipment. HSS will be responsible for the fees andcosts for installation services of Network Authorized Equipment on the date that such equipment is refreshedunder the Refreshment Program. Customer's Refresh will be timed to occur prior to the end of the three (3)year cycle. If Customer fails to meet HSS's timeline for such Refresh, including order dates for equipment andsoftware, Customer will be responsible for all fees and costs incident to such delay, including, but not limitedto, rent extension costs on Network Authorized Equipment and higher fees and costs for equipmentmaintenance and software maintenance.c) Equipment Maintenance Fees. Customer’s maintenance fees, during the term of this Refresh ProgramAgreement relative to the equipment maintenance on Network Authorized Equipment, will be covered by aseparate program under the Garden Inn Brand unless Customer has indicated in Schedule E that it hasdeclined to use a PSP for such maintenance and such equipment has been designated as Non-maintainedEquipment in Schedule E. Customer will pay separately for all maintenance fees relative to the equipmentmaintenance on Standard Plus. Travel expenses, per diem fees and related costs for any on-site equipmentmaintenance will be billed separately to and payable by Customer.{000011-999987 00193475.DOCX; 1}


d) Software Maintenance Fees. Customer’s software maintenance fees relative to six (6) ProprietarySoftware interfaces and the OnQ® Core Modules (listed in this schedule) will be covered by a separateprogram under the Garden Inn Brand. All other Software maintenance fees will be payable by Customer asprovided in the HITS Agreement. Travel expenses, per diem fees and related costs for any on-site softwaremaintenance will be billed separately to and payable by Customer.e) Electronic Mail. License fees for electronic mail is limited to that necessary to enable three (3) <strong>Hilton</strong>Garden Inn Brand designated accounts and two (2) optional accounts for use by Customer’s Hotel2. Customer’s Obligations. Customer shall:(a) Perform all of its obligations under the HITS Agreement, including, but not limited to, themaintenance of the Network Authorized Equipment using the designated Preferred Services Providerfor the <strong>Hilton</strong> Garden Inn Refresh Program.(b) Obtain and keep current insurance on the Network Authorized Equipment against all risks for theapproximate value of the Network Authorized Equipment.(c) Pay any and all state or local sales, use, gross receipts, excise or similar taxes incident to NetworkAuthorized Equipment. Customer agrees to pay all personal property taxes associated with softwarelicensed or sublicensed and equipment provided under this Refresh Program Agreement.(d) Prevent any liens from attaching to the Network Authorized Equipment.(e) Pay for any and all de-installation, transportation and disposal costs of any and all Standard PlusEquipment being used by Customer’s Hotel on its Network at the time of installation by HSS’sdesignee of the Network Authorized Equipment under the Refreshment Program. HSS’s designee, atHSS’s expense, will provide for de-installation of any such Network Authorized Equipment then beingused by Customer’s Hotel at the time of the installation of Network Authorized Equipment under theRefreshment Program, but it is Customer’s responsibility to handle the return to Customer’s lessor ofall such de-installed equipment in accordance with Customer’s current lease terms. The return toCustomer’s lessor of all such de-installed equipment in accordance with Customer’s current leaseterms is the sole responsibility of Customer. Customer shall be responsible for any missing, bad ordamaged equipment(f) Preserve and protect the Network Authorized Equipment from loss, damage or theft.(g) Not use any unauthorized backup unit tape cartridge in connection with the Information System.(h) Make no unapproved repairs nor perform any unauthorized service to the Network AuthorizedEquipment.(i) Not allow any other equipment or software to be added to the Information System without priorspecific written permission of HSS.3. Customer’s Conditions. All benefits provided Customer herein and all obligations of HSS under this RefreshProgram Agreement are expressly subject to and conditioned upon the following:{000011-999987 00193475.DOCX; 1}


(a) Customer is not, and continues not to be, in default of any agreement with HSS, HWI or any oftheir affiliates or subsidiaries, or any Brand division, including, but not limited to, this Refresh ProgramAgreement, the HITS Agreement and Customer’s License Agreement with HWI or its affiliate orsubsidiary.(b) Customer continues to make all other payments to HSS’s Preferred Lessors, Preferred Retailersor Preferred Services Providers under any applicable agreements and does not become in defaultunder such agreements.(c) Customer’s Hotel remains in the Garden Inn Brand division (after conversion and rebranding ifapplicable).(d) Customer executes the HITS Agreement contemporaneously with this Refresh Program Agreement.(e) Customer’s participation and continued cooperation with HSS in the <strong>Hilton</strong> Garden Inn Refresh Program,including, but not limited to, the refreshment of Network Authorized Equipment.(f) Customer allows the removal and future replacement or refreshment of Network Authorized Equipment atsuch time and in such manner as may be determined by HSS in its sole discretion.(g) If applicable, Customer must complete the Hotel’s conversion and rebranding as a <strong>Hilton</strong> Garden Inn BrandHotel.4. Termination. HSS may terminate the above Equipment License on the Network Authorized Equipment and allother obligations of HSS under this Refresh Program Agreement at HSS’s option: (a) Immediately without notice in theevent of breach of Customer’s obligations or conditions set forth in Sections 2 and 3 above, or (b) at any time, with orwithout cause, upon not less than ninety (90) days advance written notice to Customer. Any default by Customerunder this Refresh Program Agreement shall constitute a default by Customer under the HITS Agreement, and, insuch event, HSS may exercise any of its rights provided under Section 5 of the HITS Agreement. Any default byCustomer under the HITS Agreement, shall constitute a default and breach of condition by Customer under thisRefresh Program Agreement. Termination of the HITS Agreement will result in termination of this Refresh ProgramAgreement. HSS may terminate this Refresh Program Agreement without terminating the HITS Agreement,whereupon the HITS Agreement shall be construed and enforced as if this Refresh Program Agreement had neverbeen entered into (subject to accrued rights and obligations).Upon termination of this FBPP Agreement, Customer will be required to assume any remaining leasepayments of HSS as to the Network Authorized Equipment that is provided Customer pursuant to this FBPPAgreement or to purchase such equipment from HSS’s lessor. The costs (which will vary depending upon theequipment involved and the timing of the termination) and the various options available will be sent to Customer at thetime of the notification of the upcoming termination. Upon termination of this FBPP Agreement, HSS shall pass on toCustomer, and Customer shall be responsible for, all subsequent fees and costs of Equipment Maintenance andSoftware Maintenance. If a termination occurs before the expiration of three (3) years since HSS incurred installationand/or service fees and costs in performing a refreshment of Network Authorized Equipment (“Refresh Costs”), thenCustomer shall also reimburse HSS for the unamortized value (on a monthly basis over a thirty-six (36) month period)as to such Refresh costs.In addition, Customer shall pay to HSS a termination fee which is designed to reimburse HSS in part forunamortized costs of the Certified Third Party Software and Vendor Equipment Maintenance Fees under this RefreshProgram Agreement. If such termination occurs during the first year following the shipment date of the NetworkAuthorized Equipment to Customer’s Hotel (“Start Date”), the termination fee shall be in the amount of $5,000. If suchtermination occurs during subsequent years following such Start Date, the termination fee shall be as follows:{000011-999987 00193475.DOCX; 1}


During second year - $4,000During third year - $3,000Thereafter - $1,000Provided, however, if this Refresh Program Agreement is terminated, or if Customer’s use of the PreferredServices Provider is terminated after a Refresh of Network Authorized Equipment, the termination fee shall dependupon the period elapsed after the Start Date applicable to shipment of the Network Authorized Equipment for eachsuccessive Refresh as follows:During first year - $4,000During second year - $3,000During third year - $2,000Thereafter - $1,0005. Property of HSS. The Network Authorized Equipment shall be and remain the property of HSS, subject only tothe conditional Equipment License granted to Customer in this Refresh Program Agreement.6. Additional Equipment/Software. Any and all additional Authorized Equipment (“Standard Plus Equipment”)may be purchased by Customer from a Preferred Retailer or leased from a Preferred Lessor under the Standard PlusLeasing Program Lease (the “Standard Plus Lease”). Any and all additional Certified Third Party Software authorizedby HSS but not included in the Brand standard applicable to Customer (“Standard Plus Software”) may be licensed orsublicensed from HSS or a Preferred Services Provider.7. Defined Terms. All capitalized terms used in this Refresh Program Agreement which are not specially definedin this Refresh Program Agreement shall have the meaning ascribed to such terms in the HITS Agreement.8. Other Important Provisions. The parties mutually acknowledge and agree that the Network AuthorizedEquipment is part of the Authorized Equipment referred to in the HITS Agreement, that this Refresh ProgramAgreement is a schedule to the HITS Agreement and that this Refresh Program Agreement and its performance by theparties are a part of the transactions contemplated by the HITS Agreement. Upon each Refresh of NetworkAuthorized Equipment, the terms and conditions applicable to any equipment, software or services provided for orpursuant to the Refresh shall be the same as the terms and conditions of this Refresh Program Agreement, including,but not limited to, the termination fees described herein; and, except for such termination fees (as specified above), allterms and provisions hereof (including those incorporated by reference below) shall apply as if this Refresh ProgramAgreement was executed on the Start Date for each such Refresh. In the event of conflict between the provisions ofthis Refresh Program Agreement and the provisions of the HITS Agreement, the provisions of this Refresh ProgramAgreement shall prevail. Except as modified herein, all provisions of the HITS Agreement applicable to the AuthorizedEquipment, Proprietary Software, Certified Third Party Software and Services are applicable to the equipment,software, and services described herein or provided hereunder, including, but not limited to, Sections 8 (Software), 9(No Warranties/Limited Warranties), 10 (Proprietary Rights Notices), 11 (Infringement Claims) and 15 (Third PartyClaims) and (except as herein modified) the Schedules pertaining to the Authorized Equipment, the Software and theServices. Where HSS is providing equipment, software or services instead of such items being provided by aPreferred Retailer or Preferred Services Provider, HSS shall be entitled to all of the protections and the limitations ofwarranties, liabilities and damages as if HSS were such Preferred Retailer or Preferred Services Provider. Thefollowing additional Sections of the HITS Agreement are hereby made applicable to this Refresh Program Agreement{000011-999987 00193475.DOCX; 1}


and incorporated herein by reference, as fully as if repeated herein verbatim: Sections 13 (Limitations of Liability andExclusions of Damages); 14 (Limitations on Actions); 16 (Estoppel and Release); 17 (Entire Agreement/PriorAgreements); 18 (Cumulative Remedies); 19 (Force Majeure); 20 (Severability); 21 (No Joint Venture); 22(Assignment); 23 (Counterparts); 24 (Applicable Law, Consent to Jurisdiction and Equitable Relief); 25 (Attorneys’Fees); 26 (No Reproduction); 27 (Confidentiality); and 28 (Surviving Obligations). Except as the context mayotherwise require, all references to “this Agreement” in these incorporated provisions shall, for purposes of thisRefresh Program Agreement, be construed to include this Refresh Program Agreement.9. Notices. The provisions of Section 4 of the HITS Agreement shall apply to all notices, requests, demands andother communications under this Refresh Program Agreement.10. Counterparts. This Refresh Program Agreement may be executed in one or more counterparts, each of whichshall constitute one and the same instrument.Effective Date: The effective date (“Effective Date”) shall be the date signed by HSS.CUSTOMER: %LegalEntity% HILTON SYSTEMS SOLUTIONS, LLCBy: %HotelApproverSignature% By: %<strong>Hilton</strong>ApproverSignature%Authorized SignatureAuthorized SignaturePrint Name: %HotelApproverName% Print Name: Randy KanayaTitle: %HotelApproverTitle% Title: Director – OnQ® Deployment PlanningDate: %HotelApprovedDate% Date: %<strong>Hilton</strong>ApprovedDate%{000011-999987 00193475.DOCX; 1}


ATTACHMENT Q (1)NETWORK AUTHORIZED (PROGRAM FUNDED) EQUIPMENT%NetAuthEquip1%{000011-999987 00193475.DOCX; 1}


SCHEDULE R[INTENTIONALLY OMITTED]{000011-999987 00193475.DOCX; 1}


SCHEDULE S(INTENTIONALLY OMITTED){000011-999987 00193475.DOCX; 1}


SCHEDULE TINDEPENDENT BRAND FEE BASED PRICING PROGRAM AGREEMENT: 0.75% PROGRAM[INTENTIONALLY LEFT BLANK]{000011-999987 00193475.DOCX; 1}


SCHEDULE U[INTENTIONALLY OMITTED]{000011-999987 00193475.DOCX; 1}


SCHEDULE VCONRAD OR WALDORF ASTORIA HOTELBRAND FEE BASED PRICING PROGRAM AGREEMENT: 0.75% PROGRAM[INTENTIONALLY LEFT BLANK]{000011-999987 00193475.DOCX; 1}


SCHEDULE WCONRAD OR WALDORF ASTORIA HOTELBRAND FEE BASED PRICING PROGRAM AGREEMENT: 0.45% PROGRAM[INTENTIONALLY LEFT BLANK]{000011-999987 00193475.DOCX; 1}


EXHIBIT C


2012 Canada All BrandsEXHIBIT CThis <strong>franchise</strong> application (“Application”) includes the following:• Instructions for submitting an Application• Part 1 – Application Checklist• Part 2 – Application Letter• Part 3 – Application Form• Part 4 – Due Diligence Checklist, Individual Participant Information Form (“PIF”) and BusinessEntity Participant Information Form (“BIF”)Instructions for Submitting an Application:1. Have a required signer for the Applicant access the current Franchise Disclosure Document(“Disclosure Document”) for the applicable brand through the E-Disclosure procedure (not currentlyavailable in the Province of Ontario) and complete the procedure by clicking “Submit” on the ElectronicReceipt page. Or, if Applicant received a paper version of the Disclosure Document, have a required signerfor the Applicant sign and date the "Receipt" page at the end of the Disclosure Document and immediatelyreturn it by mail to your development representative.2. You must complete each part of this Application. You may attach additional pages as necessary.Please type or print the information in each part of the Application. All information must be legible andin English. For your convenience, you may complete this Application electronically, then save and printit. However, you must submit a signed hard copy, along with the Franchise Application Fee (see #5below), to your development representative.3. Attach supporting documents/information indicated in each part of the Application. If you do notcomplete any part of the Application and/or do not attach supporting documentation, you must explainwhy you did not complete the Application or attach supporting documentation. We cannot considerincomplete Applications. We reserve the right to request any additional information we considerappropriate.4. Applicant must be a natural person or an existing legal entity. You must provide a completeorganizational chart up to the ultimate owning entity/entities and the ultimate individual beneficial ownersof the Applicant. You must provide us with the relevant Participant Information forms (Part 4) for theApplicant and each person or entity with a 25% or greater ownership interest in Applicant, and/or acontrolling interest in Applicant (e.g., general partner, managing member, etc.).5. You must submit a check (or wire transfer) in payment of the <strong>franchise</strong> application fee (“FranchiseApplication Fee”) with the Application. The amount of the Franchise Application Fee is:BrandFranchise Application Fee (stated in U.S. Dollars)Conrad® $75,000Doubletree® by <strong>Hilton</strong>$75,000, plus $300 per guest room/suite over 250 guest rooms/suitesDoubletree Suites® by <strong>Hilton</strong>Embassy Suites®$75,000, plus $300 per suite over 250 suitesHampton Inn$65,000, plus $450 per guest room/suite over 100 guest rooms/suitesHampton Inn & Suites®<strong>Hilton</strong>®$85,000, plus $300 per guest room/suite over 275 guest rooms/suites<strong>Hilton</strong> Garden Inn®$75,000, plus $450 per guest room/suite over 150 guest rooms/suitesHomewood Suites by <strong>Hilton</strong>® $60,000, plus $450 per guest room/suite over 150 guest rooms/suitesHome2 Suites by <strong>Hilton</strong>® $50,000Waldorf Astoria® $75,000{000011-003929 00193904.DOCX; 1} Page 1 of 17


2012 Canada All BrandsFor a Relicensing Application (not involving a Change of Ownership), you must pay a PropertyImprovement Plan (“PIP”) fee in addition to the Franchise Application Fee, calculated as follows:BrandFranchise Application Fee (stated in U.S. Dollars)Conrad or Waldorf Astoria $75,000Doubletree by <strong>Hilton</strong>, Doubletree Suites by $25 per guest room/suite, multiplied by the number of<strong>Hilton</strong>, Embassy Suites or <strong>Hilton</strong>years in the Relicensing termHampton Inn, Hampton Inn & Suites, <strong>Hilton</strong> $35 per guest room/suite multiplied by the number ofGarden Inn, Homewood Suites by <strong>Hilton</strong> or years in the Relicensing termHome2 Suites by <strong>Hilton</strong>Required Signatures:Applicant, or a person or persons with the capacity and authority to sign on behalf of the Applicant, mustsign and date the Application Letter. The signatures required for valid execution of the Application Lettermay vary depending on the laws of the jurisdiction under which the Applicant is established or resides.Applicant must comply with these laws. Our minimum requirements for signatures are as follows:ApplicantIndividual(s)Corporate EntityGeneral PartnershipLimited PartnershipLimited Liability CompanyTrustEstateSignersEach IndividualPresident, Vice President or other authorized officerEach General PartnerAny General PartnerManaging Member(s) or other authorized Member(s)Trustee(s)Executor or AdministratorNOTE: APPLICANT SHOULD NOT SIGN OR SUBMIT THE APPLICATION OR PAYMENT OFTHE FRANCHISE APPLICATION FEE UNTIL AT LEAST THE DAY AFTER THE 14TH FULLCALENDAR DAY FOLLOWING THE DATE APPLICANT RECEIVED THE DISCLOSUREDOCUMENT IN PAPER FORM OR THROUGH THE E-DISCLOSURE PROCEDURE.{000011-003929 00193904.DOCX; 1} Page 2 of 17


2012 Canada All BrandsPart 1: Application ChecklistDisclosure Document Receipt signed and dated or submitted electronically by Applicant (see Instructions).Application Letter (and, if Applicant is an individual, the Addendum to the Application for Individual Applicants),signed and dated no earlier than the day after the 14th full calendar day after the date the Applicant received theDisclosure Document, along with the remaining completed Application pages. Example: If you receive the DisclosureDocument on January 1 st , then the earliest you may submit the Application Letter will be 15 days after that date, onJanuary 16 th .Franchise Application Fee (check or wire) dated and/or received no earlier than the day after the 14th full calendarday after the date the Applicant received the Disclosure Document.Current financial statements (less than a year old) for Applicant; its controlling shareholders, partners or members; andeach 25% or greater owner of Applicant.Completed PIF (see Part 4) signed and dated for Applicant, each individual/entity with a 25% or greater direct orindirect ownership interest in Applicant, and each individual/entity with a controlling interest in Applicant, i.e., generalpartner, managing member, etc., if requested.Copies of Organizational Documents (including all amendments) for Applicant entity and each of its principalentities, including general partner(s), managing member(s), controlling shareholders or similar direct and indirectcontrolling interests, as follows:Private Corporation:Limited Liability Company:Limited Partnership:General Partnership:Trust:Estate:Articles of Incorporation (filing stamp/certification from the jurisdiction of formation)Articles of Organization (filing stamp/certification from the jurisdiction of formation) andsigned Operating AgreementCertificate of Limited Partnership (filing stamp from the jurisdiction of formation) andsigned Partnership AgreementSigned Partnership AgreementSigned Trust AgreementLetters Testamentary/of Administration (where applicable)Complete Ownership Structure Form (see Part 3) for Applicant and its underlying ownership entities.Complete Ownership Structure Form (see Part 3) for the fee title holder or lessor/sublessor of the Hotel/Hotel Site ifrelated to Applicant.Market or feasibility study, if available, or on request.Site Control Document and all amendments (e.g., recorded deed, recorded ground lease, recorded purchase option,binding letter of intent, binding purchase agreement) in the name of Applicant or its affiliate.Site Plan, Aerial and Location Map with site identified (consult your Developer for site plan requirements).List of hotels owned or managed by Applicant (see Part 3).List of hotels owned or managed by the proposed management company (see Part 3).CONVERSION PROJECTS In addition to the above, include the following items:Conversion Indemnity Letter (if applicable)Interior/Exterior Photographs3 Years’ Hotel Operating Statistics{000011-003929 00193904.DOCX; 1} Page 3 of 17


2012 Canada All BrandsPart 2: Application LetterName of Applicant:Location:(“Applicant”)(“Location”)BRAND (check one):[ ] Conrad® [ ] Hampton Inn® * [ ] Homewood Suites by <strong>Hilton</strong>®[ ] Doubletree® by <strong>Hilton</strong> [ ] Hampton Inn & Suites® * [ ] Home2 Suites by <strong>Hilton</strong>®[ ] Doubletree® Suites by <strong>Hilton</strong> [ ] <strong>Hilton</strong>® [ ] Waldorf Astoria ®[ ] Embassy Suites® * [ ] <strong>Hilton</strong> Garden Inn®* Brand may include “by <strong>Hilton</strong>” tag line in Franchisor’s sole discretion.This <strong>franchise</strong> application letter (“Application Letter”) is provided to the applicable franchisingsubsidiary of <strong>Hilton</strong> <strong>Worldwide</strong>, Inc. (“HWI”) to consider and process an application for a <strong>franchise</strong> tooperate a hotel under the Brand at the Location (“Hotel”). A reference to “franchisor” means HWI’sfranchising subsidiaries (each, a “Franchisor”). A reference to “entities” means HWI’s present or futuresubsidiaries and affiliates and direct or indirect owners (“Entities”). Applicant understands thatFranchisor is relying on the information provided in this application and all documents submitted byApplicant and any co-owners and their agents/advisers/representatives in connection with or in support ofthe application, including, but not limited to, this Application Letter (together, the “Application”).Applicant agrees to supply such additional information, statements or data as Franchisor may request.Applicant represents, warrants, and undertakes to Franchisor and the Entities that:1. All information contained in the Application is true, correct and complete as of the date of thisApplication Letter. Applicant will promptly inform Franchisor of any change in any of the informationprovided in the Application.2. Both Applicant and the undersigned have the authority to make the Application and to enter into a<strong>franchise</strong> agreement (“Franchise Agreement”) for the proposed Hotel at the Location. Neither themaking of this Application nor the execution of a Franchise Agreement will conflict with nor putApplicant in breach of the terms of any agreements to which Applicant, its affiliates or the undersignedare a party or by which Applicant or its affiliates are bound. Neither Applicant nor its affiliates have beeninduced by HWI to terminate or breach any agreement with respect to the Location.3. Certain information concerning Franchisor’s system for the Brand, including the DisclosureDocument (if required under applicable law), the manual and the Franchise Agreement (together, the“Franchise Information”), has been made available to Applicant. Applicant is generally familiar withthe Franchise Information and its requirements and is applying for the form of Franchise Agreementprovided. Applicant undertakes to treat the manual which it may receive from Franchisor as confidential.Applicant acknowledges and agrees that the Franchise Information is the property of HWI and/or theEntities, and that Applicant obtains no right, title or interest in or to any of the Franchise Information.Applicant agrees not to use the Franchise Information unless and until a Franchise Agreement is enteredinto and then in accordance with the terms and conditions of the Franchise Agreement.4. Applicant acknowledges that HWI and the Entities do not enter into oral agreements orunderstandings with respect to the Franchise Agreement, and as that of the date of this Application Letterthere are no oral agreements or understandings between Applicant and HWI or the Entities with respect tothe proposed Franchise Agreement.5. The Franchise Application Fee is enclosed with the Application. If the Application is notapproved or if Applicant withdraws the Application before it is approved, the Franchise Application Feewill be refunded, without interest, less $7,500 as compensation for Franchisor’s time and expensesincurred in processing the Application. If the Application is approved, the Franchise Application Fee willnot be returned or refunded under any circumstances (even if approval is conditioned on Applicant{000011-003929 00193904.DOCX; 1} Page 4 of 17


2012 Canada All Brandsproviding additional information), except for a Change of Ownership Application, as follows: ifFranchisor approves the Application, and the approved change of ownership does not occur, thenFranchisor will refund the Franchise Application Fee without interest, less $7,500 as compensation forFranchisor’s time and expenses incurred in processing the application. Franchisor reserves the sole rightand discretion to approve or disapprove the Application for any reason it may determine in its businessjudgment. If Franchisor approves the Application, Applicant must provide any additional informationrequested, meet any additional requirements and sign the Franchise Agreement and all other ancillarydocuments within the time period Franchisor specifies, or Franchisor may terminate the proposed hotelproject and retain the Franchise Application Fee. HWI may invest, combine with other funds orotherwise use the Franchise Application Fee as HWI deems appropriate.6. Applicant authorizes credit agencies/bureaus, financial institutions, companies and individuals todisclose to HWI any and all information for the purpose of HWI and the Entities completing anynecessary credit and/or background investigations in connection with this Application and execution ofany Franchise Agreement.7. Applicant, jointly and severally if applicable, agrees to indemnify and defend HWI and theEntities and their respective officers, directors, employees, agents, representatives, and assignees(collectively, “HWI Indemnitees”) against, and to hold them harmless from, all losses in connection withthe Application and the Location, including breach of any representations, warranties or undertakingscontained herein and all claims, demands, suits, causes of action, liabilities, losses or otherwise, directlyor indirectly incurred (including legal and accounting fees and expenses), and including claims as a resultof Franchisor processing the Application and/or approving a Franchise Agreement. Each HWIIndemnitee shall have the right independently to take any action it may deem necessary in its solediscretion to protect and defend itself against any threatened action subject to Applicant’sindemnification, without regard to the expense, forum or other parties that may be involved. Each HWIIndemnitee shall have sole and exclusive control over the defense of any such action (including the rightto be represented by counsel of its choosing) and over the settlement, compromise or other dispositionthereof. HWI may rely on any information, statement or notice from the Applicant pertaining to theLocation or Franchise Agreement without having to investigate or ascertain the accuracy of any fact orallegation in the information, statement or notice.8. This Application Letter may be executed in counterparts, each of which shall be deemed anoriginal. This Application Letter must be signed by an authorized signatory for the Applicant (seeInstructions for Submitting an Application for the list of required signatories). Please make as manycopies as necessary.9. This Application shall be governed by and construed in accordance with the substantive laws of theState of New York, without regard to its choice of law principles.10. The parties confirm that it is their wish that the Application has been and shall be drawn up in theEnglish language only. Les parties aux présentes confirment leur volonté que le document intitulé« Application », de même que tous les documents, y compris tout avis, qui s’y rattachent, soient rédigésen langue anglaise.Signature:Individual’sName:Entity Name,if any:Date:Position:{000011-003929 00193904.DOCX; 1} Page 5 of 17


2012 Canada All BrandsCANADA ADDENDUM TO THE FRANCHISE APPLICATIONFOR INDIVIDUAL APPLICANTThe provisions in this Canada Addendum to Franchise Application for Individual Applicant(“Addendum”) supersede and replace any conflicting provisions in the Application if Applicant is anindividual and the Application is for a hotel located or to be located in Canada, and amend theApplication by including the provisions below as if such language was stated in its entirety in theApplication. Except to the extent herein specifically stated, the provisions of the Application shall beunmodified and in full force and effect.1. In accordance with the Personal Information Protection and Electronic Documents Act (Canada),any consumer credit reporting legislation, and any similar federal, provincial or local statutory or commonlaws or regulations, Applicant expressly authorizes Franchisor, HWI and/or their respectiverepresentatives, owners, partners, parents, subsidiaries, affiliates, successors and assigns, and each of suchentities’ officers, directors, representatives, agents and employees (collectively, “HWI”) to collect, useand disclose Applicant’s personal information to and from the references named in the Application, anycredit reporting agency, any law enforcement agency (federal/provincial/local) and any person,association, firm, company, financial institution, court system, personnel agency or credit bureau(collectively, “References”) and for HWI to use such information for the purpose of evaluating theApplication and periodically assessing Applicant's creditworthiness, including conducting any creditand/or background investigations. Applicant acknowledges that the Application requests a Canada socialinsurance number; however this information is optional and Applicant is not required to provide his/hersocial insurance number to HWI, but if he/she does, it will be used to match References information.2. The Applicant hereby expressly authorizes any References to disclose and release to HWI anyinformation, including, but not limited to, information concerning the Applicant's education, employmenthistory, financial transactions, credit payment history, civil record, criminal conviction record, legalproceedings or judgments or any other record or report requested by HWI for the purpose of evaluatingthe Application and assessing the Applicant’s credit worthiness. In that regard, this document sha<strong>llc</strong>onstitute and be deemed to be “written instructions” and “consents” pursuant to any applicable privacy,personal information and consumer reporting acts or similar legislation.3. The Applicant understands and agrees that HWI will maintain the personal information it receivesabout him/her from the Application and References in one or more files that will be available only toHWI and its authorized employees, mandataries or agents who need to access such information for thepurpose of evaluating the Application or assessing the Applicant’s creditworthiness or for theperformance of their duties or mandates under this Addendum.4. The Applicant understands that he/she has the right to access and rectify the information thatHWI maintains about him/her in its file(s), and in order to exercise this right he/she may contact HWI’sDirector of Corporate Compliance.Printed Name:Date:{000011-003929 00193904.DOCX; 1} Page 6 of 17


2012 Canada All BrandsPart 3: Application FormFRANCHISE APPLICATIONNAME OF APPLICANT (entity name may not includeany of our marks or any variations/initials):Province/State in which Applicant’s principal businessaddress (or if Applicant is an individual, permanentresidence) is located:APPLICANTType: [ ] Corporation [ ] Limited Partnership [ ] General Partnership [ ] Limited Liability CompanyBirth orFormationInformation:[ ] Individual [ ] Trust [ ] Other (specify) [ ] Limited Liability PartnershipDate: (Month/Day/Year)______/______/_______State/Province, Country:___________________________Canada SIN / US SSN (last 4 digits only) /EIN / Gov’t ID #:___________________________________FOR LEGAL NOTICESPRINCIPAL CORRESPONDENTFOR DAY-TO-DAY COMMUNICATIONSName:Name:StreetAddress:StreetAddress:City, State/ProvinceZip/Postal CodeCity, State/ProvinceZip/Postal CodeTelephone #: Telephone #:Fax #: Fax #:Email:Email:THE PROPOSED HOTEL WILL BE MANAGED BY:MANAGEMENT INFORMATION[ ] A General Manager who will be employed by the ApplicantThe General Manager will be:[ ] A Management Group under a Management Agreement with the ApplicantCompany Name and Contact:Address:Telephone: Fax: Email:Attachments:(1) List of Hotels owned or managed by the management groupLIST ALL HOTELS OWNED AND/OR OPERATED BY APPLICANT AND ITS EQUITY OWNERS(attach additional pages if necessary)Owner/Operator Name Brand/Property Name, City/State/Province Description of Interest % Equity{000011-003929 00193904.DOCX; 1} Page 7 of 17


2012 Canada All BrandsOWNERSHIP STRUCTURE OF APPLICANT ENTITYINSTRUCTIONS: Please provide a complete breakdown of the owners of the Applicant and any relatedentity that holds/will hold fee title to the Hotel site or, for complex structures, please attach a detailedorganizational chart (see next page). If these owners are other legal entities, please include a breakdownof their underlying ownership. That means you should provide the name and description/percentage ofownership interest of all individuals who own and/or control these entities. Copy this form as needed toprovide multiple structures.Example:Entity/Person’s Name SSN (last 4digits), EIN,Canada SINor Gov’t ID#:XYZ Corp.- John Doe, President 50%- Jane Doe, Shareholder 50%ABC, L.L.C.- BDC, Inc., its managing member 25%- Bill Davis, President 100%12-34567891234567823-456789134-56789129012Descriptionof InterestGeneralPartnerLimitedPartner%InterestBusiness Address& Telephone Number1% XYZ Corp. Address/PhoneJohn Doe Address/PhoneJane Doe Address/Phone99% ABC, L.L.C. Address/PhoneBDC, Inc. Address/Phone- Bill Davis Family Trust, member 25%- Bill Davis, Trustee- Bill Davis, Jr., Beneficiary 100%- Bill Davis, member 50%45-678912323456789same as aboveTrust Contact Address/PhoneBill Davis Address/PhoneENTITY NAME: ______________________________________________________________________OWNERSHIP STRUCTURE(attach additional pages as necessary)Entity/Person’s Name SSN (last 4digits), EIN,Canada SINor Gov’t ID #:Descriptionof Interest%InterestBusiness Address& TelephoneAttachments:(1) Copies of recorded formation and governing documents of Applicant and its controlling entities(see Instructions for Submitting an Application)(2) On request, completed PIFs and BIFs (see Part 4){000011-003929 00193904.DOCX; 1} Page 8 of 17


2012 Canada All BrandsOrganizational ChartPlease attach a full organizational chart for the Applicant and Applicant’s affiliate that will lease or subleasethe Hotel or the Hotel Site to Applicant, if applicable, showing all direct and indirect equity owners up to theultimate individual beneficial owners (but excluding public shareholders or passive investors in aninstitutional investment fund).Attachments:Complete ownership structure of Applicant and related entity that is the title holder or lessor/sublessor ofthe Hotel/Hotel Site (if applicable)For example:Ultimate Owner A(x% ownership interest)Ultimate Owner B(x% ownership interest)Ultimate Owner C(x% ownership interest)Entity A(x% shareholder)Entity B(x% shareholder)Entity C(x% shareholder)Applicant{000011-003929 00193904.DOCX; 1} Page 9 of 17


2012 Canada All BrandsLocation of Hotel/Hotel site:Street Address/Coordinates:City, State/Province:Zip/Postal Code:Country:HOTEL/SITE/LOCATION INFORMATIONBrand:Conrad® Hampton Inn® * Homewood Suites by <strong>Hilton</strong>®Doubletree® by <strong>Hilton</strong> Hampton Inn & Suites® * Home2 Suites by <strong>Hilton</strong>®Doubletree® Suites by <strong>Hilton</strong> <strong>Hilton</strong>® Waldorf Astoria ®Embassy Suites® *<strong>Hilton</strong> Garden Inn®* Brand may include “by <strong>Hilton</strong>” tag line in Franchisor’s sole discretionDevelopment Type:New Development* Conversion Change of Ownership Relicensing(*new build/adaptive reuse)Hotel Affiliation (for New Development/Conversion applications only):Has there ever been a <strong>franchise</strong>, branded management, affiliation or similar agreement pertaining to theproposed hotel or site?:No Yes/Describe:Is the hotel currently under contract with another hotel chain?No Yes/Specify:Hotel Facilities (existing and/or proposed):Total Guest Units: # of Standard Rooms: # of Suites: # of Stories:Year Built (open hotel) Meeting Space? No Yes: ______ sq. ft # of Mtg Rms:Ballroom? No Yes:________ sq ft Swimming Pool: Indoor Outdoor NoneHealth Club? No Yes/Description:Spa? No Yes/Description:Food & Beverage Facilities (outlets, capacity, meals served, operated/leased, current/planned brand names):Other Retail Outlets (type, operated/ leased, current/planned brand names):Other Amenities (specify):Shared Facilities? No Yes/Description:Condo Residences? No Yes/(#): Hotel Rental Program? No YesAttachments:Conversion Indemnity Letter (if applicable)City maps/aerial photograph showing location and perimeter of site (for New Development/Conversion)Copy of original Certificate of Occupancy for the hotel, if available (open hotel only){000011-003929 00193904.DOCX; 1} Page 10 of 17


2012 Canada All BrandsHotel Site /Building Information:Total sq footage of site: Zoned for hotel development? No YesMax height allowed by zoning: Sq. Ft StoriesSite/Development Restrictions? No Yes/Describe:Please describe Applicant’s current form of site control for the Hotel or Hotel Site:Owned by Applicant (attach copy of recorded deed)Ground lease (attach copy of recorded ground lease)Expiration Date:Binding option agt (attach copy of recorded option agt.) Exercise Deadline:Binding purchase agt (attach copy of executed purchase agt.) Closing Deadline:Other/Describe:If Hotel or Hotel Site is currently owned by someone else other than Applicant, please indicate:Hotel/Hotel Site owner name:Street Address:State/Province:Zip/Postal Code Country:Tel:Fax:Email:Related to Applicant? No Yes/Describe:If Hotel or Hotel Site will, upon close of purchase, be owned by someone other than Applicant,please indicate:Fee owner/Lessor name:Street Address:City, State/Province:Zip/Postal Code Country:Tel:Fax:Email:Related to Applicant? No Yes/Describe and provide complete ownership structure ofrelated entity that will be fee owner (see form on Page 8)Attachments:Site Plan (for New Development)Copy of applicable site control document{000011-003929 00193904.DOCX; 1} Page 11 of 17


2012 Canada All BrandsFINANCIAL INFORMATION/PROJECT TIMELINEEstimated Project Costs - New Development Project:Costs Overall Per KeyLand: US$ US$Construction: US$ US$FF&E: US$ US$Other: US$ US$Total Project Costs : US$ US$Estimated Project Costs – Conversion or Change of Ownership (existing hotel):Costs Aggregate Per KeyPurchase Price/Current Market Value: US$ US$Renovations/Upgrades: US$ US$Other: US$ US$Total Project Costs: US$ US$Estimated Project Timeline:Forecasted Construction/Renovation Start Date:Forecasted Construction/Renovation Completion Date:Operating Projections:Assumptions Yr 1 Yr 2 Yr 3 Yr 4 Yr 5% OccupancyAvg. Daily Rate (US$)Financing/Refinancing Information:Do you have a loan or loan commitment for this project? No Yes (continue)Name of Lender(s):Loan Amount:Percentage Equity:Description:New? Existing?Is the loan (or will the loan be) cross-collateralized by other hotels/real estate assets or cross-defaulted toany other loan(s)?No Yes/Describe:Deadlines associated with Project or Application:Are there any critical deadlines we should know about in processing your Application such as purchaseclosings or financing commitment deadlines?No Yes/Describe:Attachments:Market or Feasibility Study (if available or on request)For Conversion projects, past 3 years’ operating statisticsFinancial statements for Applicant, its controlling equity owners, and each individual/entitywith a 25% or greater direct or indirect ownership interest in Applicant{000011-003929 00193904.DOCX; 1} Page 12 of 17


2012 Canada All BrandsPart 4: Due DiligenceIn addition to any documents requested in Parts 1 or 3, please provide the following documents to yourdevelopment representative.1. Organizational Chart from the Applicant up to the ultimate owning entity/entities and the ultimateindividual beneficial owners.2. Individual Participant Information Form (PIF) for the day-to-day manager of the Applicant.Business/Entity Participant Information Form (BIF) and a PIF for the Applicant and any entity orindividual who:a. Holds, directly or indirectly, an equity interest in the Applicant which is 25% or more; orb. Has a controlling interest in the Applicant (regardless of ownership percentage).3. Organizational Documents that:a. Evidence the entity is duly formed in its state/country of organization and state who isdesignated as the day-to-day manager for Applicant and any entity which:i. Holds, directly or indirectly, an equity interest in the Applicant which is 25% ormore; orii. Has a controlling interest in the Applicant (regardless of ownership percentage).Examples of such documents include:• For LLCs: Articles of Organization, Certificate of Formation, Operating Agreement• For LPs: Certificate of Limited Partnership, Partnership Agreement• Private companies: Articles of Incorporation and Bylaws4. Most up-to-date audited or unaudited financial statements (clearly indicating period of time andsigned by a Director/Officer) for Applicant and any entity or individual who:a. Holds, directly or indirectly, an equity interest in the Applicant which is 25% or more; orb. Has a controlling interest in the Applicant (regardless of ownership percentage).Attachments:Full Organizational ChartCompleted BIFsCompleted PIFsOrganizational DocumentsAudited or Unaudited Financial Statements{000011-003929 00193904.DOCX; 1} Page 13 of 17


2012 Canada All BrandsIndividual Participant Information Form (PIF)Please complete a PIF for: (1) Applicant; (2) each individual who holds, directly or indirectly, an equityinterest in the Applicant which is 25% or more; and (3) each individual who has a controlling interest inApplicant (regardless of ownership percentage) (e.g., general partners, managing members, etc.) Youmay attach additional pages to complete the requested information.Name of Individual:(Full first name) (Middle name/initial) (Last name) (Former names/aliases, if applicable)U.S. SSN/Canada SIN/Gov’t ID Number:Sex: [ ] Male [ ] FemaleTelephone #: ___________________ Fax #: ______________________Date of Birth: ________________________(Month/Day/Year)Email:Place of Birth:(City/State/Province/Country)Home Address (any in the past 10 years, include dates as applicable):Employment History, including name of Employer, address, position and dates for the past 10 years:Relationship to Applicant:Percentage of Ownership: _________(e.g., Shareholder, Officer, General/Limited Partner, Managing Member, etc.)References (name, address and telephone number):1. Bank/financial institution:2. Business:3. Personal:Have you or any legal entity in which you have been an officer, director, member, partner or held amanagement position, or in which you owned 10% or more of the entity, ever been: 1) a defendant in civillitigation alleging fraud, deceit or similar claims; 2) been convicted of a criminal offense or have a chargecurrently pending; 3) filed for protection from creditors under applicable bankruptcy laws; 4) been adefaulting party in a foreclosure proceeding; or 5) been the subject of disciplinary action with respect tothe suspension or revocation of a professional or gaming license? [ ] No [ ] YesIf yes, please provide details below:{000011-003929 00193904.DOCX; 1} Page 14 of 17


2012 Canada All BrandsI represent that the statements contained in this Individual Participant Information Form are true andcomplete. I understand that <strong>Hilton</strong> <strong>Worldwide</strong>, Inc. and its subsidiaries and affiliates (collectively,“HWI”) are relying on these statements to evaluate Applicant’s Application. In accordance with thePersonal Information Protection and Electronic Documents Act (Canada), any consumer credit reportinglegislation, and any similar federal, national, provincial, state or local statutory or common laws orregulations, I expressly authorize the above-named references and any other person, company,association, firm, agency, bureau, financial institution or court system to release to HWI any informationit requests (including, but not limited to, information concerning my education, employment history,financial transactions, credit payment history, civil record, criminal conviction record, legal proceedingsor judgments or any other record or report) and for HWI to use such information for the purpose ofconducting any credit and/or background checks.I acknowledge that the Application and this Individual Participant Information Form request my socialinsurance number (SIN); however, this information is optional, and I am not required to provide my SINto HWI, but if I do, HWI may use my SIN to match references information.I understand that my personal information will be available to HWI and to its authorized employees,mandataries, agents and representatives who need to access such information for the purpose ofevaluating the Application or assessing my creditworthiness or for the performance of their duties ormandates under this Application. I understand that I have a right to access and rectify my personalinformation contained in the property file and in order to exercise this right, I may contact HWI’s Directorof Corporate Compliance.The parties hereto confirm that it is their wish that this document, entitled Individual ParticipantInformation Form, along with all other documents attached hereto, shall be drawn up in the Englishlanguage only. Les parties aux présentes confirment leur volonté que le document intitulé « IndividualParticipant Information Form », de même que tous les documents, y compris tout avis, qui s’y rattachent,soient rédigés en langue anglaise.I hereby release, indemnify, defend and hold harmless HWI and its respective officers, directors,employees, agents, representatives, successors and assigns of each and any and all other persons orentities, including without limitation those providing information, from any and all liability for losses,claims, injuries, liabilities, and damages of whatever kind or nature, whether known or unknown,including without limitation those based upon defamation, invasion of privacy, and rights of publicity andpersonality, against any or all of them which may at any time arise or accrue to me or my heirs,successors, parents, subsidiaries, assigns, officers, directors, employees, agents or other persons or entitiesclaiming by or through me, on account of the provision of such information or reliance on suchinformation or on other information gathered pursuant thereto and hereto or otherwise related to thisIndividual Participant Information Form or relating to any credit and/or background checks. I herebyauthorize this Individual Participant Information Form, indemnity and release to be shown and deliveredto such persons, with a copy of this Individual Participant Information Form, indemnity and release to beas valid as the original.This document shall be governed by and construed in accordance with the substantive laws of the State ofNew York, without regard to its choice of law principles.Signature: _______________________________________________ Dated: ______________________{000011-003929 00193904.DOCX; 1} Page 15 of 17


2012 Canada All BrandsBusiness Entity Participant Information Form (BIF)Please complete a Business Entity Participant Information Form for: (1) Applicant entity; (2) each entitythat holds, directly or indirectly, a 25% or more equity interest in the Applicant; and (3) each entity thathas a controlling interest in the Applicant, regardless of ownership percentage (e.g., general partners,managing members, etc.) You may attach additional pages to complete the requested information.Name of Entity:Formation: Date: _______/______/_________(Month/Day/Year)Principal Business Address:Jurisdiction:(State or Province/County)EIN / Gov’t ID #: _______________________ Email:Telephone #: ___________________________ Fax #: ________________________________________Relationship to Applicant:(e.g., Shareholder, Officer, General Partner, Managing Member, limited partner, member etc.)Percentage of Ownership: ____________________References (name, address and telephone number):1. Bank/financial institution:2. Business:3. Personal:LITIGATION HISTORY, CERTIFICATION, INDEMNIFICATION AND RELEASEHas the Entity or an affiliate of the Entity (or in which the Entity has held a management position orownership interest of greater that 10%) ever been: 1) a defendant in civil litigation alleging fraud, deceitor similar claims; 2) been convicted of a criminal offense or have a charge currently pending; 3) filed forprotection from creditors under applicable bankruptcy laws; 4) been a defaulting party in a foreclosureproceeding; or 5) been the subject of disciplinary action with respect to the suspension or revocation of aprofessional or gaming license? [ ] No [ ] Yes If yes, please provide details below:{000011-003929 00193904.DOCX; 1} Page 16 of 17


2012 Canada All BrandsThe undersigned hereby certifies that the statements contained in this Business Entity ParticipantInformation Form are true and complete and nothing has been withheld affecting the reputation and creditstanding of the Entity. The undersigned understands that <strong>Hilton</strong> <strong>Worldwide</strong>, Inc. and its subsidiaries andaffiliates, including Franchisor (collectively, “HWI”) are relying on these statements to evaluateApplicant’s Application.In accordance with the Privacy Act, Freedom of Information Act, the Fair Credit Reporting Act, and anysimilar federal, state or local statutory or common laws or regulations, the undersigned expresslyauthorizes the above-named references, any credit reporting agency, any law enforcement agency(federal/state/local) and any other person, company, association, firm, agency, bureau, financialinstitution or court system to release to HWI any information HWI requests (including, but not limited to,information concerning the business and credit history, financial transactions, civil and criminal convictionrecords, legal proceedings or judgments or any other record or report) and for HWI to use such informationfor the purpose of conducting any credit checks and/or background investigations.The undersigned hereby releases, indemnifies, defends and holds harmless HWI and its officers, directors,employees, agents, representatives, successors and assigns of each and any and all other persons orentities, including without limitation those providing information, from any and all liability for losses,claims, injuries, liabilities, and damages of whatever kind or nature, whether known or unknown,including without limitation those based upon defamation, invasion of privacy, and rights of publicity andpersonality, against any or all of them which may at any time arise or accrue to the undersigned or itssuccessors, parents, subsidiaries, assigns, officers, directors, employees, agents or other persons or entitiesclaiming by or through it, on account of the provision of such information or reliance on such informationor on other information gathered pursuant thereto and hereto, including any related to this Business EntityParticipant Information Form and conducting any credit and/or background checks. The undersignedauthorizes this Business Entity Participant Form, indemnity and release to be shown and delivered to suchpersons, with a copy of this Business Entity Participant Form, indemnity and release to be as valid as theoriginal.The undersigned represents and warrants that he/she has authority to sign this Business Entity ParticipantInformation Form on behalf of Entity.This Business Entity Participant Information Form shall be governed by and construed in accordancewith the substantive laws of the State of New York, without regard to its choice of law principles.Business Entity:Signature:Printed Name:Title: ________________________________________________________ Dated:{000011-003929 00193904.DOCX; 1} Page 17 of 17


EXHIBIT D


EXHIBIT DGUARANTY OF FRANCHISE AGREEMENT[Hotel Name]THIS DOCUMENT AFFECTS AND WAIVES IMPORTANT RIGHTSOF THE PERSONS AND ENTITIES SIGNING ITTHIS GUARANTY OF FRANCHISE AGREEMENT (“Guaranty”) is executed as of ________ by_____________________, a _____________/individually (“we,” “us” or “Guarantor”), in favor of_________________________________, a Delaware limited liability company (“Franchisor”), asconsideration of and as an inducement to Franchisor to execute the <strong>franchise</strong> agreement with an EffectiveDate of _________________ (referred to in this Guaranty collectively, along with all applicableamendments, addenda, riders, supplemental agreements and assignments, as the “FranchiseAgreement”), by and between Franchisor and _________________ (“Franchisee”), for that certain[HOTEL NAME] located or to be located at [STREET ADDRESS, MUNICIPALITY, PROVINCE,POSTAL CODE] (“Hotel”). [The province in which the hotel is located must be included in thedescription; this form cannot be used for multiple hotels if located in different provinces.] Capitalizedterms not otherwise defined in this Guaranty shall have the same meaning as in the Franchise Agreement.For good and valuable consideration, including the execution of the Franchise Agreement by Franchisor,the receipt and sufficiency of which are acknowledged, Guarantor agrees as follows:1. Guaranty. Guarantor hereby unconditionally and irrevocably guaranties to Franchisor:(a) the full and prompt payment of all sums owed by Franchisee to Franchisor and to Franchisor’sAffiliates under or arising in connection with the Franchise Agreement and otherwise relating to theHotel, including, but not limited to, all fees and charges, interest, default interest, and other costs and fees(including, without limitation, legal costs in connection with enforcement of the Franchise Agreement;and (b) the performance of all other obligations of Franchisee arising under the Franchise Agreement(present and future, direct and indirect, absolute and contingent, matured or not, at any time orperiodically, and whether Franchisee is bound alone, with another or with others (collectively,“Obligations”). On default by Franchisee and notice from Franchisor to Guarantor, Guarantor willimmediately make payment in full of all amounts due and owing to Franchisor or Franchisor’s Affiliates,and perform each Obligation of Franchisee.2. Possible Termination of Guaranty. Franchisor will offer Guarantor its then-currentstandard form termination of guaranty agreement releasing Guarantor from future Obligations under thisGuaranty if the following conditions are met: (a) Franchisor receives a copy of the deed evidencing thatFranchisee owns fee simple title to the real property on which the Hotel is or will be sited or a copy of aground lease to which Franchisee is a party with an unrelated third-party ground lessor for a term at leastequal to the term of the Franchise Agreement, or Franchisee owns the immovable property on which theHotel is located, and has emphyteutic rights to the immovable property, or rights of superficie to theHotel; (b) Guarantor sends a written request to Franchisor to terminate the Guaranty; and (c) at the time ofGuarantor’s request, Franchisee is in good standing under the Franchise Agreement and has not been indefault under the Franchise Agreement at any time during the twenty-four (24) month period beforeGuarantor’s request.3. Waivers of Certain Rights and Defences. Each Guarantor waives, to the fullest extentpermitted by law: (a) all rights to payments and claims for reimbursement which any of the undersignedmay have against Franchisee arising as a result of Guarantor’s execution of and performance under thisGuaranty; (b) presentment, protest and notice of any kind, including notice of default and notice ofacceptance of this Guaranty; (c) any law or statute which requires Franchisor to make demand on, assertclaims against or collect from Franchisee or any others, foreclose any security interest, sell collateral,{000011-003929 00193817.DOC; 1} 1Canada – June 2012


EXHIBIT Dexhaust any remedies or take any other action against Franchisee or any others before making anydemand on, collecting from or taking any action against Guarantor under or with respect to this Guaranty;(d) all suretyship defences or the benefits of discussion and of division; (e) any right Guarantor may haveto require that Franchisor, as a condition of Guarantor’s liability under this Guaranty: (1) bring an actionagainst Franchisee or any other person; (2) accelerate the Obligation or proceed and exhaust any recourseagainst Franchisee or any other persons; (3) realize on any security that Franchisor holds; (4) marshal orrealize on the assets of either Franchisee or Guarantor; (5) pursue any other remedy that Guarantor maynot be able to pursue itself, that might limit or reduce Guarantor’s burden; and (f) any and all other rights,notices and legal or equitable defences of every nature otherwise available under the laws of the Provincein which the Hotel is located, and the laws of any other jurisdiction to which Guarantor may be entitled,the assertion or exercise of which would in any way diminish the liability of Guarantor under thisGuaranty.4. Information Requests. Guarantor must periodically deliver to Franchisor: (a) completeand current financial information about Guarantor as Franchisor reasonably requests; and (b) any otherinformation about Guarantor that Franchisor reasonably requests.5. Additional Provisions.(a) Notices must be in writing and delivered in person, or by prepaid overnightcommercial delivery service, or by prepaid overnight or certified/registered United States mail, orregistered Canadian post, with return-receipt requested, to the following addresses:If to Franchisor:7930 Jones Branch DriveSuite 1100McLean, VA 22102Attention: General CounselIf to Guarantor:Phone: (_____)Fax: (_____)If Guarantor wants to change the notice address set forth above, Guarantor (or its duly authorizedrepresentative) shall notify Franchisor in writing in accordance with the delivery procedure set forth inthis Subsection. A Notice will be deemed effective on the earlier of: (i) receipt or first refusal of delivery;(ii) one (1) day after posting if sent by overnight commercial delivery service or by overnight UnitedStates mail or Canadian post; or (iii) three (3) days after placement in the United States mail or Canadianpost if overnight delivery is not available to the Notice address.(b) Each Guarantor jointly and severally holds harmless, and agrees to defend,protect, and indemnify Franchisor from any actions, causes of action, liabilities, damages, losses, and fees(including legal costs on a solicitor and the solicitor’s own client basis) and all other claims of everynature which may arise as a result of any dispute between or among any of Guarantors and any otherpersons or entities. If any of the Obligations are not duly paid or performed by Franchisee, and are notrecoverable for any reason whatsoever, Guarantor will, as a separate and distinct obligation, indemnifyand save harmless Franchisor from and against all losses, costs, expenses and damages resulting from thefailure of Franchisee to pay and perform any Obligation.{000011-003929 00193817.DOC; 1} 2Canada – June 2012


EXHIBIT D(c) Franchisor may assign this Guaranty without affecting Guarantor’s liability inany way. This Guaranty will inure to the benefit of Franchisor and its successors and assigns and willbind Guarantor and Guarantor’s heirs, executors, administrators, successors, and assigns. [INCLUDE IFGUARANTOR OWNS A BENEFICIAL INTEREST IN THE HOTEL AND FRANCHISEE IS A BARETRUSTEE: Guarantor may not transfer any of its legal and beneficial interest in the real property andimprovements comprising (or that will comprise) the Hotel without prior notice to Franchisor andFranchisor’s express written permission, subject to and in accordance with the applicable transferprovisions of the Franchise Agreement.](d) Guarantor represents and warrants to Franchisor that Guarantor, including itsdirectors, officers, senior management, shareholders and other persons having a controlling interest inGuarantor, is not and is not owned or controlled by, or acting on behalf of, any of the following“Restricted Persons”: (i) the government of any country that is subject to an embargo imposed by theUnited States government; (ii) individuals or entities (collectively, “Persons”) located in or organizedunder the laws of any country that is subject to an embargo imposed by the United States government;(iii) Persons ordinarily resident in any country that is subject to an embargo imposed by the United Statesgovernment; or (iv) Persons periodically identified by any government or legal authority under applicablelaws as a Person with whom dealings and transactions by Franchisor are prohibited or restricted,including Persons designated on the U.S. Department of the Treasury’s Office of Foreign Assets ControlList of Specially Designated Nationals and Other Blocked Persons (including terrorists and narcoticstraffickers); and similar restricted party listings, including those maintained by other governmentspursuant to applicable United Nations, regional or national trade or financial sanctions. Guarantor furtherrepresents and warrants to Franchisor that Guarantor will not directly or indirectly pay, offer, give orpromise to pay or authorize the payment of any monies or other things of value to: (a) an official oremployee of a government department, agency or instrumentality, state-owned or controlled enterprise orpublic <strong>international</strong> organization; (b) any political party or candidate for political office; or (c) any otherperson at the suggestion, request or direction or for the benefit of any of the above-described persons andentities, if any such payment, offer, act or authorization is for purposes of influencing official actions ordecisions or securing any improper advantage in order to obtain or retain business, or engaging in acts ortransactions otherwise in violation of any applicable anti-bribery legislation. Guarantor agrees that it willnotify Franchisor in writing immediately on the occurrence of any event which would render theforegoing representations and warranties of this Subsection incorrect.(e) Each Guarantor warrants and represents to Franchisor that Guarantor has therequisite power to execute, deliver and perform the terms and provision of this Guaranty, and that thisGuaranty is a valid, binding and legally enforceable obligation of each Guarantor in accordance with itsterms.(f) If there is more than one Guarantor named in this Guaranty, any reference toGuarantor will mean any one or all Guarantors. Each Guarantor agrees that all obligations of eachGuarantor are joint and several.(g) No failure or delay on Franchisor’s part in exercising any power or privilegeunder this Guaranty will impair any such power, right or privilege or be construed as a waiver of its rightsunder this Guaranty. Guarantor agrees that the manner in which Franchisor may now or hereafter dealwith Franchisee, Guarantor, any additional guarantor or pledgor, any security, any collateral subject to thesecurity, or other guaranty in respect of the Obligations, shall have no effect on Guarantor’s continuingliability under this Guaranty. Guarantor waives, to the fullest extent permitted by law, any defence basedon (1) the unenforceability or invalidity of all or any part of the Obligations, or any other security,including any other guaranty, or any failure of Franchisor to take proper care or act in a commerciallyreasonable manner in respect of any security for the Obligations or any collateral subject to the security,including in respect of any disposition of such collateral; or (2) any act or omission of Franchisee or any{000011-003929 00193817.DOC; 1} 3Canada – June 2012


EXHIBIT Dother person, including Franchisor, that directly or indirectly results in the discharge or release ofFranchisee or any other person or any of the Obligations or any security for the Obligations; or(3) Franchisor’s present or future method of dealing with Franchisee, any additional guarantor or pledgor,or any other security, or any collateral subject to the security, including any other guaranty.(h) If any provision of this Guaranty is determined by a court of competentjurisdiction to be unenforceable, all of the other provisions will remain effective.(i) This Guaranty is a continuing guaranty and shall apply to and secure any ultimatebalance due or amounts remaining unpaid to Franchisor or Franchisor’s Affiliates. Guarantor’s liabilityunder this Guaranty shall continue until all Obligations have been satisfied in full and shall not be limitedor affected in any way by transfer of the Hotel or any other defence of Franchisee or any other guarantoror pledgor. This Guaranty shall not be determined or affected, or Franchisor’s rights under this Guarantyprejudiced, by the termination of any of the Obligations by operation of law or otherwise, including thebankruptcy, insolvency, dissolution or liquidation of Franchisee or Guarantor, any change in the name,business, powers, capital, structure, constitution, objects, organization, directors or management ofFranchisee or Guarantor, with respect to transactions occurring either before or after such change. ThisGuaranty shall bind and extend to the liabilities of the person or persons for the time being andperiodically carrying on the business now carried on by either Franchisee or Guarantor, notwithstandingany reorganization of Franchisee or Guarantor, or the amalgamation of Franchisee or Guarantor with oneor more corporations (in this case, this Guaranty shall extend to the liabilities of the resulting corporationand, for purposes of this Guaranty, the terms “Franchisee” and “Guarantor” shall include such resultingcorporation) or any sale or disposal of Franchisee’s or Guarantor’s business in whole or in part to one ormore other persons and all of such liabilities shall be included in the Obligations.(j) Guarantor agrees that any and all deposits, general or special term or demand,provision or final, matured or unmatured, and any other indebtedness at any time owed by Franchisor toGuarantor or for the credit or account of Guarantor, may be set-off and periodically applied by Franchisorat any time, without notice (such notice being expressly waived by Guarantor) against and on account ofthe Obligations even if any of them are contingent or unmatured.(k) This Guaranty embodies the entire agreement between Franchisor and Guarantorwith respect to the matters set forth in this Guaranty and supersedes all prior agreements with respect tothe matters set forth in this Guaranty.[ADD THE FOLLOWING ONLY FOR A CORPORATE GUARANTEE AND HOTELOR GUARANTOR INCORPORATED IN NEWFOUNDLAND(l) After having granted this Guaranty, Guarantor is and continues to be able to payits liabilities as they become due, and the realizable value of the assets of Guarantor is and continues to begreater than the aggregate of the liabilities and the stated capital of all classes of shares in the Guarantor.]6. Franchisor’s Right to Act. Franchisor has the right to deal with Franchisee, thedocuments creating or evidencing the Obligations and the security or any collateral subject to the securitynow or hereafter held by Franchisor, including all modifications, extension, replacements, amendments,renewals, restatements and supplements to such documents or security as Franchisor may see fit, in eachcase, without notice to Guarantor, or any additional guarantor or pledgor, and without in any wayaffecting, relieving, limiting or lessening Guarantor’s liability under this Guaranty, including:(a) granting time, renewals, extension, indulgences, releases and discharges to Franchisee; (b) taking newor additional security, including other guarantees; (c) partially or wholly discharging any or all existingsecurity; (d) electing not to take security from Franchisee or not to perfect security; (e) ceasing to,refraining from or continuing to give credit or making loans or advances to or otherwise dealing withFranchisee; (f) accepting partial payment or performance from Franchisee or otherwise waivingcompliance with the terms of any documents or security; (g) assigning any such document or security to{000011-003929 00193817.DOC; 1} 4Canada – June 2012


EXHIBIT Dany person or persons; (h) dealing with or disposing of, in any manner, whether or not commerciallyreasonable, any security or any collateral subject to the security or any other guaranty for the Obligations;or (i) applying all dividends, compositions and moneys at any time received from Franchisee, or others, orfrom the security on such part of the Obligations.7. Postponement of Claims and Subrogation. All debts and claims against Franchiseenow or hereafter held by Guarantor and all of Guarantor’s rights of subrogation (collectively, “Claims”)shall be for Franchisor’s security and as between Guarantor and Franchisor, the Claims are postponed tothe repayment and performance of the Obligations. Until all of the Obligations have been satisfied in full,any money that Guarantor receives in respect of any such Claims shall be received by Guarantor in trustfor Franchisor and shall be paid immediately to Franchisor to be applied against or held as security forpayment of the Obligations, all without prejudice to and without in any way affecting, relieving, limitingor lessening Guarantor’s liability under this Guaranty. As security for and for the purpose of giving effectto the postponement of the Claims, Guarantor assigns, transfers and sets over to Franchisor all of theClaims and irrevocably constitutes and appoints Franchisor to be Guarantor’s attorney in the name of andon behalf of Guarantor to collect, and enforce or prove any such Claims, and for that purpose to executeand do in the name and on behalf of Guarantor, all deeds, documents, transfers, assignment, assurancesand things, and to commence and prosecute, at Franchisor’s election and in Franchisor’s sole discretion,any or all proceedings which may appear to Franchisor to be necessary or desirable. In the event of thebankruptcy, winding up or distribution of assets of Franchisee, Guarantor or any additional guarantor orpledgor, Franchisor’s rights shall not be affected or impaired by its omission to prove its claim in full orotherwise, and Franchisor may prove such claim as it sees fit and may refrain from proving any claim inits sole discretion; and Franchisor may but shall not be obligated to prove in respect of the Claimsassigned as a debt owing to it by Franchisee, and Franchisor shall be entitled to receive all amountspayable in respect of the Claims, such amounts to be applied on such part of parts of the moniesperiodically payable on account of the Obligations as Franchisor shall in its absolute discretion see fituntil all of the Obligations shall have been paid in full and thereafter Guarantor shall be entitled to thebalance, if any, of such amounts; all of which Franchisor may do without in any way affecting, relieving,limiting or lessening Guarantor’s liability under this Guaranty. Guarantor acknowledges and agrees thatit shall not have any rights of subrogation or indemnification unless it pays the Obligations in full.Guarantor shall not prove a claim in the bankruptcy of Franchisee unless and until the Obligations arepaid in full. Franchisor shall have no duty, obligation or liability as a result of the assignment of theClaims to Franchisor to protect, preserve or ensure that the Claims do not become prescribed by statute orotherwise invalidated or rendered unenforceable.8. Currency. All references to money in this Guaranty, unless otherwise specified, shall bein U.S. Dollars, and all amounts payable under this Guaranty shall be paid in U.S. Dollars or such othercurrency as we direct (collectively, “Original Currency”).9. Taxes. If required to pay an Obligation pursuant to this Guaranty, Guarantor shall payeach such Obligation without deduction of any kind for any present or future withholding, sales, use,excise, consumption, VAT and other similar taxes or duties, levies, fees, assessments or charges ofwhatsoever nature, including but not limited to goods and services taxes (collectively, “Taxes”), exceptfor any taxes in the nature of income tax imposed on measurement of net income with respect to theMonthly Royalty Fees. If Guarantor is required to deduct or withhold Taxes (excluding income tax asdescribed above), Guarantor shall pay such additional amounts as may be necessary to ensure that the netamount received by Franchisor after such deduction or withholding is equal to the full amount Franchisorwould have received if such Taxes had not been deducted.10. Judgment Currency. If, for purposes of obtaining judgment in any court, it is necessaryto convert a sum due to Franchisor under this Guaranty in Original Currency into another currency(“Other Currency”), the parties agree that, to the extent they may effectively do so, the rate of exchange{000011-003929 00193817.DOC; 1} 5Canada – June 2012


EXHIBIT Dshall be that at which Franchisor could purchase the Original Currency with the Other Currency inaccordance with normal banking procedures on the Business Day before the date on which final judgmentis paid or satisfied. Notwithstanding any judgment in any Other Currency, the obligations of Guarantor inrespect of any sum due from Guarantor to Franchisor in the Original Currency shall be discharged only tothe extent that on the Business Day after receipt by Franchisor of any sum adjudged to be so due in suchOther Currency. Franchisor may, in accordance with normal banking procedure, purchase the OriginalCurrency with such Other Currency. If the amount of the Original Currency so purchased is less than thesum originally due to Franchisor in the Original Currency, Guarantor shall, as a separate obligation andnotwithstanding any such judgment, indemnify Franchisor against such loss. If the amount of theOriginal Currency so purchased exceeds the sum originally due to Licensor in the Original Currency,Franchisor shall remit such excess to Guarantor.11. Governing Law. This Guaranty shall be governed by and construed in accordance withthe laws of the Province in which the Hotel is located and the laws of Canada applicable therein.12. Jurisdiction and Venue. The parties agree that any action related to this Guaranty shallbe brought in any court of competent jurisdiction in the Province where the Hotel is located. Guarantorconsents to personal jurisdiction and venue in each of these jurisdictions and waives and agrees not toassert, move or otherwise claim that the venue in any of these jurisdictions is for any reason improper,inconvenient, prejudicial or otherwise inappropriate.13. Choice of Language. The parties confirm that it is their wish that this Guaranty, as wellas any other documents relating to this Guaranty, including notices, schedules and authorizations, havebeen and shall be drawn up in the English language only. Les signataires conferment leur volonté que laprésente convention, de meme que tous les documents s’y rattachant, y compris out avis, annexe etautorisation, soient rédigés en anglais seulement.14. WAIVER OF JURY TRIAL. TO THE EXTENT ANY LITIGATION INVOLVINGTHIS GUARANTY OR ANY ASPECT OF THE RELATIONSHIP AMONG GUARANTOR,FRANCHISEE AND FRANCHISOR, OR BETWEEN OR AMONG ANY OF FRANCHISEE ORGUARANTOR’S OWNERS, AFFILIATES, OFFICERS, EMPLOYEE OR AGENTS, (EVEN IFOTHER PARTIES OR OTHER CLAIMS ARE INCLUDED IN SUCH LITIGATION), GUARANTORWAIVES GUARANTOR’S RIGHT TO A TRIAL BY JURY. THIS WAIVER WILL APPLY TO ALLCAUSES OF ACTION THAT ARE OR MIGHT BE INCLUDED IN SUCH ACTION, INCLUDINGCLAIMS RELATED TO THE INTERPRETATION OR ENFORCEMENT OF THIS GUARANTY,ALLEGATIONS OF PROVINCIAL OR CANADIAN STATUTORY VIOLATIONS, FRAUD,MISREPRESENTATION, OR SIMILAR CAUSES OF ACTION, AND IN CONNECTION WITH ANYLEGAL ACTION INITIATED FOR THE RECOVERY OF DAMAGES BETWEEN OR AMONGGUARANTOR, FRANCHISEE AND FRANCHISOR, OR BETWEEN OR AMONG ANY OFFRANCHISEE OR GUARANTOR’S OWNERS, AFFILIATES, OFFICERS, DIRECTORS,EMPLOYEES OR AGENTS.15. FULL KNOWLEDGE. GUARANTOR ACKNOWLEDGES THAT GUARANTORWAS GIVEN THE OPPORTUNITY TO REVIEW THE FRANCHISE AGREEMENT, INCLUDINGTHE REMEDIES THAT FRANCHISOR MAY PURSUE AGAINST FRANCHISEE IF FRANCHISEEDEFAULTS UNDER THE FRANCHISE AGREEMENT, AND TO REVIEW FRANCHISEE’SFINANCIAL CONDITION AND ABILITY TO PERFORM UNDER THE FRANCHISEAGREEMENT. GUARANTOR ACKNOWLEDGES THAT GUARANTOR IS NOT RELYING ONFRANCHISOR WITH RESPECT TO THE TRANSACTIONS UNDER OR RELATED TO THEFRANCHISE AGREEMENT OR THIS GUARANTY, AND THAT FRANCHISOR HAS NO DUTYTO DISCLOSE TO GUARANTOR ANY INFORMATION PERTAINING TO FRANCHISEE.GUARANTOR ACKNOWLEDGES THAT GUARANTOR WAS GIVEN THE OPPORTUNITY TO{000011-003929 00193817.DOC; 1} 6Canada – June 2012


EXHIBIT DREAD THIS GUARANTY AND TO REVIEW IT WITH AN ATTORNEY OF GUARANTOR’SCHOICE BEFORE SIGNING. GUARANTOR ACKNOWLEDGES HAVING READ ANDUNDERSTOOD THE MEANING AND EFFECT OF THIS DOCUMENT BEFORE SIGNING IT.IN WITNESS WHEREOF, Guarantor has executed this Guaranty which has an effective date as ofthe date first written above.GUARANTOR:[______________________,a _____________________]By:Printed Name:Title:GUARANTOR:By:Printed Name:As:An Individual{000011-003929 00193817.DOC; 1} 7Canada – June 2012


EXHIBIT D[ADD THE FOLLOWING NOTARY BLOCK AS A SEPARATE PAGE ONLY IF INDIVIDUAL(NOT CORPORATE) GUARANTOR AND GUARANTOR IS LOCATED IN ALBERTA:]I HEREBY CERTIFY THAT:Guarantees Acknowledgment Act(Section 3)CERTIFICATE OF NOTARY PUBLIC1. ____________________ of _________________________ in the Province of Alberta, theguarantor in the Guaranty Agreement dated _________, made in favor of ________________________,to which this certificate is attached or noted on, appeared in person before me and acknowledged thathe/she had executed the Guaranty Agreement.2. I satisfied myself by examination of him/her that he/she is aware of the contents of the GuarantyAgreement and understands it.GIVEN under my hand and seal of office at _________________________ on _____________________.(SEAL)A Notary Public in and for the Province of:(Printed Name of Notary Public)I am the person named in this certificate.STATEMENT OF GUARANTOR_______________________, individually{000011-003929 00193817.DOC; 1} 8Canada – June 2012


EXHIBIT E


EXHIBIT EHILTON GARDEN INNLIST OF FRANCHISESAs of December 31, 2011, <strong>franchise</strong>d hotels were in operation at the following locations inCanada:Goldencare Holdings, LtdCalgary-Airport, Alberta, Canada2335 Pegasus Road, N.E.Calgary, T2E 8C3403-717-1999Singhmar Development, Inc.Edmonton International Airport, Alberta,8208 36th StreetLeduc, T9E 0H7780-612-2350Springfield Hotels (Halifax) IncHalifax Airport, Nova Scotia, Canada200 Pratt & Whitney DriveEnfield, B2T 0A2902-873-14001507952 Ontario, Inc.Kitchener/Cambridge, Ontario, Canada746 Old Hespeler RoadCambridge, N3H 5L8519-620-8936IHG-Harilela Hotels, LtdMontreal Airport, Quebec, Canada7880 Cote-De-LiesseMontreal, H4T 1E7514-788-51209170-4767 Quebec Inc.Montreal Centre-ville, Quebec, Canada380 Sherbrooke St. WestMontreal, H3A 0B1514-840-0010SMJR Holdings, Ltd.Niagara-on-the-Lake, Ontario, Canada500 York RoadNiagara-on-the-Lake, L0S 1J0905-984-4200Bona Building & Management Company, LTDOttawa Airport, Ontario, Canada2400 Alert RoadOttawa, K1V 1S1613-288-9001101015943 Saskatchewan LtdSaskatoon Downtown, SK, Canada90-22nd Street ESaskatoon, S7K 3X6306-244-23111719187 Ontario Inc.Toronto Airport West/Mississauga, Ontari1870 Matheson BlvdMississauga, L4W 0B3905-361-6300Silver Hotels (YYZ) Inc.Toronto Airport, Ontario, Canada3311 Caroga DriveMississauga, L4V 1A3905-678-004192 Peter Street Inc.Toronto Downtown, Ontario, Canada92 Peter StreetToronto, M5V 2G5416-593-9200Alfa Hoteliers Inc.Toronto/Ajax, Ontario, Canada500 Beck CrescentAjax, L1Z 1C9905-686-9400Balu Holdings Inc.Toronto/Brampton, ON2648 Steeles Avenue EastBrampton, L6S6J9905-595-5151InnVest Hotels LPToronto/Burlington, Ontario, Canada985 Syscon RoadBurlington, L7L 5S3905-631-70001293446 Ontario Inc.Toronto/City Centre, Ontario, Canada200 Dundas Street EastToronto, M5A 4R6416-362-7700{000011-999987 00193225.DOCX; 1} 1


EXHIBIT E1392275 Ontario, Inc.Toronto/Markham, Ontario, Canada300 Commerce Valley Dr. EastThornhill, L3T 7X3905-709-8008Royal Equator, Inc.Toronto/Mississauga, Ontario, Canada100 Traders BoulevardMississauga, L4Z 2H7905-890-91101406284 Ontario Inc.Toronto/Vaughan, Ontario, Canada3201 Highway 7Vaughan, L4K 5Z7905-660-4700Platinum Investments LtdWest Edmonton, Alberta, Canada17610 Stony Plain RoadEdmonton, T5S 1A2780-443-2233Marquee Hotels, Oakville Inc. (fka MarqueeHotels LTD)Toronto/Oakville, Ontario, Canada2774 South Sheridan WayOakville, L6J 7T4905-829-1145{000011-999987 00193225.DOCX; 1} 2


EXHIBIT EHILTON GARDEN INNLIST OF FRANCHISESAs of December 31, 2011, <strong>franchise</strong>d hotels were in operation at the following locations in theUnited States:ALABAMAApple Seven Services Southeast, L.P.Auburn/Opelika, AL2555 <strong>Hilton</strong> Garden DriveAuburn, AL 36830334-502-3500Stonegate HG, LLCBirmingham SE/Liberty Park, AL2090 Urban Center ParkwayBirmingham, AL 35242205-503-5220Hanuman, LLCBirmingham/Lakeshore Drive, AL520 Wildwood Circle Drive NorthBirmingham, AL 35209205-314-0274Trussville Development LLCBirmingham/Trussville, AL3230 Edwards Lake ParkwayBirmingham, AL 35235205-655-5222Apple Nine Hospitality Management, Inc.Dothan, AL171 Hospitality LaneDothan, AL 36303334-671-7676Huntsville Hotel Partners, LLCHuntsville South/Redstone Arsenal, AL301 Boulevard South SWHuntsville, AL 35802256-881-4170Apple Seven Services Southeast, L.P.Huntsville/Space Center, AL4801 Governors House DriveHuntsville, AL 35805256-430-1778Budget Inn of Daphne, Inc.Mobile East Bay/Daphne, AL29546 North Main StreetDaphne, AL 36526251-625-0020Image Mobile Hotels, IncMobile West I-65/Airport Blvd., AL828 W. I-65 Service Road SouthMobile, AL 36609251-544-6000Apple Seven Services Southeast, L.P.Montgomery East, AL1600 Interstate Park DriveMontgomery, AL 36109334-272-2225CRR Hospitality, LLCOrange Beach, AL23092 Perdido Beach BoulevardOrange Beach, AL 36561251-974-1600Ascent Hospitality, L.L.C.Oxford/Anniston, AL280 Colonial DriveOxford, AL 36203256-831-0083Gopinath, LLCTuscaloosa, AL800 Hollywood Blvd.Tuscaloosa, AL 35405205-722-0360ALASKAApple Six Services Anchorage I, LLCAnchorage, AK4555 Union Square DriveAnchorage, AK 99503907-729-7000ARIZONAHAN CorporationFlagstaff, AZ350 West Forest Meadows St.Flagstaff, AZ 86001928-226-8888{000011-999987 00193225.DOCX; 1} 3


EXHIBIT EGateway Hotel LLCPhoenix Airport North, AZ3838 East Van Buren StreetPhoenix, AZ 85008602-306-2323Monterey Bay Hospitality, LLCPhoenix Airport, AZ3422 E. Elwood StPhoenix, AZ 85040-1626602-470-0500Pinnacle Campus Hotel, LLCPhoenix North/Happy Valley, AZ1940 West Pinnacle Peak RoadPhoenix, AZ 85027623-434-5556D.H. Ventures, LLCPhoenix/Avondale, AZ11460 West <strong>Hilton</strong> WayAvondale, AZ 85323623-882-3351Pacific Hospitality Trust/Phoenix Hotel, LLCPhoenix/Midtown, AZ4000 N. Central AvenuePhoenix, AZ 85012602-279-9811Apple Ten Services Scottsdale, Inc.Scottsdale North/Perimeter Center, AZ8550 East Princess DriveScottsdale, AZ 85255-5469480-515-4944CSM Scottsdale, LLCScottsdale Old Town, AZ7324 East Indian School RoadScottsdale, AZ 85251480-481-0400Apple Nine Hospitality Management, Inc.Tucson Airport, AZ6575 South Country Club RoadTucson, AZ 85706520-741-0505S2 Yuma Hotel Lessee LLCYuma/Pivot Point, AZ310 N Madison AveYuma, AZ 85364928-783-1500ARKANSASVishwakarta, LLCBentonville, AR2204 S.E. Walton BlvdBentonville, AR 72712479-464-7300Allied Lodging, Inc.Conway, AR805 Amity RoadConway, AR 72032501-329-1444NE Arkansas Hospitality, LLCJonesboro, AR2840 South Caraway RoadJonesboro, AR 72401870-931 7727McCain Lodging Inc.North Little Rock, AR4100 Glover LaneNorth Little Rock, AR 72117501-945-7444CALIFORNIAGarden Grove Lodging, LLCAnaheim/Garden Grove, CA11777 Harbor BlvdGarden Grove, CA 92840714-703-9100Apple Six Hospitality Management, Inc.Arcadia/Pasadena Area, CA199 North Second AvenueArcadia, CA 91006626-574-6900Apple Six Hospitality Management, Inc.Bakersfield, CA3625 Marriott DriveBakersfield, CA 93308661-716-1000Mian Horizon Financial Corp.Calabasas, CA24150 Park SorrentoCalabasas, CA 91302818-591-2300{000011-999987 00193225.DOCX; 1} 4


EXHIBIT EWave Crest Resorts III, LLCCarlsbad Beach, CA6450 Carlsbad BlvdCarlsbad, CA 92011760-476-0800Fresno Lodging, LLCClovis, CA520 West Shaw AveClovis, CA 93612559-299-2203Cupertino Hospitality Associates, LLCCupertino, CA10741 North Wolfe RoadCupertino, CA 95014408-777-8787Gateway Hotel Group, L.L.C.Fairfield, CA2200 Gateway CourtFairfield, CA 94533707-426-6900Apple Six Hospitality Management, Inc.Folsom, CA221 Iron Point RoadFolsom, CA 95630916-353-1717Sierra Hotel Group, LLCFontana, CA10543 Sierra AvenueFontana, CA 92337909-822-7300Paragon, LLCGilroy, CA6070 Monterey RoadGilroy, CA 95020408-840-7000Apple Six Hospitality Management, Inc.Irvine East/Lake Forest, CA27082 Towne Center DriveFoothill Ranch, CA 92610949-859-4000Diva Hospitality Group, IncLivermore, CA2801 Constitution DriveLivermore, CA 94550925-292-2000Hotel Adventures LLCLos Angeles Montebello, CA801 N. Via San ClementeMontebello, CA 90640323-724-5900RB Monterey LLCMonterey, CA1000 Aguajito RoadMonterey, CA 93940831-373-6141Camino Real Group, LLCMountain View, CA840 E. El Camino RealMountain View, CA 94040650-964-1700Reneson Napa LLCNapa, CA3585 Solano AvenueNapa, CA 94558707-252-0444Lewelling Hotels, Inc.Oakland/San Leandro, CA510 Lewelling BoulevardSan Leandro, CA 94579510-346-5533Heritage Inn of Rancho Cucamonga, IncOntario/Rancho Cucamonga, CA11481 Mission Vista DriveRancho Cucamonga, CA 91730909-481-1800Wyche Oak Park Apartments, Inc.Oxnard/Camarillo, CA2000 Solar DriveOxnard, CA 93036805-983-8600HAS Holdings, LLCPalm Springs/Rancho Mirage, CA71-700 Highway 111Rancho Mirage, CA 92270760-776-9700HilVentures, L.P.Palmdale, CA1309 W. Rancho Vista BlvdPalmdale, CA 93551661-998-2000{000011-999987 00193225.DOCX; 1} 5


EXHIBIT EWin-River Hotel CorporationRedding, CA5050 Bechelli LaneRedding, CA 96002530-226-5111Apple Six Hospitality Management, Inc.Roseville, CA1951 Taylor RoadRoseville, CA 95661916-773-7171Apple Eight Hospitality Management, Inc.Sacramento-South/Natomas, CA2540 Venture Oaks WaySacramento, CA 95833-3200916-568-5400Geweke VI, LPSacramento/Elk Grove, CA9241 Laguna Springs DriveElk Grove, CA 95758916-691-1900Ashika, LLCSan Bernardino, CA1755 S Waterman AveSan Bernardino, CA 92408909-806-4040Torrey Suites L.P.San Diego/Del Mar, CA3939 Ocean Bluff AveSan Diego, CA 92130858-720-9500Apple Seven Hospitality Management, Inc.San Diego/Rancho Bernardo, CA17240 Bernardo Center DriveSan Diego, CA 92128858-676-1660Apple Six Hospitality Management, Inc.San Francisco-Airport North, CA670 Gateway BlvdSouth San Francisco, CA 94080650-872-1515765 Airport Boulevard, LPSan Francisco-Airport/Burlingame, CA765 Airport Blvd.Burlingame, CA 94010650-347-7800APF Emeryville Leaseco Inc.San Francisco/Oakland Bay Bridge, CA1800 Powell StreetEmeryville, CA 94608510-658-9300Apple Six Hospitality Management, Inc.San Jose/Milpitas, CA30 Ranch DriveMilpitas, CA 95035408-719-1313K Partners Pismo Beach, LPSan Luis Obispo/Pismo Beach, CA601 James WayPismo Beach, CA 93449805-773-6020BridgePointe Hotel Group, LLCSan Mateo, CA2000 Bridgepointe CircleSan Mateo, CA 94404650-522-9000417 Aviation Blvd., LLCSonoma County Airport, CA417 Aviation BlvdSanta Rosa, CA 95403707-545-0444MLQ MB Hotels 2011, L.L.C.Valencia at Six Flags, CA27710 The Old RoadValencia, CA 91355-1053661-254-8800JSAK Victorville Partnership, LPVictorville, CA12603 Mariposa RoadVictorville, CA 92395760-952-1200COLORADOPowers Inn, LLCColorado Springs Airport, CO2035 Aerotech DriveColorado Springs, CO 80916719-622-0300IA Urban Hotels Colorado Springs TRS, L.L.C.Colorado Springs, CO1810 Briargate ParkwayColorado Springs, CO 80920719-598-6866{000011-999987 00193225.DOCX; 1} 6


EXHIBIT EApple Ten Hospitality Management, Inc.Denver Downtown, CO1400 Welton StreetDenver, CO 80202303-603-8000RBK Denver Tech LLCDenver Tech Center, CO7675 East Union Ave.Denver, CO 80237303-770-4200Gateway Hotel, LLCDenver-Airport, CO16475 East 40th CircleAurora, CO 80011303-371-9393CPI-Sage Hotels Lessee, LLCDenver-South/Meridian, CO9290 Meridian BoulevardEnglewood, CO 80112303-824-1550Cherry Creek Lodging, LLCDenver/Cherry Creek, CO600 S. Colorado Blvd.Denver, CO 80246303-754-9800Apple Seven Hospitality Management, Inc.Denver/Highlands Ranch, CO1050 Plaza DriveHighlands Ranch, CO 80126303-683-4100Summit Hotel TRS 032, LLCFort Collins, CO2821 East Harmony RoadFort Collins, CO 80528970-225-2900CONNECTICUTKF (Danbury), LLCDanbury, CT119 Mill Plain RoadDanbury, CT 06811203-205-2000Barclay Hospitality Services, Inc.Hartford North/Bradley Intl Arpt, CT555 Corporate DriveWindsor, CT 06095860-688-6400HERSHA PRA TRS, Inc.Hartford South/Glastonbury, CT85 Glastonbury BoulevardGlastonbury, CT 06033860-659-1025MCRS Milford Tenant LLCMilford, CT291 Old Gate LaneMilford, CT 06460203-783-9988Groton Hospitality, LLCMystic/Groton, CT224 Gold Star HighwayGroton, CT 06340860-445-6800Widewaters New Castle Norwalk Company, LLCNorwalk, CT560 Main AvenueNorwalk, CT 06851203-523-4000Widewaters New Castle Shelton Company, LLCShelton, CT25 Old Stratford RoadShelton, CT 06484203-447-1000DISTRICT OF COLUMBIAIA Urban Hotels Washington DC Franklin TRS,L.L.C.Washington DC Downtown815 14th Street N.W.Washington, DC 20005202-783-7800Palmetto Hospitality of Washington DC, LLCWashington, DC/U.S. Capitol1225 First Street NEWashington, DC 20002202-408-4870DELAWARE44 Aasha Hospitality Associates, LLCDover, DE1706 N. DuPont HwyDover, DE 19901302-674-3784{000011-999987 00193225.DOCX; 1} 7


EXHIBIT EFLORIDABoca Lodging, LLCBoca Raton, FL8201 Congress AvenueBoca Raton, FL 33487561-988-6110Embassy Investment V, LLCDaytona Beach-Airport, FL189 Midway AvenueDaytona Beach, FL 32114386-944-4000Miramar Lodging, LLCFort Lauderdale SW/Miramar, FL14501 Hotel RoadMiramar, FL 33027954-438-7700COED-Stirling Road, LLCFort Lauderdale/Hollywood Arpt, FL180 SW 18th AvenueDania, FL 33004954-924-9204FMA Hospitality LP IFort Myers Airport/FGCU, FL16410 Corporate Commerce WayFort Myers, FL 33913239-210-7200GECMC 2006-C1 University Drive, LLCFt. Myers, FL12600 University DriveFort Myers, FL 33907239-790-3500Apple Ten Hospitality Management, Inc.Gainesville, FL4075 SW 33rd PlaceGainesville, FL 32608352-338-1466San Marco Hotel Partners, L.L.C.Jacksonville Downtown/Southbank, FL1201 Kings AvenueJacksonville, FL 32207904-396-6111Ashford TRS Pool II LLCJacksonville JTB/Deerwood Park, FL9745 Gate Parkway NorthJacksonville, FL 32246904-997-6600Embassy Investment IV, LLCJacksonville-Airport, FL13503 Ranch RoadJacksonville, FL 32218904-421-2700Akhil Hospitality, LLCJacksonville/Orange Park, FL145 Park AvenueOrange Park, FL 32073904-458-1577Sawgrass Hotel Partners, LtdJacksonville/Ponte Vedra, FL45 PGA Tour BoulevardPonte Vedra Beach, FL 32082904-280-1661Lake Mary Hotel Associates, L.P.Lake Mary, FL705 Currency CircleLake Mary, FL 32746407-531-9900Beechwood Lakeland Hotel, LLCLakeland, FL3839 Don Emerson DriveLakeland, FL 33811863-647-006636th Street Two, LLCMiami Airport West, FL3550 NW 74th AveMiami, FL 33122305-629-7701CPI-Sage Hotels Lessee, LLCOrlando at Seaworld6850 Westwood BoulevardOrlando, FL 32821407-354-1500Buffalo Orlando I, LLCOrlando International Dr. North, FL5877 American WayOrlando, FL 32819407-363-9332LAXMI Augusta National Hotel, LtdOrlando-Airport, FL7300 Augusta National DriveOrlando, FL 32822407-240-3725{000011-999987 00193225.DOCX; 1} 8


EXHIBIT EAvista Properties VII, Inc.Orlando-East UCF, FL1959 N. Alafaya TrailOrlando, FL 32826407-992-5000MPK Investments, Inc.Orlando/Lake Buena Vista, FL11400 Marbella Palm Ct.Orlando, FL 32836407-239-9550Gardens Pointe Development LLCPalm Beach Gardens, FL3505 Kyoto Gardens DrivePalm Beach Gardens, FL 33410561-6945833Palm Coast Investors of Duluth, LLCPalm Coast/Town Center, FL55 Town Center BoulevardPalm Coast, FL 32164386-586-2463Panama City Hospitality Group, LLCPanama City, FL1101 US Highway 231Panama City, FL 32405850-392-1093Cobbletel, LLCPensacola Airport/Medical Center1144 Airport BoulevardPensacola, FL 32504850-479-8900PSL Hotel Investors, LLCPort St. Lucie/PGA Village, FL8540 Commerce Centre DrivePort Saint Lucie, FL 34986772-871-6850THI IV Sarasota SHGI Lessee, LLCSarasota-Bradenton Airport, FL8270 N Tamiami TrailSarasota, FL 34243941-552-1100Embassy Investments - St Augustine Beach LLCST. AUGUSTINE BEACH, FL401 A1A Beach BoulevardSaint Augustine, FL 32080904-471-5559Apple Eight Hospitality Management, Inc.TALLAHASSEE CENTRAL, FL1330 Blairstone RoadTallahassee, FL 32301850-893-8300Apple Six Hospitality Management, Inc.Tallahassee, FL3333 Thomasville RoadTallahassee, FL 32308850-385-3553MHG of Tampa-Westshore, Florida #3, LLCTampa Airport/Westshore, FL5312 Avion Park DriveTampa, FL 33607813-289-2700S.A.I.L. Hotel Properties, LLCTAMPA NORTHWEST/OLDSMAR, FL4052 Tampa RoadOldsmar, FL 34677813-891-9990GI Tampa Opco, Inc.Tampa-East/Brandon, FL10309 Highland Manor DriveTampa, FL 33610813-626-6700JPMCC 2006-LDP6 Temple Terrace, LLCTAMPA-NORTH, FL13305 Tampa Oaks BlvdTemple Terrace, FL 33637813-342-5000IA Orchard Hotels Tampa TRS, L.L.C.Tampa-Ybor Historic District, FL1700 East 9th AvenueTampa, FL 33605813-769-9267Crescent Park Hotel, LLCTampa/Riverview/Brandon4328 Garden Vista DriveRiverview, FL 33578813-626-6610RLJ III - HG West Palm Beach Airport Lessee,LLCWest Palm Beach Airport, FL1611 Worthington RoadWest Palm Beach, FL 33409561-472-5956{000011-999987 00193225.DOCX; 1} 9


EXHIBIT EGEORGIAAlbany Holdings, LLCAlbany, GA101 S Front StreetAlbany, GA 31701229-888-1590Classic City Hotel CompanyAthens Downtown, GA390 East Washington StreetAthens, GA 30601706-353-6800Airport Developments, LLCAtlanta Airport North, GA3437 Bobby Brown ParkwayEast Point, GA 30344404-477-6600Millennium Atlanta Airport Hotel, LLCAtlanta Airport/Millennium Center, GA2301 Sullivan RoadCollege Park, GA 30337404-766-0303Legacy Pavilion, LLCAtlanta Downtown, GA275 Baker StreetAtlanta, GA 30313404-577-2001NDR Enterprises at Stonecrest, LLCAtlanta East/Stonecrest, GA7890 Mall Ring RoadLithonia, GA 30038678-526-1000Barclay Hospitality Services, Inc.Atlanta North/Alpharetta, GA4025 Windward PlazaAlpharetta, GA 30005770-360-7766Vision Atlanta Kennesaw, LLCAtlanta NW/Kennesaw Town Center, GA895 Cobb Place BoulevardKennesaw, GA 30144678-322-1140Garden Hospitality VI, LLLPAtlanta NW/Wildwood, GA3045 Windy Hill RoadAtlanta, GA 30339770-953-8850Shree Vinayak, LLCAtlanta South/McDonough, GA95 Highway 81 WestMcDonough, GA 30253678-827-7200Deep Hospitality, LLCAtlanta West/Lithia Springs, GA110 Interstate West ParkwayLithia Springs, GA 30122770-949-8980Summit Hotel TRS 096, LLCAtlanta-Gwinnett/Sugar Loaf, GA2040 Sugarloaf CircleDuluth, GA 30097770-495-7600Garden Hospitality IIIAtlanta-North/Johns Creek, GA11695 Medlock Bridge RoadJohns Creek, GA 30097770-476-1966Garden Hospitality V, L. P.Atlanta-Northpoint, GA10975 Georgia LaneAlpharetta, GA 30022678-566-3900CPI-Sage Hotels Lessee, LLCAtlanta-Perimeter Center, GA1501 Lake Hearn DriveAtlanta, GA 30319404-459-0500Apsilon Management - Peachtree City LLCAtlanta/Peachtree City, GA2010 North Commerce DrivePeachtree City, GA 30269678-827-8400Stevens Creek Hospitality, Inc.Augusta, GA1065 Stevens Creek RoadAugusta, GA 30907706-739-9990Cartersville Paradise Group, Inc.Cartersville, GA24 Liberty DriveCartersville, GA 30121770-382-9787{000011-999987 00193225.DOCX; 1} 10


EXHIBIT ECascade Hotels, LLCColumbus, GA1500 Bradley Lakes BoulevardColumbus, GA 31904706-660-1000Empire Lodging Investment Group, Inc.Gainesville, GA1735 Browns Bridge RoadGainesville, GA 30501770-532-3396Apple Seven Services Southeast, L.P.Macon/Mercer University, GA1220 Stadium DriveMacon, GA 31204478-741-5527NP Savannah Ventures II, LLCSavannah Historic District, GA321 West Bay StreetSavannah, GA 31401912-721-5000NP Savannah Midtown, LLCSavannah Midtown, GA5711 Abercorn StreetSavannah, GA 31405912-652-9300Apple Eight Services Savannah, Inc.Savannah/Airport, GA80 Clyde E. Martin DriveSavannah, GA 31408912-964-5550Hilgard, LLCTifton, GA201 Boo DriveTifton, GA 31793229-382-8484A & M Hospitalities, L.L.C.Valdosta, GA1702 Gornto DriveValdosta, GA 31601229-219-1011Legendary Hospitality, L.L.C.Warner Robins, GA207 North Willie Lee PkwyWarner Robins, GA 31093478-971-1550IDAHOGlen & Peggy Black Family , LPBoise Spectrum, ID7699 West Spectrum StreetBoise, ID 83709208-376-1000Eagle River Hotel, LLCBoise/Eagle, ID145 E. Riverside DriveEagle, ID 83616208-938-9600B & T HOTELS II, LLCIdaho Falls, ID700 Lindsay BlvdIdaho Falls, ID 83402208-522-9500GI-Twin Falls, LLCTwin Falls, ID1741 Harrison Street NorthTwin Falls, ID 83301208-733-8500ILLINOISAddison Hotels L.L.C.Addison, IL551 North Swift RoadAddison, IL 60101630-691-0500Illini Hospitality LLCChampaign/Urbana, IL1501 S. Neil StreetChampaign, IL 61820217-352-9970HFP Hotel Owner I, LLCChicago Downtown/Magnificent Mile, IL10 E. Grand AvenueChicago, IL 60611312-595-0000Barclay Hospitality Services, Inc.Chicago North Shore/Evanston1818 Maple AvenueEvanston, IL 60201847-475-6400{000011-999987 00193225.DOCX; 1} 11


EXHIBIT EApple Ten Services OHare, Inc.Chicago O'Hare Airport, IL2930 South River RoadDes Plaines, IL 60018847-296-8900RLJ II-HG Midway Lessee, LLCChicago/Midway Airport, IL6530 S. Cicero AvenueBedford Park, IL 60638708-496-2700Tinley Inn, LLCChicago/Tinley Park, IL18335 LaGrange RdTinley Park, IL 60487708-429-2266Charles F. KellerEffingham, IL1301 Avenue of Mid AmericaEffingham, IL 62401217-540-7777Apple Ten Hospitality Management, Inc.Hoffman Estates, IL2425 Barrington RoadHoffman Estates, IL 60195847-277-7889Riverstone Note I, LLCKankakee, IL455 Riverstone ParkwayKankakee, IL 60901815-932-4444Apple Nine Hospitality Management, Inc.Lake Forest/Mettawa, IL26225 North River Woods BoulevardLake Forest, IL 60045847-735-8374Apple Nine Hospitality Management, Inc.Naperville/Warrenville, IL28351 Dodge DriveWarrenville, IL 60555630-393-3223Rockford Lodging Investors II, LLCRockford, IL7675 Walton StreetRockford, IL 61108815-229-3322Apple Nine Hospitality Management, Inc.Schaumburg, IL1191 Woodfield RoadSchaumburg, IL 60173847-524-0455Tres Amigos Properties, LLCSpringfield, IL3100 S. Dirksen ParkwaySpringfield, IL 62703217-529-7171St. Charles Hotel, LLCSt. Charles, IL4070 East Main StreetSaint Charles, IL 60174630-584-0700D & D Lodging, L.L.C.St. Louis Shiloh/O'Fallon, IL360 Regency Park DriveO'Fallon, IL 62269618-624-4499INDIANARLJ II - HG Bloomington Lessee, LLCBloomington, IN245 North College AvenueBloomington, IN 47403812-331-1335Chesterton Gardens, Limted PartnershipChesterton, IN501 Gateway BoulevardChesterton, IN 46304219-983-9500J Enterprises Inn of Edinburgh, LLCColumbus/Edinburgh, IN12210 N Executive DrEdinburgh, IN 46124812-526-8600Jai Shree Krishna, LLCElkhart, IN3401 Plaza CourtElkhart, IN 46514574-970-4444Encore Hotel Partners I of Evansville, LLCEvansville, IN220 Eagle Crest DriveEvansville, IN 47715812-476-4000{000011-999987 00193225.DOCX; 1} 12


EXHIBIT ECoventry Hospitality, LLCFort Wayne, IN8615 US 24 WestFort Wayne, IN 46804260-435-1777Reagan Express Hotel Partners, LLCIndianapolis Airport, IN8910 Hatfield Dr.Indianapolis, IN 46231317-856-9100First IND, LLCIndianapolis Downtown, IN10 East Market StreetIndianapolis, IN 46204317-955-9700Hamilton Hotel Partners, LLCIndianapolis Northeast/Fishers, IN9785 North by Northeast BlvdFishers, IN 46037317-577-5900Choice Inn of Claybrooke Commons, LLCIndianapolis South/Greenwood, IN5255 Noggle WayIndianapolis, IN 46237317-888-4814Meridian Hotel Partners, LLCIndianapolis/Carmel, IN13090 Pennsylvania StreetCarmel, IN 46032317-581-9400Intech Hotel Partners, LLCIndianapolis/Northwest, IN6930 Intech BlvdIndianapolis, IN 46278317-288-6060Apple Ten Hospitality Management, Inc.Merrillville, IN7775 Mississippi StMerrillville, IN 46410219-769-7100The Inn at Saint Mary's Partners, LPSouth Bend, IN53995 Indiana State Route 933South Bend, IN 46637574-232-7700Terre Haute Hotel Partners, LLCTerre Haute, IN750 Wabash AvenueTerre Haute, IN 47807812-234-8900Wabash Landing Hotel Associates, LLCWest Lafayette Wabash Landing, IN356 East State StreetWest Lafayette, IN 47906765-743-2100IOWACyclone Holdings, LLCAmes, IA1325 Dickinson AveAmes, IA 50014515-233-8000Orchestrate Management Associates II, LLCDes Moines/Urbandale, IA8600 Northpark DriveJohnston, IA 50131515-270-8890Dubuque Casino Hotel, LLCDubuque Downtown, IA1801 Greyhound Park DriveDubuque, IA 52001563-585-520023rd Street Hotel Associates, LLCOmaha East/Council Bluffs, IA2702 Mid America DriveCouncil Bluffs, IA 51501712-309-9000MLRH, LLCSioux City Riverfront, IA1132 Larsen Park RoadSioux City, IA 51103712-255-4200Great Plains Lodging VI, LLCWest Des Moines, IA205 South 64th StreetWest Des Moines, IA 50266515-223-0571{000011-999987 00193225.DOCX; 1} 13


EXHIBIT EKANSASKCK Hotel Group, LLCKansas City/Kansas, KS520 Minnesota AvenueKansas City, KS 66101913-342-7900HCW-Manhattan, LLCManhattan, KS410 South 3rd StreetManhattan, KS 66502785-532-9116FCH Overland Park, LLCOVERLAND PARK, KS5800 College BoulevardOverland Park, KS 66211913-345-2661RB Wichita LLCWICHITA, KS2041 North Bradley Fair ParkwayWichita, KS 67206316-219-4444KENTUCKYBG Lodging, LLCBowling Green, KY1020 Wilkinson TraceBowling Green, KY 42103270-781-6778FCLC Lexington, LLCLexington, KY1973 Plaudit PlaceLexington, KY 40509859-543-8300Gleneagles Hotel Company, LLCLexington/Georgetown, KY110 Grandstand DriveGeorgetown, KY 40324502-863-0099Central Avenue Hotel Associates, LLCLouisville Airport, KY2735 Crittenden DriveLouisville, KY 40209502-637-2424W2007 EQI Louisville Partnership, L.P.Louisville-East, KY1530 Alliant AvenueLouisville, KY 40299502-297-8066Fenley HG, LLCLouisville/Northeast, KY9850 Park Plaza AvenueLouisville, KY 40241502-423-0018LOUISIANAFWH Baton Rouge, LLCBaton Rouge Airport, LA3330 Harding BoulevardBaton Rouge, LA 70807225-357-6177Advance Hotel Investments, L.L.C.Covington/Mandeville, LA350 Holiday Square BoulevardCovington, LA 70433985-327-7118Apple Nine Hospitality Management, Inc.Lafayette/Cajundome, LA2350 West Congress StreetLafayette, LA 70506337-291-1977RLJ III - HG New Orleans Convention CenterLessee, LLCNew Orleans Convention Center, LA1001 S. Peters StreetNew Orleans, LA 70130504-525-0044EFL Hotel Operating Company, LLCNew Orleans French Qtr/Ctl Bus Dist, LA821 Gravier StreetNew Orleans, LA 70130504-324-6000Williams Kenner Hotel Associates, LLCNew Orleans-Airport, LA4535 Williams BoulevardKenner, LA 70065504-712-0504Prince Preferred Hotels Shreveport LLCShreveport, LA5971 Financial PlazaShreveport, LA 71129318-686-0148{000011-999987 00193225.DOCX; 1} 14


EXHIBIT EApple Nine Hospitality Management, Inc.West Monroe, LA400 Mane StreetWest Monroe, LA 71291318-398-0653MAINERiverWatch, LLCAuburn Riverwatch, ME14 Great Falls PlazaAuburn, ME 04210207-784-4433Dublin 5, LLCBangor, ME250 Haskell RoadBangor, ME 04401207-262-0099Dover Properties, LLCFreeport Downtown, ME5 Park StreetFreeport, ME 04032207-865-1433Olympia Equity Investors V, LLCPortland Downtown Waterfront, ME65 Commercial StreetPortland, ME 04101207-780-0780Widewaters New Castle Portland Company, LLCPortland-Airport, ME145 Jetport BoulevardPortland, ME 04102207-828-1117MARYLANDNitin Patel, Pankaj Patel, Sandip Patel, JaydipPaAberdeen, MD1050 Beards Hill RoadAberdeen, MD 21001410-272-1777Apple Eight Hospitality Management, Inc.Annapolis, MD305 Harry S. Truman ParkwayAnnapolis, MD 21401410-266-9006Harbor East Parcel B-Hotel, LLCBaltimore Inner Harbor, MD625 S. President StreetBaltimore, MD 21202410-234-0065HHC TRS Baltimore LLCBaltimore Washington Airport, MD1516 Aero DriveLinthicum, MD 21090410-691-0500BPG Hotel XIII Operating Tenant, LLCBaltimore/Arundel Mills, MD7491-A New Ridge RoadHanover, MD 21076410-878-7200Tayside Properties, LLCBaltimore/White Marsh, MD5015 Campbell BoulevardBaltimore, MD 21236410-427-0600Columbia Investors Group, Inc.Columbia, MD8241 Snowden River ParkwayColumbia, MD 21045410-750-3700Frederick Hotel Partners, LLCFrederick, MD7226 Corporate CourtFrederick, MD 21703240-566-1500Kent Narrows Properties, LLCKent Island, MD3206 Main StreetGrasonville, MD 21638410-827-3877Red Run Lodging, LPOwings Mills, MD4770 Owings Mills BlvdOwings Mills, MD 21117410-654-0030Fallsgrove Hotel Associates, LLCRockville-Gaithersburg, MD14975 Shady Grove Rd.Rockville, MD 20850240-507-1800{000011-999987 00193225.DOCX; 1} 15


EXHIBIT EApple Nine Hospitality Management, Inc.Silver Spring North, MD2200 Broadbirch DriveSilver Spring, MD 20904301-622-3333Solomons Hotel Partners, LLCSolomons, MD13100 Dowell RoadDowell, MD 20629410-326-0303St. Charles Hospitality, LLCWaldorf, MD10385 O'Donnell PlaceWaldorf, MD 20603240-222-0000MD Shamin Hospitality, LLCWashington DC/Greenbelt, MD7810 Walker DriveGreenbelt, MD 20770301-474-7400Bethesda Hotel Associates, LLCWashington, DC/Bethesda, MD7301 Waverly StreetBethesda, MD 20814301-654-8111MASSACHUSETTSIA Urban Hotels Burlington TRS, L.L.C.Boston/Burlington, MA5 Wheeler RoadBurlington, MA 01803781-272-8800Capstar Waltham Lessee, LLCBoston/Waltham, MA420 Totten Pond RoadWaltham, MA 02451781-890-0100True North Hotel Group, Inc.Devens, MA59 Andrews ParkwayDevens, MA 01434978-772-0600Plymouth Hotel Investment, LLCPlymouth, MAFour Home Depot DrivePlymouth, MA 02360508-830-0200Paul C. and Peter Picknelly (to form LLC)Springfield, MA800 Hall of Fame AvenueSpringfield, MA 01105413-886-8000Fargo Management, LLCWorcester, MA35 Major Taylor BoulevardWorcester, MA 01608508-753-5700MICHIGANDetroit Airport Hotel Limited PartnershipDetroit-Metro Airport, MI31800 Smith RoadRomulus, MI 48174734-727-6000Southfield Grand Hospitality, Inc.Detroit-Southfield, MI26000 American DriveSouthfield, MI 48034248-357-1100351 Gratiot Avenue Holdings, LLCDetroit/Downtown, MI351 Gratiot AvenueDetroit, MI 48226313-967-0900Apple Nine Hospitality Management, Inc.Detroit/Novi, MI27355 Cabaret DriveNovi, MI 48377248-348-3840JPMM Hospitality, LLCPlymouth, MI14600 N. Sheldon RoadPlymouth, MI 48170734-354-0001MINNESOTAF&P Hotel Group, LLCMankato Downtown, MN20 Civic Center PlazaMankato, MN 56001507-344-1111{000011-999987 00193225.DOCX; 1} 16


EXHIBIT EFirst Global, LLCMinneapolis Downtown, MN1101 4th Avenue SouthMinneapolis, MN 55404612-339-6633HGIE, LLCMinneapolis-Eagan, MN1975 Rahncliff CourtEagan, MN 55122651-686-4605HGIB, LLCMinneapolis/Bloomington, MN5140 American Blvd WestBloomington, MN 55437952-831-1012FCH Eden Prairie, LLCMinneapolis/Eden Prairie, MN6330 Point ChaseEden Prairie, MN 55344952-995-9000Maple Grove Lodging Investors, LLCMinneapolis/Maple Grove, MN6350 Vinewood LaneMaple Grove, MN 55311763-509-9500Forstrom and Torgerson HS, LLCMinneapolis/St. Paul-Shoreview, MN1050 Gramsie RoadShoreview, MN 55126651-415-1956GAC Development LLCRochester-Downtown, MN225 South BroadwayRochester, MN 55904507-285-1234SP Hotels LLCSt. Paul City Center, MN411 Minnesota StreetSaint Paul, MN 55101651-291-8800First NFB, LLCSt. Paul/Oakdale, MN420 Inwood AvenueOakdale, MN 55128651-735-4100MISSISSIPPICPX Gulfport OPAG, LLCGulfport, MS14108 Airport RdGulfport, MS 39503228-863-4996Ramkrupa of America, Inc.Hattiesburg, MS133 Plaza DrHattiesburg, MS 39402601-261-3770King Edward Tenant LLCJackson/Downtown, MS235 West Capitol StreetJackson, MS 39201601-353-5464Mississippi Management, Inc.Jackson/Madison, MS320 New Mannsdale RoadMadison, MS 39110601-420-0442Encore/Neelam Hotel Interests, LLCJackson/Pearl, MS438 Riverwind DrivePearl, MS 39208601-933-1174MA, Inc.Memphis/Southaven, MS6671 Towne Center LoopSouthaven, MS 38671662-349-0277Queen City Properties, IncMeridian, MS109 US Highway 11 and 80Meridian, MS 39301601-485-3506Certified Hospitality CorporationStarkville, MS975 HWY 12 EastStarkville, MS 39759662-615-9664Master Hospitality Development Services, LLCTupelo, MS363 East Main StreetTupelo, MS 38804662-718-5500{000011-999987 00193225.DOCX; 1} 17


EXHIBIT EMISSOURIKCP Hospitality Inc.Columbia, MO3300 Vandiver DriveColumbia, MO 65202573-814-5464IHP Limited PartnershipIndependence, MO19677 East Jackson DriveIndependence, MO 64057816-350-3000SC Joplin 32, LLCJoplin, MO2644 East 32nd StreetJoplin, MO 64804417-206-6700O'Reilly Hospitality II, LLCSpringfield, MO4155 South Nature Center WaySpringfield, MO 65804417-875-8800NorthPark Partners Hotel, LLCSt. Louis Airport, MO4450 Evans PlaceSaint Louis, MO 63134314-521-6444Chesterfield Grove Hotel Partnership, LLCSt. Louis/Chesterfield, MO16631 Chesterfield Grove RdChesterfield, MO 63005636-532-9400WingHaven Hotel Partners, LLCSt. Louis/O'Fallon, MO2310 Technology Dr.O'Fallon, MO 63368636-625-2700MONTANAJWT Hospitality Group Billings, LLCBillings, MT2465 Grant RoadBillings, MT 59102406-655-8800Bozeman Lodging Investors LLCBozeman, MT2023 Commerce WayBozeman, MT 59715406-582-9900Russell Country Investors, LLCGreat Falls, MT2520 14th Street SWGreat Falls, MT 59404406-452-1000Kalispell Hotel LLCKalispell, MT1840 Highway 93 SouthKalispell, MT 59901406-756-4500Western Hospitality Group, L.P.Missoula, MT3720 North Reserve StreetMissoula, MT 59808406-532-5300NEBRASKAWest Omaha Hotel Associates, LLCOmaha West, NE17879 Chicago StreetOmaha, NE 68118402-289-9696Apple Ten Hospitality Management, Inc.Omaha-Downtown/Old Market Area, NE1005 Dodge StreetOmaha, NE 68102402-341-4400NEVADAPHD Hospitality & Development, LLCElko, NV3650 East Idaho StreetElko, NV 89801775-777-1200Sunway Nevada, LLCLas Vegas Strip South, NV7830 South Las Vegas BoulevardLas Vegas, NV 89123702-453-7830{000011-999987 00193225.DOCX; 1} 18


EXHIBIT EKent O. Clausen, Mary H. Clausen, Cal A.ClauseLas Vegas/Henderson, NV1340 West Warm Springs RoadHenderson, NV 89014702-322-9000CPX South Meadows Gateway OPAG, LLCReno, NV9920 Double R BoulevardReno, NV 89521775-850-9700NEW HAMPSHIRERoedel Partners of Manchester, LLCManchester Downtown, NH101 South Commercial StreetManchester, NH 03101603-669-2222Parade Hotel, LLCPortsmouth-Downtown, NH100 High StreetPortsmouth, NH 03801603-431-1499NEW JERSEYBridgewater Hotel, LLCBridgewater, NJ500 Promenade BoulevardBridgewater, NJ 08807732-271-903044 New England Management CompanyEdison/Raritan Center, NJ50 Raritan Center ParkwayEdison, NJ 08837732-225-0900Hamilton Commons Associates, LPHamilton, NJ800 Route 130Hamilton, NJ 08690609-585-6789Parkway Lodging Realty, L.L.C.Lakewood, NJ1885 Rt 70Lakewood, NJ 08701732-262-5232Edgewood Partners, LLCMount Holly/Westampton, NJ111 Hancock LaneWestampton, NJ 08060609-702-1600Mt Laurel Lodging Associates, LLPMt. Laurel, NJ4000 Atrium WayMount Laurel, NJ 08054-3916856-234-4788Ridgefield Park Lodging Associates, LLPRidgefield Park, NJ70 Challenger RoadRidgefield Park, NJ 07660201-641-2024NJ Rockaway, LLCRockaway, NJ375 Mount Hope AvenueRockaway, NJ 07866973-328-0600Townley Place Secaucus LLCSecaucus/Meadowlands, NJ875 Route 3 East Service RoadSecaucus, NJ 07094201-864-1400NEW MEXICONew Omni Hospitality, LLCAlbuquerque Uptown, NM6510 Americas ParkwayAlbuquerque, NM 87110505-944-0300New Primetime Hospitality, LLCAlbuquerque-Airport, NM2601 Yale Boulevard SEAlbuquerque, NM 87106505-765-1000W2007 EQI Rio Rancho Partnership, L.P.Albuquerque-North/Rio Rancho, NM1771 Rio Rancho Blvd.Rio Rancho, NM 87124505-896-1111NEW ABQ, LLCAlbuquerque/Journal Center, NM5320 San Antonio Drive NEAlbuquerque, NM 87109505-314-0800{000011-999987 00193225.DOCX; 1} 19


EXHIBIT ELas Cruces Hotel Limited PartnershipLas Cruces, NM2550 Don Roser DriveLas Cruces, NM 88011575-522-0900NEW YORKAlbany Mid-Town Hotel, LLCAlbany Medical Center, NY62 New Scotland AvenueAlbany, NY 12208518-396-3500IA Winston Hotels Albany TRS, L.L.C.Albany-Airport, NY800 Albany Shaker Rd.Albany, NY 12211518-464-6666Albany Hotel Associates, L.P.Albany/SUNY Area, NY1389 Washington Ave.Albany, NY 12206518-453-1300Genesee Lodging Associates, LLCBuffalo Airport, NY4201 Genesee StreetCheektowaga, NY 14225716-565-0040CP Hotel, LLCClifton Park, NY30 Clifton Country RoadClifton Park, NY 12065518-371-7777BFH, LLCElmira/Corning, NY35 Arnot RoadHorseheads, NY 14845607-795-1111Apple Seven Hospitality Management, Inc.Islip/Macarthur Airport, NY3485 Veterans Memorial HighwayRonkonkoma, NY 11779631-738-7800Cascade Plaza, LLCIthaca, NY130 E. Seneca StreetIthaca, NY 14850607-277-8900Melville Equity Partners, LLCMelville, NY1575 Round Swamp RoadPlainview, NY 11803516-755-5552Tri-Murti Associates, LLCNanuet, NY270 West Route 59Nanuet, NY 10954845-623-0600York Street Lessee DE, LLCNew York City/Tribeca, NY39 Avenue of the AmericasNew York, NY 10013212-966-4091RPH Hotels 48th Street Owner, LLCNew York-Times Square, NY790 Eighth AvenueNew York, NY 10019212-581-7000DiamondRock Chelsea Tenant, LLCNew York/Chelsea, NY121 West 28th StreetNew York, NY 10001-6102212-564-2181Nicotra Hotel I Holdings, LLCNew York/Staten Island, NY1100 South AvenueStaten Island, NY 10314718-477-2400RLJ III - HGN Manhattan Lessee, LLCNew York/West 35th Street, NY63 West 35th StreetNew York, NY 10001212-594-3310MFM 2000 Hotel, Inc.Newburgh/Stewart Airport, NY15 Crossroads CourtNewburgh, NY 12550845-567-9500Roedel Partners of Fishkill, LLCPoughkeepsie/Fishkill, NY25 Westage RoadFishkill, NY 12524845-896-7100{000011-999987 00193225.DOCX; 1} 20


EXHIBIT E44 Metro, LLCQueens/JFK Airport, NY148-18 134th StreetJamaica, NY 11430718-322-4448Browning Hotel Properties, LLCRiverhead, NY2038 Old Country RdRiverhead, NY 11901631-727-2733Apple Six Hospitality Management, Inc.Saratoga Springs, NY125 South BroadwaySaratoga Springs, NY 12866518-587-1500Exit 35 Hotel Partners, LLCSyracuse, NY6004 Fair Lakes RoadEast Syracuse, NY 13057315-431-4800Hoosick Hotel Development Group, LLCTroy, NY235 Hoosick StreetTroy, NY 12180518-272-1700Millennium Development, LLCWatertown, NY1290 Arsenal StreetWatertown, NY 13601315-788-1234IA Orchard Hotels Westbury TRS, L.L.C.Westbury, NY1575 Privado RoadWestbury, NY 11590516-683-8200NORTH CAROLINASmith/Curry Hotel Group HH-Harris, LLCCharlotte-North, NC9315 Statesville RoadCharlotte, NC 28269704-597-7655Smith/Curry Hotel Group Pineville II, LLCCharlotte-Pineville, NC425 Towne Centre BoulevardPineville, NC 28134704-889-3279Smith/Curry Hotel Group Uptown, LLCCharlotte-Uptown, NC508 E Martin Luther King Jr. BlvdCharlotte, NC 28202-2830704-347-5972Ayrsley Hotel Associates, LLCCharlotte/Ayrsley, NC1920 Ayrsley Town BlvdCharlotte, NC 28273704-970-5000Griffin Stafford Lodging One, LLCCharlotte/Concord, NC7831 Gateway LaneConcord, NC 28027704-979-2900Mooresville Hotel Partners, LLCCharlotte/Mooresville, NC159 Gateway BoulevardMooresville, NC 28117704-663-6468RLJ III - HGN Durham Lessee, LLCDurham RTP, NC4620 South Miami Blvd.Durham, NC 27703919-941-6066S. Point Hotel Group, LLCDurham Southpoint, NC7007 Fayetteville RoadDurham, NC 27713919-544-60004MB, IncFayetteville/Fort Bragg, NC4025 Sycamore Dairy RoadFayetteville, NC 28303910-860-3600Wendover Hotel, Inc.Greensboro, NC4307 Big Tree WayGreensboro, NC 27409336-852-1491OBX Resort, LLCOuter Banks/Kitty Hawk, NC5353 N. Virginia DareTrailKitty Hawk, NC 27949252-261-1290{000011-999987 00193225.DOCX; 1} 21


EXHIBIT EInnkeeper Properties, Inc.Raleigh Triangle Town Center, NC6412 Capital BlvdRaleigh, NC 27616919-876-5650Parks Investment II, LLCRaleigh-Cary, NC131 Columbus AvenueCary, NC 27518919-377-0440Barclay Hospitality Services, Inc.Raleigh-Durham Airport, NC1500 RDU Center DriveMorrisville, NC 27560919-840-8088Apple Six Hospitality Management, Inc.Roanoke Rapids, NC111 Carolina Crossroads ParkwayRoanoke Rapids, NC 27870252-519-2333IA Winston Hotels Wilmington Rock SpringsTRS, L.LWilmington Mayfaire Town Center, NC6745 Rock Spring RoadWilmington, NC 28405910-509-4046Winston-Salem Hotel Partners, LLCWinston-Salem/Hanes Mall, NC1325 Creekshire WayWinston-Salem, NC 27103336-765-1298NORTH DAKOTAFargo Lodging Associates, LLCFargo, ND4351 17th Ave S.Fargo, ND 58103701-499-6000University Hotel Development, LLCGrand Forks/UND, ND4301 James Ray DriveGrand Forks, ND 58203701-775-6000OHIOGateway Hotel Lessee, LLCAkron-Canton Airport, OH5251 Landmark BoulevardCanton, OH 44720330-966-4907Trivedi & Associates, LLCCincinnati-Northeast, OH6288 Tri Ridge BlvdLoveland, OH 45140513-576-6999Blue-Kenwood, LLCCincinnati/Blue Ash, OH5300 Cornell RoadBlue Ash, OH 45242513-469-6900Apple Ten Hospitality Management, Inc.Cincinnati/Mason, OH5200 Natorp BlvdMason, OH 45040513-204-6000Om Hospitality, Inc.Cincinnati/Sharonville, OH11149 Dowlin DriveCincinnati, OH 45241513-772-28371100 Carnegie, LLCCleveland Downtown, OH1100 Carnegie AvenueCleveland, OH 44115216-658-6400Beta Drive Hotel Group, LLCCleveland East/Mayfield Village, OH700 Beta DriveCleveland, OH 44143440-646-1777Airport Gardens Hotel, LTDCleveland-Airport, OH4900 Emerald Court S.W.Cleveland, OH 44135216-898-1898Apple Nine Hospitality Management, Inc.Cleveland/Twinsburg, OH8971 Wilcox Dr. (I-480 @SR82)Twinsburg, OH 44087330-405-4488{000011-999987 00193225.DOCX; 1} 22


EXHIBIT EAirport Garden Investors, LLCColumbus Airport, OH4265 Sawyer RoadColumbus, OH 43219614-231-2869Pinnacle Dublin, LLCColumbus/Dublin, OH500 Metro Place NorthDublin, OH 43017614-766-9900Aarti Hospitality, LLCColumbus/Grove City, OH3928 Jackpot Rd.Grove City, OH 43123614-539-8944BEL HAR, LLCColumbus/Polaris, OH8535 Lyra DriveColumbus, OH 43240614-846-8884Indus Core Hotel LLCColumbus/University Area, OH3232 Olentangy River RoadColumbus, OH 43202614-263-7200Beavercreek Innkeepers, LLCDayton/Beavercreek, OH3520 Pentagon Park BlvdDayton, OH 45431937-458-2650Levis Commons Hotel LLCToledo/Perrysburg, OH6165 Levis Commons Blvd.Perrysburg, OH 43551419-873-0700Wayne County Associates LLCWooster, OH959 Dover RoadWooster, OH 44691330-202-7701OKLAHOMABartlesville Hotel, LLCBartlesville, OK205 SW Frank Phillips Blvd.Bartlesville, OK 74003918-336-0808Cleveland Hospitality, LLCNorman, OK700 Copperfield DriveNorman, OK 73072405-579-0100Suenos Oklahoma City II, LLCOklahoma City North/Quail Springs, OK3201 N. W. 137th StreetOklahoma City, OK 73134405-752-5200S & H, Inc.Oklahoma City-Airport, OK801 S. MeridianOklahoma City, OK 73108405-942-1400New Century Investments V, L.L.C.Oklahoma City/Midtown, OK2809 Northwest ExpresswayOklahoma City, OK 73112405-607-4000Sunny Investment Properties, LLCTulsa Midtown, OK4518 E Skelly DriveTulsa, OK 74135918-878-7777South Tulsa Hospitality, LLCTulsa South, OK8202 South 100th East AvenueTulsa, OK 74133918-392-2000Airport Lodge II, LLCTulsa-Airport, OK7728 E. Virgin CourtTulsa, OK 74115918-838-1444OREGONCorvallis Hospitality, LLCCorvallis, OR2500 SW Western BoulevardCorvallis, OR 97333541-752-5000Gateway Hospitality, LLCEugene/Springfield, OR3528 Gateway StreetSpringfield, OR 97477541-736-3000{000011-999987 00193225.DOCX; 1} 23


EXHIBIT EDelta Inns, IncPortland-Airport, OR12048 Northeast Airport WayPortland, OR 97220503-255-8600CSM Beaverton, LLCPortland/Beaverton, OR15520 NW Gateway CourtBeaverton, OR 97006503-439-1717MLCFC 2007-9 Western Lodging LimitedPartnershipPortland/Lake Oswego, OR14850 Kruse Oaks Dr.Lake Oswego, OR 97035503-684-8900PENNSYLVANIAHJ & VJ, Inc.Allentown Bethlehem Airport, PA1787-B Airport RoadAllentown, PA 18109610-443-1400Keystone Lodging Enterprises, L.P.Allentown West, PA230 Sycamore RoadBreinigsville, PA 18031610-398-6686Scott's Garden Hotel, Inc.Erie, PA2225 Downs DriveErie, PA 16509814-866-1390Aria Partners, LPGettysburg, PA1061 York RoadGettysburg, PA 17325717-334-2040WVA-FSH4, LPHarrisburg East, PA3943 TecPort DriveHarrisburg, PA 17111717-635-7299The Main and Walton Development Co, LLCHershey, PA550 East Main StreetHummelstown, PA 17036717-566-9292Longwood Land Development, LLCKennett Square/Longwood, PA815 East Baltimore PikeKennett Square, PA 19348610-444-9100Horst Hotels Co.Lancaster, PA101 Granite Run DriveLancaster, PA 17601-6803717-560-0880Philadelphia HGI Associates, LPPhiladelphia-Center City, PA1100 Arch StreetPhiladelphia, PA 19107215-923-0100MG-Ft. Washington Operator, LLCPhiladelphia/Ft. Washington, PA530 West Pennsylvania AveFort Washington, PA 19034215-646-4637Southpointe Hotel & Conference Center, LPPittsburgh-Southpointe, PA1000 Corporate DriveCanonsburg, PA 15317724-743-5000RLJ III - HGN Pittsburgh Lessee, LPPittsburgh-University Place, PA3454 Forbes AvenuePittsburgh, PA 15213412-683-2040The Green Hotel AssociatesState College, PA1221 East College AvenueState College, PA 16801814-272-1221High Hotels, Ltd.Wilkes-Barre/Scranton, PA242 Highland Park BoulevardWilkes-Barre, PA 18702570-820-8595RHODE ISLANDJefferson Hospitality, LLCProvidence Airport/Warwick, RI1 Thurber StreetWarwick, RI 02886401-734-9600{000011-999987 00193225.DOCX; 1} 24


EXHIBIT ESOUTH CAROLINASycamore Investment Group, LLCAiken, SC350 Eastgate DriveAiken, SC 29803803-641-4220Destination HospitalityAnderson, SC115 Destination BoulevardAnderson, SC 29625864-964-0100Beaufort Lodging Associates, LLCBeaufort, SC1500 Queen StreetBeaufort, SC 29902843-379-9800Lowcountry Hotels, LLCCharleston Airport, SC5265 International BoulevardNorth Charleston, SC 29418843-308-9330Apple Eight Services Columbia, Inc.Columbia/Harbison, SC434 Columbiana DriveColumbia, SC 29212803-407-6640Columbia Developments, LLCColumbia/Northeast, SC8910 Farrow RoadColumbia, SC 29203803-807-9000Raldex VI, Inc.Florence, SC2671 Hospitality BoulevardFlorence, SC 29501843-432-3001Deean Hospitality, LLCGreenville, SC108 Carolina Point ParkwayGreenville, SC 29605864-284-0111Apple Eight Services <strong>Hilton</strong> Head, Inc.<strong>Hilton</strong> Head Island, SC1575 Fording Island Road<strong>Hilton</strong> Head Island, SC 29926843-837-8111M.B. Airport Hotel Partners, LLCMyrtle Beach/Coastal Grand Mall, SC2383 Coastal Grand CircleMyrtle Beach, SC 29577843-839-1200Smith/Curry Hotel Group Manchester Village,LLCRock Hill, SC650 Tinsley WayRock Hill, SC 29730803-325-2800SOUTH DAKOTACapitol Management, LLCRapid City, SD815 E. Mall DriveRapid City, SD 57701605-791-9000Main and Main, L.L.C.Sioux Falls, SD5300 South Grand CircleSioux Falls, SD 57108605-444-4500TENNESSEEVision Chattanooga Downtown, LLCChattanooga/Downtown, TN311 Chestnut StreetChattanooga, TN 37402423-308-9000Vision Chattanooga Hamilton Place, LLCChattanooga/Hamilton Place, TN2343 Shallowford Village DriveChattanooga, TN 37421423-308-4400Raman N. PatelClarksville, TN290 Alfred Thun RoadClarksville, TN 37040931-647-1096River Road Operations, LLCGatlinburg, TN635 River RoadGatlinburg, TN 37738865-436-0048{000011-999987 00193225.DOCX; 1} 25


EXHIBIT EKnoxville Hotel Hospitality, LLCKnoxville West/Cedar Bluff, TN216 Peregrine WayKnoxville, TN 37922865-690-6511Nashville Airport Platinum, LLCNashville-Airport, TN412 Royal ParkwayNashville, TN 37214615-884-0088Vision Nashville Cool Springs, LLCNashville/Franklin Cool Springs, TN9150 Carothers ParkwayFranklin, TN 37067615-656-2700Smyrna Hotel Partners, LLCNashville/Smyrna, TN2631 Highwood BoulevardSmyrna, TN 37167615-355-6262Apple Nine Hospitality Management, Inc.Nashville/Vanderbilt, TN1715 BroadwayNashville, TN 37203615-369-5900TEXASAbilene Hotel Partners, LPAbilene, TX4449 Ridgemont DriveAbilene, TX 79606325-690-6432Campbell Lodging, Inc.Addison, TX4090 Belt Line Rd.Addison, TX 75001972-233-8000SOHRAB, LTD.Amarillo, TX9000 Interstate 40 WestAmarillo, TX 79124806-355-4400Apple Nine Hospitality Texas Services III, Inc.Austin North, TX12400 North IH-35 Building CAustin, TX 78753512-339-3626Alegre Hospitality, LtdAustin NW/Arboretum, TX11617 Research BoulevardAustin, TX 78759512-241-1600HHC TRS Austin, LLCAustin-Downtown, TX500 North IH 35Austin, TX 78701512-480-8181W2007 Equity Inns Realty, L.P.Austin/Round Rock, TX2310 North IH35Round Rock, TX 78681512-341-8200JAI Mahalaxmi Inc.Beaumont, TX3755 I-H 10Beaumont, TX 77705409-842-5646Corpus Christi Hotel Property, L.P.Corpus Christi, TX6717 South Padre Island DriveCorpus Christi, TX 78412361-991-8200Apple Nine Services Allen, Inc.Dallas/Allen, TX705 Central Expressway SouthAllen, TX 75013214-547-1700BC Arlington Hotel Operators, LPDallas/Arlington, TX2190 E. Lamar BoulevardArlington, TX 76006817-274-6644Apple Nine Services Duncanville, Inc.Dallas/Duncanville, TX800 North Main StreetDuncanville, TX 75116972-283-9777Apple Nine Hospitality Texas Services II, Inc.Dallas/Frisco, TX7550 Gaylord ParkwayFrisco, TX 75034469-362-8485{000011-999987 00193225.DOCX; 1} 26


EXHIBIT EApple Nine Hospitality Texas Services, Inc.Dallas/Lewisville, TX785 SH 121 BypassLewisville, TX 75067972-459-4600SPL Dallas Hospitality, LPDallas/Market Center, TX2325 North Stemmons FreewayDallas, TX 75207214-634-8200Shinn Richardson Hospitality, Ltd.Dallas/Richardson, TX1001 W Pres George Bush TurnpikeRichardson, TX 75080972-792-9393Brinker Lodging, LTD.Denton, TX3110 Colorado BlvdDenton, TX 76210940-891-4700Panade II, LtdDFW Airport South, TX2001 Valley View LaneIrving, TX 75061972-313-2800Apple Nine Hospitality Texas Services II, Inc.DFW North/Grapevine, TX205 W State Hwy 114Grapevine, TX 76051817-421-1172Apple Nine Hospitality Texas Services II, Inc.El Paso Airport, TX6650 Gateway Blvd EastEl Paso, TX 79915915-772-4722High Desert Investors, L.P.El Paso, TX111 West University AvenueEl Paso, TX 79902915-351-2121JMR Alliance Group, L.P.Fort Worth Alliance Airport, TX2600 WestPort ParkwayFort Worth, TX 76177817-562-3047LMREI Texas HP, LLCFort Worth North, TX4400 North FreewayFort Worth, TX 76137817-222-0222Granbury Marina Hotel, LPGranbury, TX635 Pearl StreetGranbury, TX 76048817-579-3800USAF 12245 Katy Freeway, LLCHouston Energy Corridor, TX12245 Katy FreewayHouston, TX 77079281-531-0220KEI. V. Inc.Houston West/Katy, TX2409 Texmati DriveKaty, TX 77494281-644-2400Beltway Hotel, LPHouston Westbelt, TX6855 West Sam Houston Parkway SouthHouston, TX 77072713-270-6100Hilcom Partners, LtdHouston-Northwest, TX7979 Willow Chase BoulevardHouston, TX 77070832-912-1000Houston - Hotel Partners, LLCHouston/Bush Interc., TX15400 John F. Kennedy BoulevardHouston, TX 77032281-449-4148Sonorous One, L.L.C.Houston/Clear Lake NASA, TX750 W. Texas AvenueWebster, TX 77598281-332-6284ALH Properties No. Ten, LPHouston/Galleria Area, TX3201 Sage RoadHouston, TX 77056713-629-0101{000011-999987 00193225.DOCX; 1} 27


EXHIBIT EPearland Capital Group LPHouston/Pearland, TX12101 Shadow Creek PkwyPearland, TX 77584713-340-0110CATHI, LPHouston/Sugar Land, TX722 Bonaventure WaySugar Land, TX 77479281-491-7777Horizon Hotels, LPHouston/The Woodlands, TX9301 Six Pines DriveHouston, TX 77380281-364-9300Hansa, Inc.Killeen, TX2704 O.W. Curry DriveKilleen, TX 76542254-554-3900Tribute Hospitality, LLCLas Colinas, TX7516 Las Colinas BoulevardIrving, TX 75063972-444-8434Apple Six Services II, LPMcAllen, TX617 Expressway 83McAllen, TX 78503956-664-2900Drayton Hotel Group, LLCNew Braunfels, TX1501 IH-35 NorthNew Braunfels, TX 78130830-620-4200Seabrook Lodging CorporationOdessa, TX5221 JBS ParkwayOdessa, TX 79762432-366-5800IA Urban Hotels San Antonio TRS LimitedPartnershiSan Antonio Airport, TX12828 Hwy 281 NorthSan Antonio, TX 78216210-494-7600Affiliated Hospitality, LLCSouth Padre Island, TX7010 Padre BoulevardSouth Padre Island, TX 78597956-761-8700Scott and White Properties, Inc.Temple, TX1749 Scott BoulevardTemple, TX 76504254-773-0200RupaliTyler, TX220 East GrandeTyler, TX 75703903-509-1166UTAHHotel-SLC, LLCSalt Lake City Downtown, UT250 West 600 SouthSalt Lake City, UT 84101801-364-5200Summit Lodging Davis, LLCSalt Lake City/Layton, UT762 West Heritage Park BlvdLayton, UT 84041801-416-8899Sandy Paydirt L.L.C.Salt Lake City/Sandy, UT277 West Sego Lily DriveSandy, UT 84070801-352-9400RLJ II - HG St. George Lessee, LLCSt. George, UT1731 South Convention Center DriveSaint George, UT 84790435-634-4100VIRGINIACP/IPERS Arlington Hotel, LLCArlington/Courthouse Plaza, VA1333 North Courthouse RoadArlington, VA 22201703-528-4444{000011-999987 00193225.DOCX; 1} 28


EXHIBIT EShirlington HHG Hotel Development, LPArlington/Shirlington, VA4271 Campbell AvenueArlington, VA 22206703-820-0440BSE/AH Blacksburg Hotel, L.L.C.Blacksburg, VA900 Plantation RdBlacksburg, VA 24060540-552-5005Cville Suites, LLCCharlottesville, VA1793 Richmond RoadCharlottesville, VA 22911434-979-4442JSB Properties, LLCChesapeake/Greenbrier, VA1565 Crossway BoulevardChesapeake, VA 23320757-420-1212Harbour View Hotels, LLCChesapeake/Suffolk, VA5921 Harbour View BlvdSuffolk, VA 23435757-484-9001BPG Hotel XV Owner LLCDulles North, VA22400 Flagstaff PlazaAshburn, VA 20148703-723-8989Fair Oaks Inn, LLCFairfax, VA3950 Fair Ridge DriveFairfax, VA 22033703-385-7774Apple Six Hospitality Management, Inc.Fredericksburg, VA1060 Hospitality LaneFredericksburg, VA 22401540-548-8822Power Plant Hotels One, LLCHampton Coliseum Central, VA1999 Power Plant PkwyHampton, VA 23666757-310-6323Lynchburg Hotel Group, LLCLynchburg, VA4025 Wards RoadLynchburg, VA 24502434-239-3006Newport Associates 2, LLCNewport News, VA180 Regal WayNewport News, VA 23602757-947-1080RIC Hotel, LLCRichmond Airport, VA441 International Center DriveSandston, VA 23150804-222-3338MRB Tenant, LLCRichmond Downtown, VA501 East Broad StreetRichmond, VA 23219804-344-4300Southpark Hotel, LLCRichmond South/Southpark, VA800 Southpark BoulevardColonial Heights, VA 23834804-520-0600Brentwood Innsbrook, LLCRichmond/Innsbrook, VA4050 Cox RoadGlen Allen, VA 23060804-521-2900Suffolk Lodging Partners, L.L.C.Suffolk Riverfront, VA100 East Constance RoadSuffolk, VA 23434757-925-1300Tysons Hotel Investors LLCTysons Corner, VA8301 Boone BlvdVienna, VA 22182703-760-9777HHC TRS LC Portfolio LLCVirginia Beach Town Center, VA252 Town Center DriveVirginia Beach, VA 23462757-326-6200{000011-999987 00193225.DOCX; 1} 29


EXHIBIT EJ.I.N., Inc.Williamsburg, VA1624 Richmond RoadWilliamsburg, VA 23185757-253-9400Aikens CorporationWinchester, VA120 Wingate DriveWinchester, VA 22601540-722-8881WASHINGTONKennewick Hospitality, LLCKennewick/Tri-Cities, WA701 North Young StreetKennewick, WA 99336509-735-4600Paine Field Hotel Development, LLCSeattle North/Everett, WA8401 Paine Field BlvdMukilteo, WA 98275425-423-9000Bothell Hospitality LLCSeattle/Bothell, WA22600 Bothell Everett HighwayBothell, WA 98021425-486-0400K&K Real Estate Ventures, LLCSeattle/Issaquah, WA1800 NW Gilman BlvdIssaquah, WA 98027425-837-3600Apple Six Hospitality Management, Inc.Seattle/Renton, WA1801 E. Valley RoadRenton, WA 98057425-430-1414Granite Investments Hotels, LLCSpokane Airport, WA9015 W HIGHWAY 2Spokane, WA 99224-9413509-244-5866Morrier Hotel, LLCYakima, WA401 East Yakima AvenueYakima, WA 98901509-454-1111WEST VIRGINIAEmerald Coast Hospitality, LLCClarksburg, WV606 Emily DriveClarksburg, WV 26301304-326-9200Emerald Coast Hospitality, LLCMorgantown, WV150 Suncrest Towne Center DriveMorgantown, WV 26505304-225-9500WISCONSINBeechwood Plaza Hotel of Appleton, LLCAppleton/Kimberly, WI720 Eisenhower DriveKimberly, WI 54136920-730-1900KNK-Plaza Hotel of Green Bay, LLCGreen Bay, WI1015 Lombardi AvenueGreen Bay, WI 54304920-405-0400Middleton Lodging Investors, LLCMadison West/Middleton, WI1801 Deming WayMiddleton, WI 53562608-831-2220Howell Avenue FOS Lodging Associates, LLCMilwaukee Airport, WI5890 S. Howell AvenueMilwaukee, WI 53207414-481-8280Park Place Hospitality, LLCMILWAUKEE-PARK PLACE, WI11600 West Park PlaceMilwaukee, WI 53224414-359-9823Pabst Farms Hospitality Unit I, LLCOconomowoc, WI1443 Pabst Farm CircleOconomowoc, WI 53066262-200-2222{000011-999987 00193225.DOCX; 1} 30


EXHIBIT EBEECHWOOD PLAZA HOTEL OF OSHKOSH,LLCOshkosh, WI1355 West 20th AvenueOshkosh, WI 54902920-966-1300LLJ Dells, LLCWisconsin Dells, WI101 East Hiawatha DriveWisconsin Dells, WI 53965608-253-1100WYOMINGJai Jai Mata Wyoming Hospitality Inc.Casper, WY1150 N. Poplar StreetCasper, WY 82601307-266-1300Hotel Investment Services – Laramie, LLCLaramie, WY2229 Grand Ave.Laramie, WY 82070307-745-5500{000011-999987 00193225.DOCX; 1} 31


EXHIBIT F


EXHIBIT FHILTON GARDEN INNLicensees in Canada With Changes in Controlling Interest or Terminated, Canceled,Not Renewed or Otherwise Ceased Operations Under Licenses (Fiscal Year 2011)Montreal/Pointe Claire, Quebec4403355 Canada Inc.Montreal, Quebec, Canada514-738-1253If you buy this <strong>franchise</strong>, your contact information may be disclosed to other buyers when you leave the<strong>franchise</strong> system.{000011-999987 00193261.DOCX; 1} 1


EXHIBIT FHILTON GARDEN INNLicensees in the US With Changes in Controlling Interest or Terminated, Canceled,Not Renewed or Otherwise Ceased Operations Under Licenses (Fiscal Year 2011)ARIZONAScottsdale North Perimeter CenterScottsdale Lodging Investors, LLCMiddleton, WI608-836-6060CALIFORNIAValenciaMMHL Operator, Inc.Los Angeles, CA805-544-0800San Diego Downtown, CABF Hospitality, L.P.San Diego, CA619-239-2261COLORADOFort CollinsSummit Hotel Properties, LLCSioux Falls, SD605-361-9566 x 4011Denver Downtown5280 Lodging, LLCEnglewood, CO303-785-3100Denver-South/MeridianCPI-Sage Hotels Lessee, LLCDenver, CO303-595-7200FLORIDAOrlando at SeaWorldCPI-Sage Hotels Lessee, LLCDenver, CO303-595-7200GainesvilleMHG of Gainesville, Florida #3, LLCGainesville, GA770-534-3381Punta Gorda, FLPunta Gorda Lodging, LLCNaples, FL239-384-9050Melbourne/Palm Bay, FLBBL West Melbourne, LLCAlbany, NY518-452-8200Miami Downtown/Brickell, FLDN-Brickell, LLCBoca Raton, FL561-361-3918GEORGIAAtlanta-Perimeter CenterCPI-Sage Hotels Lessee, LLCDenver, CO303-595-7200Atlanta Gwinnett Sugar LoafNoble Investments - Sugarload, LLCAtlanta, GA404-262-9600Atlanta Northeast/Buford, GAPanorama Hospitality, Inc.Buford, GA678-318-1080ILLINOISChicago Ohare AirportChicago River Road Lodging Associates, LLCMiddleton, WI608-833-4100Hoffman EstatesCPI-Sage Hotels Lessee, LLCDenver, CO303-595-7221INDIANAMerrillvilleAscent Hospitality, Inc.Burlington, IA319-209-1000{000011-999987 00193261.DOCX; 1} 2


EXHIBIT FMARYLANDBaltimore/Arundel MillsBPG Hotel XIII Owner LLCWashington, DC202-787-3300Largo, MDSt. Paul Largo Land of P.G. County, LLCTemple Hills, MD301-449-1290MASSACHUSETTSBoston/Fenway, MABoston Hotel Motor TrustBrookline, MA617-278-1590MICHIGANDetroit DowntownDHG Associates, LPCleveland, OH216-566-7676MISSISSIPPIColumbus, MSCertified Hospitality CorporationCanton, MS601-855-0146MISSOURIKansas City/Liberty, MOC.J. Raymond Investments, L.L.C.Middleton, WI608-833-4100NEBRASKAOmaha Downtown Old Market AreaOmaha Downtown Lodging Investors II, LLCMiddleton, WI608-836-6060NORTH CAROLINAGastonia, NCJitendra D. DevaCharlotte, NC704-391-2461NORTH DAKOTAFargoConcierge Hotel Fargo LLCFargo, ND701-306-7564NEW JERSEYPrinceton/West Windsor, NJSwitzenbaum and Associates, Inc.Philadelphia, PA215-772-9523OHIOCincinnati/MasonSASI, LLCCincinnati, OH912-877-7409Cincinnati West Chester, OHUnion Center Hotel Management LLCCincinnati, OH513-769-7862OREGONMedford, ORCrest Park IncorporatedMedford, OR001-185-7211PENNSYLVANIAHarrisburg NE/Grantville, PAMilestone Capital CorporationBaltimore, MD410-246-2805Pittsburgh/City Center, PARoss Hospitality Associates, LPPittsburgh, PA412-828-7711Philadelphia/Bensalem, PABensalem Realty Enterprises, L.P.Bensalem, PA215-244-1344SOUTH CAROLINACharleston/Daniel Island, SCDI Partners, L.L.C.Mount Pleasant, SC843-725-7200{000011-999987 00193261.DOCX; 1} 3


EXHIBIT FTENNESSEEMemphis-Cordova/Wolfchase, TNGlobus PartnershipSouthaven, MS901-848-7902TEXASHouston Energy CorridorALH Properties No. Nine, LPHouston, TX713-977-5556Fort Worth NorthFCH North Ft. Worth, LLCMinneapolis, MN612-573-3690El Paso AirportEP Hospitality No. 2, LPDallas, TX972-934-8699VIRGINIAArlington Courthouse PlazaCourthouse Hotel Properties, LLCWashington, DC202-625-7890Norfolk Downtown, VAP.V.R. Associates, L.L.C.Williamsburg, VA757-941-1085Reston/Herndon, VAOTO Development, LLCSpartanburg, SC864-327-4038Richmond/Midlothian, VAWestchester Hospitality, LLCChester, VA804-777-9000Richmond North, VASliding Hill LLCChester, VA804-777-9000WISCONSINWisconsin DellsWDH, LLCNew York, NY212-720-8918If you buy this <strong>franchise</strong>, your contact information may be disclosed to other buyers when you leave the<strong>franchise</strong> system.{000011-999987 00193261.DOCX; 1} 4


EXHIBIT G


EXHIBIT GVOLUNTARY TERMINATIONOFFRANCHISE AGREEMENT(OPEN HOTEL – CHANGE OF OWNERSHIP)THIS VOLUNTARY TERMINATION OF FRANCHISE AGREEMENT (the“Termination Agreement”) is made as of the _____ day of _________, 20__ (the“Termination Date”), by and between [Insert Franchisee Entity Name], a[n] [Insert State ofFormation] [Insert Type of Entity] (“you,” “your” or “Franchisee”), and___________________________________, a Delaware limited liability company (“we,” “us,”“our” or “Franchisor”) (each a “Party”; collectively, the “Parties”).A. WHEREAS, you and we are Parties to that certain Franchise Agreement dated[Insert Date] (referred to herein collectively, along with all applicable amendments, addenda,riders, supplemental agreements and assignments, as the “Franchise Agreement”), with respectto the [Insert Name of Hotel] located at [Insert Hotel Address] (the “Hotel”);B. WHEREAS, you have transferred title in the Hotel to [Insert Name ofFranchisee’s Affiliate, State/Province of Formation and Type of Entity] [, which in turn leasesthe Hotel to its Affiliate] [Insert Name of New Franchisee Entity, State/Province of Formation,and Type of Entity] (“Transferee”) as of the Termination Date;C. WHEREAS, [we] [our affiliate _________________] and Transferee haveentered into a new <strong>franchise</strong> agreement for the Hotel effective as of the Termination Date; andD. WHEREAS, the Parties desire to terminate the Franchise Agreement, effective asof the Termination Date.NOW, THEREFORE, for good and valuable consideration, the receipt and adequacy ofwhich is hereby acknowledged, the Parties agree as follows:Date.1. Termination Date. The Franchise Agreement is terminated on the Termination2. Estimated Payment. On or before the Termination Date, you will pay all actualand estimated amounts due to us under the Franchise Agreement through the Termination Date(the “Estimated Payment”). Payment shall be made by electronic funds transfer in immediatelyavailable and good funds. We may apply the Estimated Payment to any amounts due under theFranchise Agreement. After the Termination Date, we will perform a final accounting of allamounts due under the Franchise Agreement. Within ten (10) days after we send notice to youof our final accounting, you will pay to us by electronic funds transfer, in immediately availableand good funds, any unpaid amounts due to us. If the Estimated Payment exceeds the amountdue to us, we will refund the overage to you without interest.3. Estoppel. You certify to us that the Franchise Agreement was in full force andeffect through the Termination Date and that no default, claim, breach, offset, defense to full andstrict enforcement, waiver or estoppel (collectively, a “Claim”), or condition that could with the{000011-999987 00193955.DOC; 1} 1


EXHIBIT Gpassage of time, giving of notice or otherwise become a Claim under the Franchise Agreement,currently exists or has existed against us, our parents, subsidiaries or affiliates, and each of theirrespective former and present officers, directors, shareholders, members, partners, alter egos,parents, affiliates, subsidiaries, employees, representatives, agents, attorneys, successors andassigns, in their corporate and individual capacities (collectively, the “<strong>Hilton</strong> <strong>Worldwide</strong>Entities”).4. Release and Indemnity. You, on behalf of yourself, your current and formerofficers, directors, shareholders, members, partners, parents, subsidiaries, affiliates,representatives, agents, successor and assigns, in their corporate and individual capacities, fullyand forever release, discharge, and agree to indemnify, defend, and hold harmless the <strong>Hilton</strong><strong>Worldwide</strong> Entities from any and all Claims, actions, agreements, attorneys’ fees, causes ofaction, controversies, costs, damages, debts, demands, expenses, judgments, liens, obligations,orders, suits and liabilities of whatever kind or nature, whether in law, equity, or otherwise,whether now known or suspected that have existed or may have existed, or that do exist or thatcan, shall, or may exist after the Termination Date, based on any facts, events, or omissionsoccurring from any time on or before the Termination Date, which in any way arise out of,concern, pertain, or relate to the Franchise Agreement.5. Further Actions. The Parties agree to execute such additional documentationand cooperate in further proceedings necessary to effectuate the terms of this TerminationAgreement without charge or other consideration.6. Entire Agreement. This Termination Agreement, including any exhibits hereto,constitutes the entire agreement and understanding between the Parties concerning the subjectmatter hereof, and supersedes and replaces all prior negotiations, proposed agreements andagreements, written and oral, relating thereto. No covenants, agreements, representations andwarranties of any kind whatsoever have been made by any Party hereto, except as specifically setforth in this Termination Agreement. This Termination Agreement may be amended, modified,canceled, or waived only by written instrument executed by each of the Parties.7. Survival of Franchise Agreement Provisions. The representations andwarranties of this Termination Agreement and the obligation to pay any outstanding amountsunder the Franchise Agreement, as well as the provisions of the Franchise Agreement that areintended under the terms of the Franchise Agreement to survive termination of the FranchiseAgreement or by their nature are to be performed following termination of the FranchiseAgreement, such as the indemnity and insurance requirements, are all deemed to survive the dateof the execution of this Termination Agreement.8. Dispute Resolution. All questions with respect to the construction of thisTermination Agreement and the rights and liabilities of the Parties hereunder shall be governedby the internal laws of the state designated in the Franchise Agreement. A breach by you of anyprovision of this Termination Agreement is a breach of the Franchise Agreement. Any action orproceeding related to or arising out of this Termination Agreement shall be submitted andresolved exclusively by a court of competent jurisdiction located in the forum designated in theFranchise Agreement. The Parties stipulate that such forum is convenient to them and consent tovenue and jurisdiction in the court. If we are the prevailing party, we shall be entitled to recoverour reasonable attorneys’ fees, court costs, costs of collection, expenses of litigation and other{000011-999987 00193955.DOC; 1} 2


EXHIBIT Gfees, costs and disbursements in any action brought to enforce or interpret this TerminationAgreement or collect any amounts due hereunder or under the Franchise Agreement.9. Counterparts. This Termination Agreement may be executed in any number ofcounterparts, each of which shall be deemed an original, but all of which together shall constituteone and the same instrument.10. Severability. The provisions of this Termination Agreement are severable, and ifany of them are held void and unenforceable as a matter of law, the remainder shall continue infull force and effect.11. Successors and Assigns. This Termination Agreement shall bind and inure to thebenefit of the Parties hereto and their respective successors, assigns, heirs, administrators,executors and conservators.12. Authority. Each Party represents and warrants that the individual signing thisTermination Agreement on its behalf has the necessary authority and legal capacity to executethis instrument and represent it hereunder.13. Waivers. A waiver of any term or condition of this Termination Agreement willnot be deemed to be, and may not be construed as, a waiver of any other term or conditionhereof.14. Construction. This Termination Agreement will be construed neutrally, and willnot be applied more strictly against one Party than another.15. Capitalized Terms. Capitalized terms not otherwise defined herein shall havethe meanings assigned to them in the Franchise Agreement.IN WITNESS WHEREOF, the Parties hereto execute this Termination Agreement as ofthe date first here above written.FRANCHISEE:[FRANCHISEE ENTITY NAME],a[n] [Insert State of Formation][Insert Type of Entity]By:Name:Title:Executed on:FRANCHISOR:[FRANCHISOR ENTITY NAME],a Delaware limited liability companyBy:Name:Title:Executed on:{000011-999987 00193955.DOC; 1} 3


EXHIBIT H


<strong>Hilton</strong> Garden Inns International Franchise LLCFinancial StatementsFor the years ended December 31, 2011, 2010, and 2009


<strong>Hilton</strong> Garden Inns International Franchise LLCTable of ContentsPage No.Financial StatementsReport of Independent Auditors 1Balance Sheets 2Statements of Operations and Member’s Capital 3Statements of Cash Flows 4Notes to Financial Statements 5


Ernst & Young LLP8484 Westpark DriveMcLean, Virginia 22102Tel: + 1 703 747 1000Fax: + 1 703 747 0100www.ey.comReport of Independent AuditorsThe Member of <strong>Hilton</strong> Garden Inns International Franchise LLCWe have audited the accompanying balance sheets of <strong>Hilton</strong> Garden Inns International FranchiseLLC (the Company) as of December 31, 2011 and 2010, and the related statements of operationsand member’s capital and cash flows for the years ended December 31, 2011, 2010 and 2009.These financial statements are the responsibility of the Company’s management. Ourresponsibility is to express an opinion on these financial statements based on our audits.We conducted our audits in accordance with auditing standards generally accepted in the UnitedStates. Those standards require that we plan and perform the audit to obtain reasonable assuranceabout whether the financial statements are free of material misstatement. We were not engagedto perform an audit of the Company’s internal control over financial reporting. Our auditsincluded consideration of internal control over financial reporting as a basis for designing auditprocedures that are appropriate in the circumstances, but not for the purpose of expressing anopinion on the effectiveness of the Company’s internal control over financial reporting.Accordingly, we express no such opinion. An audit also includes examining, on a test basis,evidence supporting the amounts and disclosures in the financial statements, assessing theaccounting principles used and significant estimates made by management, as well as evaluatingthe overall financial statement presentation. We believe that our audits provide a reasonable basisfor our opinion.In our opinion, the financial statements referred to above present fairly, in all material respects,the financial position of <strong>Hilton</strong> Garden Inns International Franchise LLC at December 31, 2011and 2010, and the results of its operations and its cash flows for the years ended December 31,2011, 2010 and 2009, in conformity with accounting principles generally accepted in the UnitedStates.June 27, 20121


<strong>Hilton</strong> Garden Inns International Franchise LLCBalance SheetsDecember 31,2011 2010AssetsCash and cash equivalents $ 1,000 $ 1,000Accounts receivable, net of allowance for doubtful accounts of$517,356 and $458,801, respectively 206,942 93,868Due from <strong>Hilton</strong> affiliates related to <strong>franchise</strong> deposits 279,600 —Prepaid foreign withholding taxes 73,995 —Total Assets $ 561,537 $ 94,868Liabilities and Member’s CapitalFranchise deposits $ 279,600 $ —Accrued foreign withholding taxes 56,104 59,523Deferred revenue 73,995 —Total liabilities 409,699 59,523Commitments and contingencies - see Note 5Contributed capital 1,000 1,000Retained earnings 3,078,641 1,936,589Due from <strong>Hilton</strong> affiliates (2,927,803) (1,902,244)Total member’s capital 151,838 35,345Total Liabilities and Member’s Capital $ 561,537 $ 94,868See notes to financial statements.2


<strong>Hilton</strong> Garden Inns International Franchise LLCStatements of Operations and Member’s CapitalYear Ended December 31,2011 2010 2009RevenuesFranchise and license fees $ 1,336,804 $ 1,040,985 $ 459,321Franchise sales and change of ownership fees 96,408 130,588 490,462Other — — 7,500Total revenues 1,433,212 1,171,573 957,283ExpensesOperating expenses 71,723 58,050 48,102Provision for doubtful accounts 95,434 160,137 52,408Total expenses 167,157 218,187 100,510Operating income 1,266,055 953,386 856,773Gain (loss) on foreign currency transactions (13,400) 2,222 (5,703)Income before taxes 1,252,655 955,608 851,070Foreign withholding tax expense (110,603) (99,768) (83,470)Net income $ 1,142,052 $ 855,840 $ 767,600Member’s capital, beginning of year $ 35,345 $ 125,359 $ 7,986Net income 1,142,052 855,840 767,600Increase in due from <strong>Hilton</strong> affiliates (1,025,559) (945,854) (650,227)Member’s capital, end of year $ 151,838 $ 35,345 $ 125,359See notes to financial statements.3


<strong>Hilton</strong> Garden Inns International Franchise LLCStatements of Cash FlowsYear Ended December 31,2011 2010 2009Operating Activities:Net income $ 1,142,052 $ 855,840 $ 767,600Adjustments to reconcile net income to net cashprovided by operating activities:Provision for doubtful accounts 95,434 160,137 52,408Changes in operating assets and liabilities:Accounts receivable (208,508) (79,609) (181,575)Prepaid foreign withholding taxes (73,995) — —Accrued foreign withholding taxes (3,419) 9,486 11,794Deferred revenue 73,995 — —Cash provided by operating activities 1,025,559 945,854 650,227Financing Activities:Increase in due from <strong>Hilton</strong> affiliates (1,025,559) (945,854) (650,227)Cash used in financing activities (1,025,559) (945,854) (650,227)Net change in cash and cash equivalents — — —Cash and cash equivalents, beginning of year 1,000 1,000 1,000Cash and cash equivalents, end of year $ 1,000 $ 1,000 $ 1,000Supplemental Disclosures:Decrease (increase) in due from <strong>Hilton</strong> affiliatesrelated to <strong>franchise</strong> deposits $ (279,600) $ 60,000 $ 9,425Increase (decrease) in <strong>franchise</strong> deposits $ 279,600 $ (60,000) $ (9,425)See notes to financial statements.4


NOTES TO FINANCIAL STATEMENTSNote 1: Organization<strong>Hilton</strong> Garden Inns International Franchise LLC (“we,” “us," or “our”) is a Delaware limited liability corporation that was formedon October 15, 2007 to be the franchisor of the <strong>Hilton</strong> Garden Inns brand outside the United States. We are a wholly ownedsubsidiary of <strong>Hilton</strong> International Franchise Holding LLC (the “Parent”), which, in-turn, is a wholly owned subsidiary of <strong>Hilton</strong><strong>Worldwide</strong>, Inc. (“<strong>Hilton</strong>”).We license intellectual property from a wholly owned affiliate of <strong>Hilton</strong> on a royalty free basis and then license the use of thetrademarks to third party hotel owners under long-term <strong>franchise</strong> agreements.Note 2: Basis of Presentation and Summary of Significant Accounting PoliciesBasis of PresentationReclassificationsCertain prior period amounts have been reclassified to conform to the current period presentation. These reclassifications includepresenting the provision for doubtful accounts and the change in accounts receivable separately within the statements of cashflows.Use of EstimatesThe preparation of financial statements in conformity with U.S. generally accepted accounting principles (“GAAP”) requiresmanagement to make estimates and assumptions that affect the amounts reported and, accordingly, ultimate results could differfrom those estimates.Summary of Significant Accounting PoliciesRevenue RecognitionRevenues are primarily derived from the following sources and are generally recognized as services are rendered:• Franchise and license fees represent fees earned in connection with the licensing of our brand name, usually under longterm<strong>franchise</strong> agreements with the hotel owners. We charge a monthly <strong>franchise</strong> license fee based on a percentage ofroom revenue and recognize revenue as the fee is earned, which is in accordance with the terms of the agreement.• Franchise sales and change of ownership fees are fees earned in connection with the sale or change of ownership of a<strong>franchise</strong>, which includes application and initiation fees for new hotels entering the system. We also recognize fees fromhotel owners to convert existing brands to our brand name. These fees are recognized as revenue when it is determinedthat the fees are non-refundable, all services required to earn the fee have been performed, and we have no remainingcontractual obligations.Cash and Cash EquivalentsCash and cash equivalents include all highly liquid investments with original maturities, when purchased, of three months or less.Accounts Receivable and Allowance for Doubtful AccountsAccounts receivable represents amounts due from <strong>franchise</strong>es and is presented net of an allowance for doubtful accounts. Werecord an allowance for doubtful accounts when we specifically identify a receivable balance that will not be collected based onmanagement’s review of payment and collection activity and the financial condition of the <strong>franchise</strong>e. In addition to specificallyidentified receivables, we record an allowance on the general population of accounts receivable that we believe are likelyuncollectible based on historical collection activity and current business conditions.5


Franchise DepositsFranchise deposits represent <strong>franchise</strong> initiation and application fees that are collected at the time a third party applies for a <strong>franchise</strong>license. These amounts are recorded as a liability until the application is approved and we have no remaining contractual obligations.At that time, the deposits are recognized as revenue. If the <strong>franchise</strong> application is not approved, the application fee is refundedto the applicant, less processing fees.Currency TranslationWe generally transact business in the local currency of the <strong>franchise</strong>e with our functional currency being the United States dollar("USD"). Income and expense amounts denominated in foreign currencies are translated to USD at the average exchange rate forthe period. Assets and liabilities denominated in foreign currencies are translated to USD at the exchanges rates prevailing as ofthe financial statement date and the related gains and losses are reflected in the statement of operations and member's capital.Note 3: Fair Value MeasurementsFair value is defined as the exchange price that would be received for an asset or paid to transfer a liability (an exit price) in theprincipal or most advantageous market for the asset or liability in an orderly transaction between market participants on themeasurement date. We believe that the fair values of our assets and liabilities approximate their reported carrying amounts as ofDecember 31, 2011 and 2010.Note 4: Income TaxesWe <strong>franchise</strong> hotels in various jurisdictions throughout the world. Certain jurisdictions require the taxation of payments made for<strong>franchise</strong> licensing and certain other fees to foreign domiciled entities. The taxation rates for these payments vary by jurisdictionand in some cases may be exempt from any withholding of taxes based on cross-jurisdictional tax relief agreements. Incircumstances where we are subject to a tax on payments made for <strong>franchise</strong> licensing and certain other fees, the <strong>franchise</strong>e isresponsible for the withholding and remittance of these foreign taxes to the local taxing authority. Taxes related to <strong>franchise</strong>licensing and certain other fees, if any, are presented as foreign withholding tax expense in the statement of operations and member’scapital. Taxes which have been withheld by the <strong>franchise</strong>e which have not been remitted to the local taxing authority are presentedas accrued foreign withholding taxes on the balance sheet. To the extent a <strong>franchise</strong> licensing or certain other fee has been collectedin advance of revenue recognition (e.g. refundable application fees), the related tax and is presented as prepaid foreign withholdingtaxes and deferred revenue on the balance sheet.No provision is made in our accounts for domestic income taxes because, for U.S. income tax purposes, we are treated as adisregarded entity and all items of taxable income and expense are included in the computation of taxable income of <strong>Hilton</strong>. Theresults of operations reflected in the accompanying statements of operations may differ from amounts reported in our federalincome tax returns because of differences in accounting policies adopted for financial and tax reporting purposes.If there is uncertainty in income taxes recognized in the financial statements, we use a prescribed more-likely-than-not recognitionthreshold and measurement attribute for the financial statement recognition and measurement of a tax position taken or expectedto be taken in tax return.Note 5: Commitments and ContingenciesWe are subject to litigation arising from the normal course of business. While the ultimate results of claims and litigation cannotbe predicted with certainty, we expect the resolution of all pending or threatened claims and litigation to have an immaterial effecton our results of operations or financial position.In connection with the acquisition of <strong>Hilton</strong> by affiliates of The Blackstone Group in October 2007, <strong>Hilton</strong> entered into a seniorsecured debt agreement and all of our assets and <strong>franchise</strong> contracts were pledged as non-borrower guarantor and non-borrower<strong>franchise</strong> pledgor collateral under the terms of the agreement. We are one of many <strong>Hilton</strong> subsidiaries whose assets and contractswere pledged as collateral under the terms of the senior secured debt agreement, as have the majority of <strong>Hilton</strong>’s tangible assetsand contractual rights. The senior secured debt, as modified, has varying terms with extension options through November 2015.We have not recorded a guarantee liability as of December 31, 2011 and 2010, due to the nature of the parent and subsidiaryrelationship between us and <strong>Hilton</strong>.6


Note 6: Related Party TransactionsWe maintain intercompany balances with <strong>Hilton</strong> affiliates, resulting from <strong>Hilton</strong>’s centralized cash management system. One ofthese balances relates to <strong>franchise</strong> deposits, which are collected on our behalf by <strong>Hilton</strong> affiliates and deposited into a lockboxaccount to which we have no access. Amounts due from <strong>Hilton</strong> affiliates for <strong>franchise</strong> deposits are reflected as an asset and arerepayable to us upon demand. The remainder of due from <strong>Hilton</strong> affiliates represents the amounts that are not expected to berepaid and are reflected as a component of member’s capital as of December 31, 2011 and 2010.We also have an operator agreement with a <strong>Hilton</strong> affiliate, whereby we pay a fee of five percent of revenue, as defined in theagreement, to cover our operating expenses. These expenses are recorded in the statements of operations and member's capitalas incurred for the years ended December 31, 2011, 2010, and 2009. Operating expenses that are payable are reflected as areduction of amounts due from <strong>Hilton</strong> affiliates.Note 7: Subsequent EventsWe have evaluated all subsequent events through June 27, 2012, the date that the financial statements were available to be issued.7


EXHIBIT I


HILTON GARDEN INN CANADA STANDARDSIntroductionAnd Main TableOf ContentsSummaryOfChanges100OurBrand200QualityAssuranceAnd BrandThresholds300Employees400Learning AndDevelopment500Brand SalesAndMarketing600ReservationsAndDistributionExperience7008009001000110012001300<strong>Hilton</strong>HHonors AndCustomerReally MattersWelcomeAnd FarewellExperienceGuestroomAnd BathExperienceOtherGuest AreasAnd ServiceFood AndBeverageBusiness Center,MeetingsAnd EventsExperienceRecreationExperience1400Retail/ConcessionaireExperience1500Safety,Security AndInsurance1600Back Of HouseAnd BuildingOperations1700Technology2500Design AndConstructionDesign AndConstructionGlossaryEffective November 1, 2010 v1.0


HILTON GARDEN INN STANDARDS TABLE OF CONTENTS<strong>Hilton</strong> Garden Inn Standards Table of Contents ......................................ii<strong>Hilton</strong> Garden Inn Standards Preface .............................................xi<strong>Hilton</strong> Garden Inn Standards Introduction. .........................................xiiUsing Your <strong>Hilton</strong> Garden Inn Standards Manual ................................... xiiiOperations, and Design and Construction are the Primary Sections ............... xiiiViewing the Electronic Manual ............................................ xiiiUnderstanding the Layout. ............................................... xivThe Resource Sidebar. ...................................................xvIntentionally Left Blank ...................................................xvSearching with Keywords and Synonyms .................................... xvi2010 HILTON GARDEN INN SUMMARY OF CHANGES ............................. Summary-i100 OUR BRAND ..............................................................100-i101.00 Brand Culture ...................................................100-1102.00 Brand Identity ...................................................100-1103.00 Brand Designations ..............................................100-1104.00 Corporate Responsibility ..........................................100-2ii <strong>Hilton</strong> Garden Inn Canada Standards Effective November 1, 2010


HILTON GARDEN INN STANDARDS TABLE OF CONTENTS200 QUALITY ASSURANCE AND BRAND THRESHOLDS. ..............................200-i201.00 General Rules ...................................................200-1202.00 Quality Assurance Program ........................................200-2203.00 CORE Standards. ................................................200-4204.00 Minimum Performance Thresholds / Brand Performance Gate Standards .....200-5205.00 Property Improvement Planner. .....................................200-6206.00 Relicensing / Renovation / Change of Ownership (Existing Properties Only). ...200-6300 EMPLOYEES ..............................................................300-i301.00 Staff Requirements ...............................................300-1302.00 Mandatory Full-Time Positions ......................................300-2303.00 Service Positions ................................................300-3304.00 General Rules and Expected Behaviors ...............................300-3305.00 Employee Appearance ............................................300-5306.00 Guest Relations and Service Standards ...............................300-6400 LEARNING AND DEVELOPMENT .............................................400-i401.00 General Rules ...................................................400-1402.00 <strong>Hilton</strong> <strong>Worldwide</strong> Programs ........................................400-1403.00 Franchisee Training. ..............................................400-1404.00 Employee Training. ...............................................400-2405.00 Training Requirements ............................................400-3iii <strong>Hilton</strong> Garden Inn Canada Standards Effective November 1, 2010


HILTON GARDEN INN STANDARDS TABLE OF CONTENTS500 BRAND SALES AND MARKETING .............................................500-i501.00 <strong>Hilton</strong> <strong>Worldwide</strong> Trademarks and Logos. .............................500-1502.00 Brand Identity System ............................................500-4503.00 Sales Programs .................................................500-4504.00 Marketing Programs .............................................500-4505.00 Advertising .....................................................500-5506.00 Property Brochures and Collateral ...................................500-7507.00 Signage. .......................................................500-8508.00 Graphics – Printed Materials and Supplies. ............................500-9509.00 Internet Standards ..............................................500-10600 RESERVATIONS AND DISTRIBUTION EXPERIENCE ...............................600-i601.00 General Rules ...................................................600-1602.00 Required Sales and Marketing Programs ..............................600-1603.00 Reservation Standards / Inventory. ...................................600-5604.00 Guestroom Rates ................................................600-9605.00 Distribution Standards ...........................................600-11606.00 Miscellaneous Charges. ..........................................600-12607.00 Reservations Service Standards ...................................600-12iv <strong>Hilton</strong> Garden Inn Canada Standards Effective November 1, 2010


HILTON GARDEN INN STANDARDS TABLE OF CONTENTS700 HILTON HHONORS AND CUSTOMER REALLY MATTERS .........................700-i701.00 General Rules ...................................................700-1702.00 <strong>Hilton</strong> HHonors .................................................700-1703.00 <strong>Hilton</strong> HHonors (Portfolio-Wide) ....................................700-1704.00 CRM ..........................................................700-6705.00 Guest Assistance ................................................700-8800 WELCOME AND FAREWELL EXPERIENCE ......................................800-i801.00 General Rules ...................................................800-1802.00 Pre-Arrival Services ..............................................800-1803.00 Guest Transportation .............................................800-1804.00 Exterior Presentation .............................................800-3805.00 Entrance / Lobby / Public Areas Presentation ...........................800-5806.00 Arrival Experience ................................................800-6807.00 Front Desk Presentation ...........................................800-6808.00 Front Desk Service ...............................................800-7809.00 Front Desk Collateral ............................................800-10810.00 Concierge Services. .............................................800-10811.00 Elevators / Corridors .............................................800-10812.00 Stairs. ........................................................800-10v <strong>Hilton</strong> Garden Inn Canada Standards Effective November 1, 2010


HILTON GARDEN INN STANDARDS TABLE OF CONTENTS900 GUESTROOM AND BATHROOM EXPERIENCE ...................................900-i901.00 General Rules ...................................................900-1902.00 Guestroom .....................................................900-1903.00 Bathroom / Dressing Area .........................................900-13904.00 In-Room Coffee / Tea Service ......................................900-18905.00 Suite Rooms ..................................................900-19906.00 Guestrooms with Fireplaces ......................................900-19907.00 Executive Level Rooms ..........................................900-19908.00 Residential Units ...............................................900-19909.00 Penthouse Floor Experience ......................................900-191000 OTHER GUEST AREAS AND SERVICES ........................................1000-i1001.00 General Rules ..................................................1000-11002.00 Public Restrooms ...............................................1000-11003.00 Dry Cleaning and Laundry Services .................................1000-21004.00 Guest Laundry .................................................1000-21005.00 Vending ......................................................1000-21006.00 Automatic Teller Machines (ATMs) ..................................1000-31007.00 Luggage Storage ...............................................1000-31008.00 Grocery Shopping ..............................................1000-31009.00 Fire Pits / Patio Grills .............................................1000-31010.00 Pet Policies / Amenities ...........................................1000-31011.00 Valet Services ..................................................1000-31012.00 Executive Lounge ..............................................1000-31013.00 Foreign Currency Exchange ......................................1000-41014.00 Revenue Producing Programs .....................................1000-4vi <strong>Hilton</strong> Garden Inn Canada Standards Effective November 1, 2010


HILTON GARDEN INN STANDARDS TABLE OF CONTENTS1100 FOOD AND BEVERAGE. ....................................................1100-i1102.00 <strong>Hilton</strong> Garden Inn Food and Beverage ...............................1100-11200 BUSINESS CENTER, MEETINGS AND EVENTS EXPERIENCE ......................1200-i1201.00 General Rules ..................................................1200-11202.00 Service Standards ..............................................1200-11203.00 Business Center ................................................1200-11204.00 Meetings ......................................................1200-31205.00 Hospitality Suite ................................................1200-71206.00 Events .......................................................1200-71207.00 Pre-Function Areas .............................................1200-71208.00 Coat Room / Check .............................................1200-71209.00 Brand Distinctive Programs .......................................1200-71300 RECREATION EXPERIENCE .................................................1300-i1301.00 General Rules ..................................................1300-11302.00 Service Standards ..............................................1300-11303.00 Swimming Pool / Whirlpool (Indoor or Outdoor) ........................1300-11304.00 Fitness Center. .................................................1300-31305.00 Activities .....................................................1300-101306.00 Whirlpool Experience ...........................................1300-101307.00 Resort Experience .............................................1300-10vii <strong>Hilton</strong> Garden Inn Canada Standards Effective November 1, 2010


HILTON GARDEN INN STANDARDS TABLE OF CONTENTS1400 RETAIL / CONCESSIONAIRE EXPERIENCE ......................................1400-i1401.00 Retail – General Rules ...........................................1400-11402.00 Service Standards ..............................................1400-11403.00 Pavilion Pantry ................................................1400-11404.00 Gift Shop. .....................................................1400-21405.00 Other Retail Outlets .............................................1400-21406.00 Third-Party Concessionaires. ......................................1400-21500 SAFETY, SECURITY AND INSURANCE. ........................................1500-i1501.00 General Rules ..................................................1500-11502.00 Insurance .....................................................1500-11503.00 Safety .......................................................1500-121504.00 Security. .....................................................1500-171505.00 Loss Prevention ...............................................1500-191506.00 Privacy / Data Integrity ..........................................1500-201600 BACK OF HOUSE AND BUILDING OPERATION. .................................1600-i1601.00 General Rules ..................................................1600-11602.00 Administrative Offices. ...........................................1600-11603.00 Housekeeping Service Standards ..................................1600-11604.00 Maintenance Service Standards. ...................................1600-21605.00 Service Areas ..................................................1600-31606.00 Employee Facilities .............................................1600-3viii <strong>Hilton</strong> Garden Inn Canada Standards Effective November 1, 2010


HILTON GARDEN INN STANDARDS TABLE OF CONTENTS1700 TECHNOLOGY. ...........................................................1700-i1701.00 Property Management Technology. .................................1700-11702.00 Voice Telecommunications Hardware ...............................1700-81703.00 Telephone Switchboard Requirements. ..............................1700-91704.00 Telephone Requirements .........................................1700-91705.00 High-Speed Internet Access (HSIA) ................................1700-151706.00 Entertainment .................................................1700-161707.00 Convenience ..................................................1700-191708.00 Accessibility ..................................................1700-191709.00 Mobile Telephone and Wireless Devices ............................1700-202500 DESIGN AND CONSTRUCTION ..............................................2500-iOverview .............................................................2500-1Codes .............................................................2500-12501.00 Exterior .......................................................2500-12502.00 Lobby Area ....................................................2500-82503.00 Public Restrooms ..............................................2500-142504.00 Food and Beverage ............................................2500-172505.00 Executive Lounge ..............................................2500-262506.00 Commercial Facilities ...........................................2500-262507.00 Meeting Facilities ..............................................2500-292508.00 Recreational Facilities ...........................................2500-362509.00 Circulation. ...................................................2500-462510.00 Guestrooms / Suites ............................................2500-512511.00 Specialty Suites ...............................................2500-672512.00 Guest Bath ...................................................2500-71ix <strong>Hilton</strong> Garden Inn Canada Standards Effective November 1, 2010


HILTON GARDEN INN STANDARDS TABLE OF CONTENTS2513.00 Back Of House ................................................2500-802514.00 Technical Criteria ..............................................2500-902515.00 Furnishings, Fixtures and Equipment ..............................2500-1162516.00 Fire Protection and Life Safety Requirements .......................2500-1192517.00 Accessibility Guidelines ........................................2500-1392518.00 Voice and Data Wiring Standards .................................2500-139DESIGN AND CONSTRUCTION GLOSSARY ........................................Glssary-1Abbreviations. ..........................................................Glssary-1Acronyms ...........................................................Glssary-2Terminology/Definitions ...................................................Glssary-3x <strong>Hilton</strong> Garden Inn Canada Standards Effective November 1, 2010


EXHIBIT J


EXHIBIT JHILTON GARDEN INNS INTERNATIONAL FRANCHISE LLCHILTON GARDEN INN ®RECEIPT BY PROSPECTIVE FRANCHISEEI, on my behalf and/or as an officer, shareholder and/or director, member or partner ofthe corporation or other legal entity which is the prospective <strong>franchise</strong>e, acknowledgereceipt of a Disclosure Document dated September 26, 2012. This disclosure documentincluded the following exhibits.Exhibit AExhibit A-1Exhibit BExhibit CExhibit DExhibit EExhibit FExhibit GExhibit HExhibit IExhibit JFranchise AgreementDevelopment Incentive NoteComputer System Agreement (HITS Agreement)Franchise ApplicationGuaranty of Franchise AgreementCurrent FranchiseesTerminated FranchiseesVoluntary Termination AgreementFinancial StatementsManual Table of ContentsReceiptIssuance Date: September 26, 2012NameBy:(Signature)AddressCity, Province, Postal CodeArea Code and Telephone NumberDate:{000011-999987 00196694.DOCX; 2}September 2012 HGI (Canada)

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