Tannis GoddardEnglish / WorkshopOnline narratives as a reflective career guidance process: Using web-spaces tostory career identityAbstractThis workshop will explore how interactive online spaces can <strong>of</strong>fer a new model for deliveringguidance services that leverages the power <strong>of</strong> story and constructive writing between clients andpractitioners. As individuals seek career support across their life-span, many questions are emergingabout how to effectively ensure that services and interventions are available to reach clients acrosscultures, geography and with varying personal needs. Thoughtful use <strong>of</strong> interactive web spaces canenable practitioners and clients to leverage the power <strong>of</strong> a global technology as a space for intimatenarrative communication. Building from 7 years <strong>of</strong> innovative experience designing online careerinterventions; training practitioners in online narrative practice; and researching the experience andeffectiveness <strong>of</strong> online career guidance, the presenter will provide a theoretical framework fordesigning and delivering facilitated online career services and will provide rich demonstrations <strong>of</strong>online services being used with cross-cultural adult populations in Canada. Participants will:• Learn how text based, facilitated, online interventions can use narrative and dialogic processes tosupport clients as they author and construct meaning about their career identity• Gain an overview and understanding about various design considerations when building an onlinecareer guidance interventions• Consider the different counselling techniques required to develop rapport, build a working alliance,and effectively facilitate a client’s process online• Extrapolate the impact, challenges and opportunities <strong>of</strong> facilitated online career guidance withinmulti-lingual, cross-cultural and multi-cultural contexts.About the presenterDesignation:Organization:Contact Information:email:Language:Type <strong>of</strong> Presentation:Founder and PresidentTraining Innovations Inc.600 – 4180 Lougheed Hwy, Burnaby, BC, Canada.tannis.goddard@training-innovations.comEnglishWorkshopTannis is the founder and President <strong>of</strong> Training Innovations, a career development <strong>org</strong>anization that delivers communitybasedcareer services in British Columbia, Canada. Tannis has 20 years experience designing services and interventionsthat address life-span career development and learning needs. Tannis has also led the design and development <strong>of</strong> anonline career learning platform that has been used to deliver a range <strong>of</strong> facilitated online career counselling services andher <strong>org</strong>anization is the first to deliver such services in Canada. In 2007, Tannis won the Award <strong>of</strong> Excellence from theCareer Management Association <strong>of</strong> BC and was a nominated finalist in for Canada’s Top 40 under 40 Leadership Award.Tannis is currently completing her Doctorate at the University <strong>of</strong> Sheffield and through her research is building apedagogical framework for the design and delivery <strong>of</strong> facilitated online career learning.112IAEVG-Jiva Conference, India, 2010
Tristram Hooley, Jenny Bimrose & Tannis GoddardEnglish / <strong>The</strong>matic SymposiumWho gives and who gets online?<strong>The</strong> role <strong>of</strong> the pr<strong>of</strong>essional in supporting career learning on the web<strong>The</strong> following papers will be presented:Abstract• Jenny Bimrose, An investigation into the skills and competencies needed by career pr<strong>of</strong>essionals todeliver internet-based guidance.• Tannis Goddard, Online career counselling: Developing a pedagogy for e-career learning.• Tristram Hooley, Careering through the web: Career exploration and the role <strong>of</strong> careers servicesThis symposia will explore the role <strong>of</strong> the careers worker or guidance pr<strong>of</strong>essional in supporting onlinecareer learning. <strong>The</strong> presentations will set out a vision <strong>of</strong> how career learning can take place on theweb through a variety <strong>of</strong> technologies and practices. <strong>The</strong> presenters will discuss the social actions <strong>of</strong>giving (information, content and advice) and getting (making meaning and leaning) with considerationto how these activities are altered by moving career guidance into online spaces. <strong>The</strong> session will askhow far it is possible to translate existing guidance practices and pedagogies online and where theseneed to be re-imagined. <strong>The</strong> growth <strong>of</strong> social media has also delivered the power to create onlinecontent and develop materials for web users at large. With a change in the time and space <strong>of</strong> onlineinteractions, the learning dynamic becomes more personally defined and this invites furtherconsideration about the blended interplay <strong>of</strong> online and <strong>of</strong>fline career learning as a socially situatedpractice. Within these changing contexts, it is critical to ask what role the pr<strong>of</strong>essional career guidancepractitioner assumes and what resources they can draw on from their existing practice and the newenvironment to support the development <strong>of</strong> high quality career learning. <strong>The</strong> role <strong>of</strong> the practitioner isfurther impacted by the design <strong>of</strong> online spaces and how the client and practitioner come together in aco-constructive process. Critical to this discussion is the consideration <strong>of</strong> practitioner skills andcompetencies for effectively participating in online space with clients. <strong>The</strong> presenters will provide adiscussion framework for internet-based career learning focused on design and delivery approachesthat locate these emerging questions Key topics to be covered include:• how to develop a common vocabulary for online guidance and career learning;• the interface between e-learning and e-guidance – pedagogical and practical considerations;• blended guidance – how we can draw together e-guidance with face-to-face guidance;• the nature <strong>of</strong> the web 2.0 world;• digital literacy and the digital natives;• practitioner competencies and skills relevant to internet-based guidance; and• the implications for ‘expertise’ in the careers intervention.About the presentersContact Information:email:Language:Type <strong>of</strong> Presentation:International Centre for Guidance Studies (iCeGS), University <strong>of</strong> Derby, KedlestonRoad, Derby, DE22 1GB, UK.t.hooley@derby.ac.ukEnglish<strong>The</strong>matic SymposiumTristram Hooley is the Head <strong>of</strong> the International Centre for Guidance Studies (iCeGS) at the University <strong>of</strong> Derby(www.derby.ac.uk/icegs). He has been involved in research, teaching and education in and around higher education formost <strong>of</strong> his career and has particular interests in careers, doctoral education, social capital and the role <strong>of</strong> technology inresearch, teaching and guidance. Current projects he is involved in include exploring the career paths <strong>of</strong> researchers,employment practice with higher education, career theory and online pedagogies. He also writes the Adventures inCareer Development blog at http://adventuresincareerdevelopment.posterous.com/Jenny Bimrose is a Pr<strong>of</strong>essorial Fellow at the Institute for Employment Research at the University <strong>of</strong> Warwick, England.Please refer to page 71 for details.Tannis Goddard is the founder and President <strong>of</strong> Training Innovations, a career development <strong>org</strong>anization that deliverscommunity-based career services in British Columbia, Canada. Please refer to page 112 for details.113IAEVG-Jiva Conference, India, 2010
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