Patient Communication Techniques - Healthcare Professionals
Patient Communication Techniques - Healthcare Professionals Patient Communication Techniques - Healthcare Professionals
Empowerment• Allow patient to take control of biomedicalinformation (Ask before tell…)– What have you been told about the effects ofdiabetes on your body?– What can I tell you about diabetes that wouldbe helpful?
Empowerment• Allow patient to take control of biomedicalinformation (Ask before tell…)• Identify and build on their strengths– “Tell me more about the time when you wereable to take your meds every day.”– “I think it’s great that you came in today…”
- Page 1 and 2: Enhancing Communication forBetter P
- Page 3 and 4: “The average American physicianco
- Page 5 and 6: How can we improve ourskills?
- Page 7 and 8: What is Motivational Interviewing?
- Page 9 and 10: Motivational Interviewing:Cigarette
- Page 11 and 12: Overarching GoalTake away 1-2 techn
- Page 13 and 14: Exploring Patient Perspectives• W
- Page 15 and 16: Exploring Patient Perspectives• W
- Page 17 and 18: Exploring Patient Perspectives• W
- Page 19 and 20: Voluntary Non-adherence• Not conv
- Page 21 and 22: Failure to Explore• D: What do yo
- Page 23 and 24: “People almost never changewithou
- Page 25 and 26: Express Empathy
- Page 27 and 28: EMPATHIC OPPORTUNITYPatient: After
- Page 29 and 30: Are we good at empathy?• Physicia
- Page 33: “It is so scary when something li
- Page 36 and 37: The Effect of Empathy onOutcomes of
- Page 38 and 39: The Righting Reflex• D- What are
- Page 40 and 41: Resist the Righting Reflex• The s
- Page 42 and 43: So how do you inform oreducate pati
- Page 44 and 45: So how do you inform oreducate pati
- Page 48 and 49: Disempowerment• P: You wait and s
- Page 50 and 51: Reflections on this Approach• Tak
Empowerment• Allow patient to take control of biomedicalinformation (Ask before tell…)– What have you been told about the effects ofdiabetes on your body?– What can I tell you about diabetes that wouldbe helpful?
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