Patient Communication Techniques - Healthcare Professionals
Patient Communication Techniques - Healthcare Professionals Patient Communication Techniques - Healthcare Professionals
from healthcare.professionals.sw.org
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13.07.2015
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“When you are listening, even if itis just for a minute, you have noother immediate agenda than tounderstand the other person’sperspective and experience.”Rollnick et al.Motivational Interviewing in Healthcare
Express Empathy
- Page 1 and 2: Enhancing Communication forBetter P
- Page 3 and 4: “The average American physicianco
- Page 5 and 6: How can we improve ourskills?
- Page 7 and 8: What is Motivational Interviewing?
- Page 9 and 10: Motivational Interviewing:Cigarette
- Page 11 and 12: Overarching GoalTake away 1-2 techn
- Page 13 and 14: Exploring Patient Perspectives• W
- Page 15 and 16: Exploring Patient Perspectives• W
- Page 17 and 18: Exploring Patient Perspectives• W
- Page 19 and 20: Voluntary Non-adherence• Not conv
- Page 21 and 22: Failure to Explore• D: What do yo
- Page 23: “People almost never changewithou
- Page 27 and 28: EMPATHIC OPPORTUNITYPatient: After
- Page 29 and 30: Are we good at empathy?• Physicia
- Page 33: “It is so scary when something li
- Page 36 and 37: The Effect of Empathy onOutcomes of
- Page 38 and 39: The Righting Reflex• D- What are
- Page 40 and 41: Resist the Righting Reflex• The s
- Page 42 and 43: So how do you inform oreducate pati
- Page 44 and 45: So how do you inform oreducate pati
- Page 46 and 47: Empowerment• Allow patient to tak
- Page 48 and 49: Disempowerment• P: You wait and s
- Page 50 and 51: Reflections on this Approach• Tak
Express Empathy
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