Capability Reviews: Progress and Next Steps - The Civil Service

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ForewordThe challenge to the Capability Reviews is: ‘Are they bringing about sustainablechange and strengthening Civil Service capability? In short, are they making adifference?’ I believe that this document demonstrates that they are doing justthat. There is a picture of improvement, often against very challenging externaland internal pressures, in all of the Tranche 1 departments. Permanent secretariescare about their Capability Reviews, and they care about improving theirdepartments. We are seeing this leading to positive outcomes.I have personally been challenged by the Capability Review of my owndepartment, the Cabinet Office, and also by the recent independent evaluation ofthe Capability Reviews programme by the Sunningdale Institute. Both of thesepoint to some real successes, but both challenge us to see these as only the verystart of a new transformational agenda.Government needs both strong and capable delivery departments and also aneffective and expert centre, working well together. This report sets out theprogress made to date both in individual departments and also by the CivilService acting corporately. It also looks to the future and the next steps for creatingsustainable change.At the annual Civil Service Awards ceremony last month, I was privileged to hearabout some exceptional achievements by civil servants. I continue to be proud tolead the Civil Service, to recognise its successes and to challenge it to succeedfurther. We face significant challenges ahead, doing much more with less, in anincreasingly complex and demanding environment. I believe this programme ofCapability Reviews is helping us to face up to these challenges and move forwardwith increased confidence.I would like to thank again all those who have given their time and energy to makingthis programme a success. Nearly 100 review team members, drawn from a widerange of backgrounds, from the private sector to the Civil Service, including localauthority chief executives, and senior executives from the police and health service,have worked on reviews and returned to departments to provide assurance onprogress, supported by the Capability Reviews Team in the Cabinet Office.My permanent secretary colleagues and their boards have worked together withtheir departments to act on the findings of the reviews, and the professors of theSunningdale Institute have produced a stimulating and challenging evaluation.CAPABILITY REVIEWS: PROGRESS AND NEXT STEPS1
This has been an excellent example of the Civil Service working together inpartnership with pace and professionalism, drawing on expertise and learning frominside and beyond. I look forward to the next 18 months.Sir Gus O’Donnell KCBCabinet Secretary and Head of the Home Civil ServiceDecember 20072 FOREWORD
Page 1: Capability Reviews:Progress and Nex
Page 5 and 6: 1. Tranche 1 departments: a year on
Page 7 and 8: Department for Children, Schools an
Page 9 and 10: This will act as an innovative and
Page 11 and 12: • ‘Managing for improvement’:
Page 13 and 14: Home OfficeStarting from a low base
Page 15 and 16: Department’s wider agenda. Develo
Page 17 and 18: Ministry of JusticeThe MoJ was crea
Page 19 and 20: A number of significant programmes
Page 21 and 22: 2. Common capability gaps: progress
Page 23 and 24: later tranches have not been able t
Page 25 and 26: or hinder it:‘lack of leadership
Page 27 and 28: All of these aspects came together
Page 29 and 30: Case study: Collective leadership i
Page 31 and 32: • Engaging the wider SCS. This is
Page 33 and 34: Participants’ comments included:
Page 35 and 36: Consequently, the areas of focus su
Page 37 and 38: Building up the supply and demand s
Page 39 and 40: Case study: Development work with d
Page 41 and 42: Case study: A skills strategy for g
Page 43 and 44: The recent CSR has emphasised the i
Page 45 and 46: At six months after the review:•
Page 47 and 48: Our challenge now is to ensure that
Page 49 and 50: • a more comprehensive approach t
Page 51 and 52: The Tranche 3 report identified the
Page 53 and 54:
Case study: The Home Office Strateg
Page 55 and 56:
The group is expanding to include l
Page 57 and 58:
• The Sunningdale Institute facil
Page 59 and 60:
Exhibit 3: Change trajectoriesCapab
Page 61 and 62:
original reviews. The re-review wil
Page 63 and 64:
Departments increasingly have to wo
Page 65 and 66:
LeadershipKey questions that test c
Page 67 and 68:
DeliveryKey questions that test cur
Page 69:
Capability Reviews TeamCabinet Offi
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