WinTrac™ 5.X

Chapter 10Troubleshooting your WinTrac SoftwareAttaching WinTrac files to Notes and E-mailsTo attach a WinTrac file to a Lotus Notes memo (or another e-mail application):1. Note the full file name and path of the file that you wish to attach. The full name and path of a file isdisplayed in the right-hand pane of the File Management Window in WinTrac.2. From Notes, choose the menu option Attach (or insert file from other e-mail apps)3. Using the file name and path, locate the file to be attached. E.g. in Windows XP, if using the defaultdatabase location, the directory will be C:\Documents and Settings\All Users\ApplicationData\Thermo King\WinTracDB\Files. Within WinTrac, you can select “Browse to Files” from the“File” menu to open a windows explorer window at that directory.4. If you want to send a Raw Download file, you will find these files in the \Download directory underyour WinTrac database. E.g. in Windows XP, if using the default database location, you will find theraw download files in C:\Documents and Settings\All Users\Application Data\ThermoKing\WinTracDB\Download.90