WinTrac™ 5.X

Table of ContentsChapter 10 ......................................................................................................................................................... 87Troubleshooting your WinTrac Software ....................................................................................................... 87Logging WinTrac Activity ................................................................................................................................. 87Windows XP Service Pack 2 Database Issues ............................................................................................... 87Unspecified Database Error ......................................................................................................................... 87Installer Issues ................................................................................................................................................ 88Failure Code -106: ....................................................................................................................................... 88Microsoft Office applications do not run after installing WinTrac ................................................................. 88Microsoft Office Installation Dialogs ................................................................................................................ 88Printer Issues .................................................................................................................................................. 88Not enough memory when printing to Postscript Printer.............................................................................. 88Communications Issues .................................................................................................................................. 89Failed to communicate with TK units ........................................................................................................... 89Unable to open COM port ............................................................................................................................ 89COM Port missing ........................................................................................................................................ 89Disabling the Infra Red port on IBM Laptops ............................................................................................... 89Computer shutting down with a Blue Screen ............................................................................................... 89Graphics Issues .............................................................................................................................................. 89Including a screenshot of WinTrac in a Word document ............................................................................. 89Attaching WinTrac files to Notes and E-mails ................................................................................................. 90Chapter 11 ......................................................................................................................................................... 91License Agreement .......................................................................................................................................... 91v