Strategic Indicators Report: Results - Ontario Hospital Association

Indicator 3: Wait Times in Emergency RoomOverviewIndicator: 90th percentile time spent in ER for complex conditions – Admitted PatientsRationale: Due to the lack of available inpatient beds, patients are housed in the ER while waiting for a bed tobecome available. Significant progress on this issue is required to make significant improvement on overallER wait times and improved patient flow.Baseline: 31.4 hours as of March 20103-Year Target: 20.0 hours as of March 2013Indicator Definition and Calculation90th percentile time spent in ER for complex conditions requiring more time for diagnosis, treatment or hospitalbed admission – Admitted PatientsThe amount of time a patient spends in the Emergency Room is referred to as “Total Time Spent in the ER” andis measured from the time patients register or initially see a triage nurse, until the time they leave the ER.The time patients leave the ER may be when they are sent home after being treated or when they areadmitted to a hospital bed, if medically necessary.Time Spent in ER is measured by subtracting the triage time or registration time from "time patient left ER" andis the maximum amount of time in which 9 out of 10 patients have completed their ER visit. The data isbased on ER visits completed for the most current time period at the 126 hospital sites across Ontario, thatare submitting ER data to the National Ambulatory Care Reporting System (NACRS).OHA Calculation of Baseline and ResultsNone requiredData SourceMinistry of Health and Long-Term Care Website, Ontario Wait Times, Health Care Professionals, ProvincialSummary of Time Spent in ERData AvailabilityMonthlyStrategic Indicators: June 2011 -- Page 8 of 24