Minority voices: Research into the access and acceptability of ... - MMC

REFERENCESAPPENDIX I1 Street, C., Stapelkamp, C., Taylor, E.,Malek, M. and Kurtz, Z. (2005).Minority Voices: research into the accessand acceptability of services for themental health of young people fromBlack and minority ethnic groups.London: YoungMinds.2 Maxwell, R. J. (1984). Quality assessmentin health. British Medical Journal, 288,pp. 1470-1472.3 Department for Education and Skills andDepartment of Health. (2004). NationalService Framework for children, youngpeople and maternity services: standard 9the mental health and psychologicalwell-being of children and young people.London: Department of Health. Fromhttp://www.dh.gov.uk/assetRoot/04/09/05/60/04090560.pdf4 Fonagy, P., Target, M., Cottrell, D., et al.(2002). What works for whom? A criticalreview of treatments for children andadolescents. London: The Guilford Press.5 Kurtz, Z. & James, C. What's new:learning from the CAMHS InnovationProjects. London: Department forEducation and Skills. In press.6 Department of Health. (2003).Delivering Race Equality: a framework foraction. Mental health services:consultation document. London:Department of Health. Fromhttp://www.dh.gov.uk/assetRoot/04/06/94/27/04069427.pdf7 Department of Health. (1999).Saving lives: Our Healthier Nation.London: Stationery Office. Fromhttp://www.ohn.gov.uk/ohn/ohn.htmFrom Kurtz and James (In press) What’s New:learning from the CAMHS Innovation Projects. 5Key elements in a servicethat ‘works’For children and young people,the service should: Be readily accessible, for example by offeringappointments at times that can be negotiatedto suit the service user, as well as home visitingand outreach. Be acceptable, offering a non-stigmatisingenvironment and a welcoming, respectful andempowering approach. Fully recognise the problems of thechild/young person and sensitively undertakecareful standardised assessment of their needs. Have the capability and understanding towork with the context in which the youngperson lives, eg. minority ethnic communities. Seek to engage children, young people andtheir parents/carers. Address the possible need to change theattitudes of young people and theirparents/carers and those of staff workingin the service. Offer a range of interventions tailoredto suit individual needs, to include practicalsupport, as well as individual and othertypes of therapy. Offer advice, consultation and training toothers working with children and families. Work in close collaboration with therelevant other disciplines and agencies. Have the capacity to keep in touch withyoung people over the long term, if necessary,and to offer further short-term interventionsand/or arrange for other appropriatesupport services.For professionals, managersand commissioners, the serviceshould have: Clear and achievable aims, objectives andvision shared by all agencies and the staff team. Effective and consistent leadership endorsedby all agencies. Strong inter-agency commitment, over themedium to long term, including a steering orstrategy group able and willing to tackle difficultissues. Commitment to consulting with, and actingon, the views of young people and their families. Links with existing services within thelocal CAMH service system, as an integral partof the tiered framework and the CAMHSdevelopment strategy. Links with services and initiatives not directlywithin the CAMH service system, such aseducation, the voluntary sector and local SureStart programmes. An ability to attract and retain funding. A stable, multidisciplinary staff group, withopportunities for training and development. Positive commitment to continuedevaluation and audit. Balance between providing a direct serviceto its users and influencing the broader networkon issues of young people’s mental health.20