Resident Handbook - UC Davis Health System

MAIL AND MESSAGES:Mailboxes in the Resident Lounge at Mercy Medical Center, the Family Practice Centers, emailand should be checked frequently, and action taken expeditiously when needed. Residents areprovided with pagers accessed via Mercy Medical Center Switchboard. Notify the MMCoperator if your pager seems to be malfunctioning. Please attempt to keep your pager fromdropping into puddles, toilets, or rivers and please safeguard it from loss or theft.MALPRACTICE:The program provides ongoing malpractice insurance to all residents. If you encounter anysituation that you think might involve legal action, notify the Program Director at once. Thisincludes receiving legal documents asking for patient records; a bad clinical outcome, whichcould in any way be construed to involve negligence or other malpractice; or threats of suit froman angry patient or family member. The hospital also provides a “Tail” coverage, which meansyou are covered for events while a resident after you leave. If after graduation you are evernamed in a law suite involving a patient at Mercy, contact the Residency Program immediatelyso that we may involve our Risk Management and assist you as appropriate. NEVER “GO ITALONE.”MEDICAL RECORDS:Mercy Medical Center Medical Center medical records policies may be found on hospitalcomputers at:• H: Mercy: Public: Medical Staff: Rules and Regulations May 2012.pdf and Bylaws2012.pdf• Start: Application Launcher: North State Facilities: Mercy Redding: Everyday Use:Redding On-Line Manuals: Administrative/Governance: Section VIII- MedicalStaff Rules and Regulations and Section VII.A.0 – Medical Staff BylawsCompletion of medical records is important for multiple reasons including communication ofpatient care between providers, patient safety, billing, and regulatory requirements. The medicalstaff rules regarding timely completion of charts apply to residents, even though they are notofficial members of the medical staff and do not have admitting privileges; they work under theprivileges of the attending preceptor. Residents placed on “suspension” for incomplete medicalrecords must remedy this within 24 hours. If records are not completed, the resident will bepulled from their rotation. If the suspended resident is on an in-patient service, another residenton an elective or other available rotation will be pulled to cover. This resident will be paid back.If the “suspended” resident is scheduled for call, the Jeopardy resident will replace them. Thisresident will be paid back. A copy of medical records suspension will be added to the residentfile for reference. A residence who has been on 90 days of suspension will be suspended fromthe residency program for 10 days resulting in delayed graduation and documentation in theresident file.Page 98 of 153C:\Documents and Settings\dhutak\Desktop\rshb13.doc