Resident Handbook - UC Davis Health System

Page 70 of 153• Strengths of the Practice• Challenges• Special Services6. Practice Management Rotation (C1 Rotation)a. This rotation will include two half day training sessions for a total time of 8 hours.b. This will take place at Redding Family Medical Group (RFMG) with coordinationby Doug McMullin, MD.c. As much as possible, this training will be scheduled towards the end of the PGY2year and the beginning of the PGY3 year to have the greatest impact on futurepractice planning.d. If requested 12 weeks in advance, residents may schedule this rotation at othersites such as Hill Country Clinic in Round Mountain with Jay Roitman, DO.e. Residents meet with the various office staff and physicians in the practice, learninghow to provide patient care efficiently and effectively in a private community practiceor rural health setting.f. Residents will learn the following skills:• Effective billing• Designing a budget and managing overhead costs• Collections for various insurance carriers• Assessing practice staffing needs• Understanding of office manager function• Personnel management and labor issues• Employment law and procedures• Integrating new technologies into one’s practice• Determining value of patient care in one’s community• Assessing customer satisfaction• Measuring clinical quality• Tort liability and risk management• Office scheduling systems• Use of computers in practice• Alternative practice models• Principles of public relations and media training7. Leadership trainingThis will occur through a variety of means in the family health center, hospital, andcommunity.a. MFHC Management Team MeetingsResident on their C1 clinic doc rotations will serve as resident representative atleast once a month during the Tuesday morning meetings with the clinicmanagement team. Meetings include discussions of practice-related policies andprocedures, business and service goals, practice efficiency, billing and staffingissues, communication with patients and co-workers, discussions of patient andprovider surveys, and quality improvement.C:\Documents and Settings\dhutak\Desktop\rshb13.doc