Business and ManagementBUSINESS and MANAGEMENTDiane Gahagan, Director, Educational Programs & Work<strong>for</strong>ce Development / Ca<strong>the</strong>rine Vesey, Assistant Director, Educational ProgramsMANAGEMENT AND SUPERVISORY SKILLSLearn how to maximize your ability to plan, organize, and direct work with yourstaff. Get a handle on finance, understand statements, and gain communication,leadership, motivation and mediation skills. Learn <strong>the</strong> latest managementpractices from our staff <strong>of</strong> working pr<strong>of</strong>essionals.REQUIRED COURSES• BS-400 Effective Manager• BS-401 Supervision — First Line• BS-402 How to Interpret FinancialStatements <strong>for</strong> <strong>the</strong>Non-financial Manager• BS-409 Business Writing• BS-415 Public Speaking<strong>for</strong> Business and BeyondELECTIVE COURSES (SELECT ONE)• BS-405 Developing Leadership*• BS-423 Managing Conflict, Diversity,and Difficult People** Not <strong>of</strong>fered this semesterBS-401, Section TH21-QCSupervision - First LineGood supervision is a lot more than justgetting <strong>the</strong> work done. It’s about buildingrelationships, encouraging your workers todevelop <strong>the</strong>ir potential and work as a team.Get <strong>the</strong> basics you need to do a great job— dealing with your own transition intomanagement, defining your workers’responsibilities, and developing goodcommunication skills. Learn to pinpointstrengths and weaknesses in yourself ando<strong>the</strong>rs. Locate <strong>the</strong> resources you need anduse a development plan. There’s plenty tolearn here <strong>for</strong> both new and experiencesupervisors. 12 hrs.• Thursday, 6:00 - 8:00 p.m.October 22 - December 3$160 • 6 sessions • Gaspare ScaturroBS-402, Section TU21-QCHow to Interpret FinancialStatements <strong>for</strong> <strong>the</strong> Non-financialManagerThis invaluable course introduces <strong>the</strong> world<strong>of</strong> finance and accounting to managerswith little exposure to <strong>the</strong>se topics. Learnto analyze statements, understand cashflow and liquidity, define assets, liabilitiesand equity, and understand balance sheetsand <strong>the</strong> income statement. 15 hrs.• Tuesday, 7:30 - 10:00 p.m.October 20 - November 24$220 • 6 sessions • Ginger BroderickBS-409, Section TU21-QCBusiness WritingAlways express yourself clearly. That’s <strong>the</strong>secret to successful business reports,letters, and memos. Learn to write insimple, precise, and readable language.20 hrs.Prerequisite: English fluency.• Tuesday, 5:30 - 7:30 p.m.October 13 - December 15$265 • 10 sessions • Tom McCreightBS-400, Section MO21-QCEffective ManagerThe role <strong>of</strong> a manger has changed in manyorganizations. A modern manager faceschanging challenges in a fast-paced andcompetitive environment. The class willfocus on many <strong>of</strong> <strong>the</strong> talents needed to beeffective. They include: managing time andstress, building a skilled and motivatedwork<strong>for</strong>ce, encouraging team work, <strong>the</strong>importance <strong>of</strong> organization, building trustand respect with your staff. Come to learnhow to improve your effectiveness. 16 hrs.• Monday, 6:00 - 8:00 p.m.October 19 - December 7$220 • 8 sessions • Harriet PerryOpenHouseCome to <strong>the</strong> ContinuingEducation Open House<strong>for</strong> answers to questionsabout certificateprograms, courses,careers and opportunities.Register at <strong>the</strong> OpenHouse and receive a5% Discounton your tuition.MONDAY, SEPTEMBER 146:00 - 8:00 pmStudent Union, 4th FloorTools <strong>of</strong> <strong>the</strong> tradePERSONALDEVELOPMENTWORKSHOPS ANDSEMINARSNEW!BS-434, Section MO11-QCMonetize Your Business: ForEntrepreneur Moms, Helping YouTo Focus on Generating RevenueWorkshop designed <strong>for</strong> momentrepreneurswho already know <strong>the</strong>basics <strong>of</strong> starting a business, but need helpmonetizing <strong>the</strong>ir ideas. During <strong>the</strong> 4-session workshop you will learn to identify<strong>the</strong> value <strong>of</strong> your business advantage,focus on revenue generating activities, andbeing frugal. 8 hrs.• Monday, 10:00 a.m. – 12:00 noonOctober 5 - November 2$85 • 4 sessions • Vera BabayevaBS-435, Section SA11-QCPackaging Yourself <strong>for</strong> Success:Maximum ImpactYou only have a few moments to make agreat first impression. Learn to take acritical look at yourself and discovermethods to improve one’s image. Study <strong>the</strong>components <strong>of</strong> personal presentation tomake that all important event <strong>the</strong> bestpossible. In this ever-changing world, weneed to continually present ourselves tonew people in new situations as <strong>the</strong>y arise.Many an opportunity is gained on a goodfirst impression. Make yours a lasting andmemorable pr<strong>of</strong>essional impression. 6 hrs.• Saturday 1:00 – 4:00 p.m.November 7 & November 14$85 • 2 sessions • Denise MIllerBS-424, Section SA11-QCAssertiveness TrainingBeing assertive is a way to get noticed andget results! This class reviews <strong>the</strong>components <strong>of</strong> assertive, passive andaggressive behavior. Learn how to improveyour effectiveness and productivity.Guidelines <strong>for</strong> self assessment will bediscussed. 3 hrs.• Saturday 9:00 a.m. – 12:00 noonOctober 17$45 • 1 session • Gaspare Scaturro8QUEENS COLLEGE / <strong>CUNY</strong> CONTINUING EDUCATION PROGRAMTO REGISTER OR FOR MORE INFORMATION: TEL (718) 997-5704 EMAIL: CEP@QC.<strong>CUNY</strong>.EDU WWW.QC.<strong>CUNY</strong>.EDU/CEP
Historic And Cultural Sites Along The Silk Road Tour!Flaming Mountain, TurpanQUEENS COLLEGESILK ROAD TOURJoin us <strong>for</strong> an exotic Chinatrip in spring 2010 going toBeijing, and stopping atvarious cities and famouscultural sites along <strong>the</strong>Silk Road including:Queens College Silk Road TourXi’an, Dunhuang, Urumqi,Turpan,The Sunday Bazaar in Kashiand ShanghaiOpen to Queens CollegeAlumni and to <strong>the</strong>General Public on aSpace Available BasisMagao Caves, DunhuangFor fur<strong>the</strong>r in<strong>for</strong>mation call718-997-5703 or go to ourwebsite:www.cep.qc.edu/silkroadQUEENS COLLEGE / <strong>CUNY</strong> CONTINUING EDUCATION PROGRAMTO REGISTER OR FOR MORE INFORMATION: TEL (718) 997-5704 EMAIL: CEP@QC.<strong>CUNY</strong>.EDU WWW.QC.<strong>CUNY</strong>.EDU/CEP9
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