Business and ManagementBUSINESS and MANAGEMENTDiane Gahagan, Director, Educational Programs & Work<strong>for</strong>ce Development / Ca<strong>the</strong>rine Vesey, Assistant Director, Educational ProgramsOffice AdministrativeAssistant CertificateProgramJoin <strong>the</strong> field where qualified applicants arein demand! Skilled administrative assistants,secretaries, and <strong>of</strong>fice support personnel arevital to a successful management team.Learn <strong>the</strong> communication techniques and<strong>of</strong>fice computer skills you need to succeedin today’s market.Prerequisite: English fluencyREQUIRED COURSES• BS-409 Business Writing• BS-415 Public Speaking<strong>for</strong> Business and Beyond• BS-700 Office Procedures andOrganizational Skills• CP-951 Word: MOS Exam PrepELECTIVE COURSESTake one elective:• CP-950 Excel: MOS Exam Prep• CP-952 Access: MOS Exam Prep• CP-953 PowerPoint: MOS Exam Prep# These classes are designed to developexpert level skills.Pr<strong>of</strong>iciency Exam <strong>of</strong>fered by independenttester is suggested, but not required <strong>for</strong> thiscertificate.* Not <strong>of</strong>fered this semesterBS-409, Section TU21-QCBusiness WritingAlways express yourself clearly. That’s <strong>the</strong>secret to successful business reports, letters,and memos. Learn to write in simple, precise,and readable language. 20 hrs.Prerequisite: English fluency• Tuesday, 5:30 - 7:30 p.m.October 13 - December 15$265 • 10 sessions • Tom McCreightBS-415, Section TU21-QCPublic Speaking<strong>for</strong> Business and BeyondGood public speaking skills give you a solidedge, and <strong>the</strong>y pay <strong>of</strong>f <strong>for</strong> life! Classes focuson: managing <strong>the</strong> jitters; guidelines <strong>for</strong>effective presentations; speech titles,introductions, openings, transitions, andclosings; <strong>the</strong> use <strong>of</strong> humor and quotations;visual aids and props; positive bodylanguage; conducting a question and answersession; and public speaking Do’s andDon’ts. 18 hrs.• Tuesday, 6:00 - 8:00 p.m.October 13 - December 8$260 • 9 sessions • Denise MillerBS-700, Section MO21- QCOffice Proceduresand Organizational SkillsThis course examines many <strong>of</strong> <strong>the</strong> current<strong>of</strong>fice responsibilities and focuses on <strong>the</strong>skills needed to handle <strong>the</strong>m. Learn effective methods <strong>of</strong> managing, organizing andretrieving in<strong>for</strong>mation. Office etiquette,communication, maintaining files, handlingmultiple schedules and prioritizing tasks arecovered. 10 hrs.• Monday, 6:00 - 8:00 p.m.October 19 - November 16$150 • 5 sessions • Roseann ScaturroCP-951, Section SA11-QCWord: MOS Exam PrepLearn to create, <strong>for</strong>mat, edit and printdocuments. Work with tool bars, filemanagement and input techniques. Conquergraphics and tables, mail merge, charts,<strong>for</strong>ms, templates, etc. No previous Wordknowledge is required. After sixty hours <strong>of</strong>instruction, you’ll be well prepared to take<strong>the</strong> Expert Exam and to reap <strong>the</strong> benefits<strong>for</strong> your hard work. 54 hrs.• Saturday, 1:30 - 4:30 p.m.October 17 - February 13, 2010$760 • 18 sessions • TBACP-952, Section TR21-QCAccess: MOS Exam PrepLearn how to create and use databases withthis powerful application. Databases canhelp us organize and sort in<strong>for</strong>mation in amanner that makes it useful to us.Topics include: Use <strong>of</strong> <strong>the</strong> tools, views,defining fields and records, using <strong>the</strong> reportwizard, querying, database maintenanceworking with Excel tables, hyperlinks andmuch, much more. 54 hrs.• Tuesday & Thursday, 6:15 - 9:15 p.m.November 3 - January 14, 2010$760 • 18 sessions • TBACP-953, Section WE21PowerPoint: MOS Exam PrepExplore <strong>the</strong> full range <strong>of</strong> capabilities <strong>of</strong>Powerpoint by working through variousprojects involving hands-on computeractivities and case problems. By <strong>the</strong> end <strong>of</strong>this course students will understand how todesign and create pr<strong>of</strong>essional qualitypresentations. No previous knowledge <strong>of</strong>Powerpoint required.Topics include: Using a design template,different views and slide shows, use <strong>of</strong> clipart, enhancing presentations with <strong>the</strong> use <strong>of</strong>embedded visuals, and creating apresentation with interactive OLE documents.45 Hours.• Wednesday, 6:15 - 9:15 p.m.October 28 - February 24, 2010$630 • 15 sessions • TBACP-950, Section FR21-QCExcel: MOS Exam PrepLearn <strong>the</strong> essential features involved inplanning a worksheet. Understand <strong>for</strong>matsand design charts and graphs. Learnadvanced features and techniques <strong>of</strong> <strong>the</strong>spreadsheet program including differentanalyses, multiple worksheets, data tables,macros, sorting and filtering as worksheetdatabase, template creation, and embeddingand linking excel worksheets to a Worddocument. After sixty hours <strong>of</strong> instruction,you’ll be well prepared to take <strong>the</strong> ExpertExam and to reap <strong>the</strong> benefits <strong>for</strong> your hardwork. 54 hrs.• Friday, 6:15 - 9:15 p.m.October 23 - February 20, 2010$760 • 18 sessions • TBAAlso <strong>of</strong> InterestCP-200, Section WE21-QCTyping <strong>for</strong> Speed and AccuracyA great course <strong>for</strong> beginners. An expertteacher guides beginners in basic typingskills on <strong>the</strong> computer, and helps improvespeed and accuracy. We use a computertutorial program and a self-paced textbook<strong>for</strong> adults, available at <strong>the</strong> College bookstore.18 hrs.• Wednesday, 6:00 - 8:00 p.m.September 30 - December 2$240 • 9 sessions • TBA6QUEENS COLLEGE / <strong>CUNY</strong> CONTINUING EDUCATION PROGRAMTO REGISTER OR FOR MORE INFORMATION: TEL (718) 997-5704 EMAIL: CEP@QC.<strong>CUNY</strong>.EDU WWW.QC.<strong>CUNY</strong>.EDU/CEP
BUSINESS and MANAGEMENTDiane Gahagan, Director, Educational Programs & Work<strong>for</strong>ce Development / Ca<strong>the</strong>rine Vesey, Assistant Director, Educational ProgramsPAYROLL CERTIFICATIONQueens College Continuing Education incooperation with <strong>the</strong> American PayrollAssociation, <strong>of</strong>fers <strong>the</strong> PayTrain Collegeprogram. It is designed to improve yourknowledge <strong>of</strong> payroll compliance from a basicunderstanding to an advanced level, even ifyou are new to <strong>the</strong> industry. As a payrollpr<strong>of</strong>essional, it is important to maintain yourcompany’s compliance by keeping up withchanging regulations and procedures.Staying current is also important to yourcontinued pr<strong>of</strong>essional development.The program is comprised <strong>of</strong> twopr<strong>of</strong>essional development courses. PayTrainFundamentals which is created to prepareyou <strong>for</strong> <strong>the</strong> Fundamental Payroll Certification(FPC) exam and PayTrain Mastery, which isdesigned to prepare you <strong>for</strong> Certified PayrollPr<strong>of</strong>essional (CPP) exam.*Enrollees in <strong>the</strong> program receive liveclassroom instruction, textbooks, and accessto interactive online activities andapplications to rein<strong>for</strong>ce topics learned.*To qualify <strong>for</strong> CPP certification, candidatesmust have earned three years <strong>of</strong> payrollexperience in <strong>the</strong> five years prior to taking<strong>the</strong> exam.BS-605, Section SA11-QCPayTrain FundamentalsPayTrain Fundamentals teaches <strong>the</strong>fundamental payroll calculations andapplications necessary <strong>for</strong> individuals whoare new to <strong>the</strong> payroll industry, those whosupport <strong>the</strong> payroll industry, and those whoare preparing <strong>for</strong> <strong>the</strong> FPC or CPP certificationexaminations. This course will provide youwith <strong>the</strong> basic knowledge and skills requiredto maintain payroll compliance and preventcostly penalties. Topics covered in PayTrainFundamentals include: 27 hrs.• Fundamentals <strong>of</strong> payroll operations• Paycheck essentials• Payroll benefits basics• Tax reporting• Payroll accounting• Pr<strong>of</strong>essional administrationNote: The calculations covered in this courseare critical to successfully passing <strong>the</strong> FPCand CPP exams and are not covered inPayTrain Mastery.• Saturday, 9:00 a.m. - 12:00 noonOctober 17 - December 19$665 • 9 sessions • Jose ManzoFee Includes tuition ($340) and books ($325)Testing Fees not included (approx. $270)BS-606, Section SA11-QCPayTrain MasteryAs a continuation <strong>of</strong> PayTrain Fundamentals,PayTrain Mastery is a comprehensivecourse providing students with a solid understanding<strong>of</strong> advanced payroll topicsnecessary <strong>for</strong> payroll managers andsupervisors. This course is ideal <strong>for</strong> <strong>the</strong>experienced payroll pr<strong>of</strong>essional seekingcompliance training, pr<strong>of</strong>essional development,or CPP certification preparation.BS605-prerequisite must be taken first.36 hrs.Topics include:• Payroll concepts and calculations• Fringe benefits• Payroll reporting and employment taxes• Record keeping and payroll practices• Payroll accounting• Management and administration• Saturday, 12:30 - 3:30 p.m.October 17 - January 23, 2010$765 • 12 sessions • Jose ManzoFee includes tuition ($440) and books ($325)Testing fees not included (approx. $340)BOOKKEEPINGCERTIFICATE PROGRAMDesigned <strong>for</strong> those with no previousexperience in bookkeeping. But, aftersatisfactory completion <strong>of</strong> only two classes,BS 250 and BS 251. Qualify <strong>for</strong> employmentas a full-charge bookkeeper. Bookkeeperscontrol <strong>the</strong> “checkbook” <strong>of</strong> a business ororganization, maintaining accurate recordsand status reports <strong>for</strong> management. Ourprogram consists <strong>of</strong> two required courses:<strong>the</strong> first providing <strong>the</strong> knowledge and skills<strong>of</strong> bookkeeping, and <strong>the</strong> second coursetrains you to use a computerized accountingapplication program. Courses may also betaken by students not enrolled in <strong>the</strong>Certificate Program. All students will becharged a $10 certificate fee.BS-250, Section MO21-QCBookkeepingAll <strong>the</strong> skills you need to work as a fullchargebookkeeper. Your training coversuniversity accepted <strong>the</strong>ory and practice,including accounts receivable/payable;U.S.A. payroll processing; debit/credit<strong>the</strong>ory; journal/ledger <strong>the</strong>ory; inventorycontrol; general ledger; working trial balance;and financial statements. 42 hrs.Note: Bring textbook to first class.• Monday, 6:00 - 9:00 p.m.October 19 - February 1, 2010$500 • 14 sessions • Dan Somaiah, C.P.A.Tools <strong>of</strong> <strong>the</strong> tradeBS-251, Section WE21-QCComputerized AccountingThrough hands-on practice, you’ll computerizebookkeeping/accounting tasks that you usedto do manually. Learn to computerize checkwriting, invoicing, payroll processing, jobcosting/project tracking, as well as billing, usinga popular accounting s<strong>of</strong>tware program. 42 hrs.Prerequisite: BS 250 or equivalent experience.• Wednesday, 6:00 - 9:00 p.m.October 21 - February 10, 2010$500 • 14 sessions • Jack SchwarzBOOKKEEPINGEXAM REVIEWBS-252, Section WS21-QCCertified Bookkeeper Exam PrepMore than 50% <strong>of</strong> our students who complete<strong>the</strong> Bookkeeping Exam Review course havepassed <strong>the</strong> national exam!As a Certified Bookkeeper, you increase yourearning potential, giving yourself a competitiveedge. Certification distinguishes you fromordinary bookkeepers because it proves youcan handle all <strong>the</strong> books through <strong>the</strong> adjustedtrial balance <strong>for</strong> a company <strong>of</strong> up to 100employees. Certification is also pro<strong>of</strong> <strong>of</strong> yourbookkeeping skills and ability, pro<strong>of</strong> that youhave met high national standards and pro<strong>of</strong>that you can execute those skills.This course focuses on one goal: To prepare you<strong>for</strong> <strong>the</strong> national Certified Bookkeeperexamination—three tests covering <strong>the</strong> five skills.1. Adjusting entries (accruals and deferrals)2. Correction <strong>of</strong> accounting errors and <strong>the</strong>bank reconciliation3. Basic books and tax depreciation4. Basic payroll: paying wages, withholding,depositing, and reporting taxes using <strong>the</strong>basic <strong>for</strong>ms (W-2, 941, 940, 8109)5. Merchandise inventoryUse five workbooks (one <strong>for</strong> each subject)created by <strong>the</strong> American Institute <strong>of</strong>Pr<strong>of</strong>essional Bookkeepers, specifically toprepare you <strong>for</strong> <strong>the</strong> certification exam. Eachworkbook includes quizzes in <strong>the</strong> areas youare tested on in <strong>the</strong> national exam.The experience requirements <strong>for</strong> certification—two years’ full-time experience or <strong>the</strong> part-timeequivalent (3,000 hours) — may be met be<strong>for</strong>eor after <strong>the</strong> exam. Those who have <strong>the</strong>experience requirement are certified uponpassing <strong>the</strong> national exam. Those not meeting<strong>the</strong> experience requirement, but who pass <strong>the</strong>exam receive a personal letter to <strong>the</strong>ir employeror prospective employer describing <strong>the</strong> specificbookkeeping and accounting skills <strong>the</strong>y haveproven by passing <strong>the</strong> national CertifiedBookkeeper exam and stating that <strong>the</strong>y needonly <strong>the</strong> experience to become certified. 84 hrs.• Wednesday, 6:15 - 9:15 p.m.Saturday, 10:00 a.m. - 3:00 p.m.October 17 - January 20, 2010$1,190 • 22 sessions • Donald EnglandFee includes tuition ($750), tests ($280),and books ($160)QUEENS COLLEGE / <strong>CUNY</strong> CONTINUING EDUCATION PROGRAMTO REGISTER OR FOR MORE INFORMATION: TEL (718) 997-5704 EMAIL: CEP@QC.<strong>CUNY</strong>.EDU WWW.QC.<strong>CUNY</strong>.EDU/CEPBusiness and Management7